• Manage a team of manual and automation testers, providing guidance and support.
• Design and implement testing strategies that blend manual and automated approaches.
• Define and document test plans, test cases, and scripts for clear testing coverage.
• Conduct manual testing, including functional, regression, and exploratory testing.
• Develop and maintain automated test scripts using tools like Selenium, Appium, and Cypress.
• Identify and track software defects, ensuring timely resolution.
• Improve and maintain automation frameworks for better efficiency.
• Collaborate with cross-functional teams to align on testing needs and timelines.
• Prepare test summary reports and metrics for stakeholders.
• Continuously refine testing processes, integrating industry best practices.

The Project Administrator supports Malaysia projects reports to the Project Admin Team lead (Asia Pacific). This role has exponential learning opportunities and growth! Training will be provided.

The key role and responsibilities include

• Work with Project Managers on project material and milestone billings
• Assist Project Managers in creations of projects in system and update of project master list.
• Creation and maintenance of document structure in server.
• Review documents for Order entry and raise tasks for order booking.
• Assist Project managers in raising Purchase Request, material requirements and intercompany Purchase orders.
• Assist in logistics and shipment of finished goods and materials.
• Follow Up with C-care team for expedite requests.
• Good receipt
• Physical stock check for the items arrived at office
• Close out projects in system upon project completion.
• Work closely with project team to review milestone invoicing, purchasing status etc. Process suppliers/vendors invoices.
• Support project team on repair/exchange for project faulty parts.
• Assist and review orders, invoices for month-end closing activities.
• Assist with purchases via shopping cart (support for office admin tasks)
• Ad-hoc duties assigned by Team Lead or Malaysia Country Lead
• Monitor for storage room
• Arrangement for FAT lunch for customer

Key Responsibilities

• Act as the primary liaison between the business stakeholder (external or internal client) and the technical

team (product owner).

• Conduct in-depth requirement gathering sessions (specifically on data mapping and functionalities) with

business stakeholder to understand their needs. Analyze these requirements to produce clear and concise

Functional Design Specifications (FDS) for usage by technical team during development/customization of Reg

Reporting

• Document logical designs covering Data Models, Functional, and UI/UX designs.

• Able to work Independently with technical teams to ensure development covers comprehensive business

requirements

• Prepare data verifications template for business stakeholders for SIT/UAT

• Document SIT/UAT test plan, test scripts

• Manage end-to-end defect management

• Perform final sanity test prior to start of UAT with business stakeholders

• Support business stakeholders during UAT and ORT

• Provide ongoing support and clarification throughout the project lifecycle specifically for business

requirements

• Proactively identify potential issues and recommend effective solutions

Job Specification

• Foundation/Diploma/Degree in Business Management/Accounting/Finance/Computer Science/Computer Engineering/IT/Data Science

• CGPA 3.0 and above

• Professional Qualification / Regulatory Licensing Requirement in Google Project Management Certification, PMP BA/PM, AICB – Level 1 – CFS and/or CRCO (optional)

• Relevant Working Experience : 0-3 years experience (accept recently graduated candidate)

• Experience in client-facing roles or customer service or business development

• Experience in regulatory reporting/middle office of banks/financial institutions/payment system operators

WHAT YOU WILL OWN:

● To provide resolution to foodpanda’s partners in regards to finance (payment & billing), account management (contractual) and
transmission (device / apps) related topics based on the operational perspective
● To maintain business relationship between partners by providing resolution in a timely manner as per agreed SLA
● To gather feedback to better understand partner's pain point and providing quality resolution to maximise partner’s experience
● To share knowledge or best practices to partners based on guidelines from the SOP to ensure smooth operational
● To share insights or informations received in regards to partner’s concern to the relevant department(s) when deemed necessary
● To achieve individual monthly target set by the company as per the bonus scheme

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.

● Candidates must possess at least a Diploma qualification in any field
● A minimum of 1-year prior experience in a contact centre, preferably performing outbound calls
● Required language(s): English (compulsory) and Malay/ Cantonese/ Mandarin/ Tagalog (based on market covered)
● Good interpersonal skills and able to work in a fast paced, high-intensity work environment
● Good analytical skills with a “think outside of the box” attitude
● Flexible and the ability to quickly and successfully embrace change and adapt effectively in response
● Must be able to work on Weekends & Public Holiday
● Preferably with strong computer navigation skills, intermediate in Microsoft Office tools is an added advantage
● Able to join 4 weeks training

WHAT YOU WILL OWN:

● To provide resolution to foodpanda’s partners in regards to finance (payment & billing), account management (contractual) and
transmission (device / apps) related topics based on the operational perspective
● To maintain business relationship between partners by providing resolution in a timely manner as per agreed SLA
● To gather feedback to better understand partner's pain point and providing quality resolution to maximise partner’s experience
● To share knowledge or best practices to partners based on guidelines from the SOP to ensure smooth operational
● To share insights or informations received in regards to partner’s concern to the relevant department(s) when deemed necessary
● To achieve individual monthly target set by the company as per the bonus scheme

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.

● Candidates must possess at least a Diploma qualification in any field
● A minimum of 1-year prior experience in a contact centre, preferably performing outbound calls
● Required language(s): English (compulsory) and Malay/ Cantonese/ Mandarin/ Tagalog (based on market covered)
● Good interpersonal skills and able to work in a fast paced, high-intensity work environment
● Good analytical skills with a “think outside of the box” attitude
● Flexible and the ability to quickly and successfully embrace change and adapt effectively in response
● Must be able to work on Weekends & Public Holiday
● Preferably with strong computer navigation skills, intermediate in Microsoft Office tools is an added advantage
● Able to join 4 weeks training

-Identify and understand market expectations in relation to Lesaffre core products:

• Knowledge and understanding of various bread applications, including recipes and production processes.
• Features sought by users/customers (Impact of ingredients towards various stages of baking process – mixing, proofing, baking …)
• Impact of various storage conditions/environments/packaging materials on ingredient conditions and performance  
• Food/ingredient regulations in APAC region
• Benchmarking with competition
• Pricing factors.

- Formulation (Creation/Improvement) of an effective range of ingredients to meet the expectations of customers/distributors, in line with Group Formulation Guidelines:

• By selecting appropriate raw materials in relation to the defined specifications
• Offering customizable solutions to meet requirements/restrictions of customers.
• To assemble solutions which are

1. Suitable for technical and economical optimization, compatible with the constraints of production such as market expectations, raw material availability etc.
2. Feasible and appropriate for commercial production in industrial setting.

• Adjusting products by reformulation based on customer feedback, providing technical support and addressing inquiries related to product. 
• To carry out internal validation of ingredients and products stability via proper experimental design
• Managing the activity of test baker
• Organize and coordinate sampling activity, including compounding of samples and managing sample inventory.

-Support for commercial team and technical team during pre and post formulation:

• Pre-formulation: Requesting and understanding objectives and expectations (Price, functionality, regulations…)
• Post-formulation: Customer testing, commercial and user training, product pitching/positioning

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN THE LIFE OF

We are seeking a motivated and detail-oriented Accounting Intern to support the Finance team during the migration of our accounting systems. The individual will work closely with the finance teams to transfer accounting data, ensure the integrity of financial information, and support system testing and validation. This internship provides an excellent opportunity to gain hands-on experience in a high-impact project, develop a deeper understanding of accounting software and data management processes, and contribute to the successful implementation of our new accounting system.

ROLE AND RESPONSIBILITY 

Data Validation and Migration Support:

• Assist in the migration of financial data from legacy systems to the new
• accounting platform, ensuring data accuracy and completeness throughout
• the process.

System Testing:

• Participate in testing the new accounting system by running test scenarios,
• identifying discrepancies, and providing feedback to the IT and finance teams
• for resolution.

Data Entry and Reconciliation:

• Support the finance team in verifying and reconciling financial data to ensure
• that all transactions and records are correctly transferred and aligned with the
• new system.

Documentation:

• Help document migration processes, steps taken, and any issues or
• challenges encountered to provide a clear record of activities and decisions
• made during the migration.

Collaboration:

• Work closely with cross-functional teams (Finance, IT, and external vendors)
• to ensure smooth coordination

• Current student or recent graduate in Accounting, Finance or a related field.
• Strong understanding of accounting principles and financial terminology.
• Proficient in Microsoft Excel; familiarity with accounting software or ERP systems is a plus.
• Detail-oriented, with a focus on data accuracy and integrity.
• Excellent problem-solving skills and a proactive attitude.
• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team.

• Fluent in English

• MYR 1,000 per month based on a 38 hour work week, five days per week
• A day off per month
• Variety of discounts across our growing industry partners
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness
• Gain hands-on experience with accounting system migration projects.
• Develop technical skills in accounting software and data management.
• Understand the financial and operational impacts of system migrations.
• Learn to work effectively in cross-functional teams within a corporate environment.

Job Brief:

Performs a variety of clerical tasks and administrative duties such as document processing, record keeping, report compilation, stock inventory and other office support services as directed by Superior.

Job Responsibilities:

• Responsible for administrative procedures associated with recording and collating records for preparation of invoicing, delivery orders and other documents in connection with sales, service and deliveries.
• Maintaining stock/consumables goods control, inventory, stock movement, issues stock and makes requisitions for replacement.
• Handles routine accounting procedures and keeps records of transactions, banking transactions, receipts and statements, Debtors Ageing and collection. Prepares statements and reminder letters.
• Answering and recording daily service complaint calls for further distribution to technical staff.
• Compiles reports for information of management.
• Monitor, prepares Service Agreements and contracts and handles documents processing in relation to meter reading.
• Responsible for updating, keeping records of all documents under the scope of the Company's ISO 9001:2000.
• Deals with telephone enquiries, take messages, receives clients, ascertains their requests and directs them accordingly.
• Handles incoming and outgoing mail, sorting and distribution.
• General administration functions in the areas of daily office operations, stationery supplies etc.
• Perform other related duties as and when directed by superior.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma or equivalent .in Business Studies / Administration / Management / Finance & Accounting.
• Required language(s): English, Bahasa Malaysia.
• Preferably at least 1 year of related working experience or Finance & Accounting background.
• Preferably Non-Executive specializing in Administrative / Clerical or equivalent.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further! 

Job Brief:

We are looking for a creative and dynamic Content Creator to develop engaging and original content across various platforms. The ideal candidate will have a passion for storytelling, strong writing skills, and the ability to connect with diverse audiences.

Job Responsibilities:

• Create high-quality content for websites, blogs, social media, and marketing campaigns.
• Develop engaging multimedia content, including videos, graphics, and podcasts.
• Collaborate with marketing and design teams to align content with brand messaging and strategy.
• Research industry trends and audience preferences to inform content creation.
• Optimize content for SEO to enhance visibility and engagement.
• Monitor and analyze content performance metrics to improve future content strategies.
• Stay updated on content trends and emerging platforms to keep the brand relevant.
• Ensure all content is proofread for consistency and accuracy.
• Does extensive research and attends relevant events to bolster industry knowledge.

Job Requirements:

• Preferably 2 years experience in content creation, with a portfolio showcasing a variety of work.
• Diploma or Degree in Marketing, Mass Communication, Journalism, or related fields.
• Ability to research and produce creative audience-specific content
• Proficient in English, Mandarin for bilingual content creation
• Proficiency in content management systems and social media platforms.
• Basic knowledge of SEO principles and digital marketing strategies.
• Ability to work independently and manage multiple projects simultaneously.

1. To ensure stores activities are operated smoothly and according to the Standard Operating Procedures. 

   • Manage to handling product quality, stores cleanliness and quality staffs and hygiene.
   • Check bank-in reports of stores to ensure daily sales takings are banked in on time.
   • Monitor and ensure smooth daily operation at the stores assigned.
   • Verification of stores requisitions which includes stock take report, petty cash, claim, payroll, hiring of part time.
   • Ensure Store Opening, Closing and sales transactions are in line with the SOP.
   • Conduct ROR (Review of Operations Risks) on food safety, SOPs, product quality and health risks to ensure compliance to required standards.

2. To train, guide & coach service staff on performance & discipline and plan work shift for store staff. 

3. Responsible in renewing stores license with local council.

4. Ensure overall retail outlets operations are managed effectively to achieve sales targets, maximize profitability and productivity, increase customer satisfaction, and ensure continuous business growth. It also including the monitoring and execution of marketing program.

5. Manage customer complaints promptly and take effective action to prevent a recurrence of such complaints.

6. Monitor and control the operational expenses and budgets.

7. Able to plan sales promotion & marketing initiative.

8. Ensures identification of obsolete/slow moving stock and obtain management approval on markdowns and product discounts to ensure stock is liquidated as per retail /brand/category guidelines.

9. To ensure all orders issued are delivered on time and ensure the highest delivery ratio.

10. To conduct competitor surveys on the product's features, prices, and the activities that are taking place in other surrounding outlets.

11. Any other ad-hoc duties assigned by Management.

As Employee Relations Specialist, you have responsibility and accountability for the Employee Relations areas for the country(ies) in scope. E.g., implementation of global deliveries and processes, policies, and guidelines. Securing that local laws, practices and needs are captured and catered for.  Facilitating alignment between global and local needs to achieve common approach and delivery where needed. 

To be successful in your role you ensure that your part of the Employee Relations network have the right competence, work multi and contributing to the business needs by taking responsibility for the whole. By having a holistic approach and proactively ensuring market intelligence, you enable agile solutions, compliance to existing and upcoming legislations, mitigate risks and solve problems to support the business needs.

Key responsibilities

• Provide legal support, secure compliance, and represent H&M Group as an employer in the local market; Responsible for negotiations with local work councils and unions, incl. collective bargaining. negotiations. 
• Set and implement a systematic way of working within the health and safety area by investigating, risk assessing, raising awareness, mitigating potential risks, and following up across the organization together with the Security team.
• Secure proactive management of incidents, accidents, risk observation and reporting throughout the business operation in cross collaboration with local Security team. 
• Give expert advice on People Relations and support to managers, HR, and other functions in the local market; secure all Managers have relevant competence and tools regarding People Relations.
• Collaborate with Group CoE People Relations to implement and adapt policies, guidelines, and frameworks locally. 

Job Purpose

Responsible for managing and supporting the MIS Department's daily task monitoring asset management, and sourcing/procurement-related activities.

Job Accountabilities

• To compile and check distributiors' A&P claims.
• Assist in documentation of regional/MT team ARF.
• Prepare post-mortem / evaluation report.
• Assist in compiling & tracking Trade activities.
• Timerly and effectively coordinate the POSM's -distribution.

As Merchandising Lead Digital (Womenswear & Divided) - NEA, you will drive execution of the commercial agenda and merchandising strategy together with Merchandise Managers to exceed financial targets. You have a deep interest in the customer and consumer and use customer centric approach in everything you do. You use your retail knowledge and understand synergies between channels, and interest in product, strong analytical ability, and commercial skills, enabling you to constantly improve customer shopping experience in market. It is of great importance create strong buy from operational teams in which will help to implement and execute regional strategy.

You are customer and sales-driven professional with a strong commercial awareness and salesmanship. You have a strategic mindset with an analytical back-bone. You thrive working in a fast pace, in and agile environment, executing the regional commercial agenda for your markets. You love working with the product and to execute your concept plan in line with the regional directions. You are a strong team-player and foster collaboration across channels, roles and functions and inspires stakeholders to buy in to the product plans to enhance engagement and execution level.

Key responsibilities

• Implement and execute regional merchandising strategy and commercial priorities by being up to date with regional assortment and demand & inventory strategy.
• Optimize local selling peaks driven by optimizing product exposure strategy to calendar, customer shopping behavior and commercial plan; be responsible to share information towards the digital team regarding availability, activation plan and deal structure to support excellent execution on site.
• Drive in and post season inventory management by picking full price, discount and sale activities in line with regional merch direction, as well as executing stock management, sale, EOP and commercial reduction.
• Follow up on stock and resolve issues together with regional merchandising manager and e-commerce lead; execute regional strategy for commercial impact on key product categories based on in season performance.
• Know your market retail situation and customer profile, providing commercial team with constant and structured sales follow up for the channel, as well as commercial initiatives in store (visit the site in all touchpoints several times a week) to confirm or adjust actions needed.

Passionate about football (soccer) AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Kuala Lumpur.

This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the world's greatest sport accessible to everyone). This role is ideally suited for an adventurous and football-passionate entrepreneur.

Sounds Like You?

As a next step, please visit www.strangersoccer.com and particularly the section Bring Stranger Soccer to your City to learn more about this dynamic opportunity. If it appears to be a fit, and you wish to learn more, please fill out the form there to officially express your interest. Be sure to download and explore the Stranger Soccer mobile app as well.

Responsibilities

• Bring the Stranger Soccer brand and business to life for the assigned city
• Recruit, train, and lead a small central team (2-3 persons) as well as a few freelance Official Hosts (game hosts) to kick off the operation
• Identify and secure prime slots at football venues to run Stranger Soccer games
• Engage in creative sales and marketing digital and hands-onto ensure that customers are introduced to the platform as a convenient and preferred way to play
• Oversee a schedule of games, ensuring customers are delighted with each game they play, and keep coming back for more
• Take advantage of the strong backing and direction of Singapore headquarters, where an operations and technology team is ready to support you.
  

You should have

• A passion for football, and a strong connection to your local football scene
• A business background, ideally in management and customer service
• An entrepreneurial background or spirit
• A commitment to owning, driving, and scaling the Stranger Soccer brand in the assigned market
• A hunger to succeed: financial compensation for this role will be proportionate to hard work, business acumen, and effectiveness.
  

About Stranger Soccer

With 3.5 billion football enthusiasts in over 200 countries, football is the most popular sport in the world. But why don't more people play it? Stranger Soccer (www.strangersoccer.com) makes playing football as easy as going for a jog or to the gym. Browse dozens of games on its acclaimed Mobile App. Book a slot. Turn up and play.

Incorporated in 2017, Stranger Soccer has quickly transformed the sports & recreation scene in Singapore. In a few short years, it has grown to be the #1-way people play football and futsal in the country, amassing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.

Our Mission

To make playing football as easy as going for a jog.

Our Vision

A world in which playing football is as popular and widespread as watching football.

Got what it takes?

We look forward to meeting you.

Job Brief:

The Personal Assistant provides high-level administrative support to an executive or manager, managing schedules, communications, and various administrative tasks to ensure efficient operations.

Job Responsibilities:

• Manage and organize the executive's calendar, ensuring efficient scheduling of meetings, appointments, and travel arrangements.
• Handle incoming and outgoing communications, such as emails, phone calls, and correspondence.
• Prepare, edit, and format documents, presentations, reports, and PowerPoint slides for the Director.
• Coordinate and plan events, meetings, and conferences.
• Maintain confidential files and records with discretion.
• Assist with personal tasks and errands as required.

Job Requirements:

• At least SPM or Diploma in Business / Event or a related field.
• Proven experience in personal assistant.
• Fresh graduates are welcome to apply.
• Good communication skills in English, Mandarin is a plus.
• Team Work, Self-Discipline, Good working attitude, Initiative, Detail oriented, Time management
• Discretion and confidentiality.

Job Brief:

We are looking for a dedicated and friendly Student Service Executive to join our team. The ideal candidate will have a passion for customer service and passion in supporting clients/students throughout their educational journey, ensuring they have a positive experience and access to necessary resources.

Job Responsibilities:

• Provide exceptional student services by promptly addressing inquiries, concerns, and requests, maintaining high responsiveness.
• Organize and manage student courses, events, and programs while serving as a primary point of contact for student communications.
• Maintain regular communication with students through emails, and social media, and assist with the registration process, updating student information in the CRM database.
• Gather feedback to improve services and the overall student experience.
• Develop a deep understanding of Feng Shui products and services, collaborate with the sales team, and identify upselling and cross-selling opportunities based on clients' needs.

Job Requirements:

• Diploma or Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Fresh graduates are welcome to apply.
• Proven experience in customer service or student support role.
• Excellent communication skills in English, Mandarin is a plus.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office and student management systems or CRM software.

The Office Automation and Technical Support Manager is responsible for overseeing office technology systems, managing IT support, and leading the entire lifecycle of all workstation equipment e.g. laptops and devices.  This will cover all staff in all Malaysian offices (Titiwangsa, Menara KH, Cyberjaya, Penang) 

This position is ideal for a tech-savvy leader who excels at implementing automation tools, managing device procurement and distribution, delivering excellent user support across the organization, and providing strategic leadership in technology deployment to enhance productivity. 

Key Responsibilities: 

1. Office Automation Management: 

• Oversee the selection, deployment, and management of office automation tools (e.g., M365, Microsoft Dynamics, JIRA). 
• Work closely with department heads to assess needs and identify opportunities to automate repetitive tasks and streamline office workflows. 
• Manage vendor relationships and liaise with external service providers to ensure timely upgrades, support, and integration of systems. 

2. Internal Technical Support: 

• Lead the internal technical support team to provide high-quality, timely support for staff on hardware, software, and network-related issues. 
• Implement and maintain helpdesk systems to track, prioritize, and resolve employee IT issues efficiently. 
• Develop and enforce IT support policies, procedures, and documentation to maintain smooth operations and ensure security compliance. 
• Developing and managing the organisation’s private Sharepoint intranet. 

3. Equipment Procurement and Management: 

• Manage the team responsible for procuring, configuring, and distributing laptops, mobile devices, and other office technology equipment like meeting room electronic equipment. 
• Ensure the timely provision of technology to new hires and existing employees, including the setup and deployment of devices. 
• Oversee inventory management for office technology assets, including tracking, repair, and lifecycle management of devices. 

4. System Management & Upgrades: 

• Oversee the regular maintenance, updates, and troubleshooting of office hardware and software systems. 
• Ensure all office technology, including printers, computers, phones, and networking equipment, is functioning optimally. 
• Implement backup, disaster recovery, and cybersecurity protocols to safeguard company data and ensure business continuity. 

5. Training and Development: 

• Lead, develop and mentor the IT admin and technical support team   
• Organize and deliver training sessions for staff on new office automation tools, software, and IT policies. 
• Develop user guides and technical documentation to enhance self-service support. 

6. Strategic Leadership: 

• Collaborate with senior management to identify technology-driven opportunities that will increase organizational efficiency and innovation. 
• Stay up-to-date with the latest office automation trends, software solutions, and best practices in technical support. 

Qualifications: 

• Bachelor's degree in Information Technology, Computer Science, or a related field. 
• 5+ years of experience in IT support, cloud solutioning, office automation, or a related field, with at least 2 years in a management role. 
• Strong technical knowledge of office software systems, workflow automation tools, network infrastructure, and cybersecurity practices. 
• Excellent problem-solving skills with a proactive and hands-on approach to troubleshooting. 
• Experience in managing IT projects, including system rollouts and upgrades. 
• Strong communication and interpersonal skills, with the ability to work with non-technical staff and cross-functional teams. 

SCOPE OF RESPONSIBILITIES 

Planning, developing, preparing, reviewing, coordinating and monitoring maintenance schedules to ensure compliance with operation & maintenance manual standards by proper deployment and supervision of the maintenance works.

Ensure compliance with regulations, related to the Environmental Quality Act, Safety and Health Act, and management system standards, while ensuring that the QESH achieves its intended results by incorporating a process approach, risk-based thinking, and implementing improvements to enhance performance.

KEY TASK

1. Responsible for the efficient operation, maintenance and improvement of all mechanical and electrical installations, transformers, Compact Subs and Consumer Sub-stations.
2. Troubleshoot problems in a timely and effective manner.
3. To monitor any contractor or 3^rd party working along the ALR’s expressway. To check their permit, insurance and type of work. Shall report to superior if any non-compliance detected.
4. Work closely and provide support to other interdepartmental.
5. Provides relevant information and reports to immediate superior regularly: daily and weekly reports.
6. Monitor and record performances of tunnel critical assets (pumps, gates etc)
7. 24 hours on standby to attend breakdown or flood operations
8. Assist immediate superior in any other tasks or assignments as required.
9. Any other duties that may be assigned from time to time by the management.
10. Undertake other duties as directed by the Head of Group Mechanical Electrical and Instrumentation.

Position Requirements

Qualification

Minimum of Certificate of Competency Category for A0 / A4 issued by the Energy Commission or a recognized qualification equivalent to it.

Experience

At least 2 years’ working experience in the Maintenance Field or 1 year in a similar field.

Specific skills/ abilities

Knowledge in handling Mechanical and Electrical Equipment

Personal qualities

Fast Learner and able to work under pressure. Able to work long hours and willing to work during public holiday.

Location

Workplace location either KESAS, LIRTAK, SPRINT or SMART (Amanat Lebuhraya Rakyat Berhad).

Job Brief:

As a Creative Designer, you will be responsible to reconstruct words into intriguing visuals as means to improve customer engagement, as well as their understanding of services/products offered by The Joey Yap Group, come up with fresh inputs in the spirit of company growth and tap into creativity when the situation beckons.

Job Responsibilities:

• Have a creative flair and strong ability to translate messages into digital solutions and artwork
• Design engaging, visually appealing interfaces (input controls, navigational components, informational components, etc.)
• Design and deliver wireframes, user stories, user journeys, and mock-ups optimized for a wide range of devices and interfaces
• Contribute fresh ideas and perspectives to the team when new challenges arise
• To be up to date with design trends and technological advancements to constantly improve company products

Job Requirements:

• Preferably 2-3 years experience in multimedia design, web design or related roles.
• Fresh graduates are welcomed.
• Degree or Diploma in Graphic Design or related fields.
• Team player, proactive and adaptable in a fast-paced environment, with the ability to work autonomously and meet deadlines.
• Proficient in English, Mandarin for bilingual content creation.
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop, etc.)
• Ability to create website designs, produce sample sites and knows how to do digital retouching and image editing.

Job Summary:

The Customer Support Specialist is responsible for managing all inbound and outbound customer interactions across multiple channels, including phone, chat, email, and social media. This role ensures consistent, high-quality service, efficient management of high interaction volumes, and adherence to response and resolution times. The specialist will also support campaign management activities, including product promotions, service updates, and customer satisfaction surveys. Availability for customer support from 8 AM to 8 PM, Monday to Sunday, including Malaysia public holidays, is required.

Job Description:

1. Handle all inbound and outbound customer interactions across multiple channels, including phone, chat (WhatsApp, Line, etc.), email, and social media.
2. Ensure seamless and efficient communication with customers across all platforms.
3. Maintain consistency and high-quality service across all communication platforms.
4. Ensure that every customer interaction meets our quality standard.
5. Efficiently manage high volumes of customer interactions while maintaining quality and response times.
6. Maintain a maximum response time of 30 seconds for phone calls and 2 minutes for chat and email.
7. Resolve 90% of customer inquiries, problems, or complaints within the first contact.
8. Implement a clear escalation process for complex issues, ensuring resolution within 24 hours.
9. Conduct follow-up calls or messages to ensure customer satisfaction post-resolution.
10. Assist with outbound calls for product promotions, service updates, and customer satisfaction surveys.
11. Identify and segment the target audience for each campaign.
12. Integrate campaign support with our Customer Satisfaction (CSAT) and Net Promoter Score (NPS) strategy.

Job Requirement:

1. Possess a Diploma / Advanced Diploma, Bachelor’s Degree, or equivalent in any field.
2. Preferably at least 1 year of related working experience in a contact center.
3. Experience in managing live chats, emails, and inbound calls.
4. Fresh graduates and experienced applicants are welcome (entry-level will be discussed based on your previous experience).
5. Strong communication skills in email, face-to-face conversations, and messenger discussions.
6. Proficiency in English and Malay, both spoken and written; Mandarin is an added advantage.
7. Business writing skills are mandatory.
8. Good typing skills.
9. Strong logical thinking and problem-solving abilities.
10. Ability to work independently in a fast-paced environment.
11. Effective multitasking, prioritization, and time management skills.
12. Demonstrate teamwork consistently.
13. Positive attitude and eagerness to learn.
14. Fast learner with the ability to adapt to changes.
15. Good team player.
16. Willingness to work on a 24/7 shift basis, 5 days a week.

Job Brief:

Seeking a Senior Software Developer to drive full SDLC, collaborate with teams, write efficient code, troubleshoot defects, ensure quality, and enhance internal processes while staying updated with emerging technologies.

Job Responsibilities:

• Participate in the full SDLC from requirements gathering, design, development, testing, to deployment and maintenance of new and existing software applications.
• Collaborate closely with cross-functional teams to ensure the successful delivery of projects within defined timelines.
• Write clean, efficient, and well-documented code.
• Troubleshoot, debug, and resolve software defects in existing applications.
• Ensure code quality through code reviews, testing, and adherence to best practices.
• Stay updated with emerging technologies and industry trends to continuously improve skills and deliver innovative solutions.
• Contribute to the development of internal processes and tools to increase productivity and efficiency within the team.

Job Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 5+ years of experience in software development with strong expertise in Java, Bootstrap, Framework 4.0, jQuery, HTML, and ASP Classic.
• Database Management: Expertise in SQL databases such as MySQL
• Familiarity with Visual Basic and experience in maintaining legacy systems.
• Security Best Practices: Knowledge of application security (encryption, authentication, security assessments)
• Proficiency in English, with excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• Demonstrated interest and passion for the industry.
• Ability to work both independently and as part of a collaborative team.

As a Business Analyst, you will play a crucial role in supporting our Dynamics 365 CRM Implementation initiatives. You will work closely with cross-functional teams, gathering business requirements, and translating them into functional specifications. Your ability to align specifications from multiple systems and interfaces, coupled with your skills in JIRA triage, will be critical to the success of our projects.

Key Responsibilities:

- Business Requirements Gathering: Collaborate with stakeholders to gather and document detailed business requirements for Dynamics 365 CRM projects.

- Functional Specification Documentation (FSD): Write clear and comprehensive Functional Specification Documents to guide development teams.

- Dynamics 365 CRM Expertise: Apply functional knowledge of Microsoft Dynamics 365, particularly in areas such as retail customer leads and service requests.

- Cross-Team Interaction: Work closely with multiple teams, including IT, development, and operations, to ensure alignment and integration of business requirements.

- Systems Alignment: Ensure alignment of specifications from various systems and interfaces, contributing to seamless system integration.

- JIRA Triage: Manage and prioritize JIRA tickets, assigning them to the appropriate teams based on priority and complexity.

- Stakeholder Communication: Facilitate communication between stakeholders to ensure clarity and alignment of project objectives.

Must Have Skills:

- MSD Functional Knowledge: Proficiency in Microsoft Dynamics 365, particularly in one of the following areas:

  - Retail Customer Leads

  - Service Requests

- Implementation experience with Banking clients (3-4 years) and over all 8+ years as BA and MS Dynamics / D365.

- Business Requirements Gathering: Strong skills in gathering and documenting business requirements.

- Writing FSD: Experience in writing detailed and clear Functional Specification Documents (FSD).

- Cross-Functional Collaboration: Ability to effectively interact with multiple teams, ensuring clear communication and project alignment.

- Systems Integration: Proven ability to align specifications from multiple systems and interfaces for cohesive system functionality.

- JIRA Triage: Experience in managing JIRA tickets, with the ability to prioritize and assign tasks to the appropriate teams.

Good to Have:

- MSD Environment Knowledge: Familiarity with the Microsoft Dynamics 365 environment.

- Banking Experience: Previous experience working in the banking sector.

Qualifications:

- Bachelor’s degree in business administration, Information Systems, or a related field.

- minimum 8 years of experience in a business analyst role or related position.

- MS Dynamics CRM Certified.

- Strong Implementation Experience on Sales & Service modules

-Banking domain experience.

- Strong analytical, problem-solving, and communication skills.

- Ability to work independently and within a team environment.

Job Brief:

Evaluate and negotiate motor claims, ensuring fair settlements and cost efficiency. Handle repair approvals, challenge adjuster recommendations, and manage investigations as needed. Provide coaching to enhance team skills and ensure accurate system entries for seamless claims processing.

Job Responsibilities:

• Motor technical assessment
• Negotiate with repairer on approval sum
• Manage, negotiate and challenge adjuster's recommendation.
• Process/issue approval to repairer and/or next steps; i.e. to conduct further investigation i.e. ODI
• Coach/guide/knowledge transfer on automobile claims assessment skill.
• Necessary entries into claims systems/Merimen, if any

Job Requirements:

• Candidate should possess a Bachelor Degree or equivalent in All Business Field
• Preferably at least 1 year of related working experience.
• Preferably Intern specializing in Finance / Banking / Insurance or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 undefined positions available

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

1. To lead the team in the administration of corporate insolvency and restructuring engagements which include (i) liquidation, (ii) receivership, (ii) judicial management, (iii) scheme of arrangement, (iv) monitoring / special accountant, and (v) debt restructuring.
2. To manage progress, scheduling and delivery of work
3. To perform financial review and preparation of restructuring proposals
4. To coach and guide junior team members, and review their work
5. To plan delegation of work and team tasks, and support team members
6. To assist with special project(s), as assigned, and completes it timely

Job Requirements:

• Degree in relevant industry
• Preferably with professional qualification
• Minimum 10 years of experience
• Able to speak and write in English
• Good interpersonal and communication skill
• Strong analytical and problem-solving skill
• Able to work in a fast-paced environment and manage multiple deadline
• Outspoken 

Responsibilities:

- Perform general administrative duties such as data entry, filing and processing of records.

- Handle confidential and sensitive information with discretion and professionalism.

- Assist to handle daily operations and processes applications and transactions to ensure that all service levels are delivered according to the procedure.

- Any other adhoc administrative duties as assigned.

- Provide general administration and support to the Operations department.

Requirements:

- SPM holders with no experience are encouraged to apply.

- Basic proficiency in Excel and the ability to read Chinese are essential.

- Proficient in English and Mandarin (spoken & written); Cantonese is a plus.

- High level of professionalism and discretion when handling sensitive information.

- Flexibility and adaptability to changing priorities and deadlines.

- Ability to work independently and collaboratively in a fast-paced environment.

- Detailed and meticulous.

- Willing to work on Malaysia public holidays.