Total 266 legal public security job vacancies in Customer Service category in Australia

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

Job Description:

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

Job Description:

Who We Are

AETOS is a purpose driven organization – securing our future for our families, our communities and our clients. We are anchored on strong fundamentals and values by going fast, going together and going beyond. Our People are our key enablers and we are committed to investing in their personal and professional growth. While security is our core business, we are solving real challenges by leveraging technology and integrated solutions that unify safety, security, facilities management (FM), sustainability and much more.

What Make Us Unique

We stand out by how we value our people – through learning and development. Our organization is built on a culture of ownership, an environment of trust and a commitment to go the extra mile for our clients. We are firm believers that success is never achieved alone but through collaboration, teamwork and a common purpose.

Who We Are Looking For & What Role You Will Play

• Perform monitoring, analysis and escalation of real-time operation events.
• Monitor attendance records of all AETOS employees and provide detailed reports to management.
• Monitor security access control points and basic administration of clearance for persons and vehicles into the system.
• Monitor various alarm alerts, activation of response team and prepare basic reports upon completion of operation.
• Monitor of video analytics CCTV and response in accordance with procedures.
• Perform inbound and outbound calls
• Managing and resolving client’s enquiries
• Any other duties/jobs assigned by supervisor.

What Knowledge & Experience We Require From You

• Candidate must possess at least GCE N/ O level.
• Able to speak and write fluent English.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Able to work 12 hours shift including weekends or Public Holiday (depend on roster).
• Relevant training will be provided.

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• Must have prior PSA / Clinical Assistant Exp

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Scope:

• Ensure completion of screening, assessment, anticipatory guidance and psychoeducation for mother-child dyads according to milestones
• Assist in care management and cross-referrals to specialists through dedicated protocols
• Work with community programmes on personalized referral tracks and services to enhance follow-up of the respective identified client
• Maintain a record of mother-child dyads/parents recruited in the program in timely basis
• Work with other departments to assist with arrangement of appointments
• Work closely with research assistant in data collection and survey
• Ad hoc duties as assigned

Job Requirements:

• Diploma in Health Promotion / Health Sciences or equivalent
• Competent in MS Office
• Good communication and interpersonal skills
• Candidate with experience in healthcare industry is at advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

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JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

We are hiring Temp Customer Service Officers to be outsourced to healthcare organizations in Singapore!

Job Description:

• In charge of registration of patients

• Scheduling of appointments

• Assist patients with the self-registration

• Attend to patients' enquiries and needs

• Handling of phone calls and ad-hoc admin duties

Requirements:

· Min N/O levels and above

· Candidates with customer service experience are welcome!

Apply now by sending your resume to rehealth@recruitexpress.com.sg,

or call Chloe at 6736 3280 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Ashley Loo | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

Job Description:

• Experienced in Managing a Security Command Centre outfit or establishment for at least 3 years.

• Manage and provide effective leadership to the operations team

• Direct and coordinate the overall activities in the operations center; planning, deployment, and tracking of security operations

• Oversee security operations and manage escalation processes according to respective SOPs

• Act as focal point for any incidents involving security; to prepare reports, take follow-up action and inform the management team

• Provide additional operational support to the management team as required

• Use data to provide analysis, highlight issues and recommendations for operations efficiency

• Train and supervise operations team and ensure that they adhere to established procedures and SOP

• Seek continuous improvement in operation and admin processes

• Contribute to short and long-term organizational planning and strategy as a member of the management team

• Build winning relationships with clients, regulators and other stakeholders

*only shortlisted applicants will be contacted

Description

• Experienced in working in a Security Command Centre outfit or establishment for at least 2 years.

• Perform monitoring, analysis, and escalation of real-time operation events.

• Monitor attendance records of on ground officers and provide detailed reports to management.

• Maintain 24-hour communication with all sites and with all supervisors and managers.

• Monitor and managing of remote access control points and basic administration of clearance for persons/ vehicles

• Monitoring of various alarm alerts, activation of response team and prepare reports upon completion of operation.

• Monitor of video analytics CCTV and response in accordance with procedures.

• Perform inbound and outbound calls, whilst maintaining and ensuring customer service.

• Managing and resolving client’s enquiries

• Recording and logging of all daily occurrences

• Any other duties/jobs assigned by the Command Centre Operations Manager.

• Able to speak and write fluent English.

• Proficient in Microsoft Office and Emails (Word, Excel, Outlook).

• Able to perform 12-hour work shift including weekends or Public Holiday (depend on roster)

*only shortlisted applicants will be contacted

Key Responsibilities:

• Monitoring and managing all incoming communications and ensuring timely responses or escalations as necessary
• Coordinating assignments and tasks, both locally and regionally, to optimize workflow
• Attendance monitoring
• Handling incidents according to established protocols, coordinating with relevant stakeholders to resolve issues promptly
• Management of Command Center data
• Monitoring and responding to emails internally and externally with clients and vendors etc
• Management of Operations inventory
• Monitoring and recording of permanent and ad-hoc assignments
• Answering incoming calls, forwarding them as needed, and maintaining call logs for documentation purposes
• Perform health checks

Key Requirements:

• At least 1 year in - call centre / command centre / customer service
• Min O levels or equivalent
• PLRD licensed (Minimum SSO)
• Able to work in a team
• Able to write and speak English

Working Hours - 24 work days / 8 hours shifts

We are looking for a Customer Success Manager who is responsible for monitoring and managing the delivery of Managed Security Services. You shall establish and sustain close engagement with key stakeholders and follow through any issues and service improvement opportunities highlighted at service review meetings with internal cross functional teams.

Responsibilities:

• Build and maintain a trusted advisor status, in partnership with the SOC and other cross functional teams providing the Managed Security Services.
• Contribute to regular service improvement reviews with internal teams and recommend service improvement plans.
• Work with Project Managers when required and assist the customer in facilitating the co-ordination of any work required (upgrades, replacements and fixes).
• Act as a point of contact for service escalations by the clients.
• Act as the interface for escalations between the Client and SOC and other cross functional teams through to resolution and attend any escalation meetings, if required.
• Ensure that appropriate Managed Security Services personnel are available to support the agreed action plan for the duration of the escalation.
• Documenting, supporting and improving operational processes related to the SOC Client Service Management and Service Delivery.
• Interpretation of security incidents to actionable items and make recommendations to customers.

Requirements:

• Minimum 2 years of experience in customer success roles or experience in a cybersecurity operation center.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Attack, NIST Cybersecurity Framework, ISO 27001 etc.
• Excellent team and relationship building skills.
• Strong presentation and communication skills.
• Experience in handing customer queries tactfully, ensure customer satisfaction, retentions and engagement.

Work location: Ang Mo Kio

Administrator - APHA

Location: York (Fully Office Based)

Pay: 12.33

Job Type: Temporary

Sector: Public Sector

Hours: 37 hours a week (any day of the week) working anytime between 06:00am-Midnight. (You will need to be flexible on the hours and days you can work for this role)

A Little Bit About Us:

Brook Street have grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today.

Recruitment is about so much more than just filling job vacancies. It's about giving people the chance to unleash their full potential, through their perfect new role.

About the Client:

We work to safeguard animal and plant health for the benefit of people, the environment and the economy.

The Centre for International Trade is part of APHA's Customer Service Centre Network across the UK and is responsible for a wide variety of work areas to allow the import and export of live animals, plants, animal products and plant products to the EU and third countries.

What Will Be Your Day to Day Tasks?

You will be working in a friendly and encouraging team in a busy, reactive and varied role. You will need to have good IT and organisation skills and the flexibility to turn your hand to different tasks as the situation demands.

The position is customer facing and will suit those who have an ability to communicate well to a diverse group of customers. You will be engaging with a broad range of partners and forming relationships with colleagues across the wider Defra team.

The Centre for International Trade are in charge of completing inspections in relation to the import of controlled plant materials coming into England and Wales. We also issue export certificates for a number of materials including plant products, seeds, and potatoes and ensure they are free from pests and disease to allow our customers to export their products, protecting the food chain.
Examples of the type of work you will be doing:

• Producing Export Certificates for plants and plant products
• Completing document checks on consignments of plant imports
• Providing advice to customers who want to import or export plants or plant products, so they remain compliant with the UK's bio-security standards
• Coordinating physical inspections of goods for import and export

• Answering telephone and email queries and following up enquiries which cannot be immediately resolved.
• Assisting stakeholders with billing enquiries and resolving invoicing errors
• Provide classification of potatoes produced and marketed in England and Wales assuring that seed potatoes meet specified minimum health and quality standards.
• Register and authorise professional operators to produce UK plant passports to trace the movement of plants within the UK
• Authorising the import, movement and storage of prohibited material for specific purposes such as scientific research and educational purposes.

What's in this for you?

During their first week, all successful candidates will attend an induction course at one of our offices, to gain an understanding in working at APHA, as well as an extensive programme of training.

Applying for a customer service role with the Animal and Plant Health Agency offers a unique opportunity to contribute to safeguarding both animal and plant health, crucial for environmental sustainability and public health. Engaging with diverse stakeholders, you'll play a vital role in ensuring compliance with regulations, providing guidance, and fostering positive relationships. With a focus on service excellence, this role enables you to make a tangible difference while developing invaluable communication and problem-solving skills in a flexible and meaningful context.

Diversity in the workplace:

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 1 Year (renewable yearly up to 5+5 Years)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

Job Title: XOC Analyst

Summary:

As an XOC (Cross Operations Center) Analyst, you’ll be the first line of defense, responsible for quick detection and incident response across various monitoring systems. You’ll handle alerts, conduct thorough investigations, and provide critical insights to support the resolution of incidents across data center sites.

Key Responsibilities:

1. Incident & Problem Management:

• Respond to and investigate alerts using monitoring tools.

• Act as the incident commander during critical situations.

• Maintain detailed records of incident handling.

2. Alarm Operations:

• Monitor systems for network, server health, and facility security.

• Assess and escalate incidents based on their criticality.

• Document procedures and actions taken to resolve incidents.

3. Threat Intelligence & Critical Event Management:

• Monitor tools for real-time incidents impacting assets.

• Coordinate emergency responses and provide timely notifications.

• Collaborate with security and operational teams for incident containment.

4. Physical Security & Safety:

• Monitor CCTV and Access Control Systems.

• Respond to incidents related to safety alarms and access control anomalies.

5. Badge Management:

• Handle badge enrollments and access card programming.

• Conduct audits and manage access logs.

6. Continuous Service Improvement:

• Identify and implement improvements in service delivery processes.

• Promote a culture of continuous improvement within the team.

Qualifications:

• Basic Requirements:

• 2+ years of experience in a command center or 24x7 operations environment.

• Strong skills in incident triage, communication, and problem-solving.

• Knowledge of IP Networks, DC environments, and server health.

• Ability to work on-site with a flexible schedule, including nights and weekends.

• Preferred Qualifications:

• Diploma/Degree in Information Technology.

• Experience with Ticketing, Grafana, Servers, and Data Center Systems.

• Certifications like CompTIA Server+, DCCA are a plus.

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

Job Description: