Job Responsibilities:

• Manage corporate finance activities, including capital budgeting, financing strategies, and financial modeling to support the company's growth objectives.
• Oversee tax planning, compliance, and reporting, ensuring adherence to tax laws and regulations.
• Collaborate with internal and external stakeholders to structure and negotiate financial transactions and agreements.
• Prepare and analyze financial forecasts, budgets, and variance reports to inform decision-making.
• Monitor and manage cash flow, working capital, and liquidity positions of the company.
• Guide the development and execution of financial strategies that align with overall business objectives.
• Prepare detailed reports and presentations for senior management and the board of directors on corporate finance and tax matters.
• Conduct risk assessments and develop mitigation strategies to minimize financial and tax-related risks.
• Stay updated on changes in tax legislation and corporate finance trends to ensure the company remains compliant and competitive.

Job Requirements:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field; a Master's degree or relevant professional certification (e.g., CPA, CFA) is preferred.
• Minimum of 7-10 years of experience in corporate finance, tax management, or related fields, with at least 3 years in a leadership role.
• Strong knowledge of corporate finance principles, investment valuation, and tax regulations.
• Exceptional analytical and strategic thinking skills, with the ability to interpret complex financial data.
• Excellent communication and presentation skills, capable of effectively conveying financial concepts to diverse audiences.
• Demonstrated leadership abilities with experience in managing cross-functional teams.
• Proficiency in financial analysis software and tools.
• Ability to work well under pressure and manage multiple priorities and deadlines.
• Fluency in English and Bahasa Malaysia; proficiency in other languages is a plus.

Job Responsibilities:

• Assist the General Manager in overseeing the Finance and Accounting department, ensuring adherence to financial regulations and best practices.
• Manage financial reporting, budgeting, forecasting, and analysis to support strategic decision-making.
• Ensure timely and accurate preparation of monthly, quarterly, and annual financial statements and reports.
• Oversee accounts payable and receivable processes, ensuring effective cash flow management.
• Develop and implement financial policies and procedures to enhance operational efficiency and control.
• Coordinate with external auditors during audits and ensure compliance with statutory requirements.
• Monitor financial performance, identifying variances and providing insights and recommendations for improvement.
• Lead and mentor finance and accounting staff, fostering a culture of high performance and continuous improvement.
• Stay updated on financial regulations and industry trends to align the finance function with best practices.

Job Requirements:

• Bachelor's degree in Finance, Accounting, or a related field; a professional qualification such as CPA, ACCA, or CMA is preferred.
• Minimum of 8-10 years of experience in finance and accounting, with at least 3-5 years in a managerial or deputy role.
• Strong knowledge of financial reporting standards, regulatory requirements, and accounting principles.
• Demonstrated experience in financial analysis, budgeting, and forecasting.
• Proficient in financial software and ERP systems; advanced Excel skills are essential.
• Excellent leadership and team management abilities, with a focus on developing talent.
• Strong problem-solving skills and the ability to work under pressure to meet deadlines.
• Effective communication skills, capable of presenting financial information to non-financial stakeholders.
• Fluency in English and Bahasa Malaysia; proficiency in additional languages is an advantage.

Summary of the Role:
As the Senior Business Integration Manager, you will be responsible for driving commercial and financial performance across our portfolio of renewable energy projects (predominantly solar PV) in the APAC region. You will work closely with the local development teams to assess project feasibility, will representing ib vogt towards and structure deals with external stakeholders, negotiate contracts and support the project delivery team in achieving financial targets.

Responsibilities:

• Management of projects including management of internal and external stakeholders from project origination until commercial operation or sale;
• Working closely with the Development and Execution team, assess project feasibility, identify risks, and develop mitigation strategies;
• Coordination of all aspects of project development to attain construction readiness of the PV Plants, including land securing, technical studies, permitting processes, grid connection application, tenders and project financing;
• Analyse market trends and identify opportunities for growth;
• Develop business case including detailed financial analysis to progress new opportunities and ensure appropriate commercial frameworks are in place;
• Manage key transactions for multiple projects such as project sale or strategic partnerships with local companies;
• Project budgeting, timeline planning, risk management, troubleshooting and problem solving;
• Manage contract negotiation and execution across multiple projects;
• Develop and maintain relationships with external stakeholders, including investors, customers, and government agencies.
• Reporting to project director, the board of directors as well as external stakeholders.

• To develop sales in an efficient and effective way in all media in order to attract more customers to our IKEA store.
• To lead and inspire your team, other functions and the store to achieve maximum sales growth and profit-ability.
• Contribute to the business development regionally using your specialist sales knowledge.
• Ensure the store is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers.
• Ensure your team has all the correct knowledge about the product range in your department and the IKEA services so that they can share this with IKEA customers to improve their overall shopping experience.
• Understand the different IKEA sales and communication channels and IKEA know-how in order to make the best commercial use of this information for different customers.
• Take responsibility for your department goals and secure that your action plan ensures the country priorities for your Home Furnishing Business (HFB) are implemented in your store.
• You and your team actively sales steer to your department’s top-selling products, prioritised products (e.g. overstock/övertag) and IKEA service products in order to maximise sales and long-term profitability.
• You ensure the team have the right number of co-workers in the right place at the right time to ensure your co-workers are ready and available to meet our customers.

At AECOM, we’re delivering a better world.

Whether it’s improving the commute, keeping the lights on, providing access to clean water or transforming skylines, we believe infrastructure has the power to uplift communities and improve people’s lives. Bringing together the best people, ideas, technical expertise and digital solutions, we partner with our clients to turn their ambitions into action, changing the world for the better. We’re proud to be recognized for our leadership, including our No. 1 ranking by Fortune as the World’s Most Admired Company in our industry for two years in a row.

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in India, China, Spain, Poland, Romania and the Philippines, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter and better. EC supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining EC, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our mission of delivering a better world.

Here, you will have freedom to grow in a world of opportunity.

We are in search of a skilled and experienced Civil Infrastructure Design Manager to lead our design team within a dynamic consultancy environment. The ideal candidate will have a strong background in the design and management of civil infrastructure projects, particularly in sectors such as Highways, Water, Sewage, Telecoms, and Bridges. This role demands a professional who is adept at overseeing complex design processes, coordinating multidisciplinary teams, and ensuring the delivery of high-quality infrastructure solutions.

Responsibilities:

Design Leadership in Civil Infrastructure:

• Lead the design process for civil infrastructure projects, focusing on Highways, Water, Sewage, Telecoms, and Bridges.

• Develop design strategies and plans that align with project objectives and client needs.

• Guide the design team through complex technical challenges, ensuring innovative and practical solutions.

Multidisciplinary Team Coordination:

• Manage and inspire multidisciplinary design teams, fostering a collaborative and efficient work environment.

• Ensure seamless integration of various engineering disciplines in the design process.

• Coordinate with other department heads to allocate resources effectively and meet project demands.

• Coordinate with various EC offices for Multidisciplinary and/or Multicentre projects

Design Process Management

• Oversee the design stages from concept to final delivery, ensuring adherence to project timelines and specifications.

• Monitor the progress of design work, identifying and resolving any issues that arise.

• Conduct regular review meetings to assess design progress and make necessary adjustments.

Quality Assurance and Standards Compliance:

• Implement and maintain high standards of design quality, ensuring compliance with AECOM’s quality principles, industry regulations and client specifications.

• Regularly review and assess design outputs for technical accuracy and innovation.

Stakeholder Engagement and Support:

• Act as a primary point of contact for internal teams and external stakeholders regarding design matters.

• Provide expert advice and support to project teams, enhancing design outcomes and efficiency.

Budget and Resource Optimization:

• Manage design budgets, ensuring cost-effective use of resources and identifying opportunities for savings.

• Optimize the allocation of design resources to maximize efficiency and project success.

• Change management – Proactive in initiating, recording, assessing in terms of design impact/ budget/schedule.

Risk Management and Mitigation:

• Identify potential risks in the design phase and develop effective mitigation strategies.

• Address and resolve design-related issues proactively to prevent project delays or cost overruns.

Design Documentation and Reporting:

• Maintain comprehensive and accurate design documentation throughout the project lifecycle.

• Prepare and present regular design reports to internal teams and stakeholders for informed decision-making.

• Adapt to the AECOM Project Delivery Procedures and standards.

Job Responsibilities:

• Manage and oversee all secretarial functions of OCIM SDN BHD, ensuring compliance with regulatory and corporate governance requirements.
• Coordinate the preparation and filing of statutory documents and returns to the relevant authorities.
• Prepare accurate and detailed minutes of Board meetings, annual general meetings, and other corporate meetings.
• Maintain corporate records, including registers of shareholders, directors, and other statutory documents, ensuring they are up to date and compliant with applicable regulations.
• Assist senior management and the Board in implementing corporate governance policies and best practices.
• Provide administrative support for corporate meetings, including scheduling, agenda preparation, and follow-up actions.
• Stay informed about changes in corporate laws and regulations impacting the organization, providing guidance to the company as needed.
• Collaborate with internal departments to ensure alignment with corporate governance practices and compliance standards.
• Develop training materials and provide guidance to staff on corporate governance and secretarial practices.

Job Requirements:

• Bachelor's degree in Law, Business Administration, or a related field; a professional qualification in company secretarial practice is advantageous.
• Minimum of 5-7 years of experience in a company secretarial role or corporate governance function.
• Strong understanding of corporate governance principles, company law, and regulations.
• Excellent organizational and time management skills with meticulous attention to detail.
• Exceptional written and verbal communication skills, with the ability to convey complex information succinctly.
• Ability to manage multiple tasks and projects efficiently in a dynamic environment.
• Strong interpersonal skills and the ability to work collaboratively with cross-functional teams.
• Fluency in English and Bahasa Malaysia; proficiency in other languages is a plus.
• Demonstrated integrity and discretion in handling confidential information.

Job Responsibilities:

• Provide legal support and counsel to the company on a wide range of legal issues, including contracts, regulatory compliance, and corporate governance.
• Draft, review, and negotiate various legal documents, including contracts, agreements, and policies to safeguard the company’s interests.
• Advise management on legal risks and implications associated with business decisions and transactions.
• Ensure compliance with relevant laws and regulations across all business operations and advise on regulatory changes impacting the company.
• Assist in managing legal disputes and litigation, coordinating with external legal counsel as necessary.
• Conduct legal research and analysis to support the company's strategic objectives and decision-making process.
• Participate in the development and training of staff on legal compliance and company policies.
• Collaborate with various departments to facilitate legal strategies and initiatives that align with business goals.
• Maintain up-to-date knowledge of legal best practices, industry trends, and regulatory developments.

Job Requirements:

• Law degree (LLB) with a valid license to practice law.
• Minimum of 5-7 years of relevant legal experience, preferably in a corporate legal environment.
• Strong understanding of contract law, corporate governance, and compliance regulations.
• Exceptional legal drafting and negotiation skills.
• Excellent analytical and problem-solving abilities, with a keen eye for detail.
• Strong communication skills, both written and verbal, with the ability to convey complex legal concepts clearly to non-legal stakeholders.
• Ability to work effectively under pressure and manage multiple tasks simultaneously.
• Strong interpersonal skills with a collaborative approach to working with teams across the organization.
• Fluency in English and Bahasa Malaysia; proficiency in additional languages is a plus.

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

Responsibilities:

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues with Air-conditioning.
• Work with various departments or stakeholders to ensure the Aircon is delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays. (5 days work and 2 off days on a rotational basis)
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

About the job

Are you passionate about shaping the future of omnichannel retailing? As the Omnichannel Development Manager at Ikano Retail, an IKEA retailer in 5 countries, you will play a pivotal role in enhancing the customer experience across multiple channels. You will drive strategic initiatives that elevate both the in-store and digital experiences, ensuring a seamless, personalized journey for our customers. Your work will be crucial in aligning key stakeholders and spearheading the development of innovative customer-facing solutions that define the future of IKEA’s omnichannel presence.

Your assignment

In this role, you will:

• Drive the creation of a unified customer experience that increases accessibility, convenience, and loyalty across all digital and physical touchpoints.
• Collaborate with functional and market leaders to remove barriers to a seamless shopping experience and empower store coworkers with tools and training for omnichannel selling.
• Drive strategic initiatives such as launching new payment & financing solutions or new digital solutions, such as personalized content and AI support, to enhance both in-store and online customer engagement.

At AECOM, we’re delivering a better world

Whether it’s improving the commute, keeping the lights on, providing access to clean water, or transforming skylines, we believe infrastructure has the power to uplift communities and improve people’s lives. Bringing together the best people, ideas, technical expertise, and digital solutions, we partner with our clients to turn their ambitions into action, changing the world for the better. We’re proud to be recognized for our leadership, including our No. 1 ranking by Fortune as the World’s Most Admired Company in our industry for two years in a row. Join us and you’ll become a part of a global team of nearly 50,000 planners, designers, engineers, scientists, program and construction managers and other professionals, working on projects that create positive and tangible impacts around the world.

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in China, India, Philippines, Poland, Romania, South Africa and Spain, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter, and better. Enterprise Capabilities supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining Enterprise Capabilities, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our purpose of delivering a better world.

Here, you will have the freedom to grow in a world of opportunity

We are in search of a skilled and experienced Civil Infrastructure Design Manager to lead our design team within a dynamic consultancy environment. The ideal candidate will have a strong background in the design and management of civil infrastructure projects, particularly in sectors such as Highways, Water, Sewage, Telecoms, and Bridges. This role demands a professional who is adept at overseeing complex design processes, coordinating multidisciplinary teams, and ensuring the delivery of high-quality infrastructure solutions.

Responsibilities:

Design Leadership in Civil Infrastructure:

• Lead the design process for civil infrastructure projects, focusing on Highways, Water, Sewage, Telecoms, and Bridges.

• Develop design strategies and plans that align with project objectives and client needs.

• Guide the design team through complex technical challenges, ensuring innovative and practical solutions.

Multidisciplinary Team Coordination:

• Manage and inspire multidisciplinary design teams, fostering a collaborative and efficient work environment.

• Ensure seamless integration of various engineering disciplines in the design process.

• Coordinate with other department heads to allocate resources effectively and meet project demands.

• Coordinate with various EC offices for Multidisciplinary and/or Multicentre projects

Design Process Management

• Oversee the design stages from concept to final delivery, ensuring adherence to project timelines and specifications.

• Monitor the progress of design work, identifying and resolving any issues that arise.

• Conduct regular review meetings to assess design progress and make necessary adjustments.

Quality Assurance and Standards Compliance:

• Implement and maintain high standards of design quality, ensuring compliance with AECOM’s quality principles, industry regulations and client specifications.

• Regularly review and assess design outputs for technical accuracy and innovation.

Stakeholder Engagement and Support:

• Act as a primary point of contact for internal teams and external stakeholders regarding design matters.

• Provide expert advice and support to project teams, enhancing design outcomes and efficiency.

Budget and Resource Optimization:

• Manage design budgets, ensuring cost-effective use of resources and identifying opportunities for savings.

• Optimize the allocation of design resources to maximize efficiency and project success.

• Change management – Proactive in initiating, recording, assessing in terms of design impact/ budget/schedule.

Risk Management and Mitigation:

• Identify potential risks in the design phase and develop effective mitigation strategies.

• Address and resolve design-related issues proactively to prevent project delays or cost overruns.

Design Documentation and Reporting:

• Maintain comprehensive and accurate design documentation throughout the project lifecycle.

• Prepare and present regular design reports to internal teams and stakeholders for informed decision-making.

• Adapt to the AECOM Project Delivery Procedures and standards.

Introduction
The Business Systems Manager for APAC & India will be responsible for overseeing ib vogt's business systems environment in these regions, specifically Microsoft Dynamics 365 Business Central and additional modules. This role involves leading a small team, setting up and maintaining efficient processes, and ensuring organizational adherence to these processes, as well as rolling out ib vogt's system setups in APAC & India. The Business Systems Manager will report directly to the Director of Accounting & Tax and will play a critical role in optimizing our financial and operational systems & processes.
 
Resposibilities:

• Oversee the implementation, maintenance, and optimization of Microsoft Dynamics 365 Business Central modules and peripheral systems.
• Ensure systems are configured to meet business needs and industry standards based on national requirements.
• Manage and resolve any issues related to ERP systems in a timely manner.
• Lead and mentor a team consisting of different responsibilities.
• Conduct regular performance reviews and provide ongoing feedback and development opportunities for team members.
• Develop, document, and implement robust business systems processes.
• Ensure processes are efficient, scalable, and compliant with relevant regulations and standards.
• Monitor adherence to established processes across the organization and implement corrective actions as needed.
• Work closely with the Stakeholder and Shareholder Management on a global level and other key stakeholders to align system capabilities with business objectives.
• Communicate effectively with cross-functional teams to understand and address their needs and challenges
• Identify opportunities for process improvements and system enhancements.
• Stay up to date with industry best practices and technological advancements in all fields of used and needed Business Systems.
• Lead initiatives to integrate new features and functionalities that drive efficiency and effectiveness.

• Respond to client's issue and enquiries promptly through phone call, email, chat, and internal software
• Introduce and demonstrate the system to customers such as account registration, job posting and etc
• Responsible to escalate clients' issues to the sales team.
• Support the Account Manager by continuously showcasing positive & professional work attitude
   

Job Responsibilities:

• Develop and implement investor relations strategies that enhance the company's visibility and reputation in the investment community.
• Serve as the primary point of contact for all investor inquiries and maintain strong relationships with institutional investors, analysts, and other financial stakeholders.
• Prepare and present the company’s financial performance, strategy, and business outlook to investors, analysts, and stakeholders at conferences, meetings, and events.
• Coordinate the preparation of financial reports, earnings releases, and investor presentations.
• Monitor market trends and competitors' activities to identify opportunities and challenges in investor relations.
• Collaborate closely with the finance, legal, and corporate communications teams to ensure alignment in messaging and compliance with regulatory requirements.
• Gather and analyze feedback from investors and analysts to inform company strategy and communication efforts.
• Organize and lead shareholder meetings and roadshows, ensuring that the company appropriately addresses investor concerns and interests.
• Stay updated on global financial markets and investor sentiment to adapt investor relations strategies accordingly.

Job Requirements:

• Bachelor's degree in Finance, Business Administration, or a related field; a Master's degree or CFA designation is preferred.
• Minimum of 8-10 years of experience in investor relations, finance, or corporate communications, preferably within a publicly traded company.
• Proven track record of managing investor relationships and excellent communication skills.
• Strong analytical skills with the ability to interpret financial data and trends.
• Experience in presenting to senior management and external stakeholders.
• In-depth knowledge of financial markets, investment strategies, and regulatory requirements.
• Highly organized, self-motivated, and able to manage multiple priorities effectively.
• Strong interpersonal skills and ability to build rapport with a diverse range of stakeholders.

Job Responsibilities:

• Assist in the development and implementation of investor relations strategies to enhance the company's visibility and reputation within the investment community.
• Act as a liaison between the company and its investors, analysts, and other financial stakeholders.
• Prepare and present the company’s financial performance, strategies, and business outlook to potential and existing investors.
• Support the preparation of financial reports, earnings releases, and investor presentations to ensure clear communication of the company’s financial status and strategic goals.
• Monitor and analyze market trends and competitor activities to provide insights and inform communications with the investment community.
• Collaborate with finance, legal, and corporate communication teams to align messaging and ensure compliance with relevant regulations.
• Gather investor feedback and insights to improve investor relations strategies and address stakeholder concerns.
• Organize investor meetings, conference calls, and events to facilitate engagement with shareholders and the broader investment community.
• Stay updated on industry developments and trends that could impact the company’s investor relations efforts.

Job Requirements:

• Bachelor's degree in Finance, Business Administration, or a related field; a Master's degree is an advantage.
• Minimum of 5-7 years of experience in investor relations, corporate finance, or financial analysis.
• Strong communication and presentation skills with the ability to articulate complex financial information clearly.
• Excellent analytical skills with a keen attention to financial data and market trends.
• Experience in working with diverse stakeholders and building strong investor relationships.
• Familiarity with regulatory frameworks and compliance in investor relations.
• Highly organized and detail-oriented, capable of managing multiple projects effectively.
• Proficient in both English and Bahasa Malaysia; additional languages are a plus.

Job Responsibilities:

• Lead the legal and secretarial functions for OCIM SDN BHD, providing strategic direction and oversight in all legal matters.
• Ensure the company complies with all regulatory requirements and maintains the highest standards of corporate governance.
• Advise senior management and the Board of Directors on legal risks, corporate governance issues, and related matters.
• Draft, negotiate, and review a wide range of contracts and legal documents to protect the company's interests.
• Manage the company's corporate records, filings, and compliance with statutory obligations.
• Oversee the preparation of minutes for Board meetings, annual general meetings, and other corporate meetings.
• Monitor regulatory changes and ensure the company adapts its processes accordingly to mitigate risk.
• Develop training programs on legal compliance and corporate governance for staff and management.
• Coordinate with external legal advisors and manage relationships to ensure effective legal representation.
• Lead and manage the legal department's team, fostering a culture of excellence and continuous improvement.

Job Requirements:

• Law degree (LLB) and a valid license to practice law.
• Minimum of 10 years of legal experience, with at least 5 years in a managerial role, preferably in corporate law or with a focus on governance and compliance.
• Extensive knowledge of legal principles, corporate regulations, and best practices for corporate governance.
• Exceptional drafting and negotiation skills, with the ability to handle complex legal documents.
• Strong strategic thinking and problem-solving skills, with a high level of integrity and professionalism.
• Excellent communication and leadership skills, capable of influencing and advising senior stakeholders.
• Ability to manage multiple priorities and projects effectively in a fast-paced environment.
• Fluency in English and Bahasa Malaysia; proficiency in other languages is an advantage.
• Demonstrated ability to manage confidential information discreetly and effectively.

Job Responsibilities:

• Develop and implement comprehensive corporate communication strategies that effectively promote the company's brand, values, and mission.
• Manage the creation of corporate communications materials, including press releases, speeches, annual reports, and internal communications.
• Oversee media relations efforts, including building and maintaining strong relationships with journalists and media outlets to secure positive coverage for the company.
• Coordinate crisis communication strategies to manage and mitigate reputational risks effectively.
• Support the planning and execution of corporate events and stakeholder engagement initiatives.
• Ensure consistent messaging across all communication channels and develop communication guidelines for the organization.
• Monitor and analyze media coverage and public perception of the company, providing insights and recommendations for improvement.
• Collaborate with internal departments to align corporate communication strategies with business objectives and initiatives.
• Supervise and mentor junior communication staff, fostering a collaborative and high-performance work environment.

Job Requirements:

• Bachelor's degree in Communications, Public Relations, Journalism, or a related field; a Master's degree is a plus.
• Minimum of 5-7 years of experience in corporate communications, public relations, or a related field.
• Proven track record of developing and executing successful communication strategies.
• Exceptional writing, editing, and verbal communication skills.
• Strong media relations experience with established contacts in the media industry.
• Experience in crisis communication and reputational management.
• Ability to work collaboratively across functions and build relationships with diverse stakeholders.
• Highly organized with excellent project management skills and the ability to manage multiple priorities effectively.
• Fluency in English and Bahasa Malaysia; proficiency in other languages is a plus.

Job Responsibilities

• Lead the overall HR strategy, ensuring alignment with the company’s goals and objectives.
• Oversee all HR functions including recruitment, talent management, compensation and benefits, employee relations, performance management, and training and development.
• Develop and implement HR policies, programs, and initiatives that foster a high-performance culture and enhance employee engagement.
• Ensure compliance with labor laws and regulations while promoting fair and equitable treatment of all employees.
• Partner with senior management to identify organizational needs and develop solutions to drive business performance.
• Manage succession planning initiatives to ensure talent pipelines and organizational resilience.
• Monitor and analyze HR metrics to inform strategic planning and continuous improvement initiatives.
• Facilitate change management efforts and promote a positive work environment aligned with OCIM’s values and mission.
• Lead and mentor HR teams, fostering their professional growth and development.

Job Requirements

• Bachelor's degree in Human Resources Management, Business Administration, or a related field; a Master’s degree is a plus.
• Minimum of 10 years of progressive HR experience, with at least 5 years in a managerial role.
• Proven experience in developing and implementing HR strategies and best practices.
• Strong knowledge of HR regulations, labor laws, and employment standards.
• Exceptional leadership, communication, and interpersonal skills.
• Ability to influence and partner with all levels of the organization.
• Strong analytical and problem-solving skills, with proficiency in HR metrics and data analysis.
• Fluency in English and Bahasa Malaysia; proficiency in additional languages is an advantage.
• Passion for fostering an inclusive and engaging workplace culture.

Job Responsibilities:

• Manage the general affairs department, ensuring efficient operations and support of organizational functions.
• Oversee office management, including facilities maintenance, procurement, and logistical support to ensure a productive and safe work environment.
• Develop and implement policies and procedures related to general affairs, office services, and organizational compliance.
• Coordinate and manage corporate events, meetings, and activities, ensuring logistics and resources are adequately provided.
• Act as the primary point of contact for internal clients regarding general affairs, resolving issues and addressing concerns effectively.
• Monitor budgets related to general affairs, ensuring cost-effective management of resources and services.
• Lead the recruitment, training, and development of general affairs staff to cultivate a high-performance team.
• Foster communication and collaboration among departments to streamline processes and share resources effectively.
• Maintain an understanding of the company’s goals and objectives to support general affairs activities in alignment with business strategies.

Job Requirements:

• Bachelor's degree in Business Administration, Management, or a related field; a Master's degree is an advantage.
• Minimum of 5-7 years of experience in general affairs, facilities management, or office administration, with a track record of progressive responsibility.
• Strong organizational and project management skills, with attention to detail.
• Excellent communication and interpersonal skills, capable of building relationships across all levels of the organization.
• Demonstrated ability to manage budgets and optimize resources effectively.
• Proficient in using office management software and IT systems.
• Ability to work independently and take initiative while also being a collaborative team player.
• Strong problem-solving skills with the ability to adapt to changing priorities in a fast-paced environment.
• Fluency in English and Bahasa Malaysia; proficiency in additional languages is a plus.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values GETFS :

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

What you will do:

• To focus on the acquisition of new business in growing the SME/ commercial lending portfolio through with the objective to meet personal targets and department targets.
• To enhance the profitability of existing customers portfolio through a variety of products offered.
• Coordinate with other departments to facilitate the drawdown of facilities, maximise process efficiency and customer satisfaction.
• Provide updates on customer level information to relevant parties in the organization.
• To identify new opportunities on latest industry trends as to increase revenue growth of the company.

• Min 2-3 years of experience in sales and marketing especially in SME/ commercial.
• Knowledgeable in sales for SME banking/ trade finance products/ commercial.
• Possesses basic business acumen and familiar with SME client financing needs, issues, trends and policies in the country.
• Knowledge and understanding on financial analysis and risk management.
• Strong initiative and positive attitude.
• Able to work independently with high degree of commitment and integrity.
• Analytical and able to think strategically.
• Excellent writing, communications and interpersonal skills.
• Well versed in English and Bahasa Malaysia as well as Mandarin to cater for our Chinese market.
• Need to possess own transport as this job require a lot of travelling.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

Responsibilities:

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues.
• Work with various departments or stakeholders to ensure the products are delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays. (5 days work and 2 off days on a rotational basis)
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office.

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

Job Responsibilities:

• Develop and implement comprehensive risk management frameworks and strategies to enhance organizational integrity and mitigate risks.
• Lead the internal audit function, planning and conducting audits to assess the effectiveness of internal controls and compliance with regulations.
• Coordinate risk assessments and evaluations of business processes to identify vulnerabilities and areas for improvement.
• Prepare detailed audit reports, highlighting findings, recommendations, and action plans for management review.
• Monitor and follow up on the implementation of audit recommendations and corrective actions.
• Conduct integrity assessments and investigations into incidents of misconduct, ensuring adherence to ethical standards and corporate governance policies.
• Collaborate with cross-functional teams to promote a culture of risk awareness and integrity throughout the organization.
• Stay updated on industry best practices and regulatory changes related to risk management, audit, and integrity.
• Provide training and guidance to staff on risk management practices and audit processes.

Job Requirements:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field; a Master’s degree or professional certification (e.g., CIA, CISA, ACCA) is preferred.
• Minimum of 7-10 years of experience in risk management, audit, or compliance roles, with at least 3 years in a managerial position.
• Strong understanding of risk management principles and auditing standards.
• Proven ability to conduct audits and risk assessments effectively.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional communication and interpersonal skills, with the ability to interact with management and stakeholders effectively.
• Demonstrated leadership capabilities and experience in managing a team.
• Strong organizational skills and the ability to manage multiple priorities and deadlines.
• Fluency in English and Bahasa Malaysia; proficiency in other languages is a plus.

As a Senior Customer Success Engineer, you will be responsible for building and maintaining post-sales relationships with Dynatrace’s largest, most complex, and most valuable customers. A large percentage of the customers you engage with will be Enterprise customers from a Dynatrace spend perspective as well as some customers that are part of the Enterprise Success & Support program and have a mix of other dynatrace services involved. You will be a trusted strategic advisor, ensuring the successful deployment and adoption of all Dynatrace products. Customers hold CSE’s in high regard as experts and rely on you to guide them through ways of obtaining the most outstanding value from their Dynatrace solutions. You will align with customers' desired business outcomes, enable them on their existing products and services, and work with them to identify opportunities to expand into additional products and services, all while ensuring world-class customer experience, value, and satisfaction. 

As part of the account team, you will work closely with the entire account team to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.  

Responsibilities and Duties

• Constantly go above and beyond to serve our customers and be a shining, standard-setting example of our Core Values
• Triage, diagnose, and provide solutions to most complex configuration issues with Dynatrace solutions and non-Dynatrace integrations
• Strategise on the overall technical objectives and long-term goals of the customer and their business and strategic objectives
• Provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the product, and foster growth of the customer’s footprint
• Be the customer’s advocate by knowing their goals and use cases, then suggesting process improvements, product adoption, configuration, and additional features to meet their requirements
• Provide web-based training to user groups to support organisational adoption
• Undertake discovery and education activities to identify opportunities for Dynatrace usage across organisational functions and processes
• Function as a frontline technical resource for “best practice” and informal customer questions
• Engage with Dynatrace customer support as a customer advocate to ensure speedy resolution of customer issues
• Engage with Dynatrace Product management as the customer advocate on product roadmap discussions
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Maintain current functional and technical knowledge of Dynatrace products and services
• Help to document best practices in developing and using Dynatrace
• Provides insight, advice, and ‘street credibility’ with technical teams to understand technical issues and possible workarounds.
• Has deep understanding of customers’ infrastructure, architecture, and business/regulatory requirements to speed up resolution.

Scope of Position

To further develop the air export product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company's policies and procedures.

Major Duties and Responsibilities

Operations

• Create and maintain an effective department organization chart, which is designed for flexibility and growth
• Prepare, execute, monitor and update at regular intervals the business plan for the department
• Monitor and improve key departmental productivity indicators.
• Instill and foster a climate of compliance at all times to regulations.  This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements.
• Map and understand department process flow, constantly looking for areas of improved efficiency to offer customers better cycle times and service as well as controlling costs.
• Ensure all customers standard operating procedures are documented and kept up to date in the Desk Level Standard Operating Procedures database.
• Build and maintain strong relationships with vendors (airlines, trucking companies, and others)
• Work to be our vendors lowest cost customer through electronic booking, shipper built units, and other creative local market solutions to lower overall cost for both parties.
• Evaluate vendors at defined intervals per company policy, focusing on areas of possible improvement with corrective action plans where needed.
• Regularly read and review business and trade journals and attend industry events to further market and industry knowledge.
• Actively develop business for department through active involvement in sales and retention process and close coordination with sales department
• Complete 5 Sales and/or Retention Calls per week and ensure they are documented in the CRS database
• Ensure Customer reviews are completed with your regular customers
• Pro-actively provide pricing alternatives, routing solutions and technical assistance to clients through internal sales both regional and global
• Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer
• Take an active role in the transition of new business/ updates to existing business

Now part of the logistics division of the CMA CGM Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.

About the role

With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.

• Process customer’s orders/inquiries timely and accurately.
• Ensure customer’s orders are dispatched in the best route (transport plan) to optimize freight cost.

• Liaison with multiple parties including customers, overseas agents, etc for freight handling and/or other matters

• Handle shipping documentation (import/export / BL / documentation).

• Ensure compliance with customer’s Standard Operating Procedure.

• Communicate discrepancies/issues to team supervisor/manager when necessary.

• Consistently monitor emails and respond in a timely and professional manner to Customers and Appointed Service providers to provide full visibility to Customers.

• Responsible and familiarize with track & trace systems (LINK).

• Continuous update through communications on current statuses from Bollore network, international carriers, and subcontractors, troubleshooting any irregularities, and well well-prepared to construct information flows smoothly and timely to customers.

• Proactively request service failure reasons from the service providers' network and update Customers in the event of any service deviation from standard transport mapping.

• Ensure that contractual rates and agreed plans are always closely followed and aligned with Customers’ expectations.

• Work closely with OPM/RCM in preparing business review materials on a periodic basis (monthly & and quarterly).

• Lead periodic conference calls with the Customer's Control Tower or Key Contacts in reviewing the Dashboard Reports and time-critical shipments.
• Active participation in business reviews together with OPM/RCM to present our contractual performance and identify common service issues.
• With the support of peers, able to relate to the customer in transposing recurrence service issues.
• Carrying out any other ad-hoc work instruction requests made by the supervisor/manager.

The successful candidate

• Experience in transport management / freight forwarding (air operations)
• Knowledge in flow management/control tower / IFF contract operations management / key accounts
• Knowledge in freight forwarding, AOG and oversize cargo will be an advantage
• Excellent command of written and spoken English
• Must be willing to work on a 24/7 rotational shift
• Customer centric mindset

• Manage hotel’s pre-opening operations.
• Ensure profit optimization and superior guest experience.​.
• Drive the hotel’s commercial performance.
• Create a performance-driven culture that meets the business objectives of key stakeholders: guests, employees, owners, and Accor.