Total 190 compliance manager job vacancies in Malaysia

職責：

• 監督客房部門的日常運營，確保順利有效率地提供服務。
• 制定並實施策略以最大化收入並最小化成本。
• 確保遵守所有飯店政策、程序和安全法規。
• 招募、僱用、培訓和發展一支高績效的員工團隊。
• 激勵和激勵團隊提供卓越的賓客服務。
• 定期進行績效評估並提供指導和回饋。
• 及時、專業地解決員工關心的問題並解決衝突。
• 確保滿足或超越客人的所有需求和期望。
• 及時有效回應客人的投訴和回饋。
• 實施策略以增強整體賓客體驗。
• 管理部門預算並控製成本。
• 監控和分析財務績效以確定需要改進的領域。
• 就資本支出和營運支出做出明智的決定。
• 定期檢查客房和公共區域，以確保清潔和維護標準。
• 實施品質控制措施以維持高標準的服務。
• 監控賓客滿意度調查並根據需要實施糾正措施。

要求：

• 擁有豐富的飯店管理經驗，專注於客房部門營運。
• 良好的組織和領導能力。
• 優秀的溝通和人際交往能力。
• 與來自不同文化背景的人有效合作的能力。
• 了解行業的法律規則和指南。
• 酒店管理或相關領域的學士學位。
• 對酒店營運有深入了解，包括收入管理、銷售和行銷。
• 高度關注細節和解決問題的能力。
• 熟練酒店管理軟體系統。
• 該職位通常需要不規律的工作時間，包括週末和假日。

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 定期團隊活動
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 牙科保險
• 有薪培訓和發展

職位描述：

• • 跨多個線上市場推動和執行電子商務運營，包括產品清單優化、促銷活動、定價策略和橫幅管理。
  • 與產品和數位行銷團隊合作，在所有電子商務平台上構思並實施引人注目的行銷活動。
  • 產生和分析銷售業績報告、監控活動有效性並提出數據驅動的改進策略。
  • 跟上電子商務趨勢，監控競爭對手的活動，並利用行業最佳實踐來增強線上影響力。
  • 透過公司的社群媒體平台（Facebook、Instagram、YouTube）管理客戶參與和潛在客戶開發。
  • 領導並執行特殊的電子商務計劃和策略項目以推動業務成長。

要求：

• • 電子商務、行銷、工商管理或相關領域學士學位。
  • 在電子商務營運和數位行銷方面擁有豐富的經驗。
  • 強大的分析思維和出色的數據解釋能力。
  • 注重細節，具備優秀的專案管理能力。
  • 自我激勵，具有獨立工作和團隊合作的能力。
  • 優秀的英語書面和口頭溝通能力。
  • 精通普通話將是一個優勢。
  • 有馬來西亞電商平台（Shopee、Lazada等）經驗者優先。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 休閒著裝要求
• 事假
• 有薪培訓和發展

工作目的：

• 監督人力資源和行政職能的日常管理，從入職到退出/終止，為公司提供全面的員工支持

需要做的事情（關鍵結果領域和活動）

1.人力資源

• 與部門協調人力招聘，確保員工招聘遵循公司的政策和程序（例如候選人篩選、工作面試），以便為空缺職位招聘最合格的候選人
• 協調並為員工進行入職培訓，以確保新員工擁有開始工作所需的資源和訊息
• 審查和發佈人力資源文件，例如僱傭信、員工詳細資料、試用期和確認書、休假、福利，並確保它們始終是最新的
• 執行全方位薪資處理，確保依照法定要求準確、及時地進行薪資處理
• 透過諮詢和/或發出警告、說明原因和/或解僱信來調查和管理員工紀律問題
• 確定並編制培訓需求，為所有員工製定和實施培訓計劃/時間表。
• 協調 CIDB 現場員工認證培訓，以維持認證的有效性
• 與培訓提供者聯絡，尋找合適的員工培訓
• 向財務長提出人力資源政策的修訂和修正，以確保政策與市場慣例具有競爭力，並實施新批准的政策和程序

2.行政管理

• 監督 ISO 文件控制並確保按照要求遵循程序並促進 ISO 審核過程
• 與公司秘書聯絡以解決行政問題（即公司財產）
• 監控辦公室維護、文具、更新事宜等：CIDB 證書、免租、評估和辦公室更新。

3.人員管理

• 指導並與人力資源和行政管理人員合作，確保公司人力資源職能和一般管理各方面的順利運行
• 在人力資源、客戶、行政和專案團隊之間建立良好的團隊合作
• 監督人力資源、會計和行政人員的面試、招募和培訓
• 監督和指導人力資源和管理團隊的日常運作。

需要 - 知道（技能、知識和行為

• 人力資源學士學位或其他相關專業認證。
• 至少 8 年人力資源職能工作經驗
• 掌握人力資源、薪資職能、遵守相關法定機構各方面的知識。
• 必須能夠確定工作活動的優先順序，以便有效地利用時間和處理多項任務。
• 能夠使用SQL Payroll / Greatday軟體。
• 管理團隊和專案的領導能力和監督能力；包括定期進度檢討和改進計劃
• 強大的分析能力以及迅速診斷和解決問題的能力
• 能夠用英語和馬來語進行良好的溝通和寫作
• 具備基本的電腦技能，熟悉Microsoft Word、Excel等常用軟體

Who we're?

Agensi Pekerjaan Shaveh  is the parent company of My License. Our company is seeking a dynamic and results-oriented Sales Manager (Foreign Worker Recruitment Agency) to join our team. As a Sales Personnel, you will play a pivotal role in ensuring smooth operations, driving efficiency, and implementing strategies to optimize productivity. If you are a motivated individual with a passion for sales excellence, we invite you to apply and become part of our growing organization.

2 Working Location Available

• HQ – Taman Daya, Johor Bahru
• KL Branch – Menara K1, Jln Klang Lama

What you can Get?

• Competitive Salary & Benefits Package
• Task Commission Scheme (you get what you paid)
• Opportunities for Career Growth and Professional Development
• Collaborative and inclusive work environment

What’s your Responsibilities?

Sales and Business Development

• Develop and execute sales strategies to meet or exceed revenue targets.
• Identify new business opportunities through networking, market research, and cold calling.
• Build and maintain relationships with new and existing clients.
• Conduct sales presentations and negotiations with potential clients.
• Conduct Site Inspection / Discussion.

Client Management

• Act as the primary point of contact for key clients.
• Understand client needs and tailor recruitment solutions to meet their requirements.
• Ensure high levels of client satisfaction through regular follow-ups and problem resolution.
• Manage client contracts, pricing, and service agreements.

Team Management

• Provide training and development opportunities for team members.
• Set performance goals and conduct regular performance reviews.

Strategic Planning

• Develop and implement strategic plans to grow the agency’s market share.
• Analyze market trends and adjust strategies accordingly.
• Work with senior management to set overall business goals and objectives.
• Monitor and report on sales performance and market conditions.

Marketing and Brand Development

• Collaborate with the marketing team to develop promotional materials and campaigns.
• Represent the agency at industry events, trade shows, and networking functions.
• Enhance the agency’s brand presence through strategic marketing initiatives.

The Requirements of the role:

• Diploma / Degree in Business Administration, Management, or a related field.
• Min 5 years of experience in Foreign Worker Recruitment (Recruitment Agency) industry.
• Strong leadership skills, with the ability to motivate and inspire a diverse team.
• Excellent problem-solving and decision-making abilities, with a data-driven approach.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Detail-oriented mindset with a focus on accuracy and efficiency.
• Proven ability to adapt to change, manage multiple priorities, and work under pressure.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Personal development opportunities

介紹

JV PIONEER™ 是一個本地品牌，專門為工業、商業和政府部門提供專業 LED 照明解決方案。我們提供本地和亞洲國家最可靠的照明系列。多年來，勇敢的領導要求、最新的產品和技術贏得了客戶的信任。

您將在以下方面發揮重要作用：

1. 負責管理和開發新的現有客戶和新客戶。
2. 了解我們的理想客戶以及他們與我們產品的關係。
3. 設定銷售目標，將績效與目標進行比較，報告並根據需要調整目標。
4. 透過徹底規劃、設定銷售目標、分析績效數據和做出預測來實現公司目標。
5. 根據團隊/組織目標持續達成收入目標
6. 不斷培養招募、培訓和領導團隊成員的技能。
7. 負責帶領銷售團隊完成銷售目標。
8. 監督銷售團隊的活動和績效。
9. 與客戶、供應商、業務合作夥伴和最終用戶保持良好的關係。
10. 透過定位、發展、定義和關閉業務關係來建立市場地位。
11. 透過研究行業和相關事件、出版物和公告來識別潮流引領者的想法。
12. 提供詳細、準確的銷售預測。
13. 與客戶進行銷售演示和談判。
14. 確定所分配地理區域的新商機、要求和致勝策略。

要成功擔任此職位，您需要具備：

1. 相關領域的最低學士學位/銷售證書或同等學歷
2. 2年相關行業經驗
3. 能夠用馬來語和英語進行有效溝通
4. 擁有自己的車輛，並且必須能夠在一個州內外出旅行。
5. 較強的人際溝通能力和溝通能力。
6. 對銷售有強烈的熱情並渴望取得成果。
7. 與客戶建立和維持關係的能力。
8. 能夠適應競爭環境中的成長。

這個職業會帶給你什麼好處：

1. 薪資待遇：底薪+津貼+提成
2. EPF、Socso 和 EIS
3. 專家小組診所
4. 津貼（餐費、汽油費、交通費、住宿費）
5. 銷售獎勵
6. 每週工作五天
7. 獨立工作
8. 提供電腦/筆記型電腦和手機。
9. 獎金和增量

工作總結：

我們正在尋找經驗豐富的專案經理加入我們的業務團隊，專注於全球市場行動社交賭場遊戲（線上桌面遊戲）的運營，特別是台灣市場。理想的候選人將在專案管理、行動遊戲和數據分析方面擁有深厚的背景，並對社交遊戲趨勢（尤其是東南亞的社交遊戲趨勢）有敏銳的了解。

主要職責：

1.專案規劃與執行：

• 規劃、執行和交付行動社交遊戲項目，確保與業務目標保持一致。
• 制定帶有時間表的計劃，並根據行銷和銷售 KPI 的績效追蹤業務進度。

2.市場分析與策略：

• 進行市場研究和分析，以確定趨勢、客戶偏好和競爭格局。
• 與團隊合作制定適合台灣市場的策略，提高用戶參與度與滿意度。

3.跨職能協作：

• 與營運團隊和其他部門密切合作，確保專案執行的凝聚力和有效性。
• 促進溝通和協作，以有效地實現專案里程碑。

4.績效追蹤與報告：

• 建立關鍵績效指標 (KPI) 來衡量專案成功和使用者參與度。
• 分析遊戲效能和用戶回饋以推動持續改進。
• 數據分析與公平競賽維護：
• 分析遊戲數據並應用見解來滿足營運服務需求。

資格：

1. 對行動社交遊戲（線上桌上遊戲）動態和市場趨勢有深入的了解。
2. 具有管理跨職能團隊和推動專案按時成功完成的能力。
3. 優秀的溝通、談判和利害關係人管理技能。
4. 韓國人優先（支持工作許可）：精通英語和普通話者優先

津貼和福利

• 津貼（膳食和交通）
• 休閒著裝要求
• 免費小吃/歡樂時光
• 事假
• 開放文化
• 個人發展機會
• 遊戲室 - PS5 和 Nintendo DS

• Position: Assistant Manager, HR & Administration.
• Salary: RM 5000-7000.
• Job location: Bandar Klang, Selangor.
• Hours of work (5-day week) : 8.30 am-5.30 pm (Monday-Friday)

About the hiring company

A fantastic opportunity has become available for an experienced Human Resource Assistant Manager level to join a 4-star business class hotel in Klang area. Currently they are seeking an experienced and highly motivated HR professional to join their professional team, and play a pivotal role in the operation of HR activities within the organization.

Roles & Responsibilities

This is a permanent position reporting to Group HR & Administration Manager within the Group.

As Assistant Manager, you will be responsible for the full spectrum of HR functions,which include recruitment & selection, salary & payroll administration, training & development, employee relations, compensation & benefits and other HR support services.

This role encompasses all employee levels of the business. This generalist position is responsible for the full spectrum of HR functions as follows:

·To direct and manage all aspects of employment, Industrial Relations, Employee health, services benefits & welfare, wages and salary administration.

·Develop HR policy and direct/coordinate HR activities within hotel.

·Manage recruitment process, internal development and succession planning.

·Manage all aspects of Performance Management.

·Develop and maintain HR system where records can be retrieved.

·Keep records of benefits plans participation such as insurance, personnel transactions.

·Administer benefits programs such as life, health, dental insurance plans, vacation, sick leave, leave of absence.

·Responsible to prepare budget of HR operations.  

The candidate

· Malaysians with tertiary education qualification in HR disciplines or Business Administration.

·Strong Human Resources generalist and leadership experience ideally from hospitality/hotel industry.

·Well versed in Malaysian labour law,IR Act and statutory requirements.

·Manage in-depth Industrial Relations issues.

·Good command of spoken and written English plus conversant in BM and Chinese/Mandarin.

·High level of computer literacy with proficiency in MS Office application skills.

·Be willing to be based at Klang area.      

HOW TO APPLY

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may choose to apply online through JOBSTORE by clicking the Apply button to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at: jobs@chrisjac.com.my

More jobs from Chrisjac.

More job openings are available from Chrisjac. To learn more about all of the career opportunities that Chrisjac can offer, please visit our website at www.chrisjac.com.my

Perks & Benefits

• Casual dress code
• Regular team activities
• Personal leave
• Personal development opportunities

• 職位：人力資源及行政助理經理。
• 薪資：RM 5000-7000。
• 工作地點：雪蘭莪州巴生市。
• 工作時間（每週 5 天）：上午 8.30 至下午 5.30（週一至週五）

關於招募公司

經驗豐富的人力資源助理經理級別獲得了加入巴生地區四星級商務酒店的絕佳機會。目前，他們正在尋找一位經驗豐富、積極進取的人力資源專業人士加入他們的專業團隊，並在組織內人力資源活動的運作中發揮關鍵作用。

角色和職責

這是一個永久職位，向集團內的集團人力資源和行政經理報告。

作為助理經理，您將負責全方位的人力資源職能，包括招募和選拔、薪資管理、培訓和發展、員工關係、薪資和福利以及其他人力資源支援服務。

此角色涵蓋企業的所有員工等級。此通才職位負責全方位的人力資源職能，如下：

·指導和管理就業、勞資關係、員工健康、服務福利和福利、工資和薪資管理的各個方面。

·制定人力資源政策並指導/協調飯店內的人力資源活動。

·管理招募流程、內部發展和繼任計畫。

·管理績效管理的各個面向。

·開發和維護可檢索記錄的人力資源系統。

·保留參與福利計劃的記錄，例如保險、人事交易。

·管理福利計劃，如人壽、健康、牙科保險計劃、假期、病假、請假。

·負責編製人力資源業務預算。

候選人

·具有人力資源學科或工商管理高等教育資格的馬來西亞人。

·強大的人力資源通才和領導經驗，最好來自酒店/酒店業。

·精通馬來西亞勞工法、投資者關係法和法定要求。

·管理深入的勞資關係問題。

·良好的英語口語和書寫能力，並精通國語和中文/普通話。

·具備較高的電腦素養，熟練MS Office應用技能。

·願意駐紮巴生地區。

如何申請

特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以選擇透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件直接將簡歷轉發給我們的CHRISJAC ： jobs@chrisjac.com.my

克里斯雅克的更多職位。

Chrisjac 提供更多職缺。要了解有關 Chrisjac 可以提供的所有職業機會的更多信息，請訪問我們的網站www.chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 定期團隊活動
• 事假
• 個人發展機會

ABOUT US
 

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with AirAsia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality. 

SALARY RANGE: RM4000 - RM5500

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to assist and support the Senior Manager, Compliance & Governance and Head of Department, based in Wisma Tune, KL with the following:

Governance Oversight

• Assist to implement and maintain effective governance structures, policies, and processes to ensure organisational compliance with laws and regulations.
• Assist to provide advice and support to senior leadership and departments on governance issues.
• Assist in preparing board papers for governance and compliance, including review documentation of minutes and ensuring timely reporting on governance matters.
• Assist to deal with regulators, law enforcement agencies, external stakeholders, consultants, etc for governance matters. 
• Assist to promote culture of governance and integrity in preparation for IPO listing requirements. 

​

Compliance Management

• Assist to develop, review, and enforce compliance policies and procedures in line with legal requirements, industry standards, and best practices.
• Assist to monitor and report on the company’s adherence to applicable laws, regulations, and internal controls, including compliance and non-compliance matters.
• Assist to conduct periodic compliance review and assessment to identify areas of improvement and potential compliance risks.
• Assist to collaborate with internal departments to ensure compliance training is provided to all relevant personnel.
• Assist in compliance assessment, regulatory compliance research & reporting.

​

Compliance Risk Management

• Assist to identify, assess, and report on governance and compliance risks, ensuring that corrective actions are taken in a timely manner.
• Assist to conduct compliance gap analysis review and prepare reports.
• Assist to work closely with Group Risk Management and other teams (e.g., Legal, Audit, Finance) to develop compliance risk mitigation strategies, especially for Corruption Risk Assessment. 
• Keep up to date with developments in laws, regulations and governance trends to ensure the company remains compliant with emerging standards regionally. 
• Assist to maintain a compliance repository.

​

Regulatory Reporting & Liaison

• Ensure timely and accurate submission of regulatory filings and other required reports or documents to authorities (where required).
• Serve as the primary point of contact for regulatory bodies and external auditors for governance and compliance matters. 
• Respond to inquiries and regulatory investigations, providing necessary documentation and reports.

​

Training & Awareness

• Assist to develop and implement training programs to ensure that employees are aware of governance and compliance policies and their responsibilities.
• Assist to lead workshops, seminars, or other awareness campaigns related to governance and compliance matters.

​

Continuous Improvement

• Regularly assess and improve governance and compliance processes to align with industry best practices.
• Analyze the effectiveness of compliance programs and propose improvements where necessary.

SKILLS

These are minimum-requirement skills and a ‘must-have’ for the role: 

• Ability to handle confidential information with discretion.
• Strong organizational and communication skills.
• Creative and innovative.
• Keen attention to detail.
• Eager to learn and able to work effectively in a team environment. 
• Excellent analytical, problem-solving, and organizational skills.

QUALIFICATIONS & EXPERIENCE

• No minimum experience for an Executive role, fresh graduates are encouraged to apply. 
• Graduates in Law / Accounting degrees are preferred .
• Familiarity or interest in corporate governance principles and practices.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

ABOUT US
 

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with AirAsia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality. 

SALARY RANGE: RM4000 - RM5500

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to assist and support the Senior Manager, Compliance & Governance and Head of Department, based in Wisma Tune, KL with the following:

Governance Oversight

• Assist to implement and maintain effective governance structures, policies, and processes to ensure organisational compliance with laws and regulations.
• Assist to provide advice and support to senior leadership and departments on governance issues.
• Assist in preparing board papers for governance and compliance, including review documentation of minutes and ensuring timely reporting on governance matters.
• Assist to deal with regulators, law enforcement agencies, external stakeholders, consultants, etc for governance matters. 
• Assist to promote culture of governance and integrity in preparation for IPO listing requirements. 

​

Compliance Management

• Assist to develop, review, and enforce compliance policies and procedures in line with legal requirements, industry standards, and best practices.
• Assist to monitor and report on the company’s adherence to applicable laws, regulations, and internal controls, including compliance and non-compliance matters.
• Assist to conduct periodic compliance review and assessment to identify areas of improvement and potential compliance risks.
• Assist to collaborate with internal departments to ensure compliance training is provided to all relevant personnel.
• Assist in compliance assessment, regulatory compliance research & reporting.

​

Compliance Risk Management

• Assist to identify, assess, and report on governance and compliance risks, ensuring that corrective actions are taken in a timely manner.
• Assist to conduct compliance gap analysis review and prepare reports.
• Assist to work closely with Group Risk Management and other teams (e.g., Legal, Audit, Finance) to develop compliance risk mitigation strategies, especially for Corruption Risk Assessment. 
• Keep up to date with developments in laws, regulations and governance trends to ensure the company remains compliant with emerging standards regionally. 
• Assist to maintain a compliance repository.

​

Regulatory Reporting & Liaison

• Ensure timely and accurate submission of regulatory filings and other required reports or documents to authorities (where required).
• Serve as the primary point of contact for regulatory bodies and external auditors for governance and compliance matters. 
• Respond to inquiries and regulatory investigations, providing necessary documentation and reports.

​

Training & Awareness

• Assist to develop and implement training programs to ensure that employees are aware of governance and compliance policies and their responsibilities.
• Assist to lead workshops, seminars, or other awareness campaigns related to governance and compliance matters.

​

Continuous Improvement

• Regularly assess and improve governance and compliance processes to align with industry best practices.
• Analyze the effectiveness of compliance programs and propose improvements where necessary.

SKILLS

These are minimum-requirement skills and a ‘must-have’ for the role: 

• Ability to handle confidential information with discretion.
• Strong organizational and communication skills.
• Creative and innovative.
• Keen attention to detail.
• Eager to learn and able to work effectively in a team environment. 
• Excellent analytical, problem-solving, and organizational skills.

QUALIFICATIONS & EXPERIENCE

• Minimum of 3 years of experience in a governance, compliance, or risk management role for Senior Executive role.
• Graduates in Law / Accounting degrees are preferred.
• Familiarity or interest in corporate governance principles and practices.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Job Brief:

 The Senior Actuarial Manager will serve as the Actuarial Reporting Lead for the organisation (including its related groups of companies), primarily responsible for overseeing and managing the actuarial valuation, financial reporting, and regulatory compliance activities. This role will require a strong grasp of actuarial principles, financial analysis, and insurance regulations in Malaysia. The candidate will work closely with various stakeholders, including senior management, regulatory bodies, and cross-functional teams, to ensure accurate and timely reporting. 

Job Responsibilities:

Actuarial Valuation & Financial Reporting

•  Lead the preparation and delivery of actuarial valuations, including claims liability and premium liability for the organisation.
• Ensure timely and accurate delivery of quarterly, annual, and ad-hoc actuarial reports for both internal and external stakeholders.
• Oversee the production of actuarial input for financial statements, ensuring compliance with Malaysian Financial Reporting Standards (MFRS) and regulatory guidelines.
• Provide insights and recommendations to senior management based on valuation results and actuarial analysis.

Regulatory Compliance and Reporting:

• Ensure all reporting complies with Bank Negara Malaysia (BNM) regulations and other relevant actuarial guidelines, e.g. Financial Condition Report (FCR) and other statutory reports.
• Stay updated on changes in local and international regulations and ensure actuarial processes align with regulatory expectations.
• Liaise with regulators and auditors to address any queries or issues.

• Data & Model Management
• Ensure the accuracy and reliability of data used for actuarial valuations and reporting.
• Lead the development, calibration, and enhancement of actuarial models for valuation and forecasting purposes.
• Implement data governance standards and work closely with IT teams to improve the quality and accessibility of actuarial data.

Risk Management:

• Provide actuarial analysis and insights to support the company’s risk management processes, including stress testing, capital adequacy assessments, and solvency requirements under the Risk-Based Capital Framework (RBC).
• Develop and implement processes to improve the accuracy and efficiency of actuarial models used in risk assessment and reporting.

Strategic Contributions

• Contribute to strategic decision-making by providing actuarial insights on pricing, underwriting performance, and product development.
• ·Lead the actuarial aspects of the company’s business planning, reinsurance arrangements, and capital management strategies.
• Participate in cross-functional projects and initiatives that require actuarial input, providing technical expertise and problem-solving skills.

Leadership & Team Management

• Stay abreast of industry developments, changes in regulatory requirements, and emerging risks that may impact the company
• Lead, mentor, and develop the actuarial team, fostering a culture of high performance and continuous improvement.
• Provide training and professional development opportunities to actuarial staff, ensuring a high level of technical competency within the team.
• Ensure collaboration with other departments such as Finance, Underwriting/ Product/ Pricing, and Claims to enhance data quality and reporting accuracy.

Job Requirements:

Education: Bachelor’s Degree in Actuarial Science, Mathematics, Statistics, or a related field

Professional Qualifications: Preferably a fellow of a recognized actuarial professional body (e.g., Institute and Faculty of Actuaries, Casualty Actuarial Society, Actuaries Institute (Australia), Society of Actuaries, or equivalent)

Experience: At least 7 years of experience in the general insurance industry, including at least 2 – 3 years of experience in people and project management

Subject Matter Expert: At least 3 core Actuarial areas in General/ Health (Re)Insurance including IFRS17, ERM, Capital Modelling, Reinsurance, Regulatory Reporting (Valuation, FCR, ICAAP, RBC) etc

Integrity and Professionalism: Demonstrates the highest level of integrity and professionalism in all dealings.

Regulatory Awareness: Deep understanding of regulatory requirements and the ability to ensure compliance.

Strategic Thinking: Ability to think strategically and provide insightful actuarial advice to guide the company’s financial decisions.

Leadership: Strong leadership skills with the ability to influence and guide the Board and senior management.

Attention to Detail: Meticulous attention to detail in all aspects of actuarial work, ensuring accuracy and reliability of outputs.

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

We’re looking for a highly driven and motivated Senior Manager, Strategic Account Management for our Marketplace team in Malaysia. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this is the place for you! The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team.

About this role:
This role will be based in Kuala Lumpur and will report to the Strategic Account Management Lead.

Responsibilities:

• Manage and expand relationships with existing clients and proactively identify further new business opportunities
• Achieve and exceed on weekly and monthly KPIs
• Maintain and grow the revenue and gross profit of each account
• Keep the platform fresh by implementing creative marketing initiatives
• Construct and negotiate commercial offers which meet expectations of foodpanda, business partners and customers
• Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards
• Strong knowledge of all aspects of the foodpanda business model and the online food ordering market
• Use and create management reports to assess performance of vendors
• Prepare weekly/monthly financial & performance reports for internal and external review

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

About The Role

We are in search of an accomplished Product Manager with a fervor for crafting customer-centric products. Join our dynamic and fast-paced environment, collaborating with cross-functional teams to conceive, create and launch products that align with the company's vision and strategy.

Key Responsibilities:

• Cultivate a profound understanding of the customer experience, identifying product gaps and devising innovative solutions to bolster market share, enhance customer journey and fuel growth.
• Garner support for the product vision internally and externally, cultivating strong relationships with key partners.
• Formulate pricing and positioning strategies for products.
• Translate the product strategy into meticulous requirements and prototypes.
• Prioritize and define product activities, considering their impact on the business and customers.
• Collaborate closely with engineering teams to ensure swift time-to-market and resource optimization.
• Spearhead product launches, coordinating efforts with the public relations team, executives, fellow product management colleagues.
• Assess promotional plans to ensure alignment with the product line strategy and effective message conveyance.
• Champion the product, serving as its evangelist to heighten awareness and comprehension.
• Represent the company by engaging with customers, seeking feedback on company products and services.

• Demonstrated experience in product management or as an associate product manager.
• A proven track record of successfully managing all facets of a product's lifecycle.
• Proficiency in devising product and marketing strategies, with an adeptness in articulating recommendations to executive leadership.
• A solid technical background with hands-on experience or comprehension of software development and web technologies.
• Exceptional problem-solving abilities, coupled with a willingness to dive into tasks.
• Proficiency in collaborating with cross-functional teams within a matrix organizational structure.
• Superb written and verbal communication skills.
• Preferably, an MS/BS degree in Computer Science, Engineering, or a related field.

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Product Manager, you will play a key role in driving the success of our operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

• The chance to make an immediate impact on Bjak’s success in Malaysia.
• A creative and flexible work environment that encourages innovation.
• Competitive compensation, benefits, and opportunities for professional growth.

Job Responsibilities:

• Oversee the secretarial department, ensuring that all corporate governance and compliance matters are handled effectively.
• Prepare and maintain official company documents, including financial filings and board meeting minutes.
• Coordinate the logistics of board meetings, including scheduling, preparing agendas, and follow-up on action items.
• Ensure compliance with statutory obligations and corporate regulations, acting as a liaison with legal authorities.
• Maintain records of company shareholders and directors, ensuring accurate and timely updates.
• Assist in the development and implementation of corporate governance policies and procedures.
• Advise the organization on best practices for corporate governance and regulatory compliance.
• Provide training and support to staff on legal and secretarial practices and procedures.
• Stay updated on developments in corporate law and governance, ensuring the company remains compliant.

Job Requirements:

• Bachelor's degree in Law, Business Administration, or related field; a professional qualification in corporate governance or company secretarial practice is an advantage.
• At least 5-7 years of relevant experience in a corporate secretarial environment.
• In-depth knowledge of corporate laws, governance frameworks, and compliance regulations.
• Excellent communication and interpersonal skills, capable of dealing with complex issues.
• Strong organizational skills with the ability to manage multiple priorities and work to tight deadlines.
• Detail-oriented with a strong commitment to accuracy and integrity.
• Ability to work independently and collaboratively within a team.
• Proficiency in English and Bahasa Malaysia; additional languages are a plus.
• Proven problem-solving skills and the ability to maintain confidentiality.

Primary Responsibilities

System Operations & Support

• Ensure the full implementation of IT projects, meeting deadlines and functional specifications.
• Provide day-to-day IT support for operations, troubleshooting end-user system and application issues promptly.
• Manage IT Helpdesk to address and resolve hardware and software issues efficiently.
• Monitor and maintain hotel servers (including backups, email systems, domain management, payroll systems, and business-critical servers).
• Install and configure new equipment, software, and networking solutions, providing necessary training to users.
• Perform preventive maintenance on servers, backup tapes, and ensure sufficient storage housekeeping.

Compliance & Security

• Coordinate with hotel IT teams to ensure compliance with company standards for IT hotel operations.
• Support the Finance Manager to align IT corporate operations with company standards and policies.
• Implement IT procedures and processes to maximize data protection, system security, and user privacy.
• Monitor software licenses, renewals, utilization, and manage reallocation or termination requests.

Vendor & Budget Management

• Work with system integrator vendors to resolve application errors, system enhancements, upgrades, and customization.
• Manage relationships with vendors, overseeing the procurement of hardware, software, and IT services.
• Plan, develop, and implement the IT budget, ensuring cost efficiency by obtaining competitive pricing from suppliers.
• Source, evaluate, and select vendors for IT-related projects and requirements.

Strategic IT Planning

• Perform feasibility studies and provide recommendations for system enhancements and process improvements.
• Ensure the hotel remains updated with the latest IT technologies by attending seminars, conferences, and workshops.
• Support the management team by monitoring system performance and providing insights for system optimization.

You will be responsible for the successful execution of all hotel events,leading the service process from beginning till end. You will provide oversight and management from Sales Managers to Service Managers, and through to post-event follow up. Your key duties and responsibilities will be to ensure the highest level of guest satisfaction, and to maximize the returns for the resort. You will be a sales champion for the resort, following up on business referrals and sales leads to increase business, and to ensure guest satisfaction and solicit rebooking.

Scope of Position: Develop, maintain, lead and measure Expeditors’ product and service deliverables to satisfy the specific needs of a Corporate Account(s).
Continually seek opportunities for service enhancement and improved tactical management. Increase our share of customer business on an annual basis.

Major Duties and Responsibilities:

Account retention, Strategic responsibilities:

• Continually seek improvement in procedures and services to create more efficient and cost effective operations.
• Continually search for and implement cost savings within Expeditors (whether through efficiencies or hard cost savings).
• Design and manage QBR process with account input. Maintain and participate in scheduled QBRs locally.
• Manage schedule of global QBRs when applicable. Consolidate data from global QBRs.
• Involve Branch Managers or Key Department Managers in the QBR process.
• Facilitate communication amongst all key contacts and all related Expeditors contacts.
• Facilitate cooperation and positive working relationship with 3rd party vendors
• Communicate technology updates and tools proactively.

Account retention, Tactical responsibilities:

• Maintain all account rates and tariffs.
• Keep rates fresh and manage yields on a monthly basis.
• Coordinate RFQs and rate requests.
• Ensure the branches file ATS and advise TLI number.
• Distribute rate information as needed within the Expeditors network timely.
• Provide clear instructions on operational requirements so that branches can construct their DLSOPs.
• Ensure branches are maintaining / updating DLSOPs.
• Make sure all Expeditors branches are aware of account key contacts in their location. 
• Email distribution backed with quarterly conference calls are the preferred method.
• Assist and support all Expeditors in-house operations representatives based at the Corporate Account.
• Establish and direct all reports required to evaluate Expeditors performance.
• Establish target performance metrics with the account.
• Ensure that a functioning and agreed upon invoicing - payment process is in place. Make sure this is included in the DLSOP.
• If a third party payment center is involved, ensure process flow and contacts for escalation is in place in DLSOP.
• Assist with collections on past dues over 30 days.
• Provide assistance in resolution of regional claims and disputes.
• Set up Management reports to ensure global consistency and data integrity.

Account development, Strategic responsibilities:

• Continually search for and implement cost savings for your client by improving processes and eliminating waste.
• Establish, maintain and review account objectives through the use of an annual business plan reviewed quarterly with Corporate Sponsor and key personnel.
• Identify opportunities and keep Teamsell updated accordingly.
• Be dedicated to the success of Expeditors and the program using ethical business practices, personal commitment, passion & sacrifice, and an obsession with the fundamental details of running the business.

Account development, Tactical responsibilities:

• Travel when necessary within region to branch offices, customer field offices, and account customers to resolve issues, review branch operating procedures, and maintain customer information and satisfaction. International travel as required.
• Update key customer contacts with industry information through newsflashes, insights and global news that directly affect them.
• Maintain lines of communication with all key contacts – locally, regionally or internationally – as needed within account’s organization.
• Maintain a thorough client organizational chart with all key contacts showing responsibilities and role (i.e.; decision maker, influencer, advocate, coach)
• Ensure advanced notice of service irregularities.

About the role:

You have significant experience in designing, building, operating, and maintaining cloud-based infrastructure (including containerized workloads), with a strong focus on security, availability, observability, and disaster recovery. You are comfortable leading and setting the technical direction for DevOps & SecOps, and you like to collaborate with engineering, QA, and data teams to ensure the best possible outcome is achieved.

You’re a star on the rise who is looking for the opportunity to join a FinTech company in a really exciting period of growth, who is ready to step up and become the DevOps leader in a small but growing Engineering team

As a Platform Manager at Ezypay, you will:

• Lead DevOps Initiatives: Set and guide the direction for DevOps across the company.
• Ensure System Reliability: Perform operational procedures and ongoing maintenance to support site reliability.
• Develop and Maintain Platforms: Plan, implement, and test modular, welldocumented, and efficient platform programs.
• Collaborate with Engineers: Work across the Engineering to uphold and drive progress on technology standards.
• Compliance Support: Maintain ongoing compliance with PCI DSS requirements.
• Architectural Input: Contribute to defining system architecture for both software and systems.
• Manage Cloud Infrastructure: Oversee a team responsible for AWS cloud infrastructure, monitoring (Datadog), CI/CD pipelines (CircleCI), and database management (RDS).
• Focus on Availability: Prioritize high availability, redundancy, and disaster recovery
• Lead and Mentor Team: Grow your team, fostering professional development and growth for your direct reports.

• Bachelor’s Degree in Computer Science, Software Engineering or relevant Information technology industry experience.
• 5+ years industry experience with an in-depth understanding of distributed cloud platforms
• 3+ years experience with containerised platforms on AWS
• Solid grasp of computer science fundamentals
• Experience leading a team
• Good working experience with Java.
• Good understanding of security best practices in the context of web applications
• Good understanding of networking concepts and protocols
• Working knowledge of a modern SDLC management methodology, such as SCRUM, Kanban

• Competitive salary package & performance bonus
• Gym subsidies 
• Casual dress code 

• Flexible working arrangements  (including work from home and remote) 
• Generous number of Annual Leaves
• Extensive medical coverage (including dental & optical)
• Generous amount of Annual Leaves
• Delicious office snacks 
• Guidance and mentoring from leaders within the business 
• Dynamic, positive work environment 
• Fantastic team culture  

Job Brief:

We are seeking a dynamic and results-driven Sales Manager to lead and oversee our sales team. The ideal candidate will have a proven track record of exceeding sales targets, exceptional leadership skills, and the ability to develop and implement effective sales strategies. As a Sales Manager, you will play a pivotal role in driving revenue growth, building strong client relationships, and fostering a high-performing sales culture.

Job Responsibilities:

Key Responsibilities:

1. Sales Leadership and Strategy

• Develop and implement comprehensive sales strategies to achieve and exceed revenue targets.
• Analyze market trends, competitor activities, and customer needs to identify growth opportunities.
• Set clear objectives and performance goals for the sales team aligned with company objectives.

2. Team Management

• Recruit, train, mentor, and motivate the sales team to achieve individual and team targets.
• Conduct regular performance reviews and provide constructive feedback to ensure continuous improvement.
• Foster a collaborative, inclusive, and competitive team environment.

3. Client Relationship Management

• Build and maintain strong, long-lasting relationships with key clients and stakeholders.
• Actively identify and pursue new business opportunities and partnerships.
• Oversee client onboarding and ensure excellent customer service throughout the sales process.

4. Sales Operations

• Monitor and manage sales metrics, including pipeline health, conversion rates, and revenue forecasting.
• Utilize CRM tools to track sales activities and maintain accurate customer data.

5. Reporting and Insights

• Prepare regular sales reports and present insights to senior management.
• Identify challenges and implement solutions to improve sales performance.

Job Requirements:

Qualifications:

• Diploma or Bachelor’s degree in Business, Marketing, or a related field.
• Minimum 5 years of experience in sales, with at least 3 years in a managerial or leadership role.
• Strong interpersonal and communication skills, with the ability to build rapport with clients.
• Proven ability to consistently exceed sales targets and grow revenue.
• Strong leadership, coaching, and mentoring skills.
• High emotional intelligence and ability to build rapport with clients and team members.
• Strong problem-solving skills and adaptability in a fast-paced environment.
• Passion for sales and a customer-centric approach.
• Interest in Chinese Metaphysics.

We offer an attractive remuneration package and incredible income potential. We believe in rewarding excellence, and in our team, high performers are high earners.

Join us and ignite your journey to extraordinary success. This isn't just another job opportunity; it's your chance to make a substantial impact and to earn an income that matches your efforts. Are you ready to take the leap?

• Collaborate with cross-functional teams to ensure successful project delivery, adhering to scope, schedule, and budget, while maintaining safety and quality standards in line with project specifications and contractual obligations.
• Drive project optimization strategies to reduce costs through detailed budget planning and value engineering initiatives.
• Oversee and guide project progress to meet financial targets and support the achievement of corporate objectives key results.
• Establish robust reporting systems for the team, providing regular updates on project progress and performance.
• Develop, supervise, and review designs for commercial and industrial-scale solar systems, covering electrical, structural, and mechanical aspects of the projects.
• Collaborate with the design team to validate engineering designs, determining the optimal locations for DC & AC equipment, works, and tie-in with the existing electrical system.
• Provide technical expertise in the review and preparation of proposals, actively engaging in customer and internal stakeholder meetings throughout the project lifecycle.
• Lead technical direction throughout the project, from kickoff and execution to delivery, testing, commissioning, and project handover.
• Implement strategies to enhance ERP system, performance dashboard, and other project management tools to improve efficiency and project oversight.
• Recommend appropriate technologies based on site-specific factors, including geographic conditions, to optimize project performance.

• Minimum 5 years of project management experience in Solar, Electrical or Construction industry
• Proficient in Microsoft Excel, Project and ERP System
• Involves occasional travel to project sites, which may include critical phases such as client's interconnection shutdown activities.
• Result oriented, able to multi-task and work in fast paced environment
• Manage customer relationships and collaborate with internal teams and external stakeholders.
• Able to inspire and manage cross-functional teams to achieve project goals.
• Ability to exercise judgment and discretion in giving timely and anticipated response
• Strong technical aptitude in resolving project challenges and complex problems
• Possess strong data analytics and decision-making skills
• Knowledge and experience in Solar PV system will be an added advantage

Job Brief:

The IT Manager is responsible for overseeing IT operations, leading the team, managing infrastructure and projects, ensuring security, and maintaining service accounts. This role ensures efficient system performance aligned with business objectives.

Job Responsibilities:

• Manage the IT team, assigning tasks, providing guidance, and overseeing day-to-day operations to ensure smooth functioning.
• Oversee IT infrastructure, including server management, networking, storage, and domain server operations.
• Manage both internal and public software applications, ensuring proper licensing and regular updates.
• Lead and manage multiple IT projects, ensuring they are delivered on time, within scope, and aligned with business goals.
• Manage the list of service subscriptions and vendor accounts, ensuring smooth operations and cost-effectiveness.
• Monitor and troubleshoot IT systems to ensure performance, security, and reliability.
• Implement and maintain robust security protocols to protect against cyber threats.
• Experience with web administration is a plus, contributing to web infrastructure management.
• Effectively communicate with internal stakeholders, ensuring IT strategies align with business objectives.

Job Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• At least 3 years of team management experience and 5 years of IT operations.
• Experience in internal project management
• Proficient in English, Mandarin is a plus.
• Programming language of Java, Bootstrap, Framework 4.0, Jquery will be a plus.
• Familiarity with the Software Development Life Cycle (SDLC) will be a plus.
• Familiar with Visual basic, HTML, ASP Classic
• Proficiency in managing hardware, software, and network Excellent leadership, communication, and project management skills.
• Strong problem-solving and decision-making abilities.
• Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.

Job Brief:

We are seeking an experienced and dynamic Event Manager to plan, organize, and execute a wide variety of events. The ideal candidate will excel in project management and vendor coordination, ensuring every event is delivered seamlessly and exceeds expectations.

Job Responsibilities:

• Develop detailed project plans and timelines for events.
• Oversee all aspects of event preparation, including venue selection, decor, catering, and entertainment.
• Coordinate with the management and team to understand their needs and preferences, ensuring their vision is realized.
• Develop and manage event budgets, ensuring all expenses are tracked and kept within limits.
• Lead and supervise event teams, including coordinators, support staff, and volunteers.
• Ensure contracts and agreements are adhered to, mitigating risks and resolving issues promptly.
• Oversee event setup and takedown, ensuring everything runs smoothly.
• Address and resolve any on-site issues.

Job Requirements:

• Bachelor’s degree in Event Management, Marketing, Business, or a related field.
• Minimum 3 years of experience in event planning and management.
• Good communication skills in English, Mandarin is a plus.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Budgeting and negotiation expertise.
• Ability to thrive under pressure and adapt to changing circumstances.
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to travel for event-related activities.

• Manage Quality Assurance activities for projects and engagement with various stakeholders to ensure operational compliance to our Integrated Management System.
• Support overall business in collaboration with respective functional groups and across regions.
• Maintaining ISO 9001, ISO 14001 management systems, procedures and processes
• Project and internal audits in accordance to ISO 9001, ISO 14001 standards.
• Maintaining and supporting Client-care program and reporting
• Administer, manage and be proficient in the various business systems and platforms.
• Digital transformation of compliance and quality procedures.
• Conducting trainings, workshops to enhance understanding of internal processes and compliance.
• Monthly reporting of compliance matters across platforms and systems.
• Shall carry out duties in accordance with the quality and environmental management system, health and safety policies and procedures.
• Shall perform other duties that his/her immediate superior may assign from time to time.
• Support on business systems and be familiar to operate the AECOM tools.
• Support on report consolidation to identify trends and implement improvement initiatives.

We are hiring for the Senior Manager, MD Office position based in Bangsar South to take on a key role in supporting high-impact projects that will help foodpanda achieve its ambitious goals for 2025 and beyond. This role will be reporting directly to the Director, MD Office. You’ll be working in a fast-paced environment where your relationship-building and communication skills will be crucial as you collaborate with stakeholders across different departments.

Responsibilities:

• Performance management

  • Drive business performance management of the MD Office scope, including goal alignment process, evaluating performance, and driving interventions.

  • Act as a "bridge" between local leadership and regional stakeholders to: 

    •  Discuss country performance

    • Align support from functions, and 

    • Align and drive strategic priorities

  • Work with cross-functional teams (Commercial, Sales, Operations, Marketing, etc.) in Malaysia on high-impact projects.

  • Prepare reports, presentations, and other materials to support the MD in decision-making and communication with internal and external stakeholders.

  • Collaborate with the MD on various cross-functional initiatives, encompassing OKR evaluations, preparation and review of Investment Proposals, active engagement in WBRs, analysis of insights derived from discussions, and involvement in other associated projects.

• Thought-Partnering

  • Support Country Directors in designing solutions to complex business problems.

  • Conduct research and analysis on key issues and provide recommendations to the MD and relevant local directors.

  • Collaborate with the MD to identify key priorities, align them with department heads/directors, and offer support through analysis and project management as required.

  • Take ownership of competitor-related information gathered from customers, riders, and vendors. Work closely with other department heads/directors, including but not limited to those in pricing, deals/discounts, and overall experience, to stay informed about any relevant movements in the market.

• Special Projects

  • Drive special initiatives that have top-line / bottom-line impact across Malaysia.

  • Manage and oversee strategic C-level projects from ideation to execution.

  • Build project plans with end-to-end ownership, from planning through delivery, as required.

As Safety & Security Manager, you will lead and spearhead all these initiatives below as mentioned. Please note that this is not an exhaustive list of everything that needs to be done.  Anantara Desaru Coast Resort &Villas' team members always find new ways to look after the business, their guests, and their colleagues.   Within this, the key responsibilities for this position are:

• Ensure the effective implementation of all operational security procedures within the hotel.
• Management and security oversight of all contractors, suppliers or vendors working on property.
• To maintain a close dialogue and relationship with local security authorities.
• Ensure that security officers provide a courteous and professional service to all customers, staff, vendors and suppliers.
• To monitor the car-park system and ensure its smooth running and security
• To vet the daily functions and VIP arrival list and to ensure that security officers are deployed as appropriate
• To account for the master keys of the property and their movements as well as key control in general.
• To keep the hotel senior management informed on all matters relating to the Security aspects of the hotel on a daily basis.
• Review and suggest adjustment to process based on current/future environments.

Incident/Emergency Handling

• Incidents and Emergencies are emotionally charged situation, particularly when there are allegations of theft.  All guests, staff or other people involved must be dealt with sensitively and professionally so as not to inflame the situation.
• To professionally conduct full inquiries and follow-up activities for all security related incidents.
• As required, to carry out formal searches on employees, locker rooms and place of work as directed by hotel management, with the presence of Human Resources Executive as a witness.  All people interviewed or searched are to be presumed innocent unless proven guilty.
• To organize the Security Fire Fighting Team in the event of an emergency.

Safety Function

•  Lead to uphold safety laws and regulations in Malaysia, create a safe work environment, and prevent job-related incidents at the hotel/resort. This includes conducting safety inspections, identifying potential hazards, and executing preventive measures.
• Train and inspire team members to follow our company's occupational health and safety protocols. Be responsible for investigating work-related incidents and injuries, providing comprehensive reports, and suggesting preventative actions.
• Additional duties involve gathering safety statistics, preparing reports, and carrying out other safety tasks.