• Drive the end-to-end process of the project assigned from project confirmation up to project completion.
• Conduct engineering site survey for solar PV system installation.
• Coordinate with designer on the design of the solar PV system including but not limited to electrical, structural, and mechanical.

• Coordinate with construction engineer to ensure implementation of solar PV system installation.
• Plan and manage material purchase and subcontract via ERP system.
• Liaise closely with inter departments involved for the project completion.
• Liaise and manage sub-contractors/vendors for their scope of works, schedules and monitoring workmanship qualities or subcontractors during installation.
• Work with internal and/or external parties such as TNB, consulting firms, local authorities licensing matters and documentation.
• Liaise and coordinate with local authorities on meter installation and grid interconnection of solar PV system.

• Coordinate and conduct test & commissioning of the solar PV system.
• Weekly reporting and new project scheduling.
• To assist on the best practices and safe work procedure for every project.
• Organize a post mortem meeting for evaluation of project results, challenges faced and provide recommendations for future improvement.
• To contribute, comply and committed toward the company Quality, Health, Safety and Environmental Management System by making sure it is full compliances to International Standard, Legal compliances, local regulations, and any code of practice.

• Minimum 3-5 years of work experience in Electrical or Construction industry
• Possess a Bachelor Degree in Engineering majoring in Electrical
• Basic electrical knowledge is essential
• Proficient knowledge in MS Office (Word, Excel, Project)
• Proficiency in utilizing translation software (e.g. Google Translate, Google Lens)
• Posses own transportation and willing to travel when required
• Able to work under pressure and meet project deadline when required
• Self-motivated and positive attitude with strong sense of responsibility and result oriented
• Good interpersonal and communication skills
• Posses own transportation and willing to travel to sites
• Able to work under pressure and meet project deadline when required
• Self-motivated and positive attitude with strong sense of responsibility and result oriented
• Good interpersonal and communication skills

• Conduct site visit with follow up proposal and report to installation site and interconnection facilities.
• Possess sound knowledge in both DC & AC electrical system and IT networking with experience in design, install, troubleshoot and re-engineering.
• Prepare bill of material (BOM) for DC, LV, & MV electrical system and manage material purchase to ensure timely and adequate level of inventory until project completion.
• Provide general and technical support throughout the entire tender process.
• Initiate meeting with clients, consultants, authorities, management and cross departments from tender stage until project complete handover.
• Liaise and manage sub-contractors for their scope of works, schedules and monitoring workmanship qualities of subcontractors during installation.
• Record, implement and manage design change requirement through submittal.
• Work with internal and/or external parties such as consulting firms and authorities on licensing and permits matters and documentation.
• Liaise and coordinate with grid operator & authorities on interconnection of MV/HV electrical system to power grid.
• Experience with test & commissioning of the both DC & AC electrical system. Able to troubleshoot and rectify the problem during test & commissioning.
• Review project deliverables at every phase to ensure the project is within timeline and budget.
• Implement best practices and safe work procedure that comply to authorities rules and regulations throughout the project on site.
• Assist to organize a post mortem meeting for evaluation of project results, challenges faced and provide recommendations for future improvement.
• Well verse with technical letter writing, report, presentation, and method of statement documentation.
• To contribute, comply and committed toward the company Quality, Health, Safety and Environmental Management System by making sure it is full compliances to International Standard, Legal compliances, local regulations and any code of practice.

• Degree in Electrical Engineering.
• At least 1 year of experience in electrical industries such as electrical machinery maintenance, electrical product development, factory automation, M&E consultation, application engineering, or MV/HV equipment.
• Basic knowledge of electrical systems.
• Experience with AutoCAD.
• Experience in C&I solar projects is an advantage.
• Willingness to travel to job sites as needed.
• Must have a "car" for work-related travel and site visits.

• *Fresh graduates are encouraged to apply and kickstart their career with us!

About GBG

GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most. 

Every second, our global data, agile technology, and expert teams, power over 20,000 of the world's best-known organisations to reach and trust their customers. 

Why you should be@GBG

Reach

The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else.

This means our customers have confidence that their products and services will arrive in time and to the right location In the race to serve global customers, we exist to help every business in the world, reach every customer in the world. 

Trust

When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique insight to decide which are trustworthy and which are fraudulent, because we understand identity better than anyone else.

This means businesses can confidently onboard good customers, reward great customers and reject fraudsters. In the fight against Identity, Fraud, trust is key, so the more you can know and the earlier you know it, the better decisions you can make.

The team

The team is responsible for providing practical decision support solutions to address business objectives in the areas of risk prevention and fraud detection. We offer state-of-the-art software solutions and provide comprehensive client support using our expertise and flexible, client-focused approach.

The role

Works closely with and under the guidance of the Software Engineering Manager, the role will be responsible to deliver product enhancements, improvements as well as addressing issues.

You will involve in analysing and building a technical understanding of GBG Fraud products. A key part of the role will be ensuring our projects are delivered to high standards of innovation, quality, and excellence as well as on time and budget.

What you will do

As part of an Agile development team:

• Be part of next gen product teams here in Kuala Lumpur, build up knowledge and technical capability to deliver features in line with the overall technical and product strategy.
• Deliver product enhancements according to the requirements and take part in new developments.
• Design, Code, Automate, and refactor codes, programs, scripts, and other software services.
• Diagnose, troubleshoot, and provide solutions to problems with newly developed software.
• Work with the Software Engineering Manager, Product Owner, and Scrum Team to build the technology design to deliver new features or enhancements which will include writing detailed technical requirements, user story planning and so on.
• Participate in iterative Agile approaches to software development, including the full process from concept to deployment.
• In time, form part of an on-call support roster.

What we're looking for

Technical Skills

• Sound knowledge and experience with Java and worked within Sping Boot Framework
• Handson experience with RDBMS such as PostgreSQL Database applications (Database design would be an advantage).
• Experience with No SQL Database technology such as Redis (preferred) or Data Analytic Database such as Druid is strong added advantage.
• Knowledge of Lambda and real time streaming processing architecture.
• CI/CD, cloud and containers knowledge (Terraform, Kubernetes, Dockers, HelmChart and etc.) would be an advantage.
• Some Experience with Angular or other UI framework would be beneficial

Interpersonal Skills

• Willing and able to learn new skills and technologies according to business needs and industry demands.
• Good oral and written communication skills with exceptional attention to detail.
• A strong professional, patient, and flexible attitude.
• Ability to interpret and translate customers’ needs to be able to resolve issues in a timely manner.
• Encourage a culture of innovation focused on adding value.
• Able to work as part of a team and contribute positively to team’s success.
• Proven ability to prioritise and to work independently, managing one’s own workload.
• A focus on thorough software testing, resulting in a high-quality product.

Behaviours we'd like to see

To find out more

As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also check out our career site here.

Why not apply and make life@GBG work for you?

About GBG

GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most. 

Every second, our global data, agile technology, and expert teams, power over 20,000 of the world's best-known organisations to reach and trust their customers. 

Why you should be@GBG

Reach

The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else.

This means our customers have confidence that their products and services will arrive in time and to the right location In the race to serve global customers, we exist to help every business in the world, reach every customer in the world. 

Trust

When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique insight to decide which are trustworthy and which are fraudulent, because we understand identity better than anyone else.

This means businesses can confidently onboard good customers, reward great customers and reject fraudsters. In the fight against Identity, Fraud, trust is key, so the more you can know and the earlier you know it, the better decisions you can make.

About the team

The team is responsible for providing practical decision support solutions to address business objectives in the areas of risk prevention and fraud detection. We offer state-of-the-art software solutions and provide comprehensive client support using our expertise and flexible, client-focused approach.

The role

Works closely with and under the guidance of the Engineering Manager.  Primarily, the role will be responsible to provide technical support for production incidents and customer deployments Secondarily, and time allowing, the role will deliver product enhancements and improvements.

You will analyse and build a deep technical understanding of GBG’s Fraud products.  With this knowledge, you will provide on call support, support for deployments/installations, investigate and resolve incidents as well as contribute to product development.  

What you will do

As a member of the NextGen technology team in Kuala Lumpur, acquire knowledge and technical capability to support customer installations of the Fraud platforms and products.

Specifically:

• Form part of the 24/7 on-call support roster
• Support scheduled customer deployments and installation
• Prepare deployment check lists
• Smoke test deployments before handing over to the customer
• Review the deployment package before sending it to the customer
• Investigate and where possible, resolve incidents and problems

In addition, and time allowing, the Software Engineer (Support) will contribute to product development.

Specifically:

• Deliver features in line with the overall technical and product strategy
• Deliver product enhancements according to the requirements and take part in new developments
• Design, code, automate, and refactor code, programs, scripts, and other software services
• Diagnose, troubleshoot, and provide solutions to problems with newly developed software
• Participate in iterative Agile approaches to software development, including the full process from concept to deployment

What are we looking for

Technical Skills

• Experience supporting cloud based, Java platforms
• Sound knowledge and experience of Java
• Handson experience with RDBMS such as PostgreSQL database applications (database design would be an advantage)
• Experience with No SQL database technology such as Redis (preferred) or data analytic database such as Druid is strong added advantage
• Exposure to and knowledge of open-source technologies and solutions such as Kafka, Flink or Akka, Spark, Prometheus, Graffana etc
• Knowledge of Lambda and real time streaming processing architecture
• CI/CD, cloud and containers knowledge (Terraform, Kubernetes, Dockers, Helm Chart etc.) would be an advantage
• Experience with Angular, graph databases such as Janus or Neo4j algorithms and UX/UI design principles would also be advantageous

Interpersonal Skills

• Strong interest in solving problems
• Customer service / support attitude
• Willing and able to learn new skills and technologies according to business needs and industry demands
• Good oral and written communication skills with excellent attention to detail
• A strong professional, patient, and flexible attitude
• Ability to interpret and translate customers’ needs to be able to resolve issues in a timely manner
• Encourage a culture of innovation focused on adding value
• Strong team player and a willingness to contribute positively to the team’s success
• Proven ability to prioritise and to work independently
• A focus on thorough software testing, resulting in a high-quality product

Behaviours we'd like to see

To find out more

As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also check out our career site here.

Why not apply and make life@GBG work for you?

About Us

MON Co. is a development studio and publisher at the intersection of gaming, entertainment, and blockchain technology. Originally operating as LiquidX, MON Co. is the force behind Pixelmon, its flagship IP franchise, and MON Protocol, a cutting-edge Web3 platform. The company is led by a team of seasoned executives from top gaming and entertainment studios. MON Co. aims to deliver high-quality, engaging experiences across a variety of entertainment platforms, including games, digital content, and transmedia storytelling, as it bridges the gap between Web2 and Web3.

MON Co.’s ecosystem includes MON Protocol, which drives Web3 partnerships and tokenized gaming economies, and MON Ventures, which invests in emerging IPs and projects like Eternal League. With a growing community of over 1 million Pixelmon fans, a robust partner network of over 80 blockchain-native games, and a rapidly expanding portfolio, MON Co. is dedicated to shaping the future of entertainment for a global audience.

For more information on MON Co., please visit: https://www.mon.co

What You Will Do

• Participate in and contribute/lead technical design and discussions with peers and stakeholders to decide the best technical approaches to product problems.
• Write and test high-quality product or system development code, utilizing your expertise in Java (Spring Boot) and familiarity with JavaScript/ TypeScript (NestJS).
• Participate in code reviews and provide valuable feedback to ensure quality and outcomes, with a keen eye on performance optimization and backend security best practices.
• Set up and maintain the cloud infrastructure for your product and tools, using AWS services like EC2, RDS, S3, Lambda, and ECS.
• Contribute to new and existing documentation and adapt content based on product/program updates and user feedback.
• Triage product or system issues and debug/track/resolve them by analyzing the sources of issues and the impact on operations and quality. Use JIRA/ Confluence for issue tracking and project documentation.

• Experience and Expertise: At least 4 years of experience in a software engineering role, within a product or engineering-led team. Strong ability in Java (Spring Boot) for backend services and a good grasp of JavaScript/ TypeScript using NestJS.
• Database Technologies: Expertise in SQL (e.g., PostgreSQL) and proficiency in NoSQL databases (e.g., MongoDB, Redis) for effective data handling and caching mechanisms.
• CloudInfrastructureandDevOpsSkills:ExtensiveexperiencewithAWS, proficiency in Docker for containerization, and advanced knowledge in CI/CD tools like Jenkins or GitHub Actions.
• Testing and Quality Assurance: Deep experience with Java testing frameworks such as JUnit and Mockito, and knowledge of integration testing frameworks.
• Security and Performance: Strong understanding of backend security protocols, OAuth, and security best practices. Skills in backend performance tuning to handle scalability issues efficiently.
• Blockchain Technologies: Familiarity with Solidity, understanding of ImmutableX, and knowledge of libraries like Web3.js or Ethers.js is advantageous.
• Professional Skills: Strong ability to break down business requirements into technical requirements and communicate technical trade-offs.

• We Listen. Your voice, ideas, and suggestions matters to us, as we continuously evolve
• Our People. You’ll be working with a diverse, multicultural, international, talented, fun, supportive, and innovative people and teams. We are people you can be proud to work with
• On The Edge of Innovation. Working on the latest technological, social and financial trends that is web3 and blockchain
• Flat Organisation. our team is a community, we work together as a team from all levels in true decentralised spirit

Responsibilities

• Design, build, and maintain CI/CD pipelines to support continuous integration and deployment.
• Develop and implement tools to automate operational processes.
• Manage and monitor Linux-based systems for performance, availability, and security.
• Collaborate with cross-functional teams to optimize system architecture, ensuring high availability and reliability.
• Implement and manage infrastructure as code (IaC) tools.
• Conduct root cause analysis on production issues and implement corrective actions to prevent reoccurrence.
• Monitor application and infrastructure performance and implement improvements.
• Write and maintain scripts in Bash/Shell, Python, or Golang to automate tasks and support infrastructure operations.
• Participate in on-call rotation to support production systems.

Technical Skills:

• Proficient in Bash/Shell scripting.
• Solid programming skills in Python or Golang.
• Experience in DevOps, SRE, or related roles.
• Strong understanding of Linux systems.
• Familiarity with cloud platforms (AWS, GCP, Azure) and containerization tools like Docker and Kubernetes.
• Infrastructure as Code (IaC): Experience with tools such as Terraform, Ansible, CloudFormation.
• Fluency in Mandarin is a significant advantage for collaborating with Chinese-speaking teams. The ability to translate technical documentation or engage in conversations with stakeholders in Chinese is highly valued.

Responsibilities

• Design, build, and maintain CI/CD pipelines to support continuous integration and deployment.
• Develop and implement tools to automate operational processes.
• Manage and monitor Linux-based systems for performance, availability, and security.
• Collaborate with cross-functional teams to optimize system architecture, ensuring high availability and reliability.
• Implement and manage infrastructure as code (IaC) tools.
• Conduct root cause analysis on production issues and implement corrective actions to prevent reoccurrence.
• Monitor application and infrastructure performance and implement improvements.
• Write and maintain scripts in Bash/Shell, Python, or Golang to automate tasks and support infrastructure operations.
• Participate in on-call rotation to support production systems.

• Proficient in Bash/Shell scripting.
• Good years of experience in DevOps, SRE, or related roles
• Solid programming skills in Python or Golang.
• Strong understanding of Linux systems.
• Familiarity with cloud platforms (AWS, GCP, Azure) and containerization tools like Docker and Kubernetes
• Fluency in Mandarin is a significant advantage for collaborating with Chinese-speaking teams. The ability to translate technical documentation or engage in conversations with stakeholders in Chinese is highly valued.

WHAT YOU WILL OWN:

● Ensure the highest quality of customer service to vendors

● Process orders and manage relationships with hundreds of restaurants

● Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses

● Ensure that processes are followed and bring in new ideas for improvements

● Constantly work towards improving customer experience

● Handle customers’ and vendors’ requests, as well as external communication with them

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.

1. Candidates have at least an SPM or Diploma certificate

2. At least 1 - 2 years of working experience in the customer service field are preferable

3. Fresh graduates are welcome to apply

4. Required language (s): English & Malay, Mandarin OR Cantonese

5. Able to work in a fast-paced, high-intensity work environment

6. Flexible and able to adapt to fast changes

7. Must be able to work on rotating shifts as needed (weekdays, weekends & public holidays)

8. Preferably with strong computer navigation skills and PC knowledge with typing speed of 25 WPM

9. Able to join 20 days of training

Image Creation and Management: Develop, deploy, and maintain standardized Windows 10/11 images for endpoint devices across the organization, ensuring optimal performance and stability.

OS Deployment: Configure, troubleshoot, update, and maintain global OS Deployment variants on SCCM.

Security Compliance: Ensure that all Windows endpoint devices comply with company security policies and standards, conducting regular audits and updates, as necessary.

Technical Support: Provide expert technical assistance for Windows endpoint devices, including desktops, laptops, and other devices. Troubleshoot and resolve software and hardware issues to maintain system reliability.

Project Coordination: Coordinator of the Windows 11 migration project, tracking progress of timelines, gathering of information, issues tracking, and risk mitigation to ensure a smooth transition.

Collaboration: Work closely with IT teams, partners, and other business departments to ensure project and operational objectives are met.

Issue Resolution: Provide ongoing technical support during and after the migration, addressing and resolving any issues related to the transition, including deployment failures, application problems, and performance concerns.

Documentation: Create and maintain detailed documentation for support procedures, configuration settings, and troubleshooting steps to ensure consistency and support efficiency.

Cross-Functional Coordination: Collaborate with IT teams involved in patch management, security, and regional deskside support to ensure a seamless migration experience.

OS Expertise: Extensive experience in troubleshooting and supporting Windows 10/11 operating systems.

Image Creation and Deployment: Experience creating, maintaining, and deploying OS Images in a large enterprise environment.

Endpoint Management: Proficiency with endpoint management tools such as Microsoft SCCM, MDT, Intune, or similar.

Security Practices: Strong knowledge of endpoint security best practices and implementation.

Technical Understanding: In-depth understanding of Active Directory, Group Policies, Networking, and Endpoint Security.

Scripting and Tools: Experience with PowerShell, command-line scripts, and SysInternals tools.

Desired Soft Skills:

Problem-Solving: Exceptional problem-solving skills with a keen attention to detail and the ability to resolve complex issues effectively.

Communication: Strong communication skills with the capability to work independently as well as collaboratively within a team environment.

Adaptability: Ability to adapt to changing priorities and manage multiple tasks efficiently.

• Design and implement resilient system architectures that support high availability and scalability.
• Develop automation tools and scripts to enhance operational efficiency and reduce manual effort.
• Define, track, and analyze SLOs and SLIs to ensure reliability and performance meet business needs.
• Conduct thorough post-mortem analyses following incidents, driving continuous improvement through root cause identification and solution implementation.
• Collaborate with development and operations teams to establish best practices in system reliability and incident management.
• Troubleshoot and resolve issues related to database performance, network connectivity, and deployment failures, including diagnosing problems at the underlying platform level (e.g., Kubernetes, virtual machines).
• Ensure that issues are resolved within the stipulated Service Level Agreements (SLAs), maintaining high standards of service delivery.
• Identify and troubleshoot performance bottlenecks across systems, providing actionable recommendations for enhancements.
• Maintain detailed documentation of processes and incident responses to support knowledge sharing and compliance.

• Proficiency in programming languages such as Python, Golang, Java, or similar, focusing on operational efficiency.
• Demonstrated experience in system architecture and design, prioritizing reliability, and scalability.
• Strong understanding of SRE principles, including SLOs, SLIs, toil reduction, and incident post-mortems.
• Experience with cloud environments (e.g., AWS, Azure, Google Cloud) and their operational management.
• Strong expertise in Linux system administration.
• Proven experience in troubleshooting application support issues with a focus on performance and connectivity.
• Familiarity with networking concepts and effective troubleshooting techniques.
• Excellent problem-solving abilities and a proactive approach to operational challenges.
• Ability to work independently while effectively collaborating within a team environment.

The Cloud Network and Cyber Security Engineer will report to and assist the VP of IT Infrastructure and Security and will be responsible for designing, implementing, and maintaining secure and scalable cloud and on-premise network architectures. As part of the Infrastructure and Security team, this role will help lead cyber security efforts, securing our sensitive data and critical assets from current and emerging threats, and be the primary technical contact for all information security tooling, security risk and incident mitigation efforts, and documentation in our APAC region. This role will also work closely with the Lead Cyber Security Engineer and cross-functional teams to ensure that our organization’s systems are compliant with industry best practices and regulatory standards.

The Cloud Network and Cyber Security Engineer will provide security and configuration expertise and will work with functional leaders on broad technical initiatives around design, implementation, rollout, and monitoring of cloud enterprise systems in support of Keypath’s global cyber security and cloud roadmap. The Cloud and Network Cyber Security Engineer will also provide mentoring of System Administrators in security-related topics.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Design and implement scalable and resilient cloud network architectures across multiple cloud platforms (e.g., Azure, AWS) to support our business operations.
• Ensure high availability, performance, and reliability of cloud-based networks by implementing redundancy, load balancing, and fault-tolerant configurations.
• Perform cyber defense incident triage, to include determining scope, urgency, and potential impact, identifying the specific vulnerability, and making recommendations that enable timely remediation. • Collect intrusion artifacts (e.g., source code, malware, Trojans) and use discovered data to enable mitigation of potential cyber defense incidents within the enterprise.
• Collaborate with cross-functional teams to gather requirements and design network solutions that meet business needs.
• Partner with leadership to educate staff in security best practices and requirements laid out in company security and technology policies and standards.
• Enforce policies, procedures, and security controls to ensure compliance with all applicable laws, regulations, and standards, such as SOC 2 and ISO 27001.
• Monitor and report on the effectiveness of the information security and compliance program, providing regular updates to senior management and relevant stakeholders.
• Participate in BC/DR and incident response tabletop exercises.
• In conjunction with 3rd party gap assessments, identify and recommend mitigation for security gaps in existing and proposed architectures.
• Other duties as assigned.

Developer ADF

•                     Must have at least 4-5 years of development experience in Java ADF applications

•                     Who wish to change programming platform and must have at least 5 years of development experience in Java are welcome to apply

•                     Strong analytical, organizational and time management skills as well as detail oriented

•                     Good in verbal and written English communication skills

•                     Ability to multi-task, prioritizing in managing workloads and to meet deadlines

•                     Experience in Insurance Industry is an added advantage

Technical skills required:

- Oracle ADF Development (prefers version 11g and above), ADF Faces (Taskflows), ADF Business Components (AM, VO, EO)

- Oracle Database/DB2 Database (add advantage)

PL SQL/Store Procedure experience (add advantage) JAVA J2EE/JavaScript/HTML/XML/MQ - (add advantage)

As a Site Reliability Engineer (SRE), you will play a key role in maintaining the reliability and performance of critical services. Your expertise will help bridge the gap between development and operations, ensuring robust, scalable, and responsive infrastructure. This role emphasizes strong system architecture and design principles, focusing on key SRE practices such as Service Level Objectives (SLOs), Service Level Indicators (SLIs), and the reduction of operational toil. You will collaborate closely with diverse teams to drive reliability improvements and foster a culture of continuous learning and accountability.

Key Responsibilities:
Design and implement resilient system architectures that support high availability and scalability.
Develop automation tools and scripts to enhance operational efficiency and reduce manual effort.
Define, track, and analyze SLOs and SLIs to ensure reliability and performance meet business needs.
Conduct thorough post-mortem analyses following incidents, driving continuous improvement through root cause identification and solution implementation.
Collaborate with development and operations teams to establish best practices in system reliability and incident management.
Troubleshoot and resolve issues related to database performance, network connectivity, and deployment failures, including diagnosing problems at the underlying platform level (e.g., Kubernetes, virtual machines).
Ensure that issues are resolved within the stipulated Service Level Agreements (SLAs), maintaining high standards of service delivery. 
Identify and troubleshoot performance bottlenecks across systems, providing actionable recommendations for enhancements.
Maintain detailed documentation of processes and incident responses to support knowledge sharing and compliance.

Qualifications:
Proficiency in programming languages such as Python, Golang, Java, or similar, focusing on operational efficiency. 
Demonstrated experience in system architecture and design, prioritizing reliability, and scalability.
Strong understanding of SRE principles, including SLOs, SLIs, toil reduction, and incident post-mortems.
Experience with cloud environments (e.g., AWS, Azure, Google Cloud) and their operational management.
Strong expertise in Linux system administration.
Proven experience in troubleshooting application support issues with a focus on performance and connectivity.
Familiarity with networking concepts and effective troubleshooting techniques.
Excellent problem-solving abilities and a proactive approach to operational challenges.
Ability to work independently while effectively collaborating within a team environment.

Preferred Skills:
Familiarity with monitoring tools and performance optimization techniques.
Experience in scripting or automation for system administration tasks.
Knowledge of networking concepts and troubleshooting methodologies.
Hands-on knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services.
Familiarity with DevOps practices and frameworks, including CI/CD, infrastructure as code, and containerization.

At ESL FACE IT GROUP, we create worlds beyond gameplay, lifestyle, and culture.

Are you ready for the adventure?

The Esports team plays a pivotal role in designing and bringing to life the most amazing esports products for the community. They contribute to creating exceptional experiences that resonate with users and elevate the world of esports.

As a full-time Systems Engineer in the Event IT department, you will be responsible for the detailed planning and execution of our events worldwide - on-site and remotely.

You will join a team of passionate coworkers and support ESL and Dreamhack productions with your expertise.

Responsibilities include researching and analyzing IT solutions, building/configuring and testing of various infrastructures as well as supporting our leading esports productions.

You will also be responsible for leading projects, developing and documenting standard processes and procedures, and working with other teams in the company.

The Event IT - Systems Engineer reports to an Event IT Manager and is a part of our global Event IT team.

This position will be based in Kuala Lumpur, one of our global production hubs.

What you’ll do:

• You'll be directly involved in preparing and managing the IT infrastructure at ESL events, productions & studios
• Prior to the event, you'll be tasked to gather requirements from all relevant departments, perform venue scouting and plan the infrastructure
• During the event, you'll be responsible for multiple tasks including network implementation and monitoring, PC imaging/troubleshooting, cloud/local VM services and general IT support
• Frequent traveling to set up and support our global esports events
• Work to mature and further develop IT standards and processes
• Continuously document existing and new systems, policies, procedures, and configurations

Application information:

Do you feel ready for the challenge of working at @EFG? Join us for a game-changing career where we will be shaping the journey of esports with diversity and inclusion. We encourage you to apply by filling in our application form including your earliest starting date and your desired salary.

Please apply by adding the requested documents CV or your cover letter in English and preferably in PDF format.

Our Recruitment Process – What to Expect?

Our recruitment team is committed to carefully reviewing and evaluating your application for this role. We will look

at your past studies, work experience, overall passions, as well as your personal relationship with games, to help us gauge the connection between these points and the criteria set forth by our hiring manager for this role. You can expect to be invited for an interview if your experience matches and/or an email notification containing feedback if you didn’t qualify for this round. Either way, you will hear from us!

About us @EFG:

EFG is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Each of our brands plays a significant role in creating worlds beyond gameplay.

They build, connect, and nurture beyond game ecosystems to unlock more fun, fame, and fortune for gamers across the globe.

• At ESL we create worlds where everybody can be somebody
• At FACEIT we create a world where the community has the power to shape video games
• At DreamHack we create a world where the gaming community comes to life

Must haves:

• Proven track record as a Systems Engineer or similar role
• Willingness to travel and work on weekends
• Analytical mindset, a problem-solving aptitude and most importantly a proactive can-do-attitude that motivates both internal and external teams
• A high sense of responsibility with the ability to work independently
• Excellent technical problem-solving, troubleshooting, and communication skills
• Good knowledge in the mode of operation of firewalls, IP routing and switching, as well as an above-average understanding of all OSI Layers (especially TCP/IP Stack)
• Work experience with Windows administration

Nice to haves:

• Familiarity with Jira / Confluence / Gitlab
• Hands-on expertise with Juniper & pfSense
• Practical knowledge of AWS/Azure or other cloud services
• Systems/Network certifications
• Experience with Linux system administration (Debian)
• Proficiency Coding and Scripting (Bash/Python)
• Understanding of Terraform and CI/CD workflows (GitLab)
• Keen gamer/esports fan

     Key Responsibilities:

•             Design and implement resilient system architectures that support high availability and scalability.

•             Develop automation tools and scripts to enhance operational efficiency and reduce manual effort.

•             Define, track, and analyze SLOs and SLIs to ensure reliability and performance meet business needs.

•             Conduct thorough post-mortem analyses following incidents, driving continuous improvement through root cause identification and solution implementation.

•             Collaborate with development and operations teams to establish best practices in system reliability and incident management.

•             Troubleshoot and resolve issues related to database performance, network connectivity, and deployment failures, including diagnosing problems at the underlying platform level (e.g., Kubernetes, virtual machines).

•             Ensure that issues are resolved within the stipulated Service Level Agreements (SLAs), maintaining high standards of service delivery.

•             Identify and troubleshoot performance bottlenecks across systems, providing actionable recommendations for enhancements.

•             Maintain detailed documentation of processes and incident responses to support knowledge sharing and compliance.

Qualifications:

•             Proficiency in programming languages such as Python, Golang, Java, or similar, focusing on operational efficiency.

•             Demonstrated experience in system architecture and design, prioritizing reliability, and scalability.

•             Strong understanding of SRE principles, including SLOs, SLIs, toil reduction, and incident post-mortems.

•             Experience with cloud environments (e.g., AWS, Azure, Google Cloud) and their operational management.

•             Strong expertise in Linux system administration.

•             Proven experience in troubleshooting application support issues with a focus on performance and connectivity.

•             Familiarity with networking concepts and effective troubleshooting techniques.

•             Excellent problem-solving abilities and a proactive approach to operational challenges.

•             Bilingual with proficiency in mandarin preferred to liaise with mandarin Speaking clients.

Preferred Skills:

•             Familiarity with monitoring tools and performance optimization techniques.

•             Experience in scripting or automation for system administration tasks.

•             Knowledge of networking concepts and troubleshooting methodologies.

•             Hands-on knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services.

•             Familiarity with DevOps practices and frameworks, including CI/CD, infrastructure as code, and containerization.

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in China, India, Philippines, Poland, Romania, South Africa and Spain, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter, and better. Enterprise Capabilities supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining Enterprise Capabilities, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our purpose of delivering a better world.

Here, you will have the freedom to grow in a world of opportunity

We are seeking a talented and experienced Electrical Engineer to join our dynamic team in Bukit Damansara, Malaysia. As an Electrical Engineer, you will be responsible for designing, developing, and maintaining electrical systems and equipment for our organization. This role offers an exciting opportunity to work on cutting-edge projects and contribute to innovative solutions in the field of electrical engineering.

• Performs specific and limited portions of a broader assignment of an experienced engineer.
• Gathers and correlates basic engineering data using established and well-defined procedures.
• Works on detailed or routine engineering assignments involving calculations and relatively simple tests.
• Proposes approach to solve new problems encountered.
• Identifies discrepancies in results.
• Provides guidance to entry level engineers.
• Performs work in accordance with agreed upon budget and schedule with moderate supervision.
• Collaborate with cross-functional teams to integrate electrical systems with other engineering disciplines
• Stay updated on the latest advancements in electrical engineering technology and industry best practices

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in China, India, Philippines, Poland, Romania, South Africa and Spain, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter, and better. Enterprise Capabilities supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining Enterprise Capabilities, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our purpose of delivering a better world.

Here, you will have the freedom to grow in a world of opportunity.

We are seeking a detail-oriented and innovative Mechanical Engineer to join our dynamic team in Bukit Damansara, Malaysia. 

Responsible for engineering, design, and modifications related to mechanical equipment, vessels, tanks, and piping systems, including the development of equipment and piping specifications and handling of procurement processes. May also support the installation, operation, and maintenance of mechanical systems. This role includes expertise in air conditioning, refrigeration, ventilation, combustion, heat transfer, energy, power, fuels, propulsion, machinery, tools, manufacturing, fluid dynamics, plumbing, fire suppression systems, and water supply and pumping systems for fire protection.

Duties and Responsibilities

• Completes specific, limited portions of broader assignments under the direction of an experienced engineer.
• Collects and organizes fundamental engineering data following established procedures.
• Engages in routine engineering tasks involving calculations and basic testing.
• Proposes solutions for new issues that arise.
• Identifies and addresses discrepancies in results.
• Provides guidance to entry-level engineers.
• Works within agreed-upon budget and schedule, with moderate supervision.

At AECOM, we’re delivering a better world.

Whether it’s improving the commute, keeping the lights on, providing access to clean water or transforming skylines, we believe infrastructure has the power to uplift communities and improve people’s lives. Bringing together the best people, ideas, technical expertise and digital solutions, we partner with our clients to turn their ambitions into action, changing the world for the better. We’re proud to be recognized for our leadership, including our No. 1 ranking by Fortune as the World’s Most Admired Company in our industry for two years in a row.

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in India, China, Spain, Poland, Romania and the Philippines, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter and better. EC supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining EC, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our mission of delivering a better world.

Here, you will have freedom to grow in a world of opportunity.

We are seeking a talented and innovative Structural Engineer to join our team in Bukit Damansara, Malaysia. As a key member of our engineering department, you will play a crucial role in designing and analyzing structures for various building projects, ensuring safety, efficiency, and compliance with local regulations.

• Assist on structural design projects for a diverse range of buildings and structures
• Works on detailed or routine engineering assignments involving calculations and relatively simple tests.
• Collaborate with architects, contractors, and other engineering disciplines to ensure project success
• Stay up-to-date with the latest industry trends, technologies, and building codes
• Mentor and provide technical guidance to entry level engineers

At AECOM, we’re delivering a better world.

Whether it’s improving the commute, keeping the lights on, providing access to clean water or transforming skylines, we believe infrastructure has the power to uplift communities and improve people’s lives. Bringing together the best people, ideas, technical expertise and digital solutions, we partner with our clients to turn their ambitions into action, changing the world for the better. We’re proud to be recognized for our leadership, including our No. 1 ranking by Fortune as the World’s Most Admired Company in our industry for two years in a row.

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in India, China, Spain, Poland, Romania and the Philippines, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter and better. EC supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining EC, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our mission of delivering a better world.

Here, you will have freedom to grow in a world of opportunity.

We are seeking a talented and innovative Structural Engineer to join our team in Bukit Damansara, Malaysia. As a key member of our engineering department, you will play a crucial role in designing and analyzing structures for various building projects, ensuring safety, efficiency, and compliance with local regulations.

• Assist on structural design projects for a diverse range of buildings and structures
• Works on detailed or routine engineering assignments involving calculations and relatively simple tests.
• Collaborate with architects, contractors, and other engineering disciplines to ensure project success
• Stay up-to-date with the latest industry trends, technologies, and building codes
• Mentor and provide technical guidance to entry level engineers

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in India, China, Spain, Poland, Romania and the Philippines, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter and better. EC supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining EC, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our mission of delivering a better world.

Here, you will have freedom to grow in a world of opportunity.

We are seeking a highly skilled Senior Engineer, Mechanical to join our team in Bukit Damansara, Malaysia. This role will require the ability to solve problems that deliver and optimise safe, sustainable and ethical solutions for the design, production and operation of devices, machines, structures, processes and systems involving mechanical elements. 

Duties and Responsibilities

• Acts as a senior technical resource, providing expert advice and guidance to the team.
• Delivers specialized technical insights for studies and design processes within the area of expertise.
• Creates study and design procedures to support high-quality, cost-effective work by team members.
• Engages in interdisciplinary reviews to ensure the accuracy and quality of project deliverables.
• Develops estimates for construction costs and technical efforts required for project completion.
• Applies expertise across all phases of the PS&E (Plans, Specifications, and Estimates) package development.
• Conducts quality control reviews of design calculations and technical drawings.
• Drafts sections of technical specifications to ensure compliance with project requirements.
• Contributes to the development of engineering budgets and schedules, aligning them with project goals.

We are seeking a highly skilled Senior Engineer, Mechanical (Simulation) to join our team in Bukit Damansara, Malaysia. In this role, you will lead and execute complex simulation projects, leveraging your expertise in mechanical engineering and advanced simulation techniques to drive innovation and product development.

This discipline emphasizes problem-solving skills to deliver safe, sustainable, and ethical solutions in the design, production, and operation of devices, machinery, structures, processes, and systems that include mechanical elements.

Duties and Responsibilities

• Serves as a senior technical resource and advisor within the team.
• Provides specialized technical guidance in studies and designs in areas of specific expertise.
• Develops study and design protocols to enable efficient, high-quality work by colleagues.
• Participates in interdisciplinary reviews of project deliverables.
• Prepares construction cost estimates and estimates for technical efforts required in projects.
• Utilizes expertise in all stages of completing the discipline component for PS&E packages.
• Conducts quality control reviews of design calculations and technical drawings.
• Prepares sections of technical specifications.
• Contributes to the development of engineering budgets and schedules to meet project requirements.

We are seeking a detail-oriented and analytical Project Engineer, Structural to join our team in Bukit Damansara, Malaysia. In this role, you will be responsible for managing and executing structural engineering projects, ensuring they meet quality standards, timelines, and budget requirements.

• Performs specific and moderate portions of a broader assignment of an experienced engineer.
• Gathers and correlates basic engineering data using established and well-defined procedures.
• Works on detailed or routine engineering assignments involving calculations and relatively simple tests.
• Develop and review structural designs, calculations, and drawings for various projects
• Coordinate with architects, contractors, and other engineering disciplines to ensure project integration
• Collaborate with cross-functional teams to resolve technical issues and optimize designs
• Stay updated on industry trends, innovative materials, and sustainable design practices
• Mentor junior engineers and contribute to the team's professional development
• Proposes approach to solve new problems encountered using modifications of standard procedures or methods developed in previous assignements.
• Identifies discrepancies in results.
• Provides guidance to entry level engineers.
• Performs work in accordance with agreed upon budget and schedule with little supervision.
• Independently performs all the tasks necessary to complete primary design
  elements for engineering works.
• Performance at this level requires developmental experience in a professional position.

At AECOM, we’re delivering a better world.

Whether it’s improving the commute, keeping the lights on, providing access to clean water or transforming skylines, we believe infrastructure has the power to uplift communities and improve people’s lives. Bringing together the best people, ideas, technical expertise and digital solutions, we partner with our clients to turn their ambitions into action, changing the world for the better. We’re proud to be recognized for our leadership, including our No. 1 ranking by Fortune as the World’s Most Admired Company in our industry for two years in a row.

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in India, China, Spain, Poland, Romania and the Philippines, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter and better. EC supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining EC, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our mission of delivering a better world.

Here, you will have freedom to grow in a world of opportunity.

We are seeking a talented and motivated Graduate Engineer, Structural to join our dynamic team in Bukit Damansara, Malaysia. As a recent graduate, you will have the opportunity to work on exciting projects, develop your skills, and contribute to the design and analysis of various structures.

• Assist in conducting engineering design under the supervision of experienced engineers
• Create designs, calculations, sketches, diagrams, schematic drawings, and final working drawings
• Collect and analyze data for structural engineering projects
• Utilize computer software to solve engineering problems and perform structural analyses
• Collaborate with multidisciplinary teams to develop innovative solutions
• Participate in site visits and inspections to gather information and monitor project progress
• Contribute to the preparation of reports, presentations, and technical documentation
• Support senior engineers in project management tasks
• Stay updated on industry trends, building codes, and engineering standards
• Assist in ensuring projects are completed within agreed-upon budgets and schedules

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

Responsibilities:

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues with Air-conditioning.
• Work with various departments or stakeholders to ensure the Aircon is delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays. (5 days work and 2 off days on a rotational basis)
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

Responsibilities:

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues.
• Work with various departments or stakeholders to ensure the products are delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays. (5 days work and 2 off days on a rotational basis)
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office.

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!