• Administrative work on Ms Excel files or research work on MS Word
• Conducting research that is pertinent to understanding either the users of our platform or job applicants
• Planning and as well as designing tools that would be used to help our users understand themselves like with personality tests or processes that would help facilitate the users’ ability to find, enrol or to apply opportunities more easily (Like for learning and job opportunities)
• Working with graphics designers or coming up with your own website or mobile app page concept things such as psychology tests, career tests on Adobe XD
• If needed: To help run or be a part of induction programs or training programs for new employees to help them integrate into the company culture better
• If needed: Human resource functions such as interviewing and testing applicants

Provides hands on technical expertise (SME) , senior level technical guidance to application team as necessary

Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ database performance, capacity, resiliency , stability, replication and other key aspects

Researching and recommending solution that best meet business needs and enterprise operational requirements

Provide technical support to application development teams

Evaluate release of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact

Manage CI/CD pipelines & Deployments

Qualifications

Understanding of protocols like HTTP/HTTPS/FTP/SFTP/AS2 etc

Programing experience in Java

Write Unix Shell & Bash Scripting

Familiarity with Linux operating system and commands

Capability to troubleshoot integration issues efficiently

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our core strengths are in navigating complex regulations, creating innovative products, and delivering exceptional customer experiences.

Position Overview:
We are seeking a visionary Head of Customer Experience to lead our efforts in delivering exceptional customer satisfaction and loyalty. This role will drive the customer-centric strategy across the organization, ensuring that every interaction enhances the customer journey and fosters long-term relationships.

• Develop and implement a comprehensive customer experience strategy aligned with company objectives.
• Champion a customer-first culture across the organization.
• Analyze customer journeys to identify pain points and areas for improvement.
• Work cross-functionally to design and implement solutions that enhance the customer experience.
• Define and monitor key performance indicators (KPIs) for customer satisfaction and loyalty.
• Leverage customer feedback and data analytics to inform decision-making and strategy adjustments.
• Build and lead a customer experience team to drive initiatives and ensure consistent service delivery.
• Provide coaching and development opportunities for team members.
• Partner with internal teams (e.g., Sales, Marketing, Product) to align on customer needs and deliver a unified experience.
• Represent the voice of the customer in executive meetings and strategic planning.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• 5+ years of experience in customer experience or related roles, with 3+ years in a leadership capacity.
• Expertise in journey mapping, customer feedback systems, and CX metrics.
• Strong analytical, problem-solving, and interpersonal skills.
• Proficiency in CRM tools and customer experience platforms.

Personal Attributes:

• Strategic thinker with a customer-focused mindset.
• Passionate about creating meaningful and memorable experiences.
• Skilled in managing change and driving innovation.

• Competitive salary and benefits package.
• International work environment with a flat organizational structure.
• Opportunity to lead and shape a key function within a fast-growing company.
• Casual work attire and a collaborative team culture.

Design and develop highly complex and scalable Python modules.

Take ownership of end-to-end technical delivery, adhering to project timelines and requirements.

Participate in requirement analysis and propose alternative solutions where necessary.

Integrate applications using middleware software such as Avro Kafka and handle database design.

Deploy applications to OpenShift via CICD pipelines.

Collaborate with application support, developers, and product owners to ensure successful releases.

Be flexible to work extra hours to meet corporate and departmental goals.

Ability to prioritize and manage multiple tasks in a fast-paced environment, working under pressure.

Degree in Computing, Computer Science, or Engineering preferred.

3 to 8 years of experience, preferably in the financial/fintech industry.

Experience in supporting trading desks.

Familiarity with Agile/Scrum methodologies.

Excellent troubleshooting and debugging skills for 2-tier and multi-tier applications.

Experience as first-line application support for trading systems and back-office, handling issue analysis and general system checks and maintenance tasks.

Strong analytical and problem-solving skills.

Experience documenting design and development work in Confluence.

Primary Skills: Python, Unix, SQL

Expertise in Python (OOPs concepts, Flask/Django frameworks, multithreading, web sockets, and analytics tools such as Pandas and NumPy).

Strong experience in SQL and PL-SQL database design with at least one RDBMS (preferably MariaDB and MS-SQL).

Proficiency in writing batch scripts using shell scripting.

Experience with Linux, OpenShift, Avro-based Kafka, Docker, Nginx, Sentinel Redis, AngularJS basics, REST APIs (Flask), JSON, and web sockets.

Experience with CI/CD pipelines and Bitbucket.

• Ensure profit optimization and superior guest experience.
• Drive the hotel’s commercial performance.
• Create a performance-driven culture that meets the business objectives of key stakeholders: guests, employees, owners, and Accor.

We will focus on activities related to responsible sourcing management within procurement, supply chain ethical standards, and sustainable sourcing initiatives across Western Digital. The position will manage due diligence processes, supply chain mapping, and insights, whilst helping to develop and embed more sustainable procurement practices.

The role will support the corporate sustainability team and may undertake specific supply chain focused projects to help deliver solutions.

Accountability

In order for the incumbent to deliver the expected outcome, the incumbent is authorized to perform the following:

• Responsible for developing and managing supply chain mapping tools and databases.
• Communication and issue of information to supply chain, ensuring clarity, appropriate messaging and timeliness. Instigate and conduct supplier meetings where appropriate to support sustainability objectives.
• Co-ordination of supplier meeting, including tracking invites, responses and supporting with presentations.
• Ensuring that all relevant insights are captured and processed in a timely and accurate manner. This is to be achieved by collaborating closely with various business partners.
• Evaluating procurement and supply chain insights, identifying and pursuing missing data and working to improve the quality of data. Make recommendations and ensure clear communication of requirements through the supply chain. Assess and communicate risks.
• Preparing and issuing relevant data for reporting purposes, audit and cost/ benefit analysis.
• Using insights to identify opportunities and to make recommendations to improve approach, support the development of supply chain standards and help inform next phases of activity.
• Working alongside the Corporate Sustainability team to initiate and embed sustainability initiatives. Helping to implement agreed strategies and support objectives.
• Working in collaboration with various business partners, to enable the delivery of objectives. Where appropriate instigating and conducting stakeholder meetings, managing correspondence, building engagement and resolving queries.
• Developing knowledge and expertise as a sustainability and responsible sourcing specialist. Demonstrating in depth understanding of the broader industry, as well as relevant environmental and social considerations. Learning and managing new technical skills, processes and systems as required.
• Identifying further opportunities to help develop sustainability objectives. Supported by Category Manager and Corporate Sustainability team.
• Promoting good inter departmental relations and contributing to the establishment of a professional and efficient department reputation.

To lead and manage RODI, IWWTP, Schedule Waste and STP operation and maintenance and ensure site operation complying to all legal requirements and inspections by local authorities are fully complied for Sarawak Plant 1 and Plant 2.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• To lead and manage a group of RODI, IWWTP, Schedule Waste and STP outsource team and ensure site operation complying to all legal requirements and inspections by local authorities are fully complied for Sarawak Plant 1 and Plant 2
• To supervise and monitor the performance of the contractors. To make sure WESTERN DIGITAL’s rules and regulations are obeyed by the contractors.
• Liaison with engineering / production personnel on the RODI quality, consumption and IWWTP discharge waste and volume.
• Management of reliability, quality, cost, and safety in RODI, IWWTP, Schedule Waste and STP systems.
• To troubleshoot and solve problems of RODI, IWWTP, Schedule Waste and STP related issues at plant and at production floor.
• To manage the RODI, IWWTP, Schedule Waste and STP calibration of all the related equipment / instruments and unit operation of the plant.
• To lead, manage and provide timely report for facility operation of RODI, IWWTP, Schedule Waste and STP monitoring parameters.
• To always ensure that IMS System or any other certifications compliance.
• To prepare, maintain and update the up-to-date documentation for RODI, IWWTP, Schedule Waste and STP.
• To plan, monitor and execute preventive maintenance for RODI, IWWTP, Schedule Waste and STP.
• To involve, coordinate and follow-up on upgrading projects. Involvement in the planning, installation, commissioning and ensuring the project being carried out according to the requirements spelled out.
• To optimize & improve RODI system operations resulting in lower utilities & chemical consumption.
• To carry out assessment & benchmark against JO water usage in effort to reduce overall SWK water withdrawn, leading to improve sustainability.
• Continuous improvement at all wastewater and related areas that will benefit in term of treatment system efficiency treated wastewater discharge stability (in term of quality) and waste reduction. Monitoring of treatment process performance & plant optimization.
• Breakdown Issue/crisis (upset) management at off working hours, weekend, and public holiday.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible to supervise overall production area.
• Provide clear, regular communication of production priorities, challenges, and status across the shift to meet production schedules, goals and objectives.
• Directly manage Operators team, routinely provide guidance on career development in your team and regularly conducting performance management. engagement activities and monitor attendance.
• Responsible for labor planning and allocation between processes, 6S, line cleanliness, tardiness and training.
• Collaborate with Engineering/Supporting Team to solve day to day excursion, implement line process changes or new implementations for improvements.
• Periodically audit production adherence to visual aids and standard instructions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Accomplish scheduled daily preventive maintenance of tools inside cleanroom environment.
• Perform simple troubleshooting and repair activities of tools with breakdown following guidance from maintenance head.
• Ensure machine maintenance check sheets are filled out in a timely manner.
• Execute cost reduction initiatives spearheaded by engineers.
• Perform other duties as assigned by immediate superior.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform basic level analysis for production hold lots and give disposition and feedback to related team such as Product Engineer, Test Process Engineer, Assembly Process Engineer and Test Equipment Engineer for issue investigation
• Execute 1st level troubleshooting during test and escalate it to related team.
• Handle test engineering activity such as DOE/Volume checkout/correlation and etc.
• Maintain 6S in common of lab, in charge of units control in lab.
• Provide support for hardware release such as product correlation and machine buy-off activities qualifications.
• Attend to immediate product/system related testing issues and demonstrates open communication policy and involvement with production and maintenance people on achieving problem solution.
• Perform 1st level EFA and 2nd level EFA for production hold lots and give disposition, and feedback to related team for issue investigation;
• Support related production issue related to TPE(flushout).

As a technician in the R&D department, you will undertake several important responsibilities. This position requires strong organizational, communication, and data analysis skills, as well as the ability to handle multiple tasks flexibly to support the smooth progress of the R&D team. The specific job duties include:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for the daily management and inventory of laboratory materials, ensuring timely supply, reasonable inventory allocation, material disposal, and other related tasks, to ensure the smooth progress of experiments.
• Organize and arrange relevant experiments for engineering materials according to project requirements, ensuring the standardization of experiments and the accuracy of data.
• Responsible for FA work, assisting in analyzing the root causes of product failures.
• Use MES (Manufacturing Execution System) to establish and manage engineering materials, ensuring accurate records of material flow and usage data throughout the production and R&D processes.
• Conduct measurements and record related physical quantities such as three-point bending and warpage, ensuring the accuracy of test data to provide reliable basis for subsequent analysis and decision-making.
• Collect engineering test material data according to the requirements of engineers.

• • Build a cultural change to the shopfloor to functional heads level through – Training, team building and improvement projects to learn LEAN culture.
  • Develop and implement a structured audit system across APAC factories, focusing on compliance with key manufacturing excellence standards like LEAN, VSM, 5S, and OEE.
  • Use periodic audits to uncover inefficiencies, bottlenecks, and non-value-added activities, highlighting gaps between current operations and industry best practices to drive continuous improvement.
  • Create detailed audit reports that summarize findings, highlight areas for improvement, propose actionable recommendations, conduct root cause analysis for major inefficiencies, and provide feedback and support to local teams in implementing corrective actions.
  • Prioritize audit findings based on impact and complexity, collaborate with plant managers to develop targeted action plans, and incorporate continuous improvement methodologies like Kaizen or DMAIC to address key gaps.
  • Use audit results to tailor training programs, facilitate LEAN-focused workshops, and launch improvement projects with a structured approach using tools such as Gemba walks and PDCA cycles.
  • Set up a KPI-based dashboard to monitor progress on audit findings, tracking key metrics like productivity, downtime reduction, and energy savings, with regular reporting to ensure timely issue resolution.
  • Conduct monthly or quarterly reviews with plant managers to assess corrective actions, escalate delays, and use visual management tools to ensure transparency and accountability in improvement efforts
  • Identify significant gaps between standard (state of the art) manufacturing and local Operations practices to create and guide for continuous improvement. Define the manufacturing road map for all APAC countries
  • Implement automation to achieve efficiencies but also to create attractive work environment
  • Reduce non-value-added processes e.g. moving quality inspection methods into the production process (inline testing)
  • Develop a region wide Manufacturing Excellence Management System including standards and related auditing activities to ensure compliance with requirements.
  • Support of the local R&D and Operations team to integrate new production technologies and to improve existing manufacturing processes
  • Transfer production know how and new technologies from Group or Regional level into the National factories

Job Description
In this role, you will gain hands-on experience in software development, project coordination and
HR/payroll technology solutions. Guided by industry experts, you will contribute to designing, developing,
and implementing cutting-edge applications while ensuring projects are delivered on time and exceed
expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for the implementation and support of the company’s HR and Payroll
application system.
• Participate in system design, writing and implementing efficient code.
• Conduct and facilitate UAT and augment test scenarios to successfully test solutions
and implement and monitor operational processes and provide ongoing operational
support.
• Maintaining and upgrading existing systems.
• Collaborates with HR subject matter experts and HR business partners on system
design decisions, user experience, complex issue resolution, and process desi

Lead and shipping operations team managing all aspects of outbound shipment and Logistics coordination. Assure that all shipping orders are completed and shipping is made on-time to satisfy customer requirements. Keep up with all paper work and documentation on the daily basis of all shipping and receiving, and assure posting of all activities into SAP.

Responsibilities:

• Oversee delivery and compliance of outbound activities relating to Logistics, Freight, and Packaging carried out by service providers. Lead Quarterly Business Reviews, monitor KPIs, and ensure services are delivered as per contract.
• Work with factory stakeholders to ensure timely Preparation of Delivery Notes, Packing List, Customs Invoices, and Picking List for outbound deliveries and co-ordinate collection with regional sales teams.
• Work actively with internal and external stakeholders, escalating where necessary or appropriate, to remove roadblocks preventing shipment of finished goods.
• Work with freight forwarders to ensure booking confirmations are made on time and be main point of contact for support with shipment obstacles. Assure that all shipping orders are completed and shipping is made on-time to satisfy customer requirements.
• Monitor and ensure that AELB permit applied and received for Xray Machines before shipment out of SDM.
• Implement efficient warehousing and storage practices to minimize damage, loss, and spoilage of finished goods.
• Accountable for cycle counting activities and inventory accuracy in finished goods storage locations
• Oversee coordination with 3PL Warehouse team to ensure effective transfer and consolidation of accessories with finished goods shipments.
• Work closely with local and regional Logistics & Trade Compliance stakeholders to ensure outbound compliance.
• Keep up with all paperwork and documentation on the daily basis of all shipping and receiving and assure posting of all activities into SAP.
• Work closely with Factory Planning team to provide workload forecast to packaging subcontractor.
• Responsible for tendering, award, and invoice validation of outbound freight shipments.
• Comply with and ensure department compliance with Company health, safety and environmental policies.
• Drive improvement by promoting best practice and process excellence in SDM shipping department.
• Other duties as required.

• To assist students with the application process to colleges and Universities on the SEEKA platform.
• To guide students towards the right career paths or the diploma/degree they should pursue.
• To sell the right educational prospects to potential students.
• To streamline the experience for students applying to higher institutions.
• Be able to quickly conduct research or adapt quickly to different situations (For example, the student wants to apply to a course being conducted in Europe and you must find out what requirements they need to apply for a student ViSA)
• To continuously learn on the job and to guide others when needed or be a team player
• To get colleges to sign up and join the SEEKA platform

As a member of our Client Services Team, you will be the professional and client-centric voice of Experian Credit Services Singapore, addressing enquiries and feedback about our products and services through all communication channels. You will provide solutions in ways that best meet our customers’ requirements in accordance with our organization’s best practices and deliver best-in-class service experience to our customers. Areas of work include Customer Care Support, Customer Data Maintenance and Lead Qualification.
We are looking for a self-driven, accountable, assertive team-player with a can-do-attitude and relevant experience in Customer Service to succeed in this role. The ideal candidate must have worked in MNC / financial institutions and has demonstrated track records to overcome the complexities of working in a fast-paced and challenging environment.

What you’ll need to bring to the team
- Minimum 2 years of experience in customer service
- Strong sense of client-centricity and ability to connect with diverse client profiles (both B2C and B2B)
- Outstanding interpersonal and communication skills, written and verbal
- Excellent situational-handling skills and ability to thrive in a fast-paced environment
- Proactive with a positive learning attitude and desire to learn the ropes
- Proven ability to excel both independently and as part of a team
- Bilingual candidate (English & Mandarin) is preferred
- Diploma/Degree in business or relevant studies is preferred
- Familiarity with Singapore business landscape is preferred

What you’ll be doing
- Provide best-in-class service experience to customers through effective handling of all enquiries and feedback in a timely and professional manner within committed service-level-agreement (SLA).
- Understand customer requirements, qualify, and generate leads or provide direct product recommendations, through prompt and effective communication and collaboration with different cross functional teams.
- Achieve or exceed hard targets and objectives (e.g: Service Quality Rating).
- Accurate and timely maintenance of customers’ data via our CRM systems.
- Provide support in system upgrade, product launches or Business Continuity Plan (BCP) which may take place during non-operational hours/days, as required.
- Assume any report or task assigned that are relevant to customer service.

''We’re looking for an SAP Datasphere Specialist who thrives in a collaborative, innovative environment and has a passion for transforming data into valuable insights. You will play a key role in shaping our data strategy and ensuring that our SAP Datasphere systems are running smoothly, securely, and efficiently. You’ll work alongside cross-functional teams, helping to craft solutions that directly impact our business goals. If you're someone who enjoys solving complex challenges and guiding others in their journey with data, this could be the perfect opportunity for you!''
 

Key Responsibilities:

Data Management and Strategy

• Building Smart Data Strategies: You’ll help design and implement strategies that ensure our data is stored, retrieved, and analyzed efficiently. You’ll focus on aligning our data systems with the bigger picture of our business goals, all while maintaining security, privacy, and compliance with regulations.
• Managing SAP Datasphere: You’ll take an active role in ensuring that our SAP Datasphere environments are optimized for performance and aligned with our business needs. From setting them up to supporting their day-to-day use, you’ll help create a seamless data experience across the company.
• Championing Data Governance: You’ll collaborate with various teams to help create and enforce data governance policies that keep our data clean, consistent, and secure. You’ll ensure that we have the right data policies in place to maintain quality and integrity across the organization.

Technical Support

• Leading SAP Datasphere Projects: You’ll be hands-on in all aspects of SAP Datasphere projects—from gathering requirements and designing solutions to deploying and supporting them. Your expertise will be vital in ensuring these projects meet both technical and business needs.
• Mentoring and Growing the Team: As a senior member of the team, you’ll guide junior colleagues, providing mentorship and encouraging a culture of continuous learning. You’ll share your expertise, help others grow, and make sure the team is always evolving alongside SAP Datasphere advancements.
• Staying Ahead of the Curve: SAP Datasphere is constantly evolving, and you’ll stay up to date with the latest features and best practices. Your role will be to evaluate these innovations and bring in new ideas that drive our data strategy forward.

Collaboration and Communication

• Cross-Team Collaboration: You’ll work closely with a variety of teams—IT, business units, and external partners—to understand their data needs and provide solutions that work for them. You’ll bridge the gap between technical and business requirements, ensuring everyone is on the same page.
• Simplifying Complex Concepts: You’ll be the person who can explain technical concepts in a way that everyone can understand. Whether you’re speaking with IT specialists or business stakeholders, you’ll ensure that data initiatives are clearly communicated and that everyone understands their role in making those initiatives a success.
• Reporting and Presentations: You’ll help create and present reports, presentations, and documentation to make data insights and progress on projects easily accessible for decision-making. You’ll ensure stakeholders understand the impact of data strategies and their importance to the business.

Performance Monitoring and Optimization

• Monitoring System Health: You’ll keep an eye on SAP Datasphere’s performance, identifying potential issues and addressing them proactively. You’ll make sure our systems are always running smoothly and efficiently, with minimal downtime.
• Optimizing for Growth: You’ll help fine-tune our systems to ensure they can handle increasing amounts of data, all while improving performance, scalability, and reliability. You’ll always be looking for ways to make the data infrastructure better, faster, and more reliable.
• Ensuring Compliance and Quality: You’ll ensure that we stay on track with data governance policies, industry standards, and regulatory requirements. You’ll conduct regular assessments to ensure that data quality is maintained, and processes are continually improved.

• Review Quotation & Price / Purchase Order / Invoice Receipt / Payment Process: Ensure business continuity by reviewing and verifying the accuracy, completeness, and clarity of quotations, purchase orders, invoice receipts, and payment processes.
• Understand Semiconductor Processes and Pricing: Demonstrate a comprehensive understanding of semiconductor manufacturing processes and related pricing structures.
• Manage payment: Oversee payment processes to ensure timely and accurate transactions, supporting smooth business operations.
• Support Data Monitoring and Analysis: Assist buyers in monitoring suppliers’ data, performing data analysis, and generating regular reports.
• Maintain Quotation Database: Regularly update and maintain the supplier contract and quotation database, ensuring it is accurate, complete, and up-to-date.
• Handle Ad-Hoc Tasks: Perform additional tasks and responsibilities as assigned by management.

• Perform structural analysis, calculations, and create design sketches and drawings that convey the arrangement and design intent for various transportation structures.
• Conduct engineering assessments and evaluations, both for existing structures and potential structural alternatives, and prepare technical reports to document the findings. 
• Lead, supervise, guide, and mentor a team of engineers and CAD technicians engaged in delivering consultancy services for significant infrastructure and transportation projects in Malaysia and internationally. 
• Engage in communication and collaboration with clients, sub-consultants, regulatory authorities, and other relevant parties to gather design information, present design alternatives, and expedite approvals. 
• Cultivate and nurture client relationships to explore and expand business opportunities. 
• Verify design calculations and review detailed drawings to ensure accuracy and compliance. 
• Deliver projects of exceptional quality, meeting project timelines and budget constraints. 
• Provide technical leadership and foster the development of technical skills and capabilities within the team, particularly in the design of underground structures, major infrastructure, and transportation projects. 
• Enhance the organization's visibility by publishing technical papers and delivering technical presentations at seminars and conferences. 
• As a Chartered civil engineer and technical lead, assume the role of a signing Professional Engineer (PE) for supervised design scopes. 
• Act as the lead verifier for assigned projects

We are committed to building world-class center of excellence with positive, enthusiastic, energetic and supportive team members. We embrace Western Digital core values which are Think big, Make it happen and Do it together. We are process oriented and work diligently towards targets. 

We are looking for a talent who commits to contribute his/her talent to the team and develop his/her career together with Western Digital. The role is encouraged to evolve rapidly through experience of a fast-paced multinational environment, dynamic business initiatives and continuous process improvement & automation.

Reporting to COE Director, this role will manage COE revenue accounting team to drive revenue operation and closing process with a continued focus on improvement to achieve best-in-class results.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Engage in and oversee various revenue recognition activities in accordance with US GAAP as part of the monthly close, including revenue cut-off, OEM rebate accrual, return reserve calculations, and sales confirmation process, etc.
• Managing the day to day operations of customer master set up and revenue operations to support Business Operations, Sales and FP&A teams.
• Work closely with Corp Revenue Accounting team and business partners from BU Finance, Sales Operations, Trade Compliance and IT teams to support new business initiatives.
• Reviews journal entries and various account reconciliations to facilitate the month end closing process
• Support the Sarbanes-Oxley documentation for key Balance Sheet and Income Statement accounts and relevant control activities.
• Proactively identify issues and assist in optimizing systems, upgrades, and automation of accounting processes
• Assist with quarterly reviews and annual audits conducted by internal and external auditors.
• Preparation of ad-hoc analyses and special projects as requested.

We are committed to building world-class center of excellence with positive, enthusiastic, energetic, and supportive team members. We embrace Western Digital core values which are Think big, Make it happen and Do it together. We are process oriented and work diligently towards targets. 

We are looking for a talent who commits to contribute his/her talent to the team and develop his/her career together with Western Digital. The role is encouraged to evolve rapidly through experience of a fast-paced multinational environment, dynamic business initiatives and continuous process improvement & automation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reporting to the Revenue Accounting Manager, this position will be the focal contact person with the business analysis group for revenue recognition processes. This individual is responsible for certain key contra-revenue reserve and reporting, to make sure current processes are compliant with SOX control. The individual will also work closely with internal stakeholders for system integration and automation projects.

Primary Responsibilities:

• Work with Pricing team to ensure proper Reserves Programs are set up in the system;
• Calculate and analyze monthly Customer Incentive Offering for revenue reserve requirements for all Western Digital revenue entities, and prepare journal entries to record reserve adjustments as appropriate;
• Analyze the reserve fluctuation to support business requirements;
• Calculate monthly Open RMA reserve accruals, and prepare and post journal entries as appropriate
• Reconcile contra-revenue related GL accounts
• Assist or lead related revenue projects to improve functional efficiency;
• Assist SOX Documentation Update and internal / external audits for Revenue function;
• Assist Revenue Accounting Manager and Sr Accounting Manager with ad hoc tasks as assigned.

We are committed to building world-class center of excellence with positive, enthusiastic, energetic, and supportive team members. We embrace Western Digital core values which are Think big, Make it happen and Do it together. We are process oriented and work diligently towards targets. 

We are looking for a talent who commits to contribute his/her talent to the team and develop his/her career together with Western Digital. The role is encouraged to evolve rapidly through experience of a fast-paced multinational environment, dynamic business initiatives and continuous process improvement & automation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reporting to the Revenue Accounting Manager, this position will be the focal contact person with the business analysis group for revenue recognition processes. This individual is responsible for certain key contra-revenue reserve and reporting, to make sure current processes are compliant with SOX control. The individual will also work closely with internal stakeholders for system integration and automation projects.

Primary Responsibilities:

• Work with Pricing team to ensure proper Reserves Programs are set up in the system;
• Calculate and analyze monthly Customer Incentive Offering for revenue reserve requirements for all Western Digital revenue entities, and prepare journal entries to record reserve adjustments as appropriate;
• Perform sales confirmation process at quarter end;
• Reconcile contra-revenue related accounts;
• Assist SOX Documentation Update and internal / external audits for Revenue function;
• Assist Revenue Accounting Manager and Sr Accounting Manager with ad hoc tasks as assigned.

This position reports to the COE Revenue Accounting Manager.  This individual will be responsible for calculation and analysis of certain key return reserves, manage proper revenue cut-off and other revenue accounting responsibilities across Western Digital subsidiaries.  The successful candidate will utilize excellent spreadsheet and analytical skills to prioritize workload and provide quality work under strict deadlines. 

Essential Duties and Responsibilities:

• Manage proper revenue cut-off by performing incoterm test at quarter end
• Calculate and analyze quarterly product return reserve requirements for all Western Digital subsidiaries, and prepare journal entries to record reserve adjustments as appropriate
• Determine revenue deferrals associated with firmware and software upgrade commitments on current product shipments, and record in ERP system
• Manage reconciliation of revenue related GL accounts
• Serve as point of contact with internal and external audit team for quarterly revenue testing activities and assist with Sox testing as needed
• Assist with other Revenue projects or activities as needed

We are committed to building world-class center of excellence with positive, enthusiastic, energetic, and supportive team members. We embrace Western Digital core values which are Think big, Make it happen and Do it together. We are process oriented and work diligently towards targets. 

We are looking for a talent who commits to contribute his/her talent to the team and develop his/her career together with Western Digital. The role is encouraged to evolve rapidly through experience of a fast-paced multinational environment, dynamic business initiatives and continuous process improvement & automation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reporting to the COE Accounting Manager, this position will manage global lease accounting in accordance with US GAAP ASC 842 as well as some of the general ledger related tasks.

Primary Responsibilities:

• Managing WD global Lease related accounting tasks per ASC842, including, maintaining and managing lease schedules in Lease Accelerator, manage GL interface from LA to Oracle Cloud, recording lease accounting journals for upload entities and Tank rentals, etc.
• Preparing SEC disclosure notes in accordance with ASC842.
• Analyze BS flux for lease related accounts.
• Performing GL account reconciliation for lease related GL accounts.
• Support local site accounting team in answering lease related technical questions.
• APAC secondary ledger FX revaluation work in Cloud for APAC entities
• Coordinate with regional bank controller on bank information and related accounting function requirement, and work with IT to maintain bank acct information in system.
• Coordinate with internal and external auditors through the review process and validation test.
• Assist Accounting Manager and Director with ad hoc tasks as assigned.

About WorldFish  

“WorldFish is a leading international research organization working to transform aquatic food systems to reduce hunger, malnutrition, and poverty. It collaborates with international, regional, and national partners to co-develop and deliver scientific innovations, evidence for policy, and knowledge to enable equitable and inclusive impact for millions who depend on fish for their livelihoods. As a member of CGIAR, WorldFish contributes to building a food- and nutrition-secure future and restoring natural resources. Headquartered in Penang, Malaysia, with country offices across Africa, Asia, and the Pacific, WorldFish strives to create resilient and inclusive food systems for shared prosperity. For more information, visit: www.worldfishcenter.org”

About the Position 

Are you organized, proactive, and passionate about supporting communications?

We're looking for an Office Administrator to provide comprehensive administrative and planning support to the Communications and Marketing Department, ensuring the smooth operation of all activities.

In this role, you'll provide high-level secretarial support to the Global Communications Lead, facilitating the efficient execution of their responsibilities. You’ll work closely with team members, staff from other departments, and the WorldFish Global Communications Network to ensure seamless communication and collaboration across the board.

The successful candidate will provide comprehensive, efficient and effective operations administrative support to the Communications and Marketing Department, including but not limited to:

Operations and Office Administrative Support

• Responsible for delivering overall and day-to-day effective administrative support services to Global Communications Lead and the Communications team.
• Act as focal point for the Communications department of WorldFish to manage and coordinate responses from relevant departments/staff to public emails received via the general WorldFish and CDRD mailboxes.
• Responsible in handling all procurement process matters related to the needs of the department, including submission of purchase requests, purchase orders, and goods receipts the expenses via OCS electronic system.
• Assist the Publishing and Operations Manager in managing the Communications department’s vendors and consultancy contracts, including requesting for quotes, processing contracts, routing for system clearance/ approval, setting up payment schedules, and coordinating invoice submission.
• Assist the Publishing and Operations Manager in managing the Communications helpdesk inbox by ensuring requests / queries are assigned to the relevant team members.
• Responsible for organizing travel arrangements, including coordination on visa applications, flight itineraries, logistic arrangement (accommodation and transport) and documentation pertaining to travel requests for Global Communications Lead.
• Responsible for updating and maintaining the department’s shared folder (e-filing) for institutional record and reference purposes.
• Responsible for administering the procurement of office supplies, equipment and digital subscriptions.
• Manage monthly corporate credit card reconciliations and process travel claims and expense liquidations.

Team Support: Planning, Meetings & Coordination with other Departments

• Schedule and hold weekly Communications team meetings on behalf of Global Communications Lead and be responsible for centrally tracking status on team’s tasks and priorities.
• Schedule and coordinate all strategic meetings of the department (internally and with research project and country teams) on corporate communication priorities, annual work plan, special events and campaigns and is responsible for drafting and disseminating meeting agenda, minutes and action points.
• Responsible for coordinating the quarterly meeting for the WorldFish global Communication Network team on preparations for special events and campaigns and is responsible for drafting and disseminating meeting agenda, minutes and action points.
• Provide printing and shipping support on marketing and communications products, banners, posters, publications, and other collateral materials to country offices and event venues as needed.
• Manage other tasks as allocated by the Global Communications Lead and the Publishing and Operations Manager to support the overall accountabilities and ensure priorities of the department are met.

Event Planning and Logistics

• Provide logistical support for internal and external WorldFish events, including managing venues, materials, and catering.
• Coordinate speaker and delegate photos and bios for international conferences and assist with event registration and scheduling.
• Maintain events calendar for important global and regional communications activities.
• Provide additional support for the Centers visitors program and ensure smooth operations.

This job might be for you if you have the below skills and qualifications:  

• Higher Diploma in Business Management, Marketing, Communications, or a related field with at least 5 years of office experience, ideally in an international, non-profit, or multinational organization.
• Proven experience in providing administrative support to senior staff in high-profile organizations.
• Previous experience in supporting events such as conferences, staff fun days, and more.
• Ability to draft event announcements, including agendas and activities for emails, flyers, etc.
• Strong Microsoft Office skills (MS Word, Outlook, Excel, PowerPoint).

• Excellent organizational, secretarial, and critical thinking skills.
• Detail-oriented, analytical, and able to make sound judgments.
• Fluent in English, both written and verbal, with excellent spelling and grammar.
• Ability to work positively and professionally in a multi-cultural environment.
• Outstanding interpersonal skills and a team player who thrives in an international setting.

Desirable Skills/Experience

• Proactive mindset: You take the initiative and anticipate needs, always staying ahead of the game.
• Strong influencing and negotiating skills: You are able to positively engage with others, secure commitment, and manage time effectively.
• Flexible and adaptable: You thrive in a fast-paced environment and can manage multiple tasks simultaneously with ease.
• Excellent problem-solving abilities: You use your initiative to find solutions and tackle challenges efficiently.

This is a Nationally Recruited Staff (NRS) position and WorldFish offers a competitive remuneration package including comprehensive benefits (but not limited to) insurance coverage for staff and eligible dependents, employer provident fund contribution, paid leave, and others. The duration of the contract will initially be for a three-year period with possibility for extension, depending on funding and performance.

How to Apply

Your application must include:

• A copy of your curriculum vitae,
• A cover letter which addresses key requirements stated above; and
• Contact information of three professional referees who may be contacted if you are short-listed for the position.

To be considered, applications must be submitted by no later than 23:59 (MYT), 31 December 2024.

Location: The post holder will be based in Penang, Malaysia.

The screening will start immediately and will continue until the position is filled. Due to the high volume of applicants for WorldFish positions, we appreciate all interest, but only short-listed candidates will be contacted. 

Our Gender, Diversity and Inclusion Commitment 

WorldFish has seven offices across Asia, Africa and the Pacific, with more than 400 staff and 27 nationalities who contribute to a dynamic multicultural work environment. 

WorldFish is committed to promoting a work environment where diversity and inclusion is valued, and we seek to have gender balance in the organization. We aim to also seek balance across other diversity dimensions. 

People in WorldFish are treated equally irrespective of gender, ethnicity/race, national or social origin, disability, religion, political affiliation, age, family size, marital status or any other form of personal identity. 

We are an equal opportunities employer and strongly encourage qualified women and men from developing nations to apply.