• Responsible for an annual revenue target to be executed / developed through new business in the year.  
• Work together with Vertical Leaders / Customer Success Teams and independently identifying and addressing client’s business issue or project brief, with the support from the technical teams proposing the right & relevant solution (i.e. type of consumer study, data collection approach, research design, timeline and investment). This includes developing & presenting the proposed solution to clients.  
• Take lead on proactive client engagement, identifying the right decision makers within the targeted companies and maintain a relationship with prospective clients with the aim to become a trusted advisor, thus gaining more business opportunities.  
• Maintain an accurate and up to date knowledge on research techniques and applications; eager to learn about value added analysis to properly answer client’s key research objectives.   
• Demonstrate willingness and ability to think about the client's business and take concrete steps towards building knowledge about a key industry vertical and also Consumer Insights Solution.  
• Ensure the vertical leaders and customer success teams have a full understanding of the prospective client’s requirements to ensure we deliver quality outputs and achieve high CSAT results  
• Ensure the right costing and margin of all out going proposals 
• Support in Marcoms and create email campaigns via Sales Loft 
• Full compliance with our costing, leads, pipeline and revenue systems in timely manner 

Job Brief:

Drive and implement partnership strategies to support digital growth, expanding and managing a network of partners. This role involves leading the full partnership process—from identifying prospects to launching initiatives—and collaborating across teams to ensure alignment with business goals. Ideal for a proactive, results-driven professional with strong experience in partnership development and a solid industry network.

Job Responsibilities:

• Formulate and implement the partnership strategy and proposition in meeting the business objectives, financial targets and growth plan.
• Explore, identify and develop partner networks in Malaysia and opportunities through organic/inorganic or other innovative distribution options.
• Launch new partnerships and new initiatives with existing partners in line with company strategy
• Develop and drive sales results and marketing related plan, initiatives or projects in achieving financial targets for new partnerships.
• Lead the end-to-end project management of the partnership development process from prospecting, pitching, evaluation, negotiation, signing, and launching for the new partnership.
• Collaborate with cross-functional teams to ensure systems and procedures are ready in support of the new partners.
• Coordinate and manage relationships with existing partners and leverage the relationships to greater collective impact.
• Develop strategic initiatives to enhance and sustain business performance and partnership value.

Job Requirements:

• Develop and Execute Partnership Strategy: Create and implement strategies to build partnerships that meet business goals, financial targets, and support growth plans.
• Identify and Expand Partner Network: Discover, establish, and nurture partner networks across Malaysia, exploring innovative distribution options for growth.
• Launch and Manage Partnership Initiatives: Drive new and existing partnerships by aligning them with company objectives, launching new initiatives as needed.
• Drive Sales and Marketing Plans: Spearhead sales and marketing initiatives that support partnership financial targets and achieve measurable results.
• Lead End-to-End Project Management: Oversee all stages of the partnership development process, from prospecting and pitching to negotiation, agreement, and launch.
• Collaborate Across Teams: Work closely with internal teams to ensure systems, processes, and procedures are ready to support new partners effectively.
• Manage Partner Relationships: Strengthen and leverage relationships with existing partners to maximize impact and mutual growth.
• Innovate for Sustained Value: Design and implement strategic initiatives that enhance business performance and partnership value.

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

Job Brief:

A highly motivated and customer-focused individual which responsible for answering incoming calls, responding to live chat inquiries and emails from customers, addressing their inquiries related to digital banking products and services, and providing excellent customer service.

Job Responsibilities:

1. Answering incoming calls, responding to live chat inquiries, and emails from customers related to digital banking products and services professionally and courteously.
2. Providing accurate information and resolving customer issues related to digital banking products and services.
3. Maintaining a high level of product knowledge to effectively support customer need
4. Ensuring timely and accurate documentation of all customer interactions in the company's CRM system.
5. To meet the Key Performance Indicator (KPI) monthly.
6. Collaborating with cross-functional teams to improve processes and customer experience.
7. Demonstrating empathy and understanding when dealing with customers.
8. Assisting customers with online banking, mobile banking, and other digital banking related inquiries.
9. Respond to customer inquiries via email in a timely and professional manner.

Job Requirements:

1. Possess a Diploma or Degree in related fields.
2. Minimum of 1-2 years of customer service experience in a contact center environment.
3. Have a minimum of 1 year of experience in the Financial Services industry (e.g., Banking or Insurance).
4. Excellent verbal and written communication skills in English is mandatory.
5. The ability to speak in Mandarin will be an added advantage.
6. Strong interpersonal skills and the ability to build rapport with customers.
7. Ability to work in a fast-paced environment and handle high call volumes, live chat inquiries, and emails.
8. Proficient in Microsoft Office and experience working with CRM systems.
9. Familiarity with digital banking products and services.
10. Ability to work flexible hours, including weekends (24/7)

Job Summary:
We are seeking a detail-oriented and proactive IT Procurement Specialist to join our team. This role is responsible for managing procurement activities, supporting contract negotiations, and ensuring the timely processing of purchase requisitions, invoices, and payments. The ideal candidate will have experience with procurement systems, financial reconciliation, and contract management for IT-related services and software.

Key Responsibilities:

Procurement & Requisition Management

• Create, review, and submit purchase requisitions in Oracle.
• View and manage purchase orders (PO), payments, invoices, and receipt information.
• Ensure timely and accurate updates to procurement records and Smartsheet trackers.

Invoice & Payment Processing

• Process and update invoices for cloud platforms such as AWS, Google, and Azure.
• Reconcile invoices to ensure accuracy and resolve discrepancies with vendors.
• Maintain and update Tangoe reports to track data and communication spending.

Contract Management

• Manage and track IT contract renewals using Smartsheet and other tracking tools.
• Oversee contract renewal timelines, including initiating renewal discussions 180+ days in advance for high-value contracts ($150K+).
• Collaborate with contract owners to determine renewal requirements and engage procurement leads for negotiations.
• For lower-value contracts, initiate review and renewal 90+ days in advance, coordinating with IT leads for negotiation support.

Reporting & Analytics

• Maintain the Active IT Consultant tracker to support resourcing and budgeting efforts.
• Provide insights on data and communication spend through regular updates to the Tangoe report.
• Identify and flag potential issues or delays in payments, renewals, or procurement timelines.

Vendor & Stakeholder Collaboration

• Act as a liaison between vendors, IT teams, finance, and procurement leads to ensure smooth processing of contracts and payments.
• Support procurement negotiations to secure favorable terms with vendors and suppliers.

• Machine trouble shoot and maintenance. 
• Documents (FMEA/Training material /SOP/WI) generation, update and maintenance.
• Line abnormal, quality issue, yield loss investigation and in time action taken. 
• Lead KIP projects on machine performance improvement, cost reduction, yield, quality, capacity and productivity improvements.  
• Work with Process, R&D on new material and package development for machine related items.
• Machine/tooling buy-off and standardization.
• Follow up customer audit and action implement.
• 8D prepare and presentation for QAF/RMA cases. 
• Support other function teams for key projects. 

• Machine troubleshoot and maintenance. 
• Documents (FMEA/Training material /SOP/WI) generation, update and maintenance.
• Line abnormal, quality issue, yield loss investigation and in time action taken. 
• Lead KIP projects on machine performance improvement , cost reduction, yield, quality, capacity and productivity improvements.  
• Work with Process ,  R&D on machine related items.
• Machine/tooling buy-off and standardization.
• Follow up customer audit and action implementation
• 8D prepare and presentation for QAF/RMA cases. 
• Support other function teams for key projects. 

Backend Equipment Technician perform electrical or mechanical troubleshooting to determine problems in non-functioning equipment used in Backend Process.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides Manufacturing and Equipment support needs in a rapidly changing development and high volume manufacturing environment.
• Dismantles, adjusts, repairs, and assembles equipment according to schematics, repair manuals, or specifications.
• Performs  preventive maintenance, repairs, and troubleshooting diagnosis on production equipment.
• Resolves non-standard problems, works with minimal supervision, and can adjust to rapidly changing priorities.
• Must be a self-starter capable of managing own activities as well as supporting team activities.
• Works with Engineering to support new equipment installations and improvement initiatives.

• Do shift online support for continuous production line and ensure equipment in good performance to meet the goals on Equipment uptime, yield, and cost, utilization and cycle time.
• Support the production Report the online machine status and issue to EE Leader and Engineer.
• Perform final test product conversion and do well 6S job and ensure the continued and smoothed production line.
• Support tech team to meet the goals on Machine Down time; Utilization; to improve MTBA / MTBF
• Support Engineer for project follow up.
• Give training Operator about machine operation and to improve their working skill.
• Spare parts hand out; replacement; and make good record for tracking.

A Program Manager for Sustainability is responsible for leading and overseeing sustainability programs, projects, and initiatives within an organization. This role involves developing strategies, managing resources, and ensuring that environmental and social sustainability goals are met. The program manager ensures that sustainability initiatives are aligned with organizational objectives and regulatory requirements, promoting eco-friendly practices and fostering a culture of sustainability across the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop, implement, and monitor sustainability strategies and goals that align with the organization’s objectives.
• Plan, manage, and execute sustainability projects from inception to completion.
• Coordinate with cross-functional teams to ensure smooth execution of sustainability programs.
• Monitor project progress and report on sustainability metrics.
• Build relationships with environmental organizations, regulatory bodies, and other sustainability networks.
• Gather and analyze data related to sustainability initiatives (e.g., carbon footprint, energy usage, waste management).
• Prepare sustainability reports, presentations, and updates for management and stakeholders.
• Stay informed on the latest trends and innovations in sustainability and propose new ideas to improve sustainability efforts.
• Implement best practices related to sustainability across the organization.
• Identify opportunities for cost savings and efficiency improvements in sustainability operations.
• Identify potential sustainability-related risks, including regulatory changes, environmental impacts, and community relations issues.

This position is reporting to the Sr Manager/Manager, Internal Audit and part of a strong, dynamic global internal audit function. This Senior position will be a member of the Internal Audit APAC region focusing on both regional and global projects based in our Penang, Malaysia office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reporting to the Sr Manager/Manager, the Senior will assist in leading and executing projects for the finance & operations audit pillar for both the APAC region and globally, assisting in Internal Audit function improvement projects, and collaborating with the other internal audit pillars – IT audit, Channel audit, Data Analytics, and Audit Operations.

Execution of projects in the finance & operations audit pillar for the APAC region and globally including:

• Assisting in performance of annual risk assessment of the business, development of an overall audit plan, and quarterly refreshes of the risk assessment and the audit plan
• Executing projects on the internal audit plan, including financial, operational, compliance, site, Channel Partner, and cross functional audits across the global business
• Assisting in executing project risk assessments, planning, and scoping decisions on individual audit and consulting projects
• Executing controls documentation, testing, and fieldwork for audit and consulting projects
• Assisting in drafting audit and consulting findings and reports
• Assisting in coordinating, planning, reviewing, and executing on Management’s assessment of Internal Controls over Financial Reporting
• Developing, cultivating, and growing relationships with key stakeholders across various business functional and operational areas
• Developing relationships with the external auditor
• Take ownership of career and skill development, coaching and mentoring opportunities and attending training
• Assisting in the maturation of the data analytics function, including working to audit robotic process automations, application controls, and other IT dependent controls in close coordination with the data analytics and IT pillar teams

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· To plan, coordinate and follow-up sputter systems start-up / conversion activities and process

documentation.

· To audit sputter parameters and practice periodically, include online SPC and procedure

conformance.

· To lead sputter process related issues trouble shooting (common causes), work closely with shift

process team in sputter process sustaining, trouble shooting & improvement in order to achieve

sputter utilization (down time), yield & quality goal.

· To lead Sputter Process Improvement Projects (SU/STT/Cost/Quality/PPH & others), which

include new products/machines/process qualification.

· To lead, supervise and coach/train process tech, include engineering specialist and characterize

technicians.

· Responsible for sputter process related issues trouble shooting (common causes), work closely

with Shift process team in sputter process sustaining, trouble shooting & improvement in order to

achieve sputter utilization (down time) & quality goal.

· Responsible to lead, supervise and coach/train process tech, include engineering specialist and

characterize technicians. Responsible to train and share PMR/DS sputter process and yield

improvement knowledge with the team.

· Responsible for sputter parameters monitoring, include online SPC monitoring and procedure

conformance.

· Responsible for sputter machine start-up include process characterize (new products & process

changes).

· Responsible for new products/machines/process qualification.

· Responsible for sputter process improvement projects (SU/STT/Cost/Quality/PPH & others).

Others include FMEA.

· Understand and accept responsibility for performing jobs safely

· Follow safety and health rules

· Responsible to assist in sputter yield related issues trouble shooting (common causes). Work

closely with Anelva yield team in sputter yield sustaining, trouble shooting & improvement in order

to achieve sputter yield goal. This includes 0725 Operation Yield Improvement.

· Other supervisor assigned task

Improve Media magnetic baseline: ACC% and to enable process stability and repeatability via recipe tuning and optimization.

• Responsible for new product qualifications.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supervise and lead a planning support team in the daily production planning and scheduling activities.
• Coordinate and aligned with the Asia planning team and IE to balance weekly build plans intake with production capacity.
• Develop and maintain a comprehensive master loading schedule that meets customer demand while adhering to manufacturing capacity.
• Ensure that critical or urgent orders are prioritized in the schedule to meet customer deadlines and minimize delays.
• Regularly adjust daily schedules based on changes in demand, material availability, or unforeseen disruptions (e.g., machine downtime, supply chain issues).
• Balance the workload across production lines or shifts to ensure that available capacity is used effectively while avoiding bottlenecks.
• Proactively identify and resolve any potential WIP pile-ups to maintain a smooth production flow.
• Collaborate with the procurement team to ensure that raw materials and components are available on time to meet production schedules.
• Quickly identify delays or production bottlenecks and take corrective action to bring schedules back on track.
• Monitor the flow of Work in Progress (WIP) to ensure work orders are completed within the established Manufacturing Lead Time (MLT).
• Collaborate with the Order Fulfillment team to streamline processes and ensure timely delivery.
• Serve as a key liaison between production, procurement, quality control, process & product engineering, and logistics departments.
• Analyze production data to identify areas for cost reduction and efficiency improvement.
• Support others tasking and production analysis reports that assigned by the departmental manager/HOD.

We are seeking a highly skilled and innovative staff engineer (Memory Test Process Engineer)  to lead our technical team in bringing new products to market within a dynamic environment. In this role, you will lead and contribute to the development and implementation of advanced test engineering strategies for our cutting-edge storage products. Below are the key responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Test Process Development:
  • Design and implement robust test processes for memory products and system-level testing.
  • Develop and validate test methodologies to meet product performance and quality requirements.
  • Collaborate with product engineering and design teams to define test specifications and strategies.
• Responsible to manage and deliver engineering support to production for a specific or group of products after technology transfer from NPI to HVM.
• Continuously looking for ways to error proof the process in backend test.
• Work on system optimization that governs the entire test processes.
• Oversee yield performance for the Memory test processes.
• Optimization and Troubleshooting:
  • Analyse test results, production issues and troubleshoot to identify root causes thus providing solution on corrective and preventive action.
  • Optimize test flows to improve efficiency, reduce cycle time, and lower costs.
  • Proficiency in 8D problem solving model/approach is required.
• Process and Equipment Management:
  • Partner with equipment team & vendors to resolve technical issues and stay updated on the latest test technologies.
  • Exposure to Advantest test platform would be an added advantage.
  • Should pose basic coding skill to understand basic programs for troubleshooting/ Debugging.
• Data Analysis and Reporting:
  • Utilize data analytics to monitor test process performance and identify areas for improvement.
  • Monitor and drive yield related issues in Memory test and system test.
  • Generate detailed reports and presentations for management and cross-functional teams.
  • Knowledge in SQL, JMP, Power BI, Spotfire and any other data analytics tools will be an added advantage.
• Collaboration and Support:
  • Work closely with manufacturing, QA, Planning teams to implement test solutions in production environments.
  • Provide technical support and training to operators and other stakeholders.
  • Good exposure on manufacturing related documentation is required. (FMEA, Process Flow, Work Instruction, Control plan, SOP, QMS Documents, Product drawings & Etc)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• In this position, the individual will be responsible for fully supporting the Department Manager on the development of the Company goals, strategy, and tactics.
• The most important being the ability to work with the team to assure the good execution.
• The individual will work with the team to fully support the company and department goals on yield, quality, and cost, utilization, productivity, and cycle time.
• Knowledgeable in the COP equipment : AOI machine, Auto packing, Ink printing, Baking Oven and PnP machine.
• Documentation: SOP, WI, FMEA, OCAP and Control Plan for related process.
• Ensure effective hand shaking process of new device/product introduction to the line and new process technology capabilities developments.
• Responsible for new material/component first articles inspection and final buyoff.
• Continuous improvement on direct/indirect material cost down & yield enhancement program.
• Ensure robustness of process control to meet yield & thru-put expectation.
• Report any non-conformance/customer complains issue and develop/follow up the improvement actions

In general, under this role as a Material Planner, you are responsible for eensure material readiness for build plan commits, Inventory Management of excess and shortages, support engineering change order on time with clear material’s disposition, ensuring forecast demand and purchase requisition accuracy accordingly to MRP.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

System data accuracy

• Ensure weekly data accuracy of forecast demand, Planner PR, DSI (Demand, On hand, OPO & others), BOM setting for primary/ Alternate, GPN/APN, Procurement Type, MRP Type and others
• Work with internal teams to continue drive for system improvement including but not limit to Oracle, MRP/Data base etc. business processes.

Build plan commits

• Works with US Planning and Asia planning to understand demand trend vs actual loading plan in short and long term.
• Work with buyer on PR and PO management and Supplier Commit to ensure material readiness to support demand trend and production plan.
• Work with POM/NPI procurement on material procuring process to support NPI qualification build till mass production.
• Review weekly Demand and Supply Integration (DSI) Report to determine part health status (shortages, excess etc). Provide accurate full kit/CTB/Material Commit and constraint list to support PCBA, MP & NPI build.
• Determine which commodity or capacity is gating for current week’s Material Commit Plan. Expedite shortage material to support demand upside.
• Manages demand and supply well in accordance with MRP messages to meet inventory target and avoid excess. [Weeks of Inventory (WOI), Weeks on Orders (WOO) and overall Weeks of Supply (WOS)].
• Analyze safety stock level setting for component level.

Inventory Management

• Manage excess inventory/liability for EOL project & obtained approval for disposal with justification.
• Work with POM/CP/Asia planning team to dispose material from aging/going to expire/NPI Qual.

ECN / ECO

• Ensure clear disposition & action taken for all related ECO/AML/MCO
• On time respond to all related ECO/AML/MCO from aging/escalation
• Other tasks assigned by managers.

• Maximize Mold process capability to handle wide range of product portfolio.
• Drive for Mold process yield improvement and monitoring.
• Drive for Mold related test QDN investigation and improvement plan.
• Hand-sake with NPI team on new technology / product / Mold methodology transfer to mass production.
• Liaise and work with equipment team on equipment related improvement and new machine qualification.
• Project management in project related to Mold yield improvement, cost saving and process efficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Machine trouble shoot and maintenance. 
• Documents (FMEA/Training material /SOP/WI) generation ,update and maintenance.
• Line abnormal, quality issue, yield loss investigation and in time action taken. 
• Lead KIP projects on machine performance improvement , cost reduction, yield, quality, capacity and productivity improvements.  
• Work with Process ,  R&D on new material and package development for machine related items.
• Machine/tooling buy-off and standardization.
• Follow up customer audit and action implement.
• 8D prepare and presentation for QAF/RMA cases. 
• Support other function teams for key projects.

Mechanical Design Engineer, doing HDD component, assembly and system level engineering, documentation, test and qualification.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Productivity improvement project: Lead in cost saving projects such as Productivity improvement, cycle time improvement, MMR improvement, etc. to meet company goals.
• Capacity planning and analysis to meet the volume demand and maximize the plant utilization.
• Maintain IE database and lead on the IE related system project.
• Time study and time standards: Perform time study data collection and analysis, continuous improvement based on Lean concept.
• Define production layout to ensure high efficiency and ergonomic for Lean operation.
• Coordinate in tool relocation & re-layout activities.
• Resources planning for DL & IDL based on production volume targets.
• Carried out material flow & process flow analysis. Study and explore opportunity to improve current process flow, material flow, line balancing, etc.….
• Validate automation performance and capability.
• Support IE in validating offline process activity such as conversion time, kitting time, tooling preparation time, etc. and opportunity to improve the offline activities cycle time.
• Collaborate with Production, QA, Process, and Automation team to achieve Operations KPI’s
• Perform other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Design, develop, test, integrate and maintain test scripts using Python to validate WD eHDD firmware and hardware features to ensure WD product meets the quality specifications using best practices like unit test, CI and Agile methodologies. 
• Collaborate with cross-functional teams to discern, strategize, and synchronize creative methods for testing firmware functionality.
• Customize test suites to align with evolving customer and firmware requirements, as well as future architectural demands.
• Contribute to failure analysis efforts aimed at enhancing firmware quality robustness.
• Collaborate on the development and refinement of internal processes to enhance overall efficiency and performance.
• Participate in Scrum & Agile processes to strategically plan, execute, and coordinate the team's activities.
• Deliver cutting-edge storage products with SAS, SATA, PCIE interfaces. 

 ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Responsible for instrument calibration work. 
• Responsible for instrument measurement data analysis.
• Responsible for instrument measurement sigma improvement in PN.
• Responsible for instrument maintenance method improvement in PN.
• Responsible for set up new measurement method which required from R&D and sputter process team.
• Ensure the correct calibration among the tool. 
• Taking lead for measurement method improvement projects in PN.
• Measurement results analysis in PN.
• Analyze the machine calibration results and production measurement sigma. 
• Set up / optimize the measurement condition to reduce the measurement variation or measurement time reduction.  
• Coaching process engineer/technician to enhance their knowledge of instrument method and capability.  

We are seeking an organized and efficient Administrator 1, Contracts to join our team in Batu Kawan, Malaysia. As Administrator 1, you will assist with the day-to-day administration of the SEA legal team’s operations, managing the administrative aspects of the department’s portfolio. In this role, you will maintain the tools, systems, and processes required for the role. You will partner with the legal counsels on your team and stakeholders inside and outside of the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Provide general contract administration support including reviewing contract requests
• Support contract management processes, including using and managing internal contract management tools.
• Administration of legal documentation submission through the ticketing system.
• Manage end-to-end administrative contract management tasks by maintaining internal contract management tools.
• Perform post-contract execution administrative, management, and tracking tasks.
• Schedule and coordinate meetings for the team, including internal and external appointments.
• Prepare all required meeting documentation and assist in documenting meeting minutes.
• Manage all aspects of travel itineraries, planning, bookings/ reservations, and transportation.
• Prepare and manage budget submission processes utilizing internal system(s).
• Assist in all team claims submission and reconcile expenses, ensuring accuracy and compliance with company policies.
• Liaising with external service providers on the execution of legal engagement letters, billings administration, and other legal documentation.
• Manage all courier and administrative documentation (including filing – both physical and digital).
• Managing and maintaining audit-ready contract records and documents through internal tools and systems.  
• Carry out any searches (contract or regulatory) in internal or external databases.
• Work closely with contract managers and legal counsels across different legal functions.
• Perform any other ad hoc duties as may be assigned from time to time.

Reporting to the Senior Associate Director, Client Operations, a list of your responsibilities will include: 

• Manage a team of fund accountants responsible for client deliverables such as NAV production, financial statements and associated reports;
• Ensure the team is trained, engaged and as efficient as possible in achieving organizational goals.
• Partner with investment managers, brokers and auditors for daily operational issues;
• Work with other teams, such as IO, finance, regulatory reporting and banking to ensure all deliverables are met
• Participate in multiple system improvement projects, global and local plans and identifying and building on efficiency improvements
• Ensure the accuracy of client deliverables prepared by your team while observing service level agreement timelines.
• Maintain responsibility for the audit process, prepare financial statements or review such if prepared by other parties.
• Ensure all processes are performed following operational controls as stipulated in SOC1 and all relevant checklists are completed.
• Ensure all fees are billed on time and collected promptly for their assigned team.
• Participate in different system projects and contribute to idea generation for future process or technological improvements.
• Any other ad-hoc tasks as needed by our clients, organization, or employees on their team.

• Productivity improvement project: Lead in cost saving projects such as Productivity improvement, cycle time improvement, MMR improvement, etc. to meet company goals.
• Capacity planning and analysis to meet the volume demand and maximize the plant utilization.
• Maintain IE database and lead on the IE related system project.
• Time study and time standards: Perform time study data collection and analysis, continuous improvement based on Lean concept.
• Define production layout to ensure high efficiency and ergonomic for Lean operation.
• Coordinate in tool relocation & re-layout activities.
• Resources planning for DL & IDL based on production volume targets.
• Carried out material flow & process flow analysis. Study and explore opportunity to improve current process flow, material flow, line balancing, etc.….
• Validate automation performance and capability.
• Support IE in validating offline process activity such as conversion time, kitting time, tooling preparation time, etc. and opportunity to improve the offline activities cycle time.
• Collaborate with Production, QA, Process, and Automation team to achieve Operations KPI’s
• Perform other duties as assigned.

Mechanical Design Engineer, doing HDD component, assembly and system level engineering, documentation, test and qualification.