Customer Service job vacancies in Malaysia now available - March 2024 | Search for job vacancies , jawatan kosong in Jobstore Malaysia

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Total 9 job vacancies by AIA

Assistant Manager, BU Application support

Full-time
MY-Kuala Lumpur-Menara AI...
Information Technology
3 weeks ago
Are you ready to shape a better tomorrow?AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more e.....

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Wealth Centre Manager

Full-time
SG-AIA Tower
Customer Service
1 month ago
FIND YOUR 'BETTER' AT AIAWe don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can.....

Official account of Jobstore.

Service, Specialist (Assistant-Manager Level)

Full-time
HK-AIA Tower
Others
1 month ago
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.It’s about finding new ways to not only better p.....

Official account of Jobstore.

Service, Consultant (Manager-Level)

Full-time
HK-AIA Financial Centre
Others
3 months ago
FIND YOUR 'BETTER' AT AIAWe don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can.....

Official account of Jobstore.

Customer Digital Experience and Engagement, Principal (Senior Manager Level)

Full-time
HK-AIA Financial Centre
Customer Service
3 months ago
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.It’s about finding new ways to not only better p.....

Official account of Jobstore.

Customer Digital Experience and Engagement Manager

Full-time
HK-AIAHK Tower
Customer Service
3 months ago
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.It’s about finding new ways to not only better p.....

Official account of Jobstore.

Product Development and Market Support Head

Full-time
PH - AIA PH Head Office
Manufacturing / Production
4 months ago
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.It’s about finding new ways to not only better p.....

Official account of Jobstore.

Assistant Customer Services Manager (Employee Benefits)

Full-time
HK-AIA Financial Centre
Customer Service
5 months ago
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.It’s about finding new ways to not only better p.....

Official account of Jobstore.

Wealth Assistant Centre-in-Charge (Assistant Manager Level)

Full-time
HK-AIAHK Tower
Others
8 months ago
FIND YOUR 'BETTER' AT AIAWe don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can.....

Official account of Jobstore.

Browse Job Category
Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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