Total 49 environmental officer job vacancies in Malaysia

工作總結

運輸官員將在管理進出口活動、監控入境貨運和協調出境貨運方面發揮關鍵作用。該職位需要精通丹絨帕拉帕斯港等轉運中心的特定海關流程，並對國際貿易和優惠協議有深入的了解。運輸官員將與報關行密切合作，確保所有貨物均準確申報並遵守所有相關法規。

主要職責

• 海關文件：準備和管理進出口貨物所需的所有文件，確保遵守馬來西亞和國際貿易法規。
• 報關行聯絡員：協助報關行並提供必要的文件，以促進順利清關。
• 記錄保存：對所有進出口文件、稅單和其他相關文件進行詳細記錄。
• HS 代碼分類：根據海關協調制度 (HS) 代碼對貨物進行準確分類。
• 入庫監控和計畫：監督並確保及時、準確地接收來自供應商和生產場所的入庫貨物。協調貨櫃抵達倉庫並向倉庫入庫團隊提供滾動計劃。
• 出庫協調和規劃：協調和安排向 Blum 子公司和客戶的出庫貨運，確保及時、準確的交付。根據客戶銷售訂單規劃貨櫃和卡車的裝載並優化可能的利用率。
• 與船公司聯絡：確保進港貨櫃的及時交付，協調並向船公司索取貨櫃。

所需資格和技能

• 國際商務、供應鏈管理或相關領域的學士學位。
• 至少 3 年從事進出口工作的經驗，最好是在物流、製造或分銷環境中。
• 廣泛了解馬來西亞海關法規、國際貿易法和轉運流程。
• 精通HS編碼和優惠貿易協議。
• 具有貨櫃和卡車裝載規劃的經驗和理解。
• 卓越的組織能力和注重細節的心態。
• 良好的溝通能力並精通英語和馬來語

附加資訊 ：

我們希望在 2025 年 3 月 25 日之前歡迎新團隊成員加入。

津貼和福利

• 佣金和獎金
• 醫療保險

Job Description

• To maintain company data center, ensuring proper maintenance of records, documentation and filing in a timely manner
• To liaise with government agencies, including applying and timely renewal for business licenses, trademarks, utilities and permits
• To assist with tenancy agreements, including timely renewal of tenancy and coordinating lease matters
• To assist with insurance purchases, including timely renewal of policy and preparation of claims if any
• To provide general administrative support, including coordinating meetings and appointments, managing office and pantry supplies, arranging travel plans
• To communicate with internal and external parties at all levels on matters related to administrative activities
• To undertake special assignments, ad-hoc functions and related duties assigned by the management

Requirements:

• Candidate must possess at least a Diploma/Bachelor’s Degree, preferably a minimum of 2 years (s) of working experience in Business Administration
• Able to work under minimum supervision and committed to a strong sense of urgency
• Must maintain strict confidentiality in performing duties, honest and trustworthy
• Excellent attention to detail, with the ability to maintain a high level of accuracy
• Must be flexible, highly organized and have a proven ability to juggle multiple competing tasks and demands
• We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients
• Excellent verbal and written communication skills in English, Bahasa Malaysia and Mandarin
• Excellent computer literate

Perks & Benefits

• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Paid training and development
• Remote work flexibility

Job Requirements:

• Bachelor’s degree or above in any related field.
• Minimum 2 years of working experience in academic institution or related industry is an advantage.
• Basic knowledge of statutory requirements and guidelines of MOHE or other relevant bodies would be an added advantage.
• Experience with Malaysia Research Assessment (MyRA), grant management and publication.
• Detailed oriented and able to work with minimal supervision.
• Good communication skills in Bahasa Malaysia and English (both written and spoken).

Job Descriptions:

• To assist and support the administrative affairs related to the Research Management Centre and manage the administrative tasks related to research.
• Coordinate and facilitate MyRA audit and assist QA with other relevant audit such SETARA and QS rankings for research data.
• Manage and facilitate implementation of external and internal research grants.
• Liaison officer to external statutory bodies.
• Prepare senate and centre reports; secretariat to coordinate CRI related meetings and prepare minutes of meetings.
• Manage academic publication funding and reward scheme.
• Facilitate participation of QIU staff and students for external innovation competitions.
• Disseminate information to academic staff on research opportunities- grants, publication, conferences, training and etc.
• Coordination and facilitate for research related academic talks/workshops for academic staff.
• Attend to any other matters as assigned by the superior and Management from time to time.

Perks & Benefits

• Medical insurance
• Annual leave
• Training & development opportunities

Key Responsibilities

1. Tour Planning & Coordination
   • Develop and arrange comprehensive travel itineraries, including flights, accommodations, transfers, tours, and activities.
   • Coordinate with various service providers, including hotels, transport companies, and local tour guides, to secure bookings and ensure smooth operations.
   • Review and confirm tour packages, ensuring details are accurate and meet client expectations.
2. Customer Service & Communication
   • Handle customer inquiries, provide guidance on travel arrangements, and address special requests or requirements.
   • Resolve any issues or complaints related to bookings, travel arrangements, or itinerary changes promptly and professionally.
   • Act as the main point of contact for clients during their tour, providing support and assistance as needed.
3. Booking Management
   • Process and manage bookings from initial inquiry to confirmation, including invoicing and payment tracking.
   • Maintain accurate records of client bookings, including updating client preferences and relevant travel documents.
   • Monitor and adjust bookings in response to changes in availability, cancellations, or last-minute adjustments.
4. Vendor and Partner Relations
   • Establish and maintain strong relationships with service providers to negotiate rates and secure favorable deals.
   • Collaborate with local and international partners to expand the range of travel options and enhance the quality of tour packages.
5. Quality Assurance
   • Ensure that all services and travel packages meet the company's standards for quality and customer satisfaction.
   • Gather feedback from clients post-travel to identify areas for improvement and ensure continued service excellence.

PREFERABLE : CHINESE

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Personal leave

1. Administer and execute paperwork to ensure smooth operations
2. General admin and clerical support
3. Prepare payment vouchers, Invoice and other tasks assigned from time to time
4. Coordinate & facilitate the Annual Financial Audit Process
5. Handle daily documentation and proper filing system to ensure documents are traceable in an efficient manner
6. Record expenses, sales report, bills and file other financial documents
7. Prepare Quotation, Invoice, and Claims.
8. Compile payment listing
9. Responsible for supporting company day-to-day administration and office support to colleagues and management - office operation task
10. To manage all administrative & operation tasks which include documentation, filing, letter correspondences, arranging for courier services, etc
11. Responsible for supporting accounts and human resources-related matters.
12. Any ad hoc task assigned by a superior

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips

職位要求：

• 任何相關領域的學士學位或以上學歷。
• 具有至少 2 年學術機構或相關產業工作經驗者優先。
• 了解 MOHE 或其他相關機構的法定要求和指南的基本知識將是一個額外的優勢。
• 具有馬來西亞研究評估 (MyRA)、撥款管理和出版方面的經驗。
• 注重細節，能夠在最少的監督下工作。
• 良好的馬來語和英語（書面和口語）溝通能力。

職位描述：

• 協助及支援科學研究管理中心相關行政事務，管理與科研相關的行政工作。
• 協調和促進 MyRA 審核，並協助 QA 進行其他相關審核，例如研究資料的 SETARA 和 QS 排名。
• 管理和促進外部和內部研究資助的實施。
• 與外部法定機構的聯絡官。
• 準備參議院和中心報告；秘書處負責協調 CRI 相關會議並準備會議紀錄。
• 管理學術出版資助和獎勵計劃。
• 促進QIU師生參與外部創新競賽。
• 向學術人員傳播有關研究機會的資訊—資助、出版、會議、培訓等。
• 協調和促進學術人員與研究相關的學術講座/研討會。
• 處理上級和管理層不時交辦的其他事項。

津貼和福利

• 醫療保險
• 年假
• 培訓和發展機會

主要職責

1. 旅遊規劃與協調
   • 制定和安排全面的旅行行程，包括航班、住宿、接送、遊覽和活動。
   • 與各種服務提供者（包括飯店、運輸公司和當地導遊）協調，以確保預訂並確保順利運作。
   • 審查並確認旅遊套餐，確保細節準確並滿足客戶的期望。
2. 客戶服務與溝通
   • 處理客戶詢問，提供旅行安排指導，並解決特殊要求或要求。
   • 及時、專業地解決與預訂、旅行安排或行程變更相關的任何問題或投訴。
   • 作為客戶在旅行期間的主要聯絡人，根據需要提供支援和協助。
3. 預約管理
   • 處理和管理從最初查詢到確認的預訂，包括發票和付款追蹤。
   • 維護客戶預訂的準確記錄，包括更新客戶偏好和相關旅行證件。
   • 監控和調整預訂，以回應可用性的變化、取消或最後一刻的調整。
4. 供應商和合作夥伴關係
   • 與服務提供者建立並維持牢固的關係，以協商價格並確保有利的交易。
   • 與本地和國際合作夥伴合作，擴大旅行選擇範圍並提高旅遊套餐的品質。
5. 品質保證
   • 確保所有服務和旅行套餐符合公司的品質和客戶滿意度標準。
   • 收集客戶旅行後的回饋，以確定需要改進的領域並確保持續提供卓越的服務。

首選：中文

津貼和福利

• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 事假

As Reservations Officer you will directly support the Revenue Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management, including allotments, groups blocks and rate codes in all applicable systems. 

Job Description

• In plant, responsible mainly for all shipment mode for Outbound shipments (US and JP).
• Main contact with planner, end customer logistics team, shipping, external warehouse (SGL), LOM, engineering, quality team, TMC Vietnam, procurement and LSP for transportation alignment.

Operational services provided by this position to Penang Plant location are detailed as follows with each departments:

Planner
a. Alignment on forecast volume, trend and planning.
b. Coordinate on daily shipment including mode of transport request, criticality 
    and etc. and make the best decision on suitable mode of transportation.
c. End to end track and trace for all shipments.
d. Special booking and hypercare attention on expedite/I-STAR/ad-hoc 
    shipment  including being able to support over the weekend or beyond the
    working hours.
e. Attend any plant workshop or meeting by LOG
f. Coordinate on holiday planning and support needed for shipment.
g. Data collection and sharing include monthly and shipment dashboard.
h. Close follow up on shipment transfer to external warehouse to ensure meet
    shipment cut off time.

End customer's logistics team (payers)
a. Support the requirement of end customer on logistics request, ad-hoc shipments, 
    reporting, rate and billing clarifications daily.
b. Quarterly meeting to discuss on LSPs performance, strategization, allocation and other
    arising issue together with PgP1, PUI and network team

Shipping
a. Alignment with Shipping on LSP allocation, expedite shipment arrangement and provide
    clear instruction on critical materials shipments arrangement (delay, pull in and etc.)
b. Coordination on mode of shipment, timeliness of documentation, truck delay or issues
    which not able to perform any of the loading on time.

External warehouse
a. Alignment on mode of shipment, capacity, timing on loading, forecast planning,
    inventory available or to be made available to plan for the loading, invoice cut off to
    meet the cut off time.
b. Coordination on change of mode of shipment where needed to support business
    needs.

LOM/Engineering/Quality team
a. Alignment on shipment arrangement and track and trace for trial shipment on
    packaging change, sample and quality shipment.

TMC (Vietnam)
a. Contact window for Overland shipment with TMC (Vietnam)

Procurement
a. Provide tender support on the volume and sharing/feedback on the LSP performance
    to PUI/LSP manager
b. Ensure rate card is always valid and trigger for action whenever near expiry and
    provide clarification/suggestion on the new rate with improvement needed from LSP.
c. Alignment on new lane introduction or back up plan based on needs and frequency.

LSP
a. Allocation of volume among LSPs, and solve bottleneck in capacity issue
b. Optimize freight based on the allocation and quota rate capped.
c. Continuous Improvement Process projects to achieve both process efficiency and cost savings
d. LSP performance management, including change route, exception handling, KPI
    tracking and track and trace.
e. Ability to do strategization towards each LSP according to their performance, dynamic
    capacity and rate
f. Manage LSPs operational deviations including root cause analysis and PDCA for
   improvement.
g. Conduct MBR meeting with LSPs.
h. Coordinate on claim management between internal, LSP including liaising with
    surveyor or adjustor and informing plant regarding to final result and also the
    chargeback (if any).
i.  Adhoc quote request.
j.  Continuous Improvement Process projects to achieve both process efficiency and cost savings
k. Conduct regular LSP audit

This position is responsible for the coordination and management of the overall operations of the Purchasing and Storeroom Department to ensure that the hotel has adequate supplies to perform their duties in an efficient manner.

Responsibilities:

• Managing and overseeing the payroll process, ensuring accuracy and timeliness in payroll execution.
• Calculating employee wages, deductions, and bonuses while ensuring compliance with labor laws.
• Maintaining payroll records and preparing payroll reports for management review.
• Administering employee benefits, including insurance and retirement plans.
• Responding to payroll inquiries from employees and resolving any discrepancies.
• Coordinating with accounting and finance departments for financial reporting and budgeting purposes.

• Bachelor's degree in Human Resources, Finance, or a related field.

• Minimum 5 years of experience in payroll management or a similar role.
• Strong knowledge of payroll legislation and best practices.
• Excellent organizational and analytical skills.

• Proficiency in payroll software and Microsoft Office, particularly Excel.

• Good communication skills in English and Bahasa Malaysia.

About Us
Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

About The Role
We are currently seeking a highly motivated and skilled individual to join our team as a Special Officer to Chairman. As a Special Officer to Chairman, you will play a crucial role in supporting the Chairman in managing their responsibilities and driving strategic initiatives forward. You will work closely with the Chairman to ensure effective communication and alignment between various stakeholders within the organization.

Responsibilities

• Assist the Chairman in preparing for high-level meetings, including researching and gathering relevant information.
• Coordinate and manage the Chairman's calendar, scheduling appointments, and making travel arrangements as needed.
• Provide support in drafting and editing important documents, presentations and reports.
• Act as a liaison between the Chairman and the other executives, employees, clients and external stakeholders.
• Conduct thorough research and analysis on industry trends, competitors and market opportunities.
• Monitor and track progress on key projects and initiatives, ensuring deadlines are met.
• Handle confidential and sensitive information with the utmost discretion and professionalism.
  
  

• Strong-bias for action
• Strong work ethic and willingness to take on any task
• Comfortable working in an extremely fast paced and international environment
• Experience supporting c-suite/senior stakeholders
• Strong project/program management and organizational skills
• Highly organized
• Highly proficient excel skills
• Excellent verbal and written communication skills
• Ability to navigate and embrace ambiguity
• High EQ (Emotional Intelligence)
• 4+ years of full-time work experience with at least 2 years as a Special Officer/Executive Assistant

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Product Manager, you will play a key role in driving the success of our operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

• The chance to make an immediate impact on Bjak’s success in Malaysia.
• A creative and flexible work environment that encourages innovation.
• Competitive compensation, benefits, and opportunities for professional growth.

About Us

At Teleport, we're the #1 logistics service provider in ASEAN, and we're all about making logistics simple, human, and quick, shaking up the industry across Southeast Asia. Our mission? To move things across Southeast Asia better than anyone else. We are driven by our values: Move with urgency—because time is crucial; Aim to pioneer—constantly innovating to stay ahead; Do it with intent—delivering with purpose and precision; and Keep it real—maintaining authenticity and transparency in all we do.

Learn more about #Teleport by checking out the link below:

https://www.teleport.it/

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Proactively monitor and update shipments' movements from origin to destination.

• Troubleshoot any possible delays or actual delays.

• Ensure engagement and clarity in communication with the internal operations team and any other related department to ensure the movement and commitment to the platform.

• Develop a deep understanding of the order performance-related matter in the current operation.

• Escalate to Network Control Centre Team Lead if any issue arises beyond their control.

• Build a community culture with high standards and strong values.

• Ensure our service professionalism and availability.

• Any other tasks as assigned by the superior.

• Able to work on a shift basis.

• Able to communicate and write in English and Mandarin.

• Strong people management skills to deal with a large and diverse team.

• Is resourceful and a fast thinker - able to solve problems on the go and adapt quickly.

• Results and performance-driven, preferring data to drive your everyday decisions.

• Possess a hands-on mentality and an analytical and structured way of working.

• Able to operate successfully in a lean, fast-paced organization to scale quickly.

• Self-motivated with a focus to exceed set goals.

• Comfortable adapting to new technologies.

Responsibilities

• Customer service and relations is the primary contact for shoppers as soon as they step into the mall
• Handles all customers enquiries/complaints and passing them on to the appropriate department.
• Knowledgeable of mall’s services, facilities, stores / locations, promotional activities.
• Taking information from customers (eg. Filling up the log book for complaints, lost & found etc) and entering it in a database (where available)
• Making sure that the customer's experience is a positive one.
• Establish and maintain good relations with Retailers as well as entertain any complaints and passing them to the relevant departments
• Information dissemination to relevant departments on complaints and monitoring/follow-up of response/resolution of problems by departments.
• Facilitating customers with special needs.
• Assist Marketing & Leasing Department on promotions/events/launches/functions etc.
• Assist Marketing & Leasing Department and monitor promotions/events set-up and dismantling
• Assist Marketing & Leasing Department on conducting interviews with shoppers
• Assist Management to distribute circulars to tenants
• To carry out other duties and responsibilities which may be assigned by the superior from time to time.

Requirements

• Minimum SPM and preferably with related Diploma in Business/ Economics/ Communication/ Marketing or equivalent
• Minimum two (2) years’ experience in related field or Customer Service
• Good communication skills in English and Bahasa Malaysia
• Computer literate and proficient in Microsoft Office
• Ability to work under pressure and meet deadlines.
• Able to work on shifts, weekends and during night or early morning set-up for promotion space vendors, event organizers and VMD work (as and when required)
• Applicants must be willing to work in M3 Mall

Responsibilities:

• Assist in the procurement process, including sourcing, negotiating, and purchasing materials and services needed for the company.
• Ensure that the organization acquires the necessary goods and services at the best possible value, while maintaining high standards of quality and efficiency.
• Identifying and selecting suppliers, negotiating contracts, managing purchase orders, and ensuring timely delivery of products and services.
• Prepare and process purchase orders, ensuring timely delivery of goods and services.
• Maintain accurate records of procurement activities, including contracts, supplier information, and inventory levels.
• Work closely with various departments to understand their procurement needs and ensure that all procurement activities comply with organizational policies and legal requirements. 
• Other duties as assigned by the Procurement Manager.

Requirements:

• Bachelor's degree in Business Administration or a related field.
• 1-2 years of experience in procurement or supply chain management.
• Strong negotiation and communication skills.
• Proficient in Microsoft Office Suite and procurement software.
• Ability to work collaboratively in a team environment.
• Strong analytical and problem-solving skills.
• Detail-oriented with excellent organizational abilities.

• You ensure check-out is effectively equipped at all times throughout the day; ready and available to help customers when needed.
• You have the knowledge, confidence, and desire to make customer payment easy.
• You know your levels of authorisation to solve payment problems when they occur and recognise when you need to escalate an issue to someone with higher authorisation.
• You pass on the relevant information to deal effectively and efficiently with the customer.
• You offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
• You use the till to accurately register products and register payment from customers according to given routines.
• You ensure our store is a safe and secure environment at all times for visitors and colleagues
• Understanding the IKEA Concept, global solutions, tools and working methods and ensuring using the appropriate manuals from Inter IKEA Systems to help optimise our customers’ shopping experience.
• Follow cash handling procedures to ensure the security of money handling
• Ensure that customers are guided to the appropriate way of payment and secure proper payments from customers.

JOB PURPOSE

This role acts as the liaison between our client and customers to recover debts and resolve outstanding payments. Duties include communicating with customers via telephone, negotiating payment plans with owing customers, and enacting payment plans to clear their debts. Accomplished Tele-Collection Agents require high customer service, persuasion, and negotiation skills, as well as a mind for problem-solving to work with customers to resolve their debts to mitigate financial losses.

JOB ACCOUNTABILITIES / KEY RESULT AREA

• Make outbound calls to delinquent customers to negotiate for payment.
• Receive inbound calls (which is related to unblocking of devices or recovery related matters) and to negotiate payment arrangement with the customer.
• To proceed with the unblocking request (if applicable/necessary).
• Update systems on calls made and actions take for each customer.
• Any other Ad-hoc matters

MINIMUM ESSENTIAL QUALIFICATIONS & COMPETENCIES

Formal Education

High School Certificate (or) Diploma/Bachelor’s degree

Work Experience

Total Work Experience: 1 to 3 years of strong and solid background in sales, customer service, or call centre service. Previous collection experience will be advantageous.

Language Proficiencies

Fluent in the English and Malay Language (written and spoken). Candidates who can converse in Mandarin or/plus Local Chinese dialects will be advantageous.

About the job
·To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
· Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
· Ensure that customers’ issues are handled efficiently and with empathy.
· Actively working towards fulfilling the four tasks of the store.

Your assignment

· My priority is to ensure my check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.
· I have the knowledge, confidence, and desire to make customer payment easy.
· I know my levels of authorisation to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer.
· I offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
· I use the till to accurately register products and register payment from customers according to given routines.
· I ensure our store is a safe and secure environment at all times for visitors and colleagues.

We are looking for those that are willing to give us their full commitment and are truly interested in making money and improving their income. Come join us!

Kami sedang mencari mereka yang bersedia memberikan komitmen penuh dan benar-benar berminat untuk menjana wang dan meningkatkan pendapatan. Jom sertai kami!

JOB DESCRIPTION / DESKRIPSI KERJA :

• Call customers and discuss payment terms and payback plans/ Panggil pelanggan dan bincangkan syarat pembayaran dan pelan bayaran balik.
• Handle questions or complaints/ Mengendalikan soalan atau aduan .
• Plan a strategy for recovering unresolved payments / Rancang strategi untuk mendapatkan semula pembayaran yang belum diselesaikan.

·         Investigate and resolve payment or account issues / Menyiasat dan menyelesaikan masalah pembayaran akaun

REQUIREMENTS / KEPERLUAN :

• Malaysian citizen / Warganegara Malaysia
• Age 19 - 35 years old / Berumur 19 - 35 tahun
• Fluent in Bahasa Melayu / Fasih berbahasa Melayu
• Positive attitude, pleasant personality / Sikap positif, personaliti yang menyenangkan
• Good work ethics / Etika kerja yang baik
• Someone who is discipline and can work in a pressured environment / individu yang disiplin dan boleh kerja di bawah tekanan

With or without experience can apply / Ada atau tiada pengalaman boleh memohon

BENEFITS / KEBAIKAN :

• Training provided / Latihan disediakan
• Commission & Unlimited bonus / Komisen & Bonus tanpa had
• Performance bonus / Bonus prestasi
• EPF & SOCSO
• Annual leave / Cuti tahunan

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently.

Responsibilities

• Own customer communications from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• Fresh graduates are encouraged to apply.
• 2-3 years of working experience as customer service is a plus point.
• Required language(s): English, Mandarin
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• Applicants must be willing to work on rotational shifts including evenings & weekends.
• A positive attitude and a commitment to delivering outstanding service.
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.
• This role is not open for non-local.

• You will be working in a fast-growing startup that promotes flexible and open culture
• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary

• Responsible for managing the entire recruitment process, ensuring that the organization successfully attract and integrate top talents successfully into the organization with focus on candidate and employee experience.
• Working closely with Talent Acquisition team from all Bosch Malaysia locations by analyzing company’s hiring needs, sourcing platform and recruitment strategy to ensure a healthy talent pipeline is available in meeting hiring needs.
• Oversee the governance and Key Performance Indicators of talent acquisition processes and evaluate recruiter performance, ensuring adherence to company standards, process quality and best practice implementations.
• Developing and implementing comprehensive onboarding and integration programs that align with the company's values and culture, serving as a point of contact for new hires during their early integration journey in Bosch.
• Responsible on the implementation of employer branding and communication strategies which include content creations, managing social media, fulfilment of employer branding roadmap for Bosch Malaysia

Lead and shipping operations team managing all aspects of outbound shipment and Logistics coordination. Assure that all shipping orders are completed and shipping is made on-time to satisfy customer requirements. Keep up with all paper work and documentation on the daily basis of all shipping and receiving, and assure posting of all activities into SAP.

Responsibilities:

• Oversee delivery and compliance of outbound activities relating to Logistics, Freight, and Packaging carried out by service providers. Lead Quarterly Business Reviews, monitor KPIs, and ensure services are delivered as per contract.
• Work with factory stakeholders to ensure timely Preparation of Delivery Notes, Packing List, Customs Invoices, and Picking List for outbound deliveries and co-ordinate collection with regional sales teams.
• Work actively with internal and external stakeholders, escalating where necessary or appropriate, to remove roadblocks preventing shipment of finished goods.
• Work with freight forwarders to ensure booking confirmations are made on time and be main point of contact for support with shipment obstacles. Assure that all shipping orders are completed and shipping is made on-time to satisfy customer requirements.
• Monitor and ensure that AELB permit applied and received for Xray Machines before shipment out of SDM.
• Implement efficient warehousing and storage practices to minimize damage, loss, and spoilage of finished goods.
• Accountable for cycle counting activities and inventory accuracy in finished goods storage locations
• Oversee coordination with 3PL Warehouse team to ensure effective transfer and consolidation of accessories with finished goods shipments.
• Work closely with local and regional Logistics & Trade Compliance stakeholders to ensure outbound compliance.
• Keep up with all paperwork and documentation on the daily basis of all shipping and receiving and assure posting of all activities into SAP.
• Work closely with Factory Planning team to provide workload forecast to packaging subcontractor.
• Responsible for tendering, award, and invoice validation of outbound freight shipments.
• Comply with and ensure department compliance with Company health, safety and environmental policies.
• Drive improvement by promoting best practice and process excellence in SDM shipping department.
• Other duties as required.

About WorldFish  

“WorldFish is a leading international research organization working to transform aquatic food systems to reduce hunger, malnutrition, and poverty. It collaborates with international, regional, and national partners to co-develop and deliver scientific innovations, evidence for policy, and knowledge to enable equitable and inclusive impact for millions who depend on fish for their livelihoods. As a member of CGIAR, WorldFish contributes to building a food- and nutrition-secure future and restoring natural resources. Headquartered in Penang, Malaysia, with country offices across Africa, Asia, and the Pacific, WorldFish strives to create resilient and inclusive food systems for shared prosperity. For more information, visit: www.worldfishcenter.org”

About the Position 

The Procurement Officer will provide comprehensive support in procurement services, assisting the Procurement Team with WorldFish procurement matters. The role involves ensuring that the needs of requesters are met while obtaining the best value. Additionally, the Procurement Officer will play a key role in ensuring that procurement processes are perceived by suppliers as fair, open, and ethical.

The successful candidate will: 

• Execute day-to-day procurement activities, such as issuing purchase orders and obtaining quotations.
• Assist in the development and implementation of procurement plans and strategies.
• Coordinate with suppliers to ensure timely delivery of goods and services.
• Maintain procurement records and documentation, including purchase orders and contracts.
• Assist in vendor management processes, such as new supplier registration, due diligences checks and performance monitoring.
• Support procurement-related initiatives, such as cost-saving measures and process improvements.
• Follow up on procurement requests and inquiries from internal stakeholders.
• Ensure compliance with procurement policies, procedures, and regulatory requirements.
• Collaborate with team members to address procurement-related challenges and issues.
• Participate in procurement training and development activities to enhance skills and knowledge.
• Communicate effectively with suppliers and internal stakeholders to facilitate procurement processes.
• Contribute to the maintenance of positive relationships with suppliers and stakeholders.
• Assist in ad-hoc procurement tasks and projects as assigned by supervisors or managers.

This job might be for you if you have the below skills and qualifications:  

• At least a Diploma in Business Administration preferred.
• Minimum of 3 years of working experience in relevant capacity, with a minimum of 1 year of experience in dealing with procurement activities and duties.
• Comprehensive knowledge and understanding of standard office procedures.
• Deal with sensitive and confidential correspondence and information from time to time.
• Demonstrated the ability to handle confidentiality matters.
• Proficiency in use of computers and facility with software packages including word processing, spreadsheets, presentation software and databases.

This is a Nationally Recruited Staff (NRS) position and WorldFish offers a competitive remuneration package including comprehensive benefits (but not limited to) insurance coverage for staff and eligible dependents, employer provident fund contribution, paid leave, and others. The duration of the contract will initially be for a three-year period with possibility for extension, depending on funding and performance.

How to Apply

Your application must include:

• A copy of your curriculum vitae,
• A cover letter which addresses key requirements stated above; and
• Contact information of three professional referees who may be contacted if you are short-listed for the position.

To be considered, applications must be submitted by no later than 23:59 (MYT), 31 December 2024.

Location: The post holder will be based in Penang, Malaysia.

The screening will start immediately and will continue until the position is filled. Due to the high volume of applicants for WorldFish positions, we appreciate all interest, but only short-listed candidates will be contacted. 

Our Gender, Diversity and Inclusion Commitment 

WorldFish has seven offices across Asia, Africa and the Pacific, with more than 400 staff and 27 nationalities who contribute to a dynamic multicultural work environment. 

WorldFish is committed to promoting a work environment where diversity and inclusion is valued, and we seek to have gender balance in the organization. We aim to also seek balance across other diversity dimensions. 

People in WorldFish are treated equally irrespective of gender, ethnicity/race, national or social origin, disability, religion, political affiliation, age, family size, marital status or any other form of personal identity. 

We are an equal opportunities employer and strongly encourage qualified women and men from developing nations to apply. 

Are you ready to embark on an exciting journey with a rapidly expanding global business? We’re on the lookout for a dedicated and experienced Client Support Officer to join our incredible team based in Malaysia. If you’re passionate about nurturing a long-term career in this industry and possess the skills and enthusiasm we’re seeking, we want to hear from you!

As our Client Support Officer, you’ll play a crucial role in ensuring our clients receive topnotch service:

• Respond to incoming Live Chats, phone calls and emails with a friendly, professional, and efficient approach.
• Identify the questions, concerns and overall needs of our diverse customers around the world.
• Provide accurate answers and innovative solutions to meet our customers' inquiries
• Address customer complaints with a compassionate and patient demeanour.
• Redirect customers to the appropriate departments when necessary, ensuring a seamless experience.
• Collaborate closely with our Support and Sales teams, as well as other departments, to guarantee our customers' overall satisfaction.
• Follow our company’s communication procedures, policies, and guidelines to maintain smooth operations.
• Go the extra mile in every duty, making our customers' satisfaction your ultimate priority.

Please keep in mind that this role will require coverage during public holidays and may involve shift work arrangements as per our business requirements. Your flexibility in this regard is greatly appreciated.

• Exceptional written and verbal communication skills in both English and Chinese.
• A talent for consistently providing exception customer service.
• Strong problem-solving and critical thinking abilities.
• The knack for multitasking, setting priorities, and meeting deadlines in a fast-paced business environment.
• Meticulous attention to detail, your work is accurate, responsible, independent, and customer oriented.
• An open, positive and enthusiastic personality.
• Confidence in navigating systems, including the Microsoft Office suite and CRMs.
• Adaptability to change with a high tolerance for handling stressful situations.

• Opportunities for enriching career growth, including exposure to regional contexts.
• Healthcare coverage (medical, dental, optical), gym benefits
• Young, vibrant and open work culture