About This Role:

As a Management Support Executive, you will be responsible for ensuring the smooth administration and success of the Operations department.

You Will Work On:

• Assisting to ensure Accounting Superhero’s services are delivered timely, on budget and complement to client’s standards and expectations.
• Assisting clients to consistently adhere to project deadlines laid out by clients.
• Assisting the head of department in managing the departmental strategies and administrative work of the department.

Responsibilities:

• Liaise with clients and ensure that clients have a positive experience;
• Prepare engagement contracts and roll over of contracts;
• Ensure clients’ onboarding tasks are completed smoothly;
• Be a Liaison Officer between Operations department and clients;
• Keep track of clients on monthly plans and ensure renewal done before contract expiry;
• Assisting the managers to ensure all clients’ deadlines are tracked and assist in coordinating jobs within Operations department so that clients’ deadlines are met;
• Assist to prepare and catalogue the SOPs for the Operations team;
• Ensure SOPs are updated timely;
• Assist in monitoring the compliance of work are carried out to the SOPs;
• Ensure clients' communication are being attended to by Operations department;
• Report directly to Operations Supervisor on jobs status
• Assist to keep track of all open jobs as well as jobs billings;
• Prepare management reports;
• Keep track and report of department's KPIs;
• Assist in the planning and executing projects related to Operations department;
• In charge of clients’ accounting records movements;
• Liaise with all relevant departments on operational and clients’ matters;
• Support the Operations team where required;

You will also be involved in other tasks as may be assigned or allocated to you by your supervisor/reporting officer from time to time including any administrative matters.

Requirements:

• Candidate must possess at least Bachelor’s Degree in Business Administration or related field
• Required language(s): English
• At least 1-2 year(s) of working experience in the related field is required for this position
• Comfortable liaising with clients
• Understanding of office management and basic accounting procedures
• Able to work independently and as a team
• Able to meet deadlines
• Have a good interpersonal and analytical skills, and
• Have strong work ethics.

Accounting Superhero Benefits:

Exact benefits vary depending on location. That said, all our employees receive the following:

• Group Hospitalization & Surgical Insurance
• Base of 10 days paid annual leave and 14 days medical leave.
• Private medical reimbursement (subject to annual cap).

Perks & Benefits

• Regular team activities
• Group hospitalisation & surgical insurance
• Medical reimbursement
• Personal development opportunities
• Remote work entitlement, upon request

職責

• 根據適用的會計準則處理全套財務帳目。
• 負責帳務處理，包括產生財務報告、處理應付帳款、應收帳款、日記帳憑證、零用現金、庫存報告、固定資產登記冊的維護、填寫等。
• 準備每週現金流量報告、及時的年度或每月管理報告。
• 保持良好的會計分錄記錄並確保帳目始終是最新的。
• 能夠完成上級臨時安排的工作。
• 可以與審計師、稅務代理人和公司秘書、薪資部門聯絡。

要求：

• 擁有金融/會計/LCCI/CAT/ACCA 文憑/學位。
• 精通英語書面和口語，馬來西亞語是必須的。
• 能夠在最少的監督下獨立工作。
• 具備電腦知識，熟悉 MS Excel、SQL、UBS 和 Esoft。
• 必須至少有2年的客戶背景經驗，鼓勵申請職涯發展。
• 必須立即可用。
• 工作時間週一至週五（上午 8 點至下午 5 點），週六（上午 8 點至中午 12 點）。

請在申請前閱讀上述要求。

薪資：每月 RM1,800.00 - RM2,500.00

好處：

免費停車

健康保險

產假

專業發展

好處：

• 免費停車
• 健康保險
• 產假
• 專業發展
• 公積金
• 索斯科

我們的目標比以往任何時候都更重要！

準備好幫助馬來西亞人重建他們的收入和職業。

資格要求：

1) Elite Pro (每月 RM4K-RM9K 額外津貼)

年齡：25-45歲

學歷 3年工作經驗

擁有5年工作經驗的文憑

2) Elite Lite (RM700-RM2500 每月額外津貼 RM500)

年齡：20-50歲

SPM及以上

立即加入並私訊我們：

• 017-9988998
• 019-3038998

津貼和福利

• 佣金和獎金
• 津貼（旅遊、交通等）
• 彈性的工作時間
• 休閒著裝要求
• 公司旅行
• 個人發展機會

Job Description:

• Handle full set Singapore and Malaysia account issue invoice / delivery order (DO)
• Monthly reconcile balance sheet items and bank statement
• Prepare cash flow projection
• Manage day-to-day working capital liaise with overseas suppliers in term management and coordination of TT
• Oversee customer credit, monitor, control and follow up for effective collection
• To check the accuracy and completeness of work done by subordinates
• Liaise with external auditors, tax agent and bank
• Ensure internal control compliance with company policies and procedures
• Follow the current accounting practice, identify the opportunity and recommend actions to improve the account process
• Other ad hoc duties as assigned by Management Human Resources:

~ Monthly submit CPF for Singapore, EPPF, SOCSO and EIS for Malaysia salary and payroll related tast Operation admin

Job Requirements:

• Minimum Diploma in Accounting or related field with at least 5 years experience
• Good interpersonal, communication and analytical skills
• Meticulous, reliable and positive working attitude
• Knowledge in using MYOB and SQL most preferred

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)

職位描述：

• 處理全套新加坡及馬來西亞帳戶開立發票/交貨單（DO）
• 每月核對資產負債表項目和銀行對帳單
• 準備現金流預測
• 管理與海外供應商的日常營運資金聯絡，進行 TT 的期限管理和協調
• 監督客戶信用、監控、控制和跟進，以實現有效收款
• 檢查下屬所做工作的準確性和完整性
• 與外部審計師、稅務代理人和銀行聯絡
• 確保內部控制符合公司政策和程序
• 遵循當前的會計實踐，識別機會並提出改進帳戶流程的行動建議
• 人力資源管理部門指定的其他臨時職責：

~ 每月提交新加坡公積金 (CPF)、馬來西亞薪資和薪資相關的 EPPF、SOCSO 和 EIS 營運管理

職位要求：

• 會計或相關領域的最低文憑，至少 5 年經驗
• 良好的人際溝通、溝通與分析能力
• 細緻、可靠、積極的工作態度
• 了解使用 MYOB 和 SQL 者優先

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）

• Position: Corporate Secretarial Executive.
• Job type: Full-time permanent on 5-day week basis (Monday to Friday)
• Salary: RM 4000-5000.
• Work/Job location: Kuala Lumpur (City center; Mid Valley City).

Chrisjac are pleased to be working in collaboration with our long standing clients in seeking ICSA graduates to assume the role of Corporate Secretarial Executive (Senior) in Kuala Lumpur area. Our clients are successful PLC business conglomerates in Malaysia.

In this instant, the successful candidate(s) will be responsible for corporate governance and for ensuring the company complies with its obligations under the Companies Act and listing rules in Malaysia. Your new role will involve in providing board support, regulatory compliance and corporate administration.

Details of Role & Responsibility

The role is full time permanent that will be at the group's corporate head office. As Corporate Secretarial Executive, you will provide support to the Group Company Secretary and Board of Directors in carrying out corporate secretarial functions.

Assist in ensuring all secretarial functions are according to statutory compliance with the provisions of the Companies Act, Bursa Malaysia listing requirements and Securities Commission.

Responsible to manage the company secretarial compliance work for a PLC and its group of companies.

Assist in handling corporate secretarial matters and compliance with statutory requirements.

Advise the Board of Directors on their corporate and legal responsibilities and matters of corporate governance.

Manage Board and shareholders matters such as organizing meetings, preparing and circulating board papers, reports,minutes and announcements.

To attend board meetings for the group of companies.

Requirements:Candidate profile

Candidates who aspire to fill this role must be a pro-active person with positive work attitude. At the same time, candidates must be able to demonstrate some solid strong corporate administration and professional interpersonal skills as you will be engaging with senior stakeholders.

Successful candidates must be a ICSA graduate (qualified or part qualified) with some relevant experience gained within a Co Sec functions. You must be a pro-active and have a great positive attitude to working under pressure. 

-ICSA qualified/part-qualified.

-At least 2-4 years of corporate secretarial experience, ideally in listed environment.

-Good command of English, both verbal and written.

-Pleasant disposition with excellent interpersonal and communication skills.

-Proficient in MS Word, Excel and Power Point.

HOW TO APPLY

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may choose to apply online via JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward resume directly to us at Chrisjac via our Email at jobs@chrisjac.com.my

More jobs from Chrisjac

More job openings are available from Chrisjac. To learn more about all of the opportunities that Chrisjac can offer, please visit our website at www.chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

•Position: EA/Executive Assistant.

•Salary: RM 4000-6000.

•Job location: Mid Valley City (5-day week),Kuala Lumpur.

The hiring company

This is an established public listed company, a conglomerate engaged in a wide spectrum of business activities in Malaysia. Currently they are seeking a matured male professional candidate to assume the role of executive personal support to their Director within the organization. The position is permanent and will be based at their corporate head office at Mid Valley City in Kuala Lumpur.

Key Job Responsibilities

This role will support a senior Director who hold a number of different portfolio within the organization. As Executive Assistant, you will be exposed to a diverse group of businesses and so you will need to be business savvy and highly adaptable. Your primary responsibility will be to provide high level administrative support to the Director. You will be kept busy with everything from booking dinner reservations, organizing high profile corporate events, diary management and extensive travel and even business presentations. The position is based at Mid Valley City and the role requires some traveling (with overnight stay when required).

Role activities:

•Provide high level executive support, exercising discretion, initiative to support the Director.

•Manage and administer Director's email and other mails and schedules.

•Attending meetings and business discussions with the Director.

•Liaison with relevant parties related to the Group's business activities.

•Drafting, preparation and review of reports, documents related to the business.

•Manage complex travel schedules

Job Requirements/Candidate profile

•Malaysian Male age 30-45; dynamic personality with bright, lively and personable disposition. 

•Possess minimum a Diploma qualification; Bachelor degree in Business or its equivalent will be well received.

•3-5 years administrative experience in an environment that has provided you with strong commercial awareness.

•Experience and abilities in general administrative practices and ability to provide effective executive level support.

•Highly developed interpersonal skills and proven written and verbal communication skills.

•Good command of English is a prerequisite for this role; display a high level of written and spoken communication skills is required; proficient in BM and in Mandarin.

•Previous experience in public listed environment will be highly regarded. 

•Excellent skills in MS Office and internet applications.

HOW TO APPLY

Interested candidates are hereby invited to apply by forwarding a copy of up-to-date resume for our review. You may choose to apply online through JOBSTORE by clicking the Apply button to submit your application. Alternatively,candidates may forward their resume directly to us at CHRISJAC via our E-mail at: jobs@chrisjac.com.my

More job from Chrisjac

More job openings are available from Chrisjac. To learn more about all of the career opportunities that Chrisjac can offer, please visit our website at www.chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• 職位：公司秘書主管。
• 工作類型： 全職永久工作，每週工作 5 天（週一至週五）
• 薪資：RM 4000-5000。
• 工作/工作地點：吉隆坡（市中心；谷中城）。

Chrisjac 很高興與我們的長期客戶合作，尋找 ICSA 畢業生擔任吉隆坡地區的公司秘書主管（高級）職位。我們的客戶是馬來西亞成功的 PLC 商業集團。

此時，成功的候選人將負責公司治理並確保公司遵守《公司法》和馬來西亞上市規則規定的義務。您的新角色將涉及提供董事會支援、監管合規和公司管理。

角色和責任的詳細信息

該職位是全職、永久的，並將在集團公司總部工作。身為公司秘書主管，您將為集團公司秘書和董事會履行公司秘書職能提供支援。

協助確保所有秘書職能符合公司法、馬來西亞證券交易所上市要求和證券委員會的規定。

負責管理 PLC 及其集團公司的公司秘書合規工作。

協助處理公司秘書事務並遵守法定要求。

就其公司和法律責任以及公司治理事宜向董事會提供建議。

管理董事會和股東事務，例如組織會議、準備和分發董事會文件、報告、會議記錄和公告。

出席公司集團的董事會。

要求：候選人簡介

渴望擔任此職位的候選人必須是一個積極主動、工作態度積極的人。同時，候選人必須能夠展示一些紮實、強大的企業管理和專業的人際交往能力，因為您將與高階利害關係人打交道。

成功的候選人必須是 ICSA 畢業生（合格或部分合格），並在 Co Sec 職能中獲得一些相關經驗。您必須積極主動，並對在壓力下工作有積極的態度。

-ICSA 合格/部分合格。

- 至少2-4年的公司秘書經驗，最好是在上市環境。

-良好的英語口語和書面能力。

-個性開朗，具有優秀的人際互動和溝通能力。

- 精通 MS Word、Excel 和 Power Point。

如何申請

特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以選擇透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my將簡歷直接轉發給我們 Chrisjac

克里斯雅克 的更多職位

Chrisjac 提供更多職缺。如欲了解更多有關 Chrisjac 所能提供的所有機會，請造訪我們的網站www.chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

•職位：EA/執行助理。

•薪水：RM 4000-6000。

•工作地點：吉隆坡谷中城（每週工作5天）。

招募公司

這是一家成熟的上市公司，是一家在馬來西亞從事廣泛商業活動的企業集團。目前，他們正在尋找一名成熟的男性專業候選人來擔任組織內總監的行政個人支援角色。該職位是永久性的，將設在位於吉隆坡谷中城的公司總部。

主要工作職責

該職位將為在組織內擔任多個不同職務的高級總監提供支援。作為行政助理，您將接觸到多元化的企業群體，因此您需要具備業務頭腦和高度的適應能力。您的主要職責是向主任提供高階行政支援。您將忙於處理各種事務，從預訂晚餐、組織高調的公司活動、日記管理和廣泛的旅行甚至商務演示。此職位位於谷中城，需要出差（需要時需過夜）。

角色活動：

•提供高階行政支持，行使自由裁量權，主動支持主任。

•管理和管理總監的電子郵件以及其他郵件和日程安排。

•出席與總監的會議和業務討論。

•與集團業務活動相關方聯絡。

•起草、準備和審查與業務相關的報告、文件。

•管理複雜的旅行行程

職位要求/候選人簡介

• 30-45 歲的馬來西亞男性；個性活潑，開朗、活潑、風度翩翩。

•至少擁有文憑資格；商業學士學位或同等學歷將受到好評。

• 3-5 年的管理經驗，能夠為您提供強大的商業意識。

•一般管理實務方面的經驗和能力以及提供有效的行政級別支援的能力。

•高度發達的人際溝通能力以及經過驗證的書面和口頭溝通技巧。

•良好的英語能力是擔任此職位的先決條件；需要表現出高水準的書面和口頭溝通技巧；精通國語和普通話。

•先前在公開上市環境的經驗將受到高度重視。

•優秀的MS Office 和網路應用技能。

如何申請

特此邀請有興趣的候選人透過轉發最新履歷副本進行申請，以供我們審核。您可以選擇透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件直接將簡歷轉發給我們的CHRISJAC ： jobs@chrisjac.com.my

Chrisjac 的更多工作

Chrisjac 提供更多職缺。要了解有關 Chrisjac 可以提供的所有職業機會的更多信息，請訪問我們的網站www.chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location
• Casual dress code
• Open culture
• Personal development opportunities

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 中心位置
• 休閒著裝要求
• 開放文化
• 個人發展機會

Business Development Executive (2pax) | Basic RM2k + comm | KL & Sabah

Job Code : M672 - CY - A(A35)

Job Title: Business Development Executive (2pax)

Salary Range: Basic RM2k + Comm + Allowance

Benefits : Petrol & Outstation Allowance & Medical Claim

EPF/SOCSO/EIS , Annual Bonus

Working Hours：Monday- Friday (8.30am to 5.30pm)- Lunch: 12.30pm to 1:30pm / Saturday - 8.30am to 12:30pm (1/2 day)

Working Locations Available：KL Sungai Buloh / Kota Kinabalu, Sabah

Company Background：Fitness Equipment

Job Scopes

1. Channel Development and Management: - Identify and develop new channels, and establish and maintain good relationships with partners. - Evaluate and select suitable channels and partners for the company, and sign cooperation agreements

with them.

2. Market Research and Analysis: - Conduct market research to understand market trends, competitor situations, and customer needs. - Analyze the market situation, develop, and adjust channel strategies to increase market share.

3. Goal Management: - Set targets and monitor the completion of these targets. - Provide regular performance evaluations and feedback, and make timely adjustments to poorly

performing channels.

4. Communication and Coordination: - Act as a bridge between the company and channel partners, ensuring smooth information transmission. - Handle issues and conflicts in channel cooperation, maintaining good cooperative relationships.

5. Risk Management: - Assess potential risks in channel cooperation and develop corresponding counter measures.

Job Requirements

1. Minimum Diploma or Bachelor's Degree in Marketing, Business, or a related field. SPM is acceptable with proven marketing skills and abilities

2. Fresh graduates are welcomed to apply

To be discussed during the interview

Job Brief:

As our Human Resources Intern, you’ll gain hands-on experience in recruitment, employee engagement, and HR operations. This is an opportunity to work closely with our HR team and learn the ins and outs of finding and nurturing talent.

Job Responsibilities:

• Support the recruitment process by posting job ads, screening candidates, and coordinating interviews.
• Assist with onboarding new hires, ensuring they have a smooth and welcoming start.
• Contribute to employer branding initiatives through engaging social media content and recruitment campaigns.
• Collaborate with the HR Business Partner team, providing support on various HR projects and initiatives.
• Update and maintain our applicant tracking system (ATS) to ensure accurate candidate records.

Job Requirements:

• Currently pursuing a degree in Human Resources, Business Administration, Psychology, or a related field.
• Strong communication skills and attention to detail.
• An interest in recruitment and employee engagement, with a passion for connecting with people.
• Ability to work independently and collaboratively in a dynamic environment.
• Proficiency in Microsoft Office and familiarity with social media platforms.
• If you're up for joining a fun team that loves to joke around, we'd love to have you onboard!!

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.

We are looking for a dedicated and dynamic Senior Specialist, People Advisory & Operations where you will demonstrate a strong track record in the execution of overall People Operations initiatives for employees across our offices including Malaysia and Singapore.This role will be crucial in providing expert HR advice, managing day-to-day people operations, and contributing to strategic HR projects. The ideal candidate will demonstrate strong ownership of issues, is highly meticulous in thought process and actions, and takes initiative to act with urgency to follow through and problem solve with, and for your stakeholders.

What you will do:

HR Advisory

• Being the point of contact to provide sound HR advice and support to employees on various HR matters including policies, benefits, performance, and career development.
• Address employee queries and issues promptly and effectively, ensuring a positive employee experience.
• Advise on the application of HR policies and procedures, ensuring consistent and fair treatment of employees.
• Ensure HR practices comply with local labor laws and regulations.
• Identify potential HR risks and implement strategies to mitigate them.

Operations

• Ensure HR practices comply with local labor laws and regulations
• Develop and implement efficient HR processes to enhance operational effectiveness
• Work closely with vendors to ensure accurate and timely processing of payroll and taxation, and benefit administration in remote countries. Assist in other countries when support is needed
• Ensure work permit applications, immigration matters etc, are processed in a timely manner
• Prepare employee dashboards/ reports as needed 
• HRIS employee core database management - Maintain accurate HR data in HRIS and ensure timely reporting and analytics
• Represent the company during audit/ regulatory checks
• Develop and implement efficient HR processes to enhance operational effectiveness
• Work closely with HR team to support and execute HR-related initiatives

Project Management

• HR Initiatives: Lead or support HR projects related to process improvement, automation, employee engagement and strategic initiatives.
• Change Management: Manage HR aspects of organizational changes, including communication, training, and transition support.
• Stakeholder Collaboration: Work closely with cross-functional teams to ensure successful project outcomes and alignment with business objectives.

• Fulfill any other tasks as reasonably instructed to assist in the business’s growth and progress

What we are looking for:

• Have at least 7+ years of experience in People Operations
• Experience with working in a sizeable and fast paced environment with multi-cultural workforce
• Demonstrated experience in employee lifecycle, payroll administration and/or HRIS
• Thorough and up-to-date working knowledge of local labour laws & taxation
• Highly analytical, possessing excellent written and verbal communication skills, strong organizational skills, proactive, and the ability to prioritize and complete work in a timely and accurate manner independently
• Demonstrate critical thinking skills and able to assess issues from multiple angles comprehensively to problem solve effectively
• Proficiency in Microsoft Office and Google (Gmail, Google Sheets, Google Drive etc.)

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Job Summary

This position is responsible for managing the end-to-end recruitment process including developing recruitment strategies, sourcing candidates, conducting interviews and ensuring a smooth hiring process. Additionally, the position will support employee engagement initiatives that enhance the Firm's culture and promote #bestplacetowork.

Key Responsibilities

• Talent Acquisition: Develop and implement strategies to attract talent. Utilize various sourcing methods (job portal, social media, networking and recruitment events) to source the right candidates especially experience hired.
• Employer Branding: Enhance the Firm's presence in the talent market through career fairs, social media and campus event.
• Onboarding Coordination: Ensuring a seamless onboarding experience for new hires, ensuring that necessary documentation and orientations are completed.
• HRIS: Maintain the HRIS database by ensuring new hire information is accurately entered and leveraging the recruitment module to streamline and automate the recruitment process.
• Data & Reporting: Collaborate with respective group partners/hiring managers to understand specific hiring needs, job requirements and provide regular reports to update on talent acquisition progress.
• Corporate Merchant: Build relationships with suppliers and vendors who offer corporate deals and support in organizing events related to corporate partnerships.

Requirement:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree or equivalent in Human Resource Management, other any other Business Field.
• Preferably at least 3 years of related working experience.
• Exposure to other HR areas such as employee relations, compensation & benefits, or learning & development is an advantage,
• Good communication skills in both spoken and written English

Job Brief:

Performs a variety of clerical tasks and administrative duties such as document processing, record keeping, report compilation, stock inventory and other office support services as directed by Superior.

Job Responsibilities:

• Responsible for administrative procedures associated with recording and collating records for preparation of invoicing, delivery orders and other documents in connection with sales, service and deliveries.
• Maintaining stock/consumables goods control, inventory, stock movement, issues stock and makes requisitions for replacement.
• Handles routine accounting procedures and keeps records of transactions, banking transactions, receipts and statements, Debtors Ageing and collection. Prepares statements and reminder letters.
• Answering and recording daily service complaint calls for further distribution to technical staff.
• Compiles reports for information of management.
• Monitor, prepares Service Agreements and contracts and handles documents processing in relation to meter reading.
• Responsible for updating, keeping records of all documents under the scope of the Company's ISO 9001:2000.
• Deals with telephone enquiries, take messages, receives clients, ascertains their requests and directs them accordingly.
• Handles incoming and outgoing mail, sorting and distribution.
• General administration functions in the areas of daily office operations, stationery supplies etc.
• Perform other related duties as and when directed by superior.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma or equivalent .in Business Studies / Administration / Management / Finance & Accounting.
• Required language(s): English, Bahasa Malaysia.
• Preferably at least 1 year of related working experience or Finance & Accounting background.
• Preferably Non-Executive specializing in Administrative / Clerical or equivalent.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further! 

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.

As a Marketing Executive, you will be connected in every exciting facet of marketing! This role will involve supporting various communication strategies, including planning and executing impactful campaigns and events, brand partnerships, content marketing and fostering collaborations with relevant stakeholders.

This opportunity offers exceptional professional growth within the largest SME digital financing company in Southeast Asia. If you think you’re a good fit for this position, we are welcome to hear from you.

What you will do:

• Identify new opportunities and stay updated on market trends to boost brand and product growth as aligned to the company's objectives. 
• Plan, develop, implement, and coordinate marketing and communications strategies, events, and activities.
• Develop campaigns from concept to deployment across all marketing channels, including print, radio, email, digital, SMS, in-person, website and social media.
• Assist in building, expanding and managing the partnerships, including overseeing all stages of partnership-revenue generation, conversion plan, implementation, rollout, review and improvement plan.
• Understand and identify key actions to manage the investor lifecycle program - acquisition, education, and retention, by providing market insights and recommendations for strategic planning, reviews, and improvement processes.
• Collaborate with both internal and external stakeholders to drive integrated communication strategies and campaigns end-to-end solutions.
• Set campaign KPI and measurement metrics to measure campaign success and identify key learnings.
• Adhere to the regulatory requirements and processes being practiced at all times.
• To attend to any other ad hoc activities to meet the business objectives when required.

What we are looking for:

• Bachelor’s Degree or Professional Degree in Business / Marketing / Mass Comm or any related field.
• At least 1 year experience in all aspects of investment-related with strong marketing & business acumen (B2B and/or B2C).
• Proactive, independent, results-oriented and a highly motivated self-starter.
• Value-adding team player and able to work as a team with good interpersonal skills.
• Excellent planning, organization and time management skills with strong follow through abilities.
• Highly creative with experience in identifying target audiences and devising campaigns that engage, inform and motivate.
• Experience in optimizing marketing and communications funnels.
• Strong command of written and oral English and Bahasa Malaysia. Possess good communication styles and able to leverage on the team's abilities.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Job Purpose

The marketing executive responsible to develop and implement marketing strategies to enhance brand visibility, attract foot traffic, support tenants, manage casual mall leasing, and engage customers through various promotional initiatives.

Responsibilities

Casual Mall Leasing:

To assist the team in ensuring that the monthly income target is achieved through profitable rental of promo space, advertising space, pushcart and any other available revenues.

To plan and source for suitable and relevant external parties in all aspects of casual leasing that are in-line with the Mall’s Brand Values.

To plan, source and execute thematic promotion space based on selected Marketing Campaigns.

Event and Campaign:

Assist in planning and executing effective Marketing campaigns in-line with the Company’s marketing objectives and positioning through events and promotions.

Coordinate logistics for events, ensuring they align with marketing objectives and tenant needs.

Strategy Development:

Create and execute comprehensive marketing plans to promote the mall’s brand and events.

Design and implement comprehensive marketing plans to boost brand awareness and attract visitors to the mall.

Collaborate with various stakeholders, including tenants and external agencies, to create effective marketing materials.

Reporting and Evaluation:

Prepare reports on campaign performance, providing insights into areas for improvement.

Use analytics tools to measure the success of marketing initiatives against set objectives.

Others:

Day to day responsibility for all marketing communications for the mall.

Handle additional special projects, tasks, and duties as assigned from time to time.

Assist on marketing administrative work, document systemization, marketing inventories and reports.

• Handle various ad hoc tasks related to marketing initiatives as needed, demonstrating flexibility in responding to immediate needs.

ROLE POSITIONING AND OBJECTIVES:

We are looking for Executive, Commercial who are persuasive and demonstrate selling, communication and closing skills. The Commercial Executive is responsible for the process of calling, pitching, closing and servicing existing partners.

WHAT YOU WILL OWN:

Tasked with the care of a portfolio of partner accounts, you will be expected to:
● Meet the expected daily productivity in terms of the number of vendor sales calls to sell assigned products.
● Be sales-minded and resourceful to hit set KPIs.
● Manage vendor objections according to set guideline
● Record calls, sales and other useful information accurately into CRM tool following guidelines
● Active check and respond in the company’s collaboration platform

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.

● As this is a 100% telesales role, you need to be comfortable in making outbound calls via digital communication tools over extended periods of time.
● Open to fresh graduates. Previous telesales experience is not necessary but is an added advantage (maximum 1.5 years),
● Able to communicate in English effectively, an added advantage for the ability to speak, read & write in Bahasa Malaysia,
Mandarin.
● A strong relationship builder, target-oriented, resilient and a team player with a willingness to learn.
● Fast learner and able to adapt quickly to constant changes in operational processes and requirements.
 

Quality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer for the foodpanda brand and evaluations interactions with an objective of improving overall customer and rider experience through providing feedback on SOP, Process and agent behavior

1. Auditing a team of front line agents across channels like Chat, Call & Email for transaction quality and SOP adherence for Customer service

2. To maintain desired levels of  productivity &  accuracy on audits performed by self

3.To coach front line agents on overall SOP, Process and new changes 

4.Perform analysis to identify the root cause of potential issues. Partner with internal stakeholders to drive CSAT improvement  projects

DUTIES AND RESPONSIBILITIES :

• Performs chat & call monitoring and provides trend data to the site management team.

• Uses a quality monitoring data management system to compile and track performance at team and individual level.

• Participates in call listening/ interaction deep dive programs to identify rider needs and expectations.

• Analyse CSAT ratings for the country/ BPO to identify customer pain points. 

• Flag non performing agents & support performance with coaching & feedback interventions via team leader

• Participate in weekly calibrations/ performance review calls with BPO partner to measure/track or implement improvement initiatives 

• Participate in  calibration calls to improve overall understanding & usage of QA Scorecard

REQUIREMENTS:

•  Ability to speak, read & write Lao & English Is mandatory

• Good customer service skills and dedication to providing exceptional customer care

ABOUT US

At Teleport, we're the #1 logistics service provider in ASEAN, and we're all about making logistics simple, human, and quick, shaking up the industry across Southeast Asia. Our mission? To move things across Southeast Asia better than anyone else. We are driven by our values: Move with urgency—because time is crucial; Aim to pioneer—constantly innovating to stay ahead; Do it with intent—delivering with purpose and precision; and Keep it real—maintaining authenticity and transparency in all we do.

Learn more about #Teleport by checking out the link here https://www.teleport.it/

As a Customer Success Coordinator, you will be responsible for managing and coordinating cargo bookings, ensuring efficient and effective handling of shipment requests, and providing exceptional customer service to clients. This role also involves liaising with various customers, departments, handling documentation, and ensuring compliance with industry regulations.

Key Notes: This role will be based in Malaysia, working in Wisma Tune, Teleport’s Office to support Singapore. Public holidays will be based on Singapore public holidays. You will be receiving off-in-lieu/shift allowance for days you are working on Public holidays. Irregular working hours with potential for overtime during peak periods or urgent shipments.

SALARY RANGE: RM 3000 - RM3500

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Booking Management: Handle incoming booking requests from clients via phone, email, and online platforms
• Booking Management: Confirm bookings, schedule shipments, and ensure accurate data entry into the booking system
• Booking Management: Coordinate with the operations team to ensure availability of cargo space and timely transportation
• Customer Service: Provide courteous service to clients, addressing inquiries, and guidance on shipment options
• Customer Service: Maintain strong relationships with clients, understanding their needs and ensuring their satisfaction
• Coordination: Liaise with departments, such as operations, finance, and customer service, to ensure seamless handling
• Coordination: Review and follow up on invoicing, payment and billing queries
• Problem Solving: Identify and resolve any issues or discrepancies related to bookings, documentation, or shipment schedules
• Problem Solving: Proactively address potential delays or challenges, ensuring timely and efficient cargo delivery.
• Documentation: Prepare and verify all necessary documentation for cargo shipments, including bills of lading, shipping instructions, and customs declarations. Ensure compliance with international shipping regulations, company policies, and industry standards.

These are minimum-requirement skills and a ‘must-have’ for the role:

• Strong organizational and multitasking abilities.
• Excellent communication and customer service skills.
• Proficiency in Google Suite and experience with booking or logistics software.
• Attention to detail and accuracy in data entry and documentation.
• Multilingual abilities - having English, Bahasa Malaysia, Chinese (write and read)
• Experience in a fast growing start-up
• Understanding of international shipping regulations and documentation requirements.
• Familiarity with cargo booking procedures and transportation logistics.
• Degrees qualification not necessary, at least 2 years or more experience in logistics, shipping or cargo industry

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Job Brief:

We are looking for a dedicated and friendly Student Service Executive to join our team. The ideal candidate will have a passion for customer service and passion in supporting clients/students throughout their educational journey, ensuring they have a positive experience and access to necessary resources.

Job Responsibilities:

• Provide exceptional student services by promptly addressing inquiries, concerns, and requests, maintaining high responsiveness.
• Organize and manage student courses, events, and programs while serving as a primary point of contact for student communications.
• Maintain regular communication with students through emails, and social media, and assist with the registration process, updating student information in the CRM database.
• Gather feedback to improve services and the overall student experience.
• Develop a deep understanding of Feng Shui products and services, collaborate with the sales team, and identify upselling and cross-selling opportunities based on clients' needs.

Job Requirements:

• Diploma or Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Fresh graduates are welcome to apply.
• Proven experience in customer service or student support role.
• Excellent communication skills in English, Mandarin is a plus.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office and student management systems or CRM software.

Primary Responsibilities

Marketing Management

• Develops a public relations program for the hotel based on its marketing goals. Liaises with Marketing in targeting specific markets and developing the public relations strategies to reach these markets
• Develops media contacts, plans press conferences and other press activities. Acts as hotel’s liaison with media to promote good publicity and counteract bad publicity.
• Develops and organizes promotional activities, coordinates with departments concerned; invites VIPs and media to promotional activities; prepares and issues press releases
• Establishes sales leads from the study of magazines, newspapers and form personal contacts; coordinates sales leads with Banqueting and Sales Departments
• Disseminates corporate press releases to appropriate local trade and consumer media
• Establishes a program for sending promotional news to trade publications on a regular basis releases covering special events, promotions, etc.
• Prepares promotional press releases on personalities among guests and employees of the hotel and on newsworthy events in the hotel
• Provides information to other departments on activities within and outside the hotel which may be useful when dealing with guests
• Accepts clients and media complaints, requests, and inquiries and coordinates handling with departments concerned
• Coordinates all activities with the Sales Manager
• Maintains good public relations by extending personalized service to VIPs. e.g. following up on reservations for VIPs, assisting in greeting VIPs and groups upon their arrival, sending welcome letter to VIP guests
• Coordinates guest lists and invitations for VIP receptions, luncheons, dinners, etc.
• Maintains clipping files pertaining to the hotel(s) based on daily perusal of the media and provides same to General Manager, other departments, other hotels, corporate public relations, as appropriate
• Maintains mailing list/contact file
• Maintains hotel photo file
• Liaises with Human Resource Manager on matters affecting corporate image
• Develop hotel gifts and giveaways
• Builds profile within local market place through attendance at various events and local market place
• Co-ordinates hotel photography when required
• Monitors awareness of competitor activities and use information when developing strategies
• Plans and coordinates sponsorship activities.
• To supervise the maintenance of a mailing list consisting of a record of former and existing clients of the hotel.
• To organize regular visits by professional persons from the media and members of the trade to the hotel.
• To present a summary of visits to the General Manager and Director of Sales & marketing on a regular basis.
• To attend all official functions as a representative of the hotel.
• To greet all VIP guests of the hotel.
• To ensure that stationary and printed items are standardized and conforms to the MERCURE standards.
• To closely coordinate social events in the hotel.
• To closely observe matters pertaining to PR activities of the hotel and other hotels (competitors) on a regular basis.

Team Management

• Interview, select and recruit direct reports  
• Identify and develop team members with potential
• Conduct performance review with the team
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Be aware of the hotel fire & life safety/emergency procedures
• Perform other reasonable duties assigned by the assigned by the Management

Main Complexity/Critical issues in the Job

• Defines precise guest requirements and ensures that the guest services offered corresponds effectively to their requests

Job Brief:

Evaluate and negotiate motor claims, ensuring fair settlements and cost efficiency. Handle repair approvals, challenge adjuster recommendations, and manage investigations as needed. Provide coaching to enhance team skills and ensure accurate system entries for seamless claims processing.

Job Responsibilities:

• Motor technical assessment
• Negotiate with repairer on approval sum
• Manage, negotiate and challenge adjuster's recommendation.
• Process/issue approval to repairer and/or next steps; i.e. to conduct further investigation i.e. ODI
• Coach/guide/knowledge transfer on automobile claims assessment skill.
• Necessary entries into claims systems/Merimen, if any

Job Requirements:

• Candidate should possess a Bachelor Degree or equivalent in All Business Field
• Preferably at least 1 year of related working experience.
• Preferably Intern specializing in Finance / Banking / Insurance or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 undefined positions available

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

1. To ensure stores activities are operated smoothly and according to the Standard Operating Procedures. 

   • Manage to handling product quality, stores cleanliness and quality staffs and hygiene.
   • Check bank-in reports of stores to ensure daily sales takings are banked in on time.
   • Monitor and ensure smooth daily operation at the stores assigned.
   • Verification of stores requisitions which includes stock take report, petty cash, claim, payroll, hiring of part time.
   • Ensure Store Opening, Closing and sales transactions are in line with the SOP.
   • Conduct ROR (Review of Operations Risks) on food safety, SOPs, product quality and health risks to ensure compliance to required standards.

2. To train, guide & coach service staff on performance & discipline and plan work shift for store staff. 

3. Responsible in renewing stores license with local council.

4. Ensure overall retail outlets operations are managed effectively to achieve sales targets, maximize profitability and productivity, increase customer satisfaction, and ensure continuous business growth. It also including the monitoring and execution of marketing program.

5. Manage customer complaints promptly and take effective action to prevent a recurrence of such complaints.

6. Monitor and control the operational expenses and budgets.

7. Able to plan sales promotion & marketing initiative.

8. Ensures identification of obsolete/slow moving stock and obtain management approval on markdowns and product discounts to ensure stock is liquidated as per retail /brand/category guidelines.

9. To ensure all orders issued are delivered on time and ensure the highest delivery ratio.

10. To conduct competitor surveys on the product's features, prices, and the activities that are taking place in other surrounding outlets.

11. Any other ad-hoc duties assigned by Management.