Total 5 Full-time job vacancies in telok gong

Job Responsibilities:

1. Customer Order Management:
   • Receive, verify, and process customer orders accurately and promptly.
   • Coordinate with the production team to ensure orders are fulfilled according to specifications and deadlines.
   • Maintain clear and professional communication with customers regarding order status, delivery schedules, and any changes.
2. Logistics Coordination:
   • Plan and coordinate shipment schedules with logistics partners and carriers.
   • Prepare and manage necessary shipping documents such as invoices, packing lists, and customs forms (if applicable).
   • Track and monitor deliveries to ensure timely and accurate shipment.
3. Inventory Management:
   • Monitor stock levels and coordinate with warehouse staff to ensure inventory availability for customer orders.
   • Record and update inventory movements related to customer orders and logistics.
4. Record Keeping:
   • Maintain detailed and organized records of all orders, invoices, and shipping documents.
   • Generate periodic reports on order status, shipment performance, and inventory levels for management review.
5. Customer Service:
   • Handle customer inquiries and complaints related to orders, shipments, and returns in a timely manner.
   • Provide excellent support to ensure a positive customer experience.
6. Cross-department Coordination:
   • Liaise with sales, production, and warehouse teams to align logistics and customer order processing.
   • Ensure effective communication and collaboration between departments to meet customer expectations.

Required Skills and Qualifications:

• Proven experience in logistics or order processing roles is preferred.
• Strong organizational skills with the ability to multitask and prioritize.
• Excellent communication skills, both written and verbal.
• Proficiency in using office software (e.g., Microsoft Office) and logistics/order management systems.
• Attention to detail and problem-solving abilities.
• Familiarity with logistics documentation and processes is an advantage.

Perks & Benefits

• Free snacks / Happy hours
• Personal leave

工作職責：

1. 客戶訂單管理：
   • 準確、及時地接收、驗證和處理客戶訂單。
   • 與生產團隊協調，確保訂單按照規格和期限完成。
   • 就訂單狀態、交貨時間表和任何變更與客戶保持清晰、專業的溝通。
2. 物流協調：
   • 與物流合作夥伴和承運商規劃和協調裝運時間表。
   • 準備和管理必要的運輸文件，例如發票、裝箱單和海關表格（如果適用）。
   • 追蹤和監控交貨，以確保及時、準確的發貨。
3. 庫存管理：
   • 監控庫存水準並與倉庫工作人員協調，以確保客戶訂單的庫存可用性。
   • 記錄和更新與客戶訂單和物流相關的庫存變更。
4. 記錄保存：
   • 維護所有訂單、發票和運輸單據的詳細且有條理的記錄。
   • 產生有關訂單狀態、出貨績效和庫存水準的定期報告，以供管理審查。
5. 客戶服務：
   • 及時處理與訂單、出貨和退貨相關的客戶查詢和投訴。
   • 提供卓越的支持，確保積極的客戶體驗。
6. 跨部門協調：
   • 與銷售、生產和倉庫團隊聯絡，協調物流和客戶訂單處理。
   • 確保部門之間有效的溝通與協作，以滿足客戶的期望。

所需技能和資格：

• 在物流或訂單處理方面有豐富經驗者佳。
• 強大的組織能力，能夠處理多項任務並確定優先順序。
• 優秀的書面和口頭溝通能力。
• 熟練使用辦公室軟體（例如Microsoft Office）和物流/訂單管理系統。
• 注重細節和解決問題的能力。
• 熟悉物流文件和流程是優勢。

津貼和福利

• 免費小吃/歡樂時光
• 事假

職位描述：

• 總體綜合管理。
• 負責情勢管理、HRA 管理和策略規劃。
• 管理和監督人力資源、行政和 IT 部門。
• 有效實施全方位的HRA管理和人力資源週期所有要素的策略規劃，即人力規劃、招聘和選拔、員工和勞資關係、員工福利、培訓和發展、職業和績效管理、薪酬和獎勵以及退出管理跨所有部門。
• 根據公司的目標和法定要求，制定、制定和實施公司人力資源和管理政策和程序。
• 與使用者部門聯絡，根據工作範圍和動態審查工作說明、規格和分級。
• 處理員工紀律問題和其他人際關係事宜；根據需要實施並實施相關的調查/績效改進計劃。
• 與管理階層密切合作，確保策略性人力資源目標與業務計畫保持一致。
• 與地方政府和機構/機構聯絡，確保公司遵守法定立法和法規。
• 負責公司標準表格和文件等的控制，以符合ISO品質和職業安全管理要求。
• 為行政和管理辦公室管理和控制公司的單據交易（傳入和傳出）。
• 開發和維護強大的記錄和辦公室維護管理系統；管理安全和健康，營造有利的工作環境並確保遵守法律；管理和監督組織的行政職能和外包服務，包括 IT、安全服務、辦公室、設施以及所有辦公設備和財產的管理，並確保工作場所的安全和工作工具的提供。
• 負責公司保險工作。
• 負責許可事務（BOMBA、MIDA、MITI、海關部門等）。
• 管理層指定的任何其他臨時職責。

資格和經驗：

• 學士學位/文憑/商業研究專業學位/
• 行政/管理、人力資源管理、社會科學或同等學歷。
• 至少 5 至 8 年在製造環境中的人力資源管理、一般行政控制和間接採購方面的工作經驗。
• 所需語言： 英語、華語、馬來語
• 熟悉公司的一般保險和當局的許可規定以及
• 充分了解馬來西亞勞工合規指南和與就業問題相關的立法；熟悉 ISO 審核和文件控制；與工會委員會就集體協議和投資者關係實踐打交道的經驗是一個額外的優勢。
• 擁有高標準的誠信和道德實踐，能夠作為團隊成員和團隊領導者有效運作，並具有強大的管理和領導技能。
• 足智多謀、合作、高度投入、多才多藝、勤奮工作，並盡最大努力作為您個人職業發展的一部分。
• 以結果為導向，對人力資源管理有深入的了解，對趨勢和最新的法定政策具有敏感性。

額外好處：

• 醫療保險：團體 PA、團體住院和手術以及牙科護理。
• 員工健康計畫：季度健康活動、體育俱樂部和娛樂活動。
• 良好的職涯發展前景，並有在公司內晉升的機會。
• 公司贊助的培訓和認證。
• 基於績效的獎金和表現最佳人員的定期加薪。
• 具有吸引力的休假方案和替代PH的額外公共假期。

• In conjunction with the business strategy, identify, to deliver existing or new markets to grow the business. Ensure feasibility and successful delivery of products or services
• Assist to maintain consistent contact and provide Sales and Marketing for the stipulated Region.  
• Coordinate and support for tender preparation and submission. 
• Prepare report on Sales.
• Assist in marketing business within the stipulated Region. 
• Handle all incoming mail or issues that related with Sales/Marketing.
• Make regularly scheduled sales calls on all major customers within the region.
• Attend trade shows as required to benefit the business
• Assist the Sales/Marketing Manager to identify New Business Opportunities for development.
• Identify the New Trend of Services needed by the Client
• Analyze Market Segments
• Educate Sales Force to convey company objectives, and set up sales programs
• Develop effective presentations to create awareness for current market conditions, market trends and client’s needs.
• Ensure that all sales are conducted within clients and recognized industry health and safety regulations.
• Maintain close contact with SGS affiliates on transnational operations.
• Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS and is fully implemented in accordance to ISO 17020 & MIBAS policy, 17065 & ACB policy and ISO17025 & SAMM policy"(where applicable/required).
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

JOB SUMMARY 

Overall responsible for supporting and administrative tasks and activities pertaining to the Human Resources function such as employee benefits, employee training application on HR information systems (HRIS - i.e SFront), employee data and filing administration, recruitment activities, and all other HR admin-related functions.

KEY RESPONSIBILITIES

• Administer and maintain employee data in the HRIS system to ensure all employee reports generated from the HRIS system and other related processing are current and accurate.
• Organize and administer employees' personal files to ensure all important and necessary documentations are well kept and filed.
• Attend to employees' queries on the Employee Self Service (ESS) applications of the HRIS (i.e SFront) such as leave applications, personal particular updates, attendance systems, etc. Also to provide briefing and/or hiring training to employees as and when necessary. 
• Administer resignation records and data from various sources (i.e resignation letters, HRIS systems, emails, etc) to ensure employee resignations are well handled in accordance to the Company's guidelines and process.
• Coordinate and provide timely reports and relevant documentation (i.e name list and details, personal file, etc) on any abscondment cases to the IR unit to proceed with necessary legal actions.
• Process, prepare relevant documentation and obtain necessary approval for the Employee Awards, employee welfare such as condolence gift and other related employee awards and welfare claims.
• Prepare and generate monthly HR report (i.e Direct employee working hours, leave and attendance records, direct employee turnover, etc) as well as other related reports.