We are looking for a Media Assistant, Print Media who performs all tasks involved in the Print News monitoring products. These include scanning, news searching, editing, data entry, and consistently high standards of translation quality. To follow standard work methods and practice safe work habits to ensure production is as efficient and safe as possible, which includes providing a consistently timely delivery and ensuring the products are always at a high standard of quality.

Job Description

• Completion of all works within the timeline and the time parameters is set based on SLA and company target.
• Scanning, news searching, editing, data entry and consistently high standard of translation quality. 
• Ensures high quality and relevancy of translation - translation is clear, concise and free of typographical errors
• Maintain a high level of work quality with zero human error.
• Communicate and escalate any issues with operations, quality or delivery to the Team Leader or Press Manager in a timely manner.
• Reacts effectively & quickly to any technical issues that could impede delivery time.

• Tertiary Qualifications are preferred but not essential
• Working arrangement Hybrid (WFH & WFO
• Knowledge in Google Workspace, especially Sheets and Docs
• Has media monitoring experience
• Positive attitude, meticulous, proactive, integrity, enthusiastic and able to work efficiently under minimum supervision
• Fluent in verbal and written English, Malay & Tamil
• Proficiency in Tamil

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe

Billing Operations

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Media plan actualization and reconciliation on monthly basis
• Update spots and remarks on Publicis’s proprietary billing platform based on actualized amount
• Generate proforma invoices for shared service team’s approval
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Participate in finance WIP billing meetings to make sure Client's invoices get processed and meet billing timelines.

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion within three months of activity end date
• Resolve/respond to client billing queries

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct
• Monitor campaign delivery and reconcile any under deliveries
• Assist with auditing process across specific client base
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting. 
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments
• Prepare CI for all mediums and help Planners manage all material submission timelines
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

Prenetics, a leading genomics-driven health sciences company, is revolutionizing prevention, early detection, and treatment. Our prevention arm, CircleDNA, uses whole exome sequencing to offer the world's most comprehensive consumer DNA test. At CircleDNA, we are on a mission to empower individuals to take control of their health and well-being. Since our inception in 2019, we have been providing a comprehensive genetic testing service that offers insights into a variety of health areas. Our cutting-edge technology and user-friendly online platforms have enabled us to offer actionable DNA insights that help people make informed decisions about their health. As a part of Prenetics Group, a global leader in genomics and personalized healthcare, we are committed to expanding our portfolio to include other exciting products such as vitamins, supplements, and other health assessments. Join us in our quest to revolutionize personalized healthcare.

Role Overview:
We’re looking for a talented, detail-oriented Social Media Designer to engage with our audience through visually compelling and informative social content. This role focuses on executing designs and managing day-to-day social media tasks, with growth potential to become a Social Media Specialist. Reporting to our Social Media Lead, you will work closely with our marketing, business development, and customer experience teams to create a cohesive social media presence across platforms such as Instagram, Facebook, YouTube, and LinkedIn.

Key Areas of Responsibility:

• Develop on-brand visuals and video content for social media, ensuring high-quality, engaging designs that connect with our audience.
• Organize and schedule posts to maintain consistent engagement and content flow.
• Respond to direct messages and comments to foster a positive, engaging community.
• Track and report social performance metrics using Excel, offering insights to support content decisions.
• Work alongside the marketing division to brainstorm & synchronize the Social Media Calendar with overall Marketing Calendar.
• Support the implementation of campaigns, such as KOL and social media ads, aligning them with social media strategies.
• Perform additional tasks as assigned to support the social media and marketing teams.

• 2+ years of experience in graphic design / video editing with a keen interest in Social Media Trends
• Proficiency in design software (e.g., Adobe Creative Suite, Canva) and basic video editing.
• Strong familiarity with social media platforms (Instagram, Facebook, LinkedIn) and Excel for analytics tracking.
• Creative writing skills in English; knowledge of Chinese/Cantonese is a plus.
• Passionate about social media and online engagement trends.
• Proactive, can-do attitude and a team player.
• Prior experience in health tech or similar industries is an advantage.
  

What We Offer:

• Opportunities for career growth into a Social Media Specialist role.
• Hands-on mentorship and a collaborative environment for skills development.
• A chance to shape the social media voice for a leading personalized healthcare brand.

Medical & Annual Leave: We care about your well-being—and your vacation selfies! That’s why, for our full-time employees, we honor your time off with annual leave and provide medical benefits for any bumps, bruises, or unexpected adventures.
Learning & Development: Got a passion project or skill you’re dying to master? We’ve got a learning allowance for that! We believe in supporting your growth, whether it’s for work or just because you’re curious.
Growth & Opportunity: Your future’s bright, and we want to help you shine! We’re all about providing opportunities for you to grow and reach your potential, with exposure to a global company and the chance to collaborate across different cultures.
Inclusive Workplace: You belong here! We foster an environment where everyone’s voice is heard, respected, and celebrated. Inclusivity is the name of our game!

Our DNA is P-R-E-N-E-T-I-C-S.
Get to know us; Get to know our DNA!
Passion - You love what you do and inspire excellence in others.
Resilience - You tackle challenges head-on with tenacity and calm.
Empowerment - You foster team spirit and encourage initiative.
Integrity - You're honest, accountable, and reliable.
Epic - You take risks, deliver results, and always strive to grow.
Transparency - You share openly, even when it's tough.
Ingenuity - You think creatively and make smart decisions, even in uncertainty.
Communication - You express ideas clearly and with empathy.
Selfless - You prioritize Prenetics and the team over individual goals.