Total 13 job vacancies by The Recruitment Co

• Responding to customer queries across various IT and Social Media platforms, queries will be in connection to; refunds, exchanges, sizing, deliveries, product/stock enquiries etc.
• Providing a first time resolution to customers in a professional but personable manner - ensuring to go above and beyond for each customer whilst meeting their wants, needs and desires.
• Make each response personal and tailored to the customer
• Working as part of a supportive team
• Being a representative for the client and the brand, ensuring to have the customer as well as the brand at the heart of everything exchange.

• Previous experience within customer service - this could be anything from retail, hospitality etc - call centre experience is not essential! We are looking for candidates with the right attitude and personality, if you have the willingness to learn and a fantastic personality this could be the perfect role for you!
• A keen eye and interest in fashion would be highly desirable.
• Excellent IT and computer skills.
• Strong communications skills - you will be communicating via written channels only, exceptional written skills are a must have!
• Able to adapt your approach and style to suit the customers needs and provide a tailored service.
• Hardworking and driven
• Someone looking for a long term role that will allow them to build a genuine career.

• £11.44 per hour paid weekly, every Friday!

• Monday - Sunday, working 5 days out of 7
• Shifts between 7am-10pm
• Working typically 1 in 3 weekends
• All candidates must be fully flexible to work on a rota basis.

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

Export Customer Service Coordinator
Preston, Lancashire
Up to £34,000 per annum dependent on experience
Full time - 37.5 hours per week - 4 days in the office & 1 day from home
Permanent

Our long established Preston based client are looking to recruit a permanent Export Customer Service Coordinator.

Export Customer Services Coordinator responsibilities:

• Processing orders accurately within SAP with appropriate charges, understand and navigate stock, order entry & despatch screens. Work with customer to ensure orders are despatched on time and in full. Create Export Documentation in both systems and produce regular outstanding customer order reports as required
• Manage a complex despatch schedule across 3 despatch points, combining shipments where feasible from 3 locations. Managing PGI targets as agreed, understanding of export shipment terms and minimising cost to the business by effective management of logistics
• To provide high quality proactive communication to our clients customers ensuring that communication targets to customers are achieved and manage e-mail queue in line with SLA's. Build relationships with own accounts to enable our client to meet and exceed customer expectations.
• Ensure customer queries/concerns/complaints are logged in the relevant databases. Ensure correct procedures and approvals are followed for all complaints/transactions. Manage all investigations to identify where the process failed, and maintain excellent communication with the customer throughout.
• Communication to key Stakeholders across 3 sites, managing 3 different despatch /production and manufacturing demands, including weekly calls with key stakeholders to ensure timely shipments. Detailed review and approval of freight invoices

Export Customer Service Coordinator requirements:

• Must have previous experience working within export customer service
• Order processing experience
• Experience of SAP order processing system
• Ability to multitask and prioritise workload effectively
• Effective communication skills - verbal & written
• Excellent attention to detail
• Interpersonal skills and ability to translate customer requirements by asking appropriate questions

Please apply in the first instance with a copy of your CV

CPDaventry

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

• Handling Inbound customer service calls, chats and emails; providing an exceptional level of customer service
• Providing knowledgeable, professional and timely advice and information to our customers
• Supporting with a wide range of queries including information of product features/specification, our services, delivery and installation, pricing and complaints.
• Resolving customer issues by providing solutions or escalating them to higher authorities when necessary.
• Using customer service software and tools to log customer interactions and track progress on customer issues.
• Maintaining a professional and positive attitude while interacting with customers, providing them with an exceptional customer experience.
  
  

• Offering £10.85 per hour, increasing to £11.87 per hour as of April 1st
• Paid Weekly, every Friday!

• 2 x Weeks: 8:00am-4:30pm
• 1 x Week: 9:30am-6:00pm
• 1 x Week: 12:30pm-9:00pm

• Overtime paid at time and a half - plenty of extra hours up for grabs!
• Free on-site gym
• Genuine career progression available
• Access to discount on 100's of highstreet and retail stores and brands
• On-site food and drink including free tea and coffee alongside a subsidized eatery

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

We are looking for French, German or Dutch speaking Customer Service Advisors to join our established and market leading client's growing team!

French, German or Dutch speaking Customer Service Advisor Salary: c£22,000 + excellent bonuses Hours: 9am-5pm Monday to Friday (35 hour week)
Company benefits:

• 
  33 days holiday + Bank holidays

• 
  A competitive salary.
• 
  Onsite parking
• 
  Sales bonus for target achievement.

Dutch Speaking Sales Administrator Roles and responsibilities:

• 
  Converting sales enquiries into sales orders.
• 
  Responding to inbound telephone calls and Live Chat enquiries.
• 
  Following up website and email customer enquiries.
• 
  Providing overseas customers with product information, quotations, and technical information.
• 
  Processing customer sales orders.
• 
  Chasing customer payments.
• 
  Translating product sales literature and general documents.

The ideal French, German or Dutch speaking Customer Service Advisor:

• 
  Fluent French, German or Dutch speaker

• 
  Strong verbal and written communication skills.
• 
  Good administrative, organisational and time management skills.
• 
  Good team player.

Join the team! Click apply now, we look forward to receiving your application.

The Recruitment Co are an equal opportunities employer.

CPBlackpoolAdmin

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

A fantastic opportunity has arisen for a Customer Service Administrator to join our clients brilliant team in Blackpool FY4
Customer Service Administrator Salary: £24654
Customer Service Administrator Hours of work: 10.30am - 7.30pm monday to friday and every other weekend, either saturday or sunday
Customer Service Administrator employee benefits

• 25 days holiday + BH
• Free parking
• Full Training
• Uniform
• Employee benefit scheme

Customer Service Administrator roles and responsibilities include:

• Receiving incoming calls
• Obtaining and accurately recording order numbers
• Progress chasing job sheets
• Inputting data on to the in house Web based system (no experience needed, full training will be given) with attention to detail
• Allocating jobs to relevant service providers.
• Filing job sheets awaiting order numbers by relevant service providers
• Deal with any queries or issues
• Perform general ad-hoc clerical and admin duties

Customer Service Administrator skills required:

• Be an excellent communicator
• Have the ability to work under pressure paying strict attention to detail
• Be a team player, flexible, organised
• Have a good standard of numeracy and literacy, and IT competent (MS Office)

This would be suitable for with people with experience in:

• Call centre
• Customer service
• Administration
• Hospitality

This role is commutable for people in Blackpool, Singleton, Hambleton Lytham, Bispham, Layton, Poulton le Fylde, Kirkham, Preston etc
Join their team! To apply, Click apply now, we look forward to receiving your application.
The Recruitment Co are an equal opportunities employer.
CPBlackpoolAdmin

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

We have an exciting career opportunity!

We have a Customer Service Advisor role available, with a superb local established business in Lytham.

Customer Service Advisor salary: c£21500

Customer Service Advisor hours: Flexible working options available -37.5 hours Monday - Friday - flexi time

Some of the perks you can expect as a Customer Service Advisor:

25 days' annual leave plus bank holidays (pro rata)
Performance bonuses
Onsite canteen and coffee shop (gorgeous food!)
Bupa Cash Plan (including dental and optical care) and Bupa Select Health Scheme (including
inpatient and outpatient services)
Pension (up to 4% contribution match)
Onsite subsidised gym
Death in service benefit
Long service award
Workplace listener scheme
Free onsite parking

The role of a Customer Service Advisor:

• Provide timely and accurate responses to customer queries by phone, text and email.
• Taking responsibility and being proactive in communicating with customers.
• Ability to deal with customer queries.
• Provide cover for processes including auto leavers, starters / leavers, home working and references.
• Take ownership of your own development, ensuring that your knowledge is in line with current legislation..
• Liaise with internal departments

Our ideal Customer Service Advisor will…

• Good Communication skills both written and verbally.
• Good problem-solving skills.
• Strong attention to detail and accuracy.
• Be a good team player
• Be IT literate

Join the team! Click apply now - we look forward to receiving your application.

The Recruitment Co is an equal opportunities employer.

CPBlackpoolOther

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

We are looking for French, German or Dutch speaking Customer Service Advisors to join our established and market leading client's growing team!

French, German or Dutch speaking Customer Service Advisor Salary: c£22,000 + excellent bonuses

Hours: 9am-5pm Monday to Friday (35 hour week)

Company benefits:

• 33 days holiday + Bank holidays

• A competitive salary.

• Onsite parking

• Sales bonus for target achievement.

French, German or Dutch speaking Customer Service Advisor roles and responsibilities:

• Converting sales enquiries into sales orders.

• Responding to inbound telephone calls and Live Chat enquiries.

• Following up website and email customer enquiries.

• Providing overseas customers with product information, quotations, and technical information.

• Processing customer sales orders.

• Chasing customer payments.

• Translating product sales literature and general documents.

The ideal French, German or Dutch speaking Customer Service Advisor:

• Fluent French, German or Dutch speaker

• Strong verbal and written communication skills.

• Good administrative, organisational and time management skills.

• Good team player.

Join the team! Click apply now, we look forward to receiving your application.

The Recruitment Co are an equal opportunities employer.

CPBlackpoolAdmin

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

A fantastic opportunity has arisen for a Customer Service Administrator to join our clients brilliant team in Blackpool FY4

Customer Service Administrator Salary: £24654

Customer Service Administrator Hours of work: 10.30am - 7.30pm monday to friday and every other weekend, either saturday or sunday

Customer Service Administrator employee benefits

• 25 days holiday + BH
• Free parking
• Full Training
• Uniform
• Employee benefit scheme

Customer Service Administrator roles and responsibilities include:

• Receiving incoming calls
• Obtaining and accurately recording order numbers
• Progress chasing job sheets
• Inputting data on to the in house Web based system (no experience needed, full training will be given) with attention to detail
• Allocating jobs to relevant service providers.
• Filing job sheets awaiting order numbers by relevant service providers
• Deal with any queries or issues
• Perform general ad-hoc clerical and admin duties

Customer Service Administrator skills required:

• Be an excellent communicator
• Have the ability to work under pressure paying strict attention to detail
• Be a team player, flexible, organised
• Have a good standard of numeracy and literacy, and IT competent (MS Office)

This would be suitable for with people with experience in:

• Call centre
• Customer service
• Administration
• Hospitality

This role is commutable for people in Blackpool, Singleton, Hambleton Lytham, Bispham, Layton, Poulton le Fylde, Kirkham, Preston etc

Join their team! To apply, Click apply now, we look forward to receiving your application.

The Recruitment Co are an equal opportunities employer.

CPBlackpoolAdmin

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

Our client, based in Blackpool FY3, is recruiting for Fire Alarm Engineers, due to business growth.

Fire Alarm Engineer hours - 8.30am - 5pm

Fire Alarm Engineer salary - £28 - 32k

Fire Alarm Engineer benefits:

Company van, mobile phone, company pension, 20 Days holiday + Bank holidays

Excellent earning potential with call out standby fee and overtime available.

Travel paid minus 30 mins each way.

The majority of the work is in the FY and PR postcode areas.

As a Fire service engineer, you will be responsible for:

• Servicing a wide range of fire alarm systems.
• Accurately completing all customer log books and certification for serviced alarms.
• Good communication skills with customers and colleagues.
• Maintaining your vehicle's stock levels.
• Participating in the on-call rota.
• Ensuring all paperwork is completed accurately and handed in, in a timely manner.
• Maintaining customer relations and a high level of customer service at all times.

As a Fire service engineer you will:

• Have a sound understanding of BS5839.
• Have experience of a wide range of fire systems and panels.
• Have attention to detail in all aspects of the job.
• Be reliable and presentable at all times.
• Have great reporting and communication skills with customers and colleagues.
• Need some flexibility to support client needs.

To apply for the Fire service engineer role, please click 'apply now'

The Recruitment Co are an equal opportunity employer

CPBlackpoolOther

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

Customer Services
£10.90 per hour
Full time hours only - 37.5 per week
Permanent Role

Our client is looking to recruit experienced customer service advisors to support in a government campaign.

This is a hybrid role with 1-2 days in the office once training has completed therefore you must be able to commute to the office in Preston. (PR1) Training will be 3-4 weeks and this will be on site.


What are we looking for?

• Previous experience in a customer service environment; this does not have to be call centre.
• Excellent communications skills
• Ability to build rapport with colleagues
• Computer literate - able to pick up new systems

Pay rate -

• £10.90 per hour

Hours of work -

• 37.5 hours per week working Monday to Friday, no weekends!
• Shifts are either 8am to 4:30pm OR 9am to 5:30pm.

We are looking to get successful candidates interviewed next week read to start on the 8th January. If this sounds like a role for you then apply now!

Due to the nature of the role successful candidates will need to be able to pass a DBS and credit check.

CCNorthwest

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

We have a fantastic full-time Sales Support Administrator role available in Bispham FY2

Sales Support Administrator Salary: Up to £24,000 per annum dependant on experience

Your hours working as a Sales Support Administrator:

• Monday to Friday - 37.5 hours per week, either 8.30-5.00 or 9.00 - 5.30

Some of the perks you can expect as a Sales Support Administrator:

• Annual company profit share bonus
• Company pension scheme
• Group life assurance
• 25 days holiday (plus bank holidays)
• Free car parking
• Free breakfasts
• Charity work
• Training and development

Key Responsibilities as a Sales Support Administrator:

• High volume of order processing from large corporate and National Accounts - with tight deadlines at times to get the orders on and out of the door before the shipping deadlines
• Working through a backlog of orders and keeping customers up to date
• Dealing with invoice queries
• Dealing with customers over the phone progressing and chasing their orders
• Raising new parts, Coordinating project costing
• Liaising with sales team on any potential orders or stock shortfalls
• Working with procurement teams on stock lead times, alternative items and other related stock issues
• Working with customer services on returns and invoice queries
• Building strong relationships with customers

Our ideal Sales Support Administrator will…

• Have excellent attention to detail and accuracy skills
• Be able to work under pressure at times
• Be able to manage a large workload and prioritise
• Have a proactive and positive attitude
• Be computer literate
• Have the ability to work on your own or as part of a team

Join the team! Click apply now, we look forward to receiving your application.

The Recruitment Co is an equal opportunities employer.

CPBlackpoolAdmin

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

Great opportunity to join a growing business based in Blackpool, FY3 for a Permanent Sales Support Administrator

Sales Support Administrator salary: c£21-22k

Sales Support Administrator benefits:

• 24 days holiday (plus BH)
• Hours Monday - Friday: 8.30am - 5.00pm
• Death in Service benefit
• Private healthcare (after qualifying period)
• Free parking

Do you have strong verbal and listening communication skills?

Would you like to provide support with incoming/outgoing mail, emails, diary and call management?
Great! The Sales Support Administrator role could well be for you..

Key Duties and responsibilities for the Sales Support Administrator role:

• To provide sales support to the New Business & Retention teams.
• General office administration.
• To achieve your targets and other relevant Key Performance Indicators.
• To be self-motivated to manage your time effectively so the branch can function efficiently.
• To ensure all telephone messages are passed to the appropriate person efficiently.

Required knowledge and skills for the Sales Support Administrator:

• Be able to build a positive culture and team philosophy of trust, honesty and transparency throughout the Group.
• Good IT skills on core Microsoft office systems.
• Consistency, Positivity and Passion in all aspects of your work and in your dealings with Clients and Colleagues.

If you are interested in joining this successful team as a Sales Support Administrator, then please click 'apply now'

The Recruitment Co are an equal opportunities employer.

CPBlackpoolAdmin

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

We have an exciting career opportunity!

We have a Customer Service Advisor role available, with a superb local established business in Lytham.

Customer Service Advisor salary: c£21500

Customer Service Advisor hours: Flexible working options available -37.5 hours Monday - Friday - flexi time

Some of the perks you can expect as a Customer Service Advisor:

25 days' annual leave plus bank holidays (pro rata)
Performance bonuses
Onsite canteen and coffee shop (gorgeous food!)
Bupa Cash Plan (including dental and optical care) and Bupa Select Health Scheme (including
inpatient and outpatient services)
Pension (up to 4% contribution match)
Onsite subsidised gym
Death in service benefit
Long service award
Workplace listener scheme
Free onsite parking

The role of a Customer Service Advisor:

• Provide timely and accurate responses to customer queries by phone, text and email.
• Taking responsibility and being proactive in communicating with customers.
• Ability to deal with customer queries.
• Provide cover for processes including auto leavers, starters / leavers, home working and references.
• Take ownership of your own development, ensuring that your knowledge is in line with current legislation..
• Liaise with internal departments

Our ideal Customer Service Advisor will…

• Good Communication skills both written and verbally.
• Good problem-solving skills.
• Strong attention to detail and accuracy.
• Be a good team player
• Be IT literate

Join the team! Click apply now - we look forward to receiving your application.

The Recruitment Co is an equal opportunities employer.

CPBlackpoolOther

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.