Responsibilities:

• Handle daily administrative tasks, including data entry, document management, and filing.

• Prepare and process invoices, purchase orders, and other office-related documentation.

• Coordinate meetings, appointments, and schedules for the team.

• Maintain office supplies inventory and reorder as necessary.

• Liaise with vendors, suppliers, and service providers for office operations.

• Support HR functions such as record-keeping and onboarding processes.

• Ensure the smooth operation of the office by addressing any administrative challenges.

• Prepare regular reports and maintain accurate records.

Requirements:

• Diploma or degree in Business Administration or a related field.

• At least 1 year of experience in administrative or clerical roles.

• Strong organizational and multitasking skills.

• Proficiency in Microsoft Office (Word, Excel, and PowerPoint).

• Good verbal and written communication skills.

• Attention to detail and a proactive attitude.

Perks & Benefits

• Employee equity
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Assist senior engineers in designing and analyzing mechanical systems for pipeline projects.

• Support the team in preparing technical drawings, specifications, and documentation.

• Conduct site visits to assist in the inspection, maintenance, and testing of mechanical equipment.

• Participate in the preparation of project proposals and reports.

• Collaborate with cross-functional teams to learn and contribute to ongoing projects.

• Research and recommend engineering solutions to improve efficiency and cost-effectiveness.

• Ensure adherence to safety and quality standards in all tasks performed.

Requirements:

• Currently pursuing a diploma or degree in Mechanical Engineering or a related field.

• Basic knowledge of mechanical systems and engineering principles.

• Proficiency in CAD software and Microsoft Office Suite is a plus.

• Strong problem-solving skills and a willingness to learn.

• Good communication and teamwork abilities.

• Ability to work under supervision and adapt to a fast-paced environment.

Perks & Benefits

• Employee equity
• Open culture
• Personal development opportunities

職責：

• 協助資深工程師設計和分析管道項目的機械系統。

• 支援團隊準備技術圖、規格和文件。

• 進行實地考察，協助機械設備的檢查、維護與測試。

• 參與專案建議書和報告的準備。

• 與跨職能團隊合作，學習並為正在進行的專案做出貢獻。

• 研究並推薦工程解決方案，以提高效率和成本效益。

• 確保執行的所有任務均遵守安全和品質標準。

要求：

• 目前正在攻讀機械工程或相關領域的文憑或學位。

• 機械系統和工程原理的基礎知識。

• 精通CAD 軟體及Microsoft Office 套件者佳。

• 強大的解決問題的能力和學習的意願。

• 良好的溝通與團隊合作能力。

• 能夠在監督下工作並適應快節奏的環境。

津貼和福利

• 員工股權
• 開放文化
• 個人發展機會

Responsibilities:

• Handle daily administrative tasks, including data entry, document management, and filing.

• Prepare and process invoices, purchase orders, and other office-related documentation.

• Coordinate meetings, appointments, and schedules for the team.

• Maintain office supplies inventory and reorder as necessary.

• Liaise with vendors, suppliers, and service providers for office operations.

• Support HR functions such as record-keeping and onboarding processes.

• Ensure the smooth operation of the office by addressing any administrative challenges.

• Prepare regular reports and maintain accurate records.

Requirements:

• Diploma or degree in Business Administration or a related field.

• At least 1 year of experience in administrative or clerical roles.

• Strong organizational and multitasking skills.

• Proficiency in Microsoft Office (Word, Excel, and PowerPoint).

• Good verbal and written communication skills.

• Attention to detail and a proactive attitude.

Perks & Benefits

• Employee equity
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

職責：

• 處理日常管理任務，包括資料輸入、文件管理和歸檔。

• 準備和處理發票、採購訂單和其他與辦公室相關的文件。

• 協調團隊的會議、約會和時間表。

• 維護辦公用品庫存並視需要重新訂購。

• 與供應商、供應商和服務提供者聯絡以進行辦公室營運。

• 支援人力資源職能，例如記錄保存和入職流程。

• 解決任何行政挑戰，確保辦公室順利運作。

• 準備定期報告並維護準確的記錄。

要求：

• 工商管理或相關領域的文憑或學位。

• 至少1 年行政或文書工作經驗。

• 強大的組織能力和多工處理能力。

• 熟練使用Microsoft Office（Word、Excel 和PowerPoint）。

• 良好的口頭和書面溝通能力。

• 注重細節和主動的態度。

津貼和福利

• 員工股權
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

職責：

•與現有和潛在客戶建立並維持牢固的關係。

•確定客戶需求並提出量身訂製的工程解決方案。

•準備並提供技術銷售簡報以解釋公司的產品和服務。

•談判並完成銷售交易，同時確保顧客滿意度。

•進行市場研究以發現新的商機。

•與技術團隊合作，了解專案需求並提供準確的報價。

•實現銷售目標並為公司的發展做出貢獻。

•定期提供管理階層銷售報告和最新情況。

要求：

•工程、商業或相關領域的學士學位或文憑。

•在技術銷售或工程解決方案方面擁有豐富經驗者優先。

•較強的溝通及談判能力。

•能夠理解技術規格並提供解決方案。

•積極主動、注重結果的心態。

•擁有有效的駕駛執照並願意出遊。

津貼和福利

• 員工股權
• 佣金和獎金
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Responsibilities:

• Develop and maintain strong relationships with existing and potential clients.

• Identify client needs and propose tailored engineering solutions.

• Prepare and deliver technical sales presentations to explain the company’s products and services.

• Negotiate and close sales deals while ensuring client satisfaction.

• Conduct market research to identify new business opportunities.

• Collaborate with technical teams to understand project requirements and provide accurate quotations.

• Achieve sales targets and contribute to the company’s growth.

• Provide regular sales reports and updates to management.

Requirements:

• Bachelor’s degree or diploma in Engineering, Business, or related field.

• Proven experience in technical sales or engineering solutions is an advantage.

• Strong communication and negotiation skills.

• Ability to understand technical specifications and offer solutions.

• A proactive and results-oriented mindset.

• Possess a valid driver’s license and willingness to travel.

Perks & Benefits

• Employee equity
• Commission and bonus
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

JOB RESPONSIBILITIES:

1. Provide support to internal sections/departments related to Safety, Environment, Health, and Engineering matters.
2. Liaise with clients regarding pre-job planning and scheduling arrangements for Safety, Environment, Health, and Engineering matters.
3. Support each section in performing DOSH & DOE-related Monitoring and Assessments, including Chemical Health Risk Assessments (CHRA), Chemical Exposure Monitoring (CEM), and Noise Risk Assessments (NRA), Industrial Hygiene and OSHE Training, .

JOB REQUIREMENTS:

1. Candidate must possess at least a Diploma/Bachelor’s Degree in Chemical Engineering, Safety and Health, or a related discipline.
2. Ability to multi-task, maintain flexibility, travel, and work independently.
3. Attention to detail with excellent proofreading/technical editing, and written and verbal communication skills.
4. Fresh graduates are encouraged to apply.

ADDITIONAL NOTE:

Branches in both Shah Alam, Selangor and Permatang Pauh, Penang.

Candidates are welcome to apply for either location.

Perks & Benefits

• Commission and bonus
• Allowance ( Job travel, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips

職位概要

• 實現集團管理階層的企業願景和業務目標。
• 透過在適當的市場中進行仔細的策略規劃和定位，促進和發展以提高獲利能力，或有效地增強業務、地位或聲譽的營運。

基本功能

• 如有必要，協助與律師聯絡，並根據批准的設施和條款和條件為客戶的執行準備法律文件。
• 協助上級驗證和核實已簽署的法律文件和其他相關文件（即任務通知），並在設施啟動之前滿足批准條件。
• 協調、管理和監督付款、還款和退款。
• 為了協助監控保理風險，在入帳、付款和還款期間，在相關係統中正確擷取和更新客戶的相關資料/資訊。
• 協調內部和外部需求所需的通知聲明和備忘錄。
• 監督和維護安全文件的良好保管程序。
• 準備月度和季度報告，提交給集團財務、執行委員會、管理層和客戶報表。
• 根據管理層或直接上級的要求執行任何其他職責。
• 為新進員工提供保理流程和系統的訓練。

信貸部

• 維護組織所有貸款產品的活躍知識庫，並了解每位申請人所需的資格。
• 對申請人的財務狀況、信用和財產評估進行背景調查，以確定發放貸款的可行性。
• 取得並編製貸款申請人的信用記錄和其他所需財務資訊的副本。
• 向客戶解釋可用的不同類型的貸款和信貸選項、這些貸款的條款並回應任何其他請求。
• 審查並核實申請人提交的所有文件以供信用委員會批准。
• 審查貸款協議，確保其完整、準確並符合相關規定。
• 協助上級準備貸款協議及付款時間表，安排申請人簽署貸款合約和其他所需文件，向申請人解釋貸款條款，取得簽名，安排協議蓋章和認證以及收取費用。
• 定期審查和更新信用和貸款文件。
• 在向申請人發放貸款之前，協助上級準備和處理所需的文件。
• 處理和監控申請人貸款的支付。
• 準備報告以提交給監管機構。
• 準備重組/重新安排的貸款報告供信貸委員會批准。
• 處理客戶投訴並採取適當措施解決。
• 協助與拖欠貸款的客戶協商付款安排。
• 準備報告發送給帳戶拖欠的客戶，並將不可調和的帳戶轉發給收款員採取行動。
• 透過對貸款資訊保密來維護客戶信心。
• 隨時了解新型貸款及其他金融服務和產品，以更好地滿足客戶的需求。

人員規格

• 必須至少擁有研究生文憑、金融/銀行/會計/行銷/商業管理學士學位或同等學歷。
• 至少 3 年相關領域經驗
• 必須以業務為導向，具有良好的規劃、演示和專案執行技能。充滿活力、以服務為導向，具有良好的領導能力和多任務職責。

津貼和福利

• 附近的公共交通
• 週五服裝要求休閒
• 免費小吃和飲料
• 偶爾定期進行團隊活動
• 醫療保險
• 年假
• 開放文化
• 牙科保險

job Responsibilities:

• Greet customers warmly as they arrive, creating a welcoming atmosphere and making them feel comfortable.
• Manage the waiting list, seat customers promptly, and coordinate with servers to ensure an efficient seating process.
• Handle customer inquiries and requests in a polite and timely manner, offering assistance where necessary.
• Actively promote the cafe’s menu, daily specials, and new items to customers.
• Provide information about seasonal offers, discounts, or promotions, ensuring customers are aware of any current deals.
• Ensure customers have a positive and enjoyable dining experience by checking in with them during their visit.
• Respond to customer inquiries about menu items, ingredients, allergens, or preparation methods with confidence and knowledge.
• Handle any concerns or complaints from guests promptly and professionally, ensuring that issues are resolved or escalated as needed.
• Take and manage reservations over the phone or through online booking systems.
• Ensure proper communication with customers regarding their reservation status, estimated wait times, and table availability.
• Maintain an organized system for managing the reservation book and ensure efficient seating of walk-in guests as well.
• Assist with the billing process, including checking in on the status of tables and coordinating with servers for final bills.
• Handle payment transactions efficiently, including processing cash, credit cards, or digital payments.

Job Qualifications:

• Previous experience as a hostess, server, or customer service role in a cafe, restaurant, or hospitality setting is preferred but not required.
• Experience in sales or promotions is a plus.
• Exceptional customer service skills with a friendly and outgoing personality.
• Strong communication and interpersonal skills to interact effectively with guests and team members.
• Ability to multitask, remain organized, and handle stressful situations with a calm and positive attitude.
• Basic knowledge of the cafe menu, including popular items, ingredients, and preparation techniques.
• Proficient in using reservation systems, point of sale (POS) systems, and handling payments.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical Reimbursement
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Filing 
• Photocopying and scanning of documents
• Perform data entry.
• Perform general works as assigned.

Perks & Benefits

• Medical insurance
• Personal leave
• Sabbatical leave

POSITION SUMMARY:

Candidate is responsible to ensure timely preparation of legal and security documentation for Client execution, processing of disbursements and dealing with external customer issues and to provide timely, accurate and effective credit administrative support to business units.

The Group primarily operates its Financial Services business through its fully owned subsidiaries – Maax Factor Sdn Bhd (MFSB) and MAA Credit Berhad (MAAC). MFSB’s business is trade receivable financing or factoring for SMEs and MAAC provides various forms of funding from short term to long term loans.

JOB RESPONSIBILITIES:

• Responsible for assisting superior in the preparation of Facility Offer Letters and liasing with solicitors for complete preparation of facility documentation. 
• Assist superior in the management and control of credit operations to ensure accurate and efficient processing of disbursements and settlements.
• Ensure the quality of security documentations through periodic monitoring and evaluation and takes necessary measures to protect the organization’s interest.
• Perform checks to ensure legal and security documentation are completed, conditions precedents are fulfilled prior to activation of facilities, monitoring of conditions subsequent and ensure that the legal and security documents are in safe custody.
• Ensure compliance of internal processes.
• To assist in monitoring factoring/loan exposures and related data/information on clients are properly captured and updated in the relevant systems during on boarding, disbursements and repayments.
• To coordinate the necessary notices statements and memos for internal and external needs.
• Assist Superior to maintain a reporting format for finance, management and statements to clients.

JOB REQUIREMENTS: 

• Must possess at least a Post Graduate Diploma, Bachelor’s Degree in Finance/Banking/Accounting/Marketing/Business or equivalent.
• Minimum 3 - 5 years experience in Banking and/or other Financial Institutions, involving Credit Administration function. Those with experience in a Factoring Company and/or Commercial/SME Banking have an added advantage.
• Fluent in English & Bahasa Malaysia, both spoken and written.
• Competent computer skills with proficiency in Microsoft Office software, particularly in Word and Excel.
• Competent knowledge of overall Credit Administration processes. Knowledge of credit facilities processing practices, methods and procedures.
• Experience in processing of documentation and releasing of SME, Commercial, Corporate or Syndicated loans/credit facilities is preferred.

Perks & Benefits

• Nearby public transport
• Casual dress code on Fridays
• Free snacks and drinks
• Regular team activities occasionally
• Medical coverage
• Annual leave
• Open culture
• Dental coverage

JOB RESPONSIBILITIES:

1. Provide support to internal sections/departments related to Safety, Environment, Health, and Engineering matters.
2. Liaise with clients regarding pre-job planning and scheduling arrangements for Safety, Environment, Health, and Engineering matters.
3. Support each section in performing DOSH & DOE-related Monitoring and Assessments, including Chemical Health Risk Assessments (CHRA), Chemical Exposure Monitoring (CEM), and Noise Risk Assessments (NRA), Industrial Hygiene and OSHE Training, .

JOB REQUIREMENTS:

1. Candidate must possess at least a Diploma/Bachelor’s Degree in Chemical Engineering, Safety and Health, or a related discipline.
2. Ability to multi-task, maintain flexibility, travel, and work independently.
3. Attention to detail with excellent proofreading/technical editing, and written and verbal communication skills.
4. Fresh graduates are encouraged to apply.

ADDITIONAL NOTE:

Branches in both Shah Alam, Selangor and Permatang Pauh, Penang.

Candidates are welcome to apply for either location.

Perks & Benefits

• Commission and bonus
• Allowance ( Job travel, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips

JOB RESPONSIBILITIES:

1. Provide support to internal sections/departments related to Safety, Environment, Health, and Engineering matters.
2. Liaise with clients regarding pre-job planning and scheduling arrangements for Safety, Environment, Health, and Engineering matters.
3. Support each section in performing DOSH & DOE-related Monitoring and Assessments, including Chemical Health Risk Assessments (CHRA), Chemical Exposure Monitoring (CEM), and Noise Risk Assessments (NRA), Industrial Hygiene and OSHE Training, .

JOB REQUIREMENTS:

1. Candidate must possess at least a Diploma/Bachelor’s Degree in Chemical Engineering, Safety and Health, or a related discipline.
2. Ability to multi-task, maintain flexibility, travel, and work independently.
3. Attention to detail with excellent proofreading/technical editing, and written and verbal communication skills.
4. Fresh graduates are encouraged to apply.

ADDITIONAL NOTE:

Branches in both Shah Alam, Selangor and Permatang Pauh, Penang.

Candidates are welcome to apply for either location.

Perks & Benefits

• Commission and bonus
• Allowance ( Job travel, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips

Responsibilities:

• Filing 
• Photocopying and scanning of documents
• Perform data entry.
• Perform general works as assigned.

Perks & Benefits

• Medical insurance
• Personal leave
• Sabbatical leave

Responsibilities:

• Filing 
• Photocopying and scanning of documents
• Perform data entry.
• Perform general works as assigned.

Perks & Benefits

• Medical insurance
• Personal leave
• Sabbatical leave

JOB RESPONSIBILITIES:

1. Provide support to internal sections/departments related to Safety, Environment, Health, and Engineering matters.
2. Liaise with clients regarding pre-job planning and scheduling arrangements for Safety, Environment, Health, and Engineering matters.
3. Support each section in performing DOSH & DOE-related Monitoring and Assessments, including Chemical Health Risk Assessments (CHRA), Chemical Exposure Monitoring (CEM), and Noise Risk Assessments (NRA), Industrial Hygiene and OSHE Training, .

JOB REQUIREMENTS:

1. Candidate must possess at least a Diploma/Bachelor’s Degree in Chemical Engineering, Safety and Health, or a related discipline.
2. Ability to multi-task, maintain flexibility, travel, and work independently.
3. Attention to detail with excellent proofreading/technical editing, and written and verbal communication skills.
4. Fresh graduates are encouraged to apply.

ADDITIONAL NOTE:

Branches in both Shah Alam, Selangor and Permatang Pauh, Penang.

Candidates are welcome to apply for either location.

Perks & Benefits

• Commission and bonus
• Allowance ( Job travel, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips

As Product Manager, you will be responsible for driving the success of a product and work closely with internal/external stakeholders for continuous business growth. 

In addition, you will be responsible to:

• Develop business plan and marketing strategy for the assigned product.
• Product marketing support to the sales team and partners/resellers.
• Inventory/stock management.
• Meet product sales target and principal's expectation. 

What you'll need to succeed in this role:

• At least 3 years working experience in product management for IT enterprise solutions (e.g.: Server, Storage).
• Experienced in IT sales/business development and keen to venture into product management role are encouraged to apply.
• Aggressive and strong in building relationship with internal/external stakeholders.
• Able to manage challenges in a positive manner.

Perks and Benefits:

• Allowances - travel and mobile 
• Performance rewards - commission and incentive scheme
• Annual salary review
• Car parking in office (by availability)
• Staff cafeteria
• Dental, medical and health insurance coverage
• Work-life balance - weekly and monthly Sports Club activities 
• On-the-job trainings and personal development opportunities

資格和經驗

• 目前正在攻讀或最近完成了行銷、商業、電子商務或相關領域的學位。
• 能夠獨立工作並作為團隊的一部分。
• 注重細節，具有較強的組織能力。

任務和職責

• 協助管理和更新電子商務平台中的產品列表，確保產品描述、定價和庫存水準的準確性。
• 協助處理線上訂單，包括訂單追蹤、客戶溝通以及與倉庫團隊的協調。
• 透過回覆詢問、解決問題並確保積極的客戶體驗，為客戶服務提供協助。
• 與跨職能團隊（包括行銷、設計和物流）密切合作，確保電子商務營運的凝聚力和高效性。

津貼和福利

• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 開放文化
• 個人發展機會

Qualifications & experience

• Currently pursuing or recently completed a degree in Marketing, Business, E-commerce, or a related field.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organisational skills.

Tasks & responsibilities

• Assist in managing and updating product listings in the e-commerce platforms, ensuring accuracy in product descriptions, pricing and inventory level.
• Assist with the processing of online orders, including order tracking, customer communication, and coordinating with the warehouse team.
• Provide assistance to the customer service by responding to inquiries, resolving issues, and ensuring a positive customer experience.
• Work closely with cross-functional teams, including marketing, design, and logistics, to ensure a cohesive and efficient e-commerce operation.

Perks & Benefits

• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Open culture
• Personal development opportunities

Job Overview:

As an Assistant Head Baker, you will play a key role in supporting the Head Baker in managing day-to-day operations within the central kitchen. Your responsibilities will include overseeing the production of high-quality baked goods, ensuring the proper functioning of bakery equipment, maintaining cleanliness and food safety standards, and training junior staff. You will also contribute to menu development and help maintain inventory levels to ensure smooth kitchen operations.

Job Responsibilities:

• Assist the Head Baker in overseeing the daily production of bread, pastries, cakes, cookies, and other baked goods.
• Ensure all baked products are made according to the company’s recipes and standards.
• Assist in the development of new recipes, ensuring innovation and quality consistency.
• Monitor and adjust baking schedules to meet production demands and deadlines.
• Supervise and guide junior bakers and kitchen staff in their tasks, ensuring proper techniques and safety practices are followed.
• Train new staff members on baking processes, equipment usage, and hygiene protocols.
• Ensure proper delegation of tasks to ensure maximum efficiency and high-quality output.
• Ensure the highest quality of baked goods, from ingredients to finished products, including taste, texture, and appearance.
• Perform quality checks and maintain consistency across production batches.
• Handle troubleshooting of production issues and implement corrective actions as needed.
• Assist in managing ingredient and supply inventories, ensuring stock levels are maintained to prevent shortages or wastage.
• Coordinate with suppliers and assist in the ordering of ingredients and materials
• Ensure that all equipment is well-maintained, cleaned, and functioning properly.
• Ensure compliance with food safety and hygiene standards, including proper handling, storage, and sanitation of ingredients and equipment.
• Assist with the maintenance of the kitchen’s cleanliness and organization.
• Work closely with other departments (e.g., front-of-house, delivery, packaging) to ensure smooth operations and product delivery.
• Support the Head Baker in implementing any changes or improvements in bakery processes.

Qualifications:

• Minimum 3-5 years of experience in a professional bakery or culinary setting, with at least 1-2 years in a supervisory or leadership role.
• Experience in large-scale or central kitchen operations is a plus.
• In-depth knowledge of baking techniques, including pastry, bread, cakes, and other baked goods.
• Strong leadership, communication, and organizational skills.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Strong understanding of food safety standards and HACCP regulations.
• Culinary or baking certification or diploma is preferred, but not required if experience is extensive.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical Reimbursement
• Open culture
• Personal development opportunities

Role & Responsibilities:

1. Contract Lifecycle Management: Work with the Contract Manager to manage the creation, ongoing maintenance, and review of all contracts with business principals, partners, vendors, and customers to mitigate risk and maximize value for the company.
2. Point of Contact and Negotiations: Act as the primary point of contact for all parties in matters related to contract management and negotiate favorable terms to fully describe the engagement, services, and delivery for the company.
3. Negotiation Strategies: Develop and execute negotiation strategies that minimize potential losses to the company while fostering win-win solutions.
4. Stakeholder Collaboration: Maintain continuous communication with business partners, internal sales teams, and relevant stakeholders about contractual issues to enhance relationships and decision-making.
5. Service and Performance Monitoring: Review the contractual performance of both parties to ensure compliance with terms, identify conflicts, and address changes or resolutions required during contract renewal.
6. Deadline and Deliverable Management: Maintain deadlines on deliverables and ensure timely follow-ups with relevant stakeholders to avoid delays in contract execution.
7. Regulatory Compliance and Documentation: Administer documentation, record-keeping, and risk reporting to management while ensuring adherence to organizational and regulatory standards.
8. Service Improvement: Demonstrate continuous commitment to service improvement by engaging relevant stakeholders and identifying opportunities for better contract management practices.

Requirements:

1. Qualifications: Bachelor’s degree in law or a related field.
2. Experience: Minimum 3 years of experience in IT technology contracting, including familiarity with Malaysian law and regulations, particularly around data confidentiality and privacy.
3. Skills:

• Excellent verbal and written communication skills, with the ability to explain complex terms clearly.
• Strong organizational and deadline management skills.
• Proficiency in applying organizational standards to develop efficient contract management processes.

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Personal development opportunities

Role & Responsibilities:

1. Contract Lifecycle Management: Work with the Contract Manager to manage the creation, ongoing maintenance, and review of all contracts with business principals, partners, vendors, and customers to mitigate risk and maximize value for the company.
2. Point of Contact and Negotiations: Act as the primary point of contact for all parties in matters related to contract management and negotiate favorable terms to fully describe the engagement, services, and delivery for the company.
3. Negotiation Strategies: Develop and execute negotiation strategies that minimize potential losses to the company while fostering win-win solutions.
4. Stakeholder Collaboration: Maintain continuous communication with business partners, internal sales teams, and relevant stakeholders about contractual issues to enhance relationships and decision-making.
5. Service and Performance Monitoring: Review the contractual performance of both parties to ensure compliance with terms, identify conflicts, and address changes or resolutions required during contract renewal.
6. Deadline and Deliverable Management: Maintain deadlines on deliverables and ensure timely follow-ups with relevant stakeholders to avoid delays in contract execution.
7. Regulatory Compliance and Documentation: Administer documentation, record-keeping, and risk reporting to management while ensuring adherence to organizational and regulatory standards.
8. Service Improvement: Demonstrate continuous commitment to service improvement by engaging relevant stakeholders and identifying opportunities for better contract management practices.

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Personal development opportunities

Job Description :

•  Handle software-related requests for assistance (problems)
• Takes and manages requests that come in by phone, email or through the support ticketing
• Troubleshoot software and identify root causes of software problems
• Analyze software related issues and propose solutions
• Fix software problems and test (verify) solutions prior to implementing them
• Obtain and log customer feedback for the purpose of process improvement
• Document software support activities thoroughly, accurately, and in a timely manner

Job Requirements :

• BS Degree in Information Technology, Computer Science or relevant field
• Exceptional verbal and written communication skills
• Listening ability and patience
• Extraordinary customer service and relationship management experience
• Critical thinking skills

Perks & Benefits

• Free snacks / Happy hours
• Regular team activities
• Remote work flexibility

職位說明 ：

• 處理與軟體相關的幫助請求（問題）
• 接受並管理透過電話、電子郵件或支援票務提出的請求
• 排除軟體故障並確定軟體問題的根本原因
• 分析軟體相關問題並提出解決方案
• 修復軟體問題並在實施之前測試（驗證）解決方案
• 取得並記錄客戶回饋以改善流程
• 徹底、準確、及時地記錄軟體支援活動

職位要求：

• 資訊科技、電腦科學或相關領域的學士學位
• 優秀的口頭和書面溝通能力
• 傾聽能力和耐心
• 卓越的客戶服務和關係管理經驗
• 批判性思考能力

津貼和福利

• 免費小吃/歡樂時光
• 定期團隊活動
• 遠距工作彈性