Total 123 finance banking insurance job vacancies in bristol som bs36 1rb

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy. For more information about working for us, visit: https://sites.google.com/nihr.ac.uk/swc-rrdn-recruitment/

Your new role
Hays are working with a financial services organisation in Central Bristol who are looking for a Finance Assistant on a temporary basis for 6 months. Hours are Monday to Friday (37.5 hours), paying £15.39 per hour + holiday. This role is hybrid working, 2 days a week from home. Main responsibilities of the role include:

• Responsible for Accounts Payable - good understanding of the purchase ledger process and procedures
• Responsible for credit control and all outstanding balances
• Carry out all administrative tasks as relevant in a timely manner

What you'll need to succeed

• Team player, customer focussed and able to effectively communicate with both internal and external stakeholders
• Excellent organisational skills
• Attention to detail
• Microsoft packages - Excel (VLOOK ups, Pivot Tables), Word, Outlook
• Understanding of Workday is beneficial

What you'll get in return

• 6-month contract in Central Bristol

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

INDHAF

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

***Bristol-based client, but you can do this assignment 100% remotely***
Our client is looking for a Finance Business Partner to support the business partnering and management accounts function, to work closely with the Corporate Service directorate and, in particular, Digital Services.

• Required start date: 2nd December - initially for 3 months (likely to be 6 months at least)
• Paying between £475-£525 a day via Umbrella or PAYE (inside IR35 role)
• Requires full SC clearance that is valid for the duration of the assignment, which could be until May 2025 initially.

• Managing two Management Accountants.
• Getting involved with preparation for the interim audit and year-end audit.
• There is also a potential to get involved with the wider programme of work as they migrate to SAP4Hana in April 2025.
• They are also working on a business wide spending review and aligning this with the budget-setting process for 25/26.
  

Key deliverables

• Be able to embed quickly into the corporate services directorate as a finance business partner, meeting stakeholders, particularly in the digital area.
• Understand what the business drivers are and collaborate on setting budgets for 25/26 and assist in both Interim and Year end Audits.
• Prepare monthly reports, provide analysis and insight that links financial reports to business strategies.

Key requirements to apply:

• Full professional qualification in accountancy UK CCAB or CIMA* with current membership of a professional body
• Experience of effective relationships and stakeholder management skills with the ability to persuade, influence and motivate others to engage actively in good financial management.
• Excellent communication skills and ability to describe complex technical issues in a clear non-technical way, including through report writing and presentation skills.
• Experience of budget setting in a time-pressured environment using a variety of tools and knowledge and business intelligence.
• Sound problem-solving skills.
• Robust analytical and interpretative skills.
• The ability to quickly assimilate and apply new techniques and knowledge.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Charles Maidment from the Hays Bristol senior finance team.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Hays Bristol senior finance team have an exciting opportunity for an Interim Finance Manager for a role in Bristol.

Are you a technically strong financial accounting manager looking for your next challenge?
We have an exciting interim role available with a leading, reputable Bristol employer.Location: Bristol
Duration: November 2024-May 2025
Flexible Hybrid Working: 2 days a week in the office (Tuesdays & Wednesdays)

About the Role:

• Requires a fully qualified & technically strong accountant (ACA/ACCA/FCCA)
• Audit background would be desirable but not essential.
• Lead the audit relationship with EY
• Production of year-end statutory accounts and commentary in accordance
• Strong Excel skills required
• Management & approval of weekly cash-flow forecasting
• Provide day to day coaching & management of the Financial Accountants and Analysts
• Ensure all balance sheet reconciliations are complete with other finance colleagues, resolving any issues
• Demonstrable financial accounting experience gained within a multi-entity organisation

Interviews are happening as soon as this week, with a start date as early as next week. If you are immediately available and interested, please email Charles Maidment from the Hays Bristol office your most recent CV, and we can book a call to discuss the role in more detail and the next steps.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

What skills and experience we're looking for

Our Operations Team plays a critical role at BCCS, maintaining a high standard of procedural and administrative expertise. We are a positive and proactive team, putting the wellbeing and support of each other, our teaching colleagues and students at the heart of everything we do.

The Finance Officer is an essential role within the Operations Team; the specific remit of this role is to lead on, maintain and monitor the school’s financial processes to ensure an efficient and streamlined finance system, where all expenditure is captured and processed in a timely way, and provides value for money for our school.

We are looking for a strong finance professional who will build positive working relationships with the team and wider school. The successful candidate will have a keen eye for detail and be able to proactively manage their own time and workload to ensure the finance function runs smoothly. Prior experience of working within a school environment is not essential - full training will be given - but candidates must have an eye for detail, high standards, and the aptitude to learn.

What the school offers its staff

Competitive pension schemes through LGPS;
Employee Assistance Programme (Health Assured);
Cycle to work scheme;
Discounted gym membership (PureGym and Nuffield Health);
Continuing Professional and Leadership development.

Further details about the role

Please read the job description and person specification for further details about the role.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

• NEW Interim Finance Manager opportunity
• Location: Bristol
• Duration: 3-6-months
• Hybrid Working: 1-day a week required on site
  
  Interview Process:
  Our client is looking to interview this week, with the aim to start as soon as November next week.

About the Role:We are seeking a robust and flexible Interim Finance Manager to join the team in Bristol. This role involves managing a team of 7, including 3 direct reports, and supporting the Head of Finance in improving current processes. The ideal candidate will have experience in the charity sector and be available to start as soon as November next week.

As a senior manager within the Finance function, the Finance Manager - Management Accounting will be accountable and responsible for the provision of accurate and timely operational financial reports & analysis, including budgets and forecasts for the organisation.
They will ensure that the operational business areas operate within an adequate financial control environment in compliance with the appropriate regulatory requirements including centrally determined financial accounting policies and delegated authority levels.
The postholder will have overall accountability for ensuring that the organisation is properly reimbursed on a timely basis for the services it provides through management of the billing and cash collection processes.

Key Responsibilities:

• Manage a team of management accountants, providing guidance and ensuring accurate coding and charges.
• Support the Head of Finance in improving current processes.
• Lead the budgeting process, including the development of budgeting templates and the handover of the budget process with the outgoing Finance Manager.
• Provide guidance for management accounts, ensuring all processes are correctly priced and coded.
• Collaborate with the Finance Director to provide support as needed.
• Ensure the accurate and timely delivery of financial reports and analysis.
  
  

What You Will Bring to the Role:

• Qualified accountant (CA/CPA or equivalent).
• Extensive experience in budgeting and management accounts.
• Experience in the charity sector is preferred.
• Strong leadership skills with the maturity to manage a team and provide guidance.
• The ability to start immediately and commit to a 3-6 month interim role.

How to Apply:
If you are a qualified accountant with extensive budgeting and management accounts experience and are available immediately for a 3-6 month interim finance role, please feel free to email your CV to Charlie Maidment from the Hays Bristol finance team.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

TSB Bank Plc


Job Title: Product Manager Open BankingFunction: Customer BankingLocation: Bristol, Edinburgh, London – Hybrid workingSalary: Competitive plus excellent benefits Closing Date: 7 November 24

At TSB we’re all here to give money confidence to our customers and communities. Wherever you work in TSB you can make a real difference to your career, our business, and the wider community.
How you’ll make a differenceThe Open Banking Product Manager is responsible for helping to define the evolving strategy for Open Banking and informing & influencing the organisation on the areas & opportunities where Open Banking can drive significant benefit to our customers and TSB. You will also be our key lead for Innovation and responsible for delivering our Innovation programme ‘TSB Labs’, in partnership with Fintech Scotland. The key stakeholders for the Open Banking Product Manager are across the organisation in CIO & Customer Banking but also externally with the regulator, TPPs and Fintech Innovators such as FinTech Scotland. You will make a difference in your role by helping to bring commercially driven Open Finance/FinTech opportunities to life for the organisation.
What you’ll bring
- Be a subject matter expert for Open Banking/Open Finance and Innovation across the industry.
- Strong communication and stakeholder management experience at all levels.
- Experience of launching a proposition from Business case through to design and implementation.
- Collaboration is a key part of the role, as you’ll be bringing a number of people on the journey across the subjects of Open Banking/Open Finance & FinTech Innovation.
- A commercially focussed and data led mindset to everything Open Banking/Open Finance and aware of the future regulatory roadmap and wider opportunities of Open Banking & Open Finance for TSB and our customers.
- Good stakeholder management with internal and external stakeholders to help drive engagement of the banks Open Banking/FinTech strategy and pathway for our customers in the years to come. This includes joining regulatory working groups representing TSB to understand developments in the market.What we offer in return
- Hybrid and flexible working arrangements to support a healthy work/life balance
- An attractive reward and benefits package through myTSB, giving you more of what matters to you.
- A diverse, energising, and collaborative working environment
- A career that’s enriching and full of opportunities. So if this sounds up your street, come join our team, we make things happen! We are TSB. Life Made More.

The post holder will be one of a team responsible for a variety of core activities within the Accounts Payable and Accounts Receivable functions.

Accounts Payable - the main duties will be processing purchase invoices using our finance packages in line with policy and assisting with query management and resolution of disputes. Along with managing the team mailbox, in a professional and timely manner. Assisting with the creation and maintenance of supplier accounts.

Account Receivable – the main duties will be to assist in the production of charges to customers, dunning letters and statements. Logging and resolving customer queries promptly, liaising with the requestor and keeping all parties updated. Assisting the monitoring of debts, ensuring payment with agreed terms.

They must be flexible and willing to cross train to cover the above functions.

This vacancy will be based at either University Bristol and Weston Foundation Hospital - Trust HQ and/or Weston General Hospital, with an element of remote working.
• Ensure that supplier transactions are appropriately matched to the official order, confirming supplier details, checking financial codes are valid and ensuring charges and VAT is dealt with correctly.
• For non-PO invoices, entering the correct location codes and descriptions before uploading to the ledger. Loading all non-purchase order invoices onto Invoice Approval for budget holder confirmation.
• Investigate and escalate any issues, communicating with all parties and ensuring prompt resolution of issues.
• Reconcile supplier accounts/statements, liaising with the suppliers or approvers.
• Monitor debts being settled by instalment payments, ensuring compliance with the agreed terms of payment.
• Printing and distribution of sales invoices, reminder letters and debtor statements.
• Plan and manage personal workload in order to meet key dates and performance targets.
• Assist in the management of busy mailboxes and answer telephone queries.
• Initiate the need for new supplier records/amendments to existing supplier records.
• Undertake the preparation of documentation and prompt scanning of supplier invoices and credit notes.
• Ensure scanned documents have been accurately recorded by the ‘Optical Character Recognition’ software, before accepting image and data transfer to the E-Financials Accounts Payable system. Include any additional information required.

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.

UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.


This advert closes on Tuesday 19 Nov 2024

Proud member of the Disability Confident employer scheme

The client is open to day rate or FTC and flexible with rate/salary. It's for a university moving from Unit 4 to Oracle Fusion.
Overview:
The university is seeking an experienced Oracle Fusion Lead to work closely with the CFO and Finance Director on a new Oracle Fusion implementation. The university is adopting a strategic approach to its implementation and requires a highly qualified leader with a strong finance background, preferably a qualified accountant and/or former Finance Director. The successful candidate will play a key role in shaping the implementation while executing the university's finance transformation and change programme.
Key Responsibilities:

• Collaborate closely with the CFO and Finance Director to guide the Oracle Fusion implementation.
• Shape and lead the finance transformation and change programme.
• Work with the Implementation Programme Director and a Systems Integrator (SI) team to ensure successful implementation.
• Provide senior-level finance operations and leadership expertise.
• Ensure alignment of the implementation with the university's strategic goals.

Key Requirements:

• Senior finance leadership experience, ideally as a Finance Director.
• Expertise in Oracle Fusion architecture and implementation.
• Ability to lead and shape finance change programmes.
• Strong collaboration skills to work with both internal leadership and external implementation teams.

This role offers a unique opportunity to contribute to a significant transformation within the university, leveraging your expertise in finance and Oracle Fusion to drive impactful change. If you are a highly qualified finance leader with a passion for strategic implementation and transformation, we encourage you to apply.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Charles Maidment from the Hays Senior Finance team. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Finance and Admin OfficerStart date: ASAPHours / Working weeks: Full time (37 hours per week) / 39 working weeks (term time plus 1 week)
Pay Grade / Salary: Scale Point 9-12 plus Local Government Pension Scheme We are seeking applicants to work alongside friendly, professional and supportive colleagues who bring out the best in each other. This is an exciting opportunity to develop your career within a small and dynamic team, who have a proactive approach to professional development. The role may include: - finance administration, school administration and HR administration e.g. assisting the Principal, School Business Manager, staff and pupils as required, maintaining the pupil database) - office administration e.g. answering the telephone, welcoming parents and visitors, some financial administration e.g. purchasing resources. The successful applicant will have: Excellent IT skillsExcellent communication skills with a variety of peopleHave excellent admin skills, and be a self-starter Be able to work in an organised manner, with attention to detail. A good team worker, but able to work on their own initiativeHave experience in finance adminAbout Excalibur Academies Trust Excalibur Academies Trust has grown from two schools in Marlborough, Wiltshire, to 15 schools in four local authorities, stretching from Bristol to Reading along the M4 corridor, providing high quality education to almost 4000 children from age 2 to 18. From September, the Trust will be merging Gatehouse Green Learning Trust (GGLT), which comprises of 5 schools (2 x secondary and 3 x primary) in the Bristol area. The Trust believes in creating a welcoming and inclusive environment in which every member of our community can thrive and reach their full potential; this goes hand in hand with our mission to help every child achieve more, regardless of the challenges they may face. About May Park Primary School May Park Primary School is a diverse 3-form entry primary school in East Central Bristol. We have an onsite nursery and SEND Resource Base for pupils with ASC or SCLN. We are committed to and enjoy providing an inspiring and fully inclusive curriculum within a nurturing environment where every child is given the opportunity to reach their full potential and is prepared to reach the next stage in their education.Our core employee rewards and benefits include: • Competitive salary • Pension scheme for teachers and support staff • Relevant learning and development opportunities • Cycle to work scheme • Free parking in our staff car park • Extensive Trust Network • Wellbeing and Employee Assistance ProgramClosing date 18th November 2024; early applications are encouraged as we reserve the right to close the advert early for the right candidate.Safeguarding Statement:Excalibur Academies Trust is an equal opportunities employer. The Trust is proud to serve a diverse student and parent community. The aims of the Trust’s recruitment policy are to ensure that the best possible staff are recruited on the basis of their merits, abilities and suitability for the position; to ensure that all job applicants are considered equally and consistently; to ensure that no job applicant is treated unfairly on any grounds including race, colour, nationality, ethnic or national origin, religion or religious belief, sex or sexual orientation, marital or civil partner status, gender reassignment, disability or age; and to ensure that the School meets its commitment to safeguarding and promoting the welfare of children and young people by carrying out all necessary pre-employment checks.

Your new role
Hays is recruiting for a finance administrator for an organisation in South Bristol. This role would suit a candidate who is looking to start within the finance industry. This is a full-time, office-based role. Pay for the role is £12-13 per hour. This role will last around 4-6 weeks. Key responsibilities include:

• Undertake administrative duties, for example, filing, photocopying and posting
• Document distribution
• Check and query invoices accuracy
• Manage credit control inbox and cascade to managers where necessary

What you'll need to succeed

• Good organisational and communication skills
• Willingness to develop and learn
• Efficiency with Microsoft Office packages

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

INDHAF

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Hays are working with a long-standing, professional services client here in Central Bristol to recruit a Finance Business Partner on a permanent basis.

Your new role
Working as part of the core finance team, this is an out-and-out business partnering role, providing financial information and analysis to support various business functions in decision-making. Key aspects of the role include:

• Provide timely, relevant and robust analysis and data to support strategic decision-making, challenging ideas where needed.
• Lead on financial modelling for projects and manage commentary on progress made.
• Own budgeting and forecasting process in line with the group timetable.
• Manage the relationship and communication with key stakeholders throughout the budgeting process.
• Work with the wider finance function to ensure reporting is done on time and accurately.
• Present monthly results to relevant stakeholders.
• Manage an assistant business partner and support them in training and development.

What you'll need to succeed
We are looking for a qualified accountant, ideally with relevant post-qualification experience. Ideally, this will be from a professional services organisation, but other industry experience would be considered. Ideally, you will have had experience of managing junior members of staff and have the ability to build strong relationships across the business. In addition, it would be beneficial if you had strong modelling and excellent skills and exposure to Power BI would be an added bonus.


What you'll get in return
This is a large international business with an excellent reputation and good opportunities to progress across the business. The office is centrally located, easily commutable from Bristol and the surrounding areas, although there is no parking. There are good benefits and plenty of options for hybrid working.


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

JOB TITLE: Oracle Cloud Engineer - Finance Platform

SALARY: £68,202 - £83,358

LOCATION(S): Bristol

HOURS: [Full-time]

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week currently, or 40% of our time, at our Bristol Office.

About this Opportunity

This role sits within our Finance Platform Engineering team and will focus on work in our Planning & Reporting Lab. You would play a key part in the delivery of the new Oracle Cloud Enterprise Performance Management capability incorporating technology and functional change. As an Oracle Cloud Engineer, you will also help to maximise the product functionality whilst providing engineering support for the integration with other software components across a transformed Finance technology landscape. Our development and change lifecycle is focused on Oracle Cloud SaaS technologies and integration with other cloud and on-premise hosted technologies. This is a hands-on role, embedded in an exciting and ambitious Transformation programme.

About us…

Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too…

What you'll do…

• Help to build out permanent capability in the engineering team to support build of the EPM (EPBCS) components for the Planning team. The roles will replace existing contractors in the Planning Team, initially prioritised on the Cost & Investment management use case.

• Promote the adoption of modern engineering practices, specifically accelerating our technology estate change lifecycle, DevOps, Continuous Integration/Continuous Deployment, Cloud computing and Agile ways of working.

• Work in a cross-disciplinary feature team and act as an advocate for high quality engineering. You will be familiar with the Oracle EPM application, including the creation of workflows in BPM (Business Process Manager), orchestrating Fusion processes, as well as reporting and configurating migration through the RTL environments.

• Provide resolution to impediments and issues as well as continually developing yourself. You will also be a passionate advocate of engineering and a champion of engineering principles and practices.

What you'll need…

• Extensive Engineering experience in exploiting functionality in Oracle Cloud products and integration with other software.

• Solid understanding of Cloud hosting and awareness of integration/ connectivity

• Experience of full end-end Oracle EPM (EPBCS) implementation with development and scripting capabilities

• Good knowledge and development experience with Out-of-Box modules like financials, workforce and Strategic modules of Oracle cloud planning would be advantageous

• Experience of writing complex calculation scripts/business rules independently to model various business planning and forecasting requirements within the Oracle EPM Cloud

• Build integrations with discrete Oracle and non-oracle data sources and applications for upstream and downstream data ingestion and flow.

• Building Data Management setup and configuration for consumption and outflow of data to/from EPM

• Extensive SQL knowledge for ETL and migration of data

Oh, and if you have any prior experience working within a finance function or with Oracle OFSAA, Fusion systems that would be handy, but please apply if you don't!

About working for us…

Our focus is to ensure we are inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it is why we especially welcome applications from under-represented groups. We are disability confident. So, if you would like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes…

* A generous pension contribution of up to 15%

* An annual performance-related bonus

* Share schemes including free shares.

* Benefits you can adapt to your lifestyle, such as discounted shopping.

* 30 days' holiday, with bank holidays on top

* A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow, and thrive? Apply today and find out more.

Join our journey.

Proud member of the Disability Confident employer scheme

JOB TITLE: Customer Consultant - Cavendish Online
SALARY:£28,044 - £32,472
LOCATION: Bristol

HOURS: Full-time - 40 hours. (Monday -Thursday 9.45am-7pm and Friday 9.45am-6pm).

WORKING PATTERN: Our work style is Hybrid, which involves spending at least two days, or 40% of your working week, in our Bristol Harbourside office. This will be agreed by your Line Manager.

About this opportunity

Do you enjoy building relationships with customers and colleagues?

Supporting our Cavendish Online business, we're currently looking for enthusiastic and driven Customer Consultants. You'll engage our customers, briefly understand their needs and signpost or transfer to the right person/team to meet those needs. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them.

This is an exciting opportunity for motivated and adaptable people to really make a difference and ensure more customers get the protection they need.

About us

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

You'll have good interpersonal, organisational and communication skills, along with the ability to establish rapport quickly and make an excellent first impression.

You'll support new and existing customers with their financial & service needs via a range of channels where appropriate, and deliver an excellent customer experience.

You'll have strong attention to detail ensuring calls and information is accurately processed and that work follows relevant internal and external rules, procedures, scripts and regulatory requirements.

• Identify customer needs

• An easy and confident communicator

• A genuine desire to help our customers

• A desire to help the business meet its objectives by succeeding in your own KPI's.

• Proactive and organised, with an ability to manage your workload

• Positively influence others by demonstrating core values and behaviours.

• Be open and receptive to feedback and improvement suggestions

• Empower others by sharing your skills and knowledge.

About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 22 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch.

We'd love to hear from you.

Proud member of the Disability Confident employer scheme