ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Highly motivated technician willing to contribute at the highest level. 
• Demonstrates the desire to learn various technical areas, has out-of-the-box thinking, and can bring creative ideas and solutions to technical challenges. 
• Performing multiple failure analysis techniques to characterize media and other HDD components, as we support both development and manufacture of HDD media.
• Responsible for investigating and analyzing product failures using Optical Microscope, Atomic Force Microscopy (AFM),OSA and ZYGO to determine failure defect and support the development of solutions that enhance product reliability.
• Hands-on skills and technical expertise will play a critical role in our quality assurance processes.

You will be part of

a team executing a public education campaign for a global pharmaceutical company and focused on managing the social media community responses around the campaign communications.

Roles and Responsibilities

[Community Management]

• Track and monitor posts by KOC moms in Facebook groups
• Respond to comments and questions according to a pre-approved FAQ guideline document
• Find opportunities to engage in positive conversation around the campaign topic

Community Management Periods:

• Weekdays: 9am to 7pm with regular check-ins onto the FB groups Weekends: 2-4x check-ins to the FB groups

[Daily Reporting]

• To provide a daily email report on the volume of conversations and a general breakdown of the type of engagement received on the posts
• · To provide a weekly summary report on the volume of conversations and general breakdown of the type of engagement received on the posts

[Adverse Event Reporting]

• In the event of an adverse event, to do the necessary reporting on the stipulated platform
• Training will be provided for managing an adverse event

Job Responsibilities

• Lead and manage the Employee Relations (ER) and Industrial Relations (IR) functions to ensure a positive and productive workplace.
• Develop and implement ER and IR policies, procedures, and programs that comply with labor laws and best practices.
• Serve as the primary point of contact for internal stakeholders on all ER and IR matters, providing guidance and support.
• Proactively manage employee grievances, disciplinary actions, and conflict resolution processes while ensuring fair treatment and adherence to company policies.
• Facilitate negotiations with employee representatives and unions, when applicable, to maintain good industrial relations and resolve disputes.
• Conduct regular training sessions for management and employees on ER and IR topics, including conflict resolution and labor laws.
• Monitor industry trends and labor market developments to identify potential impacts on the organization and develop proactive strategies.
• Lead and support organizational change initiatives with a focus on maintaining employee engagement and morale during transitions.
• Prepare and deliver reports on ER and IR metrics, trends, and issues to senior management.

Job Requirements

• Bachelor's Degree/ Master's degree in Human Resources, Business Administration, Industrial Relations, or a related field; relevant certifications are advantageous.
• At least 8-10 years of experience in Employee Relations and Industrial Relations, with a minimum of 4 years in a managerial role.
• Strong knowledge of labor laws, employee rights, and industrial relations practices.
• Demonstrated experience in managing complex ER and IR issues, disputes, and negotiations.
• Excellent analytical, problem-solving, and conflict resolution skills.
• Strong interpersonal and communication skills, with the ability to build relationships at all levels.
• Ability to work independently and make decisions in a fast-paced environment.
• Fluency in English and Bahasa Malaysia; proficiency in other languages is a plus.
• Commitment to fostering a positive work environment and promoting employee engagement.

Who are we seeking?

We are seeking a dynamic and experienced Enterprise Account Manager to oversee key account management, drive lead generation, manage sales operations, and support business development initiatives on a daily basis.

About us:

We are recruiting on behalf of a leading global company at the forefront of electrical and digital infrastructure innovation for over 160 years. This organization delivers cutting-edge solutions for energy efficiency and intelligent building management.

What will you do?

• Build strong client relationships to ensure satisfaction and retention.
• Generate leads and pursue new business opportunities to grow the client base.
• Manage sales operations to hit revenue targets.
• Drive business development and support project-based sales.
• Work with internal teams to align business goals and client needs.

What we are looking for:

• Minimum of 4 years of experience in account management and business development.
• Knowledge of data center solutions and technologies is an advantage.
• Fluent in English and Mandarin
• Proven skills in lead generation and sales.
• Strong experience in sales operations.
• Excellent interpersonal and communication skills.
• Ability to thrive in a fast-paced work environment.
• Bachelor's degree in IT, Engineering, or a related field.

What’s in store for you?

Salary: RM5,000 to RM9,000 (inclusive of allowances)

Allowances:

• RM700 (Klang Valley)
• RM50 (Toll)

• Petrol Card
• Company Phone
• Commission structure based on project achievements

Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and expanding fast in Indonesia and Malaysia, as well as other SEA countries, we are now looking for an experienced Branding and Marketing manager who will support B2B branding and marketing initiatives, to be part of this exciting growth story across different markets in SEA.

Detailed strategic planning and tactical execution on how the Supermom’s B2B brand will be developed and shaped up in SEA is expected in this role, which includes all B2B marketing strategy which incorporates all aspects of B2B marketing planning and communications including managing marketing budget, developing right channel mix, digital channels, developing events sponsorships, creating marketing collateral and public relations.

We are seeking a dynamic Marketing Manager/Senior Executive to drive the success of our B2B marketing initiatives. The ideal candidate will excel at optimizing customer journeys, crafting engaging multi-channel marketing campaigns, and driving data-driven content strategies. With a strong focus on collaboration and innovation, you will lead event development, both online and offline, and champion public relations efforts to elevate our brand. Working closely with sales teams, you will create sales enablement resources that align with our brand's voice, values, and objectives, fueling growth and success.

Responsibilities:

1. Optimize the B2B customer journey by identifying friction points and conversion gaps, and create scalable, innovative solutions to enhance customer experiences. Collaborate with cross-functional teams to develop cohesive marketing messages, positioning, and assets that align with brand voice, values, and objectives. Work closely with sales teams to develop a sales playbook, incorporating aligned strategies and sales enablement resources.
2. Develop and execute multi-channel marketing communications strategies and campaigns (including advertising, PR, events, email marketing, association/channel partnerships and social media) to achieve business objectives. Manage the production and distribution of marketing materials, while monitoring performance and adjusting tactics as needed to optimize results.
3. Develop and execute data-driven content strategies that align with business goals and target audiences. Collaborate with cross-functional teams to create and optimize content for various channels (website, blog, social media, email, video), while monitoring performance metrics and exploring new formats and technologies to enhance engagement and lead generation. Identify and leverage new channels and technologies to improve the effectiveness of marketing communications strategies.
4. Plan and manage event development for both offline and online events, including concept creation, budgeting, logistics, promotion, and execution. Collaborate with internal and external stakeholders to ensure successful event outcomes that align with business objectives and enhance brand visibility.
5. Develop and execute public relations strategies to build and maintain a strong brand image, foster positive media coverage, and manage press relations. Collaborate with internal teams and external PR agencies to craft compelling stories, press releases, and media materials that effectively communicate the company's key messages and achievements.

• Driven, problem-solver with a passion for startups and mission-driven work.
• Relevant experience or aptitude for marketing management duties.
• Understanding of B2B marketing strategies and data-driven approaches.
• Experience in organizing events, copywriting, and basic design.
• Strong organizational, communication, and interpersonal skills.

What do we offer?

• Work hard, play hard office culture led by a multi-national workforce
• Team-based workplace dynamic with vibrant talent collaborating toward common objectives and goals

We are looking for a Manager, IT Service Delivery, ETS to be based in foodpanda Malaysia, at Bangsar South, Kuala Lumpur. In this role, you will own and enhance the foodpanda employee IT experience while leading a dedicated team to ensure seamless tech operations, optimizing processes, and supporting business continuity across one of our dynamic markets.

Duties and Responsibilities:
IT Service Delivery:

• Owns the foodpanda employee IT experience in one market (typically less than 500 users), ensuring that KPIs, SLAs and CSAT targets are constantly met for the team and oneself.
• Ensures all users are equipped with the most effective company technology and Internet connectivity, and continually assesses needs and requirements based on IT global/regional standards, guidelines and policies.
• Lead, guide and be actively involved in organising support, troubleshooting, and repair for IT equipment and networks of complex issues.
• Has a thorough understanding of local culture and actively seeking how technology enables the business to operate more efficiently.
• Develop and maintain continuity plans to address local business continuity under the guidance of one’s manager.
• Consistently seeks opportunities to streamline processes/procedures and work with respective stakeholders to initiate and implement these improvements within their market domain.
• Prepare and maintain comprehensive documentation including, Standard Operating Procedures (SOPs), and knowledge-base articles.
• Business travel may be required within local markets.

Team Coordination and Management:

• Manages and guides a small team of IT support staff in one market, including education, training and career development.
• Set clear performance goals, conduct regular performance evaluations, 1 to 1 catch-up meetings and support career development for team members.
• Actively work with and mentor the team to help them achieve the team's KPIs.
• Foster a culture of teamwork, knowledge sharing, and continuous improvement within the local IT teams.
• Coordinates training and orientation for new IT employees to enable them to become productive upon onboarding

Budgeting and Resource Allocation:

• Manages departmental budget and tracks spending on equipment and staff under the guidance of senior manager. When necessary, assist in developing the IT budget.
• Monitor and control IT expenditures within the assigned budget limits.

Incident and Problem Management:

• Own the end-to-end process of resolution of IT incidents and problems to meet defined service level agreements (SLAs) and minimise business disruptions.
• Ensure timely communication with affected parties.

IT Project Management:

• Project Management experience with office builds and end-to-end infrastructure implementations. Guidance from senior managers would be needed for more complex situations.
• Ensure project timelines, budgets, and objectives are met while adhering to quality standards.

Vendor Management & Procurement:

• Follow the internal procurement process/policies/guidelines and work with your manager and local procurement for all procurement needs within your domain/scope. Proper segregation of duties between procurement and IT. .ie., procurement is responsible for all procurement processes (e.g. pricing, terms and conditions, etc) while IT will be responsible for the technical requirements.
• Establishes relationships with technology and equipment vendors within your domain.
• Ensure local vendor delivery based on contract/purchase order.

IT Governance and Compliance:

• Understand and ensure adherence to IT policies, procedures, and security standards for self and team.
• Works with Regional and Global InfoSec teams on promoting IT security awareness in-country, and taking appropriate steps to address security incidents, if necessary
• Collaborate with internal and external audit teams to fulfil IT-related audit requirements.

Stakeholder Engagement:

• Build and maintain strong relationships with business stakeholders within your scope/domain.
• Conduct regular meetings to understand their IT needs and work with your manager to align IT services accordingly

Summary

Responsible for establishing, implementing, maintaining and improving Health, Safety and Environment (HSE) management system in accordance with the ib vogt’s corporate policies, the applicable local regulations, and international standards (e.g. the Equator Principles IV, the IFC Performance Standard, and the IFC General EHS Guidelines).

You will report to the Head of EPC APAC and be a member of the management team. The position will have a functional reporting line to the E&S Manager, APAC.

Strategy and Capacity Building

• Establish and maintain a robust regional HSE long-term and short-term objectives including policies, procedures, and work plans to contribute the achievement of ib vogt’s HSE vision and mission.
• Develop and implement HSE management system in accordance with the prevailing regulations, international standards and ib vogt’s strategy.
• Continually review and update the prevailing applicable HSE regulation and other international standards register including its compliance program.
• Ensure HSE compliance program is carried out to minimize the HSE risks and to avoid workplace incidents as well as non-compliances.
• Establish and implement HSE training program, including induction program to enhance employees and main EPC contractors on the HSE awareness and competencies.
• Establish and implement internal and external communication program including employee's participation and consultation plan to facilitate effective HSE management system implementation.

Regional Project HSE Management

• Establish Project Health & Safety Plan and Policy, Project Emergency Response Preparedness Plans, Traffic Management Plan, and Non-Compliance Protocol - and periodically test and review its adequacy and suitability.
• Oversee Project Main EPC contractors’ HSE performances against agreed standards during construction phase.
• Ensure the incident investigation and analysis is carried out in accordance with ib vogt’s HSE standards and procedures, and to develop the necessary corrective and preventive actions to prevent recurrence.
• Establish and implement HSE inspection program to spot out potential non-conformance and followed by effective corrective and preventive action.
• Establish HSE internal audit program to verify the effectiveness, suitability and adequacy of the HSE management system.
• Generate regular HSE monitoring reports to track Project KPIs and collaborate with cross-functional teams to incorporate HSE considerations into operational plans and processes.
• Bring forth HSE reports in monthly basis and present it to the regional in vogt’s Management providing HSE management system performance including compliance status.

Additional Task:

• Contribute to regional HSE analysis to identify systemic issues and assess trends, including propose the internal HSE policies/procedures adjustments as needed.
• Contribute to regional supervision HSE reviews and periodic reports.
• Handle additional assignments as directed by the regional Management or Project.

RESPONSIBILITIES OF THE JOB

• Maintain a documented system of accounting policies and procedure.
• Review monthly analysis of Financial Reports against prior year and budget, providing explanations and financial highlights that will enable management to determine progress against budgets.
• Review forecast profit and loss,cash flow positions, related borrowing needs, and available funds for investment and ensure that sufficient funds are available to meet ongoing operational and capital investment requirement.
• Identify, investigate, and analyse potential operational improvement. As appropriate, based on findings make proposal for operational changes (policy, procedures, processes, etc.).
• Ensure smooth process flow, optimize AR days and monitor, collect market intelligence to keep bad debts at minimal/0%.
• Assist management in the formulation of its overall strategic direction.
• Co-ordinate on any finance, management and credit control meetings involving shareholders.
• To review and monitor tenants aging profile, recommend immediate action plan and obtain credit control members endorsement.
• Liaise with legal personnel to ensure action plan communicated to manage and mitigate risk of  tenants owing huge balances.
• Assess, evaluate, mitigate risk & proposed credit limit for management’s approval.
• Review additional analyses and reports as requested by management.
• Review yearly corporate and deferred taxation.
• Manage and co-ordinate yearly external audit process.
• Manage accounts payable process to ensure payment to vendor is made within company’s credit terms.

• To work with our product design manager/ managing director
• Designing app pages, features, buttons, layouts, etc
• Designing website pages, features, buttons, layouts, etc
• Designing marketing or promotional material
• Converting design files into ones suited for back-end developers
• Helping us design the best user experience for the website and our Mobile Application
• Suggest to improve software/application user experience
• To design marketing tools such as email templates, social media posts, banners, etc.
• To work with the marketing, business or psychology department when necessary
• If needed, designs for social media tools for our website and or mobile application

NIQ Retailer Vertical (RV) simplify and streamline collaboration between retailers and suppliers by providing a joint set of tools through a shared platform. Now, you can access diverse data sources, visualizations and analytical tools that help you differentiate your brand while keeping your retailer’s perspective top of mind. With you and your retailers using the same tools, you’ll be able to deliver mutual growth with speed, accuracy and consistency.

Maintain a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

Responsibilities

• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
• Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.
• Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials
• Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets
• Identify and recommend enhanced and new services that answer clients' business needs
• Build and maintain ongoing relationships with the identified key persons within client organization.

A Little About You

With your analytical thinking, you will be able to see beyond the numbers and create a seamless analysis to help your client’s business to grow. Being an open mind will help you in learning and understanding the world of FMCG, in which your clients play. The ability to manage time and set up priorities will define your account management style.

The Role

As the Data & Technology Solutions Manager, you will be working with Publicis Media agencies to transform our client’s data & technology capabilities, with a focus on shaping our approach to data-driven media planning, activation, optimization, and measurement. In particular, you will deliver customized audience targeting and measurement strategies, fully leveraging Publicis Media’s data & data management resources and our client’s adtech & martech infrastructure – merging both to drive optimal outcomes.

Key Responsibilities:

• Define different data signals & data management approaches our clients can leverage in order to maximize audience targeting options for digital paid media
• Build target audience profiles by analyzing a combination of 1st party data, 2nd party data, 3rd party data, real-time content engagement data and other data signals
• Develop audience performance insights & recommendations for campaign optimization, working closely with the Advanced Analytics team to define requirements and outcomes
• Support the centralization of data signals by managing processes of data collection, data unification and data syndication
• Support Publicis Media agencies and clients with:
  • Acquisition of 1st party data (PII and non-PII); e.g., by ideating “data collection by design” campaigns and the respective requirements for tagging, data collection and data management
  • Integration of 3rd party data vendors for enrichment and insights
• (Hands-on) manage marketing & advertising technologies such as data management platforms (DMPs), data clean rooms (e.g., Google ADH) and website analytics systems on behalf of our clients
• Track our clients’ data & technology stack utilization

Assess partnerships with advertising and marketing platforms and data partners (global, regional, and local) through supporting rigorous RFI/ RFP processes, proof-of-concepts, and test & learn designs

Doka is currently looking for a dynamic Product Manager – Innovation Hub Asia to lead the development of our product portfolio in the Innovation Hub Asia, driving its deployment and lifecycle across multiple markets in collaboration with local and regional teams. If you are passionate about your work, have an inner drive to succeed and a desire to learn and grow from your experience, this could be the perfect next challenge for you.

Reporting to the Head of Innovation Hub Asia, this position plays a key role in shaping the future of Doka’s product offerings by setting strategic direction and managing the product roadmap to align with the company’s goals.

You will be responsible for:

• Mastering the Product Portfolio: Develop a deep understanding of the product portfolio and its related applications, including technical details, application fit, and value propositions, to effectively position and drive products across markets.
• Leveraging the Portfolio for Growth: Actively use and showcase the portfolio to drive business performance and support growth initiatives in various regions.
• Market Insight & Competitive Analysis: Gain a thorough understanding of the local market landscape, competitive dynamics, and Doka’s positioning, identifying key differentiators and their relevance to customers in driving business success.
• Customer Engagement & Needs Analysis: Cultivate strong relationships with both internal and external customers, identifying both met and unmet needs. Regularly engage with customers and job sites to gain a grounded understanding of applications and business requirements.
• Commercial Ownership & Value Creation: Exhibit a commercial mindset with full ownership of the portfolio, driving sustainable value creation by proactively taking action and ensuring timely follow-up to achieve impactful results.
• Data-Driven Decision Making: Analyze commercial and financial data to make informed, fact-based decisions that optimize portfolio performance and guide business strategy.
• Creative Product Development: Use creativity to translate customer needs into clear hardware, software, and service requirements. Drive product differentiation while balancing trade-offs and focusing on the most important priorities.
• Collaboration & Cross-Functional Alignment: Work closely with relevant functions within the business unit, hubs, and markets to balance innovation, feasibility, and customer value with cost efficiency and operational effectiveness in collaboration with development, supply, and quality teams.
• Portfolio Promotion & Communication: Promote the product portfolio both internally and externally, clearly communicating its value and strategic direction to key stakeholders and ensuring alignment across teams.
• Product Management Expertise: Master product management tools, processes, and systems (e.g., PDP, SAP) to streamline workflows, support effective decision-making, and ensure the efficient execution of product strategies.

Job Responsibilities

• Develop and implement recruitment strategies and processes to attract top talent and meet the organization's staffing needs.
• Manage the full recruitment lifecycle, including job postings, candidate sourcing, screening, interviewing, and selection.
• Collaborate with hiring managers to understand their specific recruitment needs and provide guidance on best practices.
• Conduct market research to identify trends and strategies to improve recruitment efforts and stay competitive in the industry.
• Enhance the candidate experience by providing timely communication and feedback throughout the hiring process.
• Utilize Applicant Tracking Systems (ATS) and other HR tools to maintain accurate records and metrics for recruitment activities.
• Develop and maintain relationships with external recruitment agencies and educational institutions to build a talent pipeline.
• Train and mentor junior HR staff and recruitment team members to ensure a high level of performance.
• Monitor and report on recruitment metrics to track progress and make data-driven decisions.
• Support diversity and inclusion initiatives in the hiring process to promote a diverse workforce.

Job Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field; a Master's degree is a plus.
• At least 5-7 years of experience in recruitment or talent acquisition, with a demonstrated track record of successful hires.
• Strong knowledge of recruitment best practices, techniques, and tools.
• Excellent interpersonal and communication skills, with the ability to build relationships at all levels of the organization.
• Familiarity with labor laws and regulations related to recruitment and employment.
• Proficient in using Applicant Tracking Systems (ATS) and HR software.
• Data-driven mindset with the ability to analyze metrics and assess the effectiveness of recruitment efforts.
• Fluency in English and Bahasa Malaysia; proficiency in additional languages is a plus.
• Commitment to promoting diversity and inclusion in the workplace.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Acting as Subject Matter Experts (SME) supporting production planning SAP/MES System/Auto Scheduling & Dispatching system such as troubleshooting and enhancement.
• Leading production planning virtual factory improvement projects initiate by SDSM/SDSS plant.
• Focal point of improvement project and system change for production planning team.
• Support all activities related to system change, auto scheduling & dispatching logic and new planning process.
• Work closely with order fulfillment, IPPC and planning support team to review process and ideas/recommendations for improvement and optimization using automation.
• Leading auto scheduling & dispatching logic design, implementation and define business flow.
• Collaborate with automation team on setting automation improvement project priorities.
• Proactively analyze data to determine opportunities to improve automation KPI.
• Supporting automation manager to meet plant automation timeline and KPI.
• Supporting digital twin simulation to improve the ARV efficiency and utilization.

ABOUT YOUR ROLE: You will be essential to our products' success from ideation to market launch as an experienced product manage and will be part of our product management team. You will need to have  a strong combination of technical expertise, business acumen, and strategic thinking. You should also have a track record of effectively launching products into the market and maximizing their performance over the course of their lives and in addition, act as the “Voice of the local business/market”, while aligning with regional strategy. You will be based in Kajang, Selangor . You will report to the Senior Manager, Product Management, ASEAN.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Create a well-defined product strategy that is in line with the overarching business goals. Make a thorough product plan that outlines both short- and long-term objectives, and manage it.
• Work closely with the local RnD team to develop & launch products which are truly unique to the local market. Identify, highlight & work with the regional team for bigger platform projects.
• Map out key competitors' product portfolio, conduct research & benchmarking studies to develop a deep understanding of their market position.
• Clearly convey product plans, updates, and significant achievements to external partners and internal stakeholders. Serve as a liaison between teams with and without technical expertise.
• Use customer insights and data analytics to create well-informed choices. 
• Develop and execute go-to-market strategies, including product positioning, messaging, and pricing.
• Joint visits to converters & end users along with sales & segment teams on project basis for new opportunities.
• Work closely with the Marcom team to develop a Commercial Messaging package including Collaterals, Selling Tools, Product Services Guide, Standardized Product Data Sheets and Launch Pack for local products & ensure alignment with regional guidelines.
• Develop new suppliers or new products with existing suppliers to ensure products are introduced to the market of greatest value.
• Provide training, consultation and support to customers, sales and quality consultants in product technology.
• Summarize and conclude the product introduction plan and manage constructive conclusions with the team.
• Gain preliminary understanding of regulatory/compliance requirements related to product and market applications.

The QMS & BCMS Engineer is responsible for developing, implementing, and maintaining Quality Management Systems (QMS) and Business Continuity Management Systems (BCMS) in line with industry standards, regulatory requirements, and organizational objectives. This role ensures compliance with ISO standards, drives continuous improvement initiatives, and collaborates with cross-functional teams to enhance operational resilience and quality assurance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop, implement, and maintain the Integrated Management System focusing on Quality Management System & Business Continuity Management System in accordance with ISO 9001 & ISO22301 and other applicable quality standards.
• Lead and conduct internal audits to ensure adherence to QMS & BCMS policies and procedures and follow up on corrective actions.
• Facilitate management reviews, coordinate audits with external certification bodies, and ensure readiness for external assessments.
• Monitor and analyze quality performance metrics, providing recommendations for improvement and driving initiatives to reduce non-conformances.
• Design and facilitate business continuity plans (BCP), ensuring that they are effective and kept up to date.
• Plan, coordinate, and conduct business continuity drills and simulations to evaluate the effectiveness of recovery procedures and improve preparedness.
• Conduct Business Impact Analysis (BIA) and risk assessments to identify critical business functions, potential risks, and necessary recovery strategies.
• Liaise with internal stakeholders, such as EHS, IT, facilities, and operations teams, to ensure the integration of business continuity measures into daily operations.
• Monitor and report on the progress of quality and business continuity projects, ensuring alignment with strategic goals.
• Identify opportunities for process improvements, lead root cause analysis, and implement corrective and preventive actions.
• Guide IMS & BCMS Coordinator to ensure the system being implemented and compliance.

Western Digital is seeking an experienced and dynamic lawyer with with a broad range of legal expertise to support its hard disk drive operations in the SEA region. This position will cover business operations in Malaysia, Philippines, Thailand, Indonesia and Singapore.  This role will support Sales, Procurement, Engineering, HR, Site Management, Finance and Logistics & Facilities. This individual will provide high-quality legal counsel and support on a variety of regional legal matters, including negotiation of commercial agreements, employment matters, regulatory compliance, corporate secretarial matters, etc. The ideal candidate has post-qualification experience as a commercial attorney with a top tier law firm and in-house experience with a global company. The candidate will demonstrate the ability to partner with the business and effectively respond to legal issues and establish strategic priorities. The candidate will also need to have experience communicating efficiently and seamlessly with subject matter experts within the legal department located in other countries, including the U.S. Experience working with sales/engineering/technology/human resources/manufacturing operations will be an advantage.

This role requires a presence onsite at Western Digital’s Penang site.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serve as initial point of contact and manager for a variety of legal matters in SEA region, including sales and marketing, employment, compliance, litigation, corporate governance and government relations.
• Integrate into the business as a strategic business partner and provide legal guidance in the context of the business to achieve the Company’s goals.
• Work closely with senior management in SEA region as a trusted advisor and partner.
• Provide advice and counsel on a variety of legal issues, including commercial transactions, sales and marketing support, corporate matters, employment related issues, regulatory and litigation.
• Contribute to the development and implementation of risk management strategies that align with the company’s business objectives and legal obligations.
• Draft, review, negotiate, and finalize a variety of commercial contracts.
• Identify potential legal issues and risks related to business practices and policies.
• Partner with internal client groups to respond to legal and compliance issues and find practical solutions that balance risk and business opportunities.
• Coordinate and collaborate with appropriate legal department members globally to assess and manage legal matters in a consistent manner.
• Work with supervisor to develop and review internal policies and compliance procedures and provide training on those policies/procedures.
• Ensure adherence to corporate governance best practices, supporting the Board and executive management in maintaining compliance with statutory and regulatory requirements.
• Oversee local litigation in coordination with the U.S. litigation team.
• Represent the company before any authorities, tribunals or courts as may be necessary
• Support local investigations, in coordination with HR and the Ethics and Compliance team.
• Work professionally and productively with outside counsel to maximize the value of counsel’s input and minimize outside counsel fees.

ESSENTIAL DUTIES & RESPONSIBILITIES

1. Client Management

• Establish a partner-relationship with clients by being involved in the business environment.

• Provide business solutions through media approaches for assigned brands.

• Ensure professional deliveries in all client dealings.

• Manage clients' requests appropriately (e.g. push back on unreasonable timelines, make judgment or evaluate value on ad hoc requests).

• Take ownership for assigned brands.

• Build and coach high performing team members as required

2. Business Partner Management

• Leverage good relationships with business partners (e.g. creative, media owners), hence the ability to obtain updated information that contributes to the work objectives, value-add to clients or a smooth campaign placement.

• Conduct professional briefings to business partners on innovations and ensure alignment to clients' objectives.

• Ensure clear documentation on all communications with business partners.

• Ensure best value from all negotiations across media owners and campaigns.

• Manage and resolve conflicts between team members and media owners.

3. Research & Media Applications Proficiency

• Proficient in all syndicated and proprietary media applications.

• Display competency in using advanced functions in each tool.

• Able to tap into proprietary consumer insight applications or alternative sources for more in-depth analysis.

• Proficient in using agency's planning approach.

4. Financial • Assist the team members to reconcile all media payment variances of assigned brands.

• Work with team members to ensure accurate and timely invoicing (e.g. regular review of unbilled reports, resolve unbilled cases with Finance).

• Follow-up with clients on ageing matters.

5. Industry Knowledge (Consumer, Business or Brand Insights)

• Exhibit good understanding and forecast on media/ industry/brand development & implications to the businesses.

• Evaluate the strategic implications of media/ industry/brand developments.

• Leverage media to achieve brand objectives, hence providing in-depth evaluations or proposals to assigned campaigns.

• Initiate alternative resources on consumer/brand/ business insights apart from industry sources.

6. Investment Management

• Optimize the given investment or allocate appropriate investments by medium/brands.

• Provide investment consultation to client on appropriate budget to meet the desired objectives.

• Supervise on cost management for brand across medium used.

• Master contract management (e.g. propose, negotiate, track fulfillment, etc.)

• Input on action plans in expenditure reports.

• Reconcile all sources of costing/investment variances.

7. Corporate Responsibility

• Participate in pitches and awards submission.

• Demonstrate appropriate behaviors to uphold the company's image, reputation and credentials.

Job description

JOB DESCRIPTION - Operations Shift Manager As an Operations Shift Manager, you will play pivotal role in our Global Operations Center, ensuring the continuous functioning of our business-critical systems. What you’ll need to bring to the team - Team Leadership: Lead a team of Operations Analysts and Incident Managers overseeing shift operational activities. - Workload Coordination: Coordinate shift workloads to ensure full coverage and optimal resource utilization. - Escalation management: Serve as the escalation point for Major Incidents impacting internal and external services. - Communication Management: Provide timely and accurate updates on major business events to senior and executive leadership during shifts. - Post-incident review and analysis: Collaborate with Problem Management practice in post-incident reviews to analyze the causes and contributing factors of incidents, identifying areas for improvement and implementing corrective actions to prevent recurrence. - Stakeholder management and communication: Maintain effective communication and collaboration with stakeholders, including IT teams, business units, and senior management, to ensure alignment of incident & event management activities with organizational objectives. - Performance monitoring and reporting: Establish key performance indicators (KPIs) and metrics to monitor the effectiveness and efficiency of the team, providing regular reports and insights for management review. - Continuous improvement initiatives: Champion a culture of continuous improvement within the function, identifying opportunities to enhance processes, tools, and capabilities. Influence enhanced service stability and availability. - Knowledge management and documentation: Promote knowledge sharing and documentation of incident resolution procedures & event control procedures contributing to the development of a comprehensive knowledge base for future reference. - Team Collaboration: Foster collaborative environment amongst the peer group of Shift Managers, promoting knowledge sharing, cross-training and collective problem-solving. - Must be available via cell phone for necessary coverage off-hours incidents as part of rotation schedule.   Required Experience - 8+ years in IT Operations or Service Management environment, with at 3 years managing operational teams. - Proven experience in leading or managing incident management teams. - Strong analytical, organizational, and problem-solving skills with the ability to analyze complex issues and drive effective solutions. - Strong customer, communication skills with the ability to communicate technical issues to non-technical customers. - Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders. - Ability to collaborate effectively with cross-functional teams and stakeholders to achieve common goals and objectives. - Strong Skills in managing stakeholders at various levels, with ability to build and maintain positive relationships. - Ability to apply technical analysis of application issues to solve customer reported problems. - Ability to work well within a team to learn and share knowledge. Qualification - Must Possess at least Bachelor’s Degree, Post Graduate Diploma/ Computer Science and Technology or equivalent. - ITIL v4 Specialist: Monitor, Support & Fulfill or ITIL v3 Intermediate: Service Operations is required. - COBIT / ISO 20000 is a plus. - Lean Six Sigma knowledge is a plus. - Experienced in project related to continuous improvement and process management. - Strong communication skills (verbal and written) - Driven and passionate of IT service Delivery

About the job

IKEA Malaysia is seeking a passionate Fulfilment Manager with a strong commercial sense to drive our ambitious agenda, supporting the country in strengthening the IKEA brand and its competitive position through ensuring efficient and effective customer fulfilment operations, coordinating supply and demand to maximize product availability while minimizing costs, integrate global supply/logistics strategies into country fulfilment approach to optimize fulfilment execution and provide a great customer experience across all selling channels.

Your assignment

• Accountable for leading, coaching, and developing the country fulfilment organisation in securing excellence in-store fulfilment operations through strong matrix support. Lead and inspire the Store Logistics Manager matrix and provide support with the necessary tools, methodologies, and functional competence.
• Identify and motivate talents within the country fulfilment organization and secure long-term competence development and succession plans that contribute to a successful future of IKEA growth. In addition, the matrix relationship supports competence development and succession for the key logistics roles in the stores.
• Be an active member of the Global fulfilment network and share the responsibility for securing strategic direction, growth, and sustained profitability in the country.
• Participate actively in creating the country’s business plan and be accountable for converting it into fulfilment actions and goals to ensure fulfilment contributes to maximising growth in each country.
• Work actively in the country's commercial team and contribute to the creation of the commercial calendar by fully integrating the fulfilment considerations thereby maximising the availability of stock for customers across all selling channels at the lowest possible cost.
• Accountable for securing the fulfilment capacity requirements that form a part of the total supply chain capacity is integrated into the country expansion plan.
• Develop the customer fulfilment business through innovations in technology, equipment, process improvement, people development, and sharing of best practices.
• Deliver the best possible fulfilment performance results that contribute to the total value chain results by managing logistics costs in retail and initiating actions to reduce costs.
• Set clear goals and expectations, such as logistics costs reflecting regional and local retail/supply strategies including country goals, and make time to follow these up with the Logistics Managers in each store in the country.
• Ensure that all units (service offices and stores) work ethically and in compliance with internal and external laws/rules, including legislation relating to risk, sustainability, and health and safety regulation.

At AECOM, we’re delivering a better world

Whether it’s improving the commute, keeping the lights on, providing access to clean water, or transforming skylines, we believe infrastructure has the power to uplift communities and improve people’s lives. Bringing together the best people, ideas, technical expertise, and digital solutions, we partner with our clients to turn their ambitions into action, changing the world for the better. We’re proud to be recognized for our leadership, including our No. 1 ranking by Fortune as the World’s Most Admired Company in our industry for two years in a row. Join us and you’ll become a part of a global team of nearly 50,000 planners, designers, engineers, scientists, program and construction managers and other professionals, working on projects that create positive and tangible impacts around the world.

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in China, India, Philippines, Poland, Romania, South Africa and Spain, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter, and better. Enterprise Capabilities supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining Enterprise Capabilities, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our purpose of delivering a better world.

Here, you will have the freedom to grow in a world of opportunity

We are in search of a skilled and experienced Civil Infrastructure Design Manager to lead our design team within a dynamic consultancy environment. The ideal candidate will have a strong background in the design and management of civil infrastructure projects, particularly in sectors such as Highways, Water, Sewage, Telecoms, and Bridges. This role demands a professional who is adept at overseeing complex design processes, coordinating multidisciplinary teams, and ensuring the delivery of high-quality infrastructure solutions.

Responsibilities:

Design Leadership in Civil Infrastructure:

• Lead the design process for civil infrastructure projects, focusing on Highways, Water, Sewage, Telecoms, and Bridges.

• Develop design strategies and plans that align with project objectives and client needs.

• Guide the design team through complex technical challenges, ensuring innovative and practical solutions.

Multidisciplinary Team Coordination:

• Manage and inspire multidisciplinary design teams, fostering a collaborative and efficient work environment.

• Ensure seamless integration of various engineering disciplines in the design process.

• Coordinate with other department heads to allocate resources effectively and meet project demands.

• Coordinate with various EC offices for Multidisciplinary and/or Multicentre projects

Design Process Management

• Oversee the design stages from concept to final delivery, ensuring adherence to project timelines and specifications.

• Monitor the progress of design work, identifying and resolving any issues that arise.

• Conduct regular review meetings to assess design progress and make necessary adjustments.

Quality Assurance and Standards Compliance:

• Implement and maintain high standards of design quality, ensuring compliance with AECOM’s quality principles, industry regulations and client specifications.

• Regularly review and assess design outputs for technical accuracy and innovation.

Stakeholder Engagement and Support:

• Act as a primary point of contact for internal teams and external stakeholders regarding design matters.

• Provide expert advice and support to project teams, enhancing design outcomes and efficiency.

Budget and Resource Optimization:

• Manage design budgets, ensuring cost-effective use of resources and identifying opportunities for savings.

• Optimize the allocation of design resources to maximize efficiency and project success.

• Change management – Proactive in initiating, recording, assessing in terms of design impact/ budget/schedule.

Risk Management and Mitigation:

• Identify potential risks in the design phase and develop effective mitigation strategies.

• Address and resolve design-related issues proactively to prevent project delays or cost overruns.

Design Documentation and Reporting:

• Maintain comprehensive and accurate design documentation throughout the project lifecycle.

• Prepare and present regular design reports to internal teams and stakeholders for informed decision-making.

• Adapt to the AECOM Project Delivery Procedures and standards.

 ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Conduct classroom training for New Hire operators.
• Plan, develop, and deliver technical training sessions to Direct Labor employees.
• Develop criteria to evaluate the effectiveness of training activities.
• Develop training materials.
• Document training events.
• Compile and publish training metrics.
• Identify potential quality problems, compliance gaps, and possible process efficiency improvements to production management.
• Provide feedback and corrective action from the daily defect review.
• Train and certify Direct Labor on general training and production process
• Participate in SGA / Kaizen activities.
• Conduct MSA to inspection and QA operators.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Factory Capex planning base on the loading forecast, Capex budget control and monitoring on capital utilization and efficiency.
• Productivity improvement project: Lead in cost saving projects such as Productivity improvement, cycle time improvement, MMR improvement, etc. to meet company goals.
• Capacity planning and analysis to meet the volume demand and maximize the plant utilization.
• Maintain IE database and lead on the IE related system project.
• Time study and time standards: Perform time study data collection and analysis, continuous improvement based on Lean concept.
• Define production layout to ensure high efficiency and ergonomic for Lean operation.
• Coordinate in tool relocation & re-layout activities.
• Resources planning for DL & IDL based on production volume targets.
• Carried out material flow & process flow analysis. Study and explore opportunity to improve current process flow, material flow, line balancing, etc.….
• Validate automation performance and capability.
• Support IE in validating offline process activity such as conversion time, kitting time, tooling preparation time, etc. and opportunity to improve the offline activities cycle time.
• Collaborate with Production, QA, Process, and Automation team to achieve Operations KPI’s
• Perform other duties as assigned.

• Manage and own Inspection process false call and yield 
• Drive inspection recipe enhancement
• Ensure inspection program are meeting quality out going requirement.
• Create program for new product SKU for inspection recipe.
• Improve Visual inspection false call and programming fine tuning to mitigate line trigger due to programming.
• Drive final inspection program standardization, inspection recipe management 
• Build visual inspection library and capabilities
• Support and train shift teach for false call and programming trouble shoot in the line

• Working together with TSSD (Technical & Soft Skill Development) training team in planning, supporting & executing site wide trainings & development programs internally & externally.
• Aligning to the vision & mission of the top leadership regarding upskilling, re-skilling & workforce transformation.  
• Leading the High Performing Workforce program at site level assisting the champion/HOD
• Working closely with stakeholders in requirement gathering, designing, aligning & designing the L&D Center of Excellence (CoE) programs’ frameworks prior to launch.
• Design training materials and training courses delivery with the Subject Matter Expert (SME)
• Building a culture of continuous learning & knowledge sharing (including knowledge retention within the organization).