Total 30 health beauty fitness job vacancies in vicksburg mississippi

• Performs assigned duties and provides necessary services to authorized patrons, including general information and support of recreation and fitness programs.
• Provides information concerning facilities and operation.
• Ensures adherence to regulations, safety and security procedures.
• Assists in maintaining routine reports and/or performs clerical, custodial and/or general maintenance duties.
• Performs numerous functions in support of recreation and fitness program delivery to include inventory control, equipment inspection, restocking, point of sale system operation and cash handling.
• Operates a cash register, Point of Sale (POS) system, processes product or service transactions including equipment loan, rentals, resale, and program registration; receives payments and makes change.
• Greets patrons in person, answers the telephone, takes messages, handles customer requests, makes referrals to the appropriate staff member.
• Adheres to NAVMED P-5010 sanitation requirements.
• Provides support for recreation event set up and break down.

As a PUBLIC HEALTH TECHNICIAN, GS-0640-8, you will maintain Force Health Protection through planning, evaluating, and management principles related to epidemiological, operational, and occupational and public health programs. This includes occupational health, hearing conservation, reproductive health, bloodborne pathogens exposure control, communicable disease control, immunization, disease vector surveillance, disease/epidemiological surveillance, aircraft inspection, facility sanitation, food safety and vulnerability, health risk assessment, medical intelligence, and operational medicine. The position occupant serves as a member of or advisor to management boards and committees, i.e., Occupational Safety Health Council, Aerospace Medical Council, Force Health Protective Working Group and wing leadership, regarding Force Health Protection.

DUTIES AND RESPONSIBILITIES:
(1) Manages the Occupational Health and Safety Administration (OSHA), Air Force Occupational Safety and Health (AFOSH) mandated occupational health education and training programs and Department of Defense Instruction (DODI). Determines educational/training requirements for employees by analyzing existing compliance data. Works in conjunction with unit workplace supervisors to develop and conduct occupational health education training relative to both general and specific hazards. Sets up surveys, provides education, tracks and develops training, researches requirements and provides coordination to ensure programs are viable.

(2) Manages the OSHA and AFOSH mandated occupational health medical surveillance program. Analyzes the results of Bioenvironmental Engineering (BEE) Industrial Hygiene Surveys, and determines the need for employee occupational health medical examinations (OHMEs). Analyzes scientific and compliance data to determine the scope and frequency of required occupational health surveillance. Reviews Department of Defense studies and documentation and disease control studies. Identifies specific target organs for medical testing when designing OHME requirements and determines appropriate biological indices IAW OSHA and AFOSH standards. Presents the completed surveillance packages to the Occupational Health Working Group (OHWG) and Aerospace Medicine Council (AMC) and implements the OHME requirements as directed.

(3) Coordinates OHMEs within the MDG and ensures pre-placement, annual/periodic, and termination examinations are completed. Reviews results of pre-placement OHMEs to recommend suitability for job placement. Updates and maintains the Preventive Health Assessment/Individual Medical Readiness (PIMR) Aerospace Services Information Management System (ASIMS) Occupational Health database monthly to ensure employees are properly identified for OHMEs and conducts periodic reviews of medical records and industrial case files to ensure OHME data is properly documented and maintained.

(4) Studies, analyzes and develops workplace-specific trends by summarizing, interpreting and managing OHME results. Performs quality insurance audits on all records that are on occupational review and flags for committee review and required follow up action. Advises on follow-up when trend analysis results deviate from normal values and presents this information to the OHWG and AMC. Communicates trend analysis results and the required follow-up actions to workplace supervisors. Evaluates industrial shops to ensure compliance with OSHA and AFOSH standards.

(5) Manages the Reproductive Health Program. Studies and analyzes BEE Industrial Hygiene Survey data to determine chemical/workplace risks to fetal health. Executes OSHA/AFOSH principles, methods and guidelines to evaluate the presence of reproductive and fetal risk factors. Interviews and educates employees, consults the workplace supervisor and determines the need for employee work restrictions and counsels the employee on potential health hazards that may affect pregnancy and reproductive health at the workplace, at home, and during recreational activities.

(6) Manages the Bloodborne Pathogens Program (BPP). Analyzes BEE Industrial Hygiene Survey data to identify personnel potentially at risk of exposure to blood and body fluids. Periodically reviews the Wing or MDG Instruction on BBP prevention to update compliance requirement information, as needed.

(7) Manages the PIMR ASIMS Hospital Employee Health Program (HEHP) database. Develops a screening questionnaire that properly identifies employees who are in a High-Risk and/or Exposure-Prone category per CDC definition. Determines immunization and testing requirements and duty limitations for High-Risk and/or Exposure-Prone personnel. Conducts periodic immunization and required testing evaluations. Educates employees and medical staff on current disease trends and prevention IAW current CDC guidelines.

(8) Performs other duties as assigned.

**If you are a current, permanent VA Nationwide employees and Federal employees of other Agencies, you should apply to CBST-12604066-25-RC**

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Duties of the Medical Instrument Technician (Diagnostic Ultrasound) include, but are not limited to the following:

• Advises radiologists or referring physician of significant abnormalities that would require their immediate attention and visualization while the patient is undergoing examination.
• Performs ultrasound examinations of the abdomen, neck, chest, and extremities, retro- peritoneal space for the purpose of acquiring high quality examinations that assist in the diagnosis and treatment of patient medical disorders.
• Participates in the training of physicians, students, and radiology technologist so that these individuals may acquire understanding of the principles of ultrasound and how it relates to other diagnostic exams.
• Performs routine clerical procedures for the purpose of maintaining accurate ultrasound records so that easy recall patient examinations may be achieved. This requires maintaining a diagnostic log, patient schedule log, and procedure log, editing and when necessary, registering patients in the Radiology Information System (RIS).
• Makes multiple simultaneous settings and adjustments in operation of equipment to insure accurate results. Based on radiologic findings, determines necessary ultrasonic procedures to yield definitive diagnostic findings. Reviews new developments in the field and recommends to supervisor those that would improve the operation of the section.
• Maintains adequate supplies so that examinations are not delayed due to the lack of necessary equipment and supplies.
• Develops and maintains patient prep procedures so that patients and wards understand the proper preparations for ultrasound examinations in an effort to minimize delays of examinations. These preps are disseminated either by written preparation information or by telephone conversation.
• Explains examinations to be performed to the patients so that an understanding of the purpose of the study as well do any requirements of the patients is thoroughly understood. This is done so that an adequate ultrasound study may be obtained in an effort to get diagnostic examinations for the purpose of treatment and diagnosis of disorders.
• Gathers related information such as electronic medical record in CPRS, previous imaging exams out of Vista imaging so that correlation of examinations to other studies may be made by the radiologist in diagnosis and recommendation of treatment for medical disorders.
• Distributes ultrasound examinations and related information to the radiologist responsible for the interpretation often exams.
• This is done so that treatment based on diagnosis may be effectuated in a timely manner.
• Assists quality assurance technologists in performing quality assurance testing on the ultrasound unit using phantoms, test tools, test check lists, etc. for the purpose of assuring peak performance of the ultrasound equipment.
• Maintains records of the quality assurance testing so that easy reference is available should servicing be necessary on a weekly basis.
• Performs or supervises routine housekeeping duties to assure that the ultrasound area is clean and sanitary. This is done so that when sterile procedures are required in the ultrasound area, there is minimal possibility of cross contamination due to unsanitary conditions.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Technologist: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Medical-Technologist-Career-Flyer.pdf

If you are a current, permanent VA employee or Federal employee from another agency, you should apply to CBST-12589488-25-KS.

Major Duties include, but are not limited to:

• Performs a broad range of laboratory procedures including all testing and tasks of the medical laboratory technician occupation. In addition, performs advanced and complex laboratory procedures; recognizes deviation from expected results; analyzes and corrects problems using scientific principles.
• Evaluates and solves problems related to collection and processing of biological specimens for analysis taking into account physiologic processes and requirements.
• Maintains and documents the optimal functioning of laboratory equipment. Uses, calibrates, identifies malfunctions, repairs, and performs preventive maintenance of laboratory equipment. Diagnoses deviations in test performance due to instrument malfunction.
• Performs and documents quality control and assurance activities and corrective actions related to test performance using statistical principles and theories of performance improvement.
• Adheres to practices and regulations governing biohazardous/personal safety and biohazardous/personal security in the workplace.
• Identifies discrepancies, solves problems, and presents solutions.
• Answers inquiries regarding test results, methodology, test specificity, test sensitivity, and specific factors, which influence test results. Interprets results and suggests follow-up test selection or procedures.
• Evaluates and implements new techniques and procedures in the laboratory in terms of equipment, method comparison, and establishment of reference intervals using statistical methods and theoretical knowledge. Interprets findings and makes recommendations.
• Communicates effectively and courteously while working as a healthcare team member. Provides excellent service as defined by the customer (healthcare providers, patients, and others). Gives direction and guidance using underlying principles of laboratory testing.
• Organizes work and sets priorities to meet deadlines.

• Collaborating with services, internal and external to the VA, to facilitate care transition to effectively meet the patient's needs
• Providing patient and family health education
• Working in partnership with assigned provider and panel of patients for effective disease and chronic care management
• Reviewing outstanding consult list daily and assisting with scheduling as needed
• Following up on care in community consults
• Promoting Veteran Health Promotion and Disease Prevention guidelines

Duties include but are not limited to:

• Remain current on administrative medical scheduling processes to understand current scheduling processes, home monitoring, care services, and make modifications to scheduled actions as needed to insure optimum utilization of service resources and Veteran care.
• Meet customers' needs; consistently communicate and treat Veterans, their representatives, visitors, and staff in a courteous and respectful manner; sharing consistent information according to established policies and procedure, while handling conflict and concerns constructively and appropriately.
• Provide data/reports related to the administrative, clinical, and technical aspects of the program to the program manager, Chief of SWS, or other supervisors needing data.
• Act as full-time liaison between patients and respective social work clinicians and specialty providers.
• Provide data/reports related to the administrative, clinical, and technical aspects of the program to the program manager, Chief of SWS, or other supervisors needing data.
• Follow Rules of Behavior as set forth in the information security agreement protecting sensitive data and using such data and information derived from it only in the execution of official duties.
• Use software applications to accurately collect, enter, and manage data and draw information from a wide variety of sources to prepare reports.
• Assist in the planning, review, and reporting of data and statistical results of program studies.
• Check patients in for appointments, providing patient and family education, 'coordinating patients' movements within clinics and community referrals, and appointment scheduling.
• Provide or support patient care that Is appropriate to the cognitive, physical, emotional, and chronological maturation needs of the patient group served.
• Assist Program Managers in planning, development, and implementation of components of their respective program including consult management, performance measures, utilization and productivity monitors, and patient outcome, time and attendance, and patient satisfaction management.
• Perform a variety of administrative functions such as, purchasing functions to include procurement of services, products, supplies, and/or equipment.
• Maintain a practical knowledge of applicable operations, procedures, understanding of policies and regulations, applicable to purchased care guidelines and program management.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Technologist: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Medical-Technologist-Career-Flyer.pdf

If you are not a current, permanent VA employee or Federal employee from another agency, you should apply to CBST-12589489-25-KS.

Major Duties include, but are not limited to:

• Performs a broad range of laboratory procedures including all testing and tasks of the medical laboratory technician occupation. In addition, performs advanced and complex laboratory procedures; recognizes deviation from expected results; analyzes and corrects problems using scientific principles.
• Evaluates and solves problems related to collection and processing of biological specimens for analysis taking into account physiologic processes and requirements.
• Maintains and documents the optimal functioning of laboratory equipment. Uses, calibrates, identifies malfunctions, repairs, and performs preventive maintenance of laboratory equipment. Diagnoses deviations in test performance due to instrument malfunction.
• Performs and documents quality control and assurance activities and corrective actions related to test performance using statistical principles and theories of performance improvement.
• Adheres to practices and regulations governing biohazardous/personal safety and biohazardous/personal security in the workplace.
• Identifies discrepancies, solves problems, and presents solutions.
• Answers inquiries regarding test results, methodology, test specificity, test sensitivity, and specific factors, which influence test results. Interprets results and suggests follow-up test selection or procedures.
• Evaluates and implements new techniques and procedures in the laboratory in terms of equipment, method comparison, and establishment of reference intervals using statistical methods and theoretical knowledge. Interprets findings and makes recommendations.
• Communicates effectively and courteously while working as a healthcare team member. Provides excellent service as defined by the customer (healthcare providers, patients, and others). Gives direction and guidance using underlying principles of laboratory testing.
• Organizes work and sets priorities to meet deadlines.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

The Medical Support Assistant works at the Biloxi VAMC Office of Community Care. The duties of the Medical Support Assistant may include but are not limited to:

• Participates in team huddles to manage, plan, problem solve, and follow-up with Veteran care by sharing information and collaborating with the interdisciplinary team;
• Identifies incomplete authorizations and communicates with OCC team and PACT providers;
• Monitors pre-appointment information and/or requirements to assure readiness for patient visit/procedure;
• Informs team members about shared patients (i.e. those who receive their care at multiple VA centers or those who receive care in the community;
• Interpreting and verifying provider orders in accordance with VHA national scheduling guidelines;
• Answers and responds to incoming calls;
• Schedules, cancels, re-schedules patient appointments and/or consults;
• Screens new consults for OCC for eligibility, specialty service requested duplication, and appropriateness of sending patients to community provider;
• Ensures that veteran appointments are made with other VA facility, contract site, or community providers of Veteran's choice as appropriate;
• Uses automated tracking tools as well as computers to perform a wide variety of recordkeeping, correspondence, tracking operations is required;
• Educates providers and team members about patient's medical care by e-mails, fax, telephone and scanning medical documentation into Veterans' electronic medical records;
• Supports the maintenance of electronic databases to track OCC consults;
• Demonstrates a high level of flexibility, teamwork, and multi-faceted skills by cross-training to other areas within OCC to provide coverage as needed.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

This Medical Support Assistant (Advanced), also referred to as an Advanced Medical Support Assistant (AMSA) position serves as a Consult Coordinator for Community Care. The AMSA works collaboratively with other members of expanded health care teams (i.e., Patient Aligned Care Team (PACT), specialty care) including Community Care providers, pharmacists, social workers, dieticians, behavioral health staff, etc. to provide a robust interdisciplinary approach to care. Important interfaces and collaborations also occur with larger health care system providers including VA and non-VA specialists, hospitals, diagnostic and treating facilities, and community-based programs.

The primary duties of the Medical Support Assistant (Advanced) may include but are not limited to:

• Maintaining appointment schedules for Community Care.
• Communicating with Community Care providers to ensure they accept VA patients and payments.
• Preparing any required pre-appointment documents.
• Scheduling the appropriate level of care and documents the schedule in the appropriate consult.
• Obtaining medical documentation from community providers.
• Scanning the appropriate consult within the Computerized Patient Record System (CPRS) and alerts VA providers for continuity of care.
• Coordinating internal and external care between customers and providers.
• Processing consults following Office of Community Care procedures and guidelines and enters appropriate authorizations, if required, utilizing the correct Fund Control Point (FCP)/Obligation number and correct cost estimations.
• Supporting patient safety standards using the correct Veterans Affairs identification of all patients using two forms of identification, name and Social Security Number.
• Using each interaction with the patient to validate and update patient demographic information, over the phone, to decrease the incidence of returned mail due to incorrect addresses and inability to contact patient by phone due to incorrect number.
• Collecting, scanning, and updating health insurance information.
• Scheduling Veteran appointments with community providers using VistA or other software scheduling options.
• Using established business rules to schedule appointment for Veterans which includes clinic visits, consultations, and entries into the Recall Reminder system and Electronic Wait List (EWL).
• Complying with the mandatory training requirements for the outpatient scheduling processes.
• Ensuring all appointments are scheduled timely and the provider and patient's desired dates are met.
• Consistently communicates and treats customers (patients, visitors, volunteers, and all Medical Center staff) in a courteous, tactful, and respectful manner.
• Providing the customers with consistent information according to established policies and procedures.
• Handling conflicts and problems in dealing with the customer constructively and appropriately.

• Assists the care lines and different services in the development of policies and procedures for workload management
• Develops, adapts, and implements policies and plans to support the mission of agency program.
• Directs in orienting and advising physicians, residents, on regulations, policies, and procedures of agency program matters
• Collaborates with others for transportation workload forecasting, scheduling design, procedure development, and quality improvement implementation.
• Manages program operations to identify and define requirements for the use of automated systems when dispatching and routing drivers.
• Maintains contact with clinical personnel and other staff in various clinic settings to resolve delays and misunderstandings in the medical administrative aspects of providing medical care.
• Investigates patient complaints on travel eligibility issues and prepares written responses.
• Assures staff make the appropriate eligibility determinations for transportation and beneficiary travel reimbursements for healthcare visits
• Performs training for staff on a variety of transportation management and patient related software
• Establish in-depth training to ensure that other identified Medical Center staff are educated and accountable for data management
• Promotes the enhancement and facilitation of access to transportation services, including the integration and coordination of services.
• Monitors for accurate, timely, and consistent information is entered in the Medical Center's database.
• Initiates presentations and attends meetings with a variety of groups, organizations, boards, and committees related to passenger transportation to promote coordination.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

If you are a current, permanent VA employee or Federal employee from another agency, you should apply CBST-12602158-25-TS

The MSA is responsible for screening incoming calls to the Community Care Service and carrying out a variety of administrative and technical duties in support of the department. Primary duties of the Medical Support Assistant include, but are not limited to:

• Performs duties related to the receipt, intake, and indexing of health and administrative information;
• Utilizes a variety of patient data systems to schedule patient for appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines;
• Responsible for scheduling, canceling, re-scheduling patient's appointments and annotates patient records;
• Enters no show information and monitors the electronic wait list;
• Perform front desk duties, receives telephone call, and interacts with both internal and external visitors for clinic visits;
• Monitors both inpatient and outpatient appointments for areas of responsibility;
• Ensures that encounter forms are completed in order to obtain appropriate workload credit;
• Verifies and updates demographics and third party insurance; updates information in the Insurance Capture Buffer (ICB) system;
• Coordinates information and actions related to patient care and services;
• Processes all emergency and non-emergency transfers to other VA facilities or private hospitals;
• Performs basic eligibility and travel benefits;
• Responsible for panel management for the assigned Patient Aligned Care Team (PACT);
• Assists with communication to and from the team and patient;
• Communicates with physicians, case managers, and other Patient Aligned Care Team (PACT) members, or allied health professional staff, using sound interpersonal skills and is constantly aware of the sensitive information.

The Transportation Assistant will serve as a primary contact for Veterans, doctors, nurses and administrative staff to arrange travel for eligible Veterans to appointments and residence when appropriate, using laws and regulations to distinguish/ensure reimbursements are legitimate or if fraudulent activity is being conducted by the beneficiary. The Transportation Assistant must also possess some knowledge of clinical services, related software, and programs as they relate to computing and office automation.
Major duties include but are not limited to:

• Independently manages the Beneficiary Travel Program.
• Correctly determines eligibility for the Beneficiary Travel Program and process requests.
• Correctly determines which of several fund control points to utilize.
• Maintaining manual and electronic accounting records.
• Responsible for determining method of payment for authorized and unauthorized ambulance claims submitted for consideration.
• Reconciling vouchers against authorizations for accuracy prior to preparing certifications for payment.
• Receiving invoices for payment of transportation services and submitting documents for payment.
• Assisting fellow team members during peak workload times and when there are staffing shortages.
• Assigned to different work areas to maximize customer service.
• Performs other related duties as assigned.

**If you are not a current, permanent VA Nationwide employees and Federal employees of other Agencies, you should apply to CBST-12601638-25-RC**

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Duties of the Medical Instrument Technician (Diagnostic Ultrasound) include, but are not limited to the following:

• Advises radiologists or referring physician of significant abnormalities that would require their immediate attention and visualization while the patient is undergoing examination.
• Performs ultrasound examinations of the abdomen, neck, chest, and extremities, retro- peritoneal space for the purpose of acquiring high quality examinations that assist in the diagnosis and treatment of patient medical disorders.
• Participates in the training of physicians, students, and radiology technologist so that these individuals may acquire understanding of the principles of ultrasound and how it relates to other diagnostic exams.
• Performs routine clerical procedures for the purpose of maintaining accurate ultrasound records so that easy recall patient examinations may be achieved. This requires maintaining a diagnostic log, patient schedule log, and procedure log, editing and when necessary, registering patients in the Radiology Information System (RIS).
• Makes multiple simultaneous settings and adjustments in operation of equipment to insure accurate results. Based on radiologic findings, determines necessary ultrasonic procedures to yield definitive diagnostic findings. Reviews new developments in the field and recommends to supervisor those that would improve the operation of the section.
• Maintains adequate supplies so that examinations are not delayed due to the lack of necessary equipment and supplies.
• Develops and maintains patient prep procedures so that patients and wards understand the proper preparations for ultrasound examinations in an effort to minimize delays of examinations. These preps are disseminated either by written preparation information or by telephone conversation.
• Explains examinations to be performed to the patients so that an understanding of the purpose of the study as well do any requirements of the patients is thoroughly understood. This is done so that an adequate ultrasound study may be obtained in an effort to get diagnostic examinations for the purpose of treatment and diagnosis of disorders.
• Gathers related information such as electronic medical record in CPRS, previous imaging exams out of Vista imaging so that correlation of examinations to other studies may be made by the radiologist in diagnosis and recommendation of treatment for medical disorders.
• Distributes ultrasound examinations and related information to the radiologist responsible for the interpretation often exams.
• This is done so that treatment based on diagnosis may be effectuated in a timely manner.
• Assists quality assurance technologists in performing quality assurance testing on the ultrasound unit using phantoms, test tools, test check lists, etc. for the purpose of assuring peak performance of the ultrasound equipment.
• Maintains records of the quality assurance testing so that easy reference is available should servicing be necessary on a weekly basis.
• Performs or supervises routine housekeeping duties to assure that the ultrasound area is clean and sanitary. This is done so that when sterile procedures are required in the ultrasound area, there is minimal possibility of cross contamination due to unsanitary conditions.

Duties include, but may not be limited to the following:

• Pulls stock inventory and material for delivery; replenishes stock inventory; interacts with clinical and administrative customers and maintains records on stock levels;
• Communicates to the Lead or Supervisor any concerns related to supplies, equipment and procedures.
• Provides information to customers regarding medical supplies;
• Monitors expiration dates, rotates stock to limit outdates and removes items from use as required by outdates;
• Monitors and controls critical supplies;
• Performs daily inventory using bar coding equipment on a predetermined schedule that will allow for timely replenishment;
• Resolves differences between records and physical count of stock;
• Distributes items according to established or ad hoc requirements in computerized inventory management systems;
• Delivers supplies in a timely manner and ensures supplies and material delivered are in sterile and operational condition;
• Completes specialty cart preparation;
• Cleans assigned secondary areas in accordance with aseptic principles; and
• Receives supplies and material into the medical center's catchment area.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

If you are not a current, permanent VA employee or Federal employee from another agency, you should apply CBST-12602159-25-TS

The MSA is responsible for screening incoming calls to the Community Care Service and carrying out a variety of administrative and technical duties in support of the department. Primary duties of the Medical Support Assistant include, but are not limited to:

• Performs duties related to the receipt, intake, and indexing of health and administrative information;
• Utilizes a variety of patient data systems to schedule patient for appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines;
• Responsible for scheduling, canceling, re-scheduling patient's appointments and annotates patient records;
• Enters no show information and monitors the electronic wait list;
• Perform front desk duties, receives telephone call, and interacts with both internal and external visitors for clinic visits;
• Monitors both inpatient and outpatient appointments for areas of responsibility;
• Ensures that encounter forms are completed in order to obtain appropriate workload credit;
• Verifies and updates demographics and third party insurance; updates information in the Insurance Capture Buffer (ICB) system;
• Coordinates information and actions related to patient care and services;
• Processes all emergency and non-emergency transfers to other VA facilities or private hospitals;
• Performs basic eligibility and travel benefits;
• Responsible for panel management for the assigned Patient Aligned Care Team (PACT);
• Assists with communication to and from the team and patient;
• Communicates with physicians, case managers, and other Patient Aligned Care Team (PACT) members, or allied health professional staff, using sound interpersonal skills and is constantly aware of the sensitive information.