Total 135 job vacancies in Malaysia, Wilayah Persekutuan Kuala Lumpur

職責

客戶管理

• 與客戶保持定期聯繫
• 主持有效的會議
• 全面了解客戶的業務、競爭對手和市場

溝通策略的發展與實施

• 制定所有主要和新的競選簡報
• 根據需要推薦適當的研究
• 簡短的廣告創意
• 制定向客戶銷售創意作品的策略，確保創意符合策略並在預算內
• 根據需要向媒體諮詢策略

財務管理

• 年度財務計畫的製定和監控
• 客戶合約的工作知識
• 簽署相關財務相關文件（ISR、PO、產量估算等）
• 為客戶提供準確的媒體/製作每月預算/實際對賬
• 準備準確的每月客戶帳單預測

集團管理

• 以有效方式販運作品
• 團隊成員遵守既定的流程和程序
• 獲得所有適當的簽核

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 遠距工作彈性

We are looking for Fresh Graduates to join our firm and to engage in our varied portfolio of interesting and challenging lawyers assistant/ Personal Commercial and Corporate Banking Departments. We provide training and have some of the brightest and most talented individuals who are our most valuable assets. We offer good pay, prospects and exciting work with social values our people relate to and respect. We recognize and appreciate the work of our lawyers and staffs and are constantly looking out for ways to improve our working environment.

Fresh Grad welcome to apply

We focus in today's challenging business environment and offer effective service to clients, efficient knowledge management and reliable information systems.

- Leadership qualities, an enthusiastic and positive attitude

- Good communication and interpersonal skills

-Candidate must be resourceful and pro-active with good attitude.

-The Candidates should have the following characteristics: -

- Be well-organized, responsible and able to multitask.

- Must possess good written & verbal communication skills in both English &

Bahasa Malaysi & Mandarin.

- Good work discipline;

- Training will be provided for those without experience.

- Those with experience are welcome to apply, and must be able to work independently and diligently,

Key Responsibilities:

• Serve as the point of contact between the MD and internal/external clients (especially China/Hong Kong counterparts and bankers).
• Screen, collate, and distribute legal documents.
• Handle requests and queries.
• Manage the MD’s diary, schedule meetings, and appointments.
• Arrange travel plans.
• Take dictation and minutes.
• Produce reports, presentations, and briefs.

Requirements:

• No experience needed (training provided).
• Proficiency in MS Office and Mandarin is required.
• Must be able to speak English and Chinese
• Strong organizational and time management skills.
• Ability to multitask and prioritize tasks effectively.
• Discretion and confidentiality.
• Mandarin speaking

How to Apply:

Email, us your resume (a passport size photograph, copies of your certificates including SPM /STPM/ A Level’s/University transcripts) to the HR Manager, Attention: Ms.Soo, Messrs Kington Tan Dzul. su@kingtontandzul.com

For inquiries, call Ms. Soo at 016-920 0390.

Benefits:

• Starting salary: RM2,800 for fresh graduates.
• Medical,
• Special allowance,
• Dinner allowance included.
• Open Culture
• Personal development opportunities
• EPF / Socso

How to Apply:

Email your resume (include certificates, transcripts, expected salary, and a passport-sized photo) to the HR Manager, Ms. Soo: su@kingtontandzul.com

For inquiries, call Ms. Soo at 016-920 0390.

We are looking for Fresh Graduates to join our firm and to engage in our varied portfolio of interesting and challenging lawyers assistant/ Personal Commercial and Corporate Banking Departments. We provide training and have some of the brightest and most talented individuals who are our most valuable assets. We offer good pay, prospects and exciting work with social values our people relate to and respect. We recognize and appreciate the work of our lawyers and staffs and are constantly looking out for ways to improve our working environment.

Fresh Grad welcome to apply

We focus in today's challenging business environment and offer effective service to clients, efficient knowledge management and reliable information systems.

- Leadership qualities, an enthusiastic and positive attitude

- Good communication and interpersonal skills

-Candidate must be resourceful and pro-active with good attitude.

-The Candidates should have the following characteristics: -

- Be well-organized, responsible and able to multitask.

- Must possess good written & verbal communication skills in both English &

Bahasa Malaysi & Mandarin.

- Good work discipline;

- Training will be provided for those without experience.

- Those with experience are welcome to apply, and must be able to work independently and diligently,

Key Responsibilities:

• Serve as the point of contact between the MD and internal/external clients (especially China/Hong Kong counterparts and bankers).
• Screen, collate, and distribute legal documents.
• Handle requests and queries.
• Manage the MD’s diary, schedule meetings, and appointments.
• Arrange travel plans.
• Take dictation and minutes.
• Produce reports, presentations, and briefs.

Requirements:

• No experience needed (training provided).
• Proficiency in MS Office and Mandarin is required.
• Must be able to speak English and Chinese
• Strong organizational and time management skills.
• Ability to multitask and prioritize tasks effectively.
• Discretion and confidentiality.
• Mandarin speaking

How to Apply:

Email, us your resume (a passport size photograph, copies of your certificates including SPM /STPM/ A Level’s/University transcripts) to the HR Manager, Attention: Ms.Soo, Messrs Kington Tan Dzul. su@kingtontandzul.com

For inquiries, call Ms. Soo at 016-920 0390.

Benefits:

• Starting salary: RM2,800 for fresh graduates.
• Medical,
• Special allowance,
• Dinner allowance included.
• Open Culture
• Personal development opportunities
• EPF / Socso

How to Apply:

Email your resume (include certificates, transcripts, expected salary, and a passport-sized photo) to the HR Manager, Ms. Soo: su@kingtontandzul.com

For inquiries, call Ms. Soo at 016-920 0390.

DUTIES & RESPONSIBILITIES 

• To handle and prepare documents for Air Export shipments 
• To submit Air Export shipments to MAS/KLAS as and when required 
• To handle Air Transfer from MAS/KLA as and when required 
• To handle all custom formalities at KLIA/PKG/SZB 
• To be available for AOG shipments handling at SZB & KLIA 
• To assist at PKG Westport & Northport in handling Ocean shipments 
• To assist other Operation colleagues in administration duties when required 

DESIRED ATTRIBUTES 

• Professional image, polished presentation. 
• Positive enthusiasm and pragmatic approach. 
• Detail oriented with strong planning, organizational and analytical skills. 
• A motivated self starter with a strong drive to support the company in its growth initiatives. 
• Ability to work under pressure and handle multiple priorities and initiate. 

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Purpose

A Floor Ambassador works as the public face of a company or brand. The primary duties include creating awareness for a company's service or product, interacting with staffs to listen to their feedback to enhancing communication.

Floor Ambassadors play a vital role in promoting a positive and productive work environment and ensuring the smooth running of day-to-day operations.

Job Responsibilities

1. Greet and assist visitors, clients, or guests arriving at the office building, providing them with directions or necessary information.
2. Assist employees with questions, directions, or issues he / she may encounter during their workday.
3. Assist new employees with the onboarding process and help them become familiar with the office layout, company policies, rules, and regulations.
4. Site visit in daily basis and to coordinate with the facilities team to resolve any maintenance issues and ensure the office building is maintained, clean and tidy.
5. Serves as a liaison between different departments or teams within the office building to deliver important information or announcements.
6. Gather employee feedback about their experiences and concerns within the building and communicate this feedback to relevant stakeholders.
7. Handles minor conflicts or issues that may arise within the building and directs employees to appropriate channels to resolve issues.
8. Assist in organizing and coordinating events or meetings within the building.

We are seeking candidates proficient in Mandarin to better serve our Mandarin-speaking customers.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Central location
• Medical insurance

Job Purpose

A Floor Ambassador works as the public face of a company or brand. The primary duties include creating awareness for a company's service or product, interacting with staffs to listen to their feedback to enhancing communication.

Floor Ambassadors play a vital role in promoting a positive and productive work environment and ensuring the smooth running of day-to-day operations.

Job Responsibilities

1. Greet and assist visitors, clients, or guests arriving at the office building, providing them with directions or necessary information.
2. Assist employees with questions, directions, or issues he / she may encounter during their workday.
3. Assist new employees with the onboarding process and help them become familiar with the office layout, company policies, rules, and regulations.
4. Site visit in daily basis and to coordinate with the facilities team to resolve any maintenance issues and ensure the office building is maintained, clean and tidy.
5. Serves as a liaison between different departments or teams within the office building to deliver important information or announcements.
6. Gather employee feedback about their experiences and concerns within the building and communicate this feedback to relevant stakeholders.
7. Handles minor conflicts or issues that may arise within the building and directs employees to appropriate channels to resolve issues.
8. Assist in organizing and coordinating events or meetings within the building.

We are seeking candidates proficient in Mandarin to better serve our Mandarin-speaking customers.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Central location
• Medical insurance

職責與責任

• 處理和準備空運出口貨物的文件
• 根據需要向 MAS/KLAS 提交空運出口貨物
• 根據需要處理來自 MAS/KLA 的空運
• 辦理 KLIA/PKG/SZB 的所有海關手續
• 可在 SZB 和 KLIA 處理 AOG 貨件
• 協助 PKG Westport & Northport 處理海運
• 需要時協助其他營運同事執行行政職責

所需的屬性

• 專業的形象，精美的示範。
• 積極的熱情和務實的態度。
• 注重細節，具有強大的計劃、組織和分析能力。
• 積極進取的自我啟動者，具有支持公司發展計畫的強大動力。
• 能夠在壓力下工作並處理多個優先事項並啟動。

津貼和福利

• 事假
• 開放文化
• 個人發展機會

JOB ROLE

We are seeking a highly motivated Travel Advisor with experience in serving high net worth, luxury customers in any field or industry. Prior experience in the travel industry is an advantage.

JOB RESPONSIBILITIES

1. Proactively Engage the Customer Database: Reach out to potential and existing customers, promoting and recommending products from brands under HTT’s portfolio that align with their preferences, needs and aspirations. Strive to achieve company goals by driving customer engagement and conversions.
2. Build and Maintain Customer Relationships: Get to know our customers intimately and anticipate their travel needs, providing personalized solutions and insights surrounding the experiences that we recommend for them. Demonstrate a thorough knowledge of destinations, hotel options, flight options, and/or tour options to deliver value-added service.
3. Creatively curate experiences and solutions: Upon booking customers’ Luxe hotel of choice, to offer innovative and tailored experiences to customers, providing detailed quotes and options that align with their preferences and expectations. Handle customer billing and payments accurately, ensuring a seamless transaction process.
4. Arrange Travel Logistics: Make necessary travel arrangements, including hotel bookings, flights, transportation, and any additional services required. Ensure all arrangements are made within the Service Level Agreement (SLA) timeframe to achieve excellence in customer experience and operational efficiency.
5. Address Customer Complaints: Handle customer complaints promptly and professionally, offering appropriate solutions and alternatives in a timely manner. Aim to resolve issues to the customers' satisfaction, maintaining a high level of customer service and professionalism. To follow the Standard Operating Procedures (SOP) on escalating complaints to Team Lead if unable to resolve.
6. Achieve Sales Targets: Work closely with Team Lead to achieve sales and revenue assigned targets. Continuously seek opportunities to upsell and other travel services and experiences to customers.
7. Foster Excellent Customer Reviews and High Net Promoter Score (NPS): Strive to exceed customer expectations at every interaction, aiming for positive customer reviews and a high NPS. Consistently provide exceptional service to build customer loyalty and promote brand advocacy.
8. Be involved in Travel and Company events, when necessary, i.e., MAS TravelFair, MATTA Fair, exclusive Travel Talks, etc.
9. Safeguard and not to disclose customer (personal and organization) details and our company’s confidential information
10. Any other dutiesat the discretion of the company.

Job Requirement:

• Candidate should possess a Professional Certificates, Diploma / Advanced Diploma, Bachelor Degree or equivalent in All Business Field,Hospitality / Tourism / Hotel Management,All Services Field
• Preferably at least 5 years of related working experience.
• Preferably specializing in Sales / Marketing or equivalent.
• Good communication skills in English, Malay and/or Chinese language for both spoken and written
• Proficient in Sabre system and have knowledge on Ticketing flight booking

Job Brief:

The ideal candidate will have a flair for writing, a keen eye for detail, and the ability to create engaging and informative content across various platforms. This role involves researching, writing, and editing content to support our marketing and communication efforts.

Job Responsibilities:

• Craft compelling and effective content, including social media posts, website copy, and emails that enhance our brand voice.
• Work closely with the team to brainstorm and develop a variety of marketing materials.
• Translate marketing goals into persuasive campaigns.
• Conduct market research to understand and appeal to our audience.
• Ensure all content is proofread for consistency and accuracy.
• Does extensive research and attends relevant events to bolster industry knowledge.
• Utilize AI tools for process efficiency.

Job Requirements:

• Preferably 2-3 years in content creation, marketing copywriting, or related roles.
• Degree or Diploma in Mass Communication, Journalism, or related fields.
• Fresh graduates are welcomed.
• Ability to research and produce creative audience-specific content.
• Team player, proactive and adaptable in a fast-paced environment, with the ability to work autonomously and meet deadlines.
• Strong writing skills with attention to grammar, punctuation, and tone
• Proficient in English, Mandarin for bilingual content creation
• Well-versed in current social media trends.

Job Brief:

We’re a young, fast-paced and creative team looking for a Digital Marketer to join us! In this role, you’ll plan and run campaigns to generate leads and sales. You’ll then analyze and make recommendations to improve their performance. You’ll also support these campaigns through usage of various sales and marketing automation software.

Job Responsibilities:

• Plan and run digital marketing campaigns.
• Monitor and analyze campaign performance to make relevant optimizations to achieve marketing goals.
• Manage marketing automation tools to nurture leads through the sales funnel.
• Manage Google, Facebook and Instagram advertising campaigns.
• Implement data tracking and perform data analysis across advertising platforms.
• Prepare EDMs via MailChimp.
• Stay updated with the latest digital marketing industry trends, techniques, tools and traffic sources.

Job Requirements:

• At least 2-3 years proven experience in marketing
• Proficiency in digital marketing tools and experience with email marketing, social media marketing, running ads, and content marketing
• Problem-solving prowess and excellent communication skills.
• Attention to detail is second nature to you.
• Proficiency in English, mandarin is a plus.
• Target-driven mindset with a focus on achieving marketing objectives and KPIs
• Strong analytical skills and ability to interpret data to drive marketing decisions
• Knowledge of AI tools and technologies in marketing is a plus

Job Brief:

As Customer Service Representative, you may be assigned to different contact centre projects, campaigns be it inbound or outbound as and when demanded by the business of the Company where you are deployed to work. The itemised list above is by no means exhaustive, and your Job Description may vary from time to time depending on business needs. 

Job Responsibilities:

1. Assist leadership team to manage overall operations of the contact centre.
2. Assist to drive operational KPI like service level, abandoned rate, average handling time, customer satisfaction, email/chat response rate and etc.
3. Work with Assistant Manager to minimize shrinkage, attrition, dissatisfied contacts, complaints and etc.
4. Ensure all relevant communications and data are updated and recorded.
5. Ensure action plans and deliverables are met within agreed timeline.
6. Handle on ad-hoc projects/assignments. 
7. Manage a team consists up to 15 members.
8. Active monitoring, support and coach team members performance in align with departmental KPI & SLAs
9. Perform regular contact with team members like 1-1, team meeting, performance review and etc.
10. To ensure team members provide accurate information to users.
11. Communicate effectively with team members and users.
12. Always motivate team members to perform better.
13. Conduct interviews when hiring is required.
14. Act as subject matter expert.
15. Generate relevant reports for operational discussion and analysis.
16. Handle escalations if required. Manning of escalation queues.

Job Requirements:

1. Possess a Diploma or Degree in related fields.

2. Minimum 2 years of experience as Team Leader in a contact centre environment.

4. Must be able to supervise, train, coach & motivate a team.

5. Required skill(s): coaching skills, leadership and mentoring, ability to do business presentations, and People Management.

6. Must be a critical and analytical thinker.

7. Excellent communication and writing skills in English, Mandarin and Cantonese is mandatory.

8. Strong interpersonal skills and the ability to build rapport with Team members and both internal and external customers.

9. Able to multitask, work independently with minimal supervision.

10. Proficient in Microsoft Office applications and experience working with CRM systems.

Job Responsibilities:

• Maintain accurate records of refund and reimbursement transactions, including detailed documentation of approvals, payments, and communication with stakeholders.  
• Process refunds accurately and efficiently through backend systems and maintaining proper documentation. 
• Gather feedback from users regarding their experience with our applications and services, capturing both technical issues and general feedback.  
• Provide clear and concise instructions to users via email to guide them through issue resolution steps or escalate issues as necessary.  
• Ensure all communications adhere to company standards and guidelines, maintaining a positive and helpful tone in all interactions.  
• Document user feedback and suggestions, categorize them for analysis, and escalate critical issues or trends to relevant teams for further review.  
• Review and process new driver applications, ensuring all required documents meet company standards. 
• Verify documentation provided by drivers and update our system with new vehicle details promptly. 
• Ensure all vehicles are adequately insured by coordinating with drivers, processing renewals and updates in a timely manner. 
• Authenticate driving and vocational licenses provided by drivers, conducting necessary checks in collaboration with relevant authorities. 
• Maintain adherence to Hong Kong regulations and company policies, staying updated on changes affecting driver qualifications and vehicle requirements. 
• Maintain detailed records of compliance activities, audits, and corrective actions taken, ensuring documentation is up-to-date and accessible for regulatory inspections. 

Job Requirements:

• Hold a Diploma/Advanced Diploma, Bachelor's Degree, or equivalent qualification in any field. 
• Preferably possess backend support working experience, with a minimum of 1 year in a related role. 
• Open to both fresh graduates and experienced applicants; entry-level discussions are possible based on previous experience. 
• Previous experience in backend support, customer service, or related roles is highly preferred. 
• Proficiency in English, Mandarin and Cantonese spoken and/or written.
• Demonstrate a strong attention to detail and accuracy in processing documents and data. 
• Possess excellent communication and interpersonal skills. 
• Ability to work both independently and collaboratively within a fast-paced environment. 
• Proficient in Microsoft Office Suite and other relevant software applications. 
• Familiarity with Hong Kong regulations pertaining to driver qualifications and vehicle requirements is considered advantageous. 

Key Responsibilities

• Act as the primary liaison between the business stakeholder (external or internal client) and the technical

team (product owner).

• Conduct in-depth requirement gathering sessions (specifically on data mapping and functionalities) with

business stakeholder to understand their needs. Analyze these requirements to produce clear and concise

Functional Design Specifications (FDS) for usage by technical team during development/customization of Reg

Reporting

• Document logical designs covering Data Models, Functional, and UI/UX designs.

• Able to work Independently with technical teams to ensure development covers comprehensive business

requirements

• Prepare data verifications template for business stakeholders for SIT/UAT

• Document SIT/UAT test plan, test scripts

• Manage end-to-end defect management

• Perform final sanity test prior to start of UAT with business stakeholders

• Support business stakeholders during UAT and ORT

• Provide ongoing support and clarification throughout the project lifecycle specifically for business

requirements

• Proactively identify potential issues and recommend effective solutions

Job Specification

• Foundation/Diploma/Degree in Business Management/Accounting/Finance/Computer Science/Computer Engineering/IT/Data Science

• CGPA 3.0 and above

• Professional Qualification / Regulatory Licensing Requirement in Google Project Management Certification, PMP BA/PM, AICB – Level 1 – CFS and/or CRCO (optional)

• Relevant Working Experience : 0-3 years experience (accept recently graduated candidate)

• Experience in client-facing roles or customer service or business development

• Experience in regulatory reporting/middle office of banks/financial institutions/payment system operators

Job Brief:

We are looking for a creative and dynamic Content Creator to develop engaging and original content across various platforms. The ideal candidate will have a passion for storytelling, strong writing skills, and the ability to connect with diverse audiences.

Job Responsibilities:

• Create high-quality content for websites, blogs, social media, and marketing campaigns.
• Develop engaging multimedia content, including videos, graphics, and podcasts.
• Collaborate with marketing and design teams to align content with brand messaging and strategy.
• Research industry trends and audience preferences to inform content creation.
• Optimize content for SEO to enhance visibility and engagement.
• Monitor and analyze content performance metrics to improve future content strategies.
• Stay updated on content trends and emerging platforms to keep the brand relevant.
• Ensure all content is proofread for consistency and accuracy.
• Does extensive research and attends relevant events to bolster industry knowledge.

Job Requirements:

• Preferably 2 years experience in content creation, with a portfolio showcasing a variety of work.
• Diploma or Degree in Marketing, Mass Communication, Journalism, or related fields.
• Ability to research and produce creative audience-specific content
• Proficient in English, Mandarin for bilingual content creation
• Proficiency in content management systems and social media platforms.
• Basic knowledge of SEO principles and digital marketing strategies.
• Ability to work independently and manage multiple projects simultaneously.

1. To ensure stores activities are operated smoothly and according to the Standard Operating Procedures. 

   • Manage to handling product quality, stores cleanliness and quality staffs and hygiene.
   • Check bank-in reports of stores to ensure daily sales takings are banked in on time.
   • Monitor and ensure smooth daily operation at the stores assigned.
   • Verification of stores requisitions which includes stock take report, petty cash, claim, payroll, hiring of part time.
   • Ensure Store Opening, Closing and sales transactions are in line with the SOP.
   • Conduct ROR (Review of Operations Risks) on food safety, SOPs, product quality and health risks to ensure compliance to required standards.

2. To train, guide & coach service staff on performance & discipline and plan work shift for store staff. 

3. Responsible in renewing stores license with local council.

4. Ensure overall retail outlets operations are managed effectively to achieve sales targets, maximize profitability and productivity, increase customer satisfaction, and ensure continuous business growth. It also including the monitoring and execution of marketing program.

5. Manage customer complaints promptly and take effective action to prevent a recurrence of such complaints.

6. Monitor and control the operational expenses and budgets.

7. Able to plan sales promotion & marketing initiative.

8. Ensures identification of obsolete/slow moving stock and obtain management approval on markdowns and product discounts to ensure stock is liquidated as per retail /brand/category guidelines.

9. To ensure all orders issued are delivered on time and ensure the highest delivery ratio.

10. To conduct competitor surveys on the product's features, prices, and the activities that are taking place in other surrounding outlets.

11. Any other ad-hoc duties assigned by Management.

As Employee Relations Specialist, you have responsibility and accountability for the Employee Relations areas for the country(ies) in scope. E.g., implementation of global deliveries and processes, policies, and guidelines. Securing that local laws, practices and needs are captured and catered for.  Facilitating alignment between global and local needs to achieve common approach and delivery where needed. 

To be successful in your role you ensure that your part of the Employee Relations network have the right competence, work multi and contributing to the business needs by taking responsibility for the whole. By having a holistic approach and proactively ensuring market intelligence, you enable agile solutions, compliance to existing and upcoming legislations, mitigate risks and solve problems to support the business needs.

Key responsibilities

• Provide legal support, secure compliance, and represent H&M Group as an employer in the local market; Responsible for negotiations with local work councils and unions, incl. collective bargaining. negotiations. 
• Set and implement a systematic way of working within the health and safety area by investigating, risk assessing, raising awareness, mitigating potential risks, and following up across the organization together with the Security team.
• Secure proactive management of incidents, accidents, risk observation and reporting throughout the business operation in cross collaboration with local Security team. 
• Give expert advice on People Relations and support to managers, HR, and other functions in the local market; secure all Managers have relevant competence and tools regarding People Relations.
• Collaborate with Group CoE People Relations to implement and adapt policies, guidelines, and frameworks locally. 

Job Purpose

Responsible for managing and supporting the MIS Department's daily task monitoring asset management, and sourcing/procurement-related activities.

Job Accountabilities

• To compile and check distributiors' A&P claims.
• Assist in documentation of regional/MT team ARF.
• Prepare post-mortem / evaluation report.
• Assist in compiling & tracking Trade activities.
• Timerly and effectively coordinate the POSM's -distribution.

As Merchandising Lead Digital (Womenswear & Divided) - NEA, you will drive execution of the commercial agenda and merchandising strategy together with Merchandise Managers to exceed financial targets. You have a deep interest in the customer and consumer and use customer centric approach in everything you do. You use your retail knowledge and understand synergies between channels, and interest in product, strong analytical ability, and commercial skills, enabling you to constantly improve customer shopping experience in market. It is of great importance create strong buy from operational teams in which will help to implement and execute regional strategy.

You are customer and sales-driven professional with a strong commercial awareness and salesmanship. You have a strategic mindset with an analytical back-bone. You thrive working in a fast pace, in and agile environment, executing the regional commercial agenda for your markets. You love working with the product and to execute your concept plan in line with the regional directions. You are a strong team-player and foster collaboration across channels, roles and functions and inspires stakeholders to buy in to the product plans to enhance engagement and execution level.

Key responsibilities

• Implement and execute regional merchandising strategy and commercial priorities by being up to date with regional assortment and demand & inventory strategy.
• Optimize local selling peaks driven by optimizing product exposure strategy to calendar, customer shopping behavior and commercial plan; be responsible to share information towards the digital team regarding availability, activation plan and deal structure to support excellent execution on site.
• Drive in and post season inventory management by picking full price, discount and sale activities in line with regional merch direction, as well as executing stock management, sale, EOP and commercial reduction.
• Follow up on stock and resolve issues together with regional merchandising manager and e-commerce lead; execute regional strategy for commercial impact on key product categories based on in season performance.
• Know your market retail situation and customer profile, providing commercial team with constant and structured sales follow up for the channel, as well as commercial initiatives in store (visit the site in all touchpoints several times a week) to confirm or adjust actions needed.

Passionate about football (soccer) AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Kuala Lumpur.

This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the world's greatest sport accessible to everyone). This role is ideally suited for an adventurous and football-passionate entrepreneur.

Sounds Like You?

As a next step, please visit www.strangersoccer.com and particularly the section Bring Stranger Soccer to your City to learn more about this dynamic opportunity. If it appears to be a fit, and you wish to learn more, please fill out the form there to officially express your interest. Be sure to download and explore the Stranger Soccer mobile app as well.

Responsibilities

• Bring the Stranger Soccer brand and business to life for the assigned city
• Recruit, train, and lead a small central team (2-3 persons) as well as a few freelance Official Hosts (game hosts) to kick off the operation
• Identify and secure prime slots at football venues to run Stranger Soccer games
• Engage in creative sales and marketing digital and hands-onto ensure that customers are introduced to the platform as a convenient and preferred way to play
• Oversee a schedule of games, ensuring customers are delighted with each game they play, and keep coming back for more
• Take advantage of the strong backing and direction of Singapore headquarters, where an operations and technology team is ready to support you.
  

You should have

• A passion for football, and a strong connection to your local football scene
• A business background, ideally in management and customer service
• An entrepreneurial background or spirit
• A commitment to owning, driving, and scaling the Stranger Soccer brand in the assigned market
• A hunger to succeed: financial compensation for this role will be proportionate to hard work, business acumen, and effectiveness.
  

About Stranger Soccer

With 3.5 billion football enthusiasts in over 200 countries, football is the most popular sport in the world. But why don't more people play it? Stranger Soccer (www.strangersoccer.com) makes playing football as easy as going for a jog or to the gym. Browse dozens of games on its acclaimed Mobile App. Book a slot. Turn up and play.

Incorporated in 2017, Stranger Soccer has quickly transformed the sports & recreation scene in Singapore. In a few short years, it has grown to be the #1-way people play football and futsal in the country, amassing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.

Our Mission

To make playing football as easy as going for a jog.

Our Vision

A world in which playing football is as popular and widespread as watching football.

Got what it takes?

We look forward to meeting you.

Job Brief:

The Personal Assistant provides high-level administrative support to an executive or manager, managing schedules, communications, and various administrative tasks to ensure efficient operations.

Job Responsibilities:

• Manage and organize the executive's calendar, ensuring efficient scheduling of meetings, appointments, and travel arrangements.
• Handle incoming and outgoing communications, such as emails, phone calls, and correspondence.
• Prepare, edit, and format documents, presentations, reports, and PowerPoint slides for the Director.
• Coordinate and plan events, meetings, and conferences.
• Maintain confidential files and records with discretion.
• Assist with personal tasks and errands as required.

Job Requirements:

• At least SPM or Diploma in Business / Event or a related field.
• Proven experience in personal assistant.
• Fresh graduates are welcome to apply.
• Good communication skills in English, Mandarin is a plus.
• Team Work, Self-Discipline, Good working attitude, Initiative, Detail oriented, Time management
• Discretion and confidentiality.

Job Brief:

We are looking for a dedicated and friendly Student Service Executive to join our team. The ideal candidate will have a passion for customer service and passion in supporting clients/students throughout their educational journey, ensuring they have a positive experience and access to necessary resources.

Job Responsibilities:

• Provide exceptional student services by promptly addressing inquiries, concerns, and requests, maintaining high responsiveness.
• Organize and manage student courses, events, and programs while serving as a primary point of contact for student communications.
• Maintain regular communication with students through emails, and social media, and assist with the registration process, updating student information in the CRM database.
• Gather feedback to improve services and the overall student experience.
• Develop a deep understanding of Feng Shui products and services, collaborate with the sales team, and identify upselling and cross-selling opportunities based on clients' needs.

Job Requirements:

• Diploma or Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Fresh graduates are welcome to apply.
• Proven experience in customer service or student support role.
• Excellent communication skills in English, Mandarin is a plus.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office and student management systems or CRM software.

The Office Automation and Technical Support Manager is responsible for overseeing office technology systems, managing IT support, and leading the entire lifecycle of all workstation equipment e.g. laptops and devices.  This will cover all staff in all Malaysian offices (Titiwangsa, Menara KH, Cyberjaya, Penang) 

This position is ideal for a tech-savvy leader who excels at implementing automation tools, managing device procurement and distribution, delivering excellent user support across the organization, and providing strategic leadership in technology deployment to enhance productivity. 

Key Responsibilities: 

1. Office Automation Management: 

• Oversee the selection, deployment, and management of office automation tools (e.g., M365, Microsoft Dynamics, JIRA). 
• Work closely with department heads to assess needs and identify opportunities to automate repetitive tasks and streamline office workflows. 
• Manage vendor relationships and liaise with external service providers to ensure timely upgrades, support, and integration of systems. 

2. Internal Technical Support: 

• Lead the internal technical support team to provide high-quality, timely support for staff on hardware, software, and network-related issues. 
• Implement and maintain helpdesk systems to track, prioritize, and resolve employee IT issues efficiently. 
• Develop and enforce IT support policies, procedures, and documentation to maintain smooth operations and ensure security compliance. 
• Developing and managing the organisation’s private Sharepoint intranet. 

3. Equipment Procurement and Management: 

• Manage the team responsible for procuring, configuring, and distributing laptops, mobile devices, and other office technology equipment like meeting room electronic equipment. 
• Ensure the timely provision of technology to new hires and existing employees, including the setup and deployment of devices. 
• Oversee inventory management for office technology assets, including tracking, repair, and lifecycle management of devices. 

4. System Management & Upgrades: 

• Oversee the regular maintenance, updates, and troubleshooting of office hardware and software systems. 
• Ensure all office technology, including printers, computers, phones, and networking equipment, is functioning optimally. 
• Implement backup, disaster recovery, and cybersecurity protocols to safeguard company data and ensure business continuity. 

5. Training and Development: 

• Lead, develop and mentor the IT admin and technical support team   
• Organize and deliver training sessions for staff on new office automation tools, software, and IT policies. 
• Develop user guides and technical documentation to enhance self-service support. 

6. Strategic Leadership: 

• Collaborate with senior management to identify technology-driven opportunities that will increase organizational efficiency and innovation. 
• Stay up-to-date with the latest office automation trends, software solutions, and best practices in technical support. 

Qualifications: 

• Bachelor's degree in Information Technology, Computer Science, or a related field. 
• 5+ years of experience in IT support, cloud solutioning, office automation, or a related field, with at least 2 years in a management role. 
• Strong technical knowledge of office software systems, workflow automation tools, network infrastructure, and cybersecurity practices. 
• Excellent problem-solving skills with a proactive and hands-on approach to troubleshooting. 
• Experience in managing IT projects, including system rollouts and upgrades. 
• Strong communication and interpersonal skills, with the ability to work with non-technical staff and cross-functional teams. 

SCOPE OF RESPONSIBILITIES 

Planning, developing, preparing, reviewing, coordinating and monitoring maintenance schedules to ensure compliance with operation & maintenance manual standards by proper deployment and supervision of the maintenance works.

Ensure compliance with regulations, related to the Environmental Quality Act, Safety and Health Act, and management system standards, while ensuring that the QESH achieves its intended results by incorporating a process approach, risk-based thinking, and implementing improvements to enhance performance.

KEY TASK

1. Responsible for the efficient operation, maintenance and improvement of all mechanical and electrical installations, transformers, Compact Subs and Consumer Sub-stations.
2. Troubleshoot problems in a timely and effective manner.
3. To monitor any contractor or 3^rd party working along the ALR’s expressway. To check their permit, insurance and type of work. Shall report to superior if any non-compliance detected.
4. Work closely and provide support to other interdepartmental.
5. Provides relevant information and reports to immediate superior regularly: daily and weekly reports.
6. Monitor and record performances of tunnel critical assets (pumps, gates etc)
7. 24 hours on standby to attend breakdown or flood operations
8. Assist immediate superior in any other tasks or assignments as required.
9. Any other duties that may be assigned from time to time by the management.
10. Undertake other duties as directed by the Head of Group Mechanical Electrical and Instrumentation.

Position Requirements

Qualification

Minimum of Certificate of Competency Category for A0 / A4 issued by the Energy Commission or a recognized qualification equivalent to it.

Experience

At least 2 years’ working experience in the Maintenance Field or 1 year in a similar field.

Specific skills/ abilities

Knowledge in handling Mechanical and Electrical Equipment

Personal qualities

Fast Learner and able to work under pressure. Able to work long hours and willing to work during public holiday.

Location

Workplace location either KESAS, LIRTAK, SPRINT or SMART (Amanat Lebuhraya Rakyat Berhad).

Job Brief:

As a Creative Designer, you will be responsible to reconstruct words into intriguing visuals as means to improve customer engagement, as well as their understanding of services/products offered by The Joey Yap Group, come up with fresh inputs in the spirit of company growth and tap into creativity when the situation beckons.

Job Responsibilities:

• Have a creative flair and strong ability to translate messages into digital solutions and artwork
• Design engaging, visually appealing interfaces (input controls, navigational components, informational components, etc.)
• Design and deliver wireframes, user stories, user journeys, and mock-ups optimized for a wide range of devices and interfaces
• Contribute fresh ideas and perspectives to the team when new challenges arise
• To be up to date with design trends and technological advancements to constantly improve company products

Job Requirements:

• Preferably 2-3 years experience in multimedia design, web design or related roles.
• Fresh graduates are welcomed.
• Degree or Diploma in Graphic Design or related fields.
• Team player, proactive and adaptable in a fast-paced environment, with the ability to work autonomously and meet deadlines.
• Proficient in English, Mandarin for bilingual content creation.
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop, etc.)
• Ability to create website designs, produce sample sites and knows how to do digital retouching and image editing.

Job Summary:

The Customer Support Specialist is responsible for managing all inbound and outbound customer interactions across multiple channels, including phone, chat, email, and social media. This role ensures consistent, high-quality service, efficient management of high interaction volumes, and adherence to response and resolution times. The specialist will also support campaign management activities, including product promotions, service updates, and customer satisfaction surveys. Availability for customer support from 8 AM to 8 PM, Monday to Sunday, including Malaysia public holidays, is required.

Job Description:

1. Handle all inbound and outbound customer interactions across multiple channels, including phone, chat (WhatsApp, Line, etc.), email, and social media.
2. Ensure seamless and efficient communication with customers across all platforms.
3. Maintain consistency and high-quality service across all communication platforms.
4. Ensure that every customer interaction meets our quality standard.
5. Efficiently manage high volumes of customer interactions while maintaining quality and response times.
6. Maintain a maximum response time of 30 seconds for phone calls and 2 minutes for chat and email.
7. Resolve 90% of customer inquiries, problems, or complaints within the first contact.
8. Implement a clear escalation process for complex issues, ensuring resolution within 24 hours.
9. Conduct follow-up calls or messages to ensure customer satisfaction post-resolution.
10. Assist with outbound calls for product promotions, service updates, and customer satisfaction surveys.
11. Identify and segment the target audience for each campaign.
12. Integrate campaign support with our Customer Satisfaction (CSAT) and Net Promoter Score (NPS) strategy.

Job Requirement:

1. Possess a Diploma / Advanced Diploma, Bachelor’s Degree, or equivalent in any field.
2. Preferably at least 1 year of related working experience in a contact center.
3. Experience in managing live chats, emails, and inbound calls.
4. Fresh graduates and experienced applicants are welcome (entry-level will be discussed based on your previous experience).
5. Strong communication skills in email, face-to-face conversations, and messenger discussions.
6. Proficiency in English and Malay, both spoken and written; Mandarin is an added advantage.
7. Business writing skills are mandatory.
8. Good typing skills.
9. Strong logical thinking and problem-solving abilities.
10. Ability to work independently in a fast-paced environment.
11. Effective multitasking, prioritization, and time management skills.
12. Demonstrate teamwork consistently.
13. Positive attitude and eagerness to learn.
14. Fast learner with the ability to adapt to changes.
15. Good team player.
16. Willingness to work on a 24/7 shift basis, 5 days a week.