Total 181 job vacancies in Malaysian Police Training Centre, Federal Territory of Kuala Lumpur

職位描述

• 透過問候、歡迎、適當引導來接待訪客和客人。
• 如有需要，接聽電話並將其轉接到相應部門/員工。
• 執行行政和文書任務，例如文件準備、處理傳入和傳出的信件。
• 維護辦公室/食品儲藏室的用品/庫存並提前補充庫存。
• 就任何相關問題與供應商/供應商和建築管理人員聯絡。
• 保持辦公室清潔、整潔，並做好安全預防措施。
• 管理會議室的日程安排和整潔。
• 處理公司餐食如聯絡供應商、訂購、收貨等。
• 上級臨時指派的任務。

要求：

• 至少有文憑認證。
• 歡迎應屆畢業生。
• 熟練使用 MS Office（尤其是 Excel、Word 和 PowerPoint）。
• 善於觀察，對細節保持警覺。
• 精通英語、國語和馬來語，具備聽、說、讀、寫能力。
• 能用國語溝通的優先申請人，以便與國語客戶有效溝通。

職位資訊：

• 職缺地點為吉隆坡聯邦直轄區（Menara Perak）。
• 營業時間為週一至週五，上午 8 點至下午 5 點。
• 我們為成功的候選人提供有吸引力的福利待遇。

福利詳情：

健康保險- 所有確認的員工均享有公司的醫療和人壽福利。保險範圍是基於在公司的服務年資。

牙科保險- 所有已確認的員工均享有公司的團體牙科福利。保險範圍是基於在公司的服務年資。

公司餐- 公司將為所有員工提供每日免費早餐和午餐。

公司活動－公司將定期舉辦聚會和團隊建立活動，以表彰員工的團隊努力。

企業培訓－所有確認的員工將有機會參加企業培訓，以提高他們的技能並確保他們的專業發展。

健康檢查- 所有已在公司服務一段時間的已確認員工每年都會參加公司的健康檢查企業套餐，作為預防性健康措施。

視力福利- 所有已為公司服務一段時間的確認員工均享受公司視力福利 - 處方眼鏡套餐。

文化與價值觀：

公司的員工價值主張

我們創造一個促進團隊合作和協作的環境，以增強客戶體驗，為他們提供最佳的投資保險解決方案。

我們重視合作

促進整個組織的團隊合作、開放的溝通與合作。

我們重視客戶服務

優先考慮客戶的需求並努力超越他們的期望。

為什麼加入我們？

我們是一家全球營運公司，支援世界級的客戶服務。

我們重視我們的員工，並對多元化和平等的就業機會持開放態度。

快來加入我們吧！

津貼和福利

• 定期團隊活動
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 牙科保險
• 視力保險
• 有薪培訓和發展

Job Descriptions

• Prepare monthly invoice.
• Prepare account receivable list.
• Filing of invoices.
• Issue Credit note and Debit note.
• Other relevant duties as assign from time to time.

Job Requirements

• Required Language(s) : Mandarin, English and Bahasa Malaysia
• Fresh graduate and SPM leavers are encourage to apply.
• Excellent hands-on skills with eye for details
• Ability to work independently.
• Positive attitude and responsible character.
• Pleasant personality with focus on excellence in customer service.
• Prior working experience will be an added advantage.
• Self-starter with good communication and interpersonal skill.
• Possess self-confidence and be able to actively interact with all relevant parties.

Perks & Benefits

• Nearby public transport
• Annual and medical leave shall be in accordance with the prevailing Labour Law
• KWSP
• SOCSO
• Hostel provided

職責：

• 問候並引導客戶。
• 提供準確的資訊（例如產品功能、定價和售後服務）。
• 回答客戶有關特定產品/服務的問題。
• 進行價格和功能比較以方便購買。
• 交叉銷售產品。
• 確保貨架庫存充足。
• 管理商品退貨。
• 與零售銷售代表團隊合作，提供卓越的客戶服務（尤其是在高峰時段）。
• 告知客戶有關折扣和特別優惠的資訊。
• 向商店經理提供顧客回饋。
• 隨時了解新產品/服務。

要求：

• 擁有豐富擔任零售銷售代表、銷售助理或類似職位的工作經驗。
• 熟悉零售銷售流程。
• 了解消費者行為原則。
• 了解庫存庫存程序。
• 基本的數學技能。
• 實現銷售配額的追蹤記錄。
• 良好的溝通能力，能夠建立信任關係。
• 能夠在快節奏的環境中執行任務。
• 靈活地適應各種輪班工作。
• 至少擁有行銷或相關領域的學士學位。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 醫療保險
• 事假
• 個人發展機會

Responsibilities:

• Greet and direct customers.
• Provide accurate information (e.g. product features, pricing and after-sales services).
• Answer customers' questions about specific products/services.
• Conduct price and feature comparisons to facilitate purchasing.
• Cross-sell products.
• Ensure racks are fully stocked.
• Manage returns of merchandise.
• Work with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).
• Inform customers about discounts and special offers.
• Provide customer feedback to the Store Manager.
• Keep up-to-date with new products/services.

Requirements:

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
• Familiarity of the retail sales process.
• Understanding with consumer behavior principles.
• Knowledge of inventory stocking procedures.
• Basic math skills.
• Track record of achieving sales quotas.
• Good communication skills, capable of building trusting relationships.
• Ability to perform in fast-paced environments.
• Flexibility to work various shifts.
• Possess at least a Bachelor's Degree in Marketing or relevant field.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave
• Personal development opportunities

[Bandar Bukit Jalil 的直接會計職位]

• 職位名稱：助理會計師/資深會計主管。
• 薪資：RM 4000-5000。
• 地點：吉隆坡武吉加里爾鎮 (Bandar Bukit Jalil)。

招募公司

該公司是一家上市公司的子公司，是一家專門從事商旅支援服務的前瞻性組織。二十多年來，他們一直在馬來西亞提供優質的專職豪華轎車服務以及出租和駕駛汽車租賃業務。目前，他們正在尋找具有會計資格的候選人加入財務團隊，以管理位於吉隆坡郊區武吉加里爾的組織的全部會計和財務職能。

工作角色

該職位是財務部內的全職永久職位。

任職者將支援財務部的日常會計職能。主要職責是管理全套帳目並準備財務和管理報告。

主要職責：

*月末管理帳目製作，包括損益表、資產負債表和現金流量預測。

*管理應計費用、預付款、折舊和零用現金月日記帳。

*每月關鍵分類帳資產負債表和損益表的對帳。

*維護會計記錄和資料庫。

候選人簡介和屬性

我們正在尋找擁有 ACCA 或 CIMA 專業資格的女性候選人或入圍者。具有會計學士學位的候選人將得到適當考慮。

要考慮擔任此職位，候選人必須精通英語口語和書面語，並精通國語和普通話。

我們將考慮居住在武吉加里爾附近 25 公里半徑範圍內的候選人，其中包括金拉拉蒲種、舊巴生路、大城堡、蕉賴、史里肯邦安和加影等地。

如何申請

我們感謝有抱負的候選人在申請前閱讀我們的這則廣告。您可以透過JOBSTORE線上申請，點擊下面的申請連結按鈕「申請」提交您的履歷。

或者，有興趣的候選人可以透過我們的電子郵件直接將您的履歷轉發給我們的CHRISJAC ： jobs@chrisjac.com.my

CHRISJAC提供更多職缺。要了解有關CHRISJAC可以提供的所有職業機會的更多信息，請訪問我們的網站www.chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

[Immediate Accounting position at Bandar Bukit Jalil]

• Position Title: Assistant Accountant/Senior Accounts Executive.
• Salary: RM 4000-5000.
• Location: Bandar Bukit Jalil, WP Kuala Lumpur.

The hiring company

This company,a subsidiary of a public listed company, is a forward looking organization specializing in business travel support services. They have been in the business of providing quality chauffeured limousine services and hire-and drive car rental for over two decades in Malaysia. Currently they are looking for accounting qualified candidates to become part of the Finance team to manage the full functions of accounting and finance of the organization at Bandar Bukit Jalil in the outskirts of Kuala Lumpur. 

The job role

This role is full time permanent position within the Finance Department.

The incumbent will support the day-to-day accounting functions in the Finance Department. Main responsibilities will be to manage full set of accounts and preparation of financial and management reporting.

Key duties:

*Production of month end management accounts including P&L,balance sheet and cash flow forecasting.

*Management of accruals,prepayments,depreciation and petty cash month journals.

*Reconciliation of monthly key ledger balance sheet and profit and loss accounts.

*Maintain accounting records and database.

Candidate Profile and attributes

We are looking for female candidate who would have a professional qualification ACCA or CIMA or finalist. Candidates with strong bachelor degree in Accounting will be duly considered.

To be considered for this role, candidates must be proficient in spoken and written English plus conversant in BM and Mandarin.

We will consider candidates who are residing within 25 KM radius within the vicinity of Bukit Jalil which include places like Kinrara Puchong, Old Klang Road, Sri Petaling, Cheras, Seri Kembangan and Kajang.

HOW TO APPLY

We appreciate aspiring candidates read our this advertisement before applying. You may apply online through JOBSTORE by clicking the apply link button 'Apply' below to submit your resume.

Alternatively, interested candidates may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

More job openings are available from CHRISJAC. To learn more about all of the career opportunities that CHRISJAC can offer, please visit our website at www.chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

About the job
·To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
· Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
· Ensure that customers’ issues are handled efficiently and with empathy.
· Actively working towards fulfilling the four tasks of the store.

Your assignment
· I am helpful and friendly in my approach to my customers, always aiming for a win-win situation and for
repeat business.
· I record information accurately in the relevant systems so that we can use the resulting analysis to make
improvements to our customers’ future shopping experiences.
· I know the Customer Relations action plan and support the goals and targets given to me by my manager
to ensure the effective execution of our action plan.
· I know our daily and weekly service targets and this drives me to improve our service delivery.
· Develops a strong knowledge of the delivery and assembly facilities and provide/promote to customer.
· I optimise the relationship with our customers in order to drive sales growth and sustained long-term
profitability.
· I am empowered to solve customer complaints within my level of authorisation. I recognise when I need
to escalate an issue and then pass on the relevant information to a manager for him/her to be able to
deal effectively with the customer.
· Understanding the IKEA Concept, global solutions, tools and working methods and ensuring I use the
appropriate manuals from Inter IKEA Systems to help me optimise our customers’ shopping experience.
· I ensure safety guidelines are met within the Customer Relations  area.
· I am able to support the front counter in E&R, Home Delivery and Merchandise & Pick Up  area when required.

Summary:

This role will be actively involved in strategy building, reporting, project controlling as well as treasury/cash planning. He/She will be responsible for developing solid cross-functional business partnerships, driving project cost control, improving processes, implementing business intelligence tools, and inspiring change management.

Accountabilities:

• Drive the APAC management reporting process for performance management
• Partner with project team to monitor project performance and cost control from Dev to EPC, provide early warning to management team
• Manage FP&A workstream including monthly forecast, quarterly business review, annual budget exercise, long terms strategic plan etc
• Support treasury and cashflow planning for APAC
• Lead regional business intelligence and finance reporting function, seek opportunities for RPA and finance digital transformation.
• Drive practical process improvement across the region for better control and productivities
• Lead and execute ad-hoc projects
• Training, mentoring and development of staff.

About Ksisters

Ksisters is a leading K-beauty and lifestyle brand, headquartered in Singapore and now expanding into Malaysia. Known for curating high-quality and hard-to-find Korean products, Ksisters connects customers with the best of K-beauty, skincare, and wellness. With a strong emphasis on community and education, we have built a loyal following of K-beauty enthusiasts through innovative campaigns and personalized experiences.

As we embark on our Malaysia journey, we are excited to create new opportunities for local talents to join our growing family and shape the future of Ksisters in this vibrant market.

About the role

Ksisters is hiring a versatile and experienced Key Account & Operations Manager to manage retail relationships and operational excellence for Watsons and Guardian in Malaysia. This role combines channel management, operational oversight, and key account responsibilities, ensuring smooth execution of product launches, in-store activations, and day-to-day operations.

Responsibilities:

1. Key Account Management:
• Act as the main point of contact for Watsons and Guardian, building strong relationships with retail partners.
• Negotiate for premium shelf placements, planogram updates, and trade marketing opportunities.
• Manage promotional calendars, ensuring timely execution of campaigns and activations.
• Provide regular performance updates to Watsons and Guardian, using sales data and customer insights.
2. Operations Management:
• Oversee stock levels, logistics, and inventory across warehouses and stores to ensure availability.
• Manage order processing, ensuring accurate and timely fulfillment for Watsons and Guardian.
• Coordinate with logistics partners for delivery schedules, stock transfers, and returns.
• Conduct regular stock audits and implement solutions to address discrepancies.
3. Event and Merchandising Support:
• Plan and execute store activations, including pop-ups and in-store campaigns.
• Collaborate with marketing to ensure alignment between retail displays and promotional materials.
• Oversee merchandising compliance, ensuring that in-store displays reflect Ksisters’ brand identity.
4. Performance Optimization:
• Analyze sales data and operational metrics to identify trends and opportunities.
• Implement process improvements to enhance efficiency in logistics, stock management, and customer satisfaction.
• Collaborate with the marketing team to align operations with campaign goals.

• Minimum 3+ years’ experience in key account management or operations within the retail or beauty industry.

• Strong understanding of Watsons or Guardian’s operational and marketing requirements.
• Proven ability to manage inventory, logistics, and merchandising compliance.
• Excellent negotiation, organizational, and problem-solving skills.
• Proficiency in inventory management systems and Microsoft Excel.
• Knowledge of the Malaysian retail landscape and consumer behavior trends.

What We Offer:

• The opportunity to lead and shape Ksisters’ expansion in Malaysia.
• A dynamic and entrepreneurial work environment.
• The chance to work with globally recognized K-beauty brands and innovative collaborations.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

The Finance Analyst / Senior Finance Analyst will work together with the ASEAN Finance Team and Asia Shared Service Centre (SSC) to support the business by managing the day-to-day finance operations, delivering insightful timely analysis and other financial planning needs.

 PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Responsible for submission of timely, accurate and commercially focused Budget, Forecast and 3 Year Planning, in line with agreed templates and timetables.
• Identify and timely report risks and opportunities for the business.
• Update commentary highlights concisely, anticipating potential questions and address them in advance with supporting analysis as appropriate.
• Provide Business Partner support to event team.
• Monthly P&L actual review and working with SSC for month end. This will include:
  • • Ensure revenue and costs are recorded correctly, and intercompany billings are performed.
    • Compliance in accordance with Group guidelines and timely release of accruals, if any.
    • Build necessary financial / management reports from appropriate systems for review and analysis purpose.
• Intercompany review incl. agreements, invoicing, resolving mismatches and cash settlements.
• Review balance sheet and work with SSC to ensure balances are substantiated and preparation of cashflow.
• Handle local statutory compliance matters such as corporate secretarial, audit, and taxation.
• Ad hoc queries / requests from various stakeholders. 

Ksisters is looking for a passionate and experienced K-Beauty Marketer to join our expanding team in Malaysia. This is a unique opportunity to shape the launch of Ksisters’ products in Beauty & Health Store (e.g. Watsons and Guardian) while working closely with global K-beauty trends and renowned IP collaborations.

About Ksisters

Ksisters is a leading K-beauty and lifestyle brand, headquartered in Singapore and now expanding into Malaysia. Known for curating high-quality and hard-to-find Korean products, Ksisters connects customers with the best of K-beauty, skincare, and wellness. With a strong emphasis on community and education, we have built a loyal following of K-beauty enthusiasts through innovative campaigns and personalized experiences.

As we embark on our Malaysia journey, we are excited to create new opportunities for local talents to join our growing family and shape the future of Ksisters in this vibrant market.

Responsibilities

• Develop and execute marketing campaigns to support product launches, including pop-ups, PR activations, and influencer outreach in order to hit launch target
• Manage and grow relationships with influencers and content creators, focusing on user-generated content (UGC).
• Create marketing materials aligned with Brand identity.
• Lead the development and execution of social media campaigns
• Work with Channel’s marketing teams to ensure brand visibility and promotion at all levels.
• Analyze campaign performance and provide data-driven insights for optimization.

• Minimum 2 years’ experience in K-beauty marketing, preferably with brands listed in Watsons or Guardian.
• Strong understanding of the Malaysian retail and beauty market.
• Proven experience in planning and executing successful marketing campaigns, including event activations and influencer management.
• Creative mindset with a passion for K-beauty trends and customer engagement.
• Excellent communication and organizational skills.

What we offer

• The chance to build Ksisters Malaysia from the ground up.
• Collaborative and dynamic work culture.
• Opportunity to work with globally recognized brands and products.

Passionate about football (soccer) AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Kuala Lumpur.

This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the world's greatest sport accessible to everyone). This role is ideally suited for an adventurous and football-passionate entrepreneur.

Sounds Like You?

As a next step, please visit www.strangersoccer.com and particularly the section Bring Stranger Soccer to your City to learn more about this dynamic opportunity. If it appears to be a fit, and you wish to learn more, please fill out the form there to officially express your interest. Be sure to download and explore the Stranger Soccer mobile app as well.

Responsibilities

• Bring the Stranger Soccer brand and business to life for the assigned city
• Recruit, train, and lead a small central team (2-3 persons) as well as a few freelance Official Hosts (game hosts) to kick off the operation
• Identify and secure prime slots at football venues to run Stranger Soccer games
• Engage in creative sales and marketing digital and hands-onto ensure that customers are introduced to the platform as a convenient and preferred way to play
• Oversee a schedule of games, ensuring customers are delighted with each game they play, and keep coming back for more
• Take advantage of the strong backing and direction of Singapore headquarters, where an operations and technology team is ready to support you.
  

You should have

• A passion for football, and a strong connection to your local football scene
• A business background, ideally in management and customer service
• An entrepreneurial background or spirit
• A commitment to owning, driving, and scaling the Stranger Soccer brand in the assigned market
• A hunger to succeed: financial compensation for this role will be proportionate to hard work, business acumen, and effectiveness.
  

About Stranger Soccer

With 3.5 billion football enthusiasts in over 200 countries, football is the most popular sport in the world. But why don't more people play it? Stranger Soccer (www.strangersoccer.com) makes playing football as easy as going for a jog or to the gym. Browse dozens of games on its acclaimed Mobile App. Book a slot. Turn up and play.

Incorporated in 2017, Stranger Soccer has quickly transformed the sports & recreation scene in Singapore. In a few short years, it has grown to be the #1-way people play football and futsal in the country, amassing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.

Our Mission

To make playing football as easy as going for a jog.

Our Vision

A world in which playing football is as popular and widespread as watching football.

Got what it takes?

We look forward to meeting you.

CEO’s Secretary
On behalf of our client, a MNC company, we are assisting in the search for a qualified candidate to fill the position of CEO’s Secretary. This is a key role that will support the CEO in day-to-day administrative operations.
Job Responsibilities:
Clerical Work: Drafting, editing, and managing various clerical materials such as reports, letters, and meeting minutes.
File Management: Archiving and collating important documents to ensure confidentiality and security.
Daily Affairs: Assisting the CEO with daily operations, including scheduling, meeting organization, and itinerary coordination.
Communication and Coordination: Acting as the communication bridge between the CEO and various departments, ensuring smooth transmission of information.
Conference Support: Organizing, recording, and following up on meetings to ensure the implementation of decisions.

Requirements:
Education: A bachelor's degree or higher in administrative management, business, or related fields.
Experience: At least 3 years of experience as an executive assistant or secretary, with knowledge of enterprise operations and administrative management processes.
Skills: Strong written communication and editing abilities, excellent organizational and coordination skills.
Communication: The ability to effectively communicate and coordinate resources between various parties, with proficiency in both speaking and reading Mandarin, is essential.
Professionalism: Meticulous, responsible, patient, and able to maintain confidentiality.

Interested candidates are encouraged to send their CV with the position title in the subject line to roy@hcrmalaysia.com

Eligibility:
Due to licensing restrictions, this position is open to Malaysian candidates only.

• Schedule onsite surveys, aircon installations and servicing, ensuring timely and efficient completion of the service.
• Ensure excellent customer service by addressing customer requests and inquiries effectively.
• Oversee and manage a group of technical personnel training and performance management.
• Oversee and manage service recovery for any issues that may arise during installation.
• Ensure accurate data input for aircon related works.
• Analyse data to identify and highlight trends.
• Develop and implement process improvements to increase efficiency and effectiveness of the aircon department.
• Maintain accurate records of all work performed.
• Handle other operational duties as the team requires.

• Fluent in English (spoken and written)
• 1-2 years of experience in customer service or a related field
• Strong communication and interpersonal skills
• Ability to multitask and work well under pressure
• Attention to detail and problem-solving skills
• Proficient in using customer service software and tools
• Reliable internet connection and appropriate work-from-home setup
• Data Entry and Management
• Social Media Moderation is a plus.

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

Job Brief:

Ensure compliance with the Company’s Underwriting and Treaty Guidelines, including determining retention levels and managing referrals.

Job Responsibilities:

1. Ensure all underwriting matters adhere to the Company’s Underwriting and Treaty Guidelines. 
2.  Explore business opportunities, especially within new Ecosystems such as digital Platforms. 
3. Provide timely and competitive quotation and technical support to Marketers, Agents, Brokers, and other Partners. 
4. Market Underwriting including meetings/negotiations with all Distribution Partners. 
5.  Establish a Growth Business Plan for the respective Portfolio and follow up on the execution/implementation.
6.  Build relationship with professional reinsurers to get support on specialized Marine Classes of Business. 
7.  Determine the retention level in accordance with the Company’s Underwriting and Treaty Guidelines. 
8.  Ensure all referrals from Marketers, Agents, Brokers, and other Partners are attended to in a timely manner. 
9.  Provide technical advice and support on underwriting matters to Marketers, Agents, Brokers, and other Partners. 
10. Embrace & provide Product, System, and Process knowledge. 
11.  Provide technical training to identified key Sales colleagues. 
12.  Ensure reinsurance placement is in order prior to risk inception. 
13.  Perform Portfolio Management by analysing Marine Portfolio performance and taking respective action where necessary. 
14.  Analyse Claims Frequency and Severity within the respective Portfolio to take respective action where necessary 
15. Assist immediate superior to perform any tasks as assigned.

Job Requirements:

1. Graduate or Diploma in MII. 
2. Growth Mindset and capability to actively drive and support Business Development 
3. High level of confidence to deal with Business Partners across all Distribution Channels 
4. Open-minded Team Player with strong communication skills to drive change.

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

About ThoughtFull:

ThoughtFull is a Temasek-backed digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. Through our app, ThoughtFullChat (“TFC”), individuals are empowered to proactively engage with their mental wellbeing to better themselves regardless of where their starting point is – from self-driven learning, to our proprietary one-on-one daily bite-sized coaching with mental health professionals on text, video, or in-person – we run the gamut and meet our users where they are most comfortable. After all, healthy employees make for more engaging and productive work environments.

Our vision is to make mental health a priority for everyone, every day. It’s an audacious dream, but with the right people who are courageous enough to Dream Audaciously, Do ThoughtFully, we believe that this dream can be our future reality. If you are committed to doing the best work of your lives to be the change that you want to see in this world, join us!

Job Description of Client Solutions Manager

Thoughtfull is hiring a Client Solutions Manager, this role will play a pivotal role in designing and implementing strategies to enhance client engagement and deepen relationships, ultimately driving new business opportunities. This role involves creating and managing content, curriculum, initiatives, and communities that promote client utilization and brand loyalty. 

What you will do:  

1. Engagement Program Development: 
   a. Design and execute engagement initiatives such as webinars, workshops, booths, and other interactive programs to drive sign-ups and ongoing client utilization. 
   b. Develop scalable processes for the successful delivery of engagement programs. 
2. Partnership Management: 
   a. Identify, secure, and manage partnerships and vendors that enhance client engagement activities and offerings. 
3. Content Creation: 
   a. Develop content such as case studies, social media posts, and other materials based on client engagement to boost brand awareness and educate clients on product features. 
4. Community Building: 
   a. Build and nurture VIP client groups to foster community, encourage social validation, and strengthen client relationships.

About you:  

• Proven experience in designing and executing client engagement programs. 

• Strong project management skills with the ability to scale processes efficiently. 

• Excellent relationship management and partnership-building skills. 

• Creative content creation capabilities for various platforms and audiences. 

• A passion for building communities and fostering client connections. 

This role is essential for driving ThoughtFull’s mission of deepening client relationships and unlocking growth opportunities through innovative engagement strategies. 

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

POSITION SUMMARY:

The Head of IT Operations will lead the development and implementation of IT operations strategies and roadmaps, ensuring alignment with the overall Group IT strategic plans. Acting as a trusted advisor to the Tune Protect Malaysia leadership team, the incumbent will ensure IT services effectively address business needs while maintaining operational excellence and mitigating risks related to IT landscapes. This role requires a strong understanding of the technology landscape, the ability to foster stakeholder relationships, and a focus on security, business continuity, and operational excellence.

JOB RESPONSIBILITIES:

Strategy & Leadership

• Provide leadership to the IT Operations unit, fostering a culture of business orientation and continuous service improvement.
• Develop and execute IT operations strategies and roadmaps aligned with Group IT and enterprise strategic plans.
• Control annual operating and capital expenditure budgets (Capex/Opex)
• Support the business in driving customer-centric initiatives for good customer engagement and experience.

IT Service Management

• Ensure smooth transition and ongoing support for the core system migration to go-live and post-go-live phases.
• Oversee IT end-user services, core system operations and IT service management
• Ensure service level agreements (SLAs) and operating level agreements (OLAs) across Tune Protect entities are met consistently
• Lead IT service management initiatives and develop IT scorecards for senior management reviews

Risk & Security

• Identify, assess, and communicate risks related to the IT landscape
• Ensure effective application of security, risk management, and business continuity principles
• Address and resolve findings from internal and external IT audits (e.g., EY, KPMG) to achieve timely closure

Partner and Vendor Engagement

• Develop IT vendor management processes and governance frameworks.
• Enhance engagement with strategic partners and suppliers through effective partner governance.
• Foster collaborative partnerships to improve service delivery and operational efficiency

Performance and Governance

• Measure and ensure operational services and performance using consistent and accurate metrics.
• Align IT initiatives with the long-term and annual business plans of the organization.
• Support the rollout of security and quality assurance initiatives.
• Maintain close coordination with audit, product, and technology teams to drive improvements.

Key Deliverables/Expectations

• Digital and API-first approach to IT operations
• Seamless core system implementation and ongoing support.
• Effective management of two core systems integral to the transformation process.
• Successful closure of audit findings and improved risk management.
• Implementation of IT service scorecards and consistent measurement of performance.
• Alignment of IT operations with strategic goals, ensuring ROI and cost optimization.

QUALIFICATIONS & EXPERIENCE:

• Bachelor's degree in Engineering, Technology, Computer Science, Computer Engineering, or an equivalent discipline.
• Minimum 10 years of versatile experience in IT Application Operations, with a preference for candidates from financial institutions, though not mandatory.
• Proven experience in managing and implementing modern technologies, including:

-         Cloud infrastructure and services

-         Digital business models

-         API-driven architectures.

SKILLS & COMPETENCIES:

• Leadership & Communication: Ability to drive high accountability teams and communicate with all stakeholders effectively
• Customer Focus: Commitment to delivering customer-centric IT services that meet business and customer needs
• Risk Management: Expertise in identifying and mitigating IT-related risks
• Vendor Management: Skilled in establishing and managing partnerships with vendors and service providers

Job Brief:

The Marketing Executive is responsible for supporting the marketing team in various activities to promote the organization's products and services. This role involves content creation, designing promotional materials, managing social media, assisting in lead generation campaigns, and coordinating physical events.

Job Responsibilities:

• Crafting engaging content, designing banners, and creating social media posts and content.
• Assisting in the creation and management of campaigns to drive leads.
• Developing and implementing marketing strategies to enhance brand awareness.
• Analyzing market trends and competitor activities to identify opportunities for growth.
• Coordinating and participating in the planning and execution of all physical events.
• Monitoring and reporting on the effectiveness of marketing campaigns.
• Collaborating with cross-functional teams to ensure cohesive and impactful marketing efforts.
• Managing the company's online presence and community engagement across various platforms.

Job Requirements:

• Minimum Diploma / Degree in Marketing, Communications and related field.
• Proven experience in marketing.
• Good communication skills in English, Mandarin is a plus.
• Fresh graduates are welcome to apply.
• Adaptable and enjoy working in past paced environment.
• Proficiency in graphic design software (e.g., Adobe Creative Suite).
• Familiarity with social media platforms and content management systems.

The MUFG Business Process Outsourcing (BPO) Team provides middle office and trade support services for investment managers.  By outsourcing their internal operations to the MUFG BPO team, our clients benefit from our specialised expertise, optimising their internal resources and maintaining focus on their core investment strategies.

This position offers an excellent opportunity to join a dynamic financial services company in Kuala Lumpur, Malaysia, where you will play a vital role in delivering high-quality operational outsourcing services to our clients.  The ideal candidate will thrive in a fast-paced team environment, demonstrate a commitment to learning specific tasks, and uphold the core values that support MUFG’s exceptional client service.

Reporting to the Junior Associate Director of BPO Operations, responsibilities include performing reconciliations (cash/trade/positions/other) wire value implementations, and performance reporting.  Additionally, the candidate should have a desire to expand their knowledge through training and possess investigative and problem-solving skills acquired through education or previous experience.

As a Junior Associate, you will: 

• Be able to work early hours (starting from 6:00 am to 3:00 pm) to meet market deadlines, ensuring timely and accurate processing of all trades.
• Resolve trade related disputes and breaks with Prime Brokers, Custodians, Executing brokers, and Investment Managers.
• Proactively Identify and resolve breaks by preparing a detailed report for the client.
• Support trading operations between the front and back office, from post-execution through to settlement.
• Ensure daily cash and position reconciliations are delivered to the client while adhering to the agreed upon service level agreement.
• Input trade and cash wire instructions (SWIFT) ensuring accuracy and compliance with internal and external guidelines.
• Liaise with clients, banks, brokers, and custodians to ensure accurate elections on corporate actions, when required.
• Respond to all client queries through communication directly with client operational staff daily

As a Human Resources Intern, you will support our Talent Acquisition team from Employer Branding to recruitment: 

• Actively participate in the employer branding initiatives, such as creating social media content, recruitment posters, email banners, videos etc. Essentially creating materials and contents to attract potential candidates 
• You will also be conducting the overall recruitment process from candidate’s sourcing, screening calls, schedule and conduct interviews, to support the manager in the selection decision;
• Be the contact point for the candidates throughout the recruitment and selection process, ensuring a positive candidate experience;

Job Description

• Recruit freelancers to fulfill the job requirement

• Onboard, train, guide and support freelancers

• Collaborate with team to plan and organize marketing campaigns

• Provide administrative support, including data entry and document preparaation

• Participate in group strategic planning sessions.

• Create relevant social media contents to support the team's initiatives

• Assist the team with other tasks as required.

• Provide world-class customer support via email and phone channels to facilitate the seamless flow of customer funds.

• Help customers resolve issues related to direct debit chargebacks and other types of payment errors

• Knowing chargeback processes and contributing to prevention and recovery of any uncollected funds

• Work closely with the Product and Operational teams to identify actionable areas of improvement

• Monitor and analyse domain related data, report abnormalities, contribute to operational improvements and team development

• Respond to client's issue and enquiries promptly through phone call, email, chat, and internal software
• Introduce and demonstrate the system to customers such as account registration, job posting and etc
• Responsible to escalate clients' issues to the sales team.
• Support the Account Manager by continuously showcasing positive & professional work attitude
   

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time