Total 21 Administrative / Clerical job vacancies in M2973 - Leamington Branch (297 Erie St S, Leamington, ON) - BMO

The post holder will to assist in the provision of a high quality, patient centred service by communicating and working effectively with all colleagues within the Bowel Cancer Screening service, as well as other departments and external service users, e.g. liaising with the regional hub, screening participants, GPs and hospitals, maintaining confidentiality at all times. Develop and maintain effective channels of communication within the administrative and wider screening team, engaging staff at all levels of the organisation in participant care. Actively manage barriers to communication across levels of responsibility to contribute towards a positive outcome for screening participants. Produce accurate and complete records of communication consistent with internal policies and National programme guidance. Post holder must demonstrate the English language proficiency. Arrange colonscopy appointments, escalating any capacity issues and inputting patient and procedure details onto Trakcare and Medilogik systems. Assist in the organisation of the referral of patients to other departments/hospitals for investigations or further treatment were appropriate. Ensure systems and processes are in place to enable national targets to be met as part of the national BCSP standards, following local and national guidelines. Conduct potentially sensitive telephone calls to patients in order to arrange Post Investigative Appointments (PIA), as requested by the Specialist Screening Practitioner team (SSP). Ensure accurate data collection, collation and in-putting, and preparation of basic data reports. Responsible for delivery and collection of prescriptions from Pharmacy. Process confidential or sensitive patient documentation, responding to requests to compose, type and print correspondence as necessary. Collate and input patient information onto the Open Exeter system (BCSS). Assist in monitoring Capacity and Demand within the Bowel Cancer Screening Programme, highlighting shortages where appropriate and arrange for rooms/lists to be handed back to the symptomatic service when required. Be responsible for the preparation of case notes and assessment packs for clinic sessions, using all appropriate technologies, procedures and guidelines, ensuring an accurate, timely and high quality service to all users. Responsible for the locating, tracking, collecting and returning of case notes, using appropriate technologies and procedures and guidelines. Assist in carrying out a monthly case note audit. Act as the first point of contact for the Programme hub, patients and the team members, using initiative to resolve queries in a professional manner. Ensure all incoming calls are redirected appropriately and are responded to in timely manner. Monitor and prepare data sets for positive assessment appointments. Arrange interpreters as required and ensuring screening staff receive up to date clinic lists. Maintain BCSP surveillance waiting lists, ensuring referral pathways are adhered to. Action surveillance alerts on BCSS system, generating health check forms. Escalate Trakcare alerts to the screening team Participate in the reviewing and updating of departmental work instructions, as required by BCSP Management. Assist the BCSP Lead Administrator and Programme Manager in the training of new staff members. Work independently and flexibly to ensure that all work tasks are carried out to a high standard of quality that meets all departmental and organisational requirements for information governance, data protection and ensure compliance with processes to facilitate achievement of QA Standards.

Major duties include but are not limited to:

• Synchronizes daily office routine with those of the Quadrad (Medical Center Director, Associate Director, Chief of Staff, Associate Director for Patient Care Services).
• Ensures all appropriate correspondence and communications are shared and concurred upon.
• Stays abreast of all VISN and VACO protocol, templates, and reports, and will be responsible for tracking heads up and issue briefs submitted by the facility.
• Adheres to general office management practices and as necessary, developing processes and procedures to achieve maximum results.
• Determine what needs to be done, develop action plans to achieve positive results, and develop monitors to ensure on-going success.
• Reviews all correspondence addressed to the Director.
• Responsible for maintaining an effective suspense system to ensure actions are completed appropriately and submitted on time.
• Reviews and/or prepares correspondence for the signature of the Director.
• Instructs and assists secretaries on procedural matters such as the correct procedures to follow in preparing correspondence, the necessary routing of correspondence, etc.
• Develops responses to inquiries and administrative problems brought to the Executive Suite/Office of the Director by internal staff as well as external VHA, local health care entities, Commonwealth or Congressional officials, and veterans as needed.
• Responsible for control over, and management of, the Director's appointment schedule to ensure that no conflicts of commitments occur.
• Maintains the Director's electronic appointment calendar and independently makes all arrangements for recurring and one-time conferences and committee meetings conducted by the Director.
• Prepares agenda, gathers source materials, notifies all attendees of topics, coordinates meetings and ensures all equipment and space is properly handled after the meeting.
• Interacts with Executive Leadership members, Department Managers and clerical staff within VAMC, and with other top management government and private sector officials (i.e., VISN, VACO, Congressional Offices, Veterans National Service Organizations, Soldiers and Sailors Home, etc.) to provide liaison for projection of a positive and professional image of the Director's Office, and to encourage support for the V AMC goals and objectives
• Receives and discreetly screens all calls and visitors by using independent judgment in making appropriate disposition of calls and visits.
• Develops and administers an effective document filing system that allows for efficient identification and retrieval of filed documents.
• Reviews all correspondence received in the Executive Suite, and determines if replies are necessary.
• Coordinates all aspects of travel arrangements for the Director.
• Ensures all materials and references required are organized and readily available for the Director.
• Screens all publications, directives and periodicals and only refers appropriate documents to the Director.
• Distributes publications to appropriate functional components, as necessary.
• Responsible for maintaining an effective suspense system to ensure the medical center memorandums assigned to the Director's office are current.
• Ensures that routine and special reports are prepared and presented in an acceptable format.
• Ensures that data is gathered, assimilated and analyzed within timeframes to meet varying deadlines imposed by external entities.
• Effectively interacts with external computer databases to input, edit and retrieve data to generate reports for Director. Maintains electronic mail and electronic data records on external computer systems.
• Ensures that an effective time and attendance system is maintained for those under the direct supervision of the Medical Center Director.
• Monitors leave schedules to ensure adequate administrative/clerical coverage in the Office of the Director.
• Determines problem areas, develops review approaches, conducts studies of identified problem areas and implements solutions on how to improve the effectiveness and efficiency of Executive Suite/Director's Office operations.

Work Schedule: Monday - Friday, 8:00-4:30pm
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Secretary (OA)/PD031320
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

Starting at $54,292 Per Year (GS 8)

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us. Please note: This advert may close early if a high volume of applications are received

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us. Please note: This advert may close early if a high volume of applications are received

An exciting opportunity has arisen for an experienced Conveyancing Secretary / ConveyancingAssistant with 2 years' experience to join an award-winning legal firm. This full-time, permanent role offers excellent benefits and a competitive salary.

As a Conveyancing Secretary / ConveyancingAssistant, you will be providing vital secretarial and administrative support residential conveyancing department, ensuring smooth daily operations within the firm.

What we are looking for:

- Previously worked as a Conveyancing Secretary, Conveyancing Assistant, Legal Secretary, Legal Assistant or in a similar role.

- At least 2 years of experience.

- Understanding of the residential conveyancing process.

- Excellent communication skills.

Apply now for this exceptional Conveyancing Secretary opportunity to work with a dynamic team and further enhance your career.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Please see attached Job Description and Person Spec for a detailed view of the role or contact Gemma Street-Price, Junior Operational Services Manager on 01782 671522

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

For more information on working for the Trust, please see the attached Job Description and Person Specification. For more details on the post, please contact Kellie Smith (see contact details)