ABOUT ECRI

ECRI, a non-profit organization, is a global, independent authority on healthcare technology and safety, dedicated to advancing cost-effective, safe, quality healthcare across the continuum of care. We fulfil our mission through independent research on healthcare technologies and patient safety, providing access to our extensive database, customized consultation, and delivery of specialized training programs.

ABOUT THE ROLE

The HR Manager is responsible for overseeing all aspects of human resources management within the organization. This role will play a critical part in developing and implementing effective HR strategies that align with the company's overall business objectives, while ensuring the day-to-day HR operations run smoothly.

RESPONSIBILITIES

• Strategic HR Leadership: Develop and execute HR strategies that aligns with ECRI’s mission and business objectives.
• Talent Management: Lead workforce planning and talent development initiatives, ensuring the attraction, development, and retention of top talent across all levels of the organization.
• Employee Relations: Foster a positive and inclusive workplace environment, handling all employee relations issues and providing guidance to managers and employees on HR-related matters.
• Organizational Development: Implement organizational change initiatives, working closely with leadership to manage transitions, improve business processes, and support company growth.
• Learning and Development: Develop, implement and execute a comprehensive L&D strategy aligned with the organization's business objectives.
• Performance Management: Oversee the performance management cycle, ensuring clear communication of objectives, continuous feedback, and robust development plans for employees.
• Compliance and Policy Management: Ensure compliance with all local labor laws and regulations, reviewing and updating HR policies and procedures as needed.
• Culture and Engagement: Drive engagement programs and initiatives that support a strong, positive workplace environment.
• HR Operations: Lead HR operations, including payroll, compensation, and benefits management, ensuring efficiency and alignment with company policies.

REQUIREMENTS

• Bachelor's degree in Human Resources Management or Business Administration with a specialization in HR)
• Minimum 5 years of managerial experience in a HR function.
• Strong knowledge of labor laws and regulations.
• Strong experience in Employee Relations and best practices.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong relationships with employees and management.
• Proven ability to manage multiple projects and prioritize tasks effectively.

Perks & Benefits

• Nearby public transport
• Medical insurance

行銷主管

地點: 蒲種

主要職責：

• 在各種社群媒體平台上策略性地規劃、創建和發布引人入勝的內容，以提高品牌知名度和參與度。

• 進行研究並為社群媒體活動和行銷資料製作有說服力的文案。

• 開發創意影片內容，包括集思廣益、執行拍攝、編輯和發布。

• 專業、及時地管理和回覆社群媒體平台上的客戶詢問。

• 收集和分析來自社群媒體平台的數據，以獲得行銷策略的可行見解。

• 規劃和執行行銷活動和活動，以有效推廣公司的產品和服務。

• 達成管理團隊設定的績效目標與關鍵績效指標。

要求：

• 至少1 年行銷經驗。

• 願意根據工作相關活動的需要出差。

• 必須位於蒲種。

加入I ECO Lighting ，透過為我們的創新和永續解決方案做出貢獻，將您的行銷事業提升到一個新的水平！ ✨

津貼和福利

• 員工股權
• 佣金和獎金
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Responsibilities:

• Sales, Marketing and Technical support for company's core products.
• Develop, plan and execute marketing strategies.

Requirements:

• • Understanding of market research techniques, data analysis and statistics methods.
  • Excel in MS Office and marketing software .
  • Skillful with social media and web analytics (e.g. WebTrends).
  • Outstanding communication and people skills.
  • Possess at least a Bachelor's Degree in Life Science.
  • Fluent in English and Bahasa Malaysia
  • Possess own transport and willing to travel.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Staff refreshment
• Medical insurance

ABOUT ECRI

ECRI, a non-profit organization, is a global, independent authority on healthcare technology and safety, dedicated to advancing cost-effective, safe, quality healthcare across the continuum of care. We fulfil our mission through independent research on healthcare technologies and patient safety, providing access to our extensive database, customized consultation, and delivery of specialized training programs.

ABOUT THE ROLE

The HR Manager is responsible for overseeing all aspects of human resources management within the organization. This role will play a critical part in developing and implementing effective HR strategies that align with the company's overall business objectives, while ensuring the day-to-day HR operations run smoothly.

RESPONSIBILITIES

• Strategic HR Leadership: Develop and execute HR strategies that aligns with ECRI’s mission and business objectives.
• Talent Management: Lead workforce planning and talent development initiatives, ensuring the attraction, development, and retention of top talent across all levels of the organization.
• Employee Relations: Foster a positive and inclusive workplace environment, handling all employee relations issues and providing guidance to managers and employees on HR-related matters.
• Organizational Development: Implement organizational change initiatives, working closely with leadership to manage transitions, improve business processes, and support company growth.
• Learning and Development: Develop, implement and execute a comprehensive L&D strategy aligned with the organization's business objectives.
• Performance Management: Oversee the performance management cycle, ensuring clear communication of objectives, continuous feedback, and robust development plans for employees.
• Compliance and Policy Management: Ensure compliance with all local labor laws and regulations, reviewing and updating HR policies and procedures as needed.
• Culture and Engagement: Drive engagement programs and initiatives that support a strong, positive workplace environment.
• HR Operations: Lead HR operations, including payroll, compensation, and benefits management, ensuring efficiency and alignment with company policies.

REQUIREMENTS

• Bachelor's degree in Human Resources Management or Business Administration with a specialization in HR)
• Minimum 5 years of managerial experience in a HR function.
• Strong knowledge of labor laws and regulations.
• Strong experience in Employee Relations and best practices.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong relationships with employees and management.
• Proven ability to manage multiple projects and prioritize tasks effectively.

Perks & Benefits

• Nearby public transport
• Medical insurance

Job Responsibilities:

• Oversee and manage operations across various departments such as Logistics, Manufacturing, General Admin and Manpower planning to ensure smooth day-to-day activities.
• Provide comprehensive support to manager by coordinating departmental activities and managing workflow between different operation site and team members.
• Take charge of employee management, ensuring staff performance aligns with company standards and policies.
• Serve as a liaison with Head of Departments (HODs), ensuring that operational updates and reports are communicated to senior management efficiently.
• Handle travel arrangements and accompany management on business trips when required, taking care of operational matters on-site.
• Perform hands-on tasks from arranging work at lower levels to handling key managerial responsibilities as directed by the leadership team.

.

Requirements:

• Male candidate and Mandarin literate is preferred to effectively communicate within the organisation stakeholders ( Business nature requirement)
• Strong leadership and organizational skills, with the ability to manage employees and ensure operational efficiency.
• Experience in operations management or similar roles.
• Willingness to travel and work across multiple departments as per operational needs.
• Bachelor’s Degree/Diploma in Business Administration, Operations Management, Logistics, or related fields.
• At least 3 years of experience in operations management, logistics, or a similar role, with a proven track record of managing teams and improving operational processes.

.

Perks & Benefit:

• Competitive salary based on experience.
• Travel allowances
• Opportunities for professional growth.
• Work within a dynamic and fast-paced environment.

We are seeking a highly motivated and customer-focused individual to join our team as an Alibaba.com Service Specialist (Key Account). In this role, you will have the opportunity to work closely with Alibaba.com, providing them with exceptional support to help client's manage their account effectively. This position offers a fantastic learning opportunity with exposure to Alibaba.com, contributing to personal growth and career advancement.

Responsibilities:

• Commission structure in place for successful account renewals, offering additional income.
• Expand relationship with existing customers by continuously proposing solutions that meet their objectives.
• Opportunity to collaborate directly with Alibaba, gaining valuable insights into their operations and fostering understanding of e-commerce.
• Fantastic learning opportunity with exposure to Alibaba, contributing to personal growth and career advancement.
• Assist clients in managing their accounts.
• Engage with clients via various channels to promptly and satisfactorily resolve their issues.
• Proactively handle clients’ objections, providing appropriate solutions and alternatives.
• Provide operational support to sales teams, ensuring exceptional service delivery.
• Conduct onboarding calls, collect necessary information, and meet deadlines efficiently.
• Stay up-to-date with new features, products, and service on Alibaba platform.
• Advise clients on promotional activities, online events, webinars, and training sessions.
• Provide training and guidance on operating the Alibaba platform effectively.
• Perform data analysis and conduct performance reviews to identify improvement areas.
• Ability to provide training and guidance to clients on platform usage.
• Seize growth opportunities for clients based on performance evaluation.

Requirements :

• Candidates must possess at least a Diploma or Degree in Computer Science / Information Technology, Advertising / Media Studies, Marketing, Business Studies / Administration / Management, or equivalent.
• Fresh graduates are encouraged to apply.
• Fluent in English, Malay, and Mandarin dialects would be an additional advantage.
• Knowledge of online technologies and their use in delivering customer and business benefits.
• Strong team player with excellent interpersonal
• Good organizational skills and time management.
• Take the initiative to learn and complete the tasks assigned.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Personal leave

Position Overview:

Work closely with the Head Of Sales to establish sales & marketing activities for International and Local Clients. Assist in sales operations, assigning tasks, managing budgets, cost evaluation, project coordination, managing deadline.

Key Responsibilities:

1. Works closely with the Head of Sales to establish sales & marketing services activities for each client to assist in the achievement of the clients' corporate objectives for products and services.
2. Identifies and establishes Marketing Services processes and procedures, and manages their development and implementation.
3. Builds trusting, long term relationships with local & international partners, gaining an in depth knowledge of their business leading to the growth of a mutually beneficial partnership.
4. Participates in the management of the client's budget relating to Marketing Services activities, adhering to established guidelines.
5. Analyses and evaluates the effectiveness of each marketing services program in conjunction with the partners, and ensures key learnings are captured and shared.
6. Manage project budgets.
7. Proactively sources new suppliers, broadening and enhancing knowledge of our services.
8. Working with and setting up outsourced suppliers to obtain preferential arrangements, (cost, delivery etc), service delivery.
9. Coordinates various marketing services activities, ie. Merchandising, Sampling, Production, Maintenance & etc.
10. Manages the production and distribution of promotional and collateral materials to support marketing programs.
11. Coordinates the mechanics of sales & promotions.
12. Ad hoc duties.

Requirement:

1. Diploma in Marketing, Business Studies or equivalent.
2. Minimum 2 years experience in a marketing environment.
3. Must be good in English & Mandarin, dealing with professional clients.
4. Marketing / Sales Admin background are welcome to apply.
5. Knowledge and evidence of the application of the full sales & marketing mix, preferably in more than one industry.
6. Strong people management/development skills.
7. Highly developed commercial skills & time management skills.
8. Independence, not afraid of asking questions.
9. ⁠Have the ability to prepare and present proposal to client.
10. Careful, responsibility and will to pursuit accomplishment.
11. Creative thinking and problem-solving abilities.
12. Ability to work collaboratively in a fast-paced, deadline-driven environment.
13. Excellent communication and presentation skills.

*Preferred Language of English and Mandarin

 What We Offer:

1. Competitive salary and benefits package.

2. Opportunity to work on exciting projects with top-tier clients.

3. Creative and collaborative work environment.

4. Professional development and growth opportunities.

 Join us at Tisen Group and bring your creativity to life with impactful design solutions!

Job Summary:

The Sales & Project Management Manager is responsible for maintaining and driving sales growth while managing and executing projects that align with business objectives. This role requires a strategic thinker with a strong understanding of sales processes and excellent project management skills to ensure the successful delivery of initiatives that boost revenue and client satisfaction.

Key Responsibilities:

Sales Management:

1. Identify and pursue new business opportunities to meet and exceed sales targets.

2. Develop and maintain relationships with key clients, understanding their needs and providing tailored solutions.

3. Prepare and present sales proposals, negotiate deals, and close deals.

4. Monitor market trends and competitor activities to identify potential growth opportunities.

5. Collaborate with the marketing team to develop sales campaigns that drive customer engagement and conversions.

Project Management:

1. Plan, execute, and oversee projects from concept to completion, ensuring alignment with company goals.

2. Define project scope, objectives, and deliverables in collaboration with stakeholders.

3. Develop and manage project timelines, budgets, and resources.

4. Coordinate with cross-functional teams, including sales, sourcing & purchasing, operations, to ensure seamless project execution.

5. Track project progress, identify risks, and implement corrective actions as needed.

Client Relationship Management:

1. Serve as the primary point of contact for clients during the project lifecycle, ensuring their needs are met and expectations are managed.

2. Conduct regular check-ins with clients to provide updates, gather feedback, and ensure satisfaction.

3. Handle client inquiries, complaints, and issues promptly and professionally.

Reporting & Analysis:

1. Monitor sales performance metrics and generate regular reports for management.

2. Analyze project outcomes and sales data to identify areas for improvement.

3. Provide insights and recommendations based on data analysis to optimize future sales strategies and project management practices.

Team Collaboration:

1. Work closely with the sales, marketing, operations, sourcing & purchasing to share insights, strategies, and best practices.

2. Participate in team meetings, providing updates on sales progress and project status.

3. Assist in training and mentoring junior staff as needed.

Qualifications:

Education: Diploma Or Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

Experience: 4-5 years of experience in sales, project management, or a related role.

Skills:

1. Strong sales acumen with a proven track record of meeting or exceeding sales targets.

2. Excellent project management skills, including the ability to manage multiple projects simultaneously.

3. Strong communication and negotiation skills.

4. Language Proficiency: Fluent in English, Mandarin & Malay.

5. Possesed own transport, willing to travel with valid.

6. Preferably worked in related agency of fast moving goods marketing, event, advertising, consultating company of similar industry.

7. Personal Attributes: Self-driven, highly organized, with strong attention to detail and the ability to work under pressure.

*Preferred Language of English and Mandarin

What We Offer:

1. Competitive salary and benefits package.

2. Opportunity to work on exciting projects with top-tier clients.

3. Creative and collaborative work environment.

4. Professional development and growth opportunities.

Join us at Tisen Group and bring your creativity to life with impactful design solutions!

Role &Responsibilities

• Responsible for day-to-day execution and implementation of the e-commerce activities across online marketplaces (Lazada, Shopee, PG Mall, TikTok, etc.) (order processing, packing, product listing, promotional mechanism, promotion pricing, campaign banner management).
• Planning on new and existing product uploads. Ensure all product uploads are complete with full descriptions.
• Track inventory levels and product removal (if necessary).
• Monitor the ongoing performance of online promotions, online campaign results, and marketing campaigns, making recommendations for change and improvement.
• Conducting research and analyzing data based on business insights (e.g. ads spend, ranking target, impression, user engagement conversion rate, traffic, etc)
• Process sales orders and customer inquiries promptly.
• Handle online customer service. Manage customer expectations and solve customer issues and complaints professionally. Ensure each customer issue is followed up and completed by related parties.
• Inspecting and uploading customers' reviews and ratings.
• Manage and build the online distribution channel through various e-commerce marketplaces.
• Conduct ad-hoc research on competitors and their trading conditions;
• Analyzing sales-related data to predict future sales and stock requirements.
• Any other ad-hoc task is to be assigned from time to time by management.

Skills & Qualifications

• A diploma or bachelor's degree in marketing, business, or a related field is preferred
• Experience in managing TikTok, Shopee, and Lazada accounts
• Strong sense of social media trends in relevant markets, as well as content based on language
• Proficient in using social media management and analytical tools
• Excellent understanding of social media marketing concepts and best practices
• Proven working experience as a digital marketer or in any social media marketing-related role in any industry is an added advantage.
• Ability to deliver creative content (text, images, and video)
• Personality: strong communication skills, willingness to explore new things, proactive and strong learner
• Good command of written and spoken in Bahasa Malaysia and English
• Resourceful, self-motivated, and able to work independently with minimum supervision.

Perks & Benefits

• Commission and bonus
• Casual dress code
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Role &Responsibilities

• Responsible for day-to-day execution and implementation of the e-commerce activities across online marketplaces (Lazada, Shopee, PG Mall, TikTok, etc.) (order processing, packing, product listing, promotional mechanism, promotion pricing, campaign banner management).
• Planning on new and existing product uploads. Ensure all product uploads are complete with full descriptions.
• Track inventory levels and product removal (if necessary).
• Monitor the ongoing performance of online promotions, online campaign results, and marketing campaigns, making recommendations for change and improvement.
• Conducting research and analyzing data based on business insights (e.g. ads spend, ranking target, impression, user engagement conversion rate, traffic, etc)
• Process sales orders and customer inquiries promptly.
• Handle online customer service. Manage customer expectations and solve customer issues and complaints professionally. Ensure each customer issue is followed up and completed by related parties.
• Inspecting and uploading customers' reviews and ratings.
• Manage and build the online distribution channel through various e-commerce marketplaces.
• Conduct ad-hoc research on competitors and their trading conditions;
• Analyzing sales-related data to predict future sales and stock requirements.
• Any other ad-hoc task is to be assigned from time to time by management.

Skills & Qualifications

• A diploma or bachelor's degree in marketing, business, or a related field is preferred
• Experience in managing TikTok, Shoppee, and Lazada accounts
• Strong sense of social media trends in relevant markets, as well as content based on language
• Proficient in using social media management and analytical tools
• Excellent understanding of social media marketing concepts and best practices
• Proven working experience as a digital marketer or in any social media marketing-related role in any industry is an added advantage.
• Ability to deliver creative content (text, images, and video)
• Personality: strong communication skills, willingness to explore new things, proactive and strong learner
• Good command of written and spoken in Bahasa Malaysia and English
• Resourceful, self-motivated, and able to work independently with minimum supervision.

Perks & Benefits

• Commission and bonus
• Casual dress code
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job responsibilities:

• • Responsible for measuring, analyzing, positioning, and promoting our product line. Strong communication and project coordination skills, with an ability to work effectively with Principle, Partners, Channel Sales and Technical team and execute various product marketing initiatives.
  • Create and own product messaging and marketing plans.
  • Drive product marketing efforts such as defining and implementing a customer communications strategy; defining market research studies to gain knowledge about competitors’ attitudes and behavior; and developing collateral that optimally positions the strengths of our products.
  • Develop and implement go-to-market plan.
  • Produce product collateral such as customer presentations, webcasts, and case studies.
  • Defining market research studies to gain knowledge about end users and partners attitudes and behavior and developing collateral that optimally positions the strengths of our products.
  • Interface with key industry press and analysts.
  • Evangelize products to sales, channel, and end users
  • Passion for analyzing products, customers and market dynamics.
  • Simultaneously manage multiple products under tight deadlines.
  • Participate in tradeshow booth duty to assist in lead generation.
  • Works with both internal and external contacts.

Requirement:

• • Minimum 3 to 5 years of experience selling enterprise security & networking solutions to large & medium corporations.
  • Previous experience in successfully developing and/or managing major accounts where significant revenue growth has been generated.
  • Strong knowledge of security & networking solutions
  • Team player, self-motivated, result-oriented and highly independent.
  • Flexible and able to travel
  • Strong business acumen and natural leadership skills
  • Good presentation and negotiation skills.
  • Able to work with little or no direct supervision

Perks & Benefits

• Commission
• Allowance (mobile, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Medical and Personal Accident insurance
• Personal development opportunities

Responsibilities

•  Establishes productive, professional relationships with key personnel in assigned partner accounts.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
• Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship. Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
• Sells through partner organizations to end users in coordination with partner sales resources.
• Proactively recruits new qualifying partners, conducts partner enablement, engagement and key account mapping.

Required Qualification & Experience

• To succeed in this position, you should have at least 3 years of relevant experience in channel sales in the IT industry and a good record of achieving assigned sales quota.
• Experience selling enterprise solutions to large & medium corporations would be an advantage.
• Knowledge of channel partner management is a must and direct experience in a distributor is required.
• Knowledge of security and storage products would be an advantage.
• Knowledge of cyber security and solutions would be an advantage.
• Good communication and interpersonal skills, ability to work independently as well as in a team are also critical success factors for this position.

Perks & Benefits

• Allowance (mobile, transportation, etc.)
• Commission
• Free snacks / Happy hours
• Regular team activities
• Medical and Personal Accident insurance
• Personal development opportunities

Job Summary:

The Sales & Project Management Manager is responsible for maintaining and driving sales growth while managing and executing projects that align with business objectives. This role requires a strategic thinker with a strong understanding of sales processes and excellent project management skills to ensure the successful delivery of initiatives that boost revenue and client satisfaction.

Key Responsibilities:

Sales Management:

1. Identify and pursue new business opportunities to meet and exceed sales targets.

2. Develop and maintain relationships with key clients, understanding their needs and providing tailored solutions.

3. Prepare and present sales proposals, negotiate deals, and close deals.

4. Monitor market trends and competitor activities to identify potential growth opportunities.

5. Collaborate with the marketing team to develop sales campaigns that drive customer engagement and conversions.

Project Management:

1. Plan, execute, and oversee projects from concept to completion, ensuring alignment with company goals.

2. Define project scope, objectives, and deliverables in collaboration with stakeholders.

3. Develop and manage project timelines, budgets, and resources.

4. Coordinate with cross-functional teams, including sales, sourcing & purchasing, operations, to ensure seamless project execution.

5. Track project progress, identify risks, and implement corrective actions as needed.

Client Relationship Management:

1. Serve as the primary point of contact for clients during the project lifecycle, ensuring their needs are met and expectations are managed.

2. Conduct regular check-ins with clients to provide updates, gather feedback, and ensure satisfaction.

3. Handle client inquiries, complaints, and issues promptly and professionally.

Reporting & Analysis:

1. Monitor sales performance metrics and generate regular reports for management.

2. Analyze project outcomes and sales data to identify areas for improvement.

3. Provide insights and recommendations based on data analysis to optimize future sales strategies and project management practices.

Team Collaboration:

1. Work closely with the sales, marketing, operations, sourcing & purchasing to share insights, strategies, and best practices.

2. Participate in team meetings, providing updates on sales progress and project status.

3. Assist in training and mentoring junior staff as needed.

Qualifications:

Education: Diploma Or Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

Experience: 4-5 years of experience in sales, project management, or a related role.

Skills:

1. Strong sales acumen with a proven track record of meeting or exceeding sales targets.

2. Excellent project management skills, including the ability to manage multiple projects simultaneously.

3. Strong communication and negotiation skills.

4. Language Proficiency: Fluent in English, Mandarin & Malay.

5. Possesed own transport, willing to travel with valid.

6. Preferably worked in related agency of fast moving goods marketing, event, advertising, consultating company of similar industry.

7. Personal Attributes: Self-driven, highly organized, with strong attention to detail and the ability to work under pressure.

*Preferred Language of English and Mandarin

What We Offer:

1. Competitive salary and benefits package.

2. Opportunity to work on exciting projects with top-tier clients.

3. Creative and collaborative work environment.

4. Professional development and growth opportunities.

Join us at Tisen Group and bring your creativity to life with impactful design solutions!

Job Description :

1.⁠ ⁠Alliance with New Customer in developing their product.

2.⁠ ⁠Able to work together with other department when it comes to keeping track of all aspect during the production time line.

3.⁠ ⁠Collaborate with Sales/Marketing department In regards with existing customer based

4.⁠ ⁠Handle miscellaneous task given by the supervisor or director.

Job benefits :

•⁠ ⁠Allowance

•⁠ ⁠Annual Leave

•⁠ ⁠Medical Leave

•⁠ ⁠Sport claim

•⁠ ⁠Performance Bonus

•⁠ ⁠Increment

我們正在尋找積極進取、以客戶為中心的個人加入我們的團隊，擔任阿里巴巴服務專家（大客戶）。在此職位上，您將有機會與阿里巴巴密切合作，為他們提供卓越的支持，幫助客戶有效管理其帳戶。該職位提供了接觸阿里巴巴的絕佳學習機會，有助於個人成長和職業發展。

職責：

• 為成功續訂帳戶而製定的佣金結構，提供額外收入。
• 透過不斷提出滿足現有客戶目標的解決方案來擴大與現有客戶的關係。
• 有機會直接與阿里巴巴合作，獲得有關其營運的寶貴見解並加深對電子商務的了解。
• 接觸阿里巴巴的絕佳學習機會，有助於個人成長和職業發展。
• 協助客戶管理他們的帳戶。
• 透過多種管道與客戶互動，及時、滿意地解決他們的問題。
• 積極處理客戶的異議，提供適當的解決方案和替代方案。
• 為銷售團隊提供營運支持，確保提供卓越的服務。
• 進行入職電話、收集必要的資訊並有效率地按時完成任務。
• 隨時了解阿里巴巴平台的新功能、產品和服務。
• 就促銷活動、線上活動、網路研討會和培訓課程向客戶提供建議。
• 提供有效運作阿里巴巴平台的培訓和指導。
• 執行數據分析並進行績效審查，以確定改進領域。
• 能夠為客戶提供平台使用方面的培訓和指導。
• 根據績效評估為客戶抓住成長機會。

要求 ：

• 候選人必須至少擁有電腦科學/資訊科技、廣告/媒體研究、行銷、商業研究/行政/管理或同等學歷的文憑或學位。
• 鼓勵應屆畢業生申請。
• 流利的英語、馬來語和普通話方言將是一個額外的優勢。
• 了解線上技術及其在提供客戶和業務利益方面的用途。
• 具有良好的人際交往能力的強大團隊合作者
• 良好的組織能力和時間管理能力。
• 主動學習並完成指派的任務。

津貼和福利

• 附近的公共交通
• 休閒著裝要求
• 免費小吃/歡樂時光
• 事假

Role &Responsibilities

• Responsible for day-to-day execution and implementation of the e-commerce activities across online marketplaces (Lazada, Shopee, PG Mall, TikTok, etc.) (order processing, packing, product listing, promotional mechanism, promotion pricing, campaign banner management).
• Planning on new and existing product uploads. Ensure all product uploads are complete with full descriptions.
• Track inventory levels and product removal (if necessary).
• Monitor the ongoing performance of online promotions, online campaign results, and marketing campaigns, making recommendations for change and improvement.
• Conducting research and analyzing data based on business insights (e.g. ads spend, ranking target, impression, user engagement conversion rate, traffic, etc)
• Process sales orders and customer inquiries promptly.
• Handle online customer service. Manage customer expectations and solve customer issues and complaints professionally. Ensure each customer issue is followed up and completed by related parties.
• Inspecting and uploading customers' reviews and ratings.
• Manage and build the online distribution channel through various e-commerce marketplaces.
• Conduct ad-hoc research on competitors and their trading conditions;
• Analyzing sales-related data to predict future sales and stock requirements.
• Any other ad-hoc task is to be assigned from time to time by management.

Skills & Qualifications

• A diploma or bachelor's degree in marketing, business, or a related field is preferred
• Experience in managing TikTok, Shopee, and Lazada accounts
• Strong sense of social media trends in relevant markets, as well as content based on language
• Proficient in using social media management and analytical tools
• Excellent understanding of social media marketing concepts and best practices
• Proven working experience as a digital marketer or in any social media marketing-related role in any industry is an added advantage.
• Ability to deliver creative content (text, images, and video)
• Personality: strong communication skills, willingness to explore new things, proactive and strong learner
• Good command of written and spoken in Bahasa Malaysia and English
• Resourceful, self-motivated, and able to work independently with minimum supervision.

Perks & Benefits

• Commission and bonus
• Casual dress code
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

工作總結：

銷售和專案管理經理負責維持和推動銷售成長，同時管理和執行符合業務目標的專案。該職位需要一位策略思想家，對銷售流程有深入的了解，並具有出色的專案管理技能，以確保成功交付提高收入和客戶滿意度的計劃。

主要職責：

銷售管理：

1. 辨識並尋求新的商機，以達到並超越銷售目標。

2. 發展和維護與主要客戶的關係，了解他們的需求並提供量身定制的解決方案。

3. 準備並提出銷售提案、談判交易並完成交易。

4. 監控市場趨勢和競爭對手的活動，以確定潛在的成長機會。

5. 與行銷團隊合作開發可提高客戶參與度和轉換率的銷售活動。

專案管理：

1. 規劃、執行和監督專案從概念到完成的整個流程，確保與公司目標一致。

2. 與利害關係人合作定義專案範圍、目標和可交付成果。

3. 制定和管理專案時間表、預算和資源。

4. 與跨職能團隊（包括銷售、採購、營運）協調，確保專案無縫執行。

5. 追蹤專案進度，識別風險，並根據需要實施糾正措施。

客戶關係管理：

1. 在專案生命週期中充當客戶的主要聯絡人，確保滿足他們的需求並管理他們的期望。

2.定期與客戶溝通，提供最新訊息，收集回饋並確保客戶滿意度。

3、及時、專業地處理客戶的詢問、投訴和問題。

報告與分析：

1. 監控銷售績效指標並產生定期報告供管理階層使用。

2. 分析專案成果和銷售數據，以確定需要改進的領域。

3. 根據數據分析提供見解和建議，以優化未來的銷售策略和專案管理實務。

團隊協作：

1. 與銷售、行銷、營運、採購部門密切合作，分享見解、策略和最佳實務。

2. 參加團隊會議，提供銷售進度和專案狀態的最新資訊。

3. 根據需要協助訓練和指導初級員工。

資格：

教育背景： 工商管理、銷售、行銷或相關領域的文憑或學士學位。

經驗： 4-5 年銷售、專案管理或相關職位經驗。

技能：

1. 具有較強的銷售頭腦，具有達到或超過銷售目標的良好記錄。

2. 優秀的專案管理技能，包括同時管理多個專案的能力。

3、較強的溝通及談判能力。

4. 語言能力：英語、華語和馬來語流利。

5.擁有自己的交通工具，願意攜帶有效證件出遊。

6.曾在快消品行銷相關機構、活動、廣告、同類產業顧問公司工作優先。

7. 個人特質：自我驅動、高度組織性、注重細節與抗壓性。

*首選語言為英語和普通話

我們提供什麼：

1.具競爭力的薪資和福利待遇。

2. 有機會與頂級客戶一起開展令人興奮的專案。

3. 創造性和協作性的工作環境。

4. 專業發展與成長機會。

加入我們天森集團，透過有影響力的設計解決方案將您的創造力變為現實！

Responsibility

To assist Customer Service / Procurement Executive

• to prepare Tenders and Quotations and follow up with customers and prospects.

• To prepare all Sales Orders, Delivery Orders and Invoices to customers.

• To handle the E-perolehan system (Government and PPUM)

• To prepare Packing Lists and arrange for the transporter to be assigned for the deliveries to customers.

• To follow up on deliveries and ensure customers are satisfied.

• To solve customers’ issues, enquiries and complaints to the best of ability and in a professional manner.

• To churn out Weekly Activity Reports to the Finance & Accounts Manager and MD.

• To prepare weekly reports to the MD on quotations sent out.

• To key-in armboard stock.

• To help with packing of armboards as and when the need arises for urgent delivery.

• Any other ad hoc assignments as and when arising.

Requirements

• Fresh school leavers with SPM / STPM are welcome to apply

• Able to work independently with minimum supervision, pleasant personality and positive attitude

• Proficient with MS Excel, Word and Powerpoint.

• Knowledge to hand E-perolehan will be an added advantage

• To be a team player

• All races are encouraged to apply

Perks & Benefits

• Personal leave
• Personal development opportunities

Position Overview:

Work closely with the Head Of Sales to establish sales & marketing activities for International and Local Clients. Assist in sales operations, assigning tasks, managing budgets, cost evaluation, project coordination, managing deadline.

Key Responsibilities:

1. Works closely with the Head of Sales to establish sales & marketing services activities for each client to assist in the achievement of the clients' corporate objectives for products and services.
2. Identifies and establishes Marketing Services processes and procedures, and manages their development and implementation.
3. Builds trusting, long term relationships with local & international partners, gaining an in depth knowledge of their business leading to the growth of a mutually beneficial partnership.
4. Participates in the management of the client's budget relating to Marketing Services activities, adhering to established guidelines.
5. Analyses and evaluates the effectiveness of each marketing services program in conjunction with the partners, and ensures key learnings are captured and shared.
6. Manage project budgets.
7. Proactively sources new suppliers, broadening and enhancing knowledge of our services.
8. Working with and setting up outsourced suppliers to obtain preferential arrangements, (cost, delivery etc), service delivery.
9. Coordinates various marketing services activities, ie. Merchandising, Sampling, Production, Maintenance & etc.
10. Manages the production and distribution of promotional and collateral materials to support marketing programs.
11. Coordinates the mechanics of sales & promotions.
12. Ad hoc duties.

Requirement:

1. Diploma in Marketing, Business Studies or equivalent.
2. Minimum 2 years experience in a marketing environment.
3. Must be good in English & Mandarin, dealing with professional clients.
4. Marketing / Sales Admin background are welcome to apply.
5. Knowledge and evidence of the application of the full sales & marketing mix, preferably in more than one industry.
6. Strong people management/development skills.
7. Highly developed commercial skills & time management skills.
8. Independence, not afraid of asking questions.
9. ⁠Have the ability to prepare and present proposal to client.
10. Careful, responsibility and will to pursuit accomplishment.
11. Creative thinking and problem-solving abilities.
12. Ability to work collaboratively in a fast-paced, deadline-driven environment.
13. Excellent communication and presentation skills.

*Preferred Language of English and Mandarin

 What We Offer:

1. Competitive salary and benefits package.

2. Opportunity to work on exciting projects with top-tier clients.

3. Creative and collaborative work environment.

4. Professional development and growth opportunities.

 Join us at Tisen Group and bring your creativity to life with impactful design solutions!

職責

• 與指定合作夥伴客戶中的關鍵人員建立富有成效的專業關係。
• 滿足指定合作夥伴帳戶中指定的獲利銷售量目標和策略目標。
• 積極領導聯合合作夥伴規劃流程，並制定與有成效的合作夥伴關係相關的共同績效目標、財務目標和關鍵里程碑。持續主動評估、澄清和驗證合作夥伴的需求。
• 與合作夥伴銷售資源協調，透過合作夥伴組織向最終用戶銷售。
• 主動招募新的合格合作夥伴，進行合作夥伴支援、參與和關鍵客戶映射。

所需資格和經驗

• 要成功擔任此職位，您應具有至少 3 年 IT 行業通路銷售相關經驗，並且有良好的完成指定銷售配額的記錄。
• 具有向大中型企業銷售企業解決方案的經驗將是一個優勢。
• 通路夥伴管理知識是必須的，並且需要直接的經銷商經驗。
• 了解安全性和儲存產品將是一個優勢。
• 了解網路安全和解決方案將是一個優勢。
• 良好的溝通和人際交往能力、獨立工作和團隊合作的能力也是該職位成功的關鍵因素。

津貼和福利

• 津貼（移動、交通等）
• 委員會
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療和人身意外保險
• 個人發展機會

崗位職責：

• • 負責測量、分析、定位和推廣我們的產品線。強大的溝通和專案協調能力，能夠與原則、合作夥伴、通路銷售和技術團隊有效合作，並執行各種產品行銷計劃。
  • 創建並擁有產品資訊和行銷計劃。
  • 推動產品行銷工作，例如定義和實施客戶溝通策略；定義市場研究以了解競爭對手的態度和行為；開發能夠最佳發揮我們產品優勢的抵押品。
  • 制定並實施上市計劃。
  • 製作產品資料，例如客戶演示、網路廣播和案例研究。
  • 定義市場研究，以了解最終用戶和合作夥伴的態度和行為，並開發能夠最佳定位我們產品優勢的抵押品。
  • 與主要產業媒體和分析師的互動。
  • 向銷售、通路和最終用戶宣傳產品
  • 熱衷於分析產品、顧客和市場動態。
  • 在緊迫的期限內同時管理多個產品。
  • 參與貿易展覽攤位職責以協助開發潛在客戶。
  • 與內部和外部聯絡人一起工作。

要求：

• • 擁有至少 3 至 5 年向大中型企業銷售企業安全和網路解決方案的經驗。
  • 具有成功開發和/或管理已產生顯著收入成長的大客戶的經驗。
  • 豐富的安全和網路解決方案知識
  • 團隊合作精神、自我激勵、結果導向、高度獨立。
  • 靈活且能夠出差
  • 強大的商業頭腦和天生的領導能力
  • 良好的演講和談判技巧。
  • 能夠在很少或沒有直接監督的情況下工作

津貼和福利

• 委員會
• 津貼（移動、交通等）
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療和人身意外保險
• 個人發展機會

Position Overview:

Work closely with the Head Of Sales to establish sales & marketing activities for International and Local Clients. Assist in sales operations, assigning tasks, managing budgets, cost evaluation, project coordination, managing deadline.

Key Responsibilities:

1. Works closely with the Head of Sales to establish sales & marketing services activities for each client to assist in the achievement of the clients' corporate objectives for products and services.
2. Identifies and establishes Marketing Services processes and procedures, and manages their development and implementation.
3. Builds trusting, long term relationships with local & international partners, gaining an in depth knowledge of their business leading to the growth of a mutually beneficial partnership.
4. Participates in the management of the client's budget relating to Marketing Services activities, adhering to established guidelines.
5. Analyses and evaluates the effectiveness of each marketing services program in conjunction with the partners, and ensures key learnings are captured and shared.
6. Manage project budgets.
7. Proactively sources new suppliers, broadening and enhancing knowledge of our services.
8. Working with and setting up outsourced suppliers to obtain preferential arrangements, (cost, delivery etc), service delivery.
9. Coordinates various marketing services activities, ie. Merchandising, Sampling, Production, Maintenance & etc.
10. Manages the production and distribution of promotional and collateral materials to support marketing programs.
11. Coordinates the mechanics of sales & promotions.
12. Ad hoc duties.

Requirement:

1. Diploma in Marketing, Business Studies or equivalent.
2. Minimum 2 years experience in a marketing environment.
3. Must be good in English & Mandarin, dealing with professional clients.
4. Marketing / Sales Admin background are welcome to apply.
5. Knowledge and evidence of the application of the full sales & marketing mix, preferably in more than one industry.
6. Strong people management/development skills.
7. Highly developed commercial skills & time management skills.
8. Independence, not afraid of asking questions.
9. ⁠Have the ability to prepare and present proposal to client.
10. Careful, responsibility and will to pursuit accomplishment.
11. Creative thinking and problem-solving abilities.
12. Ability to work collaboratively in a fast-paced, deadline-driven environment.
13. Excellent communication and presentation skills.

*Preferred Language of English and Mandarin

 What We Offer:

1. Competitive salary and benefits package.

2. Opportunity to work on exciting projects with top-tier clients.

3. Creative and collaborative work environment.

4. Professional development and growth opportunities.

 Join us at Tisen Group and bring your creativity to life with impactful design solutions!

We are representing our client from F&B industry. As our client is expanding, they are looking for Outlet Manager to join their team. The ideal candidate will be responsible for ensure restaurants run smoothly and efficiently.

Job Description:

1. Maintaining administrative records pertaining to your branch particularly on compliance to internal SOP, halal & regulatory requirements.
2. Maintaining accounting records (supplier purchases over sales to avoid account burst) for your branch.
3. Requesting payment for all purchases (2x for suppliers & any ad hoc payments) after amount verified, for your branch.
4. Maintaining weekly work schedule, HR related documentations, payroll processes & hiring staff for your branch.
5. Verifying end-of-day closing report, daily purchases and ensure all record tallies for your branch.
6. Ensuring operation running smoothly for your branch, which includes:
7. Maintains daily Google review collection
8. Succeed in Mystery Customer program
9. Succeed in Internal Audit initiatives
10. Ensures monthly sales target achieved
11. Maintenance on all equipment, items & atmosphere
12. Perform other tasks as assigned

Job Requirements:

• At least 2-3 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.
• Preferably aged below 40
• Working hours: Based on given shift (9 hours per day/ 6 work days - 1 day OFF)

Basis Salary: Up to RM 4,000



Benefits & Entitlements:

- EPF Contribution (13%)

- SOCSO & EIS

- Daily meals (allowance / foods)

- Hostel / accommodation

- Travel allowance (T&C applies)

- Birthday token

- Medical entitlement

- No-MC reward

- Dental Claim (T&C)

- High chance of annual salary raise

- Monthly bonus if branch meets or exceeds target sales

- Annual leave, medical leave & other specific leaves as recognized by the company (in addition to the AL / MC etc)

Vacant Outlet Location:

1. Larkin Jaya, Johor Bahru

2. Setapak, Kuala Lumpur

If you are passionate about managing a restaurant, we encourage you to apply for this exciting opportunity! 

Consultant In-Charge:

Mesha | mesha@talentrecruit.com.my | +6016-394 2898

Only shortlisted candidates will be notified!

Perks & Benefits

• Commission and bonus
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities
• Dental insurance

Job Responsibilities:

• Oversee and manage operations across various departments such as Logistics, Manufacturing, General Admin and Manpower planning to ensure smooth day-to-day activities.
• Provide comprehensive support to manager by coordinating departmental activities and managing workflow between different operation site and team members.
• Take charge of employee management, ensuring staff performance aligns with company standards and policies.
• Serve as a liaison with Head of Departments (HODs), ensuring that operational updates and reports are communicated to senior management efficiently.
• Handle travel arrangements and accompany management on business trips when required, taking care of operational matters on-site.
• Perform hands-on tasks from arranging work at lower levels to handling key managerial responsibilities as directed by the leadership team.

.

Requirements:

• Male candidate and Mandarin literate is preferred to effectively communicate within the organisation stakeholders ( Business nature requirement)
• Strong leadership and organizational skills, with the ability to manage employees and ensure operational efficiency.
• Experience in operations management or similar roles.
• Willingness to travel and work across multiple departments as per operational needs.
• Bachelor’s Degree/Diploma in Business Administration, Operations Management, Logistics, or related fields.
• At least 3 years of experience in operations management, logistics, or a similar role, with a proven track record of managing teams and improving operational processes.

.

Perks & Benefit:

• Competitive salary based on experience.
• Travel allowances
• Opportunities for professional growth.
• Work within a dynamic and fast-paced environment.

Job Summary:

The Sales & Project Management Manager is responsible for maintaining and driving sales growth while managing and executing projects that align with business objectives. This role requires a strategic thinker with a strong understanding of sales processes and excellent project management skills to ensure the successful delivery of initiatives that boost revenue and client satisfaction.

Key Responsibilities:

Sales Management:

1. Identify and pursue new business opportunities to meet and exceed sales targets.

2. Develop and maintain relationships with key clients, understanding their needs and providing tailored solutions.

3. Prepare and present sales proposals, negotiate deals, and close deals.

4. Monitor market trends and competitor activities to identify potential growth opportunities.

5. Collaborate with the marketing team to develop sales campaigns that drive customer engagement and conversions.

Project Management:

1. Plan, execute, and oversee projects from concept to completion, ensuring alignment with company goals.

2. Define project scope, objectives, and deliverables in collaboration with stakeholders.

3. Develop and manage project timelines, budgets, and resources.

4. Coordinate with cross-functional teams, including sales, sourcing & purchasing, operations, to ensure seamless project execution.

5. Track project progress, identify risks, and implement corrective actions as needed.

Client Relationship Management:

1. Serve as the primary point of contact for clients during the project lifecycle, ensuring their needs are met and expectations are managed.

2. Conduct regular check-ins with clients to provide updates, gather feedback, and ensure satisfaction.

3. Handle client inquiries, complaints, and issues promptly and professionally.

Reporting & Analysis:

1. Monitor sales performance metrics and generate regular reports for management.

2. Analyze project outcomes and sales data to identify areas for improvement.

3. Provide insights and recommendations based on data analysis to optimize future sales strategies and project management practices.

Team Collaboration:

1. Work closely with the sales, marketing, operations, sourcing & purchasing to share insights, strategies, and best practices.

2. Participate in team meetings, providing updates on sales progress and project status.

3. Assist in training and mentoring junior staff as needed.

Qualifications:

Education: Diploma Or Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

Experience: 4-5 years of experience in sales, project management, or a related role.

Skills:

1. Strong sales acumen with a proven track record of meeting or exceeding sales targets.

2. Excellent project management skills, including the ability to manage multiple projects simultaneously.

3. Strong communication and negotiation skills.

4. Language Proficiency: Fluent in English, Mandarin & Malay.

5. Possesed own transport, willing to travel with valid.

6. Preferably worked in related agency of fast moving goods marketing, event, advertising, consultating company of similar industry.

7. Personal Attributes: Self-driven, highly organized, with strong attention to detail and the ability to work under pressure.

*Preferred Language of English and Mandarin

What We Offer:

1. Competitive salary and benefits package.

2. Opportunity to work on exciting projects with top-tier clients.

3. Creative and collaborative work environment.

4. Professional development and growth opportunities.

Join us at Tisen Group and bring your creativity to life with impactful design solutions!