Established in 2017, QCP is one of the first digital asset trading firms in Singapore, with a vision to partner the next generation of investors to unlock institutional opportunities in digital assets.

QCP brings to clients deep expertise gained from thriving through multiple market cycles. A global market maker in digital asset derivatives with a vast network of liquidity providers and counterparties, we are shaping the future of digital asset markets through greater access and efficiency.

We offer a range of tailored derivatives and spot trading as well as structured solutions to institutional, professional and accredited investors. We also provide 24/7 liquidity across various markets in partnership with various exchanges and platforms.

QCP is headquartered in Singapore and is supported by a strong team of professionals in trading, business development, operations, risk and compliance teams.

Our in-house publications track the constantly evolving state of digital assets and markets, and can be accessed on our Telegram (t.me/QCPbroadcast), website (qcpgroup.com), Twitter (@qcpgroup) and LinkedIn.

Responsibilities:

• Perform investigative research on companies and/or individuals who are clients, prospective clients, and/or connected parties by utilizing a range of internal data (e.g., transaction activity, KYC, etc.), and external data (e.g. blockchains, internet, media, legal, corporate and other publicly available records and databases), must be able to correlate the transactions with a 360-degree view of understanding the customer
• Independently review & dispose offchain (fiat) and onchain (DPT) alerts from onboarding/periodic reviews related to adverse media, sanctions and be able to provide comprehensive and cogent justifications for all decisions and/or recommendations
• Analyse quantitative and qualitative data sets to assess and report on financial crimes (e.g. Money laundering, fraud, sanctions, terrorist financing) and be able to recognize typologies and patterns in relation to customers’ transactions and activities
• Assist MLRO in drafting Suspicious Transaction Reports (STRs) and providing relevant justifications and information, timely follow-up of FIU queries and management of information collation and dissemination
• Be able to regularly review and refine QCP’s screening & transaction monitoring compliance frameworks, including maintenance and enhancement of relevant policies and procedures, and recalibration of monitoring parameters
• Manage vendors such as transaction screening providers, taking ownership of projects and delivery timelines pertaining to compliance deliverables
• Prepare monthly management reporting for transaction monitoring metrics for the MLRO and CEO
• Stay abreast of industry standards and developments in the areas of KYC/AML and sanctions, apply regulatory requirements and internal policies and procedures to case investigations

• Experience with OFAC/EU/MAS watchlist screenings and investigations
• Good understanding of MAS regulatory requirements related to investigations and reporting and familiar with PEP, adverse media, SDN risks, any additional jurisdiction experience will be a bonus
• Possess compliance and risk mitigation mindset and able to manage ambiguities by making firm and substantiated decisions
• Strong verbal and written communication skills
• Candidates with prior project management will be prioritised
• Highly organized and adept at managing competing priorities
• Deep experience using blockchain analytics tools like Chainalysis, Elliptic, TRM Labs etc & sanctions screening tools, ability to cross-compare platforms and derive a holistic view on clientele risk

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!

Prenetics, a leading genomics-driven health sciences company, is revolutionizing prevention, early detection, and treatment. Our prevention arm, CircleDNA, uses whole exome sequencing to offer the world's most comprehensive consumer DNA test. At CircleDNA, we are on a mission to empower individuals to take control of their health and well-being. Since our inception in 2019, we have been providing a comprehensive genetic testing service that offers insights into a variety of health areas. Our cutting-edge technology and user-friendly online platforms have enabled us to offer actionable DNA insights that help people make informed decisions about their health. As a part of Prenetics Group, a global leader in genomics and personalized healthcare, we are committed to expanding our portfolio to include other exciting products such as vitamins, supplements, and other health assessments. Join us in our quest to revolutionize personalized healthcare.

Role Overview:
We’re looking for a talented, detail-oriented Social Media Designer to engage with our audience through visually compelling and informative social content. This role focuses on executing designs and managing day-to-day social media tasks, with growth potential to become a Social Media Specialist. Reporting to our Social Media Lead, you will work closely with our marketing, business development, and customer experience teams to create a cohesive social media presence across platforms such as Instagram, Facebook, YouTube, and LinkedIn.

Key Areas of Responsibility:

• Develop on-brand visuals and video content for social media, ensuring high-quality, engaging designs that connect with our audience.
• Organize and schedule posts to maintain consistent engagement and content flow.
• Respond to direct messages and comments to foster a positive, engaging community.
• Track and report social performance metrics using Excel, offering insights to support content decisions.
• Work alongside the marketing division to brainstorm & synchronize the Social Media Calendar with overall Marketing Calendar.
• Support the implementation of campaigns, such as KOL and social media ads, aligning them with social media strategies.
• Perform additional tasks as assigned to support the social media and marketing teams.

• 2+ years of experience in graphic design / video editing with a keen interest in Social Media Trends
• Proficiency in design software (e.g., Adobe Creative Suite, Canva) and basic video editing.
• Strong familiarity with social media platforms (Instagram, Facebook, LinkedIn) and Excel for analytics tracking.
• Creative writing skills in English; knowledge of Chinese/Cantonese is a plus.
• Passionate about social media and online engagement trends.
• Proactive, can-do attitude and a team player.
• Prior experience in health tech or similar industries is an advantage.
  

What We Offer:

• Opportunities for career growth into a Social Media Specialist role.
• Hands-on mentorship and a collaborative environment for skills development.
• A chance to shape the social media voice for a leading personalized healthcare brand.

Medical & Annual Leave: We care about your well-being—and your vacation selfies! That’s why, for our full-time employees, we honor your time off with annual leave and provide medical benefits for any bumps, bruises, or unexpected adventures.
Learning & Development: Got a passion project or skill you’re dying to master? We’ve got a learning allowance for that! We believe in supporting your growth, whether it’s for work or just because you’re curious.
Growth & Opportunity: Your future’s bright, and we want to help you shine! We’re all about providing opportunities for you to grow and reach your potential, with exposure to a global company and the chance to collaborate across different cultures.
Inclusive Workplace: You belong here! We foster an environment where everyone’s voice is heard, respected, and celebrated. Inclusivity is the name of our game!

Our DNA is P-R-E-N-E-T-I-C-S.
Get to know us; Get to know our DNA!
Passion - You love what you do and inspire excellence in others.
Resilience - You tackle challenges head-on with tenacity and calm.
Empowerment - You foster team spirit and encourage initiative.
Integrity - You're honest, accountable, and reliable.
Epic - You take risks, deliver results, and always strive to grow.
Transparency - You share openly, even when it's tough.
Ingenuity - You think creatively and make smart decisions, even in uncertainty.
Communication - You express ideas clearly and with empathy.
Selfless - You prioritize Prenetics and the team over individual goals.

Payroll Management: Oversee and manage the end-to-end payroll process for all employees, including regular payroll, bonuses, commissions, and special payments. Ensure the accurate and timely processing of payroll updates, including new hires, terminations, and changes to pay rates.

Team Leadership and Management: Lead, mentor, and develop a team of payroll professionals, providing guidance, training, and performance evaluations. Assign and delegate tasks to the payroll team, ensuring a balanced workload and timely completion of all payroll activities. Foster a collaborative and positive work environment, encouraging team members to share ideas and best practices.

Compliance and Reporting: Ensure compliance with federal, state, and local payroll laws and regulations, staying current on changes in legislation. Prepare and submit necessary tax filings, compliance reports, and other required documentation. Conduct regular audits of payroll procedures and records to ensure compliance and accuracy.

System Management: Maintain and update payroll systems and records, ensuring data integrity and security. Implement new payroll software or upgrades, ensuring smooth integration and minimal disruption to payroll operations.

Financial Reconciliation: Reconcile payroll accounts and resolve any discrepancies in collaboration with the finance department. Assist in the preparation of financial reports related to payroll expenses.

Employee Support and Communication: Serve as the primary point of contact for payroll-related inquiries from employees, providing timely and accurate responses. Develop and communicate payroll policies and procedures to employees, ensuring understanding and compliance.

Process Improvement: Continuously evaluate and improve payroll processes and procedures to increase efficiency and accuracy.

Stay informed of industry trends and best practices to implement innovative payroll solutions.
 

• Develop and implement a comprehensive technology strategy that aligns with Fresh Futures' goals in education and job placement.
• Oversee the design, development, and maintenance of the company’s technology platforms, ensuring they are user-friendly, secure, and scalable.
• Lead and mentor the IT and development teams, fostering a culture of innovation and excellence.
• Collaborate with executive leadership to identify technological opportunities that enhance our service offerings and improve the customer experience.
• Drive the research and development of new tools, platforms, and technologies to keep Fresh Futures at the cutting edge of the industry.
• Ensure compliance with relevant data protection and cybersecurity regulations.
• Manage relationships with third-party vendors and technology partners.
• Stay current with emerging technologies and assess their potential impact on our business.

As a Partnerships Manager you’ll:

• Identify and qualify opportunities by building relationships with key partners in the healthcare and childcare sectors.
• Recruit and grow new industry partners, developing strategies to place students in work placements, internships, or roles as fresh graduates.
• Build strong relationships with key stakeholders to ensure students are matched with the right opportunities.
• Develop structured account plans, outlining key activities, milestones, and objectives for successful partner engagement.
• Collaborate with our Student Placement and Support team to design tailored solutions for partners, ensuring the best fit for student placements or internships.
• Generate three times the number of qualified opportunities through proactive outreach such as calls, emails, meetings, marketing campaigns, and events.
• Utilise CRM tools like Salesforce to track and manage opportunities efficiently.

Client Acquisition

• Identify potential clients through various channels, including referrals, community outreach, and marketing leads.
• Conduct consultations to assess client needs and recommend appropriate services.
• Develop and maintain a sales pipeline, ensuring timely follow-up and lead conversion.
• Achieve and exceed monthly and quarterly sales targets.

Sales Strategy

• Develop and implement effective sales strategies to reach target markets and demographics.
• Collaborate with the marketing team to align sales efforts with promotional campaigns.
• Utilise CRM software to track sales activities, manage client relationships, and generate reports.

Relationship Building

• Build and maintain strong relationships with clients, ensuring their needs are met and expectations are exceeded.
• Act as the primary point of contact for new clients during the sales process.
• Attend community events, seminars, and workshops to promote our services and network with potential clients.

Market Research

• Stay informed about industry trends, competitor activities, and market conditions.
• Provide feedback to the management team on market insights, client needs, and potential growth opportunities.

Client Onboarding

• Work closely with the Client Success Manager to ensure a smooth transition from sales to service delivery.
• Assist in onboarding, providing necessary documentation and information to new clients.

Assistant Food & Beverage Supervisor

MAIN RESPONSIBILITY

Operational:

• To provide a courteous, professional, efficient, and flexible service at all times, following the hotels Standards of Performance.
• To ensure that health, hygiene and safety regulations are complied with and applied in the department in compliance with HACCP standards and procedures…
• To perform opening and closing procedures established for the Place of Work as assigned.
• To ensure that the inventory par stocks for all operating equipment and 
• To assist in conducting monthly inventory checks on all operating equipment and supplies.
• To assist in controlling the requisitioning, storage and careful use of all operating supplies and equipment (OS&E).
• To liaise with the Kitchen and the whole Food & Beverage Department on daily operation and quality
• To ensure that the Place of Work and surrounding area is kept clean and organized at all times

Food & Beverage Product:

• To assist in planning the food & beverage lists and to assist with advertising and promotions.
• To ensure that only fresh products are used in Food & Beverage preparation.
• To monitor operating supplies by maintaining and controlling established food & beverage par stock and operating supplies to ensure smooth operation and to reduce spoilage and wastage.
• To explain the discrepancies in the potential food & beverage cost satisfactorily.
• To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend beverage combinations and up-sell alternatives
• To prepare and serve food & beverage orders and provide a courteous, professional, efficient and flexible service at all times, following the hotels Standards of Performance.
• To follow correct sequence of service at the assigned station outlined in the Standard Operating Manual.
• To continuously learn on customer service, changing menu item, specials and prices.
• To be fluent in operation of MICROS POS system.
• To handle money and guest charges accurately.

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.
Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality. We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN A LIFE OF 

We seek an ambitious, outgoing and personable Community Officer whose values align with our TEAM, standing for Together, Extra-mile, Accountable and Mindful. The Community Officer works closely with the Assistant Community Manager,  Community Manager, Area Manager, Assistant Country Manager, and Country Manager (depending on the structure of your location and country) to ensure the smooth running of the day-to-day business and facilities. The core focus is to deliver and develop an unrivalled member experience by driving community events, creating partnerships and building lasting relationships with members, supporting the team with sales-related activities for their space, and working alongside managers to meet financial goals and targets.

DUTIES AND RESPONSIBILITIES

ADMINISTRATION AND FINANCE

• Support with basic administration and data entry.
• Assist with handling invoices and retrieving data for monthly reports.

MEMBER EXPERIENCE AND OPERATIONS

• Always deliver and ensure a personalised, friendly, and high-quality member experience, demonstrating excellent interpersonal and communication skills.
• Develop relationships with members and proactively understand their needs to bring ideas and recommendations to the table to exceed the expectations of every member, improving the overall member experience. 
• Solve member-related issues to help foster a collaborative community.
• Support with members moving in and out, for example carrying boxes, supporting with IT, helping to set up rooms etc.
• Ensure overall cleanliness and upkeep of the space is up to standard, checked by the Location Manager, including basic maintenance, dusting, utensil washing, spot cleaning, cleaning the bathroom, cleaning up spills, keeping the pantry stocked and tidy etc.  
• Support with responding to quality control checks and solving issues immediately.
• Supporting and liaising with the New Projects team regarding maintenance and space improvements based on members' feedback and keen observation.
  

SALES

• Conduct location tours for potential members and pass on leads to the senior team to support meeting sales targets. 

CONTENT AND EVENTS

• Attend and support internal events and be a representative of your location.
• Create and execute events relating to the communities interests, with support from the senior and events team. 
• Escalate leads for collaboration and partnerships for events to the Manager.
• Support your team on social media pages (IG stories, Facebook posts, etc.) and create engaging content.
• Assist with capturing up-to-date imagery showcasing the office spaces, events and community for social media.
• Responsible for keeping calendars and notice boards updated.

PEOPLE

• Assist with onboarding and training new team members.
• Actively work and develop on your own growth to better yourself for you, your team and the business.

• 1-2 years of work experience in customer service, events, business operations, sales would be an advantage. Fresh graduates will also be considered
• University Degree holder preferred
• Ability to connect well with people; friendly and approachable
• Possess strong communication and presentation skills
• Exceptional organisational and multitasking skills
• Reliable and self-driven, has the ability to work with teams and independently
• Experience in Google Drive and Excel sheets would be an advantage
• Must be a native English speaker, any additional languages is a plus

• Competitive salary reflective of your growth
• Variety of discounts across our growing industry partners
• A comprehensive training academy to support your growth and longevity with us
• Education allowance to support external training 
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness
• An extra day of leave to celebrate your birthday
• An annual dedicated day to volunteer at a charity of your choice
• Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations

Job description

Headquartered in Singapore, we power the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions.

We are seeking Java Software Engineers for our Malaysia Tech Center, working on end-to-end solutions for cross-border payments for our global merchants and globalization business.

Key Responsibilities

1. Design solutions involving integration with multiple systems and services.
2. Develop high volume, high performance, low latency and reliable mission critical applications.
3. Write maintainable, robust, and testable code.
4. Perform code and test case review.
5. Implement processes, solutions or tools to improve software delivery and quality.
6. Able to adopt the latest software development trends and industry best practices.
7. Leading a team of members and providing internal and external mobile technology workshops, training, and sharing.

Job Requirement

1. Bachelor’s or Master’s degree in computer science or relevant fields.
2. Software development experience in the finance, payment or banking industry is preferred.
3. Excellent social, communication, presentation and leadership skills.
4. Excellent knowledge of Java and one other programming language.
5. Excellent knowledge of Relational Databases, SQL and ORM technologies.
6. Strong foundation in frameworks such as Spring, jUnit, etc.
7. Able to work in a fast paced and result driven environment.
8. Experienced in team management is a plus.

AccelerAsia provides fast growing technology companies from Europe and the US with a suite of

growth services to help them expand their businesses into APAC and ensure long term success in this

region. We have offices in Singapore, Bangkok, Jakarta, Kuala Lumpur and Hanoi, a team of highly experienced

international business builders and a well-established network in the region. Over the past 14 years we

have created a unique culture and a very successful business that has helped dozens of companies build

their business in these parts of the world.

This position focuses on feeding the top of the sales funnel and you will play a key role in finding

prospects and qualifying them, before passing them on to Account Executives and Sales Directors. This

involves researching companies, identifying the key decision makers and generating leads through cold

outreach such as cold calling and social platforms (LinkedIn).

Key Duties:

● Enthusiastic about enterprise software

● Ability to grasp the business needs of AccelerAsia’s client(s), be able to think on your feet, and

possess the drive to become solution/product experts

● Outbound prospecting, cold calling to hunt for new leads for AccelerAsia’s client(s) and meeting

daily minimum quota/targets

● Qualify inbound leads from regular marketing campaigns and follow up with leads who have

attended events, with the aim of booking meetings

● Develop and maintain a high-quality lead funnel

● Qualify leads using a structured sales methodology

● Work closely with Account Executives and Sales Directors to support in developing and

implementing appropriate prospecting strategies and plans

● Maintain high level of CRM hygiene by ensuring all customer interactions from LinkedIn

messages, calls and emails are updated and recorded in our CRM

Key Skills:

● Excellent communication skills, both written and verbal

● Excellent management of the top of sales funnel

● Solid commercial acumen; the ability to spot opportunities in the territory

● A proactive, service-oriented attitude towards AccelerAsia’s client(s) and prospects

● Self-starter and autonomous

● Ideally 1 to 2 years experience software Sales Development

We can offer a competitive salary package which includes an uncapped commission plan as well as a

structured, but flexible career path. We work with exciting best-in-class technology companies from

around the world who are expanding into the APAC region through AccelerAsia, giving you a wide range

of opportunities to learn and expand your knowledge across the wider technology landscape. You will get

the opportunity to work with a highly supportive, fun and tenacious team, as well as access to

professional coaches to guide you in your professional and leadership development. We also offer:

● Unlimited Annual Leave Days

● Hybrid Working Arrangement

● Health Insurance

● Weekly Team Lunches

● Annual Team Offsite

mmob is a cutting-edge technology provider specialising in embedded finance solutions. Our innovative toolkit transforms clients' APIs into scalable, customisable, and interactive applications that partners can seamlessly integrate in under two hours. Founded in 2020 and headquartered in London, mmob also operates fully owned subsidiaries in Malaysia and the United Arab Emirates. 

We empower financial institutions and fintech companies by making their API-based products and services more accessible and easier to integrate for their partners and clients. Notably, Mastercard is both our largest client and a strategic investor in mmob. 

Responsibilities: 

• Work directly with our CTO and founders to expand our award-winning embeddable fintech technology. 

• Collaborate with various teams to develop technology solutions that enhance mmob's offerings and services. 

• Adopt and promote best practices in documentation (using JSdoc / Typedoc annotations for clarity and accessibility across teams). 

• Design and deliver systems to meet evolving requirements, leveraging Docker and Kubernetes for cloud-agnostic solutions. 

• Oversee database management (MongoDB, Redis), ensuring data security and effective partitioning. 

• Take responsibility for code across our stack, which includes: 

• AWS 

• Node.js, TypeScript 

• MongoDB, Redis 

• Kinesis, S3, Amazon Athena 

• Kubernetes and Docker 

• React, Next.js, Express 

• Contribute to and shape mmob's culture and growth, driving positive outcomes for consumers and improving financial well-being. 

• Full-stack development experience, including work on both APIs and front-end solutions. 

• Expertise in data capture and interoperability. 

• 8+ years of programming experience in test-driven development and continuous delivery environments. 

• Proficiency in developing and deploying cloud-based architecture across multiple regions. 

• Strong programming skills, particularly in Node.js/TypeScript and Python, with the ability to quickly adapt to new technologies. 

• Ability to define medium-to-long-term strategies for business-impacting projects. 

• Autonomous in defining and delivering technical roadmaps for large projects involving cross-team collaboration. 

• Commitment to writing efficient, secure, and scalable code. 

• Excellent communication skills, capable of simplifying complex systems for diverse stakeholders. 

• Leadership experience, with a passion for mentoring and coaching a team of developers. 

• Programs for personal development. 

• Flexible working hours and a hybrid work environment. 

• Unique company culture with regular social events, perks, and celebrations for team and individual achievements. 

• Fun, modern, and informal office environment. 

• Clear company direction with transparency and open communication, celebrating those who drive value and innovation. 

• An amazing team, including experienced founders and investors, backed by a committed board driving our mission to become global leaders in embedded finance. 

To learn more about mmob team visit 

https://www.mmob.com/about-us 

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses. Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality. We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

We are looking for an ambitious and driven Assistant Finance Manager whose values align with our TEAM; standing for Together, Extra-mile, Accountable and Mindful. The Assistant Finance Manager works closely with the senior Finance team and Operations team to help with administrative and financial tasks, including invoicing, budget drafting, issuing purchase orders, and implementing and managing processes. The core focus of the team is to maintain the financial health of the business, and it's the Assistant Finance Managers role to create financial reports and support the Finance manager in any needed tasks.

ROLE AND RESPONSIBILITIES

• Prepare monthly and yearly account closing, make sure all figures are tally with Balance Sheet Notes schedule, IFRS Schedule & Interco Matrix.
• Prepare for monthly Close Call and present the Profit and loss & cash flow movement of the month.
• Prepare monthly Landlord 's Management Report.
• Prepare for monthly cash flow projection.
• Assist and support country manager on monthly, quarterly and yearly EOM slides.
• Review tax submission.
• Assist in preparing yearly budget.
• Check payment prepared by AP team.
• Liaise with external auditor on yearly audit.
• Liaise with external tax agent on yearly tax computation and submission.
• Liaise with company secretary, Commissioner for Oath and banker.
• Perform ad hoc assignments as required.
• Build solid relationships and give financial support across all departments and to vendors.
• Assist management in the preparation of the annual and monthly budgets, forecast, management reports and business plan

• Four years experience in a customer-facing leadership position, ideally within sales and operations.
• Personable with strong verbal and written communication
• Exceptionally organised with the ability to multitask
• Thrives under pressure and solution-oriented
• University Degree is an advantage
• Proficient in basic computer skills
• Strong business and commercial acumen
• Prior experience in co-working, real estate, or startup business would be an advantage
• Fluent in English and Mandarin literate

• Competitive salary reflective of your growth
• Variety of discounts across our growing industry partners
• A comprehensive training academy to support your growth and longevity with us
• Education allowance to support external training
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness
• An extra day of leave to celebrate your birthday
• An annual dedicated day to volunteer at a charity of your choice
• Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations

WE ARE AN EQUAL-OPPORTUNITY EMPLOYER

We are committed to creating an inclusive, respectful environment that embraces individuality and talents. All appointments and promotions are made on the basis of performance and ability. We are committed to the continued development of our teams' personal skills and business acumen. All team members will be treated fairly and unbiasedly and given every encouragement to reach their potential.

Description

EBC Financial Group – a global financial services provider headquartered in the dynamic city of London, we specialize in global financial investment, asset management and financial consulting. Our team consists of seasoned professionals and young talents who bring diverse perspectives and exceptional skills to the table. Since our establishment in 2020, our company has experienced rapid growth. We currently operate in major financial hubs worldwide, including Cyprus, Sydney, Singapore, Kuala Lumpur, Hong Kong, Tokyo, Bangkok and more. At EBC, integrity, respect, and youth are our core values. The right candidate will have the opportunity to work with experienced professionals and be part of a dynamic and innovative team. Join us on our mission to create value for our clients and become a trusted partner in the global financial market. 

Responsibilities: 

• Provide front-line support to our customers via live chats, phones, and email. 
• Answering queries and resolving client issues regarding our products, platforms, and promotion. 
• Address customer feedback as well as complaints professionally. 
• Record and update customer data and other relevant information when necessary. 
• Supporting documentation/administrative needs within the department and supporting translation for customer announcement notices. 

• Candidate must possess at least Secondary School / SPM certificate 
• 1-2 years working experience, preferably in Customer Service (Financial / Forex industry would be a distinct advantage). 
• Fresh graduates are welcome to apply. 
• A genuine interest in working in financial markets and client services. 
• Willing to work on shifts (Including weekends if required). 
• Proficient in Microsoft Office. 
• Fluent in Spanish &/or Portuguese is a must to communicate with regional clients.
• Excellent communication and interpersonal skills 

• A logical and analytical approach to problem-solving. 
• Able to start within short notice period. 

We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Job Requirement:

• To promote company products & services to prospective customers.

• Update customers with monthly promotions and campaigns. 

• To achieve monthly target sets by the Company. 

• Contributes to team effort by accomplishing sales targets which are required by the management

• Contact potential or existing customers to inform them about a product or service using scripts

• Answer questions about products or the company

• Ask questions to understand customer requirements and close sales

• Direct prospects to the field sales team when needed

• Enter and update customer information in the database

• Take and process orders in an accurate manner

• Handle grievances to preserve the company’s reputation

• Go the “extra mile” to meet sales quota and facilitate future sales

• Keep records of calls and sales and note useful information

Job Requirements:

• Candidate should possess an SPM, Diploma / Advanced Diploma, bachelor’s degree, or equivalent in any field.
• Preferably at least 1 year of related working experience in a Telesales/Collection
• Experience in doing outbound calls.
• Both fresh graduates and experienced applicants are welcome
• Able to work independently in a fast-paced environment.
• Good team player, positive attitude, and eager to learn.
• Fast learner and able to adapt to changes.
• Ability to multi-task, prioritize and manage time effectively.
• Demonstrate teamwork all the time.
• Willing to work under pressure.
• Open for Malaysian, full-time job with renewable 1-year contract.