Customer Service job vacancies in Birmingham, West Midlands, B3 3PL now available - November 2024 | Search for job vacancies in Jobstore Australia

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Total 311 job vacancies by Service Care Solutions

Insurance Technician

Full-time
Solihull, West Midlands, B91 3PX, E...
Finance / Banking / Insurance
1 hour ago
Service Care Solutions are working alongside a local authority in Solihull, for an Insurance Officer to join their team. Please f.....

Official account of Jobstore.

Peabody Plumber Westminster

Full-time
West End, London, SW1P 2DY, England
Others
1 day ago
I have a post just come up for an experienced Plumber for our Repairs team covering Westminster. The role is within the repairs t.....

Official account of Jobstore.

Recovery Coordinator - Birmingham

Full-time
Birmingham, West Midlands, B9 4RL,...
Others
1 day ago
Recovery Coordinator Service Care Solutions are supporting a reputable non-profit provider in the West Midlands and they are curr.....

Official account of Jobstore.

CHC Nurse

Full-time
Birmingham, West Midlands, B37 7UU,...
Health / Beauty / Fitness
2 days ago
Service Care Solutions is recruiting a CHC Nurse for a temporary contract with the NHS in Birmingham. This position is ideal for.....

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YOS Officer

Full-time
Birmingham, West Midlands, B8 2US,...
Others
2 days ago
Job Advert: Case Manager - Youth Offending Service Hours: Full-time, Office-basedPay Rate: £22-£23 per hour Service Care Solution.....

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Therapeutic Radiographer

Full-time
Birmingham, West Midlands, B37 7UU,...
Others
3 days ago
Job Title: Therapeutic Radiographer Location: Birmingham NHS Contract Type: Temporary, Full-Time Pay Rate: £31 per hour (Ltd), pa.....

Official account of Jobstore.

Environmental Services Director

Full-time
Wakefield, West Yorkshire, WF1 2EB,...
Others
6 days ago
Our Local Authority client based in West Yorkshire is currently recruiting for an Interim Director of their Environmental Service.....

Official account of Jobstore.

Deputy manager

Full-time
Bradford, West Yorkshire, BD8 0AQ,...
Others
6 days ago
Job Title: Deputy Manager, Approved Premises Location: Bradford Salary: £37,214 per annum Hours: 40 hours per week, including som.....

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Prison support worker

Full-time
Leeds, West Yorkshire, LS12 2TJ, En...
Others
1 week ago
Job Description Hourly Pay from £13 PAYE per hour / £18 ltd (umbrella pay rate) - £15 PAYE per hour / £20 ltd (umbrella pay rate).....

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Prison Wing Facilitator

Full-time
Wetherby, West Yorkshire, LS23 7AZ,...
Others
1 week ago
Service Care Solutions is currently seeking a dedicated and compassionate Wing Facilitator to join our team at HMP Wealstun, near.....

Official account of Jobstore.

Prison Support Worker

Full-time
Leeds, West Yorkshire, LS12 2TJ, En...
Customer Service
1 week ago
Service Care Solutions is looking for a committed and empathetic Prison Support Worker to join our team, working across two sites.....

Official account of Jobstore.

Building Safety Manager

Full-time
Huddersfield, West Yorkshire, HD1 2...
Others
1 week ago
A client within the public sector based in West Yorkshire is currently recruiting for a Building Safety Manager to join their tea.....

Official account of Jobstore.

Digital Dev Ops Senior

Full-time
Leeds, West Yorkshire, LS2 7UA, Eng...
Others
1 week ago
Job Title: Senior DevOps EngineerLocation: LeedsPay Rate: £750 per day (Inside IR35) Company: Service Care SolutionsContact: Lewi.....

Official account of Jobstore.

Recovery Coordinator

Full-time
Birmingham, West Midlands, B9 4RL,...
Others
1 week ago
Recovery Coordinator Service Care Solutions are supporting a reputable non-profit provider in the West Midlands and they are curr.....

Official account of Jobstore.

CPN

Full-time
Coventry, West Midlands, CV31 1JQ,...
Others
1 week ago
Job Advertisement: Community Psychiatric Nurse (CPN) Location: Warwickshire Contract Type: Temporary (NHS) Hours: Full-time, Mond.....

Official account of Jobstore.

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Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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