Job Title: Manager in Chief Strategy and Investment Officer (CSIO) Office

Reports to: Chief Strategy and Investment Officer (CSIO)

Job Summary:

We are seeking a highly organized and proactive Manager to support the Chief Strategy and Investment Officer (CSIO) in executing strategic initiatives and managing day-to-day operations. The ideal candidate will demonstrate exceptional administrative skills, discretion, and the ability to manage complex schedules, communications, and confidential information. This role is designed for a dynamic, detail-oriented individual who thrives in a fast-paced, high-stakes environment and is committed to supporting the CSIO in achieving their professional and organizational goals.

Responsibilities:

• • Execute, review and assist in origination, structuring and execution of corporate proposals such as corporate and capital restructuring, funds raising exercise, initial public offering, merger and acquisition, etc.
  • Familiarity with financial and investment terminology or an interest in learning about the finance sector is beneficial.
  • Coordinate and monitor the execution of corporate proposals whilst maintaining good relationships with clients and other professionals (e.g., legal advisors, auditors, valuers, etc) and relevant authorities for all corporate proposals.
  • Perform analysis on the feasibility of the corporate proposals.
  • Prepare, assist and review in the applications/ documents for submission to relevant authorities for corporate proposals.
  • Attend to queries from relevant regulatory authorities and coordinate with other professionals.
  • Attend to any other tasks as assigned by the superior.
  • Occasional travel may be required to support the CSIO’s engagements, conferences, or business trips.

Requirements:

• • Minimum 5 years’ relevant work experience in investment banking, corporate finance, auditing or other related field.
  • To be proficient with all relevant guidelines and regulatory requirements.
  • Possess at least a Degree in finance, accounting, law or any other related field. Candidates with professional qualifications such as ACCA, CPA, CIMA, CA would have an added advantage.
  • Possess strong analytical skills for market and research data and detailed-oriented in the review of documentation and verification of information.
  • Good English writing skills as well as communication skills to liaise with external parties involved in the corporate proposals.
  • Ability to work under pressure and for long hours.
  • Highly driven, independent, able to multitask and demonstrate good communication and presentation skills.

We are looking for a male candidate. Interested applicants may send their resume with a photo to rosni@qew.com.my or contact 016-941 4269 / 03-88936603

Requirements:

• • Minimum 5 years’ relevant work experience in investment banking, corporate finance, auditing or other related field.
  • To be proficient with all relevant guidelines and regulatory requirements.
  • Possess at least a Degree in finance, accounting, law or any other related field. Candidates with professional qualifications such as ACCA, CPA, CIMA, CA would have an added advantage.
  • Possess strong analytical skills for market and research data and detailed-oriented in the review of documentation and verification of information.
  • Good English writing skills as well as communication skills to liaise with external parties involved in the corporate proposals.
  • Ability to work under pressure and for long hours.
  • Highly driven, independent, able to multitask and demonstrate good communication and presentation skills.

We are looking for a male candidate. Interested applicants may send their resume with a photo to rosni@qew.com.my or contact 016-941 4269.

• Assist in the preparation of risk-based annual internal audit plan and monthly audit planning schedule for the Head Office & ISO Audit Section. 
• Plan and lead the audit teams in the conduct of operational, financial & ISO internal audit reviews according to the approved annual audit plan to assess effectiveness and efficiency of the operational & financial control and ISO Management System in the Company.
• Undertake audit planning and fieldwork independently, prepare audit report and develop practical and value added recommendations to address the root causes of issues and to improve operational efficiency.
• Monitor and conduct follow-up reviews to ensure agreed improvement plans are timely implemented and timely closure of audit findings.
• Undertake any assignments / ad-hoc projects assigned by the Operation Audit Department Head or the Head of Internal Audit Division.

Job Requirements :

• Bachelor’s Degree or professional qualification in related field such as auditing, banking, accounting, finance, business studies or other relevant field.
• A minimum of 5 years of working experience in internal audit / compliance with exposures in leading audit teams in the conduct of operational and financial audit, and preferably with prior exposures in banking / financial services industry.
• Strong analytical, communication skills and good command of English and report writing skills.
• A good team player with high level of integrity, initiatives, and good interpersonal and people management skills.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

Responsibilities:

• To coordinate customer's Qual and Engineering builds.
• Liaise with customers to acquire all information including technical aspects necessary for Qual builds.
• Act as a channel for customer's feedback and complaint.
• Develop new marketing strategy and plan to penetrate the market.
• Involve in audit functions to meet customer requirements
• Sustain existing customers in services and technical requirements

Requirements:

• Candidate must possess at least Bachelor's Degree in Engineering / Science Business Administration / Management or related discipline.
• Ability to work with all levels of employees.
• Independent and self-motivated with good communication and presentation skills.

Perks & Benefits

• Casual dress code
• Personal development opportunities
• Paid training and development
• Free parking space

Job Overview

We are looking for a skilled Shipping Manager to oversee all shipping and logistics operations for our palm oil company overseas (Based in Papua New Guinea). The ideal candidate is expected to have experience in logistics management, excellent organizational skills, and a strong understanding of the supply chain processes specific to the agricultural sectors.

Key Responsibilities

• • Manage and coordinate all shipping activities, including scheduling, dispatching, and tracking shipments.
  • Develop and implement logistics strategies to optimize transportation costs and delivery times.
  • Ensure compliance with all shipping regulations and company policies, including safety and environmental standards.
  • Collaborate with suppliers, freight forwarders, and logistics partners to streamline operations.
  • Monitor inventory levels and coordinate with warehouse and production teams to ensure timely shipments.
  • Maintain accurate records of shipping transactions, including bills of lading, invoices, and shipping manifests.
  • Analyze shipping data and prepare reports on shipping performance and costs.
  • Resolve shipping-related issues and address customer inquiries regarding shipments.
  • Lead and train the shipping team, fostering a culture of safety and efficiency.

Qualifications

• • Bachelor’s degree or diploma in Logistics, Supply Chain Management, Business Administration, or a related field.
  • Proven experience as a Shipping Manager or in a similar logistics role, preferably in the agricultural industry.
  • Strong knowledge of shipping regulations, customs procedures, and transportation management systems.
  • Excellent organizational, problem-solving, and decision-making skills.
  • Strong communication and negotiation skills, with the ability to work collaboratively with internal and external stakeholders.
  • Ability to analyze data and generate reports to inform business decisions.
  • Experience managing teams and fostering a positive work environment.
  • Willing to work overseas
  • Overseas working experience and exposure to plantation industry are added advantages
  • Attractive remuneration package, which include tax-free salary, free meals and accommodation annual return air-tickets, will be offered to the successful candidate

1. Balanced and stable working environment
2. Career growth opportunity

職位描述：

個案協調員主要負責透過與病人家屬、醫生、醫院和航空團隊等各利益相關者聯絡，協調和安排病人的交通計畫。

案件協調員應透過履行一系列業務和行政職責來促進案件的順利執行。

角色詳情：

自始至終獨立協調監督航空醫療運輸案件。

• 及時處理協助請求（電話和電子郵件）。反應靈敏，回饋準確，能夠進行清晰的溝通和良好的傾聽技巧。
• 可以講普通話、印尼語或越南語。
• 成為需要醫療或旅行幫助的客戶的第一個聯絡人。
• 負責工作時間內分配給您的案件並負責管理任務。
• 能夠主動協調和獲取醫療索賠，報告分析並就繼續或完成服務交付的索賠資格提供建議。
• 根據公司的標準多走幾英里。提供卓越的服務和產品知識來培養技能。
• 能夠同時處理多項任務並支援其他部門。團隊合作的心態。
• 以活力和熱情迎接每一位顧客。
• 履行 3 個重要特質： - 專業、耐心和「以人為本的態度」。

津貼和福利

• 員工股權
• 佣金和獎金
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 事假
• 休假
• 開放文化
• 個人發展機會
• 有薪培訓和發展

ESTATE MANAGER

JOB DESCRIPTION

• • Reporting to Senior Manager.
  • Responsible for overseeing all field operational activities for oil palm and fertigation related horticultural projects.
  • Additionally, you will collaborate with the appropriate supervisors and foremen to make sure that the estate operates as efficiently as possible from planting through harvesting.
  • To monitor day-to-day plantation operations and to identify problem areas and take corrective actions, ensuring operating expenses and profitability are maximized and annual target plantings/harvests are met.
  • To ensure appropriate monitoring systems are put in place for all plantation tending tasks, such as general tractor work, spraying, weeding, trimming, harvesting, and slashing, as well as protection against fire and disease.
  • To liaise with the plantation management team on management of fertigation scheduling and other irrigation duties, regular plantation pest and disease inspections, leaf and soil tests for plant nutrition and appropriate maintenance of plantation plant and equipment.
  • Proactively manage changes in project scope, identify potential crisis and devise contingency plans.
  • To implement strategies, review and set triggers to ensure KPIs and objectives are met in respective divisions.
  • Build relationship with key stakeholders and also local government and community around the estate.
  • Inspecting the plantations and prepare submission written report after each visit detailing the state and conditions of all aspects of the estate together with necessary recommendation.
  • Plan, organize, implement and control all operations and activities within the Estate according to the practice and guidelines provided by the Company.
  • Provide effective leadership and motivation.
  • To prepare necessary daily/weekly/monthly reports for presentation to Senior Manager.

REQUIREMENTS

• • Candidates must possess a Diploma/Degree in Agriculture/Aquaculture/ Horticulture/ Plantations or equivalent.
  • At least 8 years of relevant working experience in Management position in the Oil Palm Plantation / Cash Crop Industry and development on peat soil land.
  • Possess a high level of independence, integrity, self-motivation.    
  • Good command in English (Written and Spoken)
  • Good health condition. Must be able to work in remote areas.
  • Good sense of business acumen
  • Result oriented with the drive to excel
  • Excellent problem-solving abilities and leadership skill with good interpersonal skills.

1. Balanced and stable working environment
2. Career growth opportunity

Responsibilities:

• Draft, evaluate, negotiate and execute contracts.
• Develop and maintain supplier relationships by serving as a single point of contact for contractual matters.
• Oversee record keeping for all contract-related correspondence and documentation.
• Offer contract-related issue resolution, both internally and externally.
• Monitor and complete contract close-out, extension or renewal, as appropriate.
• Communicate contract-related information to all stakeholders.

Requirements:

• Proven experience as contract manager or relevant role.
• Outstanding organizational and leadership skills.
• Excellent communication and interpersonal abilities.
• Thorough knowledge of diverse business processes and strategy development.
• Good understanding of MS Office, databases and information systems.
• Possess at least Bachelor's Degree in Supply Chain Management, Logistics or Business Administration or relevant field; MSc/MA will be a plus.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Open culture
• Paid training and development
• Claim and Bonus

Roles Summary / Purpose 

• The primary purpose of the Retails Sales Manager – responsible for maximizing sales team potential, crafting sales plans and justifying those to plans to the upper management by developing the team through motivation, counselling, skills development and product knowledge development.

Retails Sales Manager

• To meet customer acquisition and revenue growth targets by keeping Company competitive and innovative and to identify emerging markets and market shifts while being fully aware of new products and competition status.

Duties & Responsibilities 

• Achieve company sales target by outlet, sales staff, brand and product through weekly monitoring.
• Implement company policy to all branches and enforce all company policies are carried out at all branches.
• Monitor and ensure stock aging and stock turnover day meets target set by company.
• Formulate accurate yearly target plan & mid-term (3 months) road map by analyzing last year performance, supplier direction, market situation and competitor information to forecast future road map.
• Plan and create sales activities with Marcom Department to increase sales, market share and customer loyalty.
• Responds to customer complaints and comments.
• Attend company road show events during setup and throughout the event.
• Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.
• Regularly check with employees on their progress on goals; offer coaching or assistance, or revise goals as necessary by conduct short, regular meetings to discuss and record milestones, accomplishments, successes and challenges. 
• To carry out ad-hoc duties assigned by the Management/Superior from time to time.

Requirements:

• Bachelor’s degree in business or related field.
• Minimum of 10 years of experience working in retail industry is compulsory.
• Strong analytical skills to identify trends and sales patterns.
• Experience managing a team and working cross-functionally with marketing, product, and external partners.
• Ability to manage multiple tasks simultaneously and work in a fast-paced, deadline-driven environment.
• Problem solving skills and handle any unforeseen circumstances.
• Possess own transport and willing to travel within Klang Valley Area. 
• Able to work from Monday to Friday 9:00 a.m. to 6:00 p.m and Saturday 10:00 a.m. to 2:00 p.m. 

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical, Dental & Optical Benefits
• Insurance
• EPF, SOCSO, EIS
• Annual Leave
• Staff Purchase
• Interest Clubs
• Personal development opportunities

We regret only shortlisted candidates will be notified.

角色摘要/目的

• 零售銷售經理的主要目的 - 負責最大限度地發揮銷售團隊的潛力，制定銷售計劃，並透過激勵、諮詢、技能開發和產品知識開發來發展團隊，從而向高層管理人員證明這些計劃的合理性。

零售銷售經理

• 透過維持公司的競爭力和創新來實現客戶獲取和收入成長目標，並在充分了解新產品和競爭狀況的同時識別新興市場和市場變化。

職責和責任

• 透過每週監控，實現公司按門市、銷售人員、品牌和產品的銷售目標。
• 向所有分公司實施公司政策，並在所有分公司執行所有公司政策。
• 監控並確保庫存帳齡和庫存週轉日達到公司設定的目標。
• 透過分析去年業績、供應商方向、市場狀況和競爭對手訊息，制定準確的年度目標計畫和中期（3個月）路線圖，預測未來路線圖。
• 與公關部門一起規劃和進行銷售活動，以提高銷售額、市場份額和客戶忠誠度。
• 回應顧客的投訴和評論。
• 在準備期間和整個活動期間參加公司路演活動。
• 處理人員配置問題，例如面試潛在員工、進行評估和績效審查，以及提供或組織培訓和發展。
• 定期與員工檢查他們在目標上的進度；透過舉行簡短的定期會議來討論和記錄里程碑、成就、成功和挑戰，提供指導或幫助，或根據需要修改目標。
• 執行管理階層/上級不時指派的臨時職責。

要求：

• 商業或相關領域的學士學位。
• 必須具備至少 10 年零售業工作經驗。
• 強大的分析能力，可以識別趨勢和銷售模式。
• 擁有管理團隊以及與行銷、產品和外部合作夥伴跨職能合作的經驗。
• 能夠同時管理多個任務並在快節奏、截止日期驅動的環境中工作。
• 解決問題的能力並處理任何不可預見的情況。
• 擁有自己的交通工具並願意在巴生谷地區旅行。
• 工作時間為週一至週五上午 9:00 至下午 6:00，週六上午 10:00 至下午 2:00

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療、牙科和光學福利
• 保險
• EPF、SOCSO、EIS
• 年假
• 員工採購
• 興趣俱樂部
• 個人發展機會

我們遺憾的是，只有入圍候選人才會收到通知。

職責：

• • 處理全方位的財務職能，同時確保準確性並遵守財務報告標準。
  • 確保及時準備月度和年度管理報告，其中包含詳細的業務信息，包括損益表、預算/預測和上一年結果的差異分析、資產負債表和現金流量。
  • 負責業務的年度預算和季度預測。
  • 準備稅務計算、稅務預測（CP204）和稅務修訂（CP204A）。
  • 與審計師、稅務代理人、公司秘書、銀行家和其他法定機構聯絡，依照監管機構的要求提交相關報告和意見。
  • 監督公司財務部門的營運和發展。
  • 就與公司財務相關的決策向同事和執行管理層提供建議。
  • 監督公司財務狀況和預測的文件。

津貼和福利

• 津貼（旅費、交通費等）
• 休閒著裝要求
• 公司旅行
• 事假

• 領導/協助中部地區單位信託顧問的招募、培訓和績效管理
• 引領業務發展活動
• 為分銷管道提供支援和服務
• 發展UT代理隊伍，爭取更大的市佔率

津貼和福利

• 佣金和獎金
• EPF、SOCSO、EIS
• 年假
• 津貼（旅費、交通費等）
• 附近的公共交通
• 正常營業時間
• 醫療和牙科保險

職責：

這是位於雪蘭莪州蒲種的 Anugerah Saintifik Sdn Bhd 的生物醫學技術專家/助理經理的全職職位。生物醫學技術專家/助理經理將負責領導工程師團隊，協調和監督工程師的活動，代表公司參加與醫院和負責人的任何服務會議，執行故障排除，維護醫療設備，提供技術支援並確保優秀的客戶服務。

要求：

• 擁有至少 5 年現場服務工程師的豐富工作經驗
• 有關醫療器械/設備和故障排除方法/技能的豐富知識。
• 生物醫學工程或電機工程高級文憑或學位
• 能夠同時管理多個專案並在壓力下工作
• 優秀的溝通和人際交往能力
• 擁有自己的交通工具

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 休閒著裝要求
• 公司旅行
• 醫療保險

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

服務管理員將在支援服務部門方面發揮關鍵作用，管理行政任務，確保服務團隊和客戶之間的順暢溝通，並維護服務活動和報告的準確記錄。

教育資格：SPM或以上

要求：熟悉Microsoft Office優先

薪資：RM 1800 - RM 2600

請致電林先生 - 012-4887781進行面試

津貼和福利

• 額外津貼，
• 加班/加班
• EPF、SOCSO 等
• 提供培訓

The Service Administrator will play a key role in supporting the service department by managing administrative tasks, ensuring smooth communication between service teams and clients, and maintaining accurate records of service activities and reports.

Education Qualification : SPM or above

Require : Familiar with Microsoft Office priority

Salary : RM 1800 - RM 2600

Please Call to Mr Lim - 012-4887781 for Interview

Perks & Benefits

• Additional Allowance,
• Overtime / OT
• EPF, SOCSO & etc
• Training provided

Responsibilities

• Able to communicate effectively with customers based in many countries across the globe.
• Good communication in written and spoken English.
• Prepare freight evaluations, cost and quotations.
• Enjoys having a challenging job.
• Candidate should be ready to reach their full potential and grow exponentially.
• Deliver a high level of service to ensure maximum customer satisfaction.
• Ensure completion of all jobs within stipulated time frame.
• Have good knowledge and understanding of customs declaration procedures, tariff codes and shipping documents (AWBs, BLs K1, K1A, K2, K3, K4, K8), tariff codes and customs declarations.
• A good grasp of the various trade concepts and other regulations which pertains to the import and export of goods.
• Should possess at least a Diploma/Degree.
•  

Requirements

• Has minimum 2-3 years working experience in related fields
• IT savvy and have good knowledge of office software (Microsoft Office, Microsoft Excel).
• Proficient in both Bahasa Malaysia and English.
• Willing to learn and gain massive experience in a short timeframe.
• Ready to work with a team of highly skilled and professional team of top achievers.
• Candidate should be ready to reach their full potential and grow exponentially.
• To be highly driven and prepared to be pushed to excel.
• A strong team player that understand the importance of fostering good relationships with fellow colleagues.

Perks & Benefits

• Annual leave
• Medical
• Personal development opportunities

WAREHOUSE ASSISTANT MANAGER

We are currently seeking a qualified and experienced individual to join our team as a Warehouse Assistant Manager for our oil palm company based overseas (Papua New Guinea). This role plays a crucial part in ensuring the efficient and effective management of our procurement and warehouse operations.

Job Responsibilities

• Oversee the daily operations of the warehouse, including receiving, storage, and distribution of materials and products.
• Implement and maintain efficient inventory management systems to optimize stock levels and reduce carrying costs.
• Coordinate with various departments to ensure timely and accurate order fulfilment.
• Implement and enforce safety and security protocols within the warehouse.
• To manage the requisition order by estate and oil mill
• To manage the purchase order for local supply
• To ensure the accountability for stock items receive & stock issue
• To plan & manage the safety stock
• To maintain the inventory system by ensuring all the inventory had the proper coordination
• To ensure all the inventory flow can be tracked properly
• To be responsible for the development of staff by providing training
• To ensure that safety and health requirements are met in the warehouse
• Responsible for the security of the stock and the warehouse
• Responsible for the maintenance of housekeeping in the warehouse
• All other assignments assigned by the superior from time to time.
• Familiar with machinery spare parts, building material to be added advantage
• Continuously assess and improve purchasing and warehouse processes for efficiency and cost-effectiveness.
• Implement best practices in procurement and inventory management to enhance overall operational effectiveness

Requirements

• Possess a minimum SPM &Diploma or equivalent
• Minimum 5 years experiences in logistics and warehousing
• Strong analytical and problem-solving skills.
• Able to communicate in English, both written and spoken. Excellent communication and interpersonal skills are important in a multiracial working environment.
• Overseas working experience and exposure to plantation industry are added advantages.
• Willing to work overseas.

1. Balanced and stable working environment
2. Career growth opportunity

職責：

全面負責規定範圍內的現金流量和帳戶：

• 監控會計活動的範圍，包括全套會計、報告、對帳、日記帳分錄和日常交易，最新且正確。
• 監督、協助並為國際公司的任何會計問題提供指導。
• 管理所有應付帳款和應收帳款的付款和收款。
• 在債務人貸方票據中進行驗證（如果需要）。
• 處理現金、支票、電匯、銀行匯票、IBG等付款方式。
• 準備每週現金流量並提交給董事總經理和首席執行官辦公室審查和討論。
• 核對每月銀行往來餘額調節表
• 最終確定年度帳目並提交審計。
• 就與帳戶問題相關的事宜與審計師、稅務顧問、銀行家和政府機構聯絡。
• 檢查北港和西港的每日電子帳單。
• 監控船東的帳戶和付款。
• 船舶調整回扣 (ROA) 的計算。
• 準備 Titimas 集團公司的月薪/EPF/SOCSO/所得稅/HRDF。
• 根據日期期限向當地政府當局付款。
• 為員工準備年度 EA 表格。
• 在透過日記帳分錄之前檢查供應商發票。
• 準備並檢查本年度的公司電子申報表。
• 當所有集團公司需要時，執行上級和管理層分配的任何工作。

要求：

• 至少擁有會計、金融或相關領域的學士學位。
• 專業認證（例如註冊會計師、特許公認會計師公會）可能是有利的。
• 從事會計或財務工作至少 3-5 年。
• 熟悉物流或航運業的財務實務可能會是一個優勢。
• 具備處理多家公司完整帳戶的能力；
• 熟練會計軟體（例如SQL、ASolute）。
• 強大的分析能力和對細節的關注。
• 能夠準備和解釋財務報告、預算和預測。
• 對財務法規和合規標準有紮實的了解。
• 良好的人際溝通和溝通能力，能夠管理團隊並與其他部門聯絡。
• 較強的組織和時間管理能力。
• 解決問題的心態和在壓力下良好工作的能力。
• 誠信正直，責任感強。

津貼和福利：

• 額外的休假和假期
• 有薪休假
• 工資獲取 (EWA)
• 公司自有手機
• 一般門診福利適用於配偶和子女
• 牙科/眼科護理報銷
• 團體健康和手術保險
• 專業發展機會

Join JALEX GROUP OF COMPANIES, a leading organization specializing in interior fitout and construction. We are looking for an experienced Human Resource Manager to lead and enhance our HR strategies and operations.

Key Responsibilities:

• Develop and implement HR strategies aligned with business objectives.
• Oversee the entire employee lifecycle, including recruitment, onboarding, training, and retention.
• Manage employee relations, resolve workplace issues, and promote a positive work culture.
• Design and execute performance management and appraisal systems.
• Ensure compliance with employment laws and company policies.
• Plan and manage employee benefits, payroll, and HR budgets.
• Drive talent development, succession planning, and leadership programs.
• Collaborate with department heads to align HR practices with operational needs.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
• Minimum 10 years of experience in HR management or similar roles.
• Strong leadership, communication, and organizational skills.
• Knowledge of HR software, labour laws, and best practices.
• Proven ability to handle complex employee relations and drive HR projects.
• Conversant in written and spoken English, Chinese, and Mandarin.

How to Apply:

Send your resume and cover letter to chai@jalex.com.my with the subject “Human Resource Manager Application ”

Only shortlisted candidates will be contacted for an interview.

Be a part of JALEX GROUP OF COMPANIES and lead our people to success!

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Medical insurance
• Open culture
• Personal development opportunities
• Allowances for continuing education

Responsibilities

• Able to communicate effectively with customers based in many countries across the globe.
• Good communication in written and spoken English.
• Prepare freight evaluations, cost and quotations.
• Enjoys having a challenging job.
• Candidate should be ready to reach their full potential and grow exponentially.
• Deliver a high level of service to ensure maximum customer satisfaction.
• Ensure completion of all jobs within stipulated time frame.
• Have good knowledge and understanding of customs declaration procedures, tariff codes and shipping documents (AWBs, BLs K1, K1A, K2, K3, K4, K8), tariff codes and customs declarations.
• A good grasp of the various trade concepts and other regulations which pertains to the import and export of goods.
• Should possess at least a Diploma/Degree.
•  

Requirements

• Has minimum 2-3 years working experience in related fields
• IT savvy and have good knowledge of office software (Microsoft Office, Microsoft Excel).
• Proficient in both Bahasa Malaysia and English.
• Willing to learn and gain massive experience in a short timeframe.
• Ready to work with a team of highly skilled and professional team of top achievers.
• Candidate should be ready to reach their full potential and grow exponentially.
• To be highly driven and prepared to be pushed to excel.
• A strong team player that understand the importance of fostering good relationships with fellow colleagues.

Perks & Benefits

• Annual leave
• Medical
• Personal development opportunities

Responsibilities

• Able to communicate effectively with customers based in many countries across the globe.
• Good communication in written and spoken English.
• Prepare freight evaluations, cost and quotations.
• Enjoys having a challenging job.
• Candidate should be ready to reach their full potential and grow exponentially.
• Deliver a high level of service to ensure maximum customer satisfaction.
• Ensure completion of all jobs within stipulated time frame.
• Have good knowledge and understanding of customs declaration procedures, tariff codes and shipping documents (AWBs, BLs K1, K1A, K2, K3, K4, K8), tariff codes and customs declarations.
• A good grasp of the various trade concepts and other regulations which pertains to the import and export of goods.
• Should possess at least a Diploma/Degree.
•  

Requirements

• Has minimum 2-3 years working experience in related fields
• IT savvy and have good knowledge of office software (Microsoft Office, Microsoft Excel).
• Proficient in both Bahasa Malaysia and English.
• Willing to learn and gain massive experience in a short timeframe.
• Ready to work with a team of highly skilled and professional team of top achievers.
• Candidate should be ready to reach their full potential and grow exponentially.
• To be highly driven and prepared to be pushed to excel.
• A strong team player that understand the importance of fostering good relationships with fellow colleagues.

Perks & Benefits

• Annual leave
• Medical
• Personal development opportunities

職位概要

• 實現集團管理階層的企業願景和業務目標。
• 透過在適當的市場中進行仔細的策略規劃和定位，促進和發展以提高獲利能力，或有效地增強業務、地位或聲譽的營運。

基本功能

• 如有必要，協助與律師聯絡，並根據批准的設施和條款和條件為客戶的執行準備法律文件。
• 協助上級驗證和核實已簽署的法律文件和其他相關文件（即任務通知），並在設施啟動之前滿足批准條件。
• 協調、管理和監督付款、還款和退款。
• 為了協助監控保理風險，在入帳、付款和還款期間，在相關係統中正確擷取和更新客戶的相關資料/資訊。
• 協調內部和外部需求所需的通知聲明和備忘錄。
• 監督和維護安全文件的良好保管程序。
• 準備月度和季度報告，提交給集團財務、執行委員會、管理層和客戶報表。
• 根據管理層或直接上級的要求執行任何其他職責。
• 為新進員工提供保理流程和系統的訓練。

信貸部

• 維護組織所有貸款產品的活躍知識庫，並了解每位申請人所需的資格。
• 對申請人的財務狀況、信用和財產評估進行背景調查，以確定發放貸款的可行性。
• 取得並編製貸款申請人的信用記錄和其他所需財務資訊的副本。
• 向客戶解釋可用的不同類型的貸款和信貸選項、這些貸款的條款並回應任何其他請求。
• 審查並核實申請人提交的所有文件以供信用委員會批准。
• 審查貸款協議，確保其完整、準確並符合相關規定。
• 協助上級準備貸款協議及付款時間表，安排申請人簽署貸款合約和其他所需文件，向申請人解釋貸款條款，取得簽名，安排協議蓋章和認證以及收取費用。
• 定期審查和更新信用和貸款文件。
• 在向申請人發放貸款之前，協助上級準備和處理所需的文件。
• 處理和監控申請人貸款的支付。
• 準備報告以提交給監管機構。
• 準備重組/重新安排的貸款報告供信貸委員會批准。
• 處理客戶投訴並採取適當措施解決。
• 協助與拖欠貸款的客戶協商付款安排。
• 準備報告發送給帳戶拖欠的客戶，並將不可調和的帳戶轉發給收款員採取行動。
• 透過對貸款資訊保密來維護客戶信心。
• 隨時了解新型貸款及其他金融服務和產品，以更好地滿足客戶的需求。

人員規格

• 必須至少擁有研究生文憑、金融/銀行/會計/行銷/商業管理學士學位或同等學歷。
• 至少 3 年相關領域經驗
• 必須以業務為導向，具有良好的規劃、演示和專案執行技能。充滿活力、以服務為導向，具有良好的領導能力和多任務職責。

津貼和福利

• 附近的公共交通
• 週五服裝要求休閒
• 免費小吃和飲料
• 偶爾定期進行團隊活動
• 醫療保險
• 年假
• 開放文化
• 牙科保險

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor