Total 16 Senior Executive technical support job vacancies in Malaysia

Responsibilities:

a) Plan delivery schedules and monitor daily job order progress.

b) Propose effective solutions for customers’ needs and address challenges.

c) Conduct regular customer visits to identify and seize business opportunities.

d) Handle sales processes, including quotations, gathering drawings, and customer details.

e) Collaborate with the design team to meet design requirements and provide input on criteria.

f) Calculate costs and ensure profitable margins for parts and services.

g) Strategize and plan market expansion initiatives.

h) Work closely with production teams to maintain quality control and share technical knowledge.

i) Track sales figures and prepare monthly sales trend reports.

Requirements:

a) Minimum SPM or Diploma in Marketing or Engineering.

b) Experience or knowledge in the metal precision fabrication industry is preferred.

c) Proficiency in English, Malay, or Mandarin (verbal and written).

d) Ability to work independently with a dynamic and proactive approach.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• Epf & socso

職責：

a) 規劃交付時間表並監控每日作業訂單進度。

b) 針對客戶需求提出有效的解決方案並因應挑戰。

c) 定期拜訪客戶，發現並抓住商機。

d) 處理銷售流程，包括報價、收集圖面和客戶詳細資料。

e) 與設計團隊合作以滿足設計要求並提供標準輸入。

f) 計算成本並確保零件和服務的利潤率。

g) 制定市場拓展計畫並制定策略。

h) 與生產團隊密切合作，保持品質控制並分享技術知識。

i) 追蹤銷售數據並準備每月銷售趨勢報告。

要求：

a) 最低 SPM 或行銷或工程文憑。

b) 有金屬精密製造業經驗或知識者優先。

c) 精通英語、馬來語或普通話（口頭和書面）。

d) 能夠以動態和主動的方式獨立工作。

津貼和福利

• 事假
• 開放文化
• 個人發展機會
• 公積金和社會保險

Responsibilities:

You will play an important role in:

 Responsible for sales of the TOX® full range of products & special fabrication systems to

existing and new customers.

 To visit customers & carrying out technical discussions/presentation, designing of

systems/products selection, costing, preparing quotations, negotiation for & execution of

purchase orders from customers.

 To understand the needs of the key accounts to propose suitable solutions based on their

requirements.

 Conduct company/product presentations to customers and assessing customers’ need.

 Preparing project proposal ensuring that the product offering, pricing, payment term and other

commercial terms are indicated.

 Maintaining up-to-date awareness of competitors and their activities.

 Being aware of product & service marketability, customers’ technical & manufacturing needs

as well as government regulations

 Maintaining an up-to-date awareness of strategic plans and procedures to coordinate market

plans.

 Responsible for managing the company’s existing relationships while developing new

business opportunities.

To succeed in this role, we will need you to be:

 Bachelor’s or Master’s Degree in Mechanical/Industrial Engineering or comparable

education.

 Minimum 5 to 7 years experience in Automation System and Project Sales handling

especially in Automotive and Home Appliances industry.

 Good working knowledge of Pneumatic, Hydraulic, PLC, Servo Drive programming and

Automation systems.

 Ability to be successful in an environment of continuous improvements and stretch targets.

 Good personal influencing, negotiation and selling skills.

 Must be proactive, multitask and work independently with minimal supervision.

 Independent with strong sense of responsibility and initiative.

 Matured personality, enthusiastic, team player and able to work under pressure.

 Willingness for frequent domestic and international business trips as needed.

 Good command of English, both spoken and written

 Own vehicle and possess valid driving license.

職責：

您將在以下方面發揮重要作用：

 負責 TOX® 全系列產品及特殊製造系統的銷售

現有和新客戶。

 拜訪客戶並進行技術討論/展示、設計

系統/產品選擇、成本會計、準備報價、談判和執行

從客戶購買訂單。

 了解大客戶的需求，並根據他們的情況提出合適的解決方案

要求。

 向客戶進行公司/產品展示並評估客戶的需求。

 準備專案提案，確保產品供應、定價、付款期限和其他

註明了商業條款。

 保持對競爭對手及其活動的最新了解。

 了解產品和服務的適銷性、客戶的技術和製造需求

以及政府法規

 保持對策略計畫和程序的最新認識，以協調市場

計劃。

 負責管理公司現有的關係，同時發展新的關係

商業機會。

為了成功扮演這一角色，我們需要您：

 機械/工業工程或同等學歷的學士或碩士學位

教育。

 至少 5 至 7 年自動化系統與專案銷售處理經驗

尤其是汽車和家電業。

 良好的氣壓、液壓、PLC、伺服驅動程式設計和

自動化系統。

 能夠在持續改善和延伸目標的環境中取得成功。

 良好的個人影響力、談判和銷售技巧。

 必須積極主動、多任務並在最少的監督下獨立工作。

 獨立，具有強烈的責任感和進取心。

 個性成熟，熱情，有團隊合作精神，能承受工作壓力。

 願意根據需要頻繁出差國內和國際。

 良好的英語口語和書面能力

 擁有車輛並持有有效駕駛執照。

Description:
TANG International Education Group Malaysia is seeking an enthusiastic and skilled individual to join our team as an IT cum Trainer Executive. The ideal candidate will possess a strong background in IT, online teaching, and excellent communication skills. As our company deals extensively with clients from China and Malaysia, proficiency in both Chinese and Malay languages is essential.

Responsibilities:

• Online Teaching: Conduct online training sessions for company clients, focusing on IT skills and knowledge. Create engaging and informative content to facilitate learning.
• Client Communication: Communicate effectively with clients in a friendly and outgoing manner. Address their inquiries, concerns, and provide technical support as needed.
• Issue Resolution: Troubleshoot application and IT-related issues faced by clients. Provide timely and effective solutions to ensure smooth operation of systems and applications.
• Training Delivery: Deliver training sessions to company staff as needed, ensuring they are equipped with the necessary IT skills and knowledge to perform their roles effectively.
• Continuous Learning: Stay updated with the latest trends and developments in IT and online teaching methodologies. Incorporate new techniques and technologies into training programs to enhance effectiveness.
• Language Proficiency: Utilize proficiency in Chinese and Malay languages to facilitate communication with clients and colleagues. Translate documents and materials as necessary.
• Collaboration: Work closely with the IT team to identify and address technical issues. Collaborate with other departments to ensure alignment of training programs with company goals and objectives.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
  Proven experience in online teaching and IT support.
• Strong communication and interpersonal skills.
• Ability to effectively troubleshoot and resolve technical issues.
• Proficiency in Chinese and Malay languages is mandatory.
• Willingness to travel domestically and to China for client meetings and training sessions.
• Outspoken and friendly demeanor with a passion for helping others learn.
• Ability to adapt to a fast-paced environment and multitask effectively.
• Willingness to undergo training and development as required.

Benefits:

• Competitive salary package.
• Opportunities for career growth and advancement.
• Training provided to enhance skills and knowledge.
• Dynamic and supportive work environment.

Join TANG International Education Group Malaysia and become part of a dynamic team dedicated to providing quality education and support to our clients. Apply now and unleash your potential as an IT cum Trainer Executive!
 
 
 

 

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Personal leave
• Personal development opportunities

Responsibilities:

• Conducting field services in pre-commissioning, commissioning, maintenance work, fault diagnosis and repairs.
• Providing trainings and support to regional service engineers and service partners.
• Providing remote support to customers through telephone and email.
• Ensuring that the field services comply with the work health and safety requirements.
• Planning and coordinating tasks as well as liaising with other divisions of the business to complete jobs in a timely manner.

Job Requirement:

• Bachelor’s degree or above in electrical engineering.
• Good command of English, both speaking and writing.
• Excellent and professional customer service skills.
• Able to travel overseas regularly in the APAC region (primarily within Southeast Asia).
• Superior time management and organisational skills.
• Be a team player and great attention to detail.
• Ability to multi-task with excellent follow up skills.
• Responsible for the work and your customer.
• Experience in a technical support or customer service role within the solar PV industry.
• Hands-on experience in PV inverter repairs and commissioning.
• Fresh graduates are welcome to apply.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Title: Technical Engineer

Location:

No.1-2 Second Floor, Jln Anggerik Vanilla BF 31/BF, Kota Kemuning, 40460 Shah Alam, Selangor

Department:

Design Department

Salary Range:

Competitive, based on experience

About the Role:

We are looking for a skilled Technical Engineer to join our team! In this role, you’ll be working closely with customers to meet their requirements and provide innovative technical solutions. You will also be involved in researching and developing new products, as well as optimizing existing ones. If you have experience in civil engineering, technical support, and construction, and are passionate about creating efficient solutions, this is the perfect role for you!

Key Responsibilities:

• Understand customer needs and provide effective technical solutions.

• Research and develop new products, while also improving current ones.

• Collaborate with the design team to ensure technical accuracy and efficiency.

What We’re Looking For:

• Diploma or Bachelor’s Degree in Civil Engineering or a related field.

• Strong communication skills and the ability to work independently.

• Proficiency in English, Bahasa Malaysia, and Chinese (preferred for fluent Chinese speakers).

• Familiarity with Microsoft Office, WPS, and other office software.

• In-depth knowledge of local building structure design specifications.

• 3+ years of on-site construction experience, with a focus on technical support and project management.

• Proficiency in stress analysis software (e.g., Protastructure, Autodesk Robots, Staad Pro, or Midas Gen) and the ability to conduct independent structural stress calculations.

Why Join Us?

• Be part of a dynamic and innovative team.

• Work on exciting projects and develop cutting-edge solutions.

• Opportunities for career growth and professional development.

If you’re ready to take on new challenges and contribute to a forward-thinking company, we’d love to hear from you!

Perks & Benefits

• Employee equity
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Title: Technical Engineer

Location:

No.1-2 Second Floor, Jln Anggerik Vanilla BF 31/BF, Kota Kemuning, 40460 Shah Alam, Selangor

Department:

Design Department

Salary Range:

Competitive, based on experience

About the Role:

We are looking for a skilled Technical Engineer to join our team! In this role, you’ll be working closely with customers to meet their requirements and provide innovative technical solutions. You will also be involved in researching and developing new products, as well as optimizing existing ones. If you have experience in civil engineering, technical support, and construction, and are passionate about creating efficient solutions, this is the perfect role for you!

Key Responsibilities:

• Understand customer needs and provide effective technical solutions.

• Research and develop new products, while also improving current ones.

• Collaborate with the design team to ensure technical accuracy and efficiency.

What We’re Looking For:

• Diploma or Bachelor’s Degree in Civil Engineering or a related field.

• Strong communication skills and the ability to work independently.

• Proficiency in English, Bahasa Malaysia, and Chinese (preferred for fluent Chinese speakers).

• Familiarity with Microsoft Office, WPS, and other office software.

• In-depth knowledge of local building structure design specifications.

• 3+ years of on-site construction experience, with a focus on technical support and project management.

• Proficiency in stress analysis software (e.g., Protastructure, Autodesk Robots, Staad Pro, or Midas Gen) and the ability to conduct independent structural stress calculations.

Why Join Us?

• Be part of a dynamic and innovative team.

• Work on exciting projects and develop cutting-edge solutions.

• Opportunities for career growth and professional development.

If you’re ready to take on new challenges and contribute to a forward-thinking company, we’d love to hear from you!

Perks & Benefits

• Employee equity
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Title: Technical Engineer

Location:

No.1-2 Second Floor, Jln Anggerik Vanilla BF 31/BF, Kota Kemuning, 40460 Shah Alam, Selangor

Department:

Design Department

Salary Range:

Competitive, based on experience

About the Role:

We are looking for a skilled Technical Engineer to join our team! In this role, you’ll be working closely with customers to meet their requirements and provide innovative technical solutions. You will also be involved in researching and developing new products, as well as optimizing existing ones. If you have experience in civil engineering, technical support, and construction, and are passionate about creating efficient solutions, this is the perfect role for you!

Key Responsibilities:

• Understand customer needs and provide effective technical solutions.

• Research and develop new products, while also improving current ones.

• Collaborate with the design team to ensure technical accuracy and efficiency.

What We’re Looking For:

• Diploma or Bachelor’s Degree in Civil Engineering or a related field.

• Strong communication skills and the ability to work independently.

• Proficiency in English, Bahasa Malaysia, and Chinese (preferred for fluent Chinese speakers).

• Familiarity with Microsoft Office, WPS, and other office software.

• In-depth knowledge of local building structure design specifications.

• 3+ years of on-site construction experience, with a focus on technical support and project management.

• Proficiency in stress analysis software (e.g., Protastructure, Autodesk Robots, Staad Pro, or Midas Gen) and the ability to conduct independent structural stress calculations.

Why Join Us?

• Be part of a dynamic and innovative team.

• Work on exciting projects and develop cutting-edge solutions.

• Opportunities for career growth and professional development.

If you’re ready to take on new challenges and contribute to a forward-thinking company, we’d love to hear from you!

Perks & Benefits

• Employee equity
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Title: Technical Engineer

Location:

No.1-2 Second Floor, Jln Anggerik Vanilla BF 31/BF, Kota Kemuning, 40460 Shah Alam, Selangor

Department:

Design Department

Salary Range:

Competitive, based on experience

About the Role:

We are looking for a skilled Technical Engineer to join our team! In this role, you’ll be working closely with customers to meet their requirements and provide innovative technical solutions. You will also be involved in researching and developing new products, as well as optimizing existing ones. If you have experience in civil engineering, technical support, and construction, and are passionate about creating efficient solutions, this is the perfect role for you!

Key Responsibilities:

• Understand customer needs and provide effective technical solutions.

• Research and develop new products, while also improving current ones.

• Collaborate with the design team to ensure technical accuracy and efficiency.

What We’re Looking For:

• Diploma or Bachelor’s Degree in Civil Engineering or a related field.

• Strong communication skills and the ability to work independently.

• Proficiency in English, Bahasa Malaysia, and Chinese (preferred for fluent Chinese speakers).

• Familiarity with Microsoft Office, WPS, and other office software.

• In-depth knowledge of local building structure design specifications.

• 3+ years of on-site construction experience, with a focus on technical support and project management.

• Proficiency in stress analysis software (e.g., Protastructure, Autodesk Robots, Staad Pro, or Midas Gen) and the ability to conduct independent structural stress calculations.

Why Join Us?

• Be part of a dynamic and innovative team.

• Work on exciting projects and develop cutting-edge solutions.

• Opportunities for career growth and professional development.

If you’re ready to take on new challenges and contribute to a forward-thinking company, we’d love to hear from you!

Perks & Benefits

• Employee equity
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

職位名稱：技術工程師

地點：

No.1-2 Second Floor, Jln Anggerik Vanilla BF 31/BF, Kota Kemuning, 40460 莎阿南, 雪蘭莪

部門：

設計部

薪資範圍：

有競爭力，基於經驗

關於角色：

我們正在尋找熟練的技術工程師加入我們的團隊！在此職位中，您將與客戶密切合作，以滿足他們的要求並提供創新的技術解決方案。您還將參與新產品的研究和開發以及現有產品的最佳化。如果您擁有土木工程、技術支援和施工經驗，並且熱衷於創建高效的解決方案，那麼這就是您的完美職位！

主要職責：

• 了解客戶需求並提供有效的技術解決方案。

• 研究和開發新產品，同時改進現有產品。

• 與設計團隊合作，確保技術準確性和效率。

我們正在尋找什麼：

•土木工程或相關領域的文憑或學士學位。

• 較強的溝通能力及獨立工作能力。

• 精通英語、馬來語和中文（中文流利者優先）。

• 熟悉Microsoft Office、WPS等辦公室軟體。

• 深入了解當地建築結構設計規範。

• 3年以上現場施工經驗，重點在於技術支援和專案管理。

• 熟練使用應力分析軟體（例如Protastruct、Autodesk Robots、Staad Pro 或Midas Gen ）並且能夠進行獨立的結構應力計算。

為什麼加入我們？

• 成為充滿活力和創新團隊的一員。

• 致力於令人興奮的專案並開發尖端的解決方案。

• 職涯發展和專業發展的機會。

如果您準備好接受新的挑戰並為一家具有前瞻性的公司做出貢獻，我們很樂意聽取您的意見！

津貼和福利

• 員工股權
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

The Office Automation and Technical Support Manager is responsible for overseeing office technology systems, managing IT support, and leading the entire lifecycle of all workstation equipment e.g. laptops and devices.  This will cover all staff in all Malaysian offices (Titiwangsa, Menara KH, Cyberjaya, Penang) 

This position is ideal for a tech-savvy leader who excels at implementing automation tools, managing device procurement and distribution, delivering excellent user support across the organization, and providing strategic leadership in technology deployment to enhance productivity. 

Key Responsibilities: 

1. Office Automation Management: 

• Oversee the selection, deployment, and management of office automation tools (e.g., M365, Microsoft Dynamics, JIRA). 
• Work closely with department heads to assess needs and identify opportunities to automate repetitive tasks and streamline office workflows. 
• Manage vendor relationships and liaise with external service providers to ensure timely upgrades, support, and integration of systems. 

2. Internal Technical Support: 

• Lead the internal technical support team to provide high-quality, timely support for staff on hardware, software, and network-related issues. 
• Implement and maintain helpdesk systems to track, prioritize, and resolve employee IT issues efficiently. 
• Develop and enforce IT support policies, procedures, and documentation to maintain smooth operations and ensure security compliance. 
• Developing and managing the organisation’s private Sharepoint intranet. 

3. Equipment Procurement and Management: 

• Manage the team responsible for procuring, configuring, and distributing laptops, mobile devices, and other office technology equipment like meeting room electronic equipment. 
• Ensure the timely provision of technology to new hires and existing employees, including the setup and deployment of devices. 
• Oversee inventory management for office technology assets, including tracking, repair, and lifecycle management of devices. 

4. System Management & Upgrades: 

• Oversee the regular maintenance, updates, and troubleshooting of office hardware and software systems. 
• Ensure all office technology, including printers, computers, phones, and networking equipment, is functioning optimally. 
• Implement backup, disaster recovery, and cybersecurity protocols to safeguard company data and ensure business continuity. 

5. Training and Development: 

• Lead, develop and mentor the IT admin and technical support team   
• Organize and deliver training sessions for staff on new office automation tools, software, and IT policies. 
• Develop user guides and technical documentation to enhance self-service support. 

6. Strategic Leadership: 

• Collaborate with senior management to identify technology-driven opportunities that will increase organizational efficiency and innovation. 
• Stay up-to-date with the latest office automation trends, software solutions, and best practices in technical support. 

Qualifications: 

• Bachelor's degree in Information Technology, Computer Science, or a related field. 
• 5+ years of experience in IT support, cloud solutioning, office automation, or a related field, with at least 2 years in a management role. 
• Strong technical knowledge of office software systems, workflow automation tools, network infrastructure, and cybersecurity practices. 
• Excellent problem-solving skills with a proactive and hands-on approach to troubleshooting. 
• Experience in managing IT projects, including system rollouts and upgrades. 
• Strong communication and interpersonal skills, with the ability to work with non-technical staff and cross-functional teams. 

• Respond to technical queries in relation to professional and regulatory standards.
• Plan and conduct internal and external training relating to professional and regulatory standards.
• Keep updated with the professional and regulatory standards including conduct of research and studies from time to time.
• Monitor and report on the operating effectiveness of the Firm’s level of quality control.
• Assist to implement changes to the audit methodology in order to maintain compliance with the applicable approved accounting and auditing standards in Malaysia.
• Ensure the quality of audit engagements carried out within the Firm are in compliance with professional standards and the Firm’s requirement.
• Liaise with various global/local professional bodies and regulators on the current development issues in the industry.
• Assist in any other ad-hoc projects or assignments which may be assigned from time to time.

Job Requirement:

• A Bachelor's Degree or equivalent in Accountancy, Finance, or a related field is required.
• Preferably a member of a recognised accounting body (i.e., MIA / MICPA / ACCA / ICAEW or equivalent).
• Minimum 8 years of working experience in related fields, including audit experience, in well-established professional services firms will be an added advantage.
• Have sound knowledge of international and local accounting as well as auditing standards.
• Excellent written and verbal communication skills.
• Strong interpersonal skills besides the ability to learn and adapt quickly.
• Able to work independently, with strong attention to detail and the ability to generate high-quality deliverables.
• Strong analytical skills and problem-solving

• Act as the main spokesperson to articulate the technology value of the product/domain to internal teams (delivery, product managers) and occasionally to external audiences (customers).
• Serve as the go-to design authority for the development team.
• Contribute to overall architecture improvements and validate proposed architectures by building prototypes.
• Balance tactical needs with longer-term architectural strategy.
• Articulate the cost and benefits of solutions,
• Contribute to overall architecture improvements of the platform and/or services
• Validate the proposed architecture building prototypes and undertake the necessary POC
• Manage the balance between tactical needs and longer-term architectural strategyWhen required, be able to articulate the cost and benefits of the solutions and translate technology into business language and value
• Keep abreast about new advances in own technology areas and propose the implementation of state-of-art technology
• Work closely with Global Architects on any key architectural alignment & decisions
• Participates in reviews of software engineers’ code to deliver high quality solutions
• Provide supports to SRE/GPS colleagues in troubleshooting high-severity production incidents

• Act as the main spokesperson to articulate the technology value of the product/domain to internal teams (delivery, product managers) and occasionally to external audiences (customers).
• Serve as the go-to design authority for the development team.
• Contribute to overall architecture improvements and validate proposed architectures by building prototypes.
• Balance tactical needs with longer-term architectural strategy.
• Articulate the cost and benefits of solutions,
• Contribute to overall architecture improvements of the platform and/or services
• Validate the proposed architecture building prototypes and undertake the necessary POC
• Manage the balance between tactical needs and longer-term architectural strategyWhen required, be able to articulate the cost and benefits of the solutions and translate technology into business language and value
• Keep abreast about new advances in own technology areas and propose the implementation of state-of-art technology
• Work closely with Global Architects on any key architectural alignment & decisions
• Participates in reviews of software engineers’ code to deliver high quality solutions
• Provide supports to SRE/GPS colleagues in troubleshooting high-severity production incidents

ABOUT YOUR ROLE :

The (Sr.) Workforce Support Specialist will directly provide employees and leaders with day to day HR workforce support.  S/he will be a member of Asia Pacific Workforce Support Team, with the primary support assignments of handling employee relation issues, providing consultancy on HR policies, procedures to employees and managers in the region. S/he will also provide support across multiple groups/sites as needed. Reporting to the Workforce Support Leader, this individual will be the main point of contact for employees and managers regarding employee relations, and co-own employee engagement and satisfaction for the region

YOUR RESPONSIBILITIES WILL INCLUDE:

• Serve as the main point of contact for employees for employee relations related inquiries, complaints and customer service(e.g. case management, policy or protocol navigation).
• Support managers on HR related activities such as promotions, investigations, absenteeism management, corrective actions, PIPs, terms and restructuring activities.
• Assist HR workforce support leadership regarding policy reviews, policy
• improvements, training opportunities etc.
• Work in strong collaboration with other workforce support tiers to ensure inquiries are resolved in a timely, friendly and comprehensive way.  
• Support leaders on finding and using resources on core processes such as GPS, Performance Management, Development etc.  
• Master our digital toolset, in particular ad.a/Servicenow. Support and resolve regional employee relations issues using servicenow. Continually look for ways to use technology to aid HR and EE experience.
• Support key projects focused on new process or capability development/enhancement.