職位描述：

• 使用實用和創新的方法來識別和滲透目標細分市場，例如建築師、顧問、MVAC 承包商直接模型。
• 能夠利用經驗和對開發領域的理解來執行公司的銷售和業務目標。
• 根據公司在定價、交付和銷售管道方面的方向協調活動，以推動個人銷售策略，從而為公司實現最佳結果。
• 向開發商、承包商推廣產品並在專案市場指定。
• 向外部客戶進行產品演示，以提高市場滲透率和認知度。
• 組織和執行日常銷售活動以實現銷售目標。
• 透過監控客戶年齡來處理及時收款。
• 預測銷售以實現營運規劃。
• 與政府當局、學校、清真寺等打交道的密切銷售。
• 參與客戶詢問並準備銷售建議、報價、Auto-cad 設計圖紙以供提交，參加現場會議、移交和檢查。

職位要求：

• 至少 1-2 年類似職位的經驗。
• 表現出強大的溝通能力。
• 如果候選人對消費性電子產業、市場和競爭對手錶現出良好的了解和理解，那麼這就是一種優勢。
• 申請人必須願意在新山 Taman Desa Tebrau 工作。
• 能夠用國語、國語和英語溝通。
• 必須知道AutoCAD是必修的。
• 願意去馬六甲外地和柔佛州北部旅遊。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 開放文化
• 有薪培訓和發展

年輕|精力充沛 |可靠|平易近人

在達文西診所，我們堅信為客戶創造難忘的體驗。我們的團隊致力於提供卓越的服務，讓每一次互動都有意義。加入我們一個充滿活力和回報豐厚的環境，您的貢獻真正重要！

職位概況：

您是個熱衷於提供卓越客戶服務的人嗎？我們正在尋找一位前台客戶服務巨星作為我們公司的迎賓形象。在此職位上，您將成為我們客戶的第一個聯絡人，確保他們從走進我們大門的那一刻起就感到受到重視和讚賞。

主要職責：

• 以熱情友善的態度迎接和協助客戶。
• 能夠用華語、英語和馬來語溝通。
• 管理前台運營，包括接聽電話、安排預約和處理查詢。
• 提供有關我們的服務和產品的信息，並幫助客戶做出明智的決策。
• 及時有效地解決客戶問題，確保正面的體驗。
• 與團隊成員合作，增強服務交付並提高客戶滿意度。
• 保持前台區域乾淨整潔

我們正在尋找什麼：

• 優秀的溝通和人際交往能力。
• 積極的態度和幫助他人的真誠願望。
• 有客戶服務經驗者優先，但優秀的個性是必須的！
• 能夠在快節奏的環境中執行多項任務並處理各種職責。
• 熟練基本的電腦技能和客戶管理軟體。
• 有飯店業工作經驗者優先

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 公司旅行
• 事假
• 有薪培訓和發展

Job Overview
We are responsible for the planning, installation, maintenance and improvement of the Manufacturing Information Technology, Digitalization and Data Warehouse of our Semiconductor Testing facility in Penang (PgP5). We are also responsible for the coordination and implementation of the IT security, Data Security and the Enterprise IT of the facility.

• Job Description
• Being part of the Data Engineering team to establish and sustain an efficient Data Warehouse & Data Integration for Data Analytics for our Final Test facility in Penang.
• Working closely with our counterparts from both locally and internationally to build and manage Data Pipeline and ensuring high Data quality for Data Analysis and continuous improvement.
• Perform evaluation on the data by using deep IT knowledge and contribute to improve Data Engineering quality, accuracy, reliability and stability.
• Responsible for installation, maintenance and improvement of the Data Warehouse, ETL, software components, digitalization and visualization of reports, conducting approval processes and adapting existing processes to functional needs of the new facility.
• Ensure the data are handled securely according to Bosch Data Security requirements.
• Provide excellent IT solutions to our internal customers to support Lean Manufacturing and Lean Management.
• Support the reporting of data and visualization of data to Headquarter and Plant Management.
• Involved in the Bosch Semiconductor Organization IPN for Data Management and Data Engineering as well as in technology transfers from other semiconductor plants and will provide training and technical guidance on Data Engineering and data related issues.
• Supports the training and coaching of team members in field of Data Engineering and Data Warehouse.

• Perform structural analysis, calculations, and create design sketches and drawings that convey the arrangement and design intent for various transportation structures.
• Conduct engineering assessments and evaluations, both for existing structures and potential structural alternatives, and prepare technical reports to document the findings. 
• Lead, supervise, guide, and mentor a team of engineers and CAD technicians engaged in delivering consultancy services for significant infrastructure and transportation projects in Malaysia and internationally. 
• Engage in communication and collaboration with clients, sub-consultants, regulatory authorities, and other relevant parties to gather design information, present design alternatives, and expedite approvals. 
• Cultivate and nurture client relationships to explore and expand business opportunities. 
• Verify design calculations and review detailed drawings to ensure accuracy and compliance. 
• Deliver projects of exceptional quality, meeting project timelines and budget constraints. 
• Provide technical leadership and foster the development of technical skills and capabilities within the team, particularly in the design of underground structures, major infrastructure, and transportation projects. 
• Enhance the organization's visibility by publishing technical papers and delivering technical presentations at seminars and conferences. 
• As a Chartered civil engineer and technical lead, assume the role of a signing Professional Engineer (PE) for supervised design scopes. 
• Act as the lead verifier for assigned projects

Dispenser Technician for, Technical Services

To do new installation, maintenance services and Calibration for our new customers
and existing customers.

• Drive the end-to-end process of the project assigned from project confirmation up to project completion.
• Conduct engineering site survey for solar PV system installation.
• Coordinate with designer on the design of the solar PV system including but not limited to electrical, structural, and mechanical.

• Coordinate with construction engineer to ensure implementation of solar PV system installation.
• Plan and manage material purchase and subcontract via ERP system.
• Liaise closely with inter departments involved for the project completion.
• Liaise and manage sub-contractors/vendors for their scope of works, schedules and monitoring workmanship qualities or subcontractors during installation.
• Work with internal and/or external parties such as TNB, consulting firms, local authorities licensing matters and documentation.
• Liaise and coordinate with local authorities on meter installation and grid interconnection of solar PV system.

• Coordinate and conduct test & commissioning of the solar PV system.
• Weekly reporting and new project scheduling.
• To assist on the best practices and safe work procedure for every project.
• Organize a post mortem meeting for evaluation of project results, challenges faced and provide recommendations for future improvement.
• To contribute, comply and committed toward the company Quality, Health, Safety and Environmental Management System by making sure it is full compliances to International Standard, Legal compliances, local regulations, and any code of practice.

• Minimum 3-5 years of work experience in Electrical or Construction industry
• Possess a Bachelor Degree in Engineering majoring in Electrical
• Basic electrical knowledge is essential
• Proficient knowledge in MS Office (Word, Excel, Project)
• Proficiency in utilizing translation software (e.g. Google Translate, Google Lens)
• Posses own transportation and willing to travel when required
• Able to work under pressure and meet project deadline when required
• Self-motivated and positive attitude with strong sense of responsibility and result oriented
• Good interpersonal and communication skills
• Posses own transportation and willing to travel to sites
• Able to work under pressure and meet project deadline when required
• Self-motivated and positive attitude with strong sense of responsibility and result oriented
• Good interpersonal and communication skills

• Conduct site visit with follow up proposal and report to installation site and interconnection facilities.
• Possess sound knowledge in both DC & AC electrical system and IT networking with experience in design, install, troubleshoot and re-engineering.
• Prepare bill of material (BOM) for DC, LV, & MV electrical system and manage material purchase to ensure timely and adequate level of inventory until project completion.
• Provide general and technical support throughout the entire tender process.
• Initiate meeting with clients, consultants, authorities, management and cross departments from tender stage until project complete handover.
• Liaise and manage sub-contractors for their scope of works, schedules and monitoring workmanship qualities of subcontractors during installation.
• Record, implement and manage design change requirement through submittal.
• Work with internal and/or external parties such as consulting firms and authorities on licensing and permits matters and documentation.
• Liaise and coordinate with grid operator & authorities on interconnection of MV/HV electrical system to power grid.
• Experience with test & commissioning of the both DC & AC electrical system. Able to troubleshoot and rectify the problem during test & commissioning.
• Review project deliverables at every phase to ensure the project is within timeline and budget.
• Implement best practices and safe work procedure that comply to authorities rules and regulations throughout the project on site.
• Assist to organize a post mortem meeting for evaluation of project results, challenges faced and provide recommendations for future improvement.
• Well verse with technical letter writing, report, presentation, and method of statement documentation.
• To contribute, comply and committed toward the company Quality, Health, Safety and Environmental Management System by making sure it is full compliances to International Standard, Legal compliances, local regulations and any code of practice.

• Degree in Electrical Engineering.
• At least 1 year of experience in electrical industries such as electrical machinery maintenance, electrical product development, factory automation, M&E consultation, application engineering, or MV/HV equipment.
• Basic knowledge of electrical systems.
• Experience with AutoCAD.
• Experience in C&I solar projects is an advantage.
• Willingness to travel to job sites as needed.
• Must have a "car" for work-related travel and site visits.

• *Fresh graduates are encouraged to apply and kickstart their career with us!

Join Solarvest, a leader in renewable energy solutions, committed to sustainability and innovation. We are looking for an Operations & Maintenance Executive to support our Operations and Maintenance department in ensuring efficient and smooth operations.

Key Responsibilities:

• Provide administrative support to ensure the smooth operation of the department.
• Schedule internal department meetings and record minutes.
• Handle document control tasks, including filing ISO documents, reports, receipts, and claims.
• Assist the Manager with invoice issuance and payment collection for O&M-related work.
• Support the Engineer in procuring suppliers or contractors by managing Work Order and Purchase Order requests.
• Coordinate delivery orders with the Procurement department and follow up on invoices and payments with the Finance department.
• Assist the Customer Service team in preparing daily, weekly, monthly, and yearly reports for clients.
• Manage department petty cash records and claims.
• Provide and release monthly updates on Customer Satisfaction Feedback ratings.
• Oversee the O&M inventory management system, including spare parts tracking, monthly audits, and inspections for ISO compliance.
• Manage and coordinate calibration for department tools and testing equipment.
• Assist the Manager and HR with department motor vehicle management.
• Oversee warranty management and the insurance claim process.
• Collaborate with other departments to enhance internal processes and alignment.

• Possess a Diploma, Bachelor’s Degree, or Professional Degree, preferably in Business Administration or Electrical Engineering, or equivalent.
• Knowledgeable and experienced in the Solar PV industry is an added advantage.
• Able to multi-task and work in a fast-paced environment.
• Proficient in computer literacy.
• Detail-oriented, well-organized, with good time management and filing skills.
• A quality and data-driven individual.
• Possess a valid driving license (Class D).
• Able to be based in Penang.
• Strong communication skills in both Bahasa Malaysia and English (verbally and written).
• Physically and mentally strong and fit.
• Available to work and respond on weekends and public holidays if required.
• Willing to travel or relocate.

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in China, India, Philippines, Poland, Romania, South Africa and Spain, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter, and better. Enterprise Capabilities supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining Enterprise Capabilities, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our purpose of delivering a better world.

Here, you will have the freedom to grow in a world of opportunity

We are seeking a talented and experienced Electrical Engineer to join our dynamic team in Bukit Damansara, Malaysia. As an Electrical Engineer, you will be responsible for designing, developing, and maintaining electrical systems and equipment for our organization. This role offers an exciting opportunity to work on cutting-edge projects and contribute to innovative solutions in the field of electrical engineering.

• Performs specific and limited portions of a broader assignment of an experienced engineer.
• Gathers and correlates basic engineering data using established and well-defined procedures.
• Works on detailed or routine engineering assignments involving calculations and relatively simple tests.
• Proposes approach to solve new problems encountered.
• Identifies discrepancies in results.
• Provides guidance to entry level engineers.
• Performs work in accordance with agreed upon budget and schedule with moderate supervision.
• Collaborate with cross-functional teams to integrate electrical systems with other engineering disciplines
• Stay updated on the latest advancements in electrical engineering technology and industry best practices

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in China, India, Philippines, Poland, Romania, South Africa and Spain, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter, and better. Enterprise Capabilities supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining Enterprise Capabilities, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our purpose of delivering a better world.

Here, you will have the freedom to grow in a world of opportunity.

We are seeking a detail-oriented and innovative Mechanical Engineer to join our dynamic team in Bukit Damansara, Malaysia. 

Responsible for engineering, design, and modifications related to mechanical equipment, vessels, tanks, and piping systems, including the development of equipment and piping specifications and handling of procurement processes. May also support the installation, operation, and maintenance of mechanical systems. This role includes expertise in air conditioning, refrigeration, ventilation, combustion, heat transfer, energy, power, fuels, propulsion, machinery, tools, manufacturing, fluid dynamics, plumbing, fire suppression systems, and water supply and pumping systems for fire protection.

Duties and Responsibilities

• Completes specific, limited portions of broader assignments under the direction of an experienced engineer.
• Collects and organizes fundamental engineering data following established procedures.
• Engages in routine engineering tasks involving calculations and basic testing.
• Proposes solutions for new issues that arise.
• Identifies and addresses discrepancies in results.
• Provides guidance to entry-level engineers.
• Works within agreed-upon budget and schedule, with moderate supervision.

At AECOM, we’re delivering a better world.

Whether it’s improving the commute, keeping the lights on, providing access to clean water or transforming skylines, we believe infrastructure has the power to uplift communities and improve people’s lives. Bringing together the best people, ideas, technical expertise and digital solutions, we partner with our clients to turn their ambitions into action, changing the world for the better. We’re proud to be recognized for our leadership, including our No. 1 ranking by Fortune as the World’s Most Admired Company in our industry for two years in a row.

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in India, China, Spain, Poland, Romania and the Philippines, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter and better. EC supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining EC, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our mission of delivering a better world.

Here, you will have freedom to grow in a world of opportunity.

We are seeking a talented and innovative Structural Engineer to join our team in Bukit Damansara, Malaysia. As a key member of our engineering department, you will play a crucial role in designing and analyzing structures for various building projects, ensuring safety, efficiency, and compliance with local regulations.

• Assist on structural design projects for a diverse range of buildings and structures
• Works on detailed or routine engineering assignments involving calculations and relatively simple tests.
• Collaborate with architects, contractors, and other engineering disciplines to ensure project success
• Stay up-to-date with the latest industry trends, technologies, and building codes
• Mentor and provide technical guidance to entry level engineers

At AECOM, we’re delivering a better world.

Whether it’s improving the commute, keeping the lights on, providing access to clean water or transforming skylines, we believe infrastructure has the power to uplift communities and improve people’s lives. Bringing together the best people, ideas, technical expertise and digital solutions, we partner with our clients to turn their ambitions into action, changing the world for the better. We’re proud to be recognized for our leadership, including our No. 1 ranking by Fortune as the World’s Most Admired Company in our industry for two years in a row.

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in India, China, Spain, Poland, Romania and the Philippines, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter and better. EC supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining EC, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our mission of delivering a better world.

Here, you will have freedom to grow in a world of opportunity.

We are seeking a talented and innovative Structural Engineer to join our team in Bukit Damansara, Malaysia. As a key member of our engineering department, you will play a crucial role in designing and analyzing structures for various building projects, ensuring safety, efficiency, and compliance with local regulations.

• Assist on structural design projects for a diverse range of buildings and structures
• Works on detailed or routine engineering assignments involving calculations and relatively simple tests.
• Collaborate with architects, contractors, and other engineering disciplines to ensure project success
• Stay up-to-date with the latest industry trends, technologies, and building codes
• Mentor and provide technical guidance to entry level engineers

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in India, China, Spain, Poland, Romania and the Philippines, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter and better. EC supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining EC, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our mission of delivering a better world.

Here, you will have freedom to grow in a world of opportunity.

We are seeking a highly skilled Senior Engineer, Mechanical to join our team in Bukit Damansara, Malaysia. This role will require the ability to solve problems that deliver and optimise safe, sustainable and ethical solutions for the design, production and operation of devices, machines, structures, processes and systems involving mechanical elements. 

Duties and Responsibilities

• Acts as a senior technical resource, providing expert advice and guidance to the team.
• Delivers specialized technical insights for studies and design processes within the area of expertise.
• Creates study and design procedures to support high-quality, cost-effective work by team members.
• Engages in interdisciplinary reviews to ensure the accuracy and quality of project deliverables.
• Develops estimates for construction costs and technical efforts required for project completion.
• Applies expertise across all phases of the PS&E (Plans, Specifications, and Estimates) package development.
• Conducts quality control reviews of design calculations and technical drawings.
• Drafts sections of technical specifications to ensure compliance with project requirements.
• Contributes to the development of engineering budgets and schedules, aligning them with project goals.

We are seeking a highly skilled Senior Engineer, Mechanical (Simulation) to join our team in Bukit Damansara, Malaysia. In this role, you will lead and execute complex simulation projects, leveraging your expertise in mechanical engineering and advanced simulation techniques to drive innovation and product development.

This discipline emphasizes problem-solving skills to deliver safe, sustainable, and ethical solutions in the design, production, and operation of devices, machinery, structures, processes, and systems that include mechanical elements.

Duties and Responsibilities

• Serves as a senior technical resource and advisor within the team.
• Provides specialized technical guidance in studies and designs in areas of specific expertise.
• Develops study and design protocols to enable efficient, high-quality work by colleagues.
• Participates in interdisciplinary reviews of project deliverables.
• Prepares construction cost estimates and estimates for technical efforts required in projects.
• Utilizes expertise in all stages of completing the discipline component for PS&E packages.
• Conducts quality control reviews of design calculations and technical drawings.
• Prepares sections of technical specifications.
• Contributes to the development of engineering budgets and schedules to meet project requirements.

We are seeking a detail-oriented and analytical Project Engineer, Structural to join our team in Bukit Damansara, Malaysia. In this role, you will be responsible for managing and executing structural engineering projects, ensuring they meet quality standards, timelines, and budget requirements.

• Performs specific and moderate portions of a broader assignment of an experienced engineer.
• Gathers and correlates basic engineering data using established and well-defined procedures.
• Works on detailed or routine engineering assignments involving calculations and relatively simple tests.
• Develop and review structural designs, calculations, and drawings for various projects
• Coordinate with architects, contractors, and other engineering disciplines to ensure project integration
• Collaborate with cross-functional teams to resolve technical issues and optimize designs
• Stay updated on industry trends, innovative materials, and sustainable design practices
• Mentor junior engineers and contribute to the team's professional development
• Proposes approach to solve new problems encountered using modifications of standard procedures or methods developed in previous assignements.
• Identifies discrepancies in results.
• Provides guidance to entry level engineers.
• Performs work in accordance with agreed upon budget and schedule with little supervision.
• Independently performs all the tasks necessary to complete primary design
  elements for engineering works.
• Performance at this level requires developmental experience in a professional position.

At AECOM, we’re delivering a better world.

Whether it’s improving the commute, keeping the lights on, providing access to clean water or transforming skylines, we believe infrastructure has the power to uplift communities and improve people’s lives. Bringing together the best people, ideas, technical expertise and digital solutions, we partner with our clients to turn their ambitions into action, changing the world for the better. We’re proud to be recognized for our leadership, including our No. 1 ranking by Fortune as the World’s Most Admired Company in our industry for two years in a row.

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in India, China, Spain, Poland, Romania and the Philippines, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter and better. EC supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining EC, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our mission of delivering a better world.

Here, you will have freedom to grow in a world of opportunity.

We are seeking a talented and motivated Graduate Engineer, Structural to join our dynamic team in Bukit Damansara, Malaysia. As a recent graduate, you will have the opportunity to work on exciting projects, develop your skills, and contribute to the design and analysis of various structures.

• Assist in conducting engineering design under the supervision of experienced engineers
• Create designs, calculations, sketches, diagrams, schematic drawings, and final working drawings
• Collect and analyze data for structural engineering projects
• Utilize computer software to solve engineering problems and perform structural analyses
• Collaborate with multidisciplinary teams to develop innovative solutions
• Participate in site visits and inspections to gather information and monitor project progress
• Contribute to the preparation of reports, presentations, and technical documentation
• Support senior engineers in project management tasks
• Stay updated on industry trends, building codes, and engineering standards
• Assist in ensuring projects are completed within agreed-upon budgets and schedules

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

Responsibilities:

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues with Air-conditioning.
• Work with various departments or stakeholders to ensure the Aircon is delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays. (5 days work and 2 off days on a rotational basis)
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

Responsibilities:

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues.
• Work with various departments or stakeholders to ensure the products are delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays. (5 days work and 2 off days on a rotational basis)
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office.

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

• Responsible to ensure smooth running of Bosch Production System (BPS) activities to be in line with company goals and objectives at the Value Stream area, which covers coordination, planning, implementation, effectiveness and aligned with plant BPS Vision, Mission direction and BPS Road Map deployment.
• Responsible for production line layout as per PGL concept and improvement of the line productivity and working towards improving utilization rate of the machines.
• To ensure correct application of all relevant company guidelines for production and output determination according to PGL/BPS/Lean Concepts
• Able to support workshops for Value Stream Planning (VSP)/System CIP Projects and regular/annual BPS assessment of the maturity level.
• To be responsible for production line layout and improvement of the line productivity of the employees and utilization rate of the machines.
• To be responsible for Root cause analysis and Problem solving in close cooperation with production and manufacturing teams.
• To initiate technical, organizational and changeover improvements and implement them with production associated with an improvement plan.
• To be responsible for Lean manufacturing activities incl. leading continuous improvement projects, moderate/support workshops.
• To execute any other related duties assigned by immediate supervisor from time to time with compliance related company, central and legal requirements.

Job Overview

Setup of local SO-LCL-team as key pillar in enabling more efficient future growth for SO as well as increased independence from market for (SC) talents in Rt. Goal responsibility for these positions will be with ME/PRM1-SO.

• Generate templates and reports with data analysis tools (e.g. DAST/Spotfire/Tableau)
• Test data analysis using IT tools and statical methods
• Generate KPI reports and track KPIs
• Perform test data analysis with IT tools and statistical methods to benchmark test sites or investigate performance of new manufacturing sites.
• Coordinate Bosch internal change management, generate and track engineering change requests for semiconductor products
• Set up of product master data for new products within our international production network
• Support go-life of our global product data base
• Key user for data analysis and traceability tools (e.g. DAST/E2OPEN)
• Requalification of automotive ASICs
• Candidate is responsible for automotive IC's (integrated circuits) in our international production network
• Candidate is responsible to manage product data in series production and coordinate product issues at multiple manufacturing locations around the globe.
• The monitoring of quality and costs of the products is under the candidate's responsibility.
• Planning, controlling and supervising product data projects is also part of candidate's responsibility
• The candidate is required to coordinate manufacturing data of IC products in an international production network in cooperation with the development and manufacturing departments

• Provide overall on-site administrative and technical management for a wide range of construction projects. 
• Responsible for the organization and direction of construction and related activities within assigned area of responsibility, which may be a single area, multi-area or a multi-discipline construction project. 
• May be the primary client contact for all jobsite day to day activities, or may coordinate with client’s resident representatives on jobsite activities within assigned area of operations. 
• Responsibilities are to ensure assigned jobsite operations are in compliance with design/specifications, completion on schedule, within budget and to quality standards. 
• Interfaces with all other administrative field staff, field management staff and particularly the Project Manager in a coordinated effort.
• Representing AECOM to attend / lead / chair meetings related to technical and coordination among stakeholder at Site.
• To establish the communication protocol, practices and requirements with the team to ensure that the supervision meets the requirements

• Lead the development of electrical designs, spanning from initial concepts to meticulous detailing. 
• Take charge of creating design calculations, drawings, specifications, and tender documents for design projects. Additionally, review materials prepared by junior engineers. 
• Prepare comprehensive design reports, calculations, drawings, specifications, cost estimates, and project schedules. 
• Execute on-site electrical service surveys with precision. 
• Collaborate with Professional Engineers in establishing connections, preparing, and following up on Authority Submissions.  
• Coordinate with local government departments to secure design project approvals. 
• Foster relationships and coordinate with Clients, Architects, Structural Engineers, Civil Engineers, System Contractors, Civil Contractors, QS professionals, and more to bring electrical building service designs to life, from inception to intricate detailing. 
• Assume the role of Project Manager, overseeing projects from their conceptual stages to their successful completion. 
• Provide guidance and supervision to junior engineers. 
• Assist in the preparation of competitive tenders and bids. 
• Exhibit and offer your technical expertise. 

• Develop electrical designs, covering the entire process from concept to detailed design.
• Take responsibility for the assigned design components, including the necessary follow-up for approval from relevant authorities and clients. 
• Assist in liaising and coordinating with Local Authority Departments to secure approval for design projects. 
• Prepare design calculations, drawings, specifications, and tender documents for design projects under the guidance of senior engineers/managers. 
• Report to the line manager and ensure regular progress updates to the line manager, senior engineers, and project managers. 
• Work under the supervision of senior engineers/supervisors and complete assigned tasks. 
• Participate in progress meetings and workshops for design projects, collaborating with other disciplines. 
• Coordinate with engineers from other disciplines to ensure the seamless continuation of design projects. 
• Take part in the coordination process, including virtual coordination requirements and interfacing with other disciplines. 
• Assist in creating drawings using CAD and BIM Revit models for M&E (Mechanical and Electrical) works in collaboration with the drafting and modeling team. 
• Maintain comprehensive records of all issued and received documents and reports. 
• Regularly manage documents and maintain project directories. 
• Participate in CSD (Coordination Single Document) coordination meetings with other disciplines and modelers, identifying and distributing CSD/SEM (Structural, Electrical, and Mechanical) issues accordingly. 
• Follow up with the project team on CSD and BIM model updates. 
• Provide support to the Project Team for presentations involving BIM models and related activities.