Total 117 operations engineer job vacancies in Bukit Jalil, Federal Territory of Kuala Lumpur

任職資格

• 該職位需要至少 3 年電機工程領域的工作經驗。
• 能夠獨立工作，具有強烈的責任感和誠信。
• 所需語言： 英語、馬來語
• 提供全職職位。
• 鼓勵應屆畢業生申請。
• 申請人必須是馬來西亞公民或持有相關居留身份。

職位描述

• 監督、監控和控制專案現場的日常工作。
• 確保所有工程均依照圖面、規格、施工計畫進行，並符合所有要求。
• 進行現場檢查並提供報告，例如拍攝進度現場照片、日報和月報。
• 協助解決所有技術和現場問題。
• 制定全面的專案計劃，追蹤計劃進度，並與員工和客戶有效溝通計劃。
• 隨時了解專案的狀態和進度。
• 能夠管理對專案範圍所做的任何變更，並調整整體計劃以適應這些變更。
• 確保所有工作在預計預算內按時完成。
• 必須持續追蹤支出並預測預算變化。
• 執行公司管理階層不時委託或指派給您的任何其他工作

津貼和福利

• 佣金和獎金
• 中心位置
• 醫療保險
• 有薪培訓和發展

CHUDENKO (Malaysia) Sdn. Bhd. is a subsidiary company of CHUDENKO CORPORATION, which is one of the leading engineering companies in Japan. First of all,we try to develop the new market with Japanese companies penetrating into Malaysianmarket and expand the international business in South East Asian Countries.We have technologies and know-how in the field of saving-energy, environment and renovation. We do offer our customers' satisfaction in Malaysia with experience that we have cultivated for more than 65 years in Japan. We contribute to the growth of the Malaysian society and promote our business in South East Asian countries. We are looking forward to your contacting us and working with you.

Responsibilities:

• Providing technical support and guidance to project teams and clients.
• Designing and developing electrical systems and components to meet project requirements.
• Manage, review and communicate proper standards, QA/QC and HSE procedures,

operational, project planning, resource planning, project schedules and codes of practice in accordance to company policy and client’s requirements.

• Overseeing the execution of electrical engineering projects from start to finish.
• Familiar with electrical and ELV installations procedures and testing & commissioning procedures.
• Monitoring project progress, identifying and mitigating risks and implementing corrective actions as needed.

Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Electrical/Electronic) or equivalent.
• Required skill(s): MS Office, AutoCad.
• Good inter-personal and communication skills.
• Willing to travel.
• Strong technical knowledge and expertise in electrical systems design, installation ,and commissioning.
• Minimum 3 years of experience as an Electrical Project Engineer specialising in Engineering - Construction
• The Company offers an attractive remuneration package to the successful candidate that will commensurate with their qualifications and experience.
• Interested candidates are invited to submit a detailed resume stating relevant experience, qualifications, present and expected salary.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

CHUDENKO (Malaysia) Sdn. Bhd. is a subsidiary company of CHUDENKO CORPORATION, which is one of the leading engineering companies in Japan. First of all,we try to develop the new market with Japanese companies penetrating into Malaysianmarket and expand the international business in South East Asian Countries.We have technologies and know-how in the field of saving-energy, environment and renovation. We do offer our customers' satisfaction in Malaysia with experience that we have cultivated for more than 65 years in Japan. We contribute to the growth of the Malaysian society and promote our business in South East Asian countries. We are looking forward to your contacting us and working with you.

Responsibilities:

• Providing technical support and guidance to project teams and clients.
• Designing and developing electrical systems and components to meet project requirements.
• Manage, review and communicate proper standards, QA/QC and HSE procedures,

operational, project planning, resource planning, project schedules and codes of practice in accordance to company policy and client’s requirements.

• Overseeing the execution of electrical engineering projects from start to finish.
• Familiar with electrical and ELV installations procedures and testing & commissioning procedures.
• Monitoring project progress, identifying and mitigating risks and implementing corrective actions as needed.

Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Electrical/Electronic) or equivalent.
• Required skill(s): MS Office, AutoCad.
• Good inter-personal and communication skills.
• Willing to travel.
• Strong technical knowledge and expertise in electrical systems design, installation ,and commissioning.
• Minimum 3 years of experience as an Electrical Project Engineer specialising in Engineering - Construction
• The Company offers an attractive remuneration package to the successful candidate that will commensurate with their qualifications and experience.
• Interested candidates are invited to submit a detailed resume stating relevant experience, qualifications, present and expected salary.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

CHUDENKO (Malaysia) Sdn. Bhd. is a subsidiary company of CHUDENKO CORPORATION, which is one of the leading engineering companies in Japan. First of all, we try to develop the new market with Japanese companies penetrating into Malaysian market and expand the international business in South East Asian Countries. We have technologies and know-how in the field of saving-energy, environment and renovation. We do offer our customers' satisfaction in Malaysia with experience that we have cultivated for more than 65 years in Japan.

We contribute to the growth of the Malaysian society and promote our business in South

East Asian countries. We are looking forward to your contacting us and working with you.

Responsibilities:

• Develop and implement QAQC plans and procedures to ensure compliance with specifications and standards.
• Lead quality inspections, audits, and testing processes to verify that construction work meets project specifications and quality requirements.
• To verify the setup, formed, implementation and operation of the quality and control system by planning and conducting internal quality audits and inspection activities.
• Able to liaise with consultants, clients and related parties.
• To ensure implementation and continuous improvement in overall Quality Systems.
• Document non-conformance reports and collaborate with the project teams on corrective action.
• Provide training on quality standards and the best practices.
• To lead and manage all QAQC related matters.
• Recommend process enhancements for efficiency and quality.

Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree in Engineering or equivalent.
• Minimum of 3 years of experience with knowledge of QAQC standard procedures.
• Good inter-personal and communication skills.
• The Company offers an attractive remuneration package to the successful candidate that will commensurate with their qualifications and experience.
• Interested candidates are invited to submit a detailed resume stating relevant experience, qualifications, present and expected salary.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

CHUDENKO (Malaysia) Sdn. Bhd. is a subsidiary company of CHUDENKO CORPORATION, which is one of the leading engineering companies in Japan. First of all,we try to develop the new market with Japanese companies penetrating into Malaysian market and expand the international business in South East Asian Countries. We have technologies and know-how in the field of saving-energy, environment and renovation. We do offer our customers' satisfaction in Malaysia with experience that we have cultivated for more than 65 years in Japan.

We contribute to the growth of the Malaysian society and promote our business in South

East Asian countries. We are looking forward to your contacting us and working with you.

Responsibilities:

• Develop and implement QAQC plans and procedures to ensure compliance with specifications and standards.
• Lead quality inspections, audits, and testing processes to verify that construction work meets project specifications and quality requirements.
• To verify the setup, formed, implementation and operation of the quality and control system by planning and conducting internal quality audits and inspection activities.
• Able to liaise with consultants, clients and related parties.
• To ensure implementation and continuous improvement in overall Quality Systems.
• Document non-conformance reports and collaborate with the project teams on corrective action.
• Provide training on quality standards and the best practices.
• To lead and manage all QAQC related matters.
• Recommend process enhancements for efficiency and quality.

Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree in Engineering or equivalent.
• Minimum of 3 years of experience with knowledge of QAQC standard procedures.
• Good inter-personal and communication skills.
• The Company offers an attractive remuneration package to the successful candidate that will commensurate with their qualifications and experience.
• Interested candidates are invited to submit a detailed resume stating relevant experience, qualifications, present and expected salary.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

1) Lead RFQ and new assessments, organize technical feasibility reviews.

2) Organize or guide relevant personnel to conduct product demand analysis and outline design, and output outline design plans and design materials.

3）Take on technical research and solve difficult problems in this professional field during product development.

4）Participate in product technology planning/technical pre-research, participate in department standardization projects, and participate in department competitiveness projects.

5）Organize the establishment of design specifications; assist supervisors in training and improving the capabilities of existing engineers, and timely summarize and consolidate the application of daily work.

6）Complete other tasks assigned by the leader, guide subordinates, and help employees grow.

Job Requirements:

• Bachelor Degree in Electrical and Electronics Engineering or equivalent.

• Experience in Cadence OrCad, system capture and familiar with EE/RF simulation tools.

• With proven track record in Design & Development of Audio/Video Products.

• Able to travel abroad: China, Vietnam, Europe, US, and Japan.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Work visa sponsorship
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Remote work flexibility

Job Descriptions:

1. Mechanical design creation process, throughout complete NPI phase.
2. Master concept and architecture engineering, providing mechanical engineering and knowhow.
3. Assessments and recommendations e.g., on material and process choices based on mechanical design principles, supporting design for perfection, longevity and magical elements.
4. Along with Master Architecture, Create mechanical constructions and make proof of concept by design review, rapid prototyping & simulations.
5. Work out with suppliers for exploration and product development, transforming proven concept and architecture into product requirements.
6. Work closely with Quality organization and vendors to ensure product and process validation.

Job Requirements: 

Education: Bachelor’s Degree in Mechanical Engineering, Industrial Design, or a related field is often required.

With proven track record in mechanical design, specifically within the audio or consumer electronics industry.

Industry Knowledge: Familiarity with audio product design, including speakers, headphones, or other audio devices.

Technical Skills: CAD Software Proficiency, expertise in 3D CAD software (e.g., SolidWorks, AutoCAD, CATIA) for designing and modelling components.

Prototyping and Testing: Experience with prototyping techniques and knowledge of testing standards for audio equipment.

Material Selection: Understanding of materials used in audio products for optimal acoustic performance and durability.

Thermal Management: Knowledge of thermal dynamics, as audio devices often require effective heat dissipation designs.

Problem-Solving: Strong analytical skills to address design challenges and improve product performance.

Collaboration: Ability to work closely with cross-functional teams, including electrical engineers, acoustics experts, and manufacturing personnel.

Project Management: Skills to manage timelines, resources, and deliverables effectively.

Other Qualifications:

• Familiarity with Manufacturing Processes: Understanding of injection molding, metal stamping, fit and finishing, CMF, tolerance analysis, stack up FMEA, and assembly techniques relevant to audio products.
• Knowledge of Industry Standards: Awareness of regulatory standards for audio equipment, including safety and environmental guidelines.
• Staying updated with the latest trends in audio technology and mechanical design tools is also crucial for an expert role in this field.
• Able to travel for tooling trial and/or engineering event at oversea.
• 1 months +/- 2 weeks.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Work visa sponsorship
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Remote work flexibility

Job Qualification

• At least 3 year(s) of working experience in Electrical Engineering field is required for this position.
• Able to work independently, possess strong sense of responsibility and integrity.
• Required language(s): English, Malay
• Full-Time positions available.
• Fresh graduates are encouraged to apply.
• Applicants should be Malaysian citizens or hold relevant residence status.

Job Description

• Supervise, monitor and control daily work at project site.
• To ensure that all works carried out are in accordance to the drawings, specifications, construction plans and comply to all required compliance.
• Carry out site inspection and provide reports such as taking progress site pictures, daily and monthly report.
• Assist in resolving all technical and site issues.
• To develop a comprehensive project plan, track the progress of the plan, and effectively communicate the plan with employees and clients.
• To be aware of the status and progress of the project at all times.
• To be able to manage any alterations made to the project scope and adjust the overall plan to accommodate for these changes.
• To ensure that all of the work is done on time and within the projected budget.
• Must continuously keep track of spending and forecast changes to the budget.
• To carry out any other works that may be delegated or assigned to you from time to time by the Management of the Company

Perks & Benefits

• Commission and bonus
• Central location
• Medical insurance
• Paid training and development

Location :  Johor, Kuala Lumpur and Penang Candidates Wanted

Job Requirements

• Candidate must possess at least Diploma/Advanced/Higher/ Graduate Diploma in Engineering (Mechanical) or equivalent.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Willing to learn.
• Requires relevant semiconductor / mechanical / pcb industry experience
• Required language(s) : Chinese, English, Bahasa Malaysia.
• Preferable Chinese Speaking candidates.
• Fresh graduate are welcome to apply.
• Ambitious, Self-Motivated, Team Work and Independent.
• Coordinate and work with colleagues to meet and achieve target.
• Possess own transport and willing to travel.
• Able to start work immediately.
• Can work with minimum supervision.
• Have knowledge in machinery is an added advantage.
• Position available in Johor, Penang, Kuala Lumpur.
• Flexibility and willingness to travel frequently to assigned locations, including Kuala Lumpur, Penang, Singapore, and Indonesia.

Job Responsibility

• Attend to sales enquiry & achieve sales target.
• Manage and build relationships with existing customers.
• Source for new customers.
• Maintain close communication with customers, building positive working relationships to foster customer loyalty.
• Prepare sales report & quotation.
• Gather and record customer feedback, providing product improvement suggestions to the research and development team.
• Contribute to the expansion of our customer base by actively participating in efforts to acquire new clients.
• Collaborate with service team, offering technical support to ensure customer satisfaction with our products.
• Provide quotations to customers and recommend suitable equipment based on their needs.
• Prepare and deliver technical proposals explaining products & services to customers.
• Purchase of spare parts or equipment.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Personal leave

Our client is searching for a dynamic and driven Sales Account Strategist to lead the charge in redefining how businesses utilise their spaces. Join a market-leading, global provider of Building Management and Energy Services with an exceptional reputation for providing high-value innovative solutions. With head operations in Australia and boasting 300+ employees across the globe, we are in an enviable position to further develop and build upon and continue to resource our teams. Currently, we are focusing our attention on our Malaysian operations and boosting sales and success in the region. Join an innovative team and bring your passion for sales and technology to the building services sector!

The Opportunity:

Are you ready to leverage your technical expertise and build strong client relationships in Kuala Lumpur? As a Sales Account Strategist, you’ll have the opportunity to develop innovative Building Management and Energy Management solutions for both existing and new clients across private and public sectors. Reporting directly to the Director of Sales, you will play a key role in driving new business while enhancing efficiency and effectiveness for current clients. You will also be responsible for developing and executing market-specific business development plans to exceed sales targets and achieve growth.

Are You a Perfect Fit?

We’re seeking a technical salesperson who thrives in a collaborative environment, with a blend of:

• Technical Expertise: A mechanical, electrical, automation or BMS background is a plus.
• Sales Skills: Proven experience in technical sales or business development, with a passion for success and delivering exceptional customer service.
• Strong Communicator: Excellent communication skills, with the ability to build trust and foster relationships across various levels, including building managers, consultants, and facilities management.
• Customer-focused: A commitment to providing outstanding service and building long-term, trust-based relationships.

What’s On Offer:

• Stable full-time permanent work.
• The training and support provided to be able to take full ownership of your new role and ongoing projects.
• Career progression and opportunity
• Lucrative bonus structure
• Company uniform provided

Ready to Make a Difference?

Join our team and become a Building Efficiency Hero! We offer a dynamic, rewarding career path for the right candidate. Successful candidates will be remunerated with a competitive base salary, including car and work-related travel expenses reimbursement.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Personal leave

地點：柔佛、吉隆坡和檳城誠徵候選人

職位要求

• 候選人必須至少擁有工程（機械）文憑/高級/高級/研究生文憑或同等學歷。
• 該職位需要至少 1 年相關領域的工作經驗。
• 願意學習。
• 需要相關半導體/機械/PCB產業經驗
• 所需語言：中文、英文、馬來語。
• 優先考慮會講中文的候選人。
• 歡迎應屆畢業生申請。
• 雄心勃勃、自我激勵、團隊合作和獨立。
• 與同事協調和合作，以達到並實現目標。
• 擁有自己的交通工具並願意出差。
• 能夠立即開始工作。
• 可以在最少的監督下工作。
• 擁有機械知識是一個額外的優勢。
• 柔佛、檳城、吉隆坡都有職缺。
• 靈活且願意經常前往指定地點，包括吉隆坡、檳城、新加坡和印尼。

崗位職責

• 參與銷售詢價並完成銷售目標。
• 管理和建立與現有客戶的關係。
• 新客戶來源。
• 與客戶保持密切溝通，建立積極的工作關係，以培養客戶忠誠度。
• 準備銷售報告和報價。
• 收集並記錄客戶回饋，向研發團隊提供產品改進建議。
• 透過積極參與獲取新客戶的努力，為擴大我們的客戶群做出貢獻。
• 與服務團隊合作，提供技術支援，以確保客戶對我們的產品滿意。
• 為客戶提供報價，並根據客戶的需求推薦合適的設備。
• 準備並交付技術提案，向客戶解釋產品和服務。
• 購買備件或設備。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 公司旅行
• 事假

1) 主導詢價和新評估，組織技術可行性審查。

2）組織或指導相關人員進行產品需求分析與概要設計，輸出概要設計方案與設計材料。

3）承擔產品開發過程中的技術攻關，解決本專業領域的疑難問題。

4）參與產品技術規劃/技術預研、參與部門標準化專案、參與部門競爭力專案。

5）組織制定設計規範；協助主管培訓和提升現有工程師的能力，並及時總結和鞏固日常工作的應用。

6）完成領導交辦的其他任務，指導部屬，幫助員工成長。

職位要求：

• 電機電子工程學士學位或同等學歷。

• 有Cadence OrCad、系統擷取經驗並熟悉EE/RF 模擬工具。

• 在音訊/視訊產品的設計和開發方面擁有良好的記錄。

• 能夠出國出差：中國、越南、歐洲、美國、日本。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 定期團隊活動
• 公司旅行
• 醫療保險
• 工作簽證贊助
• 事假
• 開放文化
• 個人發展機會
• 有薪培訓和發展
• 遠距工作彈性

職位描述：

1. 機械設計創作過程，貫穿整個 NPI 階段。
2. 掌握概念和建築工程，提供機械工程和專業知識。
3. 評估和建議，例如基於機械設計原理的材料和工藝選擇，可支持完美、長壽和神奇元素的設計。
4. 與主架構一起創建機械結構並透過設計審查、快速原型設計和模擬進行概念驗證。
5. 與供應商合作進行探索和產品開發，將經過驗證的概念和架構轉化為產品需求。
6. 與品質組織和供應商密切合作，確保產品和製程驗證。

職位要求：

教育背景：通常需要機械工程、工業設計或相關領域的學士學位。

在機械設計方面擁有良好的記錄，特別是在音訊或消費性電子行業。

業界知識：熟悉音訊產品設計，包括揚聲器、耳機或其他音訊設備。

技術技能：熟練 CAD 軟體，具備用於設計和建模組件的 3D CAD 軟體（例如 SolidWorks、AutoCAD、CATIA）的專業知識。

原型設計和測試：具有原型設計技術經驗和音訊設備測試標準知識。

材料選擇：了解音訊產品中使用的材料，以實現最佳的聲學性能和耐用性。

熱管理：熱動力學知識，因為音頻設備通常需要有效的散熱設計。

解決問題：強大的分析能力，可解決設計挑戰並提高產品效能。

協作：能夠與跨職能團隊密切合作，包括電氣工程師、聲學專家和製造人員。

專案管理：有效管理時程、資源和可交付成果的技能。

其他資格：

• 熟悉製造流程：了解射出成型、金屬沖壓、組裝和精加工、CMF、公差分析、疊加 FMEA 以及與音訊產品相關的組裝技術。
• 了解業界標準：了解音訊設備的監管標準，包括安全和環境準則。
• 隨時了解音訊技術和機械設計工具的最新趨勢對於該領域的專家角色也至關重要。
• 能夠前往海外參加模具試驗和/或工程活動。
• 1 個月+/- 2 週。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 定期團隊活動
• 公司旅行
• 工作簽證贊助
• 事假
• 開放文化
• 個人發展機會
• 有薪培訓和發展
• 遠距工作彈性

• Develops contact list and prospects to find new business and customers while utilizing multiple sources to develop prospect list, including, industry guides, key vendor partner input, referrals from existing customers, and other ESRs.
• Secures opportunities to quote on existing and potential customers’ requirements by visiting the customer facility and/or contacting by phone.
• Follows up (by phone or visit) on quotations submitted to customers.
• Develops a plan for every call and a strategy for each account.
• Establishes professional customer/vendor relationships with appropriate customer personnel (purchasing, engineering, manufacturing, quality assurance, management, and other key personnel).
• Collaborates with internal including, customer service, tech team, logistics, purchasing, management, and other employees as to support their efforts at assigned accounts.
• Communicates with the immediate supervisor on a regular basis as needed. Participates in regular sales meetings and will meet periodically with the immediate supervisor to counsel, chart progress, and identify performance improvement opportunities.
• Provides business reports on scheduled basis.
• Provides a territory sales forecast.
• Manages a portfolio of opportunities
• Continues personal technical knowledge improvement by attending vendor training, reviewing vendor websites and literature. Review’s competitor websites and literature. Subscribes to and reviews industry trade magazines.
• Responsible for meeting sales quotas, satisfying customer needs, and adhering to the policies and procedures of E-Materials (M) Sdn Bhd
• Develops projects, programs, timing, and goals to meet the sales targets as reflected in the Annual Sales Plan

Skills/Experiences:

• 1+ years of experience of related industrial experience and/or training
• Bachelor’s degree in a related field of study or equivalent training or experience.
• Above average PC skills and high proficiency with Microsoft Office.
• Must be meticulous with above average detail orientation, accuracy, and follow-through.
• Always maintain professionalism and have strong customer service and verbal communication skills.
• Ability and willingness to learn and grow within a dynamic and expanding company.

Perks & Benefits

• Medical Fee
• Annual Leave, Bonus, EPF, Socso, EIS
• Medical Insurance Reimbursement
• Travelling Expenses Reimbursement
• Upkeep of Motor Vehicle

About the Role:

As a People Operations Lead, you will play a pivotal role in ensuring the smooth and efficient functioning of both the People & Culture and People Services team. You will oversee a wide range of human resources processes, including payroll, onboarding, offboarding, and being very mindful of compliance and audit. Your expertise will be instrumental in maintaining accurate HR data, providing exceptional employee support, and driving operational excellence within our organization.

Key Responsibilities:

• People Operations Management:
  • Streamline and optimize HR processes, including onboarding, offboarding, and performance management.
  • Ensure compliance with the organisation’s policies and guidelines, labor laws and regulations.
  • Ensure and emphasise that there is maker and checker role in every tasks to ensure accuracy.
  • Serve as a subject matter expert on employment legislation and regulations.
  • Provide timely and accurate responses to employee inquiries related to HR policies, benefits, and payroll.
  • Ensure that all payments to all vendors are paid and processed accordingly, including payments for facilities management.
  • Ensure that the all activities’ turnaround time is efficient, accurate and effective.
• Payroll Management:
  • Oversee the end-to-end payroll process, ensuring accurate and timely salary disbursements.
  • Maintain compliance with local payroll regulations and tax laws.
  • Conduct thorough payroll reviews to minimize errors and maintain data integrity.
• Benefits Administration:
  • Ensure benefits data to TPA is updated and process the invoices that comes along with it.
• Data Management:
  • Maintain the accuracy and integrity of HR data within our HR information system (Workday).
  • Provide technical support to employees regarding system usage and troubleshooting.
  • Generate insightful reports and analytics to support HR decision-making.
• Employee Support:
  • Address employee inquiries and concerns related to HR policies, benefits, and payroll.
  • Provide guidance and support to employees throughout their employment lifecycle.
• Project Management:
  • Participate in HR system implementation projects, providing expertise and support.
  • Manage and coordinate HR-related initiatives and projects.
• Compliance and Regulatory Reporting:
  • Ensure compliance with all relevant employment laws and regulations.
  • Prepare and submit required regulatory reports.

Qualifications and Experience:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum 3 years of experience in payroll analysis or data management.
• Strong knowledge of HR programs and practices, including Malaysian employment laws.
• Prior experience with HR systems (e.g., Workday) is preferred.
• Excellent attention to detail, analytical skills, and ability to work under pressure.
• Proficiency in Microsoft Office, especially Excel, PowerPoint and Word.
• Strong communication and interpersonal skills.
• Ability to build and maintain positive relationships with employees and stakeholders.
• A proactive and results-oriented approach.

Perks & Benefits

• Nearby public transport
• Central location
• Smart casual dress code
• Medical insurance
• Paid training and development

責任

✍ 負責與網路安全要求和新興相關ICT技術相關的端到端整體解決方案和服務活動，以實現最佳水準的網路安全機密性、完整性和可用性標準。
✍ 負責網路安全指南、基準、標準和流程的持續維護、監控和更新。這包括預測成長以確保可擴展性，評估基準、觀察或其他行業最佳實踐帶來的增強價值，並在需要時納入變更。
✍ 負責建立和維護業務工作流程和技術的現況和未來安全流程和工作指導。
✍ 開發並推薦知識開發以及文件化實務和工程知識抵押品的創建。
✍ 技術專家提供全面的解決方案和工程，以建構技術解決方案的技術要求。
✍ 提供IT 解決方案工程和設計建議的IT 安全諮詢和審查服務，以確保解決方案符合IT 安全要求，從而保護客戶的IT 基礎設施和系統。
✍ 提供適用於各種開發技術的技術專業知識和諮詢。
✍ 負責為客戶的整個網路和系統基礎設施分析、評估和推薦最佳的資訊安全技術和解決方案。
✍ 負責從安全角度和角度進行符合客戶安全控制和基線的解決方案評估、POC、UAT。
✍ 就資訊安全問題提供建議和諮詢，並為各個內部團隊和部門提供建議。
✍ 對新出現的內部和外部威脅、技術趨勢和減輕 IT 安全風險的方向進行研究和環境掃描，並透過跨 IT 部門和職能部門的協作進行評估，以改善 IT 安全基礎設施和服務。
✍ 規劃、研究、分析、評估和推薦資訊安全技術解決方案、方向和採用。
✍ 研究和開發新的資訊安全技術以改善和創造商業機會。
✍ 與外部 IT 安全專家和其他 IT 組織建立和維護策略關係/網路和協作，以衡量和改善客戶向利害關係人提供的網路安全基礎設施服務。

要求

✍ 電腦科學、資訊系統、工程學、軟體工程或任何相關學科的學士學位。
✍ 在技術相關領域擁有約 8-10 年的經驗，並具有相關 IT 安全領域和工程的具體專業知識。
✍ 具有撰寫和支援策略性商業策略的經驗，並具有以業務為中心的心態。
✍ 清楚地了解如何根據特定的架構原則將安全架構和設計轉化為詳細的技術組件。
✍ 此角色需要掌握安全工程生命週期並了解企業安全架構環境。
✍ 網路安全治理、指南和風險以及網路安全解決方案領域的基礎知識。
✍ IT 網路的基礎知識以及對 OT 和物聯網架構和工程的更好理解。
✍ 具有強化練習和技術合規性保證練習的經驗。

工作亮點

✅ 僅限馬來西亞本地人。
✅ 每週工作 5 天，採用混合工作安排。
✅ 極佳的成長和職涯發展機會。
✅ 有競爭力的薪資待遇。
✅ 偉大的跨國公司（能源部門）工作文化。

Proxymity does not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any group or class protected by applicable federal, state or local law. Proxymity encourages application from minorities, women, the disabled, protected veterans and all other qualified applicants. To support our commitment to inclusion, we have an active Diversity, Equity, Inclusion, and Belonging (DEIB) committee that works to foster a culture where everyone feels supported and valued.

About Proxymity

Proxymity is a market leading digital investor communications platform focused on providing regulatory compliant products focused initially on Proxy Voting and Shareholder Disclosure services. Founded in London and spun out of Citi, from the very beginning our mission focused on benefitting the whole capital markets ecosystem, rather than just one part or one player within it. This ethos is endorsed by investment from global consortium of some the industry’s most influential financial institutions.

About Us - Proxymity

Proxymity’s service offering is now a Global one, matching the needs of our custodian and broker community respectively. This is reflected by a fast-growing client base who have long desired an improved service by a trusted vendor. As a result, we are a fast-growth company and have already gone from 10 - 200+ employees in the last four years with a global footprint in London, New York, Tel-Aviv, Melbourne.

What we’re looking for:

We are looking for individuals who bring enthusiasm, a learning mindset, and a proactive approach to our operational site in Kuala Lumpur. You will perform a key role in delivering exceptional client support and ensuring seamless performance of the Proxymity platform.

As a key contributor to the launch phase of Proxymity, you will have the opportunity to support a variety of pivotal activities and expand the remit of your role as the needs of the business develop.

Responsibilities include:

• Overseeing vote execution to market from the Proxymity platform
• Sourcing and creating new meetings on the platform
• Identifying operational and implementation process improvement opportunities
• Creating and maintaining all operational procedures according to company policy
• Identifying and submitting potential Proxymity platform improvements, including those raised by clients
• Collaborating with the team and acting as the first point of contact for operational issues, ensuring prompt escalation to local management in the event of material impact to clients
• Demonstrating the Proxymity platform to new and existing users as and when required

• Strong attention to detail
• Excellent written and verbal communication skills, with the ability to positively represent the company to clients and other market participants
• Comfortable working independently while proactively seeking guidance and support when needed
• Team orientated - proven ability to build positive relationships, and proactively overcome the challenges of working with remote team members
• Strong organisational skills, with support available to help effectively prioritise your workload
• Experience in working in a fast-paced service delivery environment
• Ability to multitask and adapt quickly to changing priorities

• Headspace subscription 
• Birthday off in addition to annual leave 
• Access to Absorb Learning 
• Improved family-friendly policies 
• Hybrid working scheme
• Choose your tech 
• 2 duvet days a year 
• 1 volunteer day a year 
• 4-week sabbatical after 4 years at Proxymity 
• Workation- Our Workation policy means you can work anywhere in the world for up to 45 days per calendar year. 
• Companywide parties twice a year 
• Team socials 
• A company wins programme 
• Companywide panels on variety of subjects like diversity and inclusion, wellbeing etc. 
• A dog friendly office
• Complementary snacks and drinks in the office

To assist us with evolving our DEI efforts and ensuring our process is as inclusive as possible, we will be sending out a brief diversity and inclusion survey for you to complete if you choose to apply for this position. This will be completely anonymous and is in no way tied to your application. If you could please take a few minutes out of your day to complete this that would be much appreciated.

We are seeking a passionate Ecommerce Operations Project Coordinator who will be connecting difference marketing functions to successfully execute ecommerce campaigns and other ecommerce operational needs.

This driven person will also need to manage relationship with Lazada and Shopee to learn about the latest tools and updates from the platforms. The candidate will be considered a key member of PRISM+ overseas expansion team and will report to Country Director of Malaysia.

Responsibilities of a Ecommerce Operations Project Coordinator but are not limited to:

• Execute checklist of actionable during campaigns.
• Work with CRM, creative, marketplace platforms after campaign pricing confirmed.
• Create/Improve sku listings to ensure our customer experiences are the best.
• Handle all our website (www.prismplus.my) banners and freebies updates.
• Submit forecast to operation team for them to plan manpower allocation.

• Proficient in Lazada, Shopee Seller Centre Portal (>1 years of Experience).
• Proficient in Shopify portal (>1 year of Experience).
• Proficient in Excel.
• Bachelor’s Degree in Business and Marketing, or any relevant course of studies.
• At least 2 years’ experience in digital marketing – preferred to be in a e-commerce company.
• Ability to work during midnights/weekends during to campaign requirements.
• Thrives in dynamic, uncertain, and fast-moving environments, a hustler.
• A strong level of passion to understand thoroughly performance advertisement growth metrics.

The Network Engagement Operations Associate is dedicated to managing all operational and engagement aspects for our providers and crisis responders globally. This role is essential for ensuring smooth operations, effective communication, and high-quality service delivery within our network. The new hire will assist with network engagement efforts by managing communication with providers and crisis responders, providing support to operational issues and promoting professional growth. Their responsibilities will include tasks such as responding to email inquiries, onboarding new hires and contributing to community initiatives. The ideal candidate will collaborate with our service network, operations and clinical teams to ensure service quality and excellence.

• Network Engagement
• Support hiring and oversee onboarding processes for new providers and crisis responders, ensuring they are equipped with the tools, knowledge and resources to excel in their roles for seamless integration into our network
• Organize and facilitate regular network engagement activities, including hosting monthly virtual townhalls, to foster a sense of community
• Schedule and coordinate regular training, group supervision and Q&A sessions in collaboration with Clinical team to support continuous professional development
• Communication and Support
• Handle provider- and crisis responder-related enquiries and concerns to ensure timely and accurate responses in line with organizational policies and procedures
• Escalate complex operational issues to the relevant Operations team personnel for resolution and ensure closed loop feedback
• Maintain clear and organized communication channels, including driving outreach efforts, facilitating two-way feedback and developing engagement materials to ensure everyone is well-informed
• Present consolidated feedback to leadership with actionable insights and potential solutions
• Operational Efficiency and Support
• Track and analyse engagement metrics for trends, recommend and implement strategies to drive improvements in overall satisfaction andretention of providers and crisis responders
• Collect and leverage feedback to identify areas for improvement for better operational efficiency and excellence
• Maintain thorough records of provider and crisis responder interactions, escalations, and resolutions for documentation and audit purposes
• Prepare accurate calculation of compensation based on agreed rates and contractual terms, ensuring timely and correct payroll processing while addressing discrepancies or issues in a proactive manner

• Work closely with cross-functional teams to ensure coordinated efforts, aligned communications on latest updates and effective service delivery
• Assist with service deployment for specific on-site or ad hoc requests
• Support commercial events, client delivery and other initiatives as needed

• Quality Assurance and SOP Management
• Review and verify professional qualifications including local regulation or licensing credentials to ensure compliance with company standards
• Drives provider and crisis responder quality by overseeing mandatory training completion, compliance audits, licensure management, corrective actions for performance gaps, efficient operational processes for a more motivated and effective service network
• Contribute to the development and execution of new processes or tools, including proposing and implementing enhancements to improve provider or crisis responder experience and service quality
• Review existing policies and procedures to ensure they align with best practices and evolving needs of our services
• Maintain and regularly update a shared repository of operational resources, including guidelines, training materials, and FAQs to ensure providers and crisis responders have the resources they need

• Experience: 1-4 years of experience in community management, event coordination, or a related role
• Language Proficiency: Fluent in English and local language, both written and spoken
• Technical Proficiency: Comfortable using data software and updating documentation, Prior experience using Freshdesk is a bonus
• Organizational Skills: Strong organizational skills to manage multiple tasks and priorities effectively
• Problem-Solving Skills: Ability to handle inquiries and manage issues proactively
• Strong Verbal and Written Communication Skills: Ability to convey information clearly and adapt their communication style to different audiencee
• Attention to Detail: Strong attention to detail in data monitoring and management
• Flexibility and Adaptability: Willingness to support various tasks as needed
• Team Collaboration: Ability to work collaboratively with cross-functional teams

• Work in a diverse environment with people from over 10 countries
• Unlimited annual leaves
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

The Ranger Operations Specialist is responsible for overseeing the effective management of day-to-day operations and workforce resources for Intellectʼs helpline and crisis intervention services. This role includes managing a team of helpline and crisis intervention supervisors globally, who are accountable for supervising helpline rangers on shift and delivering crisis intervention support to clients. The new hire will be in charge of manpower planning and rostering, workforce performance and service management. Their responsibilities will include tasks such as handling leave approvals, addressing workforce challenges and performance gaps, and contributing to operational policies or protocols.

• Team Management and Leadership

• Lead a team of helpline and crisis intervention supervisors, ensuring effective performance and adherence to operational standards
• Provide ongoing guidance and support to supervisors and rangers to ensure consistent, high-quality service delivery
• Develop, implement and monitor key performance indicators to assess service quality and staff performance in line with organisational goals
• Conduct Root Cause Analyses (RCA) to investigate incidents of non-compliance, unresponsiveness or other behaviour concerns, and develop actionable improvement plans
• Conduct regular monitoring of supervisors and rangersʼ performances, sharing feedback and implementing corrective actions to address gaps when necessary to uphold the highest quality standards and SLAs

• Workforce Management

• Establish and manage daily rostering of supervisors and rangers to ensure proper shift coverage for 24/7 global operations, while adhering to regional labor laws and organizational guidelines
• Oversee assignment of rangers to the appropriate platforms based on their skills, availability, and language capabilities to enable optimal resource utilisation and efficient service delivery
• Manage leave approvals and implement strategies as needed to maintain consistent service levels and quality, balancing ranger well-being with operational needs
• Monitor real-time service levels and workforce performance, making adjustments as needed to maintain operational efficiency

• Service Delivery and Crisis Support

• Ensure that helpline and crisis intervention services are provided in a timely and professional manner, meeting the needs of clients
• Act as a point of escalation for complex or high-risk crisis cases to offer strategic guidance and support, while being prepared to step in and directly manage escalated helpline calls, manager support helpline and crisis intervention requests, assessments, deployments as needed
• Oversee crisis response processes, ensuring that interventions are effective, documented and in line with organisational policies

• Operational Planning G Oversight

• Track and analyse operational and service metrics, leveraging them for data-driven insights to enable timely, informed decision-making and drive continuous improvement efforts
• Proactively identify, assess, manage and monitor operational risks to ensure continuity of the businessʼs core services
• Develop and implement business continuity plans to maintain consistent service delivery in the event of unexpected disruptions or emergencies
• Work closely with cross-functional teams to ensure coordinated efforts, including manpower planning and recruitment, aligned communications on latest updates and effective service delivery
• Provide regular reports to leadership team on operational status, challenges, and achievements

• Quality Assurance G SOP Management

• Develop, review and refine operational policies, procedures, and protocols related to helpline and crisis intervention services based on operational feedback, evolving needs and industry best practices
• Maintain and regularly update a shared repository of operational resources, including guidelines, training materials, and FAQs to ensure supervisors and rangers have the resources they need
• Ensure that all supervisors and rangers are trained on and compliant with established policies and protocols, quality standards and service level agreements
• Drive training and development roadmap for both supervisors and rangers, including technical and quality training

• Masterʼs Degree in Counselling or Clinical Psychology, with relevant local regulation and licensing qualifications as a mental health professional

• 5-7 years of professional experience in EAP consulting, clinical practice, crisis intervention or mental health consultancy, with strong background in supporting managers on people or team management challenges
• At least 3-4 years of supervisory experience, ideally in an EAP setting, helpline operations, or a similar role managing a mental health service team
• Strong leadership, communication, and interpersonal skills
• Excellent problem-solving and conflict resolution abilities, including ability to handle complex enquiries and manage issues proactively
• Proven organizational skills to manage multiple tasks and priorities effectively, and meet deadlines in a fast-paced setting
• Ability to work collaboratively with cross-functional teams
• Proficient in data monitoring and analysis, utilising tools and software used in helpline operations, and maintaining up-to-date documentation
• Ability to adapt and thrive in a dynamic, rapidly changing environment
• Familiarity with GDPR, HIPAA, or equivalent data protection standards related to mental health service delivery is a bonus
• Fluent in English and local language, both written and spoken

• Work in a diverse environment with people from over 10 countries
• Unlimited annual leaves
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

This internship position, based in Malaysia, plays a crucial role in supporting our operations in Singapore. The Operations team at Funding Societies is committed to providing exceptional service to both internal stakeholders and borrowers. Our goal is to build self-sustaining scalability while delivering a market-leading experience.

As an Operations Intern, you will focus on adding value to our customers by adhering to fundamental product design principles and ensuring meticulous and timely processing of cases.

An ideal candidate should approach occasional issues/problems with a clear understanding of the limitations and a problem-solving mindset, aiming to find solutions that are sustainable and scalable.

What you will do:

• Execute assigned tasks within the specified turnaround time to ensure efficiency and accuracy.
• Review and assess applications for various initiatives, ensuring adherence to internal guidelines.
• Verify and validate initial transactions between SMEs and service providers to ensure correctness.
• Liaise with service providers and financial institutions to facilitate smooth operations.
• Perform due diligence on service submissions to confirm the legitimacy and quality of the services provided.
• Collaborate closely with internal teams and external stakeholders to ensure timely delivery of projects and tasks.

What we are looking for:

• Strong attention to detail with an ability to multitask in a fast-paced environment while meeting deadlines.
• Creative problem-solving skills and the ability to think outside the box for sustainable solutions.
• Confident and clear communicator with excellent collaboration skills across teams.
• Self-motivated, humble and a team player
• Willingness to share knowledge, ideas, and best practices with others
• Proficient with MS Office & Excel, with an in-depth understanding of various features
• Currently pursuing a degree in finance, accounting, or any related field.
• Must be in the final year of study and awaiting results
• Strong analytical and problem-solving skills.
• Able to commit for 5 days-a-week during the internship period.

You will shine in this role if you are/have:

• Prior experience in service or operations support related work.
• Experience with Slack and/or Google Workspace.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Key Responsibilities

1. Operational Strategy and Execution
• Develop and implement business operations strategies to support regional goals and ensure alignment with the company’s global objectives.
• Analyze market trends, regulatory requirements, and competitive dynamics in the SEA region to inform operational decisions.
• Collaborate with cross-functional teams, including sales, marketing, finance, and compliance, to streamline processes and enhance efficiency.
2. Team Leadership and Management
• Lead, mentor, and manage the regional operations team, fostering a culture of excellence and accountability.
• Set and monitor performance metrics for the team, ensuring key operational KPIs are achieved.
3. Compliance and Risk Management
• Ensure all operations comply with local regulatory requirements and company policies.
• Identify and mitigate operational risks, implementing robust control measures to safeguard business integrity.
4. Client Support and Relationship Management
• Work closely with customer service teams to ensure seamless client experiences and prompt resolution of issues.
• Build and maintain strong relationships with key stakeholders, including regulators, partners, and service providers.
5. Process Improvement and Reporting
• Continuously review and improve operational workflows to enhance productivity and reduce costs.
• Prepare and present detailed operational reports to senior management, providing insights and recommendations for growth and improvement.

• At least 5-7 years of experience in operations management, preferably in the Forex, trading, or financial services sector.
• Bachelor’s degree in Business Administration, Finance, Operations Management, or a related field (MBA preferred).
• At least 5-7 years of experience in operations management, preferably in the Forex, trading, or financial services sector.
• Proven track record of managing multi-country operations in the SEA region is a plus.
• Strong knowledge of Forex and trading platforms.
• Familiarity with SEA regulatory environments and compliance standards.
• Excellent leadership and people management skills.
• Strong analytical and problem-solving capabilities.
• Exceptional communication and stakeholder management skills.

Job Purpose

Support the software engineering team by gaining hands-on experience in real-world projects, with a focus on payment systems. Contribute to key phases of the software development lifecycle, including design, development, documentation, testing, and application maintenance.

Job Description:

• Assist in Software Development: Collaborate with team members to develop, test, and maintain software applications and systems. Perform coding and code reviews, and ensure adherence to coding standards and best practices. 
• Learn and Apply Best Practices: Gain hands-on experience with industry-standard tools, technologies, and methodologies. Learn about software design principles, architecture patterns, and development workflows, and apply them to real-world projects. 
• Collaborate with Cross-Functional Teams: Work closely with cross-functional teams, including product managers, designers, and quality assurance engineers, to understand requirements, provide input on technical feasibility, and ensure alignment on project goals. 
• Document and Communicate: Document software design, development processes, and technical specifications as required. Communicate effectively with team members to provide updates on work progress, share insights, and seek guidance as needed. 
• Troubleshoot and Debug: Assist in troubleshooting and debugging software issues reported by users or identified during testing. Analyse root causes, propose solutions, and collaborate with team members to implement fixes and ensure software reliability. 
• Demonstrate Professionalism and Ethics: Uphold professional standards of conduct, integrity, and ethics in all interactions and activities. Respect confidentiality, intellectual property rights, and company policies throughout the internship period. 

Job Requirement:

• Degree in Software Engineering, Computer Science or any equivalent  
• Min CGPA is 3.5
• Final year last semester, preferably 5 months internship or above. 
• Strong understanding of core Java concepts such as object-oriented programming (OOP), data structures and design patterns. 
• Basic understanding of database management systems (e.g., Microsoft SQL Server) including database design, SQL queries, and database transactions. 
• Knowledge of web development technologies such as ExtJS, CSS, and JavaScript can be beneficial, especially for integrating frontend components with backend services. 
• Ability to analyse problems, identify root causes, and propose effective solutions.
• Strong analytical and troubleshooting skills are essential for debugging and resolving issues in software development. 

At Finexus, we are investing in a transformation of our testing practices, by embracing cutting edge test automation. 

As a Lead Test Automation Engineer, you will play a key role in defining and implementing the company’s test automation strategy, in partnership with other senior engineering leads. 

Key responsibilities & goals 

• You will lead test automation for one of the company’s core products (e.g. AREMA, Cardworks). 
• You will identify areas that benefit from improved test automation, and execute implementation plans to achieve these improvements. 
• Your scope will cover several modules/sub-components of the product. 
• As a lead, you will help train technical QAs in test automation, including identifying needs for formal 3rd party training or courses. 
• You will partner with Platform tech leads to help the company provide the best tech stack for test automation. 
• You may be asked to consult or advise testing initiatives on other products, but your focus will be on your own product. 

Required skills & experience 

• 7+ years in Quality Assurance (QA), with at least 4 years in Test Automation specifically, OR 5+ years in Software Engineering with a focus on testing. 
• Expertise in at least 2 key areas of testing – web, mobile, API/backend, security, performance. 
• Experience with industry standard testing platforms or frameworks e.g. Katalon, Playwright, Postman, Cypress, Appium, Robot Framework, Karate 
• Coding knowledge in 1 programming language e.g. Python, Javascript, Java, Golang 
• Strong written and verbal communication skills, in English. 
• Preferred: 
• A track record of training and mentoring other QAs/automation engineers, whether through direct or indirect reporting. 
• A Bachelor's Degree in Computer Science, or similar (e.g. Computer Engineering, Software Engineering). 

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

This position, while located in Malaysia, is dedicated to supporting our operations in Singapore. The Operations team at Funding Societies aims to offer exceptional service to internal stakeholders and borrowers while building self-sustaining scalability and delivering a market-leading experience.

The key responsibilities of this role are to focus on value-adding to our customers while adhering to fundamental product design principles. The candidate for this role must be meticulous and timely in processing cases.

Every team member is encouraged and empowered to find and implement areas of improvement to enhance efficiency and effectiveness. An ideal candidate should approach occasional issues/problems with a clear understanding of the limitations and a problem-solving mindset, aiming to find solutions that are sustainable and scalable.

What you will do:

• Update and Maintain Credit-Ops Trackers: Ensure the accurate updating and maintenance of Credit-Ops trackers for various products in alignment with the monthly schedule, including but not limited to property, trade facility, invoice financing, working capital, and Experian.
• Maker/Checker Role: Perform the role of “maker” or “checker” for borrowers’ loan contracts, respectively, to ensure compliance and accuracy.
• KYC and Onboarding Operations: Execute KYC and backend onboarding operations for both borrowers and investors, prioritizing speed and accuracy in all operational work and documentation.
• Weekly Submissions: Conduct weekly submissions to Enterprise SG for all relevant disbursed loans.
• Early Redemption Calculations: Perform calculations for early redemption of loans for Bolt on an ad-hoc basis.
• Customer Service: Provide excellent back-office customer service, with a focus on key financing stages, such as offer acceptance, crowdfunding, and repayments, ensuring customer satisfaction and delight.
• Internal Stakeholder Engagement: Proactively engage with internal stakeholders (Sales, Credit, CX, Legal, etc.) to ensure timely and accurate processing of financing for customers.
• Process Structuring: Assist the manager/team lead in structuring and setting processes for variations and new system enhancements.

What we are looking for:

• Bachelor’s Degree in any discipline, preferably in Finance, Banking, Economic and/or Business & Commerce.
• 1-2 years’ experience in banking, trade finance operations, credit operations, back office, and credit administration.
• Interns (in last semester)/Fresh Graduates/Entry level applicants, with Upper Second-Class Honors and above, are encouraged to apply, training will be provided.
• Applicants must be willing to work in KL Eco City.
• Strong attention to detail and ability to multitask in a fast-paced environment and meet turnaround time / deadlines
• Able to think out-of-the-box for sustainable solutions to constraint problems
• Confident and clear communicator with excellent collaboration skills across teams.
• Self-motivated, humble and a team player
• Willingness to share knowledge, ideas, and best practices with others
• Proficient with MS Office & Excel, with an in-depth understanding of various features
• Strong business acumen with a genuine enthusiasm for helping SMEs
• Able to work on 1-year full time contract.

You will shine in this role if you are/have:

• Prior experience in service or operations support related work
• Champion the voice of customers.
• Experience with Slack and/or Google Workspace preferred
• Self-motivated with a continuous focus on enhancing process efficiency, possessing humility, and adept at collaborative teamwork

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity