工作職責：

• 制定行銷計劃和策略。
• 銷售策略制定。
• 建立和維護客戶關係，評估客戶的特定需求並創建適合公司銷售策略的解決方案。
• 必要時向客戶提出建議。
• 撥打外線電話並透過電話聯繫潛在客戶
• 負責開發新客戶和管理現有客戶。
• 完成由銷售經理設定的銷售目標。
• 願意在必要時承擔新的任務或其他臨時任務。

職位要求：

• 候選人必須擁有至少任何領域的專業證書、文憑/高級/高級/研究生文憑、學士學位/研究生文憑/專業學位。
• 與客戶打交道時具有良好的人際溝通和溝通能力。
• 所需語言：英語、馬來語和華語。普通話是一個額外的優勢。
• 該職位需要至少 3 年相關領域的工作經驗
• 最好是專門從事行銷或業務開發或同等學歷的經理。
• 紮實的組織能力，包括對細節的關注和多任務處理能力。
• 能夠獨立工作，懂電腦。
• 能夠表現出領導能力和良好的人際溝通能力。

津貼和福利

• 基本+佣金
• 有趣的佣金
• 賺取五位數收入的機會
• 年度獎金
• 每年年假
• 津貼（交通等）
• 自備交通
• 醫療的
• 公積金
• 索斯科

職位描述

公司背景：製造

1）全面負責銀行帳戶的處理，包括銀行對帳以及本地和國外帳戶的管理。

2) 分析並準備公司現金流動的月預測報告。 3）各部門預算的編制與監控

4）全面負責監控公司現金流量，確保現金充足用於營運費用。

5）全面負責應付帳款，包括準備每月帳齡報告及債權人對帳。

6) 為本地和國外供應商準備付款清單，以確保所有付款都能按期支付。

7) 全面負責監控應收帳款並協助下屬確保所有款項按期收到。

8）全面負責對整張發票進行監控和檢查，確保整張發票輸入正確、準確。

9)準備結帳每月管理報告的所有前期工作，並與其他部門聯絡編制和記錄結帳文件。

10)協助編制制定期管理帳目、現金流量計畫、財務分析，並向最高管理階層報告。

11）準備年終審計和稅務計算的時間表和報告。

12）全面負責稅務代理人對費用及應付項目的稅務查詢。

13）與其他部門密切合作，執行公司銷售、採購和其他財務報告活動。

14）每年協調兩次庫存內部盤點活動。

15)協助外部審計師進行年度盤點評估並提交年度管理帳目以準備經審計的財務報表

16) 與公司秘書聯絡秘書事務

17) 完成總經理的任何臨時任務/報告要求

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險
• 事假
• 個人發展機會

職位描述

公司背景：製造

1）全面負責銀行帳戶的處理，包括銀行對帳以及本地和國外帳戶的管理。

2) 分析並準備公司現金流動的月預測報告。 3）各部門預算的編制與監控

4）全面負責監控公司現金流量，確保現金充足用於營運費用。

5）全面負責應付帳款，包括準備每月帳齡報告和債權人對帳。

6) 為本地和國外供應商準備付款清單，以確保所有付款都能按期支付。

7) 全面負責監控應收帳款並協助下屬確保所有款項按期收到。

8）全面負責對整張發票進行監控檢查，確保整張發票輸入正確、準確。

9)準備結帳每月管理報告的所有前期工作，並與其他部門聯絡編制和記錄結帳文件。

10)協助編制定期管理帳目、現金流量計畫、財務分析並向最高管理階層報告。

11）準備年終審計和稅務計算的時間表和報告。

12）全面負責稅務代理人對費用及應付項目的稅務查詢。

13）與其他部門密切合作，執行公司銷售、採購和其他財務報告活動。

14）每年協調兩次庫存內部盤點活動。

15)協助外部審計師進行年度盤點評估並提交年度管理帳目以準備經審計的財務報表

16) 與公司秘書聯絡秘書事宜

17) 完成總經理的任何臨時任務/報告要求

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險
• 事假
• 個人發展機會

Job Brief:

We’re a young, fast-paced and creative team looking for a Digital Marketer to join us! In this role, you’ll plan and run campaigns to generate leads and sales. You’ll then analyze and make recommendations to improve their performance. You’ll also support these campaigns through usage of various sales and marketing automation software.

Job Responsibilities:

• Plan and run digital marketing campaigns.
• Monitor and analyze campaign performance to make relevant optimizations to achieve marketing goals.
• Manage marketing automation tools to nurture leads through the sales funnel.
• Manage Google, Facebook and Instagram advertising campaigns.
• Implement data tracking and perform data analysis across advertising platforms.
• Prepare EDMs via MailChimp.
• Stay updated with the latest digital marketing industry trends, techniques, tools and traffic sources.

Job Requirements:

• At least 2-3 years proven experience in marketing
• Proficiency in digital marketing tools and experience with email marketing, social media marketing, running ads, and content marketing
• Problem-solving prowess and excellent communication skills.
• Attention to detail is second nature to you.
• Proficiency in English, mandarin is a plus.
• Target-driven mindset with a focus on achieving marketing objectives and KPIs
• Strong analytical skills and ability to interpret data to drive marketing decisions
• Knowledge of AI tools and technologies in marketing is a plus

Join our team as a Mechanical Design Engineer, where you'll play a key role in delivering engineering solutions across mechanical, controls, hydraulic, fire, and fuel services. Your expertise will guide projects from initial feasibility and scoping through design, site inspection, commissioning, and facilities management. You'll also support the lead fire and hydraulic engineer and provide presales support as needed.

Candidates from engineering consultancy background or those with experience in critical infrastructure are welcomed to apply!

What will you do: 

• Lead engineering efforts across mechanical, controls, hydraulic, fire, and fuel systems, while supporting other disciplines as needed. 
• Utilize Revit-MEP BIM for design production and review. 
• Develop energy modeling to enhance project efficiency. 
• Manage design consultants to ensure compliance with NEXTDC specifications. 
• Create detailed scope and brief documents tailored to specific areas of expertise. 
• Conduct Total Cost of Ownership analyses and offer strategic recommendations. 
• Oversee construction site inspections and commissioning, while providing ongoing facilities management support.
• Perform concept & schematic design and/or review  
• Perform detail design and/or review  
• Provide support to the Sales team as required 

Mechanical Design Engineer, doing HDD component, assembly and system level engineering, documentation, test and qualification.

Mechanical Design Engineer, doing HDD component, assembly and system level engineering, documentation, test and qualification.

Western Digital seeks a talented and passionate industrial designer with experience and interest in product graphics to join our diverse and energetic design team. This is an outstanding opportunity to bring new ideas to our industry-leading consumer product lines.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead design projects with creative synergy and adventurous outlook from product inception to product launch.
• Evangelize and demonstrate the value of design across our product portfolio.
• Collaborate with cross-functional teams to translate user needs, market trends, and technical considerations into effective design solutions.
• Create design concepts, including form factors, product graphics, and colourways.
• Leverage various design tools to communicate concepts, including Adobe Creative Cloud, Keyshot, SolidWorks, and Microsoft Office.
• Support multiple programs at different stages of the design process.
• Develop detailed product specifications, including artwork, colours, materials, and finishes.
• Communicate with design, marketing, and engineering teams as well as suppliers across multiple regions.

Job Brief:

Drive and implement partnership strategies to support digital growth, expanding and managing a network of partners. This role involves leading the full partnership process—from identifying prospects to launching initiatives—and collaborating across teams to ensure alignment with business goals. Ideal for a proactive, results-driven professional with strong experience in partnership development and a solid industry network.

Job Responsibilities:

• Formulate and implement the partnership strategy and proposition in meeting the business objectives, financial targets and growth plan.
• Explore, identify and develop partner networks in Malaysia and opportunities through organic/inorganic or other innovative distribution options.
• Launch new partnerships and new initiatives with existing partners in line with company strategy
• Develop and drive sales results and marketing related plan, initiatives or projects in achieving financial targets for new partnerships.
• Lead the end-to-end project management of the partnership development process from prospecting, pitching, evaluation, negotiation, signing, and launching for the new partnership.
• Collaborate with cross-functional teams to ensure systems and procedures are ready in support of the new partners.
• Coordinate and manage relationships with existing partners and leverage the relationships to greater collective impact.
• Develop strategic initiatives to enhance and sustain business performance and partnership value.

Job Requirements:

• Develop and Execute Partnership Strategy: Create and implement strategies to build partnerships that meet business goals, financial targets, and support growth plans.
• Identify and Expand Partner Network: Discover, establish, and nurture partner networks across Malaysia, exploring innovative distribution options for growth.
• Launch and Manage Partnership Initiatives: Drive new and existing partnerships by aligning them with company objectives, launching new initiatives as needed.
• Drive Sales and Marketing Plans: Spearhead sales and marketing initiatives that support partnership financial targets and achieve measurable results.
• Lead End-to-End Project Management: Oversee all stages of the partnership development process, from prospecting and pitching to negotiation, agreement, and launch.
• Collaborate Across Teams: Work closely with internal teams to ensure systems, processes, and procedures are ready to support new partners effectively.
• Manage Partner Relationships: Strengthen and leverage relationships with existing partners to maximize impact and mutual growth.
• Innovate for Sustained Value: Design and implement strategic initiatives that enhance business performance and partnership value.

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

Job Brief:

A highly motivated and customer-focused individual which responsible for answering incoming calls, responding to live chat inquiries and emails from customers, addressing their inquiries related to digital banking products and services, and providing excellent customer service.

Job Responsibilities:

1. Answering incoming calls, responding to live chat inquiries, and emails from customers related to digital banking products and services professionally and courteously.
2. Providing accurate information and resolving customer issues related to digital banking products and services.
3. Maintaining a high level of product knowledge to effectively support customer need
4. Ensuring timely and accurate documentation of all customer interactions in the company's CRM system.
5. To meet the Key Performance Indicator (KPI) monthly.
6. Collaborating with cross-functional teams to improve processes and customer experience.
7. Demonstrating empathy and understanding when dealing with customers.
8. Assisting customers with online banking, mobile banking, and other digital banking related inquiries.
9. Respond to customer inquiries via email in a timely and professional manner.

Job Requirements:

1. Possess a Diploma or Degree in related fields.
2. Minimum of 1-2 years of customer service experience in a contact center environment.
3. Have a minimum of 1 year of experience in the Financial Services industry (e.g., Banking or Insurance).
4. Excellent verbal and written communication skills in English is mandatory.
5. The ability to speak in Mandarin will be an added advantage.
6. Strong interpersonal skills and the ability to build rapport with customers.
7. Ability to work in a fast-paced environment and handle high call volumes, live chat inquiries, and emails.
8. Proficient in Microsoft Office and experience working with CRM systems.
9. Familiarity with digital banking products and services.
10. Ability to work flexible hours, including weekends (24/7)

As Merchandising Lead Digital (Womenswear & Divided) - NEA, you will drive execution of the commercial agenda and merchandising strategy together with Merchandise Managers to exceed financial targets. You have a deep interest in the customer and consumer and use customer centric approach in everything you do. You use your retail knowledge and understand synergies between channels, and interest in product, strong analytical ability, and commercial skills, enabling you to constantly improve customer shopping experience in market. It is of great importance create strong buy from operational teams in which will help to implement and execute regional strategy.

You are customer and sales-driven professional with a strong commercial awareness and salesmanship. You have a strategic mindset with an analytical back-bone. You thrive working in a fast pace, in and agile environment, executing the regional commercial agenda for your markets. You love working with the product and to execute your concept plan in line with the regional directions. You are a strong team-player and foster collaboration across channels, roles and functions and inspires stakeholders to buy in to the product plans to enhance engagement and execution level.

Key responsibilities

• Implement and execute regional merchandising strategy and commercial priorities by being up to date with regional assortment and demand & inventory strategy.
• Optimize local selling peaks driven by optimizing product exposure strategy to calendar, customer shopping behavior and commercial plan; be responsible to share information towards the digital team regarding availability, activation plan and deal structure to support excellent execution on site.
• Drive in and post season inventory management by picking full price, discount and sale activities in line with regional merch direction, as well as executing stock management, sale, EOP and commercial reduction.
• Follow up on stock and resolve issues together with regional merchandising manager and e-commerce lead; execute regional strategy for commercial impact on key product categories based on in season performance.
• Know your market retail situation and customer profile, providing commercial team with constant and structured sales follow up for the channel, as well as commercial initiatives in store (visit the site in all touchpoints several times a week) to confirm or adjust actions needed.

• Work with system engineer to provide mechanical solution/improvement in new/existing product.
• Align with system engineer the SRS, especially the SRS for mechanical components/subsystem.
• Derive mechanical design concepts from requirement, evaluate alternative solutions, and document design decisions.
• Optimize mechanical design considering component manufacturing process and tool assembly process.
• Evaluate, verify and improve design risks and failures related to mechanical domain via FEMA, risk assessment, PSS, DFMA, etc.
• Familiar with product safety and legal requirement, especially mechanical domain related, document the assessment to prove the fulfilment.
• Drive the design iteration loop for mechanical domain, i.e. design, prototyping, verification.
• Create and maintain drawings (2D & 3D) with CAD system, part lists (BOM), Technical document (PQA, tol.stack, etc).
• Define PQA, especially the special characteristic acc. to function requirement and tolerance calculation.
• Set up 3D&2D and BOM data correctly into related system, follow up and release the mechanical components in SAP.
• Prepare functional cost analysis for products.
• Ensure intellectual property protection by timely filing of invention reports and patent check.
• Support and take over special tasks on as assigned by the superior.

To support and contribute to the delivery and growth of Control Risks’ Security Design Practice across Asia Pacific (APAC), The role will involve working on various security design-led projects across the region by providing support to Control Risks’ design team with the design deliverables.

Responsibilities:

• Contribute to identifying new opportunities, developing proposals and presenting to prospective clients and stakeholders
• Develop project plans, travel to client sites, offices where appropriate.
• Attend weekly meetings with the project stakeholders, be very attentive to details and minutes all actions that are related to our discipline
• Deliver security design consultancy assignments ranging from simple to complex tasks
• Drafting design stage documents such as technical specification documents, power loads calculation, tender evaluation reports, etc.
• Keep abreast with advances in security technology
• Complete assigned tasks within the given time frames
• Attend onsite inspections and testing & commissioning

• Minimum of five (5) years’ experience as a security design professional, or in a related field
• Capable of working with CAD 2D to a level that can deliver design layouts that match our internal standards
• A sound understanding of the design engineering elements
• Proven track record of successful security design consultancy projects, preferably within Asia or similar environment.
• A good understanding of all project design stages referred to as RIBA design stages, such as Conceptual Design, Developed Design, Technical Design, etc.
• Good knowledge and experience in design and implementation of integrated electronic security systems and physical security measures such as:

1. Video surveillance systems.
2. Access control systems.
3. Intruder detection systems.
4. Intercommunications systems.
5. Security fences, gates, barriers, locking systems, secure rooms.

• Working knowledge in the design of local security equipment rooms, main security equipment rooms and control room
• A good understanding on how to build a dedicated secure security network with considerations on network bandwidth and cybersecurity requirements
• Good knowledge and understanding of the well-known security management systems (i.e., Genetec, Gallagher and the likes)
• Experience working in multi-disciplinary teams
• Demonstrable experience in applying risk management methodology such as (ISO 22301, ISO31000, SOC 2, ISO 27001, etc.)

Qualifications and specialist skills

Essential

• An Engineering degree in electronics and electrical engineering / communications is preferred
• Strong communication skills – written and oral (informal and presentation to board level)
• Good skills in working with project management tools (i.e. Microsoft project or Primavera)
• Strong commercial expertise, analytical (financial management, legal and contractual skills), leadership
• Good client (internal and external) management and consulting skills
• Effective decision making and judgement
• Excellent planning and organizational skills
• Assertiveness and drive with strong influencing skills
• Strong interpersonal skills-building trust and rapport
• Excellent communication skills – written and oral (informal and presentation)
• IT literacy – MS office packages, advanced Excel

• To work with our product design manager/ managing director
• Designing app pages, features, buttons, layouts, etc
• Designing website pages, features, buttons, layouts, etc
• Designing marketing or promotional material
• Converting design files into ones suited for back-end developers
• Helping us design the best user experience for the website and our Mobile Application
• Suggest to improve software/application user experience
• To design marketing tools such as email templates, social media posts, banners, etc.
• To work with the marketing, business or psychology department when necessary
• If needed, designs for social media tools for our website and or mobile application

• To work with our product design manager/ managing director
• Designing app pages, features, buttons, layouts, etc
• Designing website pages, features, buttons, layouts, etc
• Designing marketing or promotional material
• Converting design files into ones suited for back-end developers
• Helping us design the best user experience for the website and our Mobile Application
• Suggest to improve software/application user experience
• To design marketing tools such as email templates, social media posts, banners, etc.
• To work with the marketing, business or psychology department when necessary
• If needed, designs for social media tools for our website and or mobile application

• To work with our product design manager/ managing director
• Designing app pages, features, buttons, layouts, etc
• Designing website pages, features, buttons, layouts, etc
• Designing marketing or promotional material
• Converting design files into ones suited for back-end developers
• Helping us design the best user experience for the website and our Mobile Application
• Suggest to improve software/application user experience
• To design marketing tools such as email templates, social media posts, banners, etc.
• To work with the marketing, business or psychology department when necessary
• If needed, designs for social media tools for our website and or mobile application

Job Brief:

 The Senior Actuarial Manager will serve as the Actuarial Reporting Lead for the organisation (including its related groups of companies), primarily responsible for overseeing and managing the actuarial valuation, financial reporting, and regulatory compliance activities. This role will require a strong grasp of actuarial principles, financial analysis, and insurance regulations in Malaysia. The candidate will work closely with various stakeholders, including senior management, regulatory bodies, and cross-functional teams, to ensure accurate and timely reporting. 

Job Responsibilities:

Actuarial Valuation & Financial Reporting

•  Lead the preparation and delivery of actuarial valuations, including claims liability and premium liability for the organisation.
• Ensure timely and accurate delivery of quarterly, annual, and ad-hoc actuarial reports for both internal and external stakeholders.
• Oversee the production of actuarial input for financial statements, ensuring compliance with Malaysian Financial Reporting Standards (MFRS) and regulatory guidelines.
• Provide insights and recommendations to senior management based on valuation results and actuarial analysis.

Regulatory Compliance and Reporting:

• Ensure all reporting complies with Bank Negara Malaysia (BNM) regulations and other relevant actuarial guidelines, e.g. Financial Condition Report (FCR) and other statutory reports.
• Stay updated on changes in local and international regulations and ensure actuarial processes align with regulatory expectations.
• Liaise with regulators and auditors to address any queries or issues.

• Data & Model Management
• Ensure the accuracy and reliability of data used for actuarial valuations and reporting.
• Lead the development, calibration, and enhancement of actuarial models for valuation and forecasting purposes.
• Implement data governance standards and work closely with IT teams to improve the quality and accessibility of actuarial data.

Risk Management:

• Provide actuarial analysis and insights to support the company’s risk management processes, including stress testing, capital adequacy assessments, and solvency requirements under the Risk-Based Capital Framework (RBC).
• Develop and implement processes to improve the accuracy and efficiency of actuarial models used in risk assessment and reporting.

Strategic Contributions

• Contribute to strategic decision-making by providing actuarial insights on pricing, underwriting performance, and product development.
• ·Lead the actuarial aspects of the company’s business planning, reinsurance arrangements, and capital management strategies.
• Participate in cross-functional projects and initiatives that require actuarial input, providing technical expertise and problem-solving skills.

Leadership & Team Management

• Stay abreast of industry developments, changes in regulatory requirements, and emerging risks that may impact the company
• Lead, mentor, and develop the actuarial team, fostering a culture of high performance and continuous improvement.
• Provide training and professional development opportunities to actuarial staff, ensuring a high level of technical competency within the team.
• Ensure collaboration with other departments such as Finance, Underwriting/ Product/ Pricing, and Claims to enhance data quality and reporting accuracy.

Job Requirements:

Education: Bachelor’s Degree in Actuarial Science, Mathematics, Statistics, or a related field

Professional Qualifications: Preferably a fellow of a recognized actuarial professional body (e.g., Institute and Faculty of Actuaries, Casualty Actuarial Society, Actuaries Institute (Australia), Society of Actuaries, or equivalent)

Experience: At least 7 years of experience in the general insurance industry, including at least 2 – 3 years of experience in people and project management

Subject Matter Expert: At least 3 core Actuarial areas in General/ Health (Re)Insurance including IFRS17, ERM, Capital Modelling, Reinsurance, Regulatory Reporting (Valuation, FCR, ICAAP, RBC) etc

Integrity and Professionalism: Demonstrates the highest level of integrity and professionalism in all dealings.

Regulatory Awareness: Deep understanding of regulatory requirements and the ability to ensure compliance.

Strategic Thinking: Ability to think strategically and provide insightful actuarial advice to guide the company’s financial decisions.

Leadership: Strong leadership skills with the ability to influence and guide the Board and senior management.

Attention to Detail: Meticulous attention to detail in all aspects of actuarial work, ensuring accuracy and reliability of outputs.

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

We’re looking for a highly driven and motivated Senior Manager, Strategic Account Management for our Marketplace team in Malaysia. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this is the place for you! The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team.

About this role:
This role will be based in Kuala Lumpur and will report to the Strategic Account Management Lead.

Responsibilities:

• Manage and expand relationships with existing clients and proactively identify further new business opportunities
• Achieve and exceed on weekly and monthly KPIs
• Maintain and grow the revenue and gross profit of each account
• Keep the platform fresh by implementing creative marketing initiatives
• Construct and negotiate commercial offers which meet expectations of foodpanda, business partners and customers
• Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards
• Strong knowledge of all aspects of the foodpanda business model and the online food ordering market
• Use and create management reports to assess performance of vendors
• Prepare weekly/monthly financial & performance reports for internal and external review

Key Responsibilities:

1. Strategic Planning:

• Develop and implement PR and marketing strategies that align with business goals.
• Manage the department's annual budget and resources with the Group Head of Department.

2. Media Relations:

• Build and maintain relationships with journalists, editors, influencers, and media professionals.
• Coordinate press releases, media pitches, and press kits. 

3) Content Creation:

• Lead the creation of high-quality content for various platforms, ensuring alignment with brand guidelines.

4) Marketing Campaigns:

• Plan and execute integrated marketing campaigns with the marketing team.
• Monitor and analyze campaign performance to maximize ROI.
• Utilize marketing tools to streamline workflows.

5) Crisis Communication:

• Develop and maintain crisis communication plans for timely responses to PR issues.
• Coordinate internal communication during crises and handle user queries and complaints. 

6) Brand Management:

• Ensure consistent brand messaging across all channels.
• Collaborate with the creative team to develop branding materials. 

7) Event Coordination:

• Plan and manage company events and industry participation.
• Represent the company at events and engage with stakeholders.

8) Stakeholder Communication:

• Coordinate with internal teams to ensure cohesive communication.
• Develop internal communication materials, like newsletters and announcements.

9) Analytics and Reporting:

• Track and analyze PR and marketing efforts.
• Prepare regular performance reports for management.

9) Vendor Management:

• Liaise with government agencies, local authorities, media, and other relevant parties.
• Manage relationships with external vendors to ensure quality deliverables.

10) Other Duties:

• To comply with Quality Management, Environmental Management, and Occupational Health & Safety procedures.
• Stay informed about industry trends and best practices.
• Manage social media platforms (FB, IG, Twitter, TikTok) and respond to user complaints.
• Perform additional tasks as directed by the Group Head of Department and Management.

Requirements:

• Bachelor's degree in Public Relations, Communications, Marketing, Journalism, or a related field. Advanced degrees or relevant certifications are a plus.
• A minimum of 5 years of experience in public relations, marketing communications, or a related field.
• Demonstrated success in developing and implementing PR and marketing communication strategies.
• Exceptional written and verbal communication skills, with experience crafting compelling and engaging content.
• Strong project management skills, with the ability to manage multiple tasks, deadlines, and stakeholders.
• Experience in crisis communication and media relations, with a proven ability to navigate challenging situations.
• Proficiency with digital marketing tools, social media platforms, and content management systems.
• Ability to work collaboratively with cross-functional teams and manage external partnerships effectively.
• Experience with event planning, coordination, and execution.
• A strong network of media contacts is desirable.
• Ability to work effectively in a fast-paced environment, manage multiple projects simultaneously, and meet tight deadlines.
• Experience with analytics tools (e.g., Google Analytics, Facebook Insights) to track and analyze campaign performance.

Additional Requirements: 

• Portfolio showcasing previous creative designs, marketing communication campaigns and writing samples of press releases. 
• Strong organizational and project management skills. 
• Flexible and adaptable with a proactive attitude towards learning and self-development. 
• Ability to work independently as well as collaborate effectively within a team environment.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

About The Role

We are in search of an accomplished Product Manager with a fervor for crafting customer-centric products. Join our dynamic and fast-paced environment, collaborating with cross-functional teams to conceive, create and launch products that align with the company's vision and strategy.

Key Responsibilities:

• Cultivate a profound understanding of the customer experience, identifying product gaps and devising innovative solutions to bolster market share, enhance customer journey and fuel growth.
• Garner support for the product vision internally and externally, cultivating strong relationships with key partners.
• Formulate pricing and positioning strategies for products.
• Translate the product strategy into meticulous requirements and prototypes.
• Prioritize and define product activities, considering their impact on the business and customers.
• Collaborate closely with engineering teams to ensure swift time-to-market and resource optimization.
• Spearhead product launches, coordinating efforts with the public relations team, executives, fellow product management colleagues.
• Assess promotional plans to ensure alignment with the product line strategy and effective message conveyance.
• Champion the product, serving as its evangelist to heighten awareness and comprehension.
• Represent the company by engaging with customers, seeking feedback on company products and services.

• Demonstrated experience in product management or as an associate product manager.
• A proven track record of successfully managing all facets of a product's lifecycle.
• Proficiency in devising product and marketing strategies, with an adeptness in articulating recommendations to executive leadership.
• A solid technical background with hands-on experience or comprehension of software development and web technologies.
• Exceptional problem-solving abilities, coupled with a willingness to dive into tasks.
• Proficiency in collaborating with cross-functional teams within a matrix organizational structure.
• Superb written and verbal communication skills.
• Preferably, an MS/BS degree in Computer Science, Engineering, or a related field.

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Product Manager, you will play a key role in driving the success of our operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

• The chance to make an immediate impact on Bjak’s success in Malaysia.
• A creative and flexible work environment that encourages innovation.
• Competitive compensation, benefits, and opportunities for professional growth.

Job Responsibilities:

• Oversee the secretarial department, ensuring that all corporate governance and compliance matters are handled effectively.
• Prepare and maintain official company documents, including financial filings and board meeting minutes.
• Coordinate the logistics of board meetings, including scheduling, preparing agendas, and follow-up on action items.
• Ensure compliance with statutory obligations and corporate regulations, acting as a liaison with legal authorities.
• Maintain records of company shareholders and directors, ensuring accurate and timely updates.
• Assist in the development and implementation of corporate governance policies and procedures.
• Advise the organization on best practices for corporate governance and regulatory compliance.
• Provide training and support to staff on legal and secretarial practices and procedures.
• Stay updated on developments in corporate law and governance, ensuring the company remains compliant.

Job Requirements:

• Bachelor's degree in Law, Business Administration, or related field; a professional qualification in corporate governance or company secretarial practice is an advantage.
• At least 5-7 years of relevant experience in a corporate secretarial environment.
• In-depth knowledge of corporate laws, governance frameworks, and compliance regulations.
• Excellent communication and interpersonal skills, capable of dealing with complex issues.
• Strong organizational skills with the ability to manage multiple priorities and work to tight deadlines.
• Detail-oriented with a strong commitment to accuracy and integrity.
• Ability to work independently and collaboratively within a team.
• Proficiency in English and Bahasa Malaysia; additional languages are a plus.
• Proven problem-solving skills and the ability to maintain confidentiality.

Primary Responsibilities

System Operations & Support

• Ensure the full implementation of IT projects, meeting deadlines and functional specifications.
• Provide day-to-day IT support for operations, troubleshooting end-user system and application issues promptly.
• Manage IT Helpdesk to address and resolve hardware and software issues efficiently.
• Monitor and maintain hotel servers (including backups, email systems, domain management, payroll systems, and business-critical servers).
• Install and configure new equipment, software, and networking solutions, providing necessary training to users.
• Perform preventive maintenance on servers, backup tapes, and ensure sufficient storage housekeeping.

Compliance & Security

• Coordinate with hotel IT teams to ensure compliance with company standards for IT hotel operations.
• Support the Finance Manager to align IT corporate operations with company standards and policies.
• Implement IT procedures and processes to maximize data protection, system security, and user privacy.
• Monitor software licenses, renewals, utilization, and manage reallocation or termination requests.

Vendor & Budget Management

• Work with system integrator vendors to resolve application errors, system enhancements, upgrades, and customization.
• Manage relationships with vendors, overseeing the procurement of hardware, software, and IT services.
• Plan, develop, and implement the IT budget, ensuring cost efficiency by obtaining competitive pricing from suppliers.
• Source, evaluate, and select vendors for IT-related projects and requirements.

Strategic IT Planning

• Perform feasibility studies and provide recommendations for system enhancements and process improvements.
• Ensure the hotel remains updated with the latest IT technologies by attending seminars, conferences, and workshops.
• Support the management team by monitoring system performance and providing insights for system optimization.

Job Brief:

We are seeking a dynamic and results-driven Sales Manager to lead and oversee our sales team. The ideal candidate will have a proven track record of exceeding sales targets, exceptional leadership skills, and the ability to develop and implement effective sales strategies. As a Sales Manager, you will play a pivotal role in driving revenue growth, building strong client relationships, and fostering a high-performing sales culture.

Job Responsibilities:

Key Responsibilities:

1. Sales Leadership and Strategy

• Develop and implement comprehensive sales strategies to achieve and exceed revenue targets.
• Analyze market trends, competitor activities, and customer needs to identify growth opportunities.
• Set clear objectives and performance goals for the sales team aligned with company objectives.

2. Team Management

• Recruit, train, mentor, and motivate the sales team to achieve individual and team targets.
• Conduct regular performance reviews and provide constructive feedback to ensure continuous improvement.
• Foster a collaborative, inclusive, and competitive team environment.

3. Client Relationship Management

• Build and maintain strong, long-lasting relationships with key clients and stakeholders.
• Actively identify and pursue new business opportunities and partnerships.
• Oversee client onboarding and ensure excellent customer service throughout the sales process.

4. Sales Operations

• Monitor and manage sales metrics, including pipeline health, conversion rates, and revenue forecasting.
• Utilize CRM tools to track sales activities and maintain accurate customer data.

5. Reporting and Insights

• Prepare regular sales reports and present insights to senior management.
• Identify challenges and implement solutions to improve sales performance.

Job Requirements:

Qualifications:

• Diploma or Bachelor’s degree in Business, Marketing, or a related field.
• Minimum 5 years of experience in sales, with at least 3 years in a managerial or leadership role.
• Strong interpersonal and communication skills, with the ability to build rapport with clients.
• Proven ability to consistently exceed sales targets and grow revenue.
• Strong leadership, coaching, and mentoring skills.
• High emotional intelligence and ability to build rapport with clients and team members.
• Strong problem-solving skills and adaptability in a fast-paced environment.
• Passion for sales and a customer-centric approach.
• Interest in Chinese Metaphysics.

We offer an attractive remuneration package and incredible income potential. We believe in rewarding excellence, and in our team, high performers are high earners.

Join us and ignite your journey to extraordinary success. This isn't just another job opportunity; it's your chance to make a substantial impact and to earn an income that matches your efforts. Are you ready to take the leap?

You will be responsible for the successful execution of all hotel events,leading the service process from beginning till end. You will provide oversight and management from Sales Managers to Service Managers, and through to post-event follow up. Your key duties and responsibilities will be to ensure the highest level of guest satisfaction, and to maximize the returns for the resort. You will be a sales champion for the resort, following up on business referrals and sales leads to increase business, and to ensure guest satisfaction and solicit rebooking.

Scope of Position: Develop, maintain, lead and measure Expeditors’ product and service deliverables to satisfy the specific needs of a Corporate Account(s).
Continually seek opportunities for service enhancement and improved tactical management. Increase our share of customer business on an annual basis.

Major Duties and Responsibilities:

Account retention, Strategic responsibilities:

• Continually seek improvement in procedures and services to create more efficient and cost effective operations.
• Continually search for and implement cost savings within Expeditors (whether through efficiencies or hard cost savings).
• Design and manage QBR process with account input. Maintain and participate in scheduled QBRs locally.
• Manage schedule of global QBRs when applicable. Consolidate data from global QBRs.
• Involve Branch Managers or Key Department Managers in the QBR process.
• Facilitate communication amongst all key contacts and all related Expeditors contacts.
• Facilitate cooperation and positive working relationship with 3rd party vendors
• Communicate technology updates and tools proactively.

Account retention, Tactical responsibilities:

• Maintain all account rates and tariffs.
• Keep rates fresh and manage yields on a monthly basis.
• Coordinate RFQs and rate requests.
• Ensure the branches file ATS and advise TLI number.
• Distribute rate information as needed within the Expeditors network timely.
• Provide clear instructions on operational requirements so that branches can construct their DLSOPs.
• Ensure branches are maintaining / updating DLSOPs.
• Make sure all Expeditors branches are aware of account key contacts in their location. 
• Email distribution backed with quarterly conference calls are the preferred method.
• Assist and support all Expeditors in-house operations representatives based at the Corporate Account.
• Establish and direct all reports required to evaluate Expeditors performance.
• Establish target performance metrics with the account.
• Ensure that a functioning and agreed upon invoicing - payment process is in place. Make sure this is included in the DLSOP.
• If a third party payment center is involved, ensure process flow and contacts for escalation is in place in DLSOP.
• Assist with collections on past dues over 30 days.
• Provide assistance in resolution of regional claims and disputes.
• Set up Management reports to ensure global consistency and data integrity.

Account development, Strategic responsibilities:

• Continually search for and implement cost savings for your client by improving processes and eliminating waste.
• Establish, maintain and review account objectives through the use of an annual business plan reviewed quarterly with Corporate Sponsor and key personnel.
• Identify opportunities and keep Teamsell updated accordingly.
• Be dedicated to the success of Expeditors and the program using ethical business practices, personal commitment, passion & sacrifice, and an obsession with the fundamental details of running the business.

Account development, Tactical responsibilities:

• Travel when necessary within region to branch offices, customer field offices, and account customers to resolve issues, review branch operating procedures, and maintain customer information and satisfaction. International travel as required.
• Update key customer contacts with industry information through newsflashes, insights and global news that directly affect them.
• Maintain lines of communication with all key contacts – locally, regionally or internationally – as needed within account’s organization.
• Maintain a thorough client organizational chart with all key contacts showing responsibilities and role (i.e.; decision maker, influencer, advocate, coach)
• Ensure advanced notice of service irregularities.