Total 4,415 Others/Any Full-time job vacancies

As a growing electronics company, we are in search of a candidate who can demonstrate their expertise in establishing a solid foundation for our service team, particularly in the areas of product refurbishment and cannibalization. This role also involves serving as the go-to technical resource for our customer service team, aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless and speedy resolution.

This individual will serve as the cornerstone of technical hands-on knowledge for PRISM+ products. They will be responsible for offering technical assistance, guidance, and support to both individual consumers and businesses encountering issues with our technical, hardware, and software systems. The selected candidate will play a pivotal role within PRISM+ Malaysia and will report directly to the Technical Support Lead.

Responsibilities of Technical Support Specialist but are not limited to:

• Hands-on troubleshooting, restoration and repair of PRISM+ products range with tools in the RMA office.
• Be on-site to conduct diagnosis on PRISM+ product issues and provide technical resolutions for customers in a professional manner as and when required.
• Supporting other departments and partners on product technical issues/guidelines – by proper process of problem identification, investigation and/or troubleshooting to provide the required solution(s).
• Maintaining records of repairs and fixes in the system per Company’s requirement.
• Participating in audit stock count in the warehouse, product certification, retrofit and parts identification activities.
• Coaching and mentoring new hires in terms of product knowledge and technical support skills.
• Setting up, maintaining and resolving issues of general IT asset/equipment and peripheral devices in Company offices and retail outlets.
• Assisting delivery team in the office during products delivery and pick up.
• Keeping workstation and tools in orderly manner.
• Participating in ad hoc projects or tasks as required by the Company.

• Diploma in Electronics/Computer Engineering, or any relevant course of studies.
• MUST have at least 3 years’ experience of on-site or in office hands on service/repair of electronic products or appliances role in fields relevant to this position.
• No sustained past or current bodily injuries that would prevent from daily lifting or relocating certain standard consumer appliances within the office or on-site workspace.
• Strong understanding of technical and product global specification standards in PRISM+ product range.
• Able to keep up with the fast pace and sustain productivity goals with minimal supervision.
• Team player attitude and passionate to achieve department and Company goals.
• Hands-on installation and repair experience of broader range of appliances is an added advantage.
• Possess own transport and valid driving license. (for on-site tasks)

1. Annual outpatient benefit (Includes dental and optical benefits)
2. Birthday leave
3. Performance bonus
4. Annual increment

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

What you will do:

• To acquire new dealers (including but not limited to Dealer Financing product) through established partnership nationwide or any other sales channels
• To handle any inquiries and/or complaints of dealers and provide recommendations/solutions to the issues.
• To encourage financing utilization by paying visitation to car dealers.
• To establish and perform a detail Know Your Customer (KYC) and due diligence for every on-boarding application.
• To arrange for signing of facility agreement with dealers.
• To review existing facility and performance of dealers and propose new credit limit (if applicable and relevant) over existing portfolio.
• Contribute to process improvement relating to assigned financing products.
• To perform any other duties and responsibilities assigned from time to time.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

What you will do:

• To acquire new dealers (including but not limited to Dealer Financing product) through established partnership nationwide or any other sales channels
• To handle any inquiries and/or complaints of dealers and provide recommendations/solutions to the issues.
• To encourage financing utilization by paying visitation to car dealers.
• To establish and perform a detail Know Your Customer (KYC) and due diligence for every on-boarding application.
• To arrange for signing of facility agreement with dealers.
• To review existing facility and performance of dealers and propose new credit limit (if applicable and relevant) over existing portfolio.
• Contribute to process improvement relating to assigned financing products.
• To perform any other duties and responsibilities assigned from time to time.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Job Responsibilities:

• Provide legal support and counsel to the company on a wide range of legal issues, including contracts, regulatory compliance, and corporate governance.
• Draft, review, and negotiate various legal documents, including contracts, agreements, and policies to safeguard the company’s interests.
• Advise management on legal risks and implications associated with business decisions and transactions.
• Ensure compliance with relevant laws and regulations across all business operations and advise on regulatory changes impacting the company.
• Assist in managing legal disputes and litigation, coordinating with external legal counsel as necessary.
• Conduct legal research and analysis to support the company's strategic objectives and decision-making process.
• Participate in the development and training of staff on legal compliance and company policies.
• Collaborate with various departments to facilitate legal strategies and initiatives that align with business goals.
• Maintain up-to-date knowledge of legal best practices, industry trends, and regulatory developments.

Job Requirements:

• Law degree (LLB) with a valid license to practice law.
• Minimum of 5-7 years of relevant legal experience, preferably in a corporate legal environment.
• Strong understanding of contract law, corporate governance, and compliance regulations.
• Exceptional legal drafting and negotiation skills.
• Excellent analytical and problem-solving abilities, with a keen eye for detail.
• Strong communication skills, both written and verbal, with the ability to convey complex legal concepts clearly to non-legal stakeholders.
• Ability to work effectively under pressure and manage multiple tasks simultaneously.
• Strong interpersonal skills with a collaborative approach to working with teams across the organization.
• Fluency in English and Bahasa Malaysia; proficiency in additional languages is a plus.

Job Responsibilities:

• Lead the development and implementation of comprehensive safety, health, and environmental (SH&E) programs to promote a safe and sustainable workplace.
• Direct the continuous improvement of operational excellence initiatives to enhance productivity, efficiency, and quality across the organization.
• Ensure compliance with all regulatory requirements and industry standards related to safety, health, and environmental practices.
• Establish and monitor key performance indicators (KPIs) for SH&E and OE to drive accountability and performance improvement.
• Collaborate with senior management and other departments to integrate SH&E and operational excellence strategies into overall business objectives.
• Provide leadership, training, and support to staff at all levels to foster a culture of safety and continuous improvement.
• Manage incident reporting, investigations, and root cause analyses to prevent recurrence and improve safety systems.
• Prepare and present reports on SH&E and operational excellence performance to executive management and external stakeholders.
• Stay informed about industry best practices, emerging trends, and regulatory changes related to safety, health, and environmental management.

Job Requirements:

• Master’s degree in Environmental Science, Occupational Health and Safety, Engineering, or a related field; relevant certifications (e.g., NEBOSH, ISO 14001, Six Sigma) are an advantage.
• Over 10 years of experience in SH&E and operational excellence roles, with at least 5 years in a leadership position.
• In-depth knowledge of applicable SH&E regulations, standards, and practices.
• Proven track record of developing and implementing successful SH&E and continuous improvement programs.
• Strong leadership, communication, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Exceptional analytical and problem-solving abilities to assess risks and develop mitigation strategies.
• Experience in conducting SH&E audits, inspections, and incident investigations.
• Ability to manage budgets and resources effectively in a dynamic environment.
• Fluency in English and Bahasa Malaysia; proficiency in additional languages is a plus.

Job Responsibilities

• Lead the overall HR strategy, ensuring alignment with the company’s goals and objectives.
• Oversee all HR functions including recruitment, talent management, compensation and benefits, employee relations, performance management, and training and development.
• Develop and implement HR policies, programs, and initiatives that foster a high-performance culture and enhance employee engagement.
• Ensure compliance with labor laws and regulations while promoting fair and equitable treatment of all employees.
• Partner with senior management to identify organizational needs and develop solutions to drive business performance.
• Manage succession planning initiatives to ensure talent pipelines and organizational resilience.
• Monitor and analyze HR metrics to inform strategic planning and continuous improvement initiatives.
• Facilitate change management efforts and promote a positive work environment aligned with OCIM’s values and mission.
• Lead and mentor HR teams, fostering their professional growth and development.

Job Requirements

• Bachelor's degree in Human Resources Management, Business Administration, or a related field; a Master’s degree is a plus.
• Minimum of 10 years of progressive HR experience, with at least 5 years in a managerial role.
• Proven experience in developing and implementing HR strategies and best practices.
• Strong knowledge of HR regulations, labor laws, and employment standards.
• Exceptional leadership, communication, and interpersonal skills.
• Ability to influence and partner with all levels of the organization.
• Strong analytical and problem-solving skills, with proficiency in HR metrics and data analysis.
• Fluency in English and Bahasa Malaysia; proficiency in additional languages is an advantage.
• Passion for fostering an inclusive and engaging workplace culture.

Job Responsibilities:

• Manage the general affairs department, ensuring efficient operations and support of organizational functions.
• Oversee office management, including facilities maintenance, procurement, and logistical support to ensure a productive and safe work environment.
• Develop and implement policies and procedures related to general affairs, office services, and organizational compliance.
• Coordinate and manage corporate events, meetings, and activities, ensuring logistics and resources are adequately provided.
• Act as the primary point of contact for internal clients regarding general affairs, resolving issues and addressing concerns effectively.
• Monitor budgets related to general affairs, ensuring cost-effective management of resources and services.
• Lead the recruitment, training, and development of general affairs staff to cultivate a high-performance team.
• Foster communication and collaboration among departments to streamline processes and share resources effectively.
• Maintain an understanding of the company’s goals and objectives to support general affairs activities in alignment with business strategies.

Job Requirements:

• Bachelor's degree in Business Administration, Management, or a related field; a Master's degree is an advantage.
• Minimum of 5-7 years of experience in general affairs, facilities management, or office administration, with a track record of progressive responsibility.
• Strong organizational and project management skills, with attention to detail.
• Excellent communication and interpersonal skills, capable of building relationships across all levels of the organization.
• Demonstrated ability to manage budgets and optimize resources effectively.
• Proficient in using office management software and IT systems.
• Ability to work independently and take initiative while also being a collaborative team player.
• Strong problem-solving skills with the ability to adapt to changing priorities in a fast-paced environment.
• Fluency in English and Bahasa Malaysia; proficiency in additional languages is a plus.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

We are seeking a dynamic and results-driven Senior Executive for Key Account Management to drive growth within our motorcycle industry segment. This role is pivotal in managing our client accounts, ensuring customer satisfaction, and maximizing revenue opportunities.

Key Responsibilities:

• Dealer Acquisition: Identify and acquire new motorcycle dealers through established partnerships and other sales channels.
• Dealer Support: Handle inquiries and complaints from dealers, providing effective solutions and recommendations to ensure satisfaction. Visiting motorcycle dealers regularly.
• Due Diligence: Conduct detailed Know Your Customer (KYC) assessments and due diligence for all onboarding applications.
• Contract Management: Arrange for the signing of facility agreements with dealers, ensuring all documentation is complete and accurate.
• Performance Review: Review existing dealer facilities and performance, proposing adjustments to credit limits as needed.
• Additional Duties: Perform any other duties assigned by management as needed.

• Bachelor’s degree in Business Administration, Marketing, or a related field is required.
• A minimum of 2 years of experience in key account management, sales, or business development, preferably in a consumer goods or related industry.
• Strong interest and passion for sales.
• Ability to work both independently and as part of a team.
• Meticulous attention to detail and ability to meet targets/KPIs within agreed timeframes.
• Own transport and willingness to travel outside Klang Valley for site visits.
• Ability to speak Mandarin or other dialects to cater to our diverse customer base.
• Proficient in Microsoft Word and Excel.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values GETFS :

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

What you will do:

• To focus on the acquisition of new business in growing the SME/ commercial lending portfolio through with the objective to meet personal targets and department targets.
• To enhance the profitability of existing customers portfolio through a variety of products offered.
• Coordinate with other departments to facilitate the drawdown of facilities, maximise process efficiency and customer satisfaction.
• Provide updates on customer level information to relevant parties in the organization.
• To identify new opportunities on latest industry trends as to increase revenue growth of the company.

• Min 2-3 years of experience in sales and marketing especially in SME/ commercial.
• Knowledgeable in sales for SME banking/ trade finance products/ commercial.
• Possesses basic business acumen and familiar with SME client financing needs, issues, trends and policies in the country.
• Knowledge and understanding on financial analysis and risk management.
• Strong initiative and positive attitude.
• Able to work independently with high degree of commitment and integrity.
• Analytical and able to think strategically.
• Excellent writing, communications and interpersonal skills.
• Well versed in English and Bahasa Malaysia as well as Mandarin to cater for our Chinese market.
• Need to possess own transport as this job require a lot of travelling.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Who You'll Work With

The Service Planner works within the Service Logistics Organization at Arista, and plays a key role in enabling the success of Arista’s post-sales Support offerings, which includes Warranty, Same Day, and Next Business Day delivery of critical spare parts to Arista’s end customers. The Service Logistics Organization within Arista is responsible for Arista’s Service Supply Chain, including Arista’s global network of service depots; planning of spare parts inventory across those depots; rapid delivery of hardware replacements to end customers; reverse logistics of RMA returns from customers; and the repair and reuse of customer-returned inventory.

Working within Arista’s Service Planning team, the Service Planner is responsible for planning stocking levels for critical spare parts across Arista’s service depots, executing related supply plans, and achieving on time delivery of hardware replacements to customers.

What You'll Do

• Plan inventory levels across Arista’s service depots to support customer service contracts
• Drive inventory levels to achieve on time delivery of advance replacements against 2 hour, 4 hour, and Next Business Day SLAs
• Define minimum stocking levels to hold in each depot based on install base, RMA rates, and lead time to replenish inventory
• Optimize inventory levels such that on time delivery goals are achieved while minimizing inventory investment
• Publish service demand to Repair Operations and prioritize repair output to fill minimum stocking levels in service depots
• Drive new orders with Manufacturing for inventory that cannot be sourced from Repair.
• Execute inventory movement and inventory transfers across service depots, rebalancing inventory as required
• Oversee inventory metrics for Service Depots – including hit rate, fill rate, and repair-to-new-buy ratio
• Develop and manage service inventory plans for new products as they are released by Arista’s R&D teams
• Review disposition of Engineering Change Orders as submitted by Engineering, driving required actions on Service Depot inventory, and ensuring inventory freshness
• Collaborate with peers to develop processes across Arista’s Service Supply Chain, including RMA Management, Inventory Management, Depot Operations, and Repair Operations
• Collaborate with peers in the development of systems and tools across Arista’s Service Supply Chain

• Maintaining and building an accurate, complete, up-to-date understanding of the market with insightful data and intelligence
• Accountable for analyses, charting and performing quality checks for analytic reports
• Assisting in developing analytical solutions, consumer insight recommendation and developing questionnaires aligned with client goals and needs
• Assisting in preparation of proposals and credential presentations
• Ensuring timely and quality deliverables and services to clients
• Providing administrative and operational support in research projects
• Collaborating with the various internal teams for research projects

You will play an essential role in managing research projects from start to finish; supporting the Senior Manager on research design, analysis, reporting through to presenting findings to clients. We will arm you with the best in market research skills and capabilities, through on the job coaching and structured training. You will also be given access to our full range of data and analytics solutions. Whilst we love surveys, we also have plenty of other data to quench your curiosity and wow your clients.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

• Organize, maintain, and update the People database.
• Prepare reports and presentations with guidance from the Senior People Business Partner or HRBP Senior Manager.
• Support the organization of events and employee engagement programs.
• Assist in creating key visuals and digital materials for HR initiatives.
• Participate in special HR projects as assigned.
• Provide general administrative support to the People Team.
• Handle ad hoc requests as needed.

Tasks:

• Warehouse operations in Kuala Lumpur International Airport
• Warehouse Migration from incumbent to new Local Service Provider
• B-travel expense management 
• Support scrapping process in Local Distribution Centre and Automotive Distribution Centre

Projects

• Value Stream Mapping and Variable Speed Drive for warehousing process
• Spaghetti diagram for packing process
• Power Business Intelligence (Power BI) dashboards for Key Key Performance Indicator(s)
• Implement warehouse maturity standards in Local Distribution Centre and Regional Distribution Centre

We’re searching for a knowledgeable, team-oriented Senior CRA to manage the clinical aspects of full-service global projects in Malaysia. As a Senior CRA at PSI, you will work on the frontline of communication with project stakeholders, ensuring the successful conduct of clinical trials in a variety of therapeutic indications. You will maintain the highest quality standards in the industry, while performing and supervising study start-up, clinical monitoring and site management activities on the country/regional level. 

You will become one of our first team members in Malaysia and contribute to the development of PSI Operations.

You will:

• Supervise study activities, timelines, milestones, and schedules on the country level.
• Conduct and report all types of onsite monitoring visits.
• Be involved in study set-up, including site contract and budget negotiations.
• Be responsible for site communication and management.
• Ensure consistency of all study processes and identify country differences.
• Oversee maintenance of study-specific and corporate tracking systems.
• Contribute to the development and update of project planning documents, essential documents, and project instructions.
• Be a point of contact for in-house support services, contractors, global cross-functional teams, and vendors.
• Responsible for execution and oversight of clinical trial country submissions and approvals for assigned protocols.  
• Development of local language materials including local language Informed Consents and translations.
• Works in partnership with IRB/IEC and Regulatory Authority in submission and approval-related interactions for assigned protocols.

To achieve an enjoyable, convenient and successful shopping and buying experience that leads to increased sales and sustained long-term profitability.

Your assignment

• To actively approach, customers who you see require additional help.
• To identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• To understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• To keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
• To convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues.
• To understand the store and department action plans. You take responsibility for your department goals and know how you contribute.
• You ensure you maximise sales whilst maintaining profitability by knowing and actively steering towards the top selling and prioritised products (e.g. overstock/over tag).

Commercial Support:

• Assist the Commercial Director with various tasks, including scheduling meetings, preparing presentations, and coordinating travel arrangements.
• Act as a point of contact between the Commercial Director and internal/external stakeholders, managing communication and follow-up as needed.
• Support the commercial team with administrative tasks, such as data entry, file management, and document preparation.
• Facilitate communication and collaboration within the commercial team and across departments, fostering a positive and productive work environment.
• Prepare and distribute internal communications, announcements, and reports as needed.
• Serve as a liaison between the Commercial Director and other departments, providing support and assistance as required.

Office Management:

• Oversee the smooth functioning of the office, including managing office supplies, facilities, and equipment.
• Coordinate office maintenance and repairs, liaising with vendors and service providers as necessary.
• Implement and maintain office policies and procedures to ensure efficient operations and compliance with company standards.
• Maintain accurate records and files, both electronic and physical, and ensure data integrity and confidentiality.
• Assist with organizing company events, meetings, and conferences, including scheduling, logistics, and coordination.
• Implement, and maintain EHS policies, procedures, and programs to ensure compliance with local regulations and Group standards.
• Coordinate EHS training and support to employees on EHS policies, procedures, and best practices.
• Serve as the primary point of contact for EHS-related inquiries, reporting, and compliance matters.

As Process Technician, you will be responsible for the operation of the assigned process, utilities  and associated facilities in accordance with the Refinery operating procedures and best practices. Your core duties will include but not limited to starting and stopping of equipment, maintaining and adjusting instrumentation, conducting shift tours for purpose of monitoring equipment operations. You will also operate the local start-stop and controls during start-up, shutdown and emergency operations and report operating conditions to the Refinery and Utilities Panelman, as well as any other duties and tasks as assigned. 

Responsibilities include: 

• Responsible for the local operation of the assigned process or utility units in accordance with the Refinery operating procedures and best practices. 
• Carries out the local Process and Utilities Systems operations including starting and stopping of equipment, maintaining and adjusting instrumentation, conducting shift tours for purpose of monitoring equipment operations. 
• Operates the local start-stop and controls during start-up, shutdown and emergency operations and reports operating conditions to the Refinery and Utilities Panelman. 
• Reports to the Senior Process Technician and Shift Supervisor. 

BROAD  FUNCTIONS : 

• Coordinate on DET testing and publish results accordingly.
• Ensure all data are uploaded to OLSPC in timely manner
• Guzik tester capacity and resources planning.
• Data analysis
• Competitor analysis and FA.

RESPONSIBILITIES : 

Regular

• Work with Sputter Process and coordinate with technicians on DET testing activities and priorities.
• Monitor DET results closely and advise sputter process for tuning accordingly whenever necessary.
• Resources and tester capacity planning in supporting all DET testing activities.
• Involve in drive build and internal component data analysis and provide valuable opinion to improve internal product performance.
• Propose DET specification to Product & Sputter group based on process capabilities for specs revision during mass production.
• Supervise and coach a group of technicians to perform routine tasks.
• Support all DET testing for internal process evaluation.
• Understand and accept responsibility for performing jobs safely
• Follow safety and health rules and regulations
• DET lab 7S

Irregular

• Reference generation and head screening for new program.
• Failure analysis for magnetic related issue.
• Product to product comparison.

CONTACTS

Regular

• Sputter Process Engineering, R&D Sputter, PE and QA

 Irregular

• FA, Operation

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

Responsibilities:

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues with Air-conditioning.
• Work with various departments or stakeholders to ensure the Aircon is delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays. (5 days work and 2 off days on a rotational basis)
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

About Us

MON Co. is a development studio and publisher at the intersection of gaming, entertainment, and blockchain technology. Originally operating as LiquidX, MON Co. is the force behind Pixelmon, its flagship IP franchise, and MON Protocol, a cutting-edge Web3 platform. The company is led by a team of seasoned executives from top gaming and entertainment studios. MON Co. aims to deliver high-quality, engaging experiences across a variety of entertainment platforms, including games, digital content, and transmedia storytelling, as it bridges the gap between Web2 and Web3.

MON Co.’s ecosystem includes MON Protocol, which drives Web3 partnerships and tokenized gaming economies, and MON Ventures, which invests in emerging IPs and projects like  Eternal League. With a growing community of over 1 million Pixelmon fans, a robust partner network of over 80 blockchain-native games, and a rapidly expanding portfolio, MON Co. is dedicated to shaping the future of entertainment for a global audience.

For more information on MON Co., please visit: https://www.mon.co 

Role Overview 

As a Narrative Designer Intern, you will work closely with the Narrative Design team to help bring our world, story, and characters to life. You’ll gain hands-on experience in writing, dialogue design, quest design, and the broader narrative development process. This internship will give you the opportunity to grow your skills in a collaborative, fast-paced environment while contributing to the creation of impactful, player-driven narratives.

What You Can Expect To Work On

• Collaborate on Story Development: Work with narrative designers to brainstorm and develop story ideas, plotlines, and character arcs.
• Write Dialogue and Content: Assist in writing character dialogue, narrative text, and in-game events to enhance the player experience.
• Quest Design Support: Design and document quest structure and objectives that drive the game's narrative.
• Worldbuilding: Assist in the creation of lore, setting details, and backstory to deepen the game world’s immersion.
• Playtesting and Feedback: Participate in playtesting sessions and provide feedback on the narrative elements, identifying opportunities for improvements.
• Research and Inspiration: Conduct research on storytelling techniques, games, books, films, and other media to inspire the narrative design process.
• Documentation: Document narrative elements and maintain clarity in game design documents.

What You Need to Succeed

• Passion for storytelling and familiarity with interactive narrative design.
• Excellent writing and editing skills with a strong attention to detail.
• Ability to think critically and collaborate within a team environment.
• Strong understanding of game mechanics and how they interact with narrative structure.
• Proficiency in Microsoft Office or Google Docs 
• Knowledge of narrative design principles and an understanding of how storytelling impacts player engagement and experience.
• Ability to accept feedback and iterate on creative work.

Benefits and Why You’ll Love Working With Us

• We Listen. Your voice, ideas, and suggestions matters to us, as we continuously evolving
• Our People. You’ll be working with a diverse, multicultural, international, talented, fun, supportive, and innovative people and team. We are people you can be proud to work with
• On The Edge of Innovation. Working on the latest technological, social and financial trends that is web3 and blockchain
• Flat Organisation. our team is a community, we work together as a team from all levels in true decentralised spirit

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

Responsibilities:

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues.
• Work with various departments or stakeholders to ensure the products are delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays. (5 days work and 2 off days on a rotational basis)
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office.

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and expanding fast in Indonesia and Malaysia, as well as other SEA countries, we are now looking for a Campaigns Director/Senior Manager (Lead Generation), to be part of this exciting growth story.

Responsibilities

• Strategise and create multi-channel marketing plans to deliver on lead generation campaigns for various client accounts. Channels include farming and email/Whatsapp marketing to existing bases, paid advertising, community marketing, events and partnerships, telesales, offline promoters, etc.
• Brief, project manage, and oversee the quality of work from a team of performance specialists, CRM specialists, data processing specialists, copywriters and designers, to deliver on campaigns. If needed, source for suppliers/freelancers and onboard them.
• Forecast budget/CPL and timelines for campaigns.
• Constantly monitor performance across multiple campaigns, and be agile in moving resources across campaigns or changing creatives/channels as needed, understanding drop-out points throughout the journey and troubleshoot accordingly, ultimately ensuring all deliverables are submitted on time and spend is within budget.
• Drive more sophistication in source attribution and performance measurement.
• Understand our target audiences’ behaviours, as well as analyse and segment our existing base, to improve new user acquisition and cross-sell.
• Continually find ways to optimise campaigns and maximise margins.
• Build long-term strategies for user acquisition while managing short-term fulfilment.
• Interact directly with clients for day-to-day operations, building positive relationships with them to facilitate renewal or other business opportunities.
• Responsible for timely billing of clients.
• Be the subject matter expert for omnichannel lead generation campaigns, advising on best practice, feasibility, pricing/CPL, as well as timeline and budget needed for new campaigns/clients.

What we offer

About Invenco by GVR
Invenco by GVR is a dynamic and innovative force in the world of technology-driven retail solutions. Born from the integration of various groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. We are a global team located in over 20 countries and are proud of our diversity. 

Our culture
But it's not just about technology; it's about people. At Invenco by GVR, we are crafting a global tech culture defined by transparency and open communication. We embrace agility, collaboration, and inclusivity within our teams. We look forward, welcoming change as we steer towards the future. At Invenco by GVR, we don't just adapt to change; we drive it, ensuring that our global team remains at the forefront of innovation.

Our people are working on new products and tech stacks that make people’s lives easier. We have a learning environment where we challenge the status quo and encourage a growth-mindset. There is a wide range of opportunities to develop your career across the globe.  We understand that life is a balance, and we offer flexibility, a welcoming culture, plus the opportunity to give back to your community. 

About the role
The FA&P Analyst is responsible for handling day to day operations of FA&P Dept, weekly/monthly/quarterly forecast, monthly closing and variance analysis reporting & submission to global and annual budgeting. The work involves liaison between the commercial team (sales/customer care/marketing), factories and accounting team.

In this position you will manage :

Forecasting & Variance Analysis

·       Lead the monthly forecasting processes

·       Analyse regional business results to identify trends and/or financially significant variances and suggest corrective actions  to improve business profitability and growth.

·        Build and optimize FP&A processes and use financial forecasting and modelling techniques to project performance

·       Perform in-depth analysis of the group's performance on P&L, B/S, working capital efficiency, cash flow management, pricing and other key efficiency indicators.

 Business & Commercial partnering

·       Conduct scenario analysis to support strategic decision-making and evaluate the financial impact of various initiatives.

·       Oversee the preparation of timely and accurate financial reports, dashboards, and presentations to regional and senior leadership. Provide financial advisory support to the regions.

·      Support development of regional commercial business plan

 Budgeting

·       Lead the annual budgeting processes, working closely with cross-functional teams

About your Experience
You will have at least 5 year’s experience in an FA&P role,  have worked closely with commercial teams and be able to communicate effectively at all levels. A passion for data analysis and tech is a given.

·       Degree in Business, Finance or Finance Professional qualification.

·       HFM (Hyperion Financial Management) experience required.

·       Experience with PowerBI, will be a plus.

·       Deep understanding of a matrix organization and an ability to manage stakeholders from various functions

·       Good excel skills with experience in building database, reporting, financial models and forecast.

 Invenco by GVR benefits

Our people are the core of Invenco by GVR and we have a range of benefits which support you as an employee.

 In Malaysia our key benefits include:

·       Competitive and performance based pay

·       Global career opportunities and development

·       Enhanced leave policy paid parental leave & get your birthday off!

·       Medical insurance for employee and immediate family members and access to EAP services

·       Flexibility to balance your work-life in a way that's right for you

·       Variety of Employee Resource Groups and volunteer days

Interested?
We would love to hear from you – please click the link to the application page and apply today.

1.     Responsibilities, duties and authority

·        The Application Engineer is responsible for translating RFI into technical solutions, allowing for technology, time schedules and budgets.

·        You are responsible for the commercial proposal and coordinate the entire tender and quotation procedure, from RFQ to issuing of the quotation, with all the necessary departments.

·        You translate the customer’s preferences into standards and technical options.

·        You translate the customer’s needs to the quotation that has the greatest chance of success with the best possible pre-calculated margin.

·        You substantiate and defend the technical-commercial proposal to the customer.

·        You furnish the customer with solutions consisting of the maximum number of standard HITEC solutions.

·        You start up the sales process by independently following an actual lead.

·        You incorporate a long-term business partner in your portfolio as an account.

·        You draw up the price specifications for the Business Partners.

·        You ensure a smooth transfer to the project team so that they can execute and complete the project.

·        You maintain contact with (in-house) suppliers with respect to the quality requirements and standards and the quality of the supplied peripheral equipment.

·        You draw up the specifications for the peripheral equipment that needs to be purchased.

·        You ensure that correct and complete technical documentation is made available on time.

·        You give customers and colleagues advice on technical solutions.

·        You provide and rectify technical information for customers, consultants, suppliers and the company.

·        You are a member of Project team during the implementation of projects.

2.     Communication

·        You communicate with the customers and translate the customer’s needs into (standard) technical

solutions.

·        You proactively support the Partners.

·        You answer the commercial questions from other country organizations.

·        You proactively discuss the optimization options with departments.

·        You discuss the progress and quality of the work with the Sales Manager.

·        You work with colleagues from Engineering and Project Management to design and support the project organization in the country organizations.

·        You coordinate the technical side of the project with the Sales and Engineering departments and provide technical support for the Project Manager.

·        You provide support during tests and during the external installation and commissioning process.

·        You approve the quotations jointly with the Sales Manager.

·        You discuss the progress and quality of the work with the Projects Manager.

3. Company rules and rules of conduct

·        HITEC has company rules, the rules of conduct, guidelines and work procedures to be followed by its employees.

·        You have 3-5 years of related experience.

·        You have affinity with mechanical engineering.

·        You have experience with project-based work.

·        You are familiar with UPS systems and areas of application.

·        You are familiar with international B2B and can understand/have affinity with other cultures.

·        You speak, write and read English and preferably also can speak and read Chinese.

·        You have experience with MS Office and AutoCAD.

About Us

MON Co. is a development studio and publisher at the intersection of gaming, entertainment, and blockchain technology. Originally operating as LiquidX, MON Co. is the force behind Pixelmon, its flagship IP franchise, and MON Protocol, a cutting-edge Web3 platform. The company is led by a team of seasoned executives from top gaming and entertainment studios. MON Co. aims to deliver high-quality, engaging experiences across a variety of entertainment platforms, including games, digital content, and transmedia storytelling, as it bridges the gap between Web2 and Web3.

MON Co.’s ecosystem includes MON Protocol, which drives Web3 partnerships and tokenized gaming economies, and MON Ventures, which invests in emerging IPs and projects like Eternal League. With a growing community of over 1 million Pixelmon fans, a robust partner network of over 80 blockchain-native games, and a rapidly expanding portfolio, MON Co. is dedicated to shaping the future of entertainment for a global audience.

For more information on MON Co., please visit: https://www.mon.co

What You Can Expect To Work On

• Launchpool Program: Take a hands-on role in managing the correct planning, execution and development of the MON Launchpool program, coordinating with external partners, and internal teams.
• Define clear project scope, objectives, and deliverables while working closely with internal teams (product, marketing, development, tech, etc.).
• Coordinate efforts across engineering, product, compliance, and marketing teams to ensure alignment on project goals and timelines.
• Track and manage project timelines and KPIs, ensuring deadlines are met and deliverables are of high quality.
• Develop and manage relationships with external partners, such as partner projects. distribution and solution platforms, to promote project visibility and ensure smooth launches.
• Stakeholder Communication: Act as the primary point of contact for internal and external stakeholders involved in the project lifecycle.
• Manage investor, partner, and community communications related to project developments and launches.
• Risk Management: Identify potential risks throughout the project lifecycle and develop mitigation strategies to ensure projects stay on track.
• Conduct regular reviews and retrospectives to improve project processes and outcomes.
• Regularly communicate with senior management on project status, risks, and any required adjustments to the strategy.
• Deep Crypto Knowledge & Application: Leverage your expertise in crypto technologies, including blockchain, DeFi, and NFTs, to ensure that projects align with industry best practices and current market trends.
• Stay up-to-date with the latest trends in crypto and blockchain and provide strategic insights into emerging technologies that could benefit the company’s growth.

What You Need to Succeed

• 2-3 years of Project Management experience in the crypto or blockchain space.
• Strong deep knowledge of crypto technologies, including blockchain, DeFi, NFTs, and cryptocurrencies.
• Ideally some previous hands-on experience in launchpool programs, token launches, IDOs, or similar initiatives, with a proven track record of successful delivery (at least as a user)
• Solid understanding of tokenomics, smart contracts, and decentralized networks.
• Experience with project management tools (e.g., Jira, Trello, Asana, or similar).
• Excellent organizational and leadership skills, with the ability to manage multiple projects simultaneously.
• Strong communication skills, with experience in reporting to senior stakeholders and managing cross-functional teams.
• Ability to thrive in a fast-paced, ever-evolving environment with a high level of autonomy.
• Understanding of regulatory requirements and best practices in the crypto and blockchain industry is a plus.
• Experience in coordinating remote teams or working with international teams is an advantage.

• We Listen. Your voice, ideas, and suggestions matters to us, as we continuously evolve
• Our People. You’ll be working with a diverse, multicultural, international, talented, fun, supportive, and innovative people and teams. We are people you can be proud to work with
• On The Edge of Innovation. Working on the latest technological, social and financial trends that is web3 and blockchain
• Flat Organisation. our team is a community, we work together as a team from all levels in true decentralised spirit