Customer Service job vacancies in Pulau Pinang now available - March 2024 | Search for job vacancies , jawatan kosong in Jobstore Malaysia

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Total 3 Customer Service job vacancies in Pulau Pinang

Technical Support Electrical Engineer (Based in BAYAN LEPAS, PENANG)

Full-time
Bayan Lepas, Pulau Pinang
Engineering
1 month ago

CMS Supplies Sdn Bhd. Going to deal with an ever-broadening product line in industrial and commercial sector. We have steadily progressed to become a “Global” industrial trade and resource center in the region. Our customer base ranging from low scale Tooling Workshop to high scale Industrial Automation house, Standard Machine Maker as well as the World-wide Multi-National Company (MNC) in different sector. The revolution in industrial technology and customer need has brought about some significant changes to organization and the business environment, changes that pose many new challenges. As a response to these challenges, we are implementing Creative Motion Solution by more product ranges and enhanced trading services, building up our support network and human resources which allows us to do more for the industry while strengthening the bond of trust with our customers. We are using our growing marketing resources to promote latest products and to provide better services for ever diversifying industries. To achieve this end we make sure that our sales personnel are well trained in the field of product knowledge and customer service. The overall result can be seen in more customer-orientated services, shortest delivery time frame, and the highest product quality assurance to the customer. At CMS, this is the real meaning of progress.

cleaning service

Full-time
Parak Laweh Pulau Aia Nan...
Others
5 months ago
menjaga kebersihan kantor dan lingkungan sekitarnya..

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Technical Support

Full-time
Bandar Selamat, Medan Tem...
Information Technology
7 months ago
Sebagai Technical Support Specialist di PT. Cloud Rise Technology, Anda akan memiliki peran kunci dalam memberikan dukungan teknis kepada pelanggan da.....

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Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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