這些工作的職責是處理車輛和其他駕駛員相關活動，日常監控和跟進交付時間表，歸檔和整理相關文件，提供日常報告數據和跟踪信息並更新車輛交付信息，溝通與運輸商舉行會議和討論，支援汽車運輸規劃。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 公司旅行
• 醫療保險
• 有薪培訓和發展

Jobs Responsibilities:

• Ensure all final itinerary details are prepared.
• Assist in the creation of new product lines.
• Initiate and facilitate marketing and sales efforts for growing the tour department.
• Responsible for initiating the preparation of proposals.
• Run and create customer reports.
• Fluency in English and Mandarins, spoken and written, is essential.
• Maintain and update presentations for sales group and management.
• Support sales team with mailings and other correspondence

Requirements

• Require Language(s) (write, read & speak) - English, Mandarin.

• Outspoken & soft spoken person

• Good follow up skill and highly attentive to enquiry

• Basic computer skill (Outlook, excel, Words and PowerPoint)

• Fresh graduates from diploma / related field or Tourism & Hospitality who are interested to start their career

• Or minimum 1 to 2 years of working experience in the service industry will be an added advantage for this position

• Candidate without any related experience are welcomed to apply for the role as well

• Candidate with multiple years of tour operations related working experience can be considered for the role of Tour Operations Executive.

Perks & Benefits

• Medical
• EPF
• Sosco
• Have chance go overseas

Responsibilities:

• Coordinate sales team by managing schedules, reply email, documents and communicating relevant information across.
• Ensure the adequacy of sales-related equipment.
• Respond to complaints from customers and give after-sales support when requested.
• Handle the processing of all orders with accuracy and timeliness.
• Create quotation, job order from customer inquiry.

Requirements:

• Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;.
• Excellent computer skills (Microsoft Office).
• Proficiency in English, Malay & Chinese
• Well-organized and responsible with an aptitude in problem-solving.
• Strong verbal and written communication skills.
• Understand SQL system

Perks & Benefits

• Commission and bonus (Base on performance)
• Allowance (travel, food, transportation, etc.)

• 執行倉庫部門的日常運作，以確保履行客戶的訂單。
• 規劃倉庫中的入庫/出庫貨物，以最大限度地降低成本並最大限度地提高每日產量。
• 識別並解決導致倉庫活動計畫延遲的問題。
• 負責及時更新客戶訂單並提供必要的更新/報告。
• 每月對所有客戶的貨物進行庫存盤點
• 確保對不合格產品和產品投訴進行適當控制。
• 依照營運助理經理的指示執行其他任務。
• 準備交貨文件、發票。
• 處理銷售計劃和監控。
• 確保按時向客戶提交銷售報告。
• 與 WM 和 EM 的採購員聯絡，確保所有櫃檯設定/銷售活動都按照提供的貨架圖完成。

津貼和福利

• 定期團隊活動
• 公司旅行
• 醫療保險
• 開放文化
• 個人發展機會

Job Description

• Responsible to support daily operations in warehouse by ensuring adequate manpower to perform warehouse duties.
• To ensures all inventory transaction are completed within the timeline and maintain stock accuracy.
• To conduct inventory count and assist to verify stock discrepancies.
• To ensures the security and accountability of materials and goods with inventory control.
• To be able to plan & organize storage space.
• To supervise a team of assistant supervisor and material handlers for stuffing and un-stuffing of containers for export and import shipments.
• To suggest improvements to eliminate hazards, feedback on inadequacy of operational control, risk assessment and safe work procedure.
• To ensure the cleanliness of the warehouse and proper and safe functioning of warehouse tools, facilities and equipment.
• Knowledge of driving forklift is an advantage.
• Able to work long hours when required.

*Able to operate forklift or reach truck is an advantage

Perks & Benefits

• Regular team activities
• Company trips
• Medical insurance
• Open culture
• Personal development opportunities

JOB DESRIPTION

• Communicate with customer
• Brief merchandiser on every single job task
• Monitoring and ensure merchandiser carry out daily duty
• Ensure photo submit by merchandiser display according to plano that given by customer
• Submit photo before after to customer for checking
• Compile of merchandiser photo before and after, and update monthly merchandise report to customer
• Carry out other ad hock task as instructed by Superior

Perks & Benefits

• Regular team activities
• Company trips
• Medical insurance
• Open culture
• Personal development opportunities

職位描述

• 與客戶溝通
• 向跟單員簡要介紹每項工作任務
• 監控並確保跟單員履行日常職責
• 確保商家根據客戶提供的平面圖提交照片展示
• 將前後照片交給客戶核對
• 整理跟單前後的跟單照片，並向客戶更新每月的跟單報告
• 依照上級的指示執行其他臨時任務

津貼和福利

• 定期團隊活動
• 公司旅行
• 醫療保險
• 開放文化
• 個人發展機會

職位描述

• 負責支援倉庫的日常運營，確保有足夠的人力來履行倉庫職責。
• 確保所有庫存交易在時限內完成並保持庫存準確性。
• 進行庫存盤點並協助核實庫存差異。
• 透過庫存控制確保材料和貨物的安全和責任。
• 能夠規劃和組織儲存空間。
• 監督助理主管和材料處理員團隊對進出口貨物的貨櫃進行裝卸。
• 提出改進建議以消除危險，反饋操作控制、風險評估和安全工作程序的不足。
• 確保倉庫的清潔以及倉庫工具、設施和設備的正常和安全運作。
• 懂駕駛堆高機者優先。
• 需要時能夠長時間工作。

津貼和福利

• 定期團隊活動
• 公司旅行
• 醫療保險
• 開放文化
• 個人發展機會

Auto leasing can significantly reduce complicated vehicle related administration work and cost for customers such as registering the customer’s vehicle, obtaining insurance, paying tax, maintenance, and disposal of vehicles, etc.

This position is responsible for overseeing all commercial vehicles, drivers, and related assets, including their operations, conditions, external and internal policy compliance, and overall performance.

- Oversee the day-to-day operations of company's vehicle fleet.

- Ensure that all vehicles are properly maintained and repaired when necessary.

- Assist with customers’ vehicle breakdowns and accidents promptly and prepare necessary documents.

- Check vehicle dealers’ request and decide a next step to do considering company’s cost.

- Manage a team of fleet admin to ensure correct documentations and customer service.

- Manage a team of driver’s schedule.

- Carry out administrative duties such as invoices, and maintenance records, etc.

- Keep up to date on newest technologies and knowledge in the automobile industry.

- Expand panel workshop and apply credit facility.

- Expand secondhand dealers for disposal cars.

■MUST TO HAVE:

- Working experience in fleet management role

- Experience in corporate customer service

- English language proficiency

- Valid driving license

Transport (RM100), Petro/Toll claimable, Medical Insurance (depends on age and positions)

汽車租賃可以大幅減少客戶複雜的車輛相關管理工作和註冊等成本 客戶的車輛、購買保險、納稅、維護和處置車輛等。

該職位負責監督所有商用車輛、駕駛員和相關資產，包括其營運、狀況、外部和內部政策合規性以及整體績效。

- 監督公司車隊的日常運作。

- 確保所有車輛在必要時得到適當的維護和修理。

- 及時協助客戶處理車輛故障和事故並準備必要的文件。

- 檢查車輛經銷商的要求並考慮公司的成本決定下一步要做的事情。

- 管理車隊管理團隊，以確保正確的文件和客戶服務。

- 管理司機團隊的行程。

- 履行行政職責，例如發票和維護記錄等。

- 隨時了解汽車產業的最新技術和知識。

- 擴大小組研討會並申請信貸額度。

- 擴大廢棄汽車的二手經銷商。

■必須具備：

- 車隊管理職位的工作經驗

- 有企業客戶服務經驗

- 英語語言能力

- 有效的駕駛執照

交通（RM100）、汽油/通行費可索賠、醫療保險（取決於年齡和職位）

Key Responsibilities:

• Product Knowledge & Support:
  • Understand company products and brands to assist supervisors and sales managers in developing product listings, channel strategies, and operational plans.
• Purchase Ordering & Stock Monitoring:
  • Support purchase ordering and monitor outlet-level stock, tracking the 3-month rolling forecast to maintain a healthy supply.
• Reporting & Analysis:
  • Prepare daily, weekly, and monthly progress reports on sales simulations, budget plans, and daily sales operations activities.
  • Compile and analyze monthly sales reports to assess outlet-level performance and inform future strategies.
• Coordination & Collaboration:
  • Work with retail promoter associates to manage POSM and POP requests and distribution.
  • Collaborate with the new product development team to ensure compliance with client specifications.
• Sales Materials Management:
  • Maintain and supply sales presentation materials for buyers on new product listings.
• Data Analysis:
  • Analyze customer shopping data to optimize sales strategies and identify potential customers.
• Performance Tracking:
  • Monitor the quotas and goals of each sales promoter with established KPIs.
• Administrative Duties:
  • Handle daily admin tasks, including entering order information, maintaining sales and customer records, and managing outstanding orders.
  • Coordinate promoter training and scheduling sessions.
• Logistics Liaison:
  • Liaise with the logistics department to ensure timely deliveries.
• Event Participation:
  • Assist in preparing and executing roadshows and product launch events with the sales team.

Responsibilities Breakdown:

• 70% Overall Sales Management and Administrative Work
• 20% Collaborative Work with the Marketing Team
• 10% Client and Customer Relationship Management

Requirements:

• Minimum diploma in Business Administration, Marketing, Finance, or a related field.
• Preferably 2 years of experience in a sales coordinator or similar role.
• 1 and a half year can be considered.

Monthly fixed Allowances: (transport and mobile)

Benefits:

• 12 days annual leave (less than 2 years of employment)
• Other general benefits as per labor law.

主要職責：

• 產品知識與支援：
  • 了解公司產品和品牌，協助主管和銷售經理制定產品清單、通路策略和營運計畫。
• 採購訂單和庫存監控：
  • 支援採購訂單並監控門市庫存，追蹤 3 個月滾動預測以保持健康的供應。
• 報告與分析：
  • 準備有關銷售模擬、預算計劃和日常銷售營運活動的每日、每周和每月進度報告。
  • 編制和分析月度銷售報告，以評估門市績效並為未來策略提供資訊。
• 協調與協作：
  • 與零售促銷員合作管理 POSM 和 POP 請求和分發。
  • 與新產品開發團隊合作，確保符合客戶規格。
• 銷售物料管理：
  • 為新產品清單的買家維護和提供銷售簡報資料。
• 數據分析：
  • 分析客戶購物數據以優化銷售策略並識別潛在客戶。
• 績效追蹤：
  • 使用既定的 KPI 監控每位銷售員的配額和目標。
• 行政職責：
  • 處理日常管理任務，包括輸入訂單資訊、維護銷售和客戶記錄以及管理未完成訂單。
  • 協調促銷員培訓和安排會議。
• 物流聯絡：
  • 與物流部門保持聯繫，確保及時出貨。
• 活動參與：
  • 協助銷售團隊準備和執行路演和產品發表會。

職責細目：

• 70%整體銷售管理與行政工作
• 20%與行銷團隊協作
• 10%客戶和客戶關係管理

要求：

• 工商管理、行銷、金融或相關領域的最低文憑。
• 最好有 2 年銷售協調員或類似職位的經驗。
• 可以考慮1年半。

每月固定津貼：（交通和移動）

好處：

• 12天年假（工作不滿2年）
• 勞動法規定的其他一般福利。

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

• To plan, schedule, monitor and follow up closely on production performance and expedite the work order to ensure shipments to customer are meet 
• Interface with Production Planning Supervisor, Manufacturing Engineer and other required personnel to achieve the output goal and shipment requirement 
• To communicate and coordinate especially with Production team regularly to ensure smooth loading plan  
• To prepare reports in timely manner 
• Required to working shift and will be station in Production Office 
• Any other tasks related to planning that assigned by superior from time to time 

Scope of Position

The focus of Sales Operations is to optimize the effectiveness of the district sales team by providing support to the District Sales Team and Manager. The Sales Operations candidate must have a desire to become an expert in sales fundamentals and process, and the drivers of results for their Sales team.

Using strong communication skills and deadline management, sales operations will effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope, and have the ability to perform in a challenging and fast-paced environment. This role provides growth opportunity, recognition and reward for the achievement of business results. Position gains great insight to moving into a field Sales position if desired.

Reports to District Sales Manager

Key Deliverables

These are the minimum results expected from Sales Operations:

1. Manage monthly delivery of key reports to the District Sales Manager.
2. Manage weekly sales meetings, as directed by the District Sales Manager.
3. Organize sales events to drive existing and new customer engagement.
4. Ensure updated marketing materials are accessible to Sales team and create customer-focused PowerPoint presentations from various marketing material. Work with CHQ-Marketing team for customized content when needed.
5. Manage company visitors and arrange meeting schedules with sales team.
6. Deliver qualified sales leads to the team.
7. Deliver and coordinate bid response information requested by the local Sales team or the Expeditors network.
8. Provide rates and pricing support.
9. Attend training & development sessions to understand the requirements of Sales.
10. Organize training sessions related to Sales for your branch, as directed by the District Sales Manager.
11. Update CRM and ensure data integrity measurements are met for the branch.
12. Take on additional assignments, as required, in support of company needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• To plan, schedule, monitor and follow up closely on production performance and expedite the work order to ensure shipments to customer are meet 
• Interface with Production Planning Supervisor, Manufacturing Engineer and other required personnel to achieve the output goal and shipment requirement 
• To communicate and coordinate especially with Production team regularly to ensure smooth loading plan  
• To prepare reports in timely manner 
• Required to working shift and will be station in Production Office 
• Any other tasks related to planning that assigned by superior from time to time 

• Highly organized and efficient professional with administrative, operational and customer services.
• Understand and assist to coordinate the entire sales processes for project based business (from pre-qualification till successful handover of the project to end customer).
• Actively involved in the operational aspect of sales processes including but not limited to coordinating pre-shipment, shipment matters, billing cycles and documentations with vendors and manufacturing plants.
• Primary responsibility is ensuring organizational effectiveness in operation and providing support to organization's admin, sales and after sales functions to achieve organization’s strategies, policies and targets.
• Understand and apply the basic fundamentals of business administration in project based business.
• Coordinate and interact with a multi-cultural/disciplinary environment that requires communications across ASEAN countries
• Understand the fundamentals of market research in relation to its application to business product of the department
• Assist with other ad-hoc administrative tasks.

Job Brief :

Effectively assist Assistant Director of Sales & Sales Managers in general administration and executing sales coordination of all enquiries in a most professional and effective manner.

Job Responsibilities:

1. Ensure overall effective office administration, maintain cleanliness at all times, to upkeep the display areas and display items.
2. Ensure all enquiries and correspondences are replied within the stipulated time. Effective follow-ups are to be conducted for such enquiries.
3. Ensure sufficient stock level of stationeries; give away items, collateral and brochures.
4. Ensure all office equipment are in working condition e.g. computers, photocopy machine or printer.
5. To effectively utilize the standard forms and letters to ensure that such forms and letters are presented in a most professional manner.
6. To assist Director of Sales & Marketing and Sales Managers in answering telephone inquiries, preparing contract letters or proposal letters for all market segments and handles general administration.
7. To maintain an effective account and account management through PMS and to be fully competent with operating PMS.
8. To ensure that all client data input in the PMS is accurate and updated. 
9. Prepare corporate rate letters on newly signed up accounts and to update profile into PMS efficiently.
10. To ensure that corporate rate letters, correspondence and other important documentation are prepared in a meticulous detail and presented in the most professional manner.
11. To issue group resume and banquet event order (actual or draft) upon receive confirmation & reconfirmation of events from organiser. 
12. Banquet event order is to issue at the stipulated time and ensure it shall be issuing 3 working days before event date except last minute event shall be issue within the day or less than 24 hours before event date. 
13. To update event list with updated with require details at all time. The data & details on the event list shall be correct at all times and readily to be exact when it is needed. 
14. To ensure that group resume, site inspection, VIP list and other important information are distributed to support department in a timely manner.
15. Ensure proper filing at the end of each day and mailing out letters.
16. Perform any other duties assigned by the Director of Sales & Marketing and Sales Manager from time to time.

Job Requirements:

• Microsoft Office
• Fluent in written and oral English and Bahasa.
• Knowledge of Mandarin or dialect will be an added advantage.
• Self motivated
• Team player
• Result driven, energetic, and focused
• Flexible schedule, integrity and organized

Ensuring all goods, services and materials received into the company are processed on a daily/timely manner, from receipt at goods inwards through to stores, out into production, from production to the finished goods stores and then into dispatch.

Responsibilities:

• Plan-organize-monitor all shipping activities, both inbound and outbound from/to suppliers and customers.
• To liaise-manage all transactional and operational matters with the Malaysian Royal Customs, ensuring compliance to both statutory and in-company import and export requirements and policies
• Gather quotations and co-ordinate shipment of return to vendor items
• To ensure all shipping orders are processed and completed timely to customer requirements
• To manage administrative and documentation requirement of job and ensuring proper postings  into prevailing systems, eg.SAP
• Liaise with Freight Forwarders and OTI teams to arrange collection of shipments from Smiths Detection Malaysia.
• Main person in charge for EDI and paper filing relating to trade compliance documentation as per LMW requirements
• Any other related job assigned from time to time, in accordance business needs / legal requirements
• Ensure stock accuracy between system and physical for finished goods and accessories
• Comply / ensure department compliance with Company health, safety and environmental policies.
• To support on and be trained as either a main administrator or backup on routine trade compliance documentation submission
• Monitor daily performance of packaging service provider and ensure performance issues are escalated appropriately.
• Perform SAP transactions for material movements and accessory kits
• Maintain tracker for outbound shipments to validate against TRAX invoices
• Other duties as required

We are seeking a motivated Software Quality Assurance (SQA) Coordinator to join our dynamic team. In this role, you will play a key part in ensuring the quality of our applications across iOS, Android, and web platforms. You will perform manual testing, manage and assign tickets, and collaborate closely with our development team to enhance our products. This position is ideal for individuals eager to learn and grow their skills in software quality assurance and coordination.

Manual Testing Across Platforms:

• Perform thorough manual testing of our applications on iOS, Android, and web platforms.
• Utilize Lambdatest for cross browser and cross platform testing, including automation testing.
• Conduct API testing using tools like Postman or SoapUI.
• Document and report bugs, providing detailed steps and screenshots in Jira.

Ticket Management and Coordination:

• Manage and prioritize tickets using Jira.
• Assign tickets to appropriate team members based on skill sets and workload.
• Ensure all tickets are updated with accurate information and follow up as necessary.
• Coordinate with the development team to resolve issues promptly.

Technology Integration and Tools:

• Familiarity with or willingness to learn CI/CD tools such as Jenkins, Bitbucket, and GitHub.
• Use monitoring and analytics tools like RollBar, MS Clarity, and Google Firebase Analytics to track performance and identify issues.
• Understand and apply Agile testing methodologies and processes.

System Architecture Understanding:

• Gain a basic understanding of system architecture, including Frontend applications, Middleware, and Backend systems.
• Collaborate with developers to understand system design and potential impact areas.

Impact and Root Cause Analysis:

• Perform impact analysis to understand the effect of issues on the system.
• Conduct root cause analysis to identify underlying problems and suggest mitigation plans.

Team Collaboration and Mentoring:

• Work collaboratively within a team environment, promoting open communication.
• Mentor and train team members to enhance their skills and efficiency.
• Participate in team meetings and contribute ideas for continuous improvement.

We are seeking a motivated Software Quality Assurance (SQA) Coordinator to join our dynamic team. In this role, you will play a key part in ensuring the quality of our applications across iOS, Android, and web platforms. You will perform manual testing, manage and assign tickets, and collaborate closely with our development team to enhance our products. This position is ideal for individuals eager to learn and grow their skills in software quality assurance and coordination.

Manual Testing Across Platforms:

• Perform thorough manual testing of our applications on iOS, Android, and web platforms.
• Utilize Lambdatest for cross browser and cross platform testing, including automation testing.
• Conduct API testing using tools like Postman or SoapUI.
• Document and report bugs, providing detailed steps and screenshots in Jira.

Ticket Management and Coordination:

• Manage and prioritize tickets using Jira.
• Assign tickets to appropriate team members based on skill sets and workload.
• Ensure all tickets are updated with accurate information and follow up as necessary.
• Coordinate with the development team to resolve issues promptly.

Technology Integration and Tools:

• Familiarity with or willingness to learn CI/CD tools such as Jenkins, Bitbucket, and GitHub.
• Use monitoring and analytics tools like RollBar, MS Clarity, and Google Firebase Analytics to track performance and identify issues.
• Understand and apply Agile testing methodologies and processes.

System Architecture Understanding:

• Gain a basic understanding of system architecture, including Frontend applications, Middleware, and Backend systems.
• Collaborate with developers to understand system design and potential impact areas.

Impact and Root Cause Analysis:

• Perform impact analysis to understand the effect of issues on the system.
• Conduct root cause analysis to identify underlying problems and suggest mitigation plans.

Team Collaboration and Mentoring:

• Work collaboratively within a team environment, promoting open communication.
• Mentor and train team members to enhance their skills and efficiency.
• Participate in team meetings and contribute ideas for continuous improvement.

SOURCING

• Check and obtain product specifications & requirements with requestors.

• Performs RFQ & RFP (Local & Overseas) and RFI & RFX (Tenders & Contracts) .

• Conducts strategic sourcing & pre-qualify new suppliers.

• Obtain quotations for comparisons on price, MOQ, lead time, quality, shipping terms.

• Expand current pool of vendors / Search for alternative products.

• Prices/Contracts review and negotiations.

PURCHASING

• Orders Processing: Creates and sends Purchase Orders to suppliers.

• Orders Confirmation: Obtain orders acknowledgement from suppliers.

• Payments to Suppliers: Provide invoices & supporting documents to Finance team for processing.

• Orders Status: Monitors and follow up with suppliers for delivery dates.

LOGISTICS

• Shipping documents: Obtain relevant documents from suppliers (Commercial Invoice & Packing List), freight forwarders

(Airway Bill, Bill of Lading) & clearance agents (Import Permit).

• Coordinating & liaising with internal stakeholders & freight forwarders for all shipments.

• Goods receipt: Creates Incoming Shipment Notification (ISN) for warehouse to perform goods receiving.

QUALITY SUPPORT

• Defining quality objectives, policies, and procedures.

• Monitoring and controlling processes to prevent defects.

• Identify the root causes of NCRs and work with suppliers to resolve them.

• Bachelor's degree in supply chain management, Logistics, Business Administration, or related field.

• 2 years of experience in supply chain management, logistics, or procurement.

• Experience with freight forwarding and transportation management.

• Familiarity with shipping terms, import/export regulations and compliance.

• Proficiency in Microsoft Office (Excel, Word, PowerPoint)

• Familiarity with supply chain management software and online platforms / portalsLanguage:
• Mandarin (Required)
• Willingness to travel: 25% (Preferred)
• Expected Start Date: 12/02/2024

Job Types: Full-time, Permanent

Pay: RM2,700.00 - RM3,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Job Description:

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and telephone.

• Delivering outstanding customer service to clients through Live chat, email, and telephone channels.
• Engaging with clients to address queries and provide information about our trading platforms and service offerings.
• Assisting clients in resolving technical and troubleshooting issues.
• Collaborating with different departments to efficiently resolve client concerns.
• Monitoring and reviewing live chat conversations to maintain the highest quality standards within the department.

• Excellent English communication skills, both written and verbal, are essential.
• Proficient in computer usage, with excellent command of CRM systems.
• Strong attention to detail, adept at multitasking, and capable of managing a significant volume of inquiries while maintaining accuracy.
• Demonstrated ability to multitask effectively.
• Collaborative team player with excellent interpersonal skills.

• Hybrid working arrangement
• Opportunities for enriching career growth, including exposure to regional contexts.
• Complimentary snacks and beverages available in the office pantry
• Healthcare coverage (medical, dental, optical), gym benefits
• Flexibility in smart casual dress code
• Young, vibrant and open work culture

This position is for HR General Executive to assist day to day HR functional areas under the supervision of HR Manager

Responsibilities:

• Provide support and guidance to employees on HR-related inquiries and concerns.
• Ensure employee personnel files & records are properly filed, maintained, and updated.
• Preparing letters for various employment-related matters.
• Support job recruitment process like interview arrangement and employee onboarding.
• Update staff movement and salary changes.
• Update employee compensation benefits records: medical and company insurance.
• Support employee work permits application and related processing.
• Support HR Manager to identify and implement HR initiatives that enhance employee engagement, satisfaction, and development.
• Handle all HR related matters and undertake tasks as and when assigned by HR Manager

Make a difference and be part of something bigger. Put everything you have learned into action and grab the opportunity to join us in driving our global growth together. Being a high growth electronics company, we are looking for a candidate who will be a passionate strong self-starter to manage our logistics operations in Malaysia.

This individual will help us co-ordinate daily logistic requirements, gather operational data for report generation and contribute ideas in current process optimization. The candidate will be experiencing the breath-taking pace of high growth start-up journey. The individual will be part of PRISM+ Malaysia team and will report to the local Operations Manager.

Responsibilities of a Logistics Coordinator but are not limited to:

• Data processing of day-to-day logistics arrangements and liaison.
• Account for daily failed or defective delivery.
• Responsible for management of Logistics system.
• Updating master datafile of successful deliveries for archiving and record purposes.
• Daily reporting on cost per delivery and cost savings.
• Strive to achieve target of T+1 days delivery for majority of the orders.
• Manage delivery vehicles scheduled maintenances, Insurance & Road Tax.
• Also arrange & facilitate all regulatory inspection. (eg. Puspakom, JPJ, etc.)
• Month end timely submission of drivers Incentives & Overtime accordingly.
• Manage , scrutinize & approve all drivers claims.
• Any other ad-hoc tasks as required.

• Contact customers to schedule delivery timeslot (phone/message/email).
• Ensure all orders for the day are delivered successfully.
• Follow-up with drivers on delivery status.
• Re-connect with customers to reschedule a new date and timeslot for delivery.
• Precise and effective scheduling of deliveries to all drivers.
• Ensuring all required fields are checked and accurate upon delivery. (eg. Proof of delivery)

• Candidate must possess at least a Diploma or Degree in any relevant discipline with SPM credit in Mathematics and English.
• At least 1 year of working experience. Knowledge and working experience with shipping documentation will be an added advantage.
• 5.5 work day week (Mon to Fri : 8:30AM - 6PM , & Sat : 8:30AM till 12:30noon ).
• Proficient in writing and speaking in English & Bahasa Malaysia.
• Proficient in Microsoft Office.
• Good interpersonal attitude, attention to detail, disciplined and process oriented and high sense of urgency.

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

We are seeking a motivated Software Quality Assurance (SQA) Coordinator to join our dynamic team. In this role, you will play a key part in ensuring the quality of our applications across iOS, Android, and web platforms. You will perform manual testing, manage and assign tickets, and collaborate closely with our development team to enhance our products. This position is ideal for individuals eager to learn and grow their skills in software quality assurance and coordination.

Manual Testing Across Platforms:

• Perform thorough manual testing of our applications on iOS, Android, and web platforms.
• Utilize Lambdatest for cross browser and cross platform testing, including automation testing.
• Conduct API testing using tools like Postman or SoapUI.
• Document and report bugs, providing detailed steps and screenshots in Jira.

Ticket Management and Coordination:

• Manage and prioritize tickets using Jira.
• Assign tickets to appropriate team members based on skill sets and workload.
• Ensure all tickets are updated with accurate information and follow up as necessary.
• Coordinate with the development team to resolve issues promptly.

Technology Integration and Tools:

• Familiarity with or willingness to learn CI/CD tools such as Jenkins, Bitbucket, and GitHub.
• Use monitoring and analytics tools like RollBar, MS Clarity, and Google Firebase Analytics to track performance and identify issues.
• Understand and apply Agile testing methodologies and processes.

System Architecture Understanding:

• Gain a basic understanding of system architecture, including Frontend applications, Middleware, and Backend systems.
• Collaborate with developers to understand system design and potential impact areas.

Impact and Root Cause Analysis:

• Perform impact analysis to understand the effect of issues on the system.
• Conduct root cause analysis to identify underlying problems and suggest mitigation plans.

Team Collaboration and Mentoring:

• Work collaboratively within a team environment, promoting open communication.
• Mentor and train team members to enhance their skills and efficiency.
• Participate in team meetings and contribute ideas for continuous improvement.