Total 95 job vacancies by Shangri-La

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, Marketing - Sales (Singapore) to join our team!

As a Manager, Marketing - Sales (Singapore) we rely on you to:

Oversee and execute B2B marketing activities for COE Sales & Events within the 4 Singapore hotels. This role aims to create, coordinate, and maintain marketing initiatives and materials that support the hotel's B2B sales and events efforts, ensuring they are aligned with the brand's guidelines and objectives. The primary objective is to enhance the visibility of the hotel's offerings to relevant audiences, maintain brand consistency, and facilitate the achievement of sales goals for the Singapore hotels.

Key Responsibilities:

• Produce hotel B2B sales collateral and promotional material to support tactical sales initiatives; flyers, EDMs, email footers, eClub promotions etc and ad-hoc design requests.
• Assist segment leaders (MICE, Events, Leisure, Luxury, Corporate) with updating of sales PPTs, ensuring they are on brand and of the right quality.
• Maintain MICE online listings & platforms and explore marketing opportunities (e.g. Cvent.com,1000meetings.com, hotelplanner.com)
• Assist with production of the quarterly Luxury Newsletter
• Provide sales with copy and visuals for agreed Luxury Consortia marketing plans, eg AMEX FHR, Virtuoso etc
• Review and update Luxury Programme websites – Hotel Descriptions, photo libraries & content updates.
• Assist with luxury website audits & updates – liaise with sales team and conduct spot checks to ensure hotels are represented correctly. Update accordingly.
• Tradeshows – assist with content for property profile setup (descriptions, images, press releases, etc)
• Assist Leisure team with wholesale partner brochure content, online features and any agreed joint advertising.
• Drive local activation of Global or regional B2B initiatives.
• Initiate and execute trade media activities (esp. MICE)
• Assist with sourcing of sales giveaways, including brand approval markets.
• Gathers and shares information with sales leadership on market trends, competitor activity and emerging markets.
• Proficient in videography and video editing.

Requirements:

• Proficient in graphic design with the ability to use Adobe Illustrator for content creation.
• Proficient in videography and video editing

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, Sales - Group (Singapore) to join our team!

As a Manager, Sales - Group (Singapore), we rely on you to:

• Implement all sales activities to maximize business opportunities and revenues in their specific area of responsibility, to achieve and to exceed the segment goals for the Singapore hotels.
• Drives group lead conversion to achieve the set segment sales goals and targets for the Singapore hotels.
• Qualifies prospective clients considering the goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.
• Sells all facets of hotels in Singapore. In assigned territory, responsible for rooms, catering, food & beverage and other revenues as set out in the hotels’ budgets.
• Implements all sales action plans related to respective market(s) and account portfolio.
• Proactively partners with Business Development team colleagues to source new business from within each assigned market and market segment, generating viable enquiries and converting business always with a view to maximize revenue for the hotels.
• Works closely with the Business Development team in increasing share from existing accounts.
• Actively supports and executes group wide sales initiatives, eg. Special promotions, Sales Missions, Business Development Weeks, Business Closing Week, etc.
• Maintains close liaison with GSOs and STB representatives in assigned territory to solicit new accounts, action inquiries and convert business.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Marketing Executive - F&B to join our team!

As a Marketing Executive - F&B, we rely on you to:

• To create engaging and impactful content and copywriting for website, social media and other digital marketing channels that reflect our F&B outlets brands’ voice.
• To ensure that the content/press release is being distributed effectively through various channels.
• To implement and manage a content editorial calendar for marketing campaigns.
• To proof-read and edit content across all online and offline channels.
• To author scripts and content for short campaign videos.
• Manage multiple projects and campaigns simultaneously, ensuring clear and proactive communication.

Requirements

• Preferable 2 - 3 years of relevant working experience
• Good writing skills in both long and short copy
• High proficiency in written English and Chinese
• Social media-savvy (e.g. Facebook, Instagram, YouTube)

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for Duty Engineer to join our Fun and Vibrant team.

As a Duty Engineer, we rely on you to

• Provide advice on the aspects of maintenance support and operational efficiency
• Supervises the team members and contractors’ for maintenance and repair of equipment
• Manage daily report of complains and maintenance request, to provide analyses report on regular basis
• Assist in implementing the Energy Conservation Programme
• Conduct on the job training to team members.
• Coordinates engineering support as required in hotel emergency procedures
• Adhoc duties as assigned.

We are looking for someone who:

• Diploma / Higher NITEC / NITEC in Electrical / Mechanical / Building Services / Facilities Technology
• Preferred working experience in hospitality industry
• Team player
• Good communication and writing skills

If you are the right person, what are you waiting for? Click the APPLY button now!

Drives and assist to manage high standards of food preparation and service in the pastry kitchen (s), according to the standards set by the Management.

Education:

- High school graduate

- Culinary Apprenticeship

- WSQ Certified

Experience:

- 3-5 years’ work experience in food industry

DISPOSITION:

- People and customer oriented

- Motivator and self-starter

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for a Revenue Manager to join our team, to in charge of overall hotel revenue maximization through development and implementation of effective inventory and pricing strategies based on future demand forecasts, current trends and historical data.

As a Revenue Manager, we rely on you to:

• Drive Market Share and Revenue Performance through proper pricing, inventory controls and mix management.
• Develop overall pricing strategy to include all market segments and distribution channels.
• Effectively manage inventory and pricing strategy on all distribution channels
• Engaged with Sales Managers on rate/inventory suitability of all potential group business.
• Communicate revenue strategies and objectives to hotel team on how to drive revenues and improve performance.
• Effectively communicate the current selling strategies and necessary updates to the impacted departments.
• Responsible for effective implementation and compliance with Shangri La Revenue Management/Optimization Standards.

We are looking for someone who:

• Relevant qualification in Hospitality, or related discipline in Revenue Management.
• Minimum 5 years of Revenue Management experience in hospitality industry.
• Strong analysis and communication skills with the ability to work independently.
• Excellent presentation and communication skills.

If you are the right person, what are you waiting for? Click the APPLY button now!

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Receiving Officer to join our team!

As a Receiving Officer we rely on you to:

• Check all goods received to ensure that they meet the prescribed quantity and quality set by the various user departments.
• Ensures and controls the food safety hazards (Biological, Chemical and Physical) from receiving of food items are minimized.
• Ensure all food received are verified and checked before deliver to Outlets.
• To ensure the Store Rooms and Goods comply with SFSMS / HACCP Standards.

Requirements

• Minimum 3 years experience in performing store functions for a large company, preferably a hotel
• Good attitude with integrity

• Interact and engage with restaurant guests and maintains high quality service standards
• Motivate team members and maintain a high level of team spirit (or team cohesiveness)
• Handle guest complaints effectively and professionally
• Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspective
• Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Take responsibility, in partnership with the Service Manager, for the operations look and feel, including but not limited to the overall decor and atmosphere of the restaurant

We are looking for someone who:

• Has a passion for Food & Beverage
• Loves interacting with guests
• Believes in teamwork
• Communicates with fluency in English (as well as the local language)
• Preferably has experience working in either a luxury restaurant or a 5* hotel background
• A self-starter and a team player
• Enjoys being challenged

What’s in it for you:

• A fun and supportive work environment
• Career progression with international work opportunities
• Daily meals
• Competitive remuneration, rewards & recognition
• Transportation benefits
• Flexible benefits

If you are the right person, what are you waiting for? Click the apply button now!

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Halal Chef to join our team!

As a Halal Chef we rely on you to:

Key Responsibilities:

• Assist with the preparation of food items or as assigned by kitchen management in accordance with production requirements and quality standards
• Maintain high standards of food hygiene, safety, and sanitation in the kitchen, following all HACCP guidelines and local health regulations
• Monitor food cost and portion control to reduce waste and maintain cost efficiency.

Requirements:

• In-depth knowledge of cooking techniques, ingredients, and culinary trends.
• Knowledge on halal food requirements.
• Culinary diploma or equivalent certification from a recognized culinary institute is preferred.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Senior Human Resource Manager to join our team!

As a Senior Human Resource Manager, we rely on you to:

• Create and drive multiple learning and keeping abreast of trends, needs, ideas and innovation, introducing and incorporating innovative and appropriate learning methodologies and technologies to facilitate learning and transformative development.
• Drive and embed the group’s culture, beliefs and nature.
• Facilitate and conduct internal trainings and orientations for new employees.
• Ensure that induction and orientation for new employees are properly carried out.
• Identify, establish and build network and partnerships with providers and partners and relevant government agencies on initiatives, grants and sponsorships.
• Prepare training budget, training plans and reports.
• Develop internal training program based on training plan for the year.
• Recommend internal and external teaching resources.
• Work on government funding projects and job redesigning
• Manage the learning and development team and its structure to develop competencies of the team.
• Work closely with HR team on compensation and benefit strategies to attract talent
• Plan and organize employee engagement events.
• Lead business transformation project

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Director, Sales - Leisure & Luxury (Singapore) to join our team!

As a Director, Sales - Leisure & Luxury (Singapore), we rely on you to:

• Oversee the day to day sales efforts of the Leisure sales team with specific responsibilities for the development and implementation of successful solicitation strategies for all ravel trade accounts, including offline wholesalers and travel agency networks, cruise companies and approved tour operator
• Manages the Singapore hotels annual contracting process for travel trade accounts, including working with Revenue Optimization teams on pricing strategies to appropriately position the hotels.
• Implements all sales action plans related to respective market(s) and account portfolio in order to solicit and drive transient and leisure group leads to achieve the set segment sales goals and targets for the Singapore hotels.
• Proactively partners with BD and BC team colleagues to source new business from within each assigned market and market segment, generating viable enquiries and converting business always with a view to maximize revenue for the hotels.
• Assist with and attends in-house marketing activities, familiarization trips, client hospitality evenings, presentations, site inspections and other promotional activities.
• Carries out sales trips and attends trade shows as required both domestically and internationally.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Business Analyst to join our team!

As a Business Analyst, we rely on you to:

• Work on business cases, business models and strategic plans and give analytical support to assist in key decision making for the organisation going forward.
• Assist to compile a trend analysis of monthly and yearly performance results of each business unit against budgets and submit a report of this analysis to the General Manager.
• Compile cost analysis of business operating cost, labour cost and put-up recommendation to counter shortfall.
• Collate and disseminate general information, internal database and market intelligence to provide a basic platform for Department Heads to use in the development of their business strategies and plans;
• Plan, develop, and direct overall research strategy and approach for any special projects and support respective department heads in the implementation process.
• Develop and maintain a high level of communication with all related departments on the strategies and business planning, and ensure detailed reports are compiled and distributed (as required) to those departments.

Talent Profile

• At least 1 year of working experience in either hotel operations or exposure in project management.
• Minimum business-related Degree from a good recognised institution with strong emphasis on either Hospitality Management or demonstrates strong emphasis in academic curriculum in the areas of Analytics, Statistics, Finance, or Real Estate.
• Exposure to Hotel Operations Analysis, Feasibility Studies and / or Market Research will have an added advantage.
• Competent in the use of Microsoft PowerPoint, Word & Excel.
• Possess full understanding of the principles of budgeting, forecasting and performance trend analysis

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Manager to join our team!

As a F&B Manager we rely on you to:

• Oversee the everyday operation, management, marketing and overall performance of the outlet.
• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
• Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
• Ensure that health, safety and security procedures are in place in the outlet
• Attend all briefings, meetings and trainings as assigned by management
• Participate in annual business planning and budgeting
• Work closely with marketing to develop and implement effective marketing and branding strategies
• Actively involved in the selection and recruitment of staff

Requirements:

• Experience in handling VIPs
• Neat and articulate
• Diploma / Degree in food and beverage / hospitality Management
• Minimum 3 years’ experience in a similar capacity in an international class hotel
• Displays initiative
• Commitment to professional values

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, Sales – Corporate (Singapore) to join our team!

As a Manager, Sales – Corporate (Singapore) we rely on you to:

• Responsible for implementing all sales activities for multi-property to maximize business opportunities and revenues in their specific area of responsibility, in order to achieve and to exceed the segment goals for the Singapore hotels
• Implements all sales action plans related to respective market(s) and account portfolio.
• Solicits and drives all negotiated–transient and group leads to achieve the set segment sales goals and targets for the Singapore hotels.
• Participates in development of the Area Sales Plan, budget and market audits, and implements corresponding sales action plans with the Business Development sales team.
• Gathers and shares information with sales leadership on market trends, competitor activity and emerging markets.

Requirements

• 3-5 years of relevant working experience, preferably in Hotel industry.
• Able to maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, colleagues and employees.
• Strong leadership, communication, and interpersonal skills to effectively manage a sales team and build client relationships.
• Excellent negotiation, presentation, and influencing abilities to secure new business opportunities.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Sales Coordinator to join our team!

As a Sales Coordinator we rely on you to:

Responsibilities:

• Produces required reports for the management of goal setting, incentive plans, budget and audits to facilitate and support the sales teams in order for them to achieve their established goals.
• Responsible for the production of all reports ensuring that, where possible, these are fully automated or require minimal manual intervention.
• Assist with the preparation of all training for the department.
• Assist with the collection and reporting of market and competitive data as necessary.
• Assist with the implementation of standard operating procedures and associated training to improve automation and process efficiencies.
• Works closely with the Shangri-La Singapore sales teams in order to assist with the achievement of overall sales targets for the hotels.

Requirements:

• Prior experience in sales, preferably within the hospitality industry
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members
• Strong organizational and multitasking abilities, capable of handling multiple projects simultaneously
• Ability to work independently and as part of a team, adapting to a fast-paced and dynamic work environment