We are looking for a highly motivated Associate, AP Service Delivery (Direct) to join our growing team in Finance based in our shared service centre in our Malaysia Office.

Responsibilities: 

• Perform day to day invoices processing, 3-way matching for all incoming invoices and related documentation
• Review and verify the accuracy and completeness of all incoming invoices and related documentation received
• Ensure that all data is accurately input during processing
• Verify vendor accounts by reconciling monthly statements and related transactions
• Maintain accurate and organized records of all processed invoices and all related documentation
• Address discrepancies, errors, or issues with processing, and communicate with stakeholders  to resolve problems promptly
• Maintain positive relationships with all stakeholders and respond in a professional and timely manner
• Collaborate with various departments to obtain necessary approvals for non-standard invoices and all related documentation processing
• Adhere to company policies, accounting standards, and legal requirements in all accounts payable processes
• Stay informed about changes in regulations and contribute to compliance efforts
• Ad-hoc finance requests, projects or administrative support to the finance team

• Overseeing the daily operations of the customer service team, ensuring KPI's and service standards are met.
• Supports the developmental needs of team and coaching, mentoring or craft, coach & deliver training programs.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations & recognizes performance.
• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction to improve efficiency and enhance customer satisfaction.
• Resolve escalated issues promptly.
• Collaborate with sales, product & marketing departments to address customer feedback and improve processes.
• Prepare reports on team performance.
• Solicits employee feedback and reviews to identify and address employee problems or concerns.
• Assists as needed in the interviewing and hiring of employee team members.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Job Brief:

 The Senior Actuarial Manager will serve as the Actuarial Reporting Lead for the organisation (including its related groups of companies), primarily responsible for overseeing and managing the actuarial valuation, financial reporting, and regulatory compliance activities. This role will require a strong grasp of actuarial principles, financial analysis, and insurance regulations in Malaysia. The candidate will work closely with various stakeholders, including senior management, regulatory bodies, and cross-functional teams, to ensure accurate and timely reporting. 

Job Responsibilities:

Actuarial Valuation & Financial Reporting

•  Lead the preparation and delivery of actuarial valuations, including claims liability and premium liability for the organisation.
• Ensure timely and accurate delivery of quarterly, annual, and ad-hoc actuarial reports for both internal and external stakeholders.
• Oversee the production of actuarial input for financial statements, ensuring compliance with Malaysian Financial Reporting Standards (MFRS) and regulatory guidelines.
• Provide insights and recommendations to senior management based on valuation results and actuarial analysis.

Regulatory Compliance and Reporting:

• Ensure all reporting complies with Bank Negara Malaysia (BNM) regulations and other relevant actuarial guidelines, e.g. Financial Condition Report (FCR) and other statutory reports.
• Stay updated on changes in local and international regulations and ensure actuarial processes align with regulatory expectations.
• Liaise with regulators and auditors to address any queries or issues.

• Data & Model Management
• Ensure the accuracy and reliability of data used for actuarial valuations and reporting.
• Lead the development, calibration, and enhancement of actuarial models for valuation and forecasting purposes.
• Implement data governance standards and work closely with IT teams to improve the quality and accessibility of actuarial data.

Risk Management:

• Provide actuarial analysis and insights to support the company’s risk management processes, including stress testing, capital adequacy assessments, and solvency requirements under the Risk-Based Capital Framework (RBC).
• Develop and implement processes to improve the accuracy and efficiency of actuarial models used in risk assessment and reporting.

Strategic Contributions

• Contribute to strategic decision-making by providing actuarial insights on pricing, underwriting performance, and product development.
• ·Lead the actuarial aspects of the company’s business planning, reinsurance arrangements, and capital management strategies.
• Participate in cross-functional projects and initiatives that require actuarial input, providing technical expertise and problem-solving skills.

Leadership & Team Management

• Stay abreast of industry developments, changes in regulatory requirements, and emerging risks that may impact the company
• Lead, mentor, and develop the actuarial team, fostering a culture of high performance and continuous improvement.
• Provide training and professional development opportunities to actuarial staff, ensuring a high level of technical competency within the team.
• Ensure collaboration with other departments such as Finance, Underwriting/ Product/ Pricing, and Claims to enhance data quality and reporting accuracy.

Job Requirements:

Education: Bachelor’s Degree in Actuarial Science, Mathematics, Statistics, or a related field

Professional Qualifications: Preferably a fellow of a recognized actuarial professional body (e.g., Institute and Faculty of Actuaries, Casualty Actuarial Society, Actuaries Institute (Australia), Society of Actuaries, or equivalent)

Experience: At least 7 years of experience in the general insurance industry, including at least 2 – 3 years of experience in people and project management

Subject Matter Expert: At least 3 core Actuarial areas in General/ Health (Re)Insurance including IFRS17, ERM, Capital Modelling, Reinsurance, Regulatory Reporting (Valuation, FCR, ICAAP, RBC) etc

Integrity and Professionalism: Demonstrates the highest level of integrity and professionalism in all dealings.

Regulatory Awareness: Deep understanding of regulatory requirements and the ability to ensure compliance.

Strategic Thinking: Ability to think strategically and provide insightful actuarial advice to guide the company’s financial decisions.

Leadership: Strong leadership skills with the ability to influence and guide the Board and senior management.

Attention to Detail: Meticulous attention to detail in all aspects of actuarial work, ensuring accuracy and reliability of outputs.

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

Job Responsibilities:

• Oversee the secretarial department, ensuring that all corporate governance and compliance matters are handled effectively.
• Prepare and maintain official company documents, including financial filings and board meeting minutes.
• Coordinate the logistics of board meetings, including scheduling, preparing agendas, and follow-up on action items.
• Ensure compliance with statutory obligations and corporate regulations, acting as a liaison with legal authorities.
• Maintain records of company shareholders and directors, ensuring accurate and timely updates.
• Assist in the development and implementation of corporate governance policies and procedures.
• Advise the organization on best practices for corporate governance and regulatory compliance.
• Provide training and support to staff on legal and secretarial practices and procedures.
• Stay updated on developments in corporate law and governance, ensuring the company remains compliant.

Job Requirements:

• Bachelor's degree in Law, Business Administration, or related field; a professional qualification in corporate governance or company secretarial practice is an advantage.
• At least 5-7 years of relevant experience in a corporate secretarial environment.
• In-depth knowledge of corporate laws, governance frameworks, and compliance regulations.
• Excellent communication and interpersonal skills, capable of dealing with complex issues.
• Strong organizational skills with the ability to manage multiple priorities and work to tight deadlines.
• Detail-oriented with a strong commitment to accuracy and integrity.
• Ability to work independently and collaboratively within a team.
• Proficiency in English and Bahasa Malaysia; additional languages are a plus.
• Proven problem-solving skills and the ability to maintain confidentiality.

• Collaborate with cross-functional teams to ensure successful project delivery, adhering to scope, schedule, and budget, while maintaining safety and quality standards in line with project specifications and contractual obligations.
• Drive project optimization strategies to reduce costs through detailed budget planning and value engineering initiatives.
• Oversee and guide project progress to meet financial targets and support the achievement of corporate objectives key results.
• Establish robust reporting systems for the team, providing regular updates on project progress and performance.
• Develop, supervise, and review designs for commercial and industrial-scale solar systems, covering electrical, structural, and mechanical aspects of the projects.
• Collaborate with the design team to validate engineering designs, determining the optimal locations for DC & AC equipment, works, and tie-in with the existing electrical system.
• Provide technical expertise in the review and preparation of proposals, actively engaging in customer and internal stakeholder meetings throughout the project lifecycle.
• Lead technical direction throughout the project, from kickoff and execution to delivery, testing, commissioning, and project handover.
• Implement strategies to enhance ERP system, performance dashboard, and other project management tools to improve efficiency and project oversight.
• Recommend appropriate technologies based on site-specific factors, including geographic conditions, to optimize project performance.

• Minimum 5 years of project management experience in Solar, Electrical or Construction industry
• Proficient in Microsoft Excel, Project and ERP System
• Involves occasional travel to project sites, which may include critical phases such as client's interconnection shutdown activities.
• Result oriented, able to multi-task and work in fast paced environment
• Manage customer relationships and collaborate with internal teams and external stakeholders.
• Able to inspire and manage cross-functional teams to achieve project goals.
• Ability to exercise judgment and discretion in giving timely and anticipated response
• Strong technical aptitude in resolving project challenges and complex problems
• Possess strong data analytics and decision-making skills
• Knowledge and experience in Solar PV system will be an added advantage

Job Brief:

We are seeking a dynamic and results-driven Sales Manager to lead and oversee our sales team. The ideal candidate will have a proven track record of exceeding sales targets, exceptional leadership skills, and the ability to develop and implement effective sales strategies. As a Sales Manager, you will play a pivotal role in driving revenue growth, building strong client relationships, and fostering a high-performing sales culture.

Job Responsibilities:

Key Responsibilities:

1. Sales Leadership and Strategy

• Develop and implement comprehensive sales strategies to achieve and exceed revenue targets.
• Analyze market trends, competitor activities, and customer needs to identify growth opportunities.
• Set clear objectives and performance goals for the sales team aligned with company objectives.

2. Team Management

• Recruit, train, mentor, and motivate the sales team to achieve individual and team targets.
• Conduct regular performance reviews and provide constructive feedback to ensure continuous improvement.
• Foster a collaborative, inclusive, and competitive team environment.

3. Client Relationship Management

• Build and maintain strong, long-lasting relationships with key clients and stakeholders.
• Actively identify and pursue new business opportunities and partnerships.
• Oversee client onboarding and ensure excellent customer service throughout the sales process.

4. Sales Operations

• Monitor and manage sales metrics, including pipeline health, conversion rates, and revenue forecasting.
• Utilize CRM tools to track sales activities and maintain accurate customer data.

5. Reporting and Insights

• Prepare regular sales reports and present insights to senior management.
• Identify challenges and implement solutions to improve sales performance.

Job Requirements:

Qualifications:

• Diploma or Bachelor’s degree in Business, Marketing, or a related field.
• Minimum 5 years of experience in sales, with at least 3 years in a managerial or leadership role.
• Strong interpersonal and communication skills, with the ability to build rapport with clients.
• Proven ability to consistently exceed sales targets and grow revenue.
• Strong leadership, coaching, and mentoring skills.
• High emotional intelligence and ability to build rapport with clients and team members.
• Strong problem-solving skills and adaptability in a fast-paced environment.
• Passion for sales and a customer-centric approach.
• Interest in Chinese Metaphysics.

We offer an attractive remuneration package and incredible income potential. We believe in rewarding excellence, and in our team, high performers are high earners.

Join us and ignite your journey to extraordinary success. This isn't just another job opportunity; it's your chance to make a substantial impact and to earn an income that matches your efforts. Are you ready to take the leap?

Customer Service Associate (Mandarin Speaking) China Market

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a tam of 700+ employees across the globe

• Medical Benefit
• Optical Benefit
• Life Insurance
• Meal Allowance
• Travel Allowance
• Health & Fitness Subsidy
• Staff Referral Bonus Program
• Long Service Rewards
• Employment Pass and Visa Sponsorship *for Non- Malaysian
• Relocation Benefits *for Non-Malaysian

*NOTE : Successful candidates hired, will need to complete Probationary Period before Relocation exercise can take place.

Interview process :

• Virtual Session with TA team – 30-minutes
• First interview with Hiring Manager – 1-hour
• Final interview with Head of Dept – 45-mins

About the role:

You have significant experience in designing, building, operating, and maintaining cloud-based infrastructure (including containerized workloads), with a strong focus on security, availability, observability, and disaster recovery. You are comfortable leading and setting the technical direction for DevOps & SecOps, and you like to collaborate with engineering, QA, and data teams to ensure the best possible outcome is achieved.

You’re a star on the rise who is looking for the opportunity to join a FinTech company in a really exciting period of growth, who is ready to step up and become the DevOps leader in a small but growing Engineering team

As a Platform Manager at Ezypay, you will:

• Lead DevOps Initiatives: Set and guide the direction for DevOps across the company.
• Ensure System Reliability: Perform operational procedures and ongoing maintenance to support site reliability.
• Develop and Maintain Platforms: Plan, implement, and test modular, welldocumented, and efficient platform programs.
• Collaborate with Engineers: Work across the Engineering to uphold and drive progress on technology standards.
• Compliance Support: Maintain ongoing compliance with PCI DSS requirements.
• Architectural Input: Contribute to defining system architecture for both software and systems.
• Manage Cloud Infrastructure: Oversee a team responsible for AWS cloud infrastructure, monitoring (Datadog), CI/CD pipelines (CircleCI), and database management (RDS).
• Focus on Availability: Prioritize high availability, redundancy, and disaster recovery
• Lead and Mentor Team: Grow your team, fostering professional development and growth for your direct reports.

• Bachelor’s Degree in Computer Science, Software Engineering or relevant Information technology industry experience.
• 5+ years industry experience with an in-depth understanding of distributed cloud platforms
• 3+ years experience with containerised platforms on AWS
• Solid grasp of computer science fundamentals
• Experience leading a team
• Good working experience with Java.
• Good understanding of security best practices in the context of web applications
• Good understanding of networking concepts and protocols
• Working knowledge of a modern SDLC management methodology, such as SCRUM, Kanban

• Competitive salary package & performance bonus
• Gym subsidies 
• Casual dress code 

• Flexible working arrangements  (including work from home and remote) 
• Generous number of Annual Leaves
• Extensive medical coverage (including dental & optical)
• Generous amount of Annual Leaves
• Delicious office snacks 
• Guidance and mentoring from leaders within the business 
• Dynamic, positive work environment 
• Fantastic team culture  

• Responsible for total cost management of projects delivering positive outcomes for our clients, demonstrating leadership and coaching to Graduate CM, and innovation of service and knowledge.
• Carry out cost management and contract administration duties with reasonable supervision and guidance
• To provide all work outputs in an accurate and timely manner
• Provide Documentation including Tender Document, Tender Report, Pre-contract correspondence, LOA and contract documents. 
• To monitor and verifying VO, Claims, Payment, Final Account and attending project meetings.
• To produce monthly cost reports
• Provide CM role pro-actively and professionally and interfacing with the client and other consultants, at all project stages

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

SALARY RANGE: RM6,000 - RM7,500

A DAY IN A LIFE

The Assistant Manager, Cargo GSA is responsible for overseeing all cargo sales and operational activities for all Teleport GSA countries. This role involves executing transparent tenders, effective contract management, driving revenue growth through innovative sales strategy while ensuring operational excellence, and aligning with Teleport strategic vision. 

Key Responsibilities

• Develop and implement strategic sales plans to achieve revenue targets and Teleport objectives.
• End to end GSA contract management - from transparent tender process and close monitoring of Guaranteed revenue performance and recommend adjustments to pricing or sales strategies as needed.
• Develop strategies to increase cargo volumes and improve load factors on key routes.
• Identify opportunities to expand the cargo product portfolio, including specialized services like e-commerce, pharma logistics, and perishables.
• Ensure seamless cargo handling operations in compliance with Teleport standards.
• Address operational issues promptly to minimize disruptions and maintain customer satisfaction.
• Monitor revenue and expense performance against targets, ensuring profitability.
• Prepare and submit regular reports on sales performance, market analysis, and operational efficiency.
• Work closely with the finance team to ensure accurate billing and reconciliation.

REQUIREMENTS

These are minimum-requirement skills and a ‘must-have’ for the role: 

• Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field (MBA preferred).
• Proven experience in air cargo sales and operations, with at least 4 – 5 years experience
• Strong knowledge of air freight markets, pricing strategies, and cargo handling procedures.
• Excellent communication, negotiation, and relationship-building skills.
• Proficiency in using cargo management systems and reporting tools.
• Strong analytical and problem-solving abilities.
• Ability to work under pressure and manage multiple priorities.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

• Responsible for total cost management of projects delivering positive outcomes for our clients, demonstrating leadership and coaching to Graduate CM, and innovation of service and knowledge.
• Carry out cost management and contract administration duties with reasonable supervision and guidance
• Lead Cost Manager for new built project
• Provide Cost Advice and Cost Planning including estimate, comparative design studies, life cycle costing, turnover/cash flow projections, cost control and cost report during pre-contract period.
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• To run the procurement process from all stages in pre-qualification such as quotation enquiry, analysis, selection and contract preparation
• Provide Documentation including Tender Document, Tender Report, Pre-contract correspondence, LOA and contract documents. 
• Monitor and verifying VO, Claims, Payment, Final Account and attending project meetings. Produce monthly cost reports. 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager
• Provide CM role pro-actively and professionally and interfacing with the client and other consultants, at all project stages

• Responsible for total cost management of projects delivering positive outcomes for our clients, demonstrating leadership and coaching to Graduate CM, and innovation of service and knowledge.
• Carry out cost management and contract administration duties with reasonable supervision and guidance
• To provide all work outputs in an accurate and timely manner
• Provide Cost Advice and Cost Planning including estimate, comparative design studies, life cycle costing, turnover/cash flow projections, cost control and cost report during pre-contract period.
• To run the procurement process from all stages in pre-qualification such as quotation enquiry, analysis, selection and contract preparation
• Provide Documentation including Tender Document, Tender Report, Pre-contract correspondence, LOA and contract documents. 
• To monitor and verifying VO, Claims, Payment, Final Account and attending project meetings.
• To produce monthly cost reports
• Provide CM role pro-actively and professionally and interfacing with the client and other consultants, at all project stages

Job Responsibilities:

• Lead and manage the secretarial function of OCI M SDN BHD, ensuring compliance with corporate governance and regulatory requirements.
• Oversee the preparation, drafting, and filing of statutory documents, ensuring timely submissions to relevant authorities.
• Direct the organization and documentation of Board meetings, including agendas, minutes, and follow-up actions to ensure effective governance.
• Provide expert advice to the Board of Directors and senior management on corporate governance practices and regulatory changes.
• Ensure that corporate records are maintained accurately, including registers of shareholders and directors, and manage the company’s statutory books.
• Monitor compliance with company policies and procedures, and recommend improvements to enhance efficiency and effectiveness.
• Coordinate with external regulators, advisors, and service providers to ensure compliance with applicable laws and regulations.
• Develop and deliver training programs on corporate governance and secretarial practices for staff and directors.
• Stay updated on legal and regulatory developments affecting corporate governance to ensure the organization remains compliant.

Job Requirements:

• Bachelor's degree/ Master's degree in Law, Business Administration, or a related discipline; a professional qualification in company secretarial practice (e.g., ICSA) is highly desirable.
• Minimum of 10 years’ experience in corporate secretarial or governance roles, with at least 5 years in a managerial capacity.
• Comprehensive understanding of corporate governance, company law, and regulatory requirements.
• Strong organizational and project management skills with exceptional attention to detail.
• Excellent communication skills, both written and verbal, with proficiency in drafting formal documents.
• Ability to interact effectively with a diverse range of stakeholders, including Board members and regulatory bodies.
• Proficient in using office and secretarial management software; familiarity with corporate governance tools is a plus.
• Fluency in English and Bahasa Malaysia; knowledge of additional languages is an advantage.
• Demonstrated integrity, confidentiality, and professionalism in handling sensitive information.

Job Brief:

A highly motivated and customer-focused individual which responsible for answering incoming calls, responding to live chat inquiries and emails from customers, addressing their inquiries related to digital banking products and services, and providing excellent customer service.

Job Responsibilities:

1. Answering incoming calls, responding to live chat inquiries, and emails from customers related to digital banking products and services professionally and courteously.
2. Providing accurate information and resolving customer issues related to digital banking products and services.
3. Maintaining a high level of product knowledge to effectively support customer need
4. Ensuring timely and accurate documentation of all customer interactions in the company's CRM system.
5. To meet the Key Performance Indicator (KPI) monthly.
6. Collaborating with cross-functional teams to improve processes and customer experience.
7. Demonstrating empathy and understanding when dealing with customers.
8. Assisting customers with online banking, mobile banking, and other digital banking related inquiries.
9. Respond to customer inquiries via email in a timely and professional manner.

Job Requirements:

1. Possess a Diploma or Degree in related fields.
2. Minimum of 1-2 years of customer service experience in a contact center environment.
3. Have a minimum of 1 year of experience in the Financial Services industry (e.g., Banking or Insurance).
4. Excellent verbal and written communication skills in English is mandatory.
5. The ability to speak in Mandarin will be an added advantage.
6. Strong interpersonal skills and the ability to build rapport with customers.
7. Ability to work in a fast-paced environment and handle high call volumes, live chat inquiries, and emails.
8. Proficient in Microsoft Office and experience working with CRM systems.
9. Familiarity with digital banking products and services.
10. Ability to work flexible hours, including weekends (24/7)