Duties and Responsibilities

• Develop business opportunities with project target prospects to build business relationship and close sales.
• Delivery quotations, proposals and all kind of document preparations for presentation purpose.
• To achieve Personal Sales Target & KPI set by company.
• Coordinating with various internal and external departments to get things done efficiently and promptly.
• Plan approaches and presentation with potential clients to develop proposals and to close sales.
• Handle payment collections by monitoring on customer ageing and work closely with account for late payment customer action.
• Attends necessary after sales & services matter to resolve customer matter promptly.
• Report and do all other task instructed by superior.

Requirements

• SPM / Certificate
• Conversant in English, Bahasa Malaysia
• Added advantage in technical marketing or industrial sales experience
• Solid written and verbal communication skills.
• Outstanding presentation and creativity skills.
• Positive working attitude
• Fresh graduates are welcome to applied.

Job Benefits

• Commission and bonus
• Allowance (transportation, phone, petrol & etc.)
• Personal leave
• Personal development opportunities

Working conditions and physical environment 

• Working hours from 830am – 6pm, Monday to Friday

Job Location

• Petaling Jaya (HQ): 27, Jalan PJU 3/49, Sunway Damansara, 47810 Petaling Jaya Selangor.
• Penang: 59, Jalan Perai Jaya 4, Bandar Perai Jaya, 13600 Seberang Perai Penang.
• Johor Bahru: 32, Jalan Kempas Utama 2/4, Taman Kempas Utama, 81300 Skudai Johor Bahru

我們正在尋找一位充滿活力、注重結果的銷售主管加入我們的團隊。作為銷售主管，您將在推動銷售成長和擴大客戶群方面發揮關鍵作用。您將負責識別和尋求新的商機、管理客戶關係並實現銷售目標。

• 誘人的佣金
• 強化學習的機會
• 友善的同事
• 節日慶典假

職責：

• 履行日常工作職責，例如執行電話行銷電話、確保預約、推銷銷售演示以及跟進客戶和日常活動更新的資料輸入。
• 成為充滿活力的團隊的一部分，透過滲透新市場來增加組織的市場份額，這可能有助於實現收入、永續性和獲利目標。
• 透過成功管理銷售團隊來實現成長並實現銷售目標。
• 設計和實施策略性銷售計劃，擴大公司的客戶群並確保其強大的影響力。
• 透過與客戶合作並了解他們的需求，建立和促進強大、持久的客戶關係。
• 負責在銷售過程中和售後提供技術支援。
• 識別新興市場和市場變化，同時充分了解新產品和競爭狀況。
• 與跨部門合作並與各級人員密切討論，以確保滿足客戶的期望和目標。
• 代表公司參加展覽或會議。
• 定期提交每週/每月銷售報告並根據指定的時間表預測銷售預測。
• 為團隊努力做出貢獻，並在需要時協助執行任何臨時任務。

要求：

• 強大的人際交往和溝通技巧，可與客戶建立融洽的關係並有效地呈現訊息。
• 出色的談判和成交技巧。
• 自我激勵和目標驅動，對銷售充滿熱情。
• 能夠獨立工作並作為團隊的一部分。
• 擁有自己的交通工具並願意出差
• 候選人必須至少擁有文憑、高級/高級/研究生文憑、-學士學位、研究生文憑、專業學位、碩士學位，任何領域。
• 能夠熟練地用英語、馬來語和普通話進行交流將是一個額外的優勢。
• 具有強大的團隊合作精神，具有出色的人際交往和溝通能力，並且對演講充滿信心。
• 鼓勵應屆畢業生申請。有經驗的人會更有優勢。

加入我們的團隊擔任銷售主管，透過推動銷售成長和建立牢固的客戶關係為我們的成功做出貢獻。我們在充滿活力和支持性的工作環境中提供有競爭力的薪資、佣金結構和職業發展機會。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 休閒著裝要求
• 免費小吃/歡樂時光
• 事假

職位說明 ：

• 向客戶提供商品知識和購買建議。
• 從零售和電子商務市場開發並產生新業務/客戶。
• 建立並維持牢固、持久的客戶關係，以促進回頭客和推薦
• 團隊合作能力強。
• 對汽車改裝產業有濃厚的興趣與熱情。

職位要求：

• 至少1年汽車領域經驗者優先
• 歡迎 SPM/文憑/商業、行銷或相關領域的學位
• 出色的溝通和人際交往能力對於與客戶建立融洽的關係至關重要。
• 能夠獨立工作、確定優先事項並按時完成任務。
• 強大的談判和說服能力，能夠成功完成交易。

津貼和福利

• 醫療的
• 公積金
• 索斯科

職位說明 ：

• 了解客戶需求並向客戶提出銷售建議。
• 維護和發展與現有和新客戶的關係。
• 與客戶就材料的價格、成本、交貨期和規格進行談判。
• 作為正式投標過程的一部分，創建詳細而全面的提案。
• 與生產團隊聯絡，檢查銷售訂單交付進度。
• 每週提交銷售報告，其中包括市場洞察、銷售和訂單資訊等資訊。
• 完成管理層設定的銷售目標。

職位要求：

• 候選人必須至少擁有內場文憑或證書。
• 能夠用國語、國語和英語溝通，與國語利害關係人聯絡。
• 至少1-2年相關領域的工作經驗。
• 歡迎應屆畢業生加入我們！
• 所需技能：行銷、銷售、溝通、客戶服務
• 在快節奏、充滿活力的組織中，這是一個絕佳的機會。
• 我們將為合適的候選人提供有吸引力的薪酬。

為什麼今天要加入我們？

• 基本工資+每月佣金+團體佣金（每6個月）
• 可能賺取高達 RM7k 或以上（取決於個人成就）
• 提供醫療津貼、健身津貼、停車位、汽油津貼！
• 提供年度績效獎金
• EPF 和 Socso
• 積極和支持性的工作環境

JOB DESCRIPTION : 

• Provide knowledge and purchasing advise of merchandise to customer.
• Develop and generate new business / customers from both retail and E-commerce marketplaces.
• Build and maintain strong, long-lasting client relationships to foster repeat business and referrals
• Strong teamwork capabilities.
• Having strong interest and passion in car modification line.

JOB REQUIREMENTS :

• At least 1 Year Experience in automotive field will be advantaged
• SPM/Diploma/Degree in business, marketing, or a related field are welcome
• Excellent communication and interpersonal skills are essential for building rapport with clients.
• Ability to work independently, set priorities, and meet deadlines.
• Strong negotiation and persuasion abilities to close deals successfully.

Perks & Benefits

• Medical
• EPF
• Sosco

義務和責任

• 透過專案目標前景開發商機，建立業務關係並完成銷售。
• 交付報價、建議和用於演示目的的所有類型的文件準備。
• 完成公司設定的個人銷售目標和KPI。
• 與內部和外部各部門協調，有效率且及時地完成工作。
• 與潛在客戶一起規劃方法和演示，以製定提案並完成銷售。
• 透過監控客戶的帳齡來處理收款，並與帳戶密切合作，處理逾期付款的客戶行為。
• 參加必要的售後服務事宜，及時解決客戶問題。
• 報告並完成上級指示的所有其他任務。

要求

• SPM / 證書
• 精通英語、馬來語
• 技術行銷或工業銷售經驗的額外優勢
• 紮實的書面和口頭溝通能力。
• 優秀的表達能力和創造力。
• 積極的工作態度
• 歡迎應屆畢業生申請。

工作福利

• 佣金和獎金
• 津貼（交通、電話、汽油等）
• 事假
• 個人發展機會

工作條件和物理環境

• 工作時間週一至週五上午 830 點至下午 6 點

工作地點

• 八打靈再也（總部）： 27, Jalan PJU 3/49, Sunway Damansara, 47810 Petaling Jaya Selangor。
• 檳城： 59, Jalan Perai Jaya 4, Bandar Perai Jaya, 13600 Seberang Perai Penang。
• 新山: 32, Jalan Kempas Utama 2/4, Taman Kempas Utama, 81300 Skudai Johor Bahru

我們是一家老牌 IT 設備和服務供應商，總部位於雪蘭莪州八打靈再也，擁有龐大的成熟客戶群。

我們正在尋找合適的候選人加入我們團隊並與我們一起成長。

有興趣的候選人可以致電03-79601333聯繫我們或訪問我們的網上商店https://www.nlitretail.com.my或寫信給我們hr@nlit.com.my

只有入圍候選人才會被聯絡進行面試

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 事假
• 開放文化

職責：

• 透過卓越的銷售服務確保高水準的客戶滿意度。
• 保持出色的商店狀況和視覺行銷標準。
• 保持商店庫存充足。
• 確定客戶的需求和願望。
• 推薦並展示符合顧客需求的商品。
• 歡迎並問候顧客。
• 管理銷售點流程。
• 積極參與新貨的接收。
• 隨時了解最新的產品資訊。
• 準確描述產品的特點和優點。
• 遵守所有公司政策和程序。

要求：

• 擁有豐富的零售銷售工作經驗。
• 很好地理解銷售原則和客戶服務實踐。
• 超額完成銷售配額的記錄。
• 較強的溝通和人際交往能力。
• 客戶服務重點。
• 個性友善、樂於助人、自信、迷人。
• 基本的管理技能。
• 最低 SPM/O 水準或同等水準。

津貼和福利

• 附近的公共交通
• 中心位置
• 事假
• 個人發展機會
• 期轉現 (EFP) 與社會保險 (SOCSO)

Reporting to Head of Sales Excellence of Region AA, you will play an important role of providing the analysis on how we can make our distribution in the market becomes more effective and efficient. You will need to come up with a model and framework on how we want to expand our distribution in the region that can support our long-term growth target.

The distribution framework must support our country sales organizations across Asia, Middle East and Africa in engaging with our customers, which based on strategic partnerships, supported by data you developed our performance-based distribution partnerships.

The responsibility of this role will be as below :

• Analyse sales data in the region Asia, Middle East and Africa on channel mix and provide recommendations to optimize our go to market approach for the region.
• Develop overall go to market approach for the region based on the analysis above.
• Define leading measures and KPIs to the approach and framework.
• Monitor the progress of the approach and make necessary actions to make sure the approach is working.
• Work closely with cross function team, include commercial team (sales and marketing) in both the region and countries, legal and compliance team.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

About The Role

We are in search of an accomplished Product Manager with a fervor for crafting customer-centric products. Join our dynamic and fast-paced environment, collaborating with cross-functional teams to conceive, create and launch products that align with the company's vision and strategy.

Key Responsibilities:

• Cultivate a profound understanding of the customer experience, identifying product gaps and devising innovative solutions to bolster market share, enhance customer journey and fuel growth.
• Garner support for the product vision internally and externally, cultivating strong relationships with key partners.
• Formulate pricing and positioning strategies for products.
• Translate the product strategy into meticulous requirements and prototypes.
• Prioritize and define product activities, considering their impact on the business and customers.
• Collaborate closely with engineering teams to ensure swift time-to-market and resource optimization.
• Spearhead product launches, coordinating efforts with the public relations team, executives, fellow product management colleagues.
• Assess promotional plans to ensure alignment with the product line strategy and effective message conveyance.
• Champion the product, serving as its evangelist to heighten awareness and comprehension.
• Represent the company by engaging with customers, seeking feedback on company products and services.

• Demonstrated experience in product management or as an associate product manager.
• A proven track record of successfully managing all facets of a product's lifecycle.
• Proficiency in devising product and marketing strategies, with an adeptness in articulating recommendations to executive leadership.
• A solid technical background with hands-on experience or comprehension of software development and web technologies.
• Exceptional problem-solving abilities, coupled with a willingness to dive into tasks.
• Proficiency in collaborating with cross-functional teams within a matrix organizational structure.
• Superb written and verbal communication skills.
• Preferably, an MS/BS degree in Computer Science, Engineering, or a related field.

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Product Manager, you will play a key role in driving the success of our operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

• The chance to make an immediate impact on Bjak’s success in Malaysia.
• A creative and flexible work environment that encourages innovation.
• Competitive compensation, benefits, and opportunities for professional growth.

The Pre-Sales and Post-Sales Support Associate within the Strategic Analytics and Insights (SAI) team plays a vital role as the key liaison between Commercial, Finance, and Sales teams. This role involves providing expert guidance on finance processes, ensuring strict adherence to the Monthly Closing Calendar deadlines, and supporting the smooth execution of sales operations. You will work closely with sales development teams across APAC, collaborating with cross-functional teams to optimize tools and processes that accelerate the sales cycle, enhance efficiency, and drive business growth. 

• Collaborate with SA&I sales representatives to support day-to-day Inside Sales activities and ensure seamless operations. 

• Assist sales representatives in updating decks with NIQ branding, ensuring all content is polished and client-ready. 

• Manage and maintain CRM records for sales representatives, ensuring accuracy and consistency. 

• Analyze market data to identify trends, patterns, and actionable insights to inform sales strategies. 

• Lead digital sales campaigns using Microsoft Dynamics, Salesloft, ZoomInfo, and LinkedIn Sales Navigator to drive lead generation and opportunity development. 

• Handle invoicing and contract renewals, ensuring timely and accurate billing processes. 

• Ensure proper revenue recognition by updating project dates and coordinating follow-ups with Operations and sales representatives on pending tasks. 

 A Little Bit About You

You have a keen eye for detail and a strong sense of punctuality. With a commercial mindset and a solid understanding of marketing, you excel at bringing clarity to complex situations. You're proactive, take the initiative, and thrive as a self-starter. The ideal candidate brings experience in Inside Sales, Sales Enablement, or Sales Operations within a multinational organization, demonstrating a knack for driving efficiency and supporting sales teams in a dynamic environment. 

• Oversee, develop, and manage detailed integration plans of new acquisitions and investments into the Group for non-solar business.
• Drive continuous improvement across the portfolio of acquired companies and their synergy with the Group's core business activities.
• Work closely with cross-functional teams (finance, operations, HR, IT, legal) to ensure successful and timely integration of acquired companies.
• Monitor integration progress and resolve any issues that arise to ensure smooth transitions.
• Evaluate the performance and strategic fit of acquired companies within the broader organizational goals of the Group, making adjustments as needed.
• Provide insights and recommendations to senior leadership regarding strategic adjustments and areas for further investment or divestment.
• Collaborate with business unit leaders, functional department heads and senior management to ensure alignment and effective execution of integration strategies.
• Track and report on the realization of synergies and benefits post-acquisition, ensuring that they meet or exceed projections.
• Act as the primary point of contact for internal and external stakeholders regarding post-acquisition integration and portfolio management.
• Prepare and present regular updates on post-M&A portfolio performance, including integration progress, financial results, and operational improvement.

• Bachelor's degree in business administration, engineering or other relevant fields.
• Proven experience in a smilar role, preferably in Corporate Strategy, M&A and Business Development.
• minimum 5 years of working experience.
• Customer oriented, independent and good interpersonal skills.
• Proficient in Microsoft Office.
• Ability to work independently and as part of a team in fast paced environment.
• Passionate to learn, able to work systematically, demonstrate accountability.
• Required language(s): Bahasa Malaysia, English.
• Possess own transport.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Position Summary:
We are seeking a highly skilled and driven Investment Portfolio Manager to oversee and optimize investment portfolios by conducting thorough market research, financial modeling, and strategy implementation. This role involves identifying investment opportunities, managing risks, and ensuring portfolio performance aligns with organizational objectives. The ideal candidate will bring experience from equity research, investment banking, hedge funds, private equity, or related fields, coupled with a strong foundation in financial analysis and valuation.

Key Responsibilities:

Portfolio Management:

• Develop and implement tailored investment strategies to maximize returns within the defined risk framework.
• Regularly review and adjust portfolio allocations in response to market trends and opportunities.
• Manage day-to-day asset trading and ensure alignment with strategic goals.

Research and Analysis:

• Conduct detailed industry and company-specific research, including due diligence and channel checks.
• Build and maintain advanced financial models for company valuation and performance tracking.
• Report on economic, industry-specific, and market developments to inform investment decisions.

Relationship Management:

• Build and maintain relationships with sell-side analysts, sales representatives, and research associates.
• Attend conferences and industry events to expand knowledge and networks.
• Support communication with clients, stakeholders, and internal teams, delivering clear and insightful recommendations.

Risk and Compliance:

• Identify and mitigate risks associated with portfolio assets.
• Ensure compliance with relevant regulatory and ethical standards.
• Uphold the highest levels of professionalism, integrity, and excellence in all tasks.

Innovation and Strategy:

• Assist in creating and innovating unique investment strategies based on emerging trends.
• Participate in developing solutions that contribute to broader organizational goals, including sustainability and technological advancements.

Performance Monitoring and Reporting:

• Track portfolio performance and prepare detailed reports for internal and external stakeholders.
• Contribute to quarterly and annual updates, providing insights on risk, opportunities, and investment adjustments.

Qualifications and Skills:

• Bachelor’s degree in Business Administration, Finance, Economics, or a related field (CFA or MBA is a plus).
• Minimum 1+ years of experience in equity research, investment banking, hedge funds, private equity, or a similar role.
• Advanced financial modeling and business analysis skills.
• Strong understanding of financial markets, investment strategies, and valuation methodologies.
• Exceptional analytical, critical thinking, and decision-making skills.
• Proficiency in financial software and tools for research and modeling.

Preferred:

• Experience in managing client relationships and communicating complex concepts effectively.
• Familiarity with regulatory frameworks and compliance requirements.
• Entrepreneurial mindset and ability to adapt in a dynamic environment.
• Knowledge of tax implications of investment decisions and portfolio adjustments.

• Competitive salary and performance bonuses.
• A collaborative, high-performance work environment focused on innovation and impact.
• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Flexible working hours & arrangement, Casual work attire

Overall Responsibilities to support TMM Flooring in executing TM strategies and functions as below:

• Identify key market segment for development in line with current market trend.
• Project proposals, including follow-up activities.
• Selected presentation & training both internally and externally.
• Support marketing activities of TM Flooring.
• Support specification & sales team with TM related activities, project follow-up
• Manage Key Account as and when required.

• Lead the Operations & Maintenance (O&M) aspects of the Interconnection Facility (IF) for Utility-Scale Solar projects.
• Design and implement an effective maintenance plan on medium and high voltage systems as well as related power quality/telecontrol/telemetering/ICT system.
• Present O&M perspective in reviewing relay protection scheme and control design during construction and operation phase.
• Serve as an expert on transmission-related market design and regulatory issues, monitor key developments, and provide recommendations in these areas.
• Setup and lead a technical team consist of engineer and chargeman to respond to electrical breakdown at Interconnection Facility (IF) while ensuring compliance on Service Level Agreement.
• Communicate effectively with authorities, engineering consultants, competent persons, contractors, vendors and clients during projects phase and service warranty period.
• Develop maintenance procedures related to 6.6kV up to 132kV equipment while ensuring compliance with Health, Safety, and Environment legislation.
• Review project technical information and installation quality prior to Defect Liability Period and service warranty.
• Verify all the maintenance outcomes performed by technicians and contractors. Ensure that the countermeasures applied are in accordance with the standards, procedures and specifications allowed.
• Gather information on design failure, installations quality, or materials quality issue, and provide constructive feedback to Project Management team for future improvements.

• Possess at least 7 years of working experience in the development or operation of Interconnection Facility (IF) up to 132kV.
• Possess a Bachelor's Degree in Electrical Engineering or equivalent, or
• Certified competent person by Suruhanjaya Tenaga in 33kV or 132kV discipline.
• Expert in protection co-ordination studies and configuration of major relay brands approved for by TNB for Utility-Scale Solar Interconnection Facility.
• Experience with commissioning SAT/FAT activities including secondary injection test.
• Experience in secondary and primary designs of medium and high voltage equipment, including protection, metering, automation, power quality, and ICT.
• Excellent analytical, problem solving and decision-making skills.
• Customer oriented, independent, and good interpersonal skills.
• Good in communication, and excellent verbal and written in Bahasa Malaysia and English.
• Able to work on weekend and public holiday if required.
• Possess valid driving license D, and able to travel to remote areas.

Scope of Position

The focus of Sales Operations is to optimize the effectiveness of the district sales team by providing support to the District Sales Team and Manager. The Sales Operations candidate must have a desire to become an expert in sales fundamentals and process, and the drivers of results for their Sales team.

Using strong communication skills and deadline management, sales operations will effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope, and have the ability to perform in a challenging and fast-paced environment. This role provides growth opportunity, recognition and reward for the achievement of business results. Position gains great insight to moving into a field Sales position if desired.

Reports to District Sales Manager

Key Deliverables

These are the minimum results expected from Sales Operations:

1. Manage monthly delivery of key reports to the District Sales Manager.
2. Manage weekly sales meetings, as directed by the District Sales Manager.
3. Organize sales events to drive existing and new customer engagement.
4. Ensure updated marketing materials are accessible to Sales team and create customer-focused PowerPoint presentations from various marketing material. Work with CHQ-Marketing team for customized content when needed.
5. Manage company visitors and arrange meeting schedules with sales team.
6. Deliver qualified sales leads to the team.
7. Deliver and coordinate bid response information requested by the local Sales team or the Expeditors network.
8. Provide rates and pricing support.
9. Attend training & development sessions to understand the requirements of Sales.
10. Organize training sessions related to Sales for your branch, as directed by the District Sales Manager.
11. Update CRM and ensure data integrity measurements are met for the branch.
12. Take on additional assignments, as required, in support of company needs.

NIQ Customer Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insights on consumer buying behavior, in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement, and solutioning.

Responsibilities

• Support team in managing in-market complex customer queries, build apt hypothesis and bring prompt resolution with data support and effective communication.
• Work closely with in-market Consulting, Analytics & Insights team, Operations and Data Science, Global customer Service Centre to ensure all work is connected to client business issues and is delivered according to established timelines and in a way that contributes to driving client outcomes.
• Create an environment to encourage and drive solution mindset and to leverage best practices.
• Enhance servicing efficiencies through planning and execution of client engagement model to attain acceptable client (NPS) satisfaction scores.
• Measure emerging issues and quality trends, flag out areas of improvement regularly, and share with respective teams for improvement.

• Highly organized and efficient professional with administrative, operational and customer services.
• Understand and assist to coordinate the entire sales processes for project based business (from pre-qualification till successful handover of the project to end customer).
• Actively involved in the operational aspect of sales processes including but not limited to coordinating pre-shipment, shipment matters, billing cycles and documentations with vendors and manufacturing plants.
• Primary responsibility is ensuring organizational effectiveness in operation and providing support to organization's admin, sales and after sales functions to achieve organization’s strategies, policies and targets.
• Understand and apply the basic fundamentals of business administration in project based business.
• Coordinate and interact with a multi-cultural/disciplinary environment that requires communications across ASEAN countries
• Understand the fundamentals of market research in relation to its application to business product of the department
• Assist with other ad-hoc administrative tasks.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

This role focuses to perform the HR services-related tasks (eg. HR administrative, recruitment, learning/training development, HR service desk etc.) in timely manner. Candidate should be able to think out of the box and challenge the existing process to ensure continuous improvement.

• Establish a strong rapport with hiring managers to understand their strategic staffing needs and fill vacancies in a timely manner.
• Work with hiring managers to develop job descriptions and requirements, post advertisements in a variety of job platforms
• Review online applications, evaluate qualifications of both internal and external candidates, conduct interviews to analyse candidate experience and fit, coordinate pre-employment tests as needed, verifying references.
• Manage candidate interview results and selection decision with hiring manager. Provide candidates feedback on interview results as appropriate.
• Complete reference check and background checks on selected candidates, as requested.
• Liaise between new hires and human resources, ensuring submission of all documentation required.
• Be proactive, think strategically, and network early in search of stellar candidates for all positions.
• Recommend system improvements to current recruitment processes to ensure streamlined, cost effective, high quality services are provided to hiring managers.
• Track applicant flow, maintain pipeline of qualified candidates for future consideration, help collect and analyse recruitment data.
• Build and maintain database of qualified professionals to rapidly respond to talent management needs.
• Represent Bjak with professionalism, enthusiasm and energy to sell the organization to prospective candidates.
• Conduct informational interviews with potential candidates. Solicit and prioritize internal referrals.
• Proactive use of social media, Facebook, Linkedin etc.

• Bachelor's degree or relevant experience HR Certification, ideally Bachelor’s Degree in Human Resources/Business/Social Sciences/Psychology field
• Bi-lingual proficiency in Bahasa Malaysia and English
• Quality driven – in communications and all system transactions
• 5+ years' experience in Human Resources
• Strong recruiting and demonstrated ability to improve talent acquisition strategies
• Demonstrated expertise training managers and employees
• Strong organizational, critical thinking and communications skills
• Attention to detail and good judgement

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Marketing Manager – Malaysia, you will play a key role in driving the success of our Malaysian operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

• The chance to make an immediate impact on Bjak’s success in Malaysia.
• A creative and flexible work environment that encourages innovation.
• Competitive compensation, benefits, and opportunities for professional growth.

• Develop and execute comprehensive sales strategies to achieve revenue targets, collaborating closely with the sales and marketing teams, and different business units.
• Build strong relationships with key stakeholders, understanding their energy needs and providing tailored solutions to several geographical markets.
• Work closely with engineering teams to customize energy storage solutions based on client requirements and project specifications, like a Product Manager.
• Prepare detailed proposals, technical presentations, and product demonstrations to showcase the benefits and capabilities of our energy storage solutions.
• Conduct market research and analysis to identify new opportunities and stay updated on industry trends and competitor activities.
• Support project implementation by coordinating with internal teams and external partners to ensure successful deployment and integration of energy storage systems.
• Front deal structuring, quotations and all other proposal development activities.
• Work with Marketing department to develop new strategy in the business proposal and added services for business growth.
• Responsible for full-fledged activities inclusive of Sales & Marketing and Customer Service Support.
• Act as the bridge between clients and the internal project development team to understand commercial and technical needs per customer requirements.
• Provide technical support for review/preparation of proposals, including customer meeting during project development stage.
• Lead on project budget control with detailed BQ understanding and possible cost improvement with value engineering for C&I projects.
• Participate in project tendering task force team to lead on commercial part for tender submission.

• Minimum 5 years of work experience in Engineering preferably Electrical or Renewable Energy (RE) industry

• Preferably 2 years and above experience in RE Industry and/or Energy Storage (BESS) business
• Good communication skills   
• Strong commercial and technical understanding of the RE business
• Proficient in Microsoft Excel, PowerPoint and Project
• Ability to multitask and perform effectively within tight deadlines
• Based in Malaysia office, but willing to travel/relocate for projects across Southeast Asia countries  

Key Responsibility & Accountability

1. Co-ordinate distributor teams and their activities at the point of sales in order to achieve sales targets.
2. Search for incremental opportunities to increase company sales in terms of new incremental distribution, shelf space and 2nd placement activities.
3. Conduct market intelligence in the given outlets (collect sales data, JDE and competitor activities etc).

Distribution and range:

• Ensure portfolio distribution in given stores according to the Master Stock List
• Co-ordinate new product launches with the distributor teams and ensure target distribution is achieved

Shelf management:

• Monitor and ensure compliance with planograms guidelines issued by the central office, detecting and managing opportunities

2nd placements:

• Monitor and ensure 2nd placements are executed according to plan
• Ensure correct implementation of products on the 2nd displays based on planograms and guidelines established

Pricing and promotions:

Ensure compliance with centrally agreed pricing and promotional plan

This position will be responsible for delighting clients around Asia Pacific through delivering retail measurement insights and analysis.

Main responsibilities include:

• Delight client stakeholders through retail measurement and consumer panel insights for a regional headquarter of a global client
• To help drive positive Net Promoter Score across the APAC region and HQ for the client
• Partner with the local NIQ market teams to elevate the customer engagement
• Contribute to regional industry and strategic thought leadership
• Collaborate on transforming the client experience with more efficiency of insights through Discover and embracing the NielsenIQ Service Model
• Support Account Development to identify revenue leads to help drive further growth

About the job

IKEA Malaysia is seeking a passionate Human Resource Manager who play a pivotal role in translating Ikano Retail’s global people strategy into actionable plans that drive business success and elevate the co-worker experience, working closely with the Retail Manager to ensure that HR strategies are effectively implemented and aligned with business priorities, collaborate with Store HR Managers to drive impactful people initiatives across IKEA Malaysia stores, ensuring alignment with the overall strategy while adapting to local needs.

Your assignment

• Develop and implement a forward-looking Country People Strategy that aligns with business goals, drives organizational transformation, and ensures market leadership.
• Work closely with the global HR team to design and implement strategic initiatives across key areas, including Rewards & Benefits, Talent & Organizational Development and Co-worker Experience.
• Drive the HR agenda for IKEA Malaysia stores in close collaboration with Store HR Managers, ensuring the seamless execution of the people cycle, HR initiatives, and action plans.
• Collaborate with cross-functional teams to integrate HR strategies into broader business operations, ensuring alignment and synergy in achieving business objectives.
• Establish and maintain a compelling EVP that positions IKEA as the employer of choice in Malaysia’s retail market, ensuring our brand resonates with top talent.
• Lead the design and implementation of innovative talent strategies.
• Build and sustain a high-performance culture through a strong performance management framework and learning and development programs.
• Ensure compliance with Malaysian labor laws, Ikano Retail policies, and HR standards.
• Lead the charge on Diversity, Equity, and Inclusion (DEI), embedding these principles across all people and business operations.
• Contribute to the development of the HR team by sharing innovative HR practices and insights gained from the Malaysian market, strengthening the organization’s collective knowledge.
• Serve as a trusted advisor and strategic partner to the Retail Manager, IKEA Malaysia, and the Malaysia Management Team, providing insights and recommendations that drive business success.
• Lead change management initiatives to ensure smooth transitions during restructuring, market expansions, or operational changes.
• Utilize HR technology and data analytics to optimize decision-making, improve workforce efficiency, and measure the success of HR initiatives.

• Responsible for an annual revenue target to be executed / developed through new business in the year.  
• Work together with Vertical Leaders / Customer Success Teams and independently identifying and addressing client’s business issue or project brief, with the support from the technical teams proposing the right & relevant solution (i.e. type of consumer study, data collection approach, research design, timeline and investment). This includes developing & presenting the proposed solution to clients.  
• Take lead on proactive client engagement, identifying the right decision makers within the targeted companies and maintain a relationship with prospective clients with the aim to become a trusted advisor, thus gaining more business opportunities.  
• Maintain an accurate and up to date knowledge on research techniques and applications; eager to learn about value added analysis to properly answer client’s key research objectives.   
• Demonstrate willingness and ability to think about the client's business and take concrete steps towards building knowledge about a key industry vertical and also Consumer Insights Solution.  
• Ensure the vertical leaders and customer success teams have a full understanding of the prospective client’s requirements to ensure we deliver quality outputs and achieve high CSAT results  
• Ensure the right costing and margin of all out going proposals 
• Support in Marcoms and create email campaigns via Sales Loft 
• Full compliance with our costing, leads, pipeline and revenue systems in timely manner 

Bjak is dedicated to providing access to affordable and sustainable financial services for people across ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Through our flagship platform, Bjak.com, we help millions of people find insurance policies that offer the best value and coverage tailored to their needs.

Our commitment to innovation is driven by our investments in cutting-edge technologies such as Custom API, blockchain, trading systems, and data science. This enables us to make financial services more accessible, transparent, and easy to understand—services that were once out of reach for many.

At Bjak, we excel at navigating complex regulatory landscapes and have developed some of the most innovative financial products globally. We're on a mission to transform how people in ASEAN engage with financial services.

Job Summary

We are seeking a proactive and hands-on Customer Experience & Admin Operations Manager/Team Lead to oversee and streamline our customer service and administrative functions. This role requires someone with a strong "can-do" attitude, who is not only capable of leading a team but also comfortable rolling up their sleeves to get involved in daily tasks when needed. The ideal candidate will be detail-oriented, proficient in Excel for reporting and analysis, and passionate about improving both customer experiences and operational efficiency.

Key Responsibilities:

Customer Experience Management:

• Lead and manage the customer service team to provide high-quality support and engagement.
• Develop and implement customer service strategies that drive satisfaction and loyalty.
• Actively handle customer queries and issues when needed, especially during peak times or escalations.
• Monitor and analyze customer feedback to identify areas for improvement.
• Develop and enforce service level agreements (SLAs) and key performance indicators (KPIs) for the team.
• Resolve escalated customer issues promptly and professionally.
• Train and mentor team members to deliver exceptional service.

Admin Operations Management:

• Oversee day-to-day administrative operations, including office management, record keeping, and inventory control.
• Be hands-on with administrative tasks when required, such as managing office supplies, preparing reports, or organizing company documents.
• Implement and refine administrative processes to ensure operational efficiency.
• Coordinate with cross-functional teams to manage office supplies, equipment, and contracts.
• Ensure compliance with company policies and procedures in all administrative activities.
• Prepare reports and presentations on operational metrics for management.
• Support the finance and HR departments with administrative tasks, as needed.
  

Team Leadership:

• Manage and motivate a team of customer service and administrative staff, fostering a positive and collaborative work environment.
• Set team goals, conduct performance evaluations, and provide ongoing feedback.
• Identify training needs and facilitate skill development for the team.
• Create and manage team schedules, ensuring adequate coverage for customer service and administrative tasks.
• Step in and provide direct support during peak periods or in case of staff shortages.

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Proven experience (5+ years) in customer service, administration, or operations roles, with at least 2 years in a leadership capacity.
• Strong leadership and people management skills, with a "doer" or "can-do" attitude and the ability to take a hands-on approach when necessary.
• Proficiency in Microsoft Excel for data analysis, reporting, and operational metrics.
• Excellent communication, problem-solving, and conflict-resolution abilities.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• High level of attention to detail and organizational skills.

Preferred Quality:

• Experience in process improvement and operational efficiency initiatives.
• Familiarity with data analysis and reporting tools.
• Experience working within a startup or fast-growing company environment.

At our company, we believe in fostering an environment where you can thrive. Our benefits package includes:

• Competitive salary
• Hybrid work arrangement
• Flexible working hours
• Casual work attire
• Comprehensive medical, dental and vision benefit
• Strong learning and development plans for your career growth
• International work environment and flat organization