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Perks & Benefits
Established in 1995, EMA Global is a medical assistance company operated by industry veterans and top health professionals. We provide medical evacuation and repatriation, and pride ourselves on our world-class bedside to bedside transportation services. EMA Global is fully accredited by EURAMI, a top independent European organisation that assesses operating standards of medical service providers that utilise rotary wing jets for transporting patients in need of medical assistance. When it comes to medical personnel, every member of our staff is handpicked with a focus on excellent track records , experience and professionalism. To keep them up-to-date, we perform rigorous recurrent training and frequent familiarisation assessments. Through our industry partners and our own network of alliances, EMA Global is equipped to provide worldwide medical assistance to our clients 24/7. Working with fully accredited industry partners across the globe, we are able to reach you wherever you are, to assist you with whatever medical needs you may have.
Job Description
Handling Enquiries & Feedback
Web Support and Mobile Apps Support
Account Opening and Client Online Registration
Ad-Hoc Request
Job Requirements
Perks & Benefits:
Originally a stock broking company as a member of the Kuala Lumpur Stock Exchange (KLSE) in 1979 under the name of Lim and Hszieh Sendirian, the company turned private on 15 March 1985, becoming Apex Securities Sdn Bhd. On 2 May 1991, Apex Securities was acquired by AEHB as part of its restructuring process and KLSE listing.
Due to the Economic Boom is Asia that occurred between the 1980s to mid-1990s, Malaysia became known as a “Tiger Economy,” causing an influx of global equity investments. It was during this period that JP Morgan Hong Kong (formally known as Jarding Fleming Hong Kong) acquired a 30% share, changing Apex Securities Sdn Bhd to JF Apex Securities Sdn Bhd on 5 March 1996. On 12 August 1997, after a successful KLSE listing, JF Apex Securities was eventually renamed JFAS. However, on 13 December 2007, JP Morgan Hong Kong ceased its shareholding rights, thereby returning full ownership to AEHB.
In October 2000, JFAS successfully obtained the licensing rights of Halim Securities, expanding business operations and the transfer of 27 remisiers, thus the commencement of its Petaling Jaya (PJ) Branch.
On 1 September 2022, JFAS is renamed as Apex Securities Berhad and is headquartered in Kajang, with branches in Petaling Jaya, Puchong, Penang, and Johor Bahru.
Apex Securities is licensed by the Securities Commission Malaysia to deal in securities, clearings, derivatives, and the provision of investment advice. At JFAS, we provide a comprehensive suite of stockbroking related services for all your business needs, including but not limited to:
Share trading of Bursa, the LEAP Market, Foreign Markets, and Derivatives/Futures
Share Margin Financing and IPO Financing
Nominee and Custodian Share Services
Underwriting and Placement of Securities
Why join us?
Remuneration package commensurate with experience and talent
Good career growth prospects
Dynamic and positive working environment
Job Brief
Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.
Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.
Job Responsibilities:
Requirements:
Perks & Benefits
DataFM Sdn Bhd has been involved in the design, development and marketing of onboard computers and fleet management systems since 1994. The focus of the group has been centred on the provision of total Vehicle Management Solutions including OBC and Fleet Consultancy services. We are continuously committed in Research and Development to enhance our product features as well as to stay in touch with the rapidly evolving technology. Our vision DataFM aims to provide customer innovative and specialized Vehicle Management Solutions and Consultancy using the latest technologies and strive to provide excellent service with the mind of achieving a satisfied customer. Our mission We aim to be recognized as market leaders in the provision of Vehicle Management Solutions. We practise a vibrant & energetic office culture. We provide opportunities for career advancement within the company. Good performance is always rewarded accordingly. In line with our expansion, we invite self-driven,, motivated and dedicated individuals to join us.
Headquartered in Kuala Lumpur, Malaysia, AAA Greencell International Group is the pioneer in advocating Cell Medicine to the public and it has done so for the past 10 years. Under the founder, Prof Carl Zhang’s leadership, the company offers sophisticated products to improve cellular health and wellness, which includes Health & Wellness devices, Food Supplements, Skin Care and Home Care products. In 10 years, we have reached more than 10 countries and currently have office set up in countries like Singapore, Indonesia and Thailand to better serve our distributors and customers.
Currently, our growing company is seeking to hire a Customer Service Executive who will be responsible for the following:
Responsibilities:
• Collaborate with Operation Director and HR Manager in setting and driving organizational vision, operations strategy, and hiring levels
• Resolve customer complaints brought to your attention
• Create policies, procedures and oversee the customer service processes
• Conducting surveys and writing reports based on customer feedback on products and services
• Ensure compliance are met along with the business regulations, and take appropriate action when necessary
• Analyze internal operations and identify areas for process enhancement
• Answering client correspondences through email, social media and via telecommunication
• Relaying extensive product information to customers
• Managing orders, stocks and ensuring their prompt delivery
• Rerouting customer request or calls to the relevant PIC or departments when advanced solutions are needed
• Create filing system for customer records, including contact information, purchases and billings.
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders
Requirements:
• One or more years of experience in executive leadership roles
• Excellent leadership skills, with steadfast resolve and personal integrity • Knowledge of CRM systems would be an advantage
• Good interpersonal, written and oral communication skills
• Able to lead the team to promote excellent customer service
• Ability to diagnose problems quickly and foresee potential issues
• Creating policies and procedures on customer service process
• Possess excellent product knowledge to enhance customer support
• Conduct quality assurance surveys with customers and provide feedback
• International business experience
AAA International Group was first established in Los Angeles, California during the 1990’s. AAA International Group started of a high-tech enterprise specializing in research, product development and production of biological washing and cell beauty. Since the incorporation, the group has then expanded to cover a comprehensive chain throughout the industry, ranging from manufacturing, research and development, marketing, and after-sales service. AAA International Group first make its appearance in Los Angeles, California as a manufacturing factory with a professional biotechnology research and development laboratory. From then, the Group has then grown further and has now encompassed the whole Cell Health and Beauty industry. Moving forward, the Group has set its sights on strengthening its international reach by establishing branch factories in Malaysia, Thailand, Indonesia, India and Europe. AAA International Group has also set its sights to establish its own marketing offices in more than 50 different countries across the world. With our ambitious expansion plan, we strongly encourage our people to move between roles and provide global exposures. AAA strive to make a positive impact on people and the economy. We work smart, play hard and never give up. Looking forward to welcome like-minded individual who share our values & sentiment to join us!
Job Brief
Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.
Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.
Job Responsibilities:
Requirements:
Perks & Benefits
DataFM Sdn Bhd has been involved in the design, development and marketing of onboard computers and fleet management systems since 1994. The focus of the group has been centred on the provision of total Vehicle Management Solutions including OBC and Fleet Consultancy services. We are continuously committed in Research and Development to enhance our product features as well as to stay in touch with the rapidly evolving technology. Our vision DataFM aims to provide customer innovative and specialized Vehicle Management Solutions and Consultancy using the latest technologies and strive to provide excellent service with the mind of achieving a satisfied customer. Our mission We aim to be recognized as market leaders in the provision of Vehicle Management Solutions. We practise a vibrant & energetic office culture. We provide opportunities for career advancement within the company. Good performance is always rewarded accordingly. In line with our expansion, we invite self-driven,, motivated and dedicated individuals to join us.
Service Customer:
· Interact with customers in a professional and courteous manner to understand their requirements.
· Address customer inquiries and concerns promptly and effectively.
· Ensure customer satisfaction by providing high-quality service and support.
Analyze Customer Profile:
· Conduct thorough analysis of customer profiles, including their needs, objectives, and challenges.
· Utilize various tools and methodologies to gather relevant data and insights.
· Identify key areas for improvement or opportunities for optimization.
Provide Solutions and Advice:
· Develop customized solutions and recommendations based on the analysis of customer profiles.
· Communicate findings and proposed strategies clearly and persuasively to customers.
· Collaborate with internal teams to implement solutions and support customers throughout the process.
Maintain Documentation:
· Document all interactions, analysis, and recommendations accurately and comprehensively.
· Keep records of customer profiles, preferences, and historical data for future reference.
· Ensure confidentiality and security of customer information at all times.
Perks & Benefits
Supplemental pay types:
More than 25 years of experience in helping corporate and government organizations achieve their vision and objectives through effective planning, managing and developing their most important asset - People Setting the direction, vision and strategic goals are only a few beginning steps for any organisation to become successful. Achieving Corporate Vision and Goals - one of the many challenges for today's organisation... Studies on Excellent Organisations, locally and globally, have confirmed that, in order to achieve a superior level of performance and be sustainable in the long term, organisations must really manage, plan, source, develop and retain their most important asset which is Human Capital. Leading companies depend on our consultants to help them improve the return on their most important asset, their people.
Headquartered in Kuala Lumpur, Malaysia, AAA Greencell International Group is the pioneer in advocating Cell Medicine to the public and it has done so for the past 10 years. Under the founder, Prof Carl Zhang’s leadership, the company offers sophisticated products to improve cellular health and wellness, which includes Health & Wellness devices, Food Supplements, Skin Care and Home Care products. In 10 years, we have reached more than 10 countries and currently have office set up in countries like Singapore, Indonesia and Thailand to better serve our distributors and customers.
Currently, our growing company is seeking to hire a Customer Service Executive who will be responsible for the following:
Responsibilities:
• Collaborate with Operation Director and HR Manager in setting and driving organizational vision, operations strategy, and hiring levels
• Resolve customer complaints brought to your attention
• Create policies, procedures and oversee the customer service processes
• Conducting surveys and writing reports based on customer feedback on products and services
• Ensure compliance are met along with the business regulations, and take appropriate action when necessary
• Analyze internal operations and identify areas for process enhancement
• Answering client correspondences through email, social media and via telecommunication
• Relaying extensive product information to customers
• Managing orders, stocks and ensuring their prompt delivery
• Rerouting customer request or calls to the relevant PIC or departments when advanced solutions are needed
• Create filing system for customer records, including contact information, purchases and billings.
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders
Requirements:
• One or more years of experience in executive leadership roles
• Excellent leadership skills, with steadfast resolve and personal integrity • Knowledge of CRM systems would be an advantage
• Good interpersonal, written and oral communication skills
• Able to lead the team to promote excellent customer service
• Ability to diagnose problems quickly and foresee potential issues
• Creating policies and procedures on customer service process
• Possess excellent product knowledge to enhance customer support
• Conduct quality assurance surveys with customers and provide feedback
• International business experience
AAA International Group was first established in Los Angeles, California during the 1990’s. AAA International Group started of a high-tech enterprise specializing in research, product development and production of biological washing and cell beauty. Since the incorporation, the group has then expanded to cover a comprehensive chain throughout the industry, ranging from manufacturing, research and development, marketing, and after-sales service. AAA International Group first make its appearance in Los Angeles, California as a manufacturing factory with a professional biotechnology research and development laboratory. From then, the Group has then grown further and has now encompassed the whole Cell Health and Beauty industry. Moving forward, the Group has set its sights on strengthening its international reach by establishing branch factories in Malaysia, Thailand, Indonesia, India and Europe. AAA International Group has also set its sights to establish its own marketing offices in more than 50 different countries across the world. With our ambitious expansion plan, we strongly encourage our people to move between roles and provide global exposures. AAA strive to make a positive impact on people and the economy. We work smart, play hard and never give up. Looking forward to welcome like-minded individual who share our values & sentiment to join us!
Service Customer:
· Interact with customers in a professional and courteous manner to understand their requirements.
· Address customer inquiries and concerns promptly and effectively.
· Ensure customer satisfaction by providing high-quality service and support.
Analyze Customer Profile:
· Conduct thorough analysis of customer profiles, including their needs, objectives, and challenges.
· Utilize various tools and methodologies to gather relevant data and insights.
· Identify key areas for improvement or opportunities for optimization.
Provide Solutions and Advice:
· Develop customized solutions and recommendations based on the analysis of customer profiles.
· Communicate findings and proposed strategies clearly and persuasively to customers.
· Collaborate with internal teams to implement solutions and support customers throughout the process.
Maintain Documentation:
· Document all interactions, analysis, and recommendations accurately and comprehensively.
· Keep records of customer profiles, preferences, and historical data for future reference.
· Ensure confidentiality and security of customer information at all times.
Perks & Benefits
Supplemental pay types:
More than 25 years of experience in helping corporate and government organizations achieve their vision and objectives through effective planning, managing and developing their most important asset - People Setting the direction, vision and strategic goals are only a few beginning steps for any organisation to become successful. Achieving Corporate Vision and Goals - one of the many challenges for today's organisation... Studies on Excellent Organisations, locally and globally, have confirmed that, in order to achieve a superior level of performance and be sustainable in the long term, organisations must really manage, plan, source, develop and retain their most important asset which is Human Capital. Leading companies depend on our consultants to help them improve the return on their most important asset, their people.
津貼和福利
Established in 1995, EMA Global is a medical assistance company operated by industry veterans and top health professionals. We provide medical evacuation and repatriation, and pride ourselves on our world-class bedside to bedside transportation services. EMA Global is fully accredited by EURAMI, a top independent European organisation that assesses operating standards of medical service providers that utilise rotary wing jets for transporting patients in need of medical assistance. When it comes to medical personnel, every member of our staff is handpicked with a focus on excellent track records , experience and professionalism. To keep them up-to-date, we perform rigorous recurrent training and frequent familiarisation assessments. Through our industry partners and our own network of alliances, EMA Global is equipped to provide worldwide medical assistance to our clients 24/7. Working with fully accredited industry partners across the globe, we are able to reach you wherever you are, to assist you with whatever medical needs you may have.
Job Brief
Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.
Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.
Job Responsibilities:
Requirements:
Perks & Benefits
DataFM Sdn Bhd has been involved in the design, development and marketing of onboard computers and fleet management systems since 1994. The focus of the group has been centred on the provision of total Vehicle Management Solutions including OBC and Fleet Consultancy services. We are continuously committed in Research and Development to enhance our product features as well as to stay in touch with the rapidly evolving technology. Our vision DataFM aims to provide customer innovative and specialized Vehicle Management Solutions and Consultancy using the latest technologies and strive to provide excellent service with the mind of achieving a satisfied customer. Our mission We aim to be recognized as market leaders in the provision of Vehicle Management Solutions. We practise a vibrant & energetic office culture. We provide opportunities for career advancement within the company. Good performance is always rewarded accordingly. In line with our expansion, we invite self-driven,, motivated and dedicated individuals to join us.
職位描述
處理查詢及回饋
網路支援和行動應用程式支援
開戶及客戶線上註冊
臨時請求
工作要求
津貼和福利:
Originally a stock broking company as a member of the Kuala Lumpur Stock Exchange (KLSE) in 1979 under the name of Lim and Hszieh Sendirian, the company turned private on 15 March 1985, becoming Apex Securities Sdn Bhd. On 2 May 1991, Apex Securities was acquired by AEHB as part of its restructuring process and KLSE listing.
Due to the Economic Boom is Asia that occurred between the 1980s to mid-1990s, Malaysia became known as a “Tiger Economy,” causing an influx of global equity investments. It was during this period that JP Morgan Hong Kong (formally known as Jarding Fleming Hong Kong) acquired a 30% share, changing Apex Securities Sdn Bhd to JF Apex Securities Sdn Bhd on 5 March 1996. On 12 August 1997, after a successful KLSE listing, JF Apex Securities was eventually renamed JFAS. However, on 13 December 2007, JP Morgan Hong Kong ceased its shareholding rights, thereby returning full ownership to AEHB.
In October 2000, JFAS successfully obtained the licensing rights of Halim Securities, expanding business operations and the transfer of 27 remisiers, thus the commencement of its Petaling Jaya (PJ) Branch.
On 1 September 2022, JFAS is renamed as Apex Securities Berhad and is headquartered in Kajang, with branches in Petaling Jaya, Puchong, Penang, and Johor Bahru.
Apex Securities is licensed by the Securities Commission Malaysia to deal in securities, clearings, derivatives, and the provision of investment advice. At JFAS, we provide a comprehensive suite of stockbroking related services for all your business needs, including but not limited to:
Share trading of Bursa, the LEAP Market, Foreign Markets, and Derivatives/Futures
Share Margin Financing and IPO Financing
Nominee and Custodian Share Services
Underwriting and Placement of Securities
Why join us?
Remuneration package commensurate with experience and talent
Good career growth prospects
Dynamic and positive working environment
Service Customer:
· Interact with customers in a professional and courteous manner to understand their requirements.
· Address customer inquiries and concerns promptly and effectively.
· Ensure customer satisfaction by providing high-quality service and support.
Analyze Customer Profile:
· Conduct thorough analysis of customer profiles, including their needs, objectives, and challenges.
· Utilize various tools and methodologies to gather relevant data and insights.
· Identify key areas for improvement or opportunities for optimization.
Provide Solutions and Advice:
· Develop customized solutions and recommendations based on the analysis of customer profiles.
· Communicate findings and proposed strategies clearly and persuasively to customers.
· Collaborate with internal teams to implement solutions and support customers throughout the process.
Maintain Documentation:
· Document all interactions, analysis, and recommendations accurately and comprehensively.
· Keep records of customer profiles, preferences, and historical data for future reference.
· Ensure confidentiality and security of customer information at all times.
Perks & Benefits
Supplemental pay types:
More than 25 years of experience in helping corporate and government organizations achieve their vision and objectives through effective planning, managing and developing their most important asset - People Setting the direction, vision and strategic goals are only a few beginning steps for any organisation to become successful. Achieving Corporate Vision and Goals - one of the many challenges for today's organisation... Studies on Excellent Organisations, locally and globally, have confirmed that, in order to achieve a superior level of performance and be sustainable in the long term, organisations must really manage, plan, source, develop and retain their most important asset which is Human Capital. Leading companies depend on our consultants to help them improve the return on their most important asset, their people.
Job Descriptions
Requirements:
Perks & Benefits
Powerwell is a global specialist in power distribution management. We offer comprehensive product and service solutions from the product development level to the complexity of power distribution design.
Driven by long track record of innovation success and experience accumulated during the past 30 over years, Powerwell stands tall as a renowned manufacturer of quality Low Voltage (LV) switchboards, such as Main Switchboard, Auto Main Failure Switchboard, Auto Synchronize Switchboard, Withdrawable Motor Control Center and Air Conditioning Control Board and other related products.
Furthermore, Powerwell also positions as a leading power distribution solutions provider with outstanding supports from our business and technology collaboration with our partners internationally.
Today, Powerwell possesses a strong presence in 13 nations worldwide and projecting advance innovated developments as time progress.
At Powerwell, we believe in ‘Empowering Possibilities’ – the potential action and realization to create marvels that benefits our everyday life.
Responsibilities:
Requirements:
Perks & Benefits
Established in 1984, Vic Tron A-Cond has over 40 years of experience and expertise in service, troubleshoot & repair, planned preventive maintenance, supply and installation of air conditioning. Victron is 1 of 4 Professional Retail Shops (PROSHOP) in Klang Valley for Daikin Malaysia.
Overview:
We are currently seeking an experienced Service Engineer/Technician to join our team. As a Service Engineer/Technician, you will be responsible for providing technical support and service to our customers. This includes preparing service and technical reports in writing, lodging technical breakdown reports to the Technical Support portal, and attending to premises for Endoscopy, including installation, breakdown/troubleshooting, and service at the customer's site.
Key Responsibilities:
Requirements:
Perks & Benefits
FUJIFILM Malaysia, a wholly-owned subsidiary of FUJIFILM Asia Pacific Pte. Ltd., Singapore is well established with wide ranging products such as photo and electronic imaging, data storage media, graphic arts, medical, information systems and life science products for 30 years in Malaysia.
The Malaysian marketing and sales operations incorporate a service center, warehousing, technical back-up services with branches in key markets nationwide. Fujifilm’s main objective is to enhance customer relationships and serve all needs of Malaysian market to deliver higher customer satisfaction. Fujifilm is a forward looking organization with a broad range of business activities that aims to exploit innovations in advanced technologies to maintain its leading position at the forefront of the imaging and information solution industries.
Today, there are over 600 Fuji Image Plaza (FIP) and Fuji Digital Imaging (FDI) Station outlets, which serve as FUJIFILM Malaysia's distributors throughout the whole Malaysia.