Total 4 education training job vacancies in gurugram

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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

The Learning Solutions and development team will support the development of eLearning content for the HORIZON XE and IBS core products. The team will also have to develop Learn More content which is user assistance that is linked into each product for our clients.

We believe our clients are the most important aspect of our business. Our determination to be the best that FIS has to offer rings true with each team member through training, knowledge and desire to excel in the financial world.

What you will be doing:

• Knowledge of Instructional Design models and learning theories.
• Experience in course development tools such as Articulate 360 (Storyline and RISE), Camtasia, Audacity, etc.
• Visual design skills and ability to storyboard/script writing
• Ability to navigate Learning Management Systems
• Excellent verbal and written communication skills
• Understanding of LMS.

What you bring:

• 2- 6 years of experience as an Instructional Designer.
• Provide instructional design, development, maintenance and technical production of task/job based client training on FIS products/solutions using state of the art tools, technologies and methodologies.
• Create standard and custom training programs in multiple modalities including traditional instructor-led courses, virtual (webinar) courses (synchronous and asynchronous distance learning, self-paced course materials, multi-media eLearning courses and training kits that support client end user programs. Designing user interactions on web pages.
• Conducts and analyzes training needs assessments following conventional instructional design methodologies.
• Designs and develops criterion-based training assessments.
• Understanding of LMS system.

What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
•  A competitive salary and benefits
•  A variety of career development tools, resources and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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• What You Will Be Doing  

• Conducts and analyzes training needs assessments following conventional instructional design methodologies.
• Interviews business owners, business analysts, system developers and other functional and technical personnel as part of the needs assessment.
• Develops a solid understanding of FIS products to complete task analysis and determine training requirements.
• Determines and documents appropriate instructional strategy and project scope based on a completed needs assessment.
• Reviews and accurately interprets technical documentation including use case scenarios, functional specifications, system specifications and technical specifications as they pertain to course development.
• Designs effective instructional materials, interactions, simulations and assessments to support the required instructional strategy.
• Interacts with product managers, subject-matter experts, application development teams, business analysts, management and others as needed to determine scope of a project and to ensure accuracy and timely delivery of training programs.
• Uses state of the art tools and technologies for development, maintenance, production and distribution of multi-media training materials / web-based training content.
• Follows best practices in technical development to ensure a consistent development process.
• Follows best practices in project management to develop and track project schedules using a consistent project management methodology.
• Creates technical specifications for projects using approved templates and processes.
• Writes, executes and analyzes usability studies and test plans related to course materials, E-learning strategies and learning management systems/client training portals.
• Designs and develops criterion-based training assessments.
• Assesses feedback from learners to evaluate and improve effectiveness of training.
• Responsible for management, coordination and troubleshooting of all aspects of client learning management systems/client training portals and training related websites, i.e., intranet, extranet, including communication with internal and external users.
• Markets training courses and services to clients.
• Other related duties assigned as needed.
EDUCATION REQUIREMENTS
Bachelor’s degree in instructional design, technical writing or web design and development or the equivalent combination of education, training, or work experience.

• What you Bring

• Thorough knowledge of instructional design principles and methodology
• Understanding of adult education concepts
• Basic understanding of banking and financial services industries (Preferred Canadian Process)
• Knowledge of information design and mapping concepts
• Research and analysis skills; analytical, problem solving skills
• Technical aptitude
• Web design and development skills
• Skill in preparation of course material for all training modalities (written manuals, online content, etc.)
• Skill in designing and developing simulation-based/web-based training including storyboarding, scripting, editing, articulate 360, Camtasia
• Skill in developing training assessments that effectively measure learner comprehension
• Skill in production and quality control using approved templates, processes and corporate standards
• Project management skills including scope definition, risk assessment, estimating and reporting; ability to prioritize and complete tasks; strong time management skills
• Written and verbal communication skills including editing course content for correct punctuation, syntax and grammar
• Creativity and an aptitude for graphic and visual design appropriate to the business environment and training audience
• Proficient with authoring, design and development tools and technology, as well as programming languages and applications related to training development
• Ability to objectively evaluate course content /feedback and to make improvements based on results
• Ability to establish and maintain effective, professional working relationships with employees and clients including negotiation skills
• Team skills including the ability to establish and maintain effective working relationships with all levels within the organization, internally and externally
• Flexibility, versatility, dependability

About the Team

Our team of associates are great to work with, and we have an awesome team of management professionals who are there to help guide you to success. We believe our clients are the most important aspect of our business. Our determination to be the best that FIS has to offer rings true with each team member through training, knowledge and a desire to excel in the financial world.

Added bonus if you have:

• 1-year of customer service experience

• 1-year experience working in a high-volume call center

• Excellent customer service skills that build high levels of customer satisfaction 

What we offer you

•A competitive salary with attractive benefits including private medical and dental coverage insurance

•A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

•A modern work environment and a dedicated and motivated team

•A broad range of professional education and personal development opportunities

•A work environment built on collaboration and respect

FIS JOB LEVEL DESCRIPTION
Developing level professional role. Moderate skills with high level of proficiency. Understands and uses course development tools and technologies at an Developing level . Works under general supervision with increased latitude for independent judgment. May consult with senior peers on certain projects. Works on multiple concurrent projects, of medium complexity, and in multiple product areas (3 – 5). Assists on custom training development projects. Keeps informed of product development activities to identify and implement revisions, corrections, and changes in existing course content. Responsible for reviewing, analyzing, and applying client feedback to course content with direction. Provides project status reports to management or senior peers. Is an active team member, contributes to complex projects to gain experience, shares ideas and suggests process improvements appropriate to the level of experience.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Egon Zehnder​

Egon Zehnder (www.egonzehnder.com) is trusted partner to many of the world’s most respected organizations and is a leading leadership advisory firm, with more than 560+ consultants and 63 offices in 36 countries spanning Europe, the Americas, Asia Pacific, the Middle East and Africa. Our clients range from the largest corporations to emerging growth companies, government and regulatory bodies, and major educational and cultural institutions. We bring together vast industry expertise and diverse insight to form the world's preeminent leadership advisory firm.​

The firm is a private partnership which allows us to operate independent of any outside interests. As a result of this unique culture, Egon Zehnder has the highest professional staff retention rate for a global firm in our profession. We work with both disruptors and the disrupted client base across all industries.​

Knowledge Centre India (KCI)​

Knowledge Center India (KCI), is the central engine that drives the operational value for the firm. Established in 2004, KCI has evolved over the years from purely operational efficiencies into more value-added service offerings, becoming a true business partner. There are various teams based at KCI that work with Global Offices, Practice Groups and the Management across all aspects of the firm's business life cycle. With a headcount of more than 500, the center has 5 core teams working including Experts, Research Operations, Visual Solutions, Projects/CV Capture and Digital IT, working round the clock on many mission critical elements.​

Your Journey at Egon Zehnder Starts Here

At EZ, you have the opportunity to deliver digital transformation initiatives across the globe for the organization. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value.

Who we are!

We are part of Digital-IT team established 16 years ago in Gurgaon, India to provide technology support and rollout digital initiatives to 60 plus global offices. Digital IT has six key pillars – Collaboration Technology; Functional Technology; Digital Technology; Security & Architecture; Infrastructure & Services, Digital Success to support business and to take lead on digital transformation initiatives with the total strength of 150+ team members across the globe.

Egon Zehnder’s Digital Succes team is looking for a Training Coordinator to support planning, scheduling, organizing, and coordinating live and virtual training. This person will be responsible for communicating with local offices, participants, and trainers. They will also be responsible for designing and implementing more seamless, automated ways to sign-up for training. They may also participate in live sessions, supporting the logistics of break-out rooms, polls and other live activities. 

Egon Zehnder uses Workday, SharePoint and Bookings to manage digital learning. The person will be responsible for improving how we use these tools to create a seamless experience for our trainers and trainees. Additional responsibilities will include but are not limited to collaboration with various work groups for continuous improvement of system functionality, troubleshooting solutions for end-users, ensuring software standards and project deliverables are met.  

In this role, the person should combine a strong attention to detail with an ability to multi-task and work under pressure. Additionally, s/he should also be a reliable problem-solver and with strong project management skills.  

Main Duties and Responsibilities 

• Managing the logistics of new-joiner on-boarding and other digital training programs globally, in support of the Digital Success team. 

• Coordinate trainers’ calendars and prepare calendars for attendees in the different time zones. 

• Maintain training records (e.g. trainee lists, schedules, attendance sheets). 

• Check activities and quizzes for participants. 

• Prepare and disseminate material (e.g. instructional notes, feedback forms). 

• Act as a point-of-contact for trainers and participants. 

• Submit reports on training activities and results. 

• Recommend improvements or new programs. 

• Ensure employees and vendors follow established curricula. 

• Actively participate in efforts to improve how we plan, schedule and run training programs globally. 

Attributes 

• Customer Focus - Excellent problem-solving skills and a desire to exceed customer expectations. 

• Strong attention to detail, accountability, and ownership. 

• Communications - Excellent verbal, written and visual communications skills. Persuasive, consensus builder. 

• Proficiency - Able to plan and measure results, create and analyze data, excellent computer skills, excellent project management skills. 

• Quick learning aptitude and understanding of complex concepts. 

• Ability to manage multiple deadlines and projects simultaneously. 

• Employee Development - Competent in assessing employee skills coaches, delegates, and supports employee development. Provides constructive feedback. 

• Leadership - Energetic, innovative self-starter, committed to continuous improvement and creative problem-solving. 

• Professional Integrity - Exhibits and values commitment, leadership, accountability, diversity, honesty, fiscal responsibility, and the ability to maximize resources. 

• Ability to work successfully cross-functionally or in a matrixed organization. 

• Ability to work with limited supervision. 

• Understanding of Change Management concepts. 

Education and experience 

• 3+ years of proven experience as a Training Administrator, HR Assistant or similar role  

• Proven experience in collaborating with various stakeholders and work across multiple cultures  

• Comfortable with ambiguity  

• Self-starter, willing to take the initiative and highly reliable  
• Ability to learn and use new digital tools is critical; knowledge of SharePoint, Microsoft Bookings and Workday are valuable plusses. 
• Bachelor's Degree required 
• Master’s Degree is preferred 

Benefits which make us unique

At EZ, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Egon Zehnder can mean for you!

Benefits Highlights:

5 Days working in a Fast-paced work environment

Work directly with the senior management team

Reward and Recognition

Employee friendly policies

Personal development and training

Health Benefits, Accident Insurance

Potential Growth for you!

We will nurture your talent in an inclusive culture that values diversity. You will be doing regular catchups with your Manager who will act as your career coach and guide you in your career goals and aspirations.

EZ commitment to Diversity & Inclusion

Egon Zehnder aims for a diverse workplace and strive to continuously lead with our firm values. We respect personal values of every individual irrespective of race, national or social origin, gender, religion, political or other opinion, disability, age and sexual orientation as warranted by basic rights enshrined in the UN Declaration of Human Rights. We believe diversity of our firm is central to the success and enables us to deliver better solutions for our clients. We are committed to creating an inclusive environment and supportive work environment, where everyone feels comfortable to be themselves and treated with dignity and respect and there is no unlawful discrimination related to employment, recruitment, training, promotion, or remuneration.

Egon Zehnder is an Equal Opportunity Employer

Egon Zehnder provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, disability, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

The Sales Executive (Flight Training Advisor) is responsible for developing sales strategies and achieving revenue targets across various service and product channels in accordance with Skyborne’s budget and 5 year plan; including but not limited to enrolments across the IndiGo Cade, Self-Sponsored CPL programme and Skyworx Distance Learning CPL Theory programme. Management of inbound sales enquiries; written, telephone, face-to-face and those generated through social media platforms. Informative, professional communication skills, delivering against agreed KPI targets. Nurturing trusted relationships with potential trainees and their sponsors accordingly.

Management of the pipeline and enrolment process, including contractual requirements. Working closely with Recruitment and Marketing senior management personnel to ensure a dynamic sales strategy and efficient selection and course enrolment process.

• Recognising and developing key channels to market to achieve sales objectives.
• Responding to all inbound enquiries, across all B2C campaigns, with a strong focus on delivering exceptional customer service.
• Primary point of contact for all trainees through the enrolment process.
• Responsible for relevant contract issuance across all programmes.
• Collation of required enrolment paperwork to meet regulatory requirements.
• Ensure first stage payments are received, requiring close liaison with Finance personnel.
• Working closely with the company’s recruitment and marketing team, ensuring commercial objectives are achieved.
• Ensuring that sales related key performance objectives are implemented and achieved through monthly KPI reporting.
• Providing market feedback to assist with the development of individual products and programmes.