Total 11 Administrative / Clerical job vacancies in Croydon

We are currently recruiting on behalf of a well-established independent insurance broker, seeking a skilled and experienced Personal Lines Insurance Broker specialising in High Net Worth (HNW) clients. The successful candidate will focus on house, car, and travel insurance, bringing a strong background in traditional brokerage. A proven ability to build and maintain strong client relationships through referrals is essential. Please note that applications from candidates without prior insurance experience will not be considered.

In this role, you will manage a blend of new business and renewals, working closely with clients to provide tailored insurance solutions that meet their specific needs. Your responsibilities will include conducting regular reviews to ensure that clients' insurance plans continue to align with their evolving requirements. You'll be representing the company with professionalism and confidence, engaging with clients directly and at networking events.

The ideal candidate will join a dynamic, forward-thinking team that effectively combines traditional values with modern practices, utilising a paperless system and the Acturis platform to streamline operations. This role is perfect for someone with ambition, looking to take control of their career and make a significant impact within the business. Strong communication and presentation skills are essential, as you will be the face of the company in various client-facing situations.

The role offers a salary of £30,000 - £45,000, depending on experience, along with a team performance bonus. The position is Monday to Friday, 9-5, with on-site parking available, as well as street parking nearby if needed. The company also provides ongoing support for professional development, including a passing bonus for those who achieve their exams on the first attempt.

This is a fantastic opportunity for a motivated and experienced Personal Lines Insurance Broker to join a supportive environment where your contributions will be recognised and rewarded. If you meet the necessary experience requirements and are ready to advance your career, we would love to hear from you.

Proud member of the Disability Confident employer scheme

Outpatients Clinic Receptionist - Band 2

An exciting opportunity has arisen for an Outpatient clinic receptionist to join the team at Croydon University Hospital / Purley War Memorial Hospital.

The post holder’s duties will include making follow up appointments for various outpatients clinics, dealing with telephone and face to face queries and preparing documentation for clinics. The post holder will liaise with patients, GPs, consultants, cancer services and other departments in the hospital.

The post holder will contribute to ensuring that an efficient and effective outpatient services is delivered to meet the needs of the patients.

The ideal candidate will have excellent people skills; excellent communication skills, enjoy working in a busy, challenging environment and have a positive approach to work. In addition they will also need to possess excellent IT skills as a key part of the role is using the hospital computer system as well as emails. They will need to be reliable, self-motivated and great at multi-tasking. Experience of working in a similar post would be advantageous, although full training will be provided.

Proposed Interview Dates: 20th and 21st June 2024

The postholder will work within a team of clinic receptionists across main outpatients and Purley, undertaking a wide range of clearly defined administrative and reception duties to ensure efficient
and effective outpatient services are delivered to meet the needs of the patients. Areas of work will
include:
*Clinic preparation

*Reception admin (including Purley)
*Electronic Referral System

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.

If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that’s making a real difference then a career at Croydon Health Services could be just what you’re looking for.

** Please see the Job Description and the Person Specification for more details on the jobs responsibilities **


This advert closes on Friday 31 May 2024

We are currently seeking a professional Administrative Manager to join our clients team in Croydon. This role is pivotal in maintaining the operational excellence of thecentre, supporting the staff, and ensuring a warm, welcoming environment for the families.
Job Responsibilities:

Provide professional front-of-house management, including meeting, greeting, and assisting visitors and families.
Conduct tours of the facility for prospective families, offering comprehensive insights into our services and facilities.
Manage all aspects of administrative tasks, including phone and email communications, filing, and paperwork with a keen eye for detail.
Ensure efficient processing of invoices, fees, and payments, maintaining accurate and up-to-date financial records.
Support the Centre Manager with administrative duties, working closely to facilitate smooth daily operations.
Uphold a solid understanding of computer software (Microsoft Office Suite: Word, PowerPoint, Excel, etc.) to produce documents, reports, and presentations as required.
Foster a
... Click here to view more detail / apply for Administrative Manager- Croydon

We are currently seeking a professional Administrative Manager to join our clients team in Croydon. This role is pivotal in maintaining the operational excellence of thecentre, supporting the staff, and ensuring a warm, welcoming environment for the families. Job Responsibilities: Provide professional front-of-house management, including meeting, greeting, and assisting visitors and families. Conduct tours of the facility for prospective families, offering comprehensive insights into our services and facilities. Manage all aspects of administrative tasks, including phone and email communications, filing, and paperwork with a keen eye for detail. Ensure efficient processing of invoices, fees, and payments, maintaining accurate and up-to-date financial records. Support the Centre Manager with administrative duties, working closely to facilitate smooth daily operations. Uphold a solid understanding of computer software (Microsoft Office Suite: Word, PowerPoint, Excel, etc.) to produce documents, reports, and presentations as required. Foster a professional and welcoming environment, emphasizing strong professional etiquette in all communications. Requirements: Proven experience in…

Click here to view more detail / apply for Administrative Manager- Croydon

Ward Clerk -Band 2

At Croydon University Hospital, we are passionate and committed about getting it right for patients, their families and the staff caring for them.

In order to achieve this we are looking to appoint enthusiastic, motivated and dynamic Ward Clerk who is able to deliver seamless clerical and administrative responsibilities to our Rainbow Children's unit.

The role of the Ward Clerk requires efficiency, enthusiasm, attention to detail, excellent interpersonal skills, plus a friendly and approachable manner.

The Ward Clerk is usually the first point of contact so excellent communication and customer care skills are an essential part of welcoming visitors and patients enabling them to form a good first impression of the Unit.

Having the ability to multi-task and prioritize will certainly help you when working under pressure and dealing with the demands of the role. You would be responsible for a comprehensive range of clerical functions and duties therefore good IT skills and knowledge of administration processes would be beneficial and previous experience would be advantageous.

It requires a individual to be flexible, dynamic and a person who can work autonomously in order to suit the service needs of the ward



Adapt and use a range of IT systems to fulfil the role and to work without supervision as well as in a team. Discharge patients accordingly and update Cerner with the relevant details e.g. pass details to the Health Visitors, check red books, vouching online and collect discharge summaries from ward.

Retrieve, prepare, file and track patient records, manually and/or using HIM tracking. Answer enquiries on the telephone or in person and take appropriate action.
Meet, greet and direct visitors, patients and healthcare professionals when they arrive at the reception area.
Ensure and enforce visiting rules, hours and number of visitors are adhered to at all times.

Maintain the safety of the ward by monitoring and opening the main entrance door and ward entrances to visitors (via electronic buzzer), challenging visitors when necessary.
To keep up to date with the changing needs of the services, and any revised processes, policies and procedures of the Trust. Provide cover for other staff members within the admin team during times of need. Any other admin duties as commensurate with the role.

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

******Please see the attached supporting document which contains more information about the role in job description and person specification.*******


This advert closes on Sunday 24 Mar 2024

The post holder will contribute to the smooth running of the Children’s Administration Hub by the efficient performance of clerical duties to ensure a complete health and screening record for all children residential in Croydon or attending a Croydon School from the antenatal period to 19 years of age.

The team consists of a Departmental Manager, Team Leader and clerical officers, both full and part time. The post holder will undertake a range of administration and clerical duties and liaise with a range of health professionals including, Hospitals, External Health Authorities, Health Visitors, School Nurses and GP Practices.

Please note: This vacancy may close earlier than scheduled.
• To be responsible for providing full administrative support to the Manager/ staff to which you are working
• The post holder will manage their own workload and suggest & implement changes as required.
• To have a clear understand and adhere to the procedures and principles of the Children’s Administration Hub and provide an effective and efficient customer focused service.
• To maintain effective links with internal and external users of the service. Dealing with all telephone queries within the department.
• Ensure administration support provided for all work loads.
• To have a complete and up to date knowledge of Microsoft and NHS.Net account systems used within the service.
• To work collaboratively, and have an understanding of all the roles within the team. To provide cover for colleagues within the department as and when required.

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

***Please see the attached supporting document which contains more information about the role in the job description and person specification***


This advert closes on Tuesday 19 Mar 2024

***Please see the attached supporting document which contains more information about the role in the job description and person specification***

• Experienced Aged Care PCA's
• Casual Position 
• Challenging & Rewarding work 

Make a difference through providing high quality personalised care to our valued aged care residents. Rewarding & diverse role that includes personal care such as showering, dressing, assisting with eating and social activities & supporting our Residents in living life to its fullest.

Currently we're looking for experienced Personal Care Assistants to join our team on a casual basis and who can be available to work a mix of morning and afternoon shifts across the week. As part of a dedicated team who work hard to create a safe, home like environment you'll be responsible for:

• Assisting with personal care such as showering & dressing;
• Supporting with day to day tasks such as eating and social activities;
• Working with clinical staff to ensure care & medication plans are followed;
• Maintaining documentation & working as part of a team to ensure our residents' health and well-being are optimised; and
• Providing high quality service to families and the community.

To be successful in this role you'll need:

• Minimum of 1 year experience within Aged Care.
• A passion for providing high quality care to the elderly;
• Great communication & team work skills;
• Flexibility & the ability to adapt to change; and
• A Certificate 3 in Aged Care.
• Must be fully vaccinated for Covid-19
• Willing to apply for NDIS clearance

** Please see the Job Description and the Person Specification for more details on the jobs responsibilities **

Do you like making a difference? Do you have a keen eye for detail? Do you enjoy communicating with many people and dealing with complex cases? If you answered 'Yes,' we would love to hear from you.
Brook Street is working with His Majesty's Prison and Probation Service to recruit a Case Administrator working within the Probation Service. Probation Service carries out sentences given by the courts, in custody and in the community and rehabilitates people through education and employment. These are careers that change lives.
The Role:
We are recruiting for an exciting role as a Case Administrator (Temp), part of the?His Majesty's Prison and Probation team. This is an excellent opportunity to work within the Public Sector and provide an essential service that has a diverse organisation with a wide variety.
You will work collaboratively with other team members to provide reception duties and a range of administrative support services. You will also support several teams/functions within the operational area and offer support and cover during periods of absence, for which training will be provided.
Please Note: You will work 37 hours per week, Monday - Friday, with a pay rate of £12.56ph working 2 days a week in the office and 3 working from home.

This is currently for 12 months with a view to being extended.

What will be your primary responsibilities?
You will support the divisional office. The role will involve, but not be limited to, performing the following:

Training administration and events
- Diversity, Equality and Performance administration
- General Office Administration
- To respond to correspondence and queries as required
- Circulating Alert office notifications as required
- Health & Safety administrative support
- To deal with sensitive and confidential data in accordance with data protection requirements
- To organise and store efficiently paper based information
- Developing strong working relationships within the team and with other stakeholders
- Maintenance of management information for use within the division
- Support manager with the provision of reports and analysis for SLA review meetings around performance
- Share knowledge and good practice to inform the continual improvement of service delivery
- Support a performance and quality-focused organisation
- Participate in meetings as appropriate using appropriate skills, styles and approaches
- Liaise with staff to receive, collate and analyse information, compiling reports as necessary

To apply for this post, you will have:
" GCSE A*-C Grade (or equivalent) including Maths and English (and Welsh where applicable) or proven track record in commensurate role
" Good keyboard and IT skills, including proficiency in MS Office Word and basic skills in Excel
" Must have excellent verbal and written communication skills
Benefits
In return for your demanding work and commitment, working for this organisation can offer you some fantastic benefits: -
" The opportunity to join and work in the public sector
" Learning and development opportunities to grow your career
" Competitive salary
" Full training and induction
?About Us
We recruit on behalf of some of the country's best-known organisations for roles across all industry sectors. We are located across 50+ high street locations, making hiring and job searching more personal. Our nationwide reach means we can engage with job seekers and employers in person, allowing us to tailor our approach to their unique requirements perfectly.?
Apply
By applying today, you can kickstart our fantastic onboarding process, as well as the ability to develop professionally and gain experience with this incredible government organisation.

We are hiring Meet & Greet Administration Officers !

Location: Croydon, CR9 2BY

Salary: £12.84 per hour

Contract: Temporary, 6 months with view to extension

Working Days: Full time, Monday to Friday

Hours: 37 hours per week, between the hours of 07:30 and 18:00 - shifts worked on a weekly rota

Brook Street in partnership with the Home Office has a fantastic opportunity to join the Meet & Greet team at the Croydon Home Office.

The administration team supports decision makers in all administrative aspects in the life cycle of a case, from correspondence handling to implementation of decisions. The team is also central to provision of an excellent customer service in asylum. We provide a face-to-face meet & greet procedure and take the biometrics of our customers when they attend the office. We are a contact point for customers and Legal Representatives of those who live in our area.

You will work as part of an administrative team and will be expected to complete the full range of administrative tasks, including front facing roles. Operational Excellence is at the forefront of what we do.

Key Responsibilities:

• Meet and Greet customers as they arrive in our office for interview and liaise with other staff.
• Escort customers around secure buildings.
• Taking fingerprints and photographs of asylum customers attending the office.
• Accurately update internal computer systems including CID and ATLAS.
• Conduct operating mandate checks on cases within specified timeframes.
• Monitor and update local spreadsheets accurately.
• Allocate cases to Decision Makers as and when is required.
• Statistical reporting.
• Overseeing the enquiries inbox
• Scan and save documents from internal systems.
• Creating case files.
• Monitor the storage of documents in-line with GDPR guidelines.
• Liaise with internal and external stakeholders in order to progress cases.
• Liaise with Technical Specialists regarding the priority of urgent cases.
• Undertaking monthly 1-2-1 conversations/coaching sessions where required.
• Assist in promoting and embedding Operational Excellence behaviours and practices across the unit.
• Maintain a high level of data quality and conduct all tasks in line with Civil Service Regulations.
• Building and maintaining a strong working rapport with team members based in alternate locations.

The above list of duties is not exhaustive, and you may be required to undertake any of the above tasks or additional tasks not listed above, within the remit of your grade, to support the team.

Essential Criteria:

• IT literate (Excel, Word, Outlook)
• Be willing to be front facing; dealing with asylum customers, guards, interpreters, and other staff members
• Attend the office 5 days a week
• Good communication and interpersonal skills (both verbal and written)
• Professional and customer-focused, ability to understand the needs of vulnerable customers
• Ability to work closely with others to achieve a shared goal
• Adaptable in dealing with changing priorities

Training provided:

• No holidays during the 4-week training period
• Training on the job, e-learning, such as Health and Safety and First Aid

** You will be required to undertake security clearance for these roles, and it is imperative that you hold a valid passport and be able to provide two proofs of current address and a proof of national insurance document. **

Start dates will be confirmed once we have had security clearance back.

Due to the volume of applications we receive, if you do not hear back within 7 days, please assume that you have been unsuccessful.

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you.

Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.