Requirements

• The applicants should have graduated from secondary school or graduated with an accounting degree or part-professional qualification.
• Fresh graduates are encouraged to apply. With experienced will be priorities.
• Proficient in English, Bahasa Malaysia & Mandarin (oral and written)
• Aggressive and committed to work.
• Positive working attitude and strong sense of responsibility.
• Good personality and positive working attitudes, responsible, self-discipline and dedicate to work.
• Good communication skills.
• Able to start immediately or within short notice.

Responsibility

• To handle full set of accounts: AP, AR, and G/L.
• To perform monthly bank reconciliation, monthly analysis, daily chq issuance, daily collection.
• To submit management report as per dateline.
• To update monthly ageing report.
• To assists superior as when required.
• To perform any other ad-hod assignment as and when required
• Handle day to day operations of accounting record & filling
• Able to handle multiple accounts for different companies

Requirements

• Candidates pursuing LCCI / ACCA/ DIPLOMA / DEGREE or equivalent in Accountancy / Finance are encouraged to apply.
• Language(s) required: Mandarin, English and Bahasa Malaysia.
• Hardworking.
• Team worker.
• Attention to details.
• Results oriented.
• Knowledge about accounting principles, practices and methods.
• Ability to analyze and interpret data.
• Computer skills.
• Multi-tasking.
• Proactive attitude.
• Possess initiative and able to work independently.
• Good communication, interpersonal and analytical skill.
• Experience is not essential, fresh graduates are encouraged to apply.

Responsibility

• Analyze and evaluate the accuracy of accounting systems and procedures.
• Review, develop and recommend changes in accounting systems and controls of a business.
• Check and inspect the accuracy of accounts receivable and payable ledgers.
• Create and manage budgets, balance sheets and other related financial statements.
• Analyze and recommend changes in internal audit controls.
• Identify and evaluate procedures and policies in tax reporting processes.
• Prepare audit paperwork in accordance with standards and requirements.

Requirements

• Candidate must possess at least a Professional Certificate in MAICSA/MACS, Diploma/Bachelor's Degree/Post Graduate Diploma in Secretarial/ICSA or equivalent.
• Fresh graduates are welcomed to apply.
• Proficient in English, Bahasa Malaysia & Mandarin (oral and written).
• Min 1-2 years of relevant working experience.
• Able to work under minimum supervision and independently.
• Must be very organized, self-motivated, enthusiasm, good in planning and fast learning.
• Pleasant personality and able to work as team player.
• Knowledge of Company Secretarial work will be an added advantage.
• Candidate must be Malaysian.

Responsibility

• Handle all aspects of corporate secretarial duties and functions in compliance with the statutory requirements under Companies Act 2016.
• Handling of resolutions, updating registers/company profiles, lodgement/submission of statutory form/documents to SSM and LHDN stamping, certification of documents, and other related jobs.
• Updating information online in MycoID.
• Handling company share transactions, issuing new shares and ensure to comply with all legal requirements.
• Responsible for perusal of legal documents/corporate information.
• Liaising with auditors, lawyers and shareholders on board governance issues.
• Communicating with clients on daily basis to ensure statutory filing are doing well and comply with submission dateline.
• Giving advice to ensure clients’ compliance with Companies Act 2016 and other relevant statutory requirements.
• Organize and maintain correspondence and records.
• Maintain strict confidentiality and able to interact professionally with all levels.
• Handle Other related tasks and duties.

Requirements

• The applicants should have graduated from secondary school or graduated with an accounting degree or part-professional qualification.
• Fresh graduates are encouraged to apply. With experienced will be priorities.
• Proficient in English, Bahasa Malaysia & Mandarin (oral and written)
• Aggressive and committed to work.
• Positive working attitude and strong sense of responsibility.
• Good personality and positive working attitudes, responsible, self-discipline and dedicate to work.
• Good communication skills.
• Able to start immediately or within short notice.

Responsibility

• To handle full set of accounts: AP, AR, and G/L.
• To perform monthly bank reconciliation, monthly analysis, daily chq issuance, daily collection.
• To submit management report as per dateline.
• To update monthly ageing report.
• To assists superior as when required.
• To perform any other ad-hod assignment as and when required
• Handle day to day operations of accounting record & filling
• Able to handle multiple accounts for different companies

Requirements

• Candidate must possess at least a Professional Certificate in MAICSA/MACS, Diploma/Bachelor's Degree/Post Graduate Diploma in Secretarial/ICSA or equivalent.
• Fresh graduates are welcomed to apply.
• Proficient in English, Bahasa Malaysia & Mandarin (oral and written).
• Min 1-2 years of relevant working experience.
• Able to work under minimum supervision and independently.
• Must be very organized, self-motivated, enthusiasm, good in planning and fast learning.
• Pleasant personality and able to work as team player.
• Knowledge of Company Secretarial work will be an added advantage.
• Candidate must be Malaysian.

Responsibility

• Handle all aspects of corporate secretarial duties and functions in compliance with the statutory requirements under Companies Act 2016.
• Handling of resolutions, updating registers/company profiles, lodgement/submission of statutory form/documents to SSM and LHDN stamping, certification of documents, and other related jobs.
• Updating information online in MycoID.
• Handling company share transactions, issuing new shares and ensure to comply with all legal requirements.
• Responsible for perusal of legal documents/corporate information.
• Liaising with auditors, lawyers and shareholders on board governance issues.
• Communicating with clients on daily basis to ensure statutory filing are doing well and comply with submission dateline.
• Giving advice to ensure clients’ compliance with Companies Act 2016 and other relevant statutory requirements.
• Organize and maintain correspondence and records.
• Maintain strict confidentiality and able to interact professionally with all levels.
• Handle Other related tasks and duties.

Requirements

• Candidates pursuing LCCI / ACCA/ DIPLOMA / DEGREE or equivalent in Accountancy / Finance are encouraged to apply.
• Language(s) required: Mandarin, English and Bahasa Malaysia.
• Hardworking.
• Team worker.
• Attention to details.
• Results oriented.
• Knowledge about accounting principles, practices and methods.
• Ability to analyze and interpret data.
• Computer skills.
• Multi-tasking.
• Proactive attitude.
• Possess initiative and able to work independently.
• Good communication, interpersonal and analytical skill.
• Experience is not essential, fresh graduates are encouraged to apply.

Responsibility

• Analyze and evaluate the accuracy of accounting systems and procedures.
• Review, develop and recommend changes in accounting systems and controls of a business.
• Check and inspect the accuracy of accounts receivable and payable ledgers.
• Create and manage budgets, balance sheets and other related financial statements.
• Analyze and recommend changes in internal audit controls.
• Identify and evaluate procedures and policies in tax reporting processes.
• Prepare audit paperwork in accordance with standards and requirements.

要求

• 申請人應具有中學畢業或會計或半專業資格畢業。
• 鼓勵應屆畢業生申請。有經驗者優先。
• 精通英語、馬來語和華語（口語和書面）
• 積極進取並致力於工作。
• 工作態度積極，責任感強。
• 良好的個性和積極的工作態度，有責任心、自律、愛崗敬業。
• 良好的溝通能力。
• 能夠立即或在短時間內開始。

責任

• 處理全套科目：AP、AR 和 G/L。
• 執行每月銀行往來調節、每月分析、每日chq發行、每日收款。
• 按日期提交管理報告。
• 更新月度老化報告。
• 在需要時協助上級。
• 根據需要執行任何其他臨時任務
• 處理會計記錄和填寫的日常操作
• 能夠處理不同公司的多個帳戶

要求

• 候選人必須至少擁有 MAICSA/MACS 專業證書、秘書/ICSA 文憑/學士學位/研究生文憑或同等學歷。
• 歡迎應屆畢業生申請。
• 精通英語、馬來語和華語（口語和書面）。
• 至少 1-2 年相關工作經驗。
• 能夠在最少的監督下獨立工作。
• 必須非常有組織性、自我激勵、熱情、善於規劃和快速學習。
• 個性開朗，具有團隊合作精神。
• 了解公司秘書工作將是一個額外的優勢。
• 候選人必須是馬來西亞人。

責任

• 根據 2016 年公司法的法定要求，處理公司秘書職責和職能的各個方面。
• 處理決議、更新登記冊/公司簡介、向 SSM 和 LHDN 提交法定表格/文件並蓋章、文件認證以及其他相關工作。
• 在 MycoID 中線上更新資訊。
• 處理公司股票交易、發行新股並確保遵守所有法律要求。
• 負責審閱法律文件/公司資訊。
• 就董事會治理議題與審計師、律師和股東聯絡。
• 每天與客戶溝通，以確保法定備案工作順利進行並遵守提交日期。
• 提供建議以確保客戶遵守 2016 年公司法和其他相關法定要求。
• 組織和維護信件和記錄。
• 嚴格保密並能夠與各個層級進行專業互動。
• 處理其他相關任務和職責。

要求

• 我們鼓勵攻讀 LCCI/ACCA/DIPLOMA/DEGREE 或會計/金融同等學歷的候選人申請。
• 所需語言：國語、英語和馬來語。
• 任勞任怨。
• 團隊工作者。
• 注重細節。
• 以結果為導向。
• 有關會計原則、實務和方法的知識。
• 分析和解釋數據的能力。
• 計算機技能。
• 多工處理。
• 積極主動的態度。
• 具有主動性，能夠獨立工作。
• 良好的溝通、人際溝通和分析能力。
• 經驗並不重要，鼓勵應屆畢業生申請。

責任

• 分析和評估會計系統和程序的準確性。
• 審查、制定並建議對會計系統和企業控制進行變更。
• 檢查並檢查應收應付帳款台帳的準確性。
• 建立和管理預算、資產負債表和其他相關財務報表。
• 分析並建議內部稽核控制的變更。
• 識別和評估稅務報告流程中的程序和政策。
• 根據標準和要求準備審計文件。

Job Requirements:

• Candidate must possess at least a Degree in Accounting / Finance
• 3 Years experience in accounting function
• Able to travel to project sites for meetings or discussions
• Knowledge in CSS software or any other property management accounting software.
• Working experience in Property Management field will be an added advantage.
• Posses good interpersonal skills and able to communicate in English and Bahasa Malaysia.

Job Descriptions:

• Prepare monthly financial management reports.
• To monitor daily cash balance, bank reconciliation and daily accounts entries.
• Cash flow management, budgetary review and control.
• To ensure timely payments to trade creditors, contractors and other third parties
• To assist in auditing and taxation assignments.
• Any other duties and responsibilities that may be assigned from time to time by Head of Finance.

Perks & Benefits:

• Nearby public transport

About the Team:

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await!

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers.

As a Technology Vendor Management Lead of on our digital bank project, we're not just offering a job; we're presenting an opportunity to be part of something extraordinary.

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration.

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today!

About the Role:

• Responsible to oversee and manage relationships with technology vendors and ensure their effective contribution to the bank’s digital and technology operations and strategic objectives.
• The role includes monitoring vendor performance, tracking service levels, and resolving issues or conflicts that may arise.
• There are also needs to collaborate with internal teams to conduct vendor assessments, evaluate risks, and implement strategies for vendor optimization and cost reduction.

What You'll Do:

• Assess and manage vendor-related risks, including vendor performance risks, contractual risks, cybersecurity risks, and regulatory compliance risks. Establish risk management processes and mitigation strategies. Monitor vendor compliance with relevant regulations, data privacy, and security standards. Conduct vendor audits and assessments as needed.
• Develop and maintain positive and collaborative relationships with technology vendors. Serve as the primary point of contact for vendor-related inquiries, escalations, and issue resolution. Foster strong vendor partnerships based on open communication, mutual trust, and alignment of objectives.
• Identify opportunities for collaboration and innovation with technology vendors. Encourage continuous improvement and value-add initiatives from vendors. Work closely with vendors to explore emerging technologies, market trends, and best practices. Facilitate vendor presentations, demonstrations, and knowledge sharing sessions.
• Track and manage technology vendor-related budgets, expenses, and invoices. Review and approve vendor invoices for accuracy and compliance. Conduct cost optimization analyses and negotiate pricing with vendors to achieve cost savings and efficiencies.
• Maintain inventory of technology vendors, contracts, and key vendor-related information. Regularly assess the vendor portfolio and vendor consolidation opportunities. Identify opportunities for strategic vendor partnerships, vendor rationalization, and vendor performance enhancement.
• Identify areas for process improvement within the vendor management function. Develop and implement standardized vendor management processes, templates, and tools. Drive initiatives to streamline vendor onboarding, vendor performance tracking, and vendor relationship management.

What We're Seeking:

• Experience in negotiating and managing contracts with technology vendors is highly desirable.
• In-depth knowledge and understanding of procurement processes, vendor selection, and negotiation strategies is necessary. Familiar with sourcing strategies, request for proposals (RFP) processes, supplier evaluation, and performance monitoring.
• Experience in managing vendor relationships and ensuring compliance with contractual obligations.
• In-depth knowledge and understanding of vendor management principles, best practices, and methodologies is necessary. Familiar with vendor selection processes, contract negotiations, performance monitoring, and relationship management. Significant experience in conducting vendor assessments, evaluating vendor capabilities, and assessing vendor risks
• Solid understanding of technology products, services, and industry trends. Familiar with a wide range of technology solutions, such as software licenses, hardware procurement, cloud services, and professional services engagements. Stay updated with emerging technologies and their potential impact on procurement strategies.
• Proficiency in conducting supplier evaluations, analyzing supplier capabilities, and assessing supplier risks is important. IT Vendor Management Leads should have experience in evaluating proposals, conducting due diligence, and selecting vendors that align with the organization's needs and strategic objectives. They should possess strong negotiation skills to secure favorable contract terms and pricing.
• Excellent relationship management and communication skills are vital for this role. Able to build and maintain positive relationships with technology vendors, establish effective communication channels, and resolve issues or conflicts in a collaborative manner. Competent in managing stakeholder expectations and influencing decision-making related to vendor management.
• Proficiency in data analysis, financial analysis, and cost management is necessary. Able to analyze vendor performance metrics, evaluate total cost of ownership, and identify opportunities for cost optimization and value generation.
• Possess strong financial acumen to manage vendor contracts within budgetary constraints.

What We Value:

• Open-mindedness and constructive communication, fostering an environment of mutual support and growth.
• Responsibility and ownership, with a strong sense of accountability.
• Commitment to teamwork and achieving shared goals.
• Customer focus and dedication to delivering results.
• A proactive approach to leading change and innovation.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Smart casual dress code
• Open culture

職位要求：

• 候選人必須至少擁有會計/金融學位
• 3年會計職能經驗
• 能夠前往專案現場參加會議或討論
• 了解 CSS 軟體或任何其他物業管理會計軟體。
• 物業管理領域的工作經驗將是一個額外的優勢。
• 擁有良好的人際溝通能力，能夠用英語和馬來語溝通。

職位描述：

• 準備每月的財務管理報告。
• 監控每日現金餘額、銀行往來餘額調整表及每日帳戶分錄。
• 現金流管理、預算審查和控制。
• 確保及時向貿易債權人、承包商和其他第三方付款
• 協助審計和稅務工作。
• 財務主管不時分配的任何其他職責和責任。

津貼和福利：

• 附近的公共交通

Responsibilities:

• Responsible for working alongside various business/functional Groups and accepting delegated responsibilities and duties with the aim to prepare for leadership roles.
• Performance during Job Rotation Performance is measured based on the tasks given during each rotation.
• Involve in special projects and initiatives.
• Provide support in group wide initiatives.
• Involve as brand ambassador of MHCMY Learning & Growth Individual Development Plan (IDP).

Requirements:

• Degree in Marketing / Information Technology / Business Administration or other disciplines with excellent results.
• Comprehensive knowledge of Microsoft Office.
• Strong communication and interpersonal skills.
• Self-motivated, strong initiative, eager to learn and result oriented.
• Good command in English, Mandarin and Bahasa Malaysia.

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Flexible working hours
• Free snacks / Happy hours
• Company trips
• Medical insurance
• Personal development opportunities

DUTIES & RESPONSIBILITIES

• Assist in conducting market research on industry cluster
• Assist in project preparation and gathering information
• Assist in preparing of presentations and reports
• Simple data mining and analysis
• Update research databases as and when require
• Attend meetings and prepare minutes of meetings
• Undertake any other duties from time to time as assigned by Supervisor

REQUIREMENTS

• Able to commit to full-time internship
• Pursuing a degree or equivalent
• Proven ability to appropriately handle sensitive information required
• Excellent interpersonal and communication skills
• Self-motivated, collaborative and strong focus on service delivery, quality and efficiency
• Well-organized with good time management in completing given tasks

Please send us your CV and duration of internship via email to hr@malaysia.ahk.de

Only shortlisted applicants will be notified

Perks & Benefits

• Internship Allowance
• Nearby public transport
• Central location
• Personal leave
• Personal development opportunities
• Open Culture

職責：

• 負責與各個業務/職能團隊一起工作，並接受委派的責任和義務，為擔任領導角色做好準備。
• 工作輪調期間的績效 績效是根據每次輪調期間給予的任務來衡量的。
• 參與特殊項目和倡議。
• 為集團範圍內的措施提供支援。
• 擔任 MHCMY 學習與成長個人發展計畫 (IDP) 的品牌大使。

要求：

• 行銷/資訊科技/工商管理或其他學科學位且成績優異。
• 全面了解 Microsoft Office。
• 較強的溝通和人際交往能力。
• 自我激勵、主動性強、渴望學習、結果導向。
• 良好的英語、華語和馬來語能力。

津貼和福利

• 員工股權
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 免費小吃/歡樂時光
• 公司旅行
• 醫療保險
• 個人發展機會

除了創建和維護最佳管道架構之外，資料工程師職位的典型職責還包括：

• 組裝滿足非功能性和功能性業務需求的大型複雜資料集
• 識別、設計和實施內部流程改進，包括重新設計基礎設施以提高可擴展性、優化資料交付以及自動化手動流程
• 使用 Azure、AWS 和 SQL 技術建立所需的基礎設施，以最佳化從各種資料來源擷取、轉換和載入數據
• 建立分析工具來利用數據管道，提供關鍵業務績效指標（包括營運效率和客戶獲取）的可行見解
• 與客戶利害關係人（包括數據、設計、產品和執行團隊）合作，協助他們解決與數據相關的技術問題
• 與客戶利害關係人（包括執行團隊、產品團隊、數據團隊和設計團隊）合作，支援他們的數據基礎設施需求，同時協助解決與數據相關的技術問題

資質：

• 能夠建構和優化資料集、「大數據」資料管道和架構
• 能夠對外部和內部流程和數據進行根本原因分析，以確定改進機會並回答問題
• 與處理非結構化資料集相關的出色分析技能
• 能夠建構支援資料轉換、工作負載管理、資料結構、依賴關係和元資料的流程

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 醫療保險
• 事假
• 個人發展機會
• 有薪培訓和發展
• 遠距工作彈性

RESPONSIBILITIES

✍ Plan and create change management strategies to achieve the project goals.

✍ Apply Agile methodology to lead change management activities.

✍ Working with Project Manager to embed change activities in the project plan and identify the risks and issues.

✍ Facilitate project teams to increase the adoption of change strategy.

✍ Planning/organizing meetings, workshops and trainings.

✍ Prepare the deck for training sessions and workshops.

✍ Identify, analyze and prepare risk mitigation plan.

✍ Conduct change impact assessment, assess change readiness, and identify key stakeholders.

✍ Track and report issues.

✍ Develop, monitor, and update the comprehensive communication plans and materials.

✍ Ensure that the impacted stakeholders are well communicated on the project development.

✍ Documentation and reporting: keeping a detailed record of changes, their impacts, and outcomes.

REQUIREMENTS

✍ Possess Bachelor’s Degree in business, technology, organisational change management, communications, or a related field.

✍ Minimum of one(1) year of relevant experience in change management and/or business-related transformation support.

✍ Understanding of change management methodologies, approaches and tools.

✍ Excellent communication skills, a professional attitude, and outstanding presentation.

✍ Knowledge of industry-standard project management methodologies.

✍ Familiar with Content Management Systems (CMS) and documentation tools.

✍ Able to travel whenever requires.

JOB HIGHLIGHTS

✅ Local Malaysian only.

✅ 5-day work week with a hybrid working arrangement.

✅ Excellent growth and career advancement opportunities.

✅ Competitive remuneration package.

✅ Great MNC (energy sector) working culture.

We are seeking a skilled Dynamics 365 CRM Consultant with a strong background in banking domain implementations. The ideal candidate will have hands-on experience in implementing Dynamics 365 CRM solutions, particularly within retail banking or other banking sectors. This role involves working closely with business users to gather requirements, design solutions, and implement the Sales and Service modules to optimize customer relationship management processes.

Key Responsibilities:

• Lead end-to-end Dynamics 365 CRM implementation projects within banking environments.
• Collaborate with business users to gather requirements and translate them into effective CRM solutions.
• Customize and configure the Sales and Service modules to align with business processes.
• Provide hands-on expertise in Dynamics 365 CRM development and integration with banking systems.
• Ensure the delivery of scalable, secure, and compliant CRM solutions tailored to the banking domain.
• Facilitate user training sessions and provide ongoing support post-implementation.
• Regularly communicate with stakeholders to provide updates on project progress and address any challenges.

Qualifications:

• Proven experience in Dynamics 365 CRM implementation within the banking industry, particularly retail banking.
• Strong understanding of banking operations and processes.
• Expertise in the Sales and Service modules of Dynamics 365 CRM.
• Excellent communication and interpersonal skills for effective stakeholder management.
• Ability to work collaboratively in a cross-functional team environment.

Preferred Skills:

• Knowledge of integration tools and techniques for connecting Dynamics 365 with other banking systems.
• Familiarity with regulatory compliance requirements in the banking domain.

Profile Requirements :

A minimum of 3-5 years of experience as a Project Manager/Project Management Office/Project Executive in the IT domain, with a preference for candidates with exposure to banking sector experience. The resource should have the capability to effectively assess, and review CV skill sets for technical roles.
CV Screening: Review and screen CVs and applications to assess qualifications, experience, and suitability for the open demands. Ensure a thorough understanding of job requirements and match candidate profiles accordingly.

Agency Liaison: Follow up with agencies regularly to ensure timely delivery of CVs and candidate updates.

Interview Coordination: Collaborate with domain leads to schedule interviews with shortlisted candidates. Ensure all logistics are arranged in a timely manner, including scheduling, communication, and providing any necessary interview materials.

Progress Tracking & Follow-up: Track the candidate progress for each role, maintaining clear and consistent communication with domain leads. Provide regular updates on the status of candidate selection and interview outcomes.

Ongoing Communication: Regularly follow up with agencies on the progress of candidate sourcing and ensure any queries or concerns are addressed promptly. Clear and consistent communication with agencies and domain leads, leading to a streamlined recruitment process.

Project Skills:​

Team management – assist in the coordination of the resources, agencies and stakeholders in the project. Ensure that team meets quality standards by overseeing and validating the quality.​

Assignment management – track tasks, deliverables and deadline closely and follow through till completion / closure.​

Stakeholder management – communicate clearly with project managers, team members and stakeholders to keep them informed on the project expectations and ensuring that the objectives are met on a weekly basis.​

Conflict management – identify issues and proposed alternate solutions, supporting the project manager in troubleshooting.​

Soft Skills:​

Problem-solving and critical thinking for scalable, resilient solutions​

Excellent communication skills ​

Collaboration with stakeholders to gather and refine requirements​

Self-driven with minimal supervision​

Familiarity with the recruitment process​

Stay informed about emerging technologies, with a passion for learning and innovation

The Opportunity:

As an Associate Order Management Analyst, you will play a crucial role in ensuring the accurate and timely processing of customer orders for our EMEA region.

Your primary responsibility will be to review, validate, and input orders into our systems, ensuring that all necessary information is correct and complete.

What Your Impact Will Be:

Order Processing:

• Efficiently process automated orders (EDI, SFA) and manual orders (Excel uploads).
• Conduct thorough checks to identify and rectify errors in product information, pricing, and customer details.
• Maintain accurate and up-to-date customer data records.

Customer Service:

• Collaborate with local market Customer Service teams to address inquiries and resolve issues.
• Facilitate occasional customer queries and provide timely support.

Process Improvement:

• Actively participate in process improvement initiatives to streamline operations and enhance efficiency across EMEA markets.
• Contribute innovative ideas and solutions to optimize workflows and reduce errors.

Administrative Tasks:

• Perform additional administrative duties as required, such as report generation and data analysis.

Key Responsibilities:

• Assist in dealing activities in financial market to maximize the company’s profitability
• Participate in the development and support of the new trading systems and tools and products
• Interpret current market dynamics, handle trading and dealing enquiries and provide solutions.
• Performing risk assessments and evaluation of company's exposure to the market
• Performing trading operations and settings in MT4 Administrator and relevant systems
• Monitor and manage client positions and associated risks within the MT4 and MT5 systems.
• Develop and maintain expertise in FX & CFD products, trade execution

• Bachelor's Degree or above in Computer Science/Information, Technology, Finance, Accountancy, Banking or equivalent
• At least 1 Year of working experience with MT4 Administrator
• If no MT4 Administrator experience, at least 5 year of working experience with MT4
• Fluency in Mandarin and English
• Proficient in Microsoft Office/ Excel
• Good in analytical, numerical, statistic, finance, IT
• Deep understanding in Risk Management or Trading in CFDs
• Able to work as Shift base Day/Night/Overnight shift
• If not able to work in shifts, other needs above will be higher to compensate

• Life Insurance
• Medical Benefit
• Optical Benefit 
• Gym/Fitness Subsidy
• Travel Allowance
• Meal Allowance
• Staff Referral Bonus Program
• Work From Anywhere Policy (T&C applies)
• Hybrid Working (4-days office + 1-day Work From Home)
• Long Service Reward (with Cash Incentives in USD)

KEY RESPONSIBILITIES

• Manage day-to-day relationship with the partners and tenants includes operational issues. 
• Support the organization within every area of Tenant Management. 
• Maintaining and sustaining the mall operations from time to time. 
• Responsible for Tenants sales submission (average 95%) and system update. 
• Establish and maintain comprehensive / updated Tenants’ Relations Management database and filing system for all tenants (ie. Sales information, licenses, permits, insurances, agreements and other correspondences). 
• Coordinate, prepare and distribute work orders to relevant department(s). 
• Report, monitor and follow-up with relevant department on tenants’ complaints and resolution. 
• Support Operations in the event that tenant is not adhering to mall’s House Rules, Agreement and other required manuals in the way of recommending approach towards tenants. 
• Collaborate with other departments for improvement of tenants’ performance as well as tenancy and leasing operations.  
• Coordination with Tenant Admin (SO), i.e. tracking of signatory status and sending of documents.  
• Obtaining approval for closure applications, i.e. Festival closure, early closure for co. event, etc. 
• Mailbox key coordination – new handover, replacement of key or lock. 
• Preparing required information prior to Tenants’ meeting. 

Key Responsibilities:

• Contribute to the seamless operation of our MT4 and MT5 trading systems, overseeing risk management strategies, and providing technical support.
• Participate in the development and support of the new trading systems and tools and products
• Interpret current market dynamics, handle trading and dealing enquiries and provide solutions.
• Performing risk assessments and evaluation of company's exposure to the market
• Supervise trading operations and settings in MT4 Administrator and relevant systems
• Train trading and dealing members in using MT4 Administrator and relevant systems
• Develop and maintain expertise in FX & CFD products and trade execution

• Bachelor's Degree or above in Computer Science/Information, Technology, Finance, Accountancy, Banking or equivalent
• At least 2 Years of working experience with MT4 Administrator
• If no MT4 Administrator experience, at least 5 year of working experience with MT4
• Fluency in Mandarin and English
• Proficient in Microsoft Office/ Excel
• Good in analytical, numerical, statistic, finance, IT
• Deep understanding in Risk Management or Trading
• Problem-solving skills and the ability to manage complex situations.
• Knowledge of the FIX protocol is considered as advantage
• Experience in Expert Advisor is considered as advantage

• Life Insurance
• Medical Benefit
• Optical Benefit 
• Gym/Fitness Subsidy
• Travel Allowance
• Meal Allowance
• Staff Referral Bonus Program
• Work From Anywhere Policy (T&C applies)
• Hybrid Working (4-days office + 1-day Work From Home)
• Long Service Reward (with Cash Incentives in USD)

Job Brief:

The Head of Digital Partnerships and Innovation, will play a critical role in driving digital transformation agenda, building strategic relationships, and leveraging emerging technologies to create a sustainable competitive advantage. If you are passionate about shaping the future of digital ecosystems, this role is perfect for you.

Key Responsibilities:

• Develop and implement a comprehensive technology and digital partnership strategy to align with organizational objectives.
• Identify, cultivate, and nurture strategic partnerships with internal and external stakeholders to foster collaboration and innovation.
• Foster a culture of digital innovation and agility, inspiring your team to explore and adopt cutting-edge tools and methodologies.
• Oversee market research and competitor analysis to guide strategic decisions and maintain market leadership.
• Support and drive the organization’s digital transformation initiatives, ensuring seamless integration of new technologies and methodologies.
• Partner with the Commercial division to support business development activities related to technology and digital solutions.
• Develop and implement robust processes for managing partnerships, ensuring efficiency and scalability.
• Track and monitor divisional projects, defining and measuring KPIs to ensure alignment with strategic objectives.
• Conduct financial modeling, ROI analysis, and risk mitigation for partnership initiatives.
• Build, inspire, and lead a high-performing team, optimizing resource allocation to achieve excellence.
• Represent the organization in industry forums, sharing insights on emerging digital trends and advocating for the company’s digital agenda.
• Work closely with other departments to maximize the impact of partnerships and drive organizational success.

Job Requirements:

• Bachelor’s degree in Business, Information Technology, Marketing, Communication, Management, Analytics or a related field (MBA is a plus).
• Minimum 10 years’ experience in business development or strategic account management, with at least 5 years in a managerial role.
• Possesses a proven track record in developing and implementing successful digital strategies and partnerships.
• Possesses any technology related certifications would be an added advantage.
• Proven ability to develop and execute growth strategies, manage client relationships, and achieve business targets.
• Displays strong expertise in proposal development, pricing strategies, and market analysis.
• Displays strong expertise in digital innovation, market research, and emerging technologies.
• Excellent leadership and people management skills, with a track record of building and motivating high-performing teams.
• Exceptional communication, presentation, and stakeholder management skills, including experience working with senior executives.
• Results-driven, adaptable, and willing to travel as needed for business engagements.
• A forward-thinker who stays abreast of digital trends and fosters an agile mindset.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Project Manager (Account Management) 

As our business continues to grow and reach new heights, we are looking for a Senior Project Manager to join us to help us with our next phase as we develop our account management and operations across APAC. You’ll be working with our Business Director when managing and nurturing existing client accounts and relationships, ensuring our commercials are aligned, and building synergies between external clients, our embedded talent and internal business functions: Finance, Operations, Talent Acquisition and HR.

You’ll have trust and empowerment from the management team to move the needle. You’ll help to safeguard and support our business activities and profitability to drive sustainable growth. You’ll get to support strategic business growth and product development conversations and own the implementation of such programmes. If you’re looking for an opportunity to propel your career to new heights by expanding your account management skills and commercial acumen, this is it! 

Role: 

• Develop and maintain strong client relationships and encourage expansion of engagements as we grow our share of wallet within the existing client network.
• Own and project manage the end-to-end client needs, including outreach, proposals, presentations, negotiating deals, managing SOW alignments, budgets, and renewals, ongoing client CRM, account reviews, and navigating a vast variety of enquiries. 
• Become the go-to person and a trusted advisor to our clients and partners with a strong focus on driving results and profitability while building relationships.
• Develop and own compelling proposals and pitch materials by project managing resources and timelines, case studies, and presentations.
• Display the passion and drive of a client portfolio owner, take accountability for obstacles and rectify those as appropriate. 
• Provide intel to support the day-to-day operations of the business unit, including timely updates, reporting and actionable business insights. 
• Support and own strategic and operational business initiatives, including but not limited to business planning, financial and commercial control, client and internal operations.
• Act as a catalyst for customer service and operational excellence across the organisation as aligned with the clients’ and business requirements and priorities. 

You:

• 8+ years of experience in an agency, consultancy or in-house team, well versed with account management, marketing, and strategic creative processes.
• Proven project management abilities with an eye for detail and creativity and experience with creative production processes. 

• Strong in communication with demonstrated success in handling and communicating complex or sensitive business issues to clients and C-Suite.
• ​​Create high-level presentations and be comfortable presenting to senior management. 
• Thorough understanding of diverse business processes and strategy development through strong analytical and financial acumen with an ability to think “end-to-end”.
• Possess critical thinking skills coupled with process improvement ability to build systems, processes and procedures from the ground up in a start-up environment. 
• Able to manage multiple priorities, projects and deadlines simultaneously.
• Eager to motivate and inspire with high tolerance and appreciation for navigating through ambiguity. 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!