Total 55 hr officer job vacancies in Kuala Lumpur

CHUDENKO (Malaysia) Sdn. Bhd. is a subsidiary company of CHUDENKO CORPORATION, which is one of the leading engineering companies in Japan. First of all, we try to develop the new market with Japanese companies penetrating into Malaysian market and expand the international business in South East Asian Countries. We have technologies and know-how in the field of saving-energy, environment and renovation. We do offer our customers' satisfaction in Malaysia with experience that we have cultivated for more than 65 years in Japan.

We contribute to the growth of the Malaysian society and promote our business in South

East Asian countries. We are looking forward to your contacting us and working with you.

Responsibilities:

• Ensure the company's compliance with occupational safety and health regulatory requirements and implement the safety and health policy and procedures. 
• Develop, implement and conduct safety programs to prevent workplace accidents.
• Investigates all workplace safety inspections, identify potential hazards and recommend corrective and preventive actions. 
• Perform regular workplace inspection/internal audit to ensure hazards/risks are mitigated.
• Lead and coordinate the Safety and Health committee meeting.
• To conduct Safety Induction Programmed of new employees and subcontractors.
• Organise and conduct employee safety training to raise safety awareness and improve emergency response capabilities. 
• Track and update changes in OSHA standards and relevant regulations to ensure timely compliance. Investigate and report any workplace accidents or violations, providing recommendations to prevent recurrence. 
• Collaborate with internal teams and external regulatory bodies to ensure the implementation of best safety practices and standards. 
• Liaise with local Authorities such as DOSH. DOE, BOMBA, JKKP and etc.
• To maintain and keep all the safety documents for the purpose of the inspection by any government bodies and audit.
• To carry out any other instruction made by the employer or any person in charge of the place of work on any matters pertaining to safety and health of the place of work.

Requirements:

• At least Diploma or Degree in Occupational, Safety & Health, Environmental or Certification from OSHA/NIOSH.
• Candidate must valid Green Book registration with DOSH (JKKP) for Safety and Health Officer (SHO).
• Familiarity with OSHA regulations, guidelines, and best practices. 
• Strong communication and collaboration skills, with the ability to work effectively with various departments.
• Excellent problem-solving and decision-making abilities, capable of independent analysis and judgment under pressure. 
• At least 3 years of working experience in the related field is required for this position.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

JOB DESCRIPTION

• Providing administrative assistance to the HR team, including document management, data entry, and filing.

• Assisting with the recruitment process, such as scheduling interviews, conducting reference checks, and onboarding new hires.

• Maintaining and updating employee records, including personnel files and leave information.

• Handling employee enquiries and providing guidance on HR policies and procedures.

• Handling ISO matters.

• Coordinating and organizing HR-related events and activities.

• Ensure compliance with labor laws and company policies.

• Assist in the development and implementation of HR policies and procedures.

• Perform any ad-hoc jobs assigned by immediate superior

JOB SPECIFICATION

• Minimum 1 years of experience in an HR assistant or administrative role, preferably in a similar industry

• Diploma in Human Resources, Business Administration, or a related field

• Strong organizational and time management skills, with the ability to prioritize tasks and work under pressure

• Excellent communication and interpersonal skills

• Proficient in Microsoft Office Suite, including Excel, Word.

• Proactive detail-oriented, and able to work independently as well as part of a team

Perks & Benefits

• Nearby public transport
• Medical insurance

職位描述

• • 人力資源策略：與領導團隊合作，制定符合公司目標並基於優先順序的人員策略和舉措
  • 組織發展：分析組織能力並與領導者合作，審查和發展正確的組織結構和業務工作方式。
  • 員工敬業度：透過培養高度誠信的文化和績效驅動的工作道德來積極影響員工，實現員工滿意度和健康的企業/環境文化
  • 員工關係：促進解決員工衝突或疑慮。調查員工不當行為的指控，並就紀律和申訴程序向管理層提供指導。
  • 人才發展：推動人才審核流程並與領導者一起審核，制定個人發展和繼任計劃，以提高人員能力。
  • 人力資源規劃：事先預測並規劃業務的人力資源需求，確保人力資源能滿足業務需求。
  • 確保根據業務需求提供及時的人力資源解決方案，並完全符合相關標準和法規。
  • 管理日常人力資源事務並提供及時支持，確保沒有影響日常營運和業務的突出人力資源問題。
  • 領導從概念化到實施的所有人力資源政策、程序和策略性人力資源措施。
  • 確保所有必要的標準和流程符合不同業務部門的人力資源實務並保持一致。
  • 與業務領導者合作設計工作說明和目標 (KPI)，透過績效管理推動高績效文化。
  • 處理和協調人力資源相關問題，例如入職、福利、僱用條款合規性、紀律問題和退出程序。
  • 履行您的報告經理和/或高階管理層指定的任何其他職責
  • 協助每年持續進行有效的訓練需求分析，以確定組織的發展需求。
  • 管理培訓預算並監控HRDC資金的使用情況，確保資金得到充分、有效的利用。
  • 領導 ISO 審核、客戶審核和內部審核流程，以確保有效並遵守各自的品質標準。
  • 就與公司 ISO (QMS) 和審核相關的事宜與第三方聯絡。第三方包括認證機構、客戶、供應商、分包商和主管部門。
  • 確保整個公司的整體 ISO 職能（ISO 9001 和 ISO 14001）的效能。

工作規格：

• • 人力資源管理或工商管理學位或同等學歷。
  • 5-7年工作經驗，3年管理經驗。
  • 熟悉候選人的評估和選擇方法
  • 透過建立和提供招募檔案以及面試安排，在招募流程的各個階段密切合作。
  • 熟悉績效改進計劃
  • 優秀的書面和口頭溝通以及人際交往能力
  • 熟悉或熟悉勞動法和人力資源最佳實務。
  • 協作和團隊導向的心態。
  • 根據管理層的要求履行任何臨時職責。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 醫療保險
• 有薪培訓和發展

CHUDENKO (Malaysia) Sdn. Bhd. is a subsidiary company of CHUDENKO CORPORATION, which is one of the leading engineering companies in Japan. First of all, we try to develop the new market with Japanese companies penetrating into Malaysian market and expand the international business in South East Asian Countries. We have technologies and know-how in the field of saving-energy, environment and renovation. We do offer our customers' satisfaction in Malaysia with experience that we have cultivated for more than 65 years in Japan.

We contribute to the growth of the Malaysian society and promote our business in South

East Asian countries. We are looking forward to your contacting us and working with you.

Responsibilities:

• Ensure the company's compliance with occupational safety and health regulatory requirements and implement the safety and health policy and procedures. 
• Develop, implement and conduct safety programs to prevent workplace accidents.
• Investigates all workplace safety inspections, identify potential hazards and recommend corrective and preventive actions. 
• Perform regular workplace inspection/internal audit to ensure hazards/risks are mitigated.
• Lead and coordinate the Safety and Health committee meeting.
• To conduct Safety Induction Programmed of new employees and subcontractors.
• Organise and conduct employee safety training to raise safety awareness and improve emergency response capabilities. 
• Track and update changes in OSHA standards and relevant regulations to ensure timely compliance. Investigate and report any workplace accidents or violations, providing recommendations to prevent recurrence. 
• Collaborate with internal teams and external regulatory bodies to ensure the implementation of best safety practices and standards. 
• Liaise with local Authorities such as DOSH. DOE, BOMBA, JKKP and etc.
• To maintain and keep all the safety documents for the purpose of the inspection by any government bodies and audit.
• To carry out any other instruction made by the employer or any person in charge of the place of work on any matters pertaining to safety and health of the place of work.

Requirements:

• At least Diploma or Degree in Occupational, Safety & Health, Environmental or Certification from OSHA/NIOSH.
• Candidate must valid Green Book registration with DOSH (JKKP) for Safety and Health Officer (SHO).
• Familiarity with OSHA regulations, guidelines, and best practices. 
• Strong communication and collaboration skills, with the ability to work effectively with various departments.
• Excellent problem-solving and decision-making abilities, capable of independent analysis and judgment under pressure. 
• At least 3 years of working experience in the related field is required for this position.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunitie

Job Description:

1. Payroll

• Handling monthly payroll report to Account Department
• Submit EPF, SOCSO, EIS, LHDN and HRDF

2. Recruitment

• Assist in manpower planning, recruitment and selection process
• Screening, short listing applicants and conduct interview
• Responsible for recruitment activities, internal advertisement and interview arrangement
• Perform regular follow up with managers to determine effectiveness of recruitment
• Conducting new employee orientation, counselling and exit interview
• Oversees welfare, disciplinary issues of all employees

3. HR  Matters

• Handling leaves and claims
• Managing human resource related jobs, eg: memo, evaluation form, employee transfer, promotes, resignations and terminations
• Ensure HR practices are followed and in compliance to all requirements of Government regulations
• Liaise with government authorities and statutory bodies on matters related to Human Resources
• Contributing to the development of HR Department goals, objectives and systems
• Develop and maintain HR System in compliance and aligned with company policies
• Perform any other relevant and related responsibilities that may be assigned from time to time as required by Management

4. Administration

• Planned, scheduled and produced all company meetings
• Meeting minutes taking
• Experiences dealing, registration, applying permit with multiple local government departments
• Office condition upkeep – Pantry, Stationary, Pc, Printer, Electric, A/C
• Coordinate calendars, including catered meetings, travel arrangements and maintenance or service appointments
• Troubleshot and resolved office equipment issues to minimize service visit costs
• Instituted and manage detailed supply inventory spreadsheet, placing orders as needed and budgeting assuring no over spending
• Liaise with Auditors, Lawyers, Agencies and Suppliers
• Data organization and upkeep

Perks & Benefits:

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave

Job Description:

1. Payroll

• Handling monthly payroll report to Account Department
• Submit EPF, SOCSO, EIS, LHDN and HRDF

2. Recruitment

• Assist in manpower planning, recruitment and selection process
• Screening, short listing applicants and conduct interview
• Responsible for recruitment activities, internal advertisement and interview arrangement
• Perform regular follow up with managers to determine effectiveness of recruitment
• Conducting new employee orientation, counselling and exit interview
• Oversees welfare, disciplinary issues of all employees

3. HR  Matters

• Handling leaves and claims
• Managing human resource related jobs, eg: memo, evaluation form, employee transfer, promotes, resignations and terminations
• Ensure HR practices are followed and in compliance to all requirements of Government regulations
• Liaise with government authorities and statutory bodies on matters related to Human Resources
• Contributing to the development of HR Department goals, objectives and systems
• Develop and maintain HR System in compliance and aligned with company policies
• Perform any other relevant and related responsibilities that may be assigned from time to time as required by Management

4. Administration

• Planned, scheduled and produced all company meetings
• Meeting minutes taking
• Experiences dealing, registration, applying permit with multiple local government departments
• Office condition upkeep – Pantry, Stationary, Pc, Printer, Electric, A/C
• Coordinate calendars, including catered meetings, travel arrangements and maintenance or service appointments
• Troubleshot and resolved office equipment issues to minimize service visit costs
• Instituted and manage detailed supply inventory spreadsheet, placing orders as needed and budgeting assuring no over spending
• Liaise with Auditors, Lawyers, Agencies and Suppliers
• Data organization and upkeep

Perks & Benefits:

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave

Job Description:

1. Payroll

• Handling monthly payroll report to Account Department
• Submit EPF, SOCSO, EIS, LHDN and HRDF

2. Recruitment

• Assist in manpower planning, recruitment and selection process
• Screening, short listing applicants and conduct interview
• Responsible for recruitment activities, internal advertisement and interview arrangement
• Perform regular follow up with managers to determine effectiveness of recruitment
• Conducting new employee orientation, counselling and exit interview
• Oversees welfare, disciplinary issues of all employees

3. HR  Matters

• Handling leaves and claims
• Managing human resource related jobs, eg: memo, evaluation form, employee transfer, promotes, resignations and terminations
• Ensure HR practices are followed and in compliance to all requirements of Government regulations
• Liaise with government authorities and statutory bodies on matters related to Human Resources
• Contributing to the development of HR Department goals, objectives and systems
• Develop and maintain HR System in compliance and aligned with company policies
• Perform any other relevant and related responsibilities that may be assigned from time to time as required by Management

4. Administration

• Planned, scheduled and produced all company meetings
• Meeting minutes taking
• Experiences dealing, registration, applying permit with multiple local government departments
• Office condition upkeep – Pantry, Stationary, Pc, Printer, Electric, A/C
• Coordinate calendars, including catered meetings, travel arrangements and maintenance or service appointments
• Troubleshot and resolved office equipment issues to minimize service visit costs
• Instituted and manage detailed supply inventory spreadsheet, placing orders as needed and budgeting assuring no over spending
• Liaise with Auditors, Lawyers, Agencies and Suppliers
• Data organization and upkeep

Perks & Benefits:

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave

Job Description:

1. Payroll

• Handling monthly payroll report to Account Department
• Submit EPF, SOCSO, EIS, LHDN and HRDF

2. Recruitment

• Assist in manpower planning, recruitment and selection process
• Screening, short listing applicants and conduct interview
• Responsible for recruitment activities, internal advertisement and interview arrangement
• Perform regular follow up with managers to determine effectiveness of recruitment
• Conducting new employee orientation, counselling and exit interview
• Oversees welfare, disciplinary issues of all employees

3. HR  Matters

• Handling leaves and claims
• Managing human resource related jobs, eg: memo, evaluation form, employee transfer, promotes, resignations and terminations
• Ensure HR practices are followed and in compliance to all requirements of Government regulations
• Liaise with government authorities and statutory bodies on matters related to Human Resources
• Contributing to the development of HR Department goals, objectives and systems
• Develop and maintain HR System in compliance and aligned with company policies
• Perform any other relevant and related responsibilities that may be assigned from time to time as required by Management

4. Administration

• Planned, scheduled and produced all company meetings
• Meeting minutes taking
• Experiences dealing, registration, applying permit with multiple local government departments
• Office condition upkeep – Pantry, Stationary, Pc, Printer, Electric, A/C
• Coordinate calendars, including catered meetings, travel arrangements and maintenance or service appointments
• Troubleshot and resolved office equipment issues to minimize service visit costs
• Instituted and manage detailed supply inventory spreadsheet, placing orders as needed and budgeting assuring no over spending
• Liaise with Auditors, Lawyers, Agencies and Suppliers
• Data organization and upkeep

Perks & Benefits:

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave

職位描述：

1. 薪資

• 向會計部處理每月薪資報告
• 提交 EPF、SOCSO、EIS、LHDN 和 HRDF

2. 招聘

• 協助人力規劃、招募和選拔過程
• 篩選、篩選申請人並進行面試
• 負責招募活動、內部廣告及面試安排
• 與經理進行定期跟進以確定招聘的有效性
• 進行新進員工入職培訓、諮詢和離職面談
• 監督所有員工的福利和紀律問題

3. 人力資源事宜

• 處理休假和索賠
• 管理人力資源相關工作，例如：備忘錄、評估表、員工調動、升遷、離職和終止
• 確保人力資源實務得到遵循並符合政府法規的所有要求
• 就人力資源相關事宜與政府當局和法定機構聯絡
• 促進人力資源部門目標、目標和系統的發展
• 開發和維護符合公司政策的人力資源系統
• 履行管理層可能不時指派的任何其他相關職責

4. 行政管理

• 規劃、安排和製作所有公司會議
• 會議紀要
• 擁有與多個地方政府部門打交道、註冊、申請許可證的經驗
• 辦公室條件維護 – 食品儲藏室、文具、電腦、印表機、電氣、空調
• 協調日曆，包括餐飲會議、旅行安排以及維護或服務預約
• 排除並解決辦公設備問題，以最大限度地降低服務存取成本
• 制定和管理詳細的供應庫存電子表格，根據需要下訂單並制定預算，確保不會過度支出
• 與審計師、律師、機構和供應商聯絡
• 數據組織和維護

津貼和福利：

• 員工股權
• 附近的公共交通
• 中心位置
• 醫療保險
• 事假

About Us:

Sunline Technology is a leading banking solutions provider, committed to innovation and excellence in the Banking Technology industry. We are seeking a motivated and enthusiastic HR Intern to join our team. This is a fantastic opportunity to gain hands-on experience in various HR functions within a dynamic environment.

Responsibilities:

• Assist with day-to-day HR operations, including employee onboarding and offboarding processes.
• Support recruitment activities by sourcing candidates, screening resumes, and scheduling interviews.
• Maintain and update employee records and HR databases.
• Help coordinate training and development programs.
• Assist in organizing company events and employee engagement initiatives.
• Support in the preparation of HR reports and documents.
• Provide administrative support to the HR team as needed.
• Handle any other ad-hoc tasks assigned by the HR team.

Requirements:

• Currently pursuing or recently completed a degree/diploma in Human Resources, Business Administration, or a related field.
• Strong interest in HR and a desire to learn about various HR functions.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Ability to handle sensitive information with confidentiality.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.

What We Offer:

• Hands-on experience in various HR functions.
• Mentorship and guidance from experienced HR professionals.
• Opportunity to work in a fast-paced and growing company.
• A friendly and supportive working environment.

Interested Applicant:

You may send the application via Jobstore or directly to sukpei.lee@sunline-i.com. You may also send in inquiries to sukpei.lee@sunline-i.com or call +60128389238 should you need to know more about the role.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities

關於我們：

長亮科技是領先的銀行解決方案供應商，致力於銀行科技產業的創新和卓越。我們正在尋找一位積極主動、熱情的人力資源實習生加入我們的團隊。這是在動態環境中獲得各種人力資源職能實務經驗的絕佳機會。

職責：

• 協助日常人力資源運營，包括員工入職和離職流程。
• 透過尋找候選人、篩選履歷和安排面試來支持招募活動。
• 維護和更新員工記錄和人力資源資料庫。
• 幫助協調培訓和發展計劃。
• 協助組織公司活動和員工參與計畫。
• 支援人力資源報告和文件的準備。
• 根據需要向人力資源團隊提供行政支援。
• 處理人力資源團隊分配的任何其他臨時任務。

要求：

• 目前正在攻讀或最近完成人力資源、工商管理或相關領域的學位/文憑。
• 對人力資源有濃厚的興趣，並渴望了解各種人力資源職能。
• 優秀的溝通和人際交往能力。
• 注重細節，具有較強的組織能力。
• 能夠保密地處理敏感資訊。
• 熟練使用 Microsoft Office（Word、Excel、PowerPoint）。
• 能夠獨立工作並作為團隊的一部分。

我們提供什麼：

• 擁有各種人力資源職能的實務經驗。
• 來自經驗豐富的人力資源專業人員的指導和指導。
• 有機會在快節奏且不斷發展的公司工作。
• 友善和支持性的工作環境。

有興趣的申請人：

您可以透過 Jobstore 發送申請或直接發送至 sukpei.lee@sunline-i.com。如果您需要了解有關該職位的更多信息，也可以發送詢問至 sukpei.lee@sunline-i.com 或致電 +60128389238。

津貼和福利

• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動

工作總結：

透過準備員工資訊和就業詳細資訊的匯入範本來更新客戶員工資料庫。

協助為 HRMS 系統準備薪資、休假和索賠交易匯入數據

審查和檢查 HRMS 的資料或交易對賬

更新亞太國家/地區員工的工資和法定信息

在前輩的指導下學習並理解人力資源管理軟體規格。

根據客戶政策設定準備人力資源管理系統步驟指南演示

準備人力資源專案文件並遵循上級的指示

學習人力資源管理系統的建立及顧客的人力資源政策、員工福利及其他人力資源相關事宜。

為什麼加入我們？

4-6 個月的實習期將為您提供令人興奮的實踐學習和發展機會。

您將有機會在現實世界的工作場所展示您的能力和能力，在那裡您可以發展和增強技能，以幫助您獲得未來的就業機會。

如果您是/有以下情況，那麼這個職位非常適合您：

目前正在攻讀人力資源/行政/管理學士學位或同等學歷。

優秀的英語、漢語和國語的書面和口語能力。

能夠始終保守私人和機密事務。

自我驅動和積極進取的人，總是渴望學習和成長。

一絲不苟，注重細節，喜歡處理數據。

能夠獨立工作並具有良好的團隊合作精神。

有自己的交通工具並願意駐紮在甲洞。

您將如何受益？

透過支援日常人力資源運營，全面了解人力資源職能的運營，包括：

協助處理部門內的日常人力資源營運、薪資流程、HRIS 員工資料和其他相關任務。

了解工作世界，親身體驗在辦公室工作的感覺，與主管和同事互動，以及處理內部客戶。

工作類型：全職、實習

合約期限：6個月

薪資：每月 RM600.00

好處：

免費停車

日程：

週一至週五

預計開始日期：2024 年 10 月 1 日

津貼和福利

• 事假
• 開放文化
• 個人發展機會

JOB REQUIREMENTS

• Diploma and above.
• Fresh graduate is encouraged to apply.
• Able to converse in Bahasa Malaysia, English, Mandarin
• Pleasant personality with good communication skills.
• Love meeting new people and learning new things.

JOB RESPONSIBILITIES

• To manage & maintain good relationships with customers
• Agency support
• Respond to and handle customers' inquiries
• Handle policy renewals
• Assist customers on claims-related matters
• Assist customers in upgrading of existing insurance policies
• To perform the survey in line with the AIA Vitality Program

PERKS & BENEFITS

• Attractive salary
• Performance bonus
• Year End Bonus
• Company Trip
• Travel allowance
• Flexible working hours
• EPF / SOCSO / EIS
• Annual Leave
• Medical Leave

JOIN & DM US NOW:  

• 017-9988998 (Mr Andy)
• 019-3038998 (Mr Wong)

職位描述

- 支援行銷活動和活動的規劃、執行和管理。

- 與機構和關鍵意見領袖 (KOL) 協調，創建符合活動目標的社交內容。

- 有助於行銷材料和資產的開發和準備。

- 與跨職能團隊合作實施行銷計畫。

- 監控、分析和報告行銷活動的有效性。

- 履行其他指派的與行銷相關的職責。

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 開放文化

Job description

-Support the planning, execution, and management of marketing campaigns and events.

- Coordinate with agencies and Key Opinion Leaders (KOLs) to create social content that aligns with campaign goals.

- Contribute to the development and preparation of marketing materials and assets.

- Work collaboratively with cross-functional teams to implement marketing initiatives.

- Monitor, analyze, and report on the effectiveness of marketing campaigns.

- Perform other marketing-related duties as assigned.

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Open culture

Company: A government-backed financial institution

Location: Kuala Lumpur

Role Summary: Lead risk management, governance, and compliance initiatives across the organization. Oversee risk strategies, ensure sound governance, and support business sustainability.

Key Responsibilities:

• Risk Assessment & Mitigation: Review business financing proposals, recommend risk mitigation, and advise on portfolio management.
• Risk Communication: Report risk analysis to management and the Board, providing insights for decision-making.
• Portfolio Oversight: Monitor loan portfolios, advise on reducing non-performing loans, and chair Watchlist meetings for at-risk accounts.
• Compliance & Market Evaluation: Ensure compliance with regulatory standards, analyze market conditions, and assess impacts on business opportunities.
• Operational Risk: Manage operational risks, develop risk policies, and ensure updates are implemented.
• Shariah Compliance: Oversee policies to ensure Shariah compliance in business operations.
• Governance & Continuity: Lead business continuity planning and ensure proper governance and risk monitoring.

Requirements:

• Bachelor’s degree in Business Administration, Finance, Accounting, Economics, Islamic Finance, or equivalent.
• CeIO (Certified Integrity Officer) certification from Malaysia Anti-Corruption Academy (MACA) is a plus.
• Minimum of 15 years’ experience in risk management, preferably within banking or financial services.
• Strong background in business credit and portfolio risk management.
• Demonstrated leadership experience with a proven track record in risk management and governance.

• Competitive package.

公司：政府支持的金融機構

地點: 吉隆坡

角色摘要：領導整個組織的風險管理、治理和合規計畫。監督風險策略，確保健全的治理，並支持業務永續發展。

主要職責：

• 風險評估與緩解：審查企業融資提案，建議風險緩解，並就投資組合管理提供建議。
• 風險溝通：向管理階層和董事會報告風險分析，為決策提供見解。
• 投資組合監督：監控貸款組合，就減少不良貸款提出建議，並主持風險帳戶的觀察名單會議。
• 合規與市場評估：確保遵守監管標準、分析市場狀況並評估對商業機會的影響。
• 操作風險：管理操作風險，制定風險政策，並確保實施更新。
• 伊斯蘭教法合規性：監督政策以確保業務運作中遵守伊斯蘭教法。
• 治理與連續性：領導業務連續性規劃並確保適當的治理和風險監控。

要求：

• 工商管理、金融、會計、經濟學、伊斯蘭金融或同等學歷學士學位。
• 由馬來西亞反腐敗學院 (MACA) 的 CeIO（認證誠信官）認證者優先。
• 至少 15 年風險管理經驗，最好是在銀行或金融服務領域。
• 擁有深厚的商業信用和投資組合風險管理背景。
• 具有豐富的領導經驗，在風險管理和治理方面擁有良好的業績記錄。

• 有競爭力的套餐。

JOB PURPOSE

This role acts as the liaison between our client and customers to recover debts and resolve outstanding payments. Duties include communicating with customers via telephone, negotiating payment plans with owing customers, and enacting payment plans to clear their debts. Accomplished Tele-Collection Agents require high customer service, persuasion, and negotiation skills, as well as a mind for problem-solving to work with customers to resolve their debts to mitigate financial losses.

JOB ACCOUNTABILITIES / KEY RESULT AREA

• Make outbound calls to delinquent customers to negotiate for payment.
• Receive inbound calls (which is related to unblocking of devices or recovery related matters) and to negotiate payment arrangement with the customer.
• To proceed with the unblocking request (if applicable/necessary).
• Update systems on calls made and actions take for each customer.
• Any other Ad-hoc matters

MINIMUM ESSENTIAL QUALIFICATIONS & COMPETENCIES

Formal Education

High School Certificate (or) Diploma/Bachelor’s degree

Work Experience

Total Work Experience: 1 to 3 years of strong and solid background in sales, customer service, or call centre service. Previous collection experience will be advantageous.

Language Proficiencies

Fluent in the English and Malay Language (written and spoken). Candidates who can converse in Mandarin or/plus Local Chinese dialects will be advantageous.

Are you ready to embark on an exciting journey with a rapidly expanding global business? We’re on the lookout for a dedicated and experienced Client Support Officer to join our incredible team based in Malaysia. If you’re passionate about nurturing a long-term career in this industry and possess the skills and enthusiasm we’re seeking, we want to hear from you!

As our Client Support Officer, you’ll play a crucial role in ensuring our clients receive topnotch service:

• Respond to incoming Live Chats, phone calls and emails with a friendly, professional, and efficient approach.
• Identify the questions, concerns and overall needs of our diverse customers around the world.
• Provide accurate answers and innovative solutions to meet our customers' inquiries
• Address customer complaints with a compassionate and patient demeanour.
• Redirect customers to the appropriate departments when necessary, ensuring a seamless experience.
• Collaborate closely with our Support and Sales teams, as well as other departments, to guarantee our customers' overall satisfaction.
• Follow our company’s communication procedures, policies, and guidelines to maintain smooth operations.
• Go the extra mile in every duty, making our customers' satisfaction your ultimate priority.

Please keep in mind that this role will require coverage during public holidays and may involve shift work arrangements as per our business requirements. Your flexibility in this regard is greatly appreciated.

• Exceptional written and verbal communication skills in both English and Chinese.
• A talent for consistently providing exception customer service.
• Strong problem-solving and critical thinking abilities.
• The knack for multitasking, setting priorities, and meeting deadlines in a fast-paced business environment.
• Meticulous attention to detail, your work is accurate, responsible, independent, and customer oriented.
• An open, positive and enthusiastic personality.
• Confidence in navigating systems, including the Microsoft Office suite and CRMs.
• Adaptability to change with a high tolerance for handling stressful situations.

• Opportunities for enriching career growth, including exposure to regional contexts.
• Healthcare coverage (medical, dental, optical), gym benefits
• Young, vibrant and open work culture

RESPONSIBILITIES OF THE JOB

• Recruitment
• Advertising, sourcing, screening according to the business requirements and candidates’ suitability. Primarily first interview for Assistant Managers and Managers. Other positions only in the absence of Sen. Executive HR.
• PI Test and placement of potential candidates Primary for first interview for Assistant Managers and Managers.
• Reference check – 2 per selected candidates.
• Ensure proper HR documentation for new recruits, Offer Letters, confirmations acknowledgement and employment bond are completed in a timely manner.
• Preparing pre-employment medical check-up letter.
• Preparing salary structure for approval, information on new joiner respective department for email address, laptop, access card and parking card.
• Closing SLA within 60 days from recruitment process commencement.
• Ensure all HR correspondence are completed timely ie. Confirmation, Probation Extension, etc. (Assistant Managers and Managers).
• Ensure personal files (Assistant Managers and Managers) are accurately maintained and updated on a regular basis.
• Onboarding 1 (AM, M, SM).
• Analyze all received Training Requests before processing.  Follow through all L&D activities as previously planned in accordance to approved budget.
• Complete all Employee Engagement activities as planned for each calendar year in accordance to the approved budget. Advisory role for committees organizing events under Staff Welfare budget.
• Ensure that IR related matters i.e. disciplinary, counselling, misconduct investigation and grievances handling as per the guidelines and policies and are completed within 72 hours. Prepare a chronological report when necessary.
• Insurance claims processing and yearly renewal – monitor that this is done in a timely matter. 
• Ensure proper HR documentation for new recruits, confirmations acknowledgement, training and employment bond are completed in a timely manner.
• Oversee Staff Welfare i.e. Uniforms, Health Metrics, EE etc are executed by your respective downlines in accordance to schedule and plan.
• Oversee vendor sourcing and negotiations – Liaise with Procurement Executive as and when a system tool, EE, Appliance or activity requires to be ordered.
• Ensure all HR & Admin team members file documents weekly.
• Organize and conduct briefing for PEDP.
• Organize and conduct briefing yearly CoC Briefing to all co-workers.
• Schedule Duty Manager every 4 months cycle.
• Yearly review of all HR & Admin SOPs.
• Ensure Team always keeps their Workstation and department tidy.
• Daily-HR related administration works and as and when tasked.

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

Responsibilities:

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues with Air-conditioning.
• Work with various departments or stakeholders to ensure the Aircon is delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays. (5 days work and 2 off days on a rotational basis)
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

Responsibilities:

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues.
• Work with various departments or stakeholders to ensure the products are delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays. (5 days work and 2 off days on a rotational basis)
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office.

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

As a Junior Promotion Operations Officer, you will be an integral part of the BID Operations team, ensuring the efficient execution of promotional activities and providing excellent support to both clients and internal teams. You will be responsible for managing promotion-related inquiries, coordinating logistics, and utilizing technical platforms to maintain operational smoothness. This role is ideal for someone who is detail-oriented, capable of handling multiple tasks, and thrives in a fast-paced, bilingual environment. Your efforts will contribute directly to enhancing client experiences and driving the success of our promotional campaigns.

Key Responsibilities:

• Review promotion applications to ensure eligibility criteria are met.
• Set up client accounts in accordance with promotion requirements.
• Coordinate with the promotional gift logistics team on procurement status and tracking.
• Engage with stakeholders by providing advice on promotion details and addressing inquiries.
• Efficiently resolve or escalate unresolved promotion-related issues.
• Collaborate with front-office teams to handle promotion-related inquiries effectively.
• Oversee the use of technical tools and platforms, including the CRM system.

• Bilingual proficiency in English and Chinese (Mandarin).
• Fresh Graduate are welcome to apply
• Strong attention to detail and a commitment to accuracy.
• Ability to work effectively under pressure in a fast-paced environment.
• Quick learner with the ability to absorb and apply information efficiently.
• A team player with excellent collaboration skills.
• Proficiency in Microsoft Office (advanced Excel skills are an advantage).
• Willingness to work on public holidays.
• Prior experience in a similar role is preferred.

• Opportunities for enriching career growth, including exposure to regional contexts.
• Healthcare coverage (medical, dental, optical), gym benefits.
• Flexibility in smart casual dress code.
• Young, vibrant and open work culture.

• Maintain accurate, up-to-date records in employee database and electronic employee files and ensure all employment requirements are met
• Creation of employment contracts and responsible for contract issuance and update internal databases with new hire information.
• Creation of staff letters and contract variations.
• Coordinate meetings logistics for domestic and international participants
• Updating and maintaining HR databases and systems.
• General administration support to the HR function as required.

• Set and communicate strategic HR policies, plans and goals to all team members.
• Identify and implement strategic actions that both attract and retain hotel's talents.
• Prepare and execute action plans to improve Employee engagement in the hotel.
• Oversee the compensation and benefit process.
• Support all internal and external HR related inquiries.
• Create a performance-driven culture in the hotel.
• Keep abreast on HR related matters.