Total 940 Customer Service job vacancies in Goerge Town, Pulau Pinang

Responsibilities:

• • Conceive and develop efficient and intuitive marketing strategies.
  • Conduct market research and analysis to evaluate trends, brand awareness and competition ventures.
  • Initiate and control surveys to assess customer requirements and dedication.
  • Maintain relationships with vendors and clients to ensure collabouration in promotional activities.
  • Oversee progress of campaigns using various metrics and submit reports of performance.
  • Work with managers in preparing budgets and monitoring expenses.

Requirements:

• • Proven experience as marketing executive or similar role.
  • Thorough understanding of market research techniques, data analysis and statistics methods.
  • Good knowledge of strategic planning principles and marketing best practices.
  • Excel in MS Office and marketing analysis.
  • Outstanding communication and people skills.
  • Excellent organizational and time-management abilities.
  • Creativity and commercial awareness.
  • Possess at least a Bachelor's Degree in Marketing, Business Administration or relevant discipline.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The Heat Resilience & Performance Centre (HRPC) is a first-of-its-kind research centre, established at the National University of Singapore (NUS), to spearhead and conduct research and development to address the challenges arising from climate change & extreme heat.

We are seeking a Research Associate who will play a key role in assisting in the development, execution and analysis of research aimed at addressing the challenges of training and operating in rising ambient temperatures. Background and experience in the management and analysis of large data sets would be advantageous as the centre has a strong data focus. The successful candidate will be part of a multi-disciplinary group comprising exercise and thermal physiologists, data scientists, biomedical engineers and researchers. This role will provide you with a unique opportunity to not only develop your expertise in research planning and execution, but also to be a part of the team looking to generate fundamental and forward-looking solutions to working in the heat.

Main Duties and Responsibilities

The main areas of responsibilities of the role will include:

• Working with research PIs and teams to develop new research ideas
• Performing literature searches, assimilating, and summarizing key information, as well as identifying knowledge gaps
• Designing and conducting relevant studies and surveys (qualitative and quantitative, including lab and outfield studies)
• Establishing and managing large databases
• Interpreting and analysis of data
• Generating reports and present data to relevant stakeholders
• Contributing to conference presentations and write papers for submission to peer reviewed journals
• Collaborating across teams, contributing to multiple research projects at once

Qualifications

• Masters degree in Exercise Science, Physiology, Data Science, or equivalent
(Candidates with strong data science and analytics background and keen to delve into heat health research are strongly encouraged to apply as well)
• Experience with statistics, data analysis and visualisation software (e.g. Power BI, SPSS)
• Proficient in computer applications (e.g. Excel, Word, Powerpoint and databases) and online meeting tools.
• Keen interest in heat health and human performance
• Proficient in qualitative research
• Proficient in data analysis tools in quantitative research
• Two or more years of research experience would be an advantage
• Proven knowledge of data collection methods
• Good written and verbal communication skills
• Good presentation skills and ability to write research reports for publication in reputable journals
• Resourceful and self-driven
• Adaptable and able to multitask well with clear follow-through

• High levels of attention to detail and quality
• Willingness to travel off-site and outside routine hours for data collection and undertake further training in relevant data collection procedures
• Demonstrated ability to work independently and thrive in a fast-paced environment
• Commitment to the ongoing development of a positive organizational culture
• Willingness to contribute to a learning environment

Application

• The role is based in Singapore. Remuneration will be commensurate with the candidate’s qualifications and experience.

Responsibilities

• World check processing of new applications
• Giro forms processing (Hardcopy & Softcopy)
• Performing of maker and checker role when processing Giro forms
• Ensuring incoming cases are handled on time and accurately (via Email & inhouse system)
• Tallying of end of day cases for daily report.
• Familiar with Microsoft Office
• Proactive, accuracy and can work independently

Requirements

• Good written and verbal communication (English)
• Basic computer and technical skills
• Data entry experience and strong admin background
• An understanding of priorities and the ability to meet services datelines
• Ability to assume responsibility for assigned daily + (Ad hoc) tasks and to achieve daily target
• Attention to detail
• Ability to work independently or in a team environment
• Able to work overtime during month end (if required)
• Prior relevant industrial experience is an added advantage

Responsibilities:

• Assist with membership amendments including, but not limited to reinstatements, category changes, suspensions, and updates.
• Inquiry support regarding commissions, memberships, members online portal and marketing plans.
• Utilising system databases to execute routine membership related tasks.
• Provide administrative and operational assistance to the team.
• Generate monthly membership and sales reports.
• Provide quality checks and feedback to the IT department for software bugs, untranslated contents, and other user interface features on the company websites & mobile App.
• Ensure proper online and offline document management.
• Other ad hoc duties assigned by superior.

Requirements

• Diploma in Business, Communications, or related fields
• One year of relevant working experience
• Proficiency in Microsoft Office and Google Forms.
• Bilingual in both Chinese and English (to liaise with Chinese business associates)
• Meticulous, detail and good organization skills
• Able to work independently and a good team player.

Job Descriptions:

· Manage sales enquires and process quotations.

· Process sales or service orders.

· Process draft billings.

· Meet up with customers.

· Any ad hoc duties as assigned

Requirement:

· Diploma & above.

· Minimum 2 years of sales or admin experience. Commensurate with experience.

· Knowledge of SAP will be an advantage.

· Only Locals (Singaporean or PRs) need to apply.

Location:

· Near Pasir Panjang MRT station (SINGAPORE)

Interested candidates who wish to apply for the advertised position, please send full resume with the following details:

1. Reasons for leaving ALL your employment

2. Current & expected salary

We regret that only shortlisted candidates will be notified.

Job Types: Full-time, Permanent

Salary: $SGD2,800.00 - $SGD4,000.00 per month

Benefits:

· Cell phone reimbursement

· Dental insurance

· Health insurance

Schedule:

· Day shift

· Monday to Friday

· Weekend availability

Supplemental pay types:

· 13th month salary

· Performance bonus

Education:

· Local Polytechnic Diploma (Preferred)

Experience:

· Sales: 2 years (Preferred)

Overview

The Centre for Innovation in Healthcare (CIH), is a one-stop hub with the goal of facilitating clinical adoption of practice changing innovations for public good and global impact. CIH achieves this goal by complementing other partners in the innovation ecosystem.

By virtue of CIH being part of National University Health System, CIH leverages its core assets of patients, healthcare professionals, and health datato progress innovations in their innovation journeys.

The Innovation Manager will run exciting innovation projects at various stages of the healthcare innovation journey, to progress them towards the final goal of deployment and clinical adoption of the innovation. You will also be the first point of contact to manage new interest to engage CIH services and also lead initiatives and events to support CIH’s goal.

You will work closely with a diverse team comprising project managers, clinical research coordinators (CRC) and business managers to provide the support for our healthcare innovators to achieve CIH’s goal.

Job Respnsibilities

• Drives selected innovations towards deployment and adoption in NUHS hospitals, clinics and healthcare community
• Works closely with CIH team to manage external and internal innovators interested to conduct usability trial studies, clinical trials or Health Technology Assessments (HTA) in NUHS hospitals, clinics and healthcare community
• Works closely with CIH Clinical Research Coordinators (CRC) to be responsible for end-to-end management of the projects
• Assists in forging of new partnerships or maintain relationships with CIH healthcare ecosystem partners to support CIH innovators
• Works closely with CIH team to strengthen engagement of our healthcare ecosystem partners through organisation of CIH events or implementation of new initiatives
• Assists in ad-hoc innovation events and projects

Job Requirements

• At least Bachelor of Science or equivalent. Other qualifications in Business or Entrepreneurship preferred.
• Minimum 5 years of working experience with at least 1 to 2 year of relevant experience in healthcare innovation activities
• Excellent interpersonal and communication skills
• A strong team player
• Have keen interest in health technology innovations
• Able to work in a complex organisational environment, with a need to balance expectations of multiple stakeholders.
• Able to multi-task and adapt to a fast-chainging environment
• Possess strong problem solving skills
• Able to tackle complicated research, regulatory and contractual issues independently
• Proficient in I.T. systems and MS Office applications

Responsibilities

• Logistic handling, collection, unpacking of carton boxes
• Manual document preparation for scanning including removing of paper clips, staples, book bindings etc
• Operate high-speed production scanners equipment
• Scan and archive documents including archival of original hardcopy documents
• Document Quality Checking of Scanning and Indexing and final output
• Check if there are any double feeding between the rollers, remove paper jam and perform simple cleaning of rollers
• Document reassembly (including rebinding), Packing, labelling, delivery and return of carton boxes
• Arrange disposal of carton boxes as required
• Processing of hardcopy applications according to systems provided
• Processing of softcopy applications received from different internal channels & processing it into systems provided
• Ensuring incoming cases are handled on time and accurately

Requirements

• Good written and verbal communication (English)
• Basic computer and technical skills
• Data entry experience and strong admin background
• An understanding of priorities and the ability to meet services datelines
• Ability to assume responsibility for assigned daily + (Ad hoc) tasks and to achieve daily target
• Attention to detail
• Ability to work independently or in a team environment
• Able to work overtime during month end (if required)
• Prior relevant industrial experience is an added advantage

Roles & Responsibilities

Assist the Commercial Manager in the areas of

• Support sales and marketing team in daily activities, e.g., formulate quotations, clients report and follow up with invoices and payment
• Assist in service reports creation, video editing for the clients, record data and documents filing
• Work closely with cross functional team such as Diving, and Shipmanagement Department to ensure the operations carry out in a safe and timely manner
• Interact with various interested parties to ensure the business operations perform in compliance with the requirements

Requirements

• Possesses at least a Diploma
• Good command of English (verbal and written) is essential
• Proficient with Microsoft Office Applications (Outlook, Word, Excel, Power Point, etc.)
• Possesses good interpersonal communication skills
• Team player, meticulous, positive mindset and ability to multi task
• Fresh graduates are welcome to apply

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The Heat Resilience & Performance Centre (HRPC) is a first-of-its-kind research centre, established at the National University of Singapore (NUS), to spearhead and conduct research and development to address the challenges arising from climate change & extreme heat.

We are seeking a Research Assistant who will play a key role in assisting in the development, execution and analysis of research aimed at addressing the challenges of training and operating in rising ambient temperatures. Background and experience in the management and analysis of large data sets would be advantageous as the centre has a strong data focus. The successful candidate will be part of a multi-disciplinary group comprising exercise and thermal physiologists, data scientists, biomedical engineers and researchers. This role will provide you with a unique opportunity to not only develop your expertise in research planning and execution, but also to be a part of the team looking to generate fundamental and forward-looking solutions to working in the heat.

Main Duties and Responsibilities

The main areas of responsibilities of the role will include:

• Working with research PIs and teams to develop new research ideas
• Performing literature searches, assimilating, and summarizing key information, as well as identifying knowledge gaps
• Designing and conducting relevant studies and surveys (qualitative and quantitative, including lab and outfield studies)
• Establishing and managing large databases
• Interpreting and analysis of data
• Generating reports and present data to relevant stakeholders
• Contributing to conference presentations and write papers for submission to peer reviewed journals
• Collaborating across teams, contributing to multiple research projects at once

Qualifications

• Bachelors degree in Exercise Science, Physiology, Data Science, or equivalent
(Candidates with strong data science and analytics background and keen to delve into heat health research are strongly encouraged to apply as well)
• Experience with statistics, data analysis and visualisation software (e.g. Power BI, SPSS)
• Proficient in computer applications (e.g. Excel, Word, Powerpoint and databases) and online meeting tools.
• Keen interest in heat health and human performance
• Proficient in qualitative research
• Proficient in data analysis tools in quantitative research
• Two or more years of research experience would be an advantage
• Proven knowledge of data collection methods
• Good written and verbal communication skills
• Good presentation skills and ability to write research reports for publication in reputable journals
• Resourceful and self-driven
• Adaptable and able to multitask well with clear follow-through

• High levels of attention to detail and quality
• Willingness to travel off-site and outside routine hours for data collection and undertake further training in relevant data collection procedures
• Demonstrated ability to work independently and thrive in a fast-paced environment
• Commitment to the ongoing development of a positive organizational culture
• Willingness to contribute to a learning environment

Application

The role is based in Singapore.

Remuneration will be commensurate with the candidate’s qualifications and experience.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore (NUS) invites applications for the role of Research Fellow with the Heat Resilience & Performance Centre (HRPC), Yong Loo Lin School of Medicine. The HRPC is a first-of-its-kind research centre, established at the NUS, to spearhead and conduct research and development to better enable the future challenges arising from rising ambient heat. Appointments will be made on a two-year contract basis, with the possibility of extension.

We are seeking a Research Fellow who will play a key role in driving the development, execution and analysis of research that leverage on technology and data science to address the challenges of training and operating in rising ambient temperatures. This role is part of a multi-disciplinary group comprising exercise and thermal physiologists, data scientists, biomedical engineers, built environment experts and researchers that will be focused on developing heat health prediction and thermos-physiological models.

Main Duties and Responsibilities

The main areas of responsibilities of the role will include:

• Working closely with research PIs to develop research strategies and ensure the successful and timely completion of the project(s)
• Designing research protocols and data analysis approaches based on the research agenda, drawing upon previous literature, research best practices, methods and modelling techniques (qualitative and quantitative)
• Leading and training the research team(s)
• Project management and execution of required data collection and research plans
• Establishing and the management of large databases
• Interpretating and analysis of data, utilising an array of methods and modelling techniques
• Generating reports and presentation of data to relevant stakeholders
• Generating conference presentations and papers for submission to peer reviewed journals
• Collaborating across teams, contributing to multiple research projects at once
• Communicating with stakeholders to understand business challenges and potential solutions

Qualifications

• Doctorate degree in a quantitative discipline (eg. statistics, mathematics, data science, computer science, computational biology, engineering.)
• Experience and interest in prediction modelling
• Proficient in statistical software and programming languages and familiarity with relevant libraries.
• Keen interest in heat health and human performance
• Proficient in qualitative research
• Proficient in data analysis tools in quantitative research
• Strong background with extensive experience leading research projects would be an advantage
• Proven knowledge of data collection methods
• Excellent written and verbal communication skills
• Good track record of international publications in human research
• Proficient in project management
• Resourceful and self-driven
• Adaptable and able to multitask well with clear follow-through
• High levels of attention to detail and quality
• Willingness to travel off-site and work beyond routine work hours based on the requirements of the research
• Demonstrated ability to work independently and thrive in a fast-paced environment
• Commitment to the ongoing development of a positive organizational culture
• Willingness to contribute to a learning environment

Application

The role is based in Singapore.

Remuneration will be commensurate with the candidate’s qualifications and experience.

Responsible for supporting the service manager in the:

• Delivery of purchased goods to customers in a highly professional and timely manner in line with company approach, use of IT system to organize deliveries.
• Trouble shooting customer issues in supportive and diplomatic manner.
• Maintaining positive relationships with customers.
• Identifying customer needs and overseeing service delivery within the business context.
• Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.
• Managing containers into the warehouse
• Managing and organizing the warehouse
• Determining ways to reduce costs without sacrificing customer satisfaction.
• Assessing customer feedback to improve, and refine services.
• Remaining organized and meeting deadlines.
• Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise.
• Supporting with deliveries when / if required.
• Ability to drive is required. Forlift licence is preferred.
• This position will be trained for the Service Manager position

What does the role look like?

• Responsible for the overall operational excellence at the Customer Experience Centre (CEC).
• Establish, develop, and maintain positive business and customer relationships.
• Identify opportunities for improvements related to customer engagements, aiming for memorable WOW moments in each engagement.
• Oversee CEC Tours for various audiences, including VIPs, first-time visitors, external customers, and internal employees.
• Exploring and adopting technology solutions for automation includes CRM systems, analytics software, etc.
• Manage stock inventory to ensure availability of necessary resources.
• Maintain cleanliness and orderliness of the CEC environment.
• Support in admin and documentation.
• Blend customer-centric mindset with operational efficiency to create a holistic and outstanding CEC experience.

What are we looking for?

• Strong background in customer service, with a proven track record of building and maintaining positive relationships.
• Creative and innovative mindset, capable of continuously exploring ways to enhance customer experiences and create WOW moments.
• Comprehensive understanding of each Business Unit’s (BU) messaging and strategic objectives.
• Proficiency in seamlessly incorporating BU-specific messaging into CEC Tours to provide visitors with a comprehensive understanding of the brand.
• In-depth knowledge of products, services, and key offerings from each BU to convey relevant and accurate information during tours.
• Skilful communication to effectively articulate BU messaging, ensuring visitors gain insights that enhance their understanding and connection with the brand.
• Customer-centric approach, understanding the importance of delivering outstanding service to create a lasting impression.

Interested candidates who wish to apply for the advertised position, please click "Apply" or email an updated copy of CV to Alvin at alau@morganmckinley.com for more info.

EA Licence No: 11C5502

EA Registration Number: R1874110

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore invites applications for the position of Research Assistant at the Centre for Sleep & Cognition, Yong Loo Lin School of Medicine. The research will involve the development and application of machine learning algorithms to medical imaging and other health data.

Purpose of the post

We seek an enthusiastic and self-motivated Research Assistant to join our team.

Main duties and responsibilities

The Research Assistant will be expected to develop and apply machine learning algorithms to medical imaging and other health data. The candidate will also provide support to other projects in the Centre.

Qualifications

The applicant should have:

• Honours (first class or equivalent) in the Bachelor of Engineering, Computer Science, Mathematics or related STEM discipline;
• Experience in Python and deep learning;
• Excellent writing and presentation skills; and
• Ability to work independently and on team projects.

Remuneration will be commensurate with the candidate’s qualifications and experience. Informal enquiries are welcome and should be made to A/Prof Yeo Boon Thye Thomas at thomas.yeo@nus.edu.sg.

Formal application: Please submit your application, indicating current/expected salary, supported by a detailed CV (including personal particulars, academic and employment history, complete list of publications/oral presentations and full contacts of 3 referees.

Job Title: Customer Support Administrative Coordinator

About the position

As a Customer Support Administrative Coordinator, you will:

• Invoice Customers as per initial quotation and based on service outcome.
• Assist in maintaining customer databases and updating customer records.
• Maintain annual support agreement renewals.
• Route Customer Support related requests to the responsible Team.
• Provide service quotation to Customers, coordinate, and schedule field support attendances.
• Book Field Support Engineers and Service Partner for the job and connected them with customer’s representatives.
• Support Field Coordinators on ad-hoc requests.

To be successful in this role, we expect you to have/be:

· Commercial vocational diploma with corresponding professional experience
(The position is suitable for a recently graduated candidate or a person with one- or two-years’ experience)

· Excellent communication skills

· Positive attitude

· Good time management

· Adaptable and flexibility

· Experience in Navision, Dynamics CRM is a plus.

Why you and us?

You are valuated – as your true self. At Wärtsilä YOU matter. We value diversity and are committed in supporting inclusive work community.

Your growth is supported. We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities – so you can develop beyond your potential.

You get to make a difference. Innovation and sustainability are important for us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.

Contact & next steps
Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim
Talent Acquisition Partner
Email: hyunjoo.kim@wartsila.com

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The Heat Resilience & Performance Centre (HRPC) is a first-of-its-kind research centre, established at the National University of Singapore (NUS), to spearhead and conduct research and development to address the challenges arising from climate change & extreme heat.

We are seeking a Research Fellow who will play a key role in driving the development, execution and analysis of research aimed at addressing the challenges of training and operating in rising ambient temperatures. With data being one of the centre’s key enablers, experience in the design, management, and analysis of large data sets in a similar or related field would be advantageous. The successful candidate will be part of a multi-disciplinary group comprising exercise and thermal physiologists, data scientists, biomedical engineers, and researchers. This role will provide you with a unique opportunity to be a part of the team looking to generate fundamental and forward-looking solutions to working in the heat.

Main Duties and Responsibilities

• Working closely with research PIs to develop new research ideas and ensure the successful and timely completion of the project(s)
• Designing research protocols based on the research agenda, drawing upon previous literature and research best practices (qualitative and quantitative, including lab and outfield studies)
• Leading and training the research team(s)
• Project management and execution of required data collection and research plans
• Establishing and the management of large databases
• Interpretating and analysis of data
• Generating reports and presentation of data to relevant stakeholders
• Generating conference presentations and papers for submission to peer reviewed journals
• Collaborating across teams, contributing to multiple research projects at once
• Communicating with stakeholders to understand business challenges and potential solutions

Qualifications

• Doctorate degree in Exercise Science, Physiology, Data Science, or equivalent
(Candidates with strong data science and analytics background and keen to delve into heat health research are strongly encouraged to apply as well)
• Proficient in statistics, data analysis and visualization software (e.g. Power BI, SPSS)
• Proficient in computer applications (e.g. Excel, Word, PowerPoint and databases) and online meeting tools.
• Keen interest in heat health and human performance
• Proficient in qualitative research
• Proficient in data analysis tools in quantitative research
• Strong background with extensive experience leading research projects would be an advantage
• Proven knowledge of data collection methods

• Excellent written and verbal communication skills
• Good track record of international publications in human research
• Proficient in project management
• Resourceful and self-driven
• Adaptable and able to multitask well with clear follow-through
• High levels of attention to detail and quality
• Willingness to travel off-site and work beyond routine work hours based on the requirements of the research
• Demonstrated ability to work independently and thrive in a fast-paced environment
• Commitment to the ongoing development of a positive organizational culture
• Willingness to contribute to a learning environment

Application

The role is based in Singapore. Remuneration will be commensurate with the candidate’s qualifications and experience.