Total 64 procurement specialist job vacancies in bukit jalil federal territory of kuala lumpur

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in India, China, Spain, Poland, Romania and the Philippines, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter and better. EC supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining EC, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our mission of delivering a better world.

Here, you will have freedom to grow in a world of opportunity.

We are seeking a highly skilled MEP BIM Specialist to join our team in Bukit Damansara, Malaysia. In this role, you will be responsible for creating and managing Building Information Models (BIM) for Mechanical, Electrical, and Plumbing (MEP) systems in various construction projects.

• Performs complex BIM or Plant Data Centric assignments involving the use of multiple application platforms, such as Revit, Intergraph SmartPlant, Plant 3D, etc. software, to achieve set results and deadlines.
• Coordinate with architects, structural engineers, and other disciplines to ensure proper integration of MEP systems
• Perform clash detection and resolution to identify and resolve conflicts between different building systems
• Create and manage BIM content libraries for MEP components
• Analyze and optimize MEP designs for efficiency and performance
• Generate accurate quantity take-offs and schedules from BIM models
• Collaborate with project teams to implement BIM standards and best practices
• Stay up-to-date with the latest BIM technologies and industry trends
• Works under general supervision performing advanced technical work utilizing a wide variety of resources, including computers. 
• May be responsible for all or part of a project. 
• May train and supervise work flow.

• Respond to client's issue and enquiries promptly through phone call, email, chat, and internal software
• Introduce and demonstrate the system to customers such as account registration, job posting and etc
• Responsible to escalate clients' issues to the sales team.
• Support the Account Manager by continuously showcasing positive & professional work attitude
   

Billing Operations

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Media plan actualization and reconciliation on monthly basis
• Update spots and remarks on Publicis’s proprietary billing platform based on actualized amount
• Generate proforma invoices for shared service team’s approval
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Participate in finance WIP billing meetings to make sure Client's invoices get processed and meet billing timelines.

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion within three months of activity end date
• Resolve/respond to client billing queries

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct
• Monitor campaign delivery and reconcile any under deliveries
• Assist with auditing process across specific client base
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting. 
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments
• Prepare CI for all mediums and help Planners manage all material submission timelines
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

About Prenetics

Prenetics (NASDAQ:PRE), a leading health sciences company, is dedicated to advancing consumer and clinical health. Our consumer initiative is led by IM8, a new health and wellness brand, and Europa, one of the top sports distribution companies in the USA. Our clinical division is led by Insighta, our $200 million joint venture with renowned scientist Prof. Dennis Lo, focused on multi-cancer early detection technologies. This is followed by ACT Genomics, which has achieved FDA clearance for comprehensive genomic profiling of solid tumors, and CircleDNA, which uses NGS to offer comprehensive DNA tests. Each of Prenetics’ units synergistically enhances our global impact on health, embodying our commitment to ‘enhancing life through science’.

Role Overview

We are seeking a meticulous and detail-oriented Payroll Specialist to join our People & Culture team. In this role, you’ll play a key part in managing and executing critical HR processes, with a focus on payroll accuracy and compliance. Additionally, you’ll collaborate with the People & Culture team, Finance, and other departments to address various employee inquiries, support HR operations, and ensure compliance with relevant laws and regulations. This position offers the opportunity to expand into broader HR functions, contributing to projects that drive employee engagement, process improvements, and organizational growth.

Key Responsibilities

• Prepare, process, and review payroll cycles, ensuring timely and accurate payment to all employees in compliance with company policies and statutory requirements.
• Maintain and update payroll data, including but not limited to employee changes, new hires, terminations, leaves, and benefits. Ensure payroll data accuracy and manage necessary adjustments.
• Support any payroll inquiries, addressing employee concerns professionally and providing clear, timely responses.
• Stay current with all payroll laws and regulations, ensuring company payroll practices meet legal requirements. Work with legal and finance teams to apply changes when necessary.
• Prepare payroll reports and analyses for internal and external stakeholders, including Finance and People & Culture departments.
• Identify and implement improvements to streamline payroll processes, reduce processing time, and enhance data accuracy.
• Coordinate with external payroll vendors and service providers to ensure efficient service delivery and issue resolution.
• Assist with payroll-related audits by preparing necessary documentation and providing required information in a timely manner.
• Engage in cross-functional HR projects and initiatives, exploring broader HR responsibilities such as employee relations, benefits administration, and employee engagement activities.

• Minimum 2 years of experience in payroll administration, preferably within a fast-paced, multi-national company.
• Strong understanding of payroll principles, tax regulations, and compliance standards.
• Excellent analytical skills with a keen eye for detail, strong numerical aptitude, and proficiency in payroll software (e.g. JustLogin, ADP, Workday).
• Strong interpersonal skills, capable of handling confidential information with integrity and maintaining a high level of discretion.
• A proactive approach to troubleshooting and resolving payroll-related issues, with a solution-oriented mindset.
• Bachelor’s degree in Accounting, Finance, Human Resources, or related field preferred.

Medical & Annual Leave: We care about your well-being—and your vacation selfies! That’s why, for our full-time employees, we honor your time off with annual leave and provide medical benefits for any bumps, bruises, or unexpected adventures.
Learning & Development: Got a passion project or skill you’re dying to master? We’ve got a learning allowance for that! We believe in supporting your growth, whether it’s for work or just because you’re curious.
Growth & Opportunity: Your future’s bright, and we want to help you shine! We’re all about providing opportunities for you to grow and reach your potential, with exposure to a global company and the chance to collaborate across different cultures.
Inclusive Workplace: You belong here! We foster an environment where everyone’s voice is heard, respected, and celebrated. Inclusivity is the name of our game!

Our DNA is P-R-E-N-E-T-I-C-S.
Get to know us; Get to know our DNA!
Passion - You love what you do and inspire excellence in others.
Resilience - You tackle challenges head-on with tenacity and calm.
Empowerment - You foster team spirit and encourage initiative.
Integrity - You're honest, accountable, and reliable.
Epic - You take risks, deliver results, and always strive to grow.
Transparency - You share openly, even when it's tough.
Ingenuity - You think creatively and make smart decisions, even in uncertainty.
Communication - You express ideas clearly and with empathy.
Selfless - You prioritize Prenetics and the team over individual goals.

Prenetics (NASDAQ:PRE), a leading health sciences company, is dedicated to advancing consumer and clinical health. Our consumer initiative is led by IM8, a new health and wellness brand, and Europa, one of the top sports distribution companies in the USA. Our clinical division is led by Insighta, our $200 million joint venture with renowned scientist Prof. Dennis Lo, focused on multi-cancer early detection technologies. This is followed by ACT Genomics, which has achieved FDA clearance for comprehensive genomic profiling of solid tumors, and CircleDNA, which uses NGS to offer comprehensive DNA tests. Each of Prenetics’ units synergistically enhances our global impact on health, embodying our commitment to ‘enhancing life through science’.

We’re looking for an enthusiastic and creative Social Media & Content Specialist to help us engage with our audience through exciting and relatable storytelling. In this role, you’ll have the opportunity to build your skills and learn how to craft our social media voice.

Reporting to our Social Media Lead, you’ll collaborate with our marketing, business development, and customer experience teams to support the growth of our social media channels and online community. Your primary responsibilities will include assisting in the creation and distribution of valuable content across social platforms like Instagram, Facebook, YouTube, and LinkedIn, helping us share content that our followers love.

Key Areas of Responsibility:

• Generate original content for a range of marketing and communications materials.
• Develop digital marketing and social media content pillars & calendar, integrate social media strategies with digital and event campaigns aligning with company objectives
• Formulate and execute the global activation campaign across all social platforms (e.g. Instagram, Facebook, TikTok)
• Create and edit the content for various digital platforms including but not limited to social media, website, eDM and marketing collateral
• Collaborate with in-house marketing division to synergize Social Media Calendar with our overall Marketing Calendar
• Assist the content marketing team in preparing and posting various types of website content, including short videos, blog posts and articles.
• Assist in implementation of different type of online marketing campaign, like KOL, Social media ads in different formats, etc.,
• Perform ad-hoc duties as assigned

• Minimum 3 years of solid experience in Social Media Management
• Bachelor holder in Marketing, Communications, Journalism or related discipline
• Excellent understanding of digital marketing concepts
• Basic knowledge about UI/UX and how they affect customers
• Creative writing skill in English is a must
• Experience with health tech industry in Global or Asian markets is an advantage
• Passionate about the Social Media and latest online advertising technologies
• Can-do attitude, proactive, independent and good team player
• Candidates with more experience will be considered as senior specialist

Medical & Annual Leave: We care about your well-being—and your vacation selfies! That’s why, for our full-time employees, we honor your time off with annual leave and provide medical benefits for any bumps, bruises, or unexpected adventures.
Learning & Development: Got a passion project or skill you’re dying to master? We’ve got a learning allowance for that! We believe in supporting your growth, whether it’s for work or just because you’re curious.
Growth & Opportunity: Your future’s bright, and we want to help you shine! We’re all about providing opportunities for you to grow and reach your potential, with exposure to a global company and the chance to collaborate across different cultures.
Inclusive Workplace: You belong here! We foster an environment where everyone’s voice is heard, respected, and celebrated. Inclusivity is the name of our game!

Our DNA is P-R-E-N-E-T-I-C-S.
Get to know us; Get to know our DNA!
Passion - You love what you do and inspire excellence in others.
Resilience - You tackle challenges head-on with tenacity and calm.
Empowerment - You foster team spirit and encourage initiative.
Integrity - You're honest, accountable, and reliable.
Epic - You take risks, deliver results, and always strive to grow.
Transparency - You share openly, even when it's tough.
Ingenuity - You think creatively and make smart decisions, even in uncertainty.
Communication - You express ideas clearly and with empathy.
Selfless - You prioritize Prenetics and the team over individual goals.

1. Client Relationship Management:
   • Act as the strategic consultant and main point of contact for clients, ensuring that their business objectives align with SEO efforts.
   • Advise clients on SEO best practices and strategic opportunities, fostering strong, long-term relationships.
   • Lead strategic discussions and presentations, translating complex SEO insights into actionable recommendations that resonate with clients.
   • Manage expectations, timelines, and deliverables, ensuring clients are consistently updated on performance and progress.
2. SEO Strategy Development & Oversight:
   • Develop high-level SEO strategies tailored to each client’s business goals, focusing on growth, visibility, and long-term success.
   • Provide expert SEO consultancy, identifying key opportunities for optimization across on-page, off-page, and technical aspects of SEO.
   • Collaborate with internal teams, including content, development, and outreach, ensuring seamless execution of strategies without needing hands-on involvement.
   • Stay updated on industry trends and algorithm changes, offering proactive insights to keep clients ahead of the curve.
3. Project Management & Coordination:
   • Oversee the implementation of SEO campaigns, guiding internal teams and ensuring that all efforts are aligned with the client’s strategic objectives.
   • Manage cross-functional teams, ensuring timely delivery of SEO strategies, from keyword planning to reporting, while maintaining a high level of quality.
   • Use project management tools to track progress, deadlines, and client deliverables, ensuring that projects run smoothly.
4. Reporting & Insights:
   • Provide data-driven insights and high-level performance reports to clients, focusing on key SEO metrics such as visibility, traffic growth, and ROI.
   • Review and interpret SEO analytics and competitor analysis, presenting actionable recommendations and long-term strategies for improvement.
   • Lead monthly or quarterly strategic reviews with clients, ensuring they understand their SEO performance and upcoming plans.
5. Consultancy and Innovation:
   • Position yourself as a trusted advisor, offering tailored SEO solutions to meet the unique challenges of each client’s market and audience.
   • Continuously seek innovative approaches and tools to improve client results, from content strategies to technical enhancements.
   • Collaborate with C-level executives or marketing heads on aligning SEO with overall business objectives, ensuring maximum impact on digital growth.

Job Description
• Identify staffing needs and collaborate with hiring managers to understand the requirements
of open positions
• Develop and implement effective sourcing strategies to attract a diverse pool of candidates
• Conduct screening and interviews using various reliable recruiting and selection
tools/methods to filter candidates within schedule
• Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes
• Coordinate background checks, reference checks, and other pre-employment requirements
• Extend job offers to selected candidates and facilitate negotiation of employment terms and
conditions
• Onboard new employees in order to become fully integrated
• Contribute to the development and promotion of the organization's employer brand.
• Execute day to day operations of the HR functions and duties.
Requirements
• At least 2 - 4 Year(s) of related working experience
• Proven ability to work within fast-paced and dynamic work environments
• Experience in recruitment industry with proven track records
• Strong business acumen and industry knowledge to identify sources and channels to recruit
talented people

The role of a Senior TA here at Central Ops is pretty much some-one who can find the diamond in the roughs out there in the industry to fit our organization needs. To be successful in this role, you should be someone who loves challenges and who loves to get noticed for closing a tough role with very tough requirements.

 What you will do:

• With the world as your platter, you will Identify and source top talents across multiple functions and job levels, including but not limited to Customer Experience, Business Intelligence, Project Management, Fraud Prevention, Risk Management, Finance, Sales, Customer Service, etc. (Management & Mass hiring)
• You will partner with hiring managers to identify key requirements for each requisition, target companies and target candidates to reach out to.
• You will present the preselected candidates to hiring managers with a supporting summary that’s like an elevator pitch to convince the hiring manager(candidate profile based on screening, phone interview and tests).
• You will own end to end recruitment process for each role assigned to you, which is not limited to sourcing, pre-screening, coordinating assessments & interviews, conduct reference checks, extend offer & maintain a relationship till the employee comes on-board. (Basically, your KPI here would be candidate experience)
• You will build and maintain a strong candidate pipeline through various channels by utilizing LinkedIn, specialized job boards, social networks, networking initiatives.
• You will track critical recruitment data, produce regular and ad-hoc metrics and reporting on recruiting activities.
• You will update and maintain accurate records in our applicant tracking system.
• You will get better at what you do every day as you are your own critic.

This position will support the strategic initiatives of the Organisational Development (OD) department by designing, implementing, and managing training programmes that enhance the skills, knowledge, and performance of employees. The role involves close collaboration with various departments to identify training needs, develop, implement, and monitor the learning & development of all employees to support the achievement of a performance-driven culture. Responsible for end-to-end training management and administration, with a focus on the facilitation of soft skills programmes.

1. Serve as an internal trainer to conduct soft skills and leadership development workshops to enhance the competencies and capabilities of all employees.
2. Conduct training needs analysis (TNA) to identify the training needs for all employees in meeting the behavioral competency gaps.
3. Design and develop training calendar, training programme outline, structure and recommend learning solutions to close performance gaps and increase business value.
4. Manage the overall training administration which includes training applications, HRDF claims, audit and etc.
5. Analyse and evaluate effectiveness of learning and development solutions mainly in the area of soft skills training.
6. Source and recommend training vendors and ensure sustainability of positive learning environment in delivering key learning objectives.
7. Assist in planning and managing the yearly budgeting process, provide guidance to staff in setting departmental budget and managing within the approved budget.
8. Develop, implement, and ensure the end-to-end effectiveness of Orientation Program for all new employees.
9. Work closely with relevant parties to drive e-learning initiatives.
10. Actively support organisational development activities in meeting company’s development objectives.

The key focus for the Senior Talent Acquisition Specialist (SME/Individual Contributor) is to lead the successful fulfillment of open requisitions with relevant hiring managers and to be the first point of contact for their hiring needs.

You will assist in driving best practices across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.

Your duties may include, but are not limited to:

• Undertaking end-to-end recruitment activities focusing on direct (passive/outbound/referrals) and active recruiting (inbound applications and database), and building relationships with your stakeholders, assuring a positive experience.
• Understanding the recruitment delivery process and carrying out activities accordingly to ensure that account KPIs are met.
• Communicating recruitment trends, market intelligence, and acting as a talent advisor and partner to hiring managers.
• Identifying and escalating risk or compliance issues.
• Managing requisitions through accurate documentation of all recruitment-related data and information as per current recruitment legislation and agreed client process at all times through the relevant ATS.
• Monitoring and analysing recruitment activity of designated business area for accurate volume forecasting.
• Coaching candidates on how to prepare for selection stages.
• Providing professional advice and open and honest feedback to candidates promptly, whilst ensuring a positive experience.

About GBG

GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most. 

Every second, our global data, agile technology, and expert teams, power over 20,000 of the world's best-known organisations to reach and trust their customers. 

Why you should be@GBG

Reach

The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else.

This means our customers have confidence that their products and services will arrive in time and to the right location In the race to serve global customers, we exist to help every business in the world, reach every customer in the world. 

Trust

When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique insight to decide which are trustworthy and which are fraudulent, because we understand identity better than anyone else.

This means businesses can confidently onboard good customers, reward great customers and reject fraudsters. In the fight against Identity, Fraud, trust is key, so the more you can know and the earlier you know it, the better decisions you can make.

About the team

Professional Services Team, SEA

We provide our solutions on a global scale. Southeast Asia (SEA) is central to the group’s growth plans and presents GBG with a significant opportunity to address both existing and new clients' business objectives with a full solution showcase. Importantly we consistently put the customer first and by doing so we focus on providing high quality customer service, this delivers improvements to the customer’s journey, which will generate enhanced profitability.

The team is responsible for providing professional services to address business objectives in the areas of risk prevention and fraud detection. To offer state-of-the-art software solutions and provide comprehensive client delivery and consulting support using our expertise and flexible, client-focused approach.

The Role

A Database Specialist is pivotal in ensuring the efficient, secure, and reliable operation of our product/ customer databases. The scope of their responsibilities is extensive and involves a variety of tasks aimed at maintaining the integrity and performance of database systems.

What you will do

• Develops and maintains Database reference architecture and design documents
• Design, develop, and implement scalable On-premise/ Cloud-based database solutions
• Further establish and ensure Database standards (security, reliability, availability, and scalability) and procedures are met by our product teams
• Identify opportunities for Database infrastructure optimization and cost reduction
• Root cause analysis of production-related database issues
• Maintain development and production environments
• Develop innovative solutions to complex business and technology problems
• Perform physical implementation of databases, storage structures, high-availability solutions such as multi-AZ, replication, and disaster recovery solutions
• Manage, support and maintain both Cloud and On-Premises database environment as well as MS SQL Server databases and infrastructure, adhering to the architectural guidelines and policies
• Provide technical expertise and hands-on support in consolidation and migration of databases to new hardware and platforms

What are we looking for

• Experience performing Database administration or database engineering duties for database internals for SQL Server.
• Experience in supporting MySQL, PostgreSQL will be added advantage
• Experience supporting software engineering teams through the software development lifecycle
• Experience deploying, operating, and monitoring database infrastructure AWS/ Azure cloud environment will be added advantage
• Excellent interpersonal communication skills
• A deep understanding of the cloud computing model as it relates to enterprise productivity
• Familiarity with AWS/ Azure Cloud products (EC2, EBS, S3, Lambda, Aurora, Dynamo DB, EMR, DMS data migration, Athena, Glue, Kinesis, SQS/SNS, etc.)
• Hands-on experience with operating high-uptime Databases in both AWS/ Azure and on-premises environments
• Experience with cloud database technologies (ie. AWS RDS, Oracle, MS SQL, Azure)

Behaviours we'd like to see

To find out more

As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also check out our career site here.

Why not apply and make life@GBG work for you?

• Managing and processing all procurement related requests including raising purchase orders, receipting and invoice checking
• Liaising with suppliers to ensure costs and services are in line with contractual agreements.
• Liaising with mobile service provider regarding connections/disconnections, data usage etc.
• Liaising with telephony provider and business for any work required on local office telephony system including management of extension numbers
• Raising, logging and allocation of support calls onto the IT Help Desk from calls received into the central email system, in person or by phone
• Updating the IT asset database (hardware and software)
• Working within a streamlined globally distributed IT team providing all levels of 1st line support (creating new users, processing leavers, password resets, modifying mail/security group membership, FTP site administration)
• Updating of process and procedures documentation
• Liaise with the Business and build positive working relationships

Billing Operations

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Media plan actualization and reconciliation on monthly basis
• Update spots and remarks on Publicis’s proprietary billing platform based on actualized amount
• Generate proforma invoices for shared service team’s approval
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Participate in finance WIP billing meetings to make sure Client's invoices get processed and meet billing timelines.

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion within three months of activity end date
• Resolve/respond to client billing queries

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct
• Monitor campaign delivery and reconcile any under deliveries
• Assist with auditing process across specific client base
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting. 
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments
• Prepare CI for all mediums and help Planners manage all material submission timelines
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

Description

EBC Financial Group – a global financial services provider headquartered in the dynamic city of London, we specialize in global financial investment, asset management and financial consulting. Our team consists of seasoned professionals and young talents who bring diverse perspectives and exceptional skills to the table. Since our establishment in 2020, our company has experienced rapid growth. We currently operate in major financial hubs worldwide, including Cyprus, Sydney, Singapore, Kuala Lumpur, Hong Kong, Tokyo, Bangkok and more. At EBC, integrity, respect, and youth are our core values. The right candidate will have the opportunity to work with experienced professionals and be part of a dynamic and innovative team. Join us on our mission to create value for our clients and become a trusted partner in the global financial market. 

Responsibilities: 

• Provide front-line support to our customers via live chats, phones, and email. 
• Answering queries and resolving client issues regarding our products, platforms, and promotion. 
• Address customer feedback as well as complaints professionally. 
• Record and update customer data and other relevant information when necessary. 
• Supporting documentation/administrative needs within the department and supporting translation for customer announcement notices. 

• Candidate must possess at least Secondary School / SPM certificate 
• 1-2 years working experience, preferably in Customer Service (Financial / Forex industry would be a distinct advantage). 
• Fresh graduates are welcome to apply. 
• A genuine interest in working in financial markets and client services. 
• Willing to work on shifts (Including weekends if required). 
• Proficient in Microsoft Office. 
• Fluent in Spanish &/or Portuguese is a must to communicate with regional clients.
• Excellent communication and interpersonal skills 

• A logical and analytical approach to problem-solving. 
• Able to start within short notice period.