A、租賃

• 在成功時代廣場購物中心尋找新的潛在租戶。
• 跟進現有房客的租務事宜。
• 進行與公寓租賃、入住和續租相關的活動，包括產生和處理流量、租賃公寓、篩選潛在客戶以及準備租賃文件。
• 尋找潛在客戶以促進購物中心的業務。
• 協商並向潛在客戶提供租賃協議條款的最佳報價。
• 與裝修設計團隊聯絡和協調，就購物中心的概念、定位、佈局、設計和規格向客戶提供建議。
• 與客戶保持良好的關係。
• 準備季度行銷報告。
• 聽取零售商的詢問並依主題提出相關的零售空間。對於相關樓層。
• 對新零售概念、租金調查、商場新開發等一般資訊和比較資訊進行市場調查和研究。
• 在工程展開前協助核准租戶的裝修計畫。
• 制定策略並轉換可用零售空間以增加收入。
• 帶領租賃團隊團結一致，激發團隊合作。
• 臨時開展獨特零售概念的合資項目。
  
  

B. 租賃管理

• 負責妥善維護租賃協議和租戶檔案。
• 監控新租賃的所有相關文件是否已正確記錄並正確編譯。
• 調查租戶和業主的福利及其有效要求。
• 確保所有租戶遵守購物中心的規則和規定。
• 規範租戶對租賃協議的修改請求。
• 就有關不遵守和/或違反租賃協議的問題與律師聯絡。
• 協助審批裝修押金及其他相關押金的退還事宜。
• 與廣告及促銷團隊密切合作，協助租戶提高知名度並在商場內進行聯合促銷
  透過持續監控，確保所有租戶遵守租金回饋條件。
• 確保所有相關通知和通知及時分發給租戶
• 協助營運和維護團隊確保廁所、公共區域、燈光和自動扶梯等公共設施始終保持令人滿意的狀態
• 就租戶投訴及營運事宜與營運及維修部及保安部聯絡

津貼和福利

• 員工股權
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 醫療保險
• 事假
• 開放文化
• 健身會員資格
• 牙科保險
• 視力保險

工作目的：

該職位將負責提高營運效率、確保卓越的客戶服務並最大限度地提高獲利能力。職責將涵蓋商店管理的各個方面，包括銷售業績、成本控制、庫存管理和團隊領導。

主要責任

銷售與財務管理：

• 監控日常銷售業績並努力實現銷售目標。
• 分析銷售數據、識別趨勢並實施策略以優化收入。
• 透過管理庫存水準、定價策略和減少浪費措施來控制銷售成本 (COGS)。

關鍵績效指標監控：

• 追蹤關鍵績效指標 (KPI)，例如每工時銷售、平均交易價值和客戶滿意度分數。
• 使用 KPI 數據確定需要改進的領域並實施行動計劃以提高商店績效。

庫存和庫存控制：

• 管理庫存水準並定期檢查庫存，以防止庫存短缺或過剩。
• 透過高效的庫存管理實踐優化庫存週轉並最大限度地減少浪費。

廢棄物管理：

• 監控食物浪費程度並實施減少浪費的策略，例如份量控制措施和庫存週轉。
• 與廚房團隊合作，盡量減少食物腐敗並確保新鮮。

人力資源管理：

• 監督並向團隊成員分配任務，以確保順利運作和最佳的客戶服務。
• 根據業務需求和勞動力預算安排輪班並管理人員配備水準。
• 培訓、指導和評估員工績效，以維持高績效的團隊。

資格和技能：

• 批判性思維和解決問題的能力，以應對營運挑戰、解決客戶投訴並做出數據驅動的決策。
• 強大的口頭和書面溝通能力，能夠與客戶互動、向員工傳達期望以及與管理層合作。
• 熟悉庫存管理系統和程序。
• 強大的領導力和人際交往能力，可以激勵和激勵團隊成員。
• 靈活適應不斷變化的業務需求，應對快節奏環境中的壓力，並在必要時快速做出決策。
• 了解食品安全法規和最佳實務。

津貼和福利

• 事假
• 開放文化
• 個人發展機會

我們正在尋找一個充滿活力的人來擔任會員經理的角色。該職位直接向執行長匯報，將透過策略規劃、有針對性的外展以及與潛在和現有會員的積極互動，在推動會員獲取和保留方面發揮至關重要的作用。加入一個充滿活力的團隊，他們熱衷於推動英國-馬來西亞企業和雙邊貿易關係的發展。

• 制定並實施策略計劃以實現會員收入目標。
• 主動管理潛在會員資料庫並執行可行的計劃以滿足會員成長預測。
• 與跨職能團隊合作，開展創新招募活動和舉措，透過會議、演示和其他努力吸引潛在成員。
• 追蹤並報告銷售線索、會議和銷售績效，以供管理審查。
• 使用新聯絡人和現有聯絡人的資訊維護和更新 CRM 系統。
• 交叉銷售商會的產品，包括贊助、廣告、活動桌/門票和貿易服務，以實現價值最大化。
• 與會員建立並維持強而有力的溝通和關係，讓他們了解商會的活動，突顯優勢，發現鼓勵積極參與的新機會。
• 透過引入新理念和解決方案來創新和增強會員服務，以增加會員價值。
• 與傳播團隊合作創建引人入勝的材料，突顯會員資格的好處，特別是對於高級會員而言。
• 積極且準確地管理會員資料和檔案。
• 領導年度會員保留活動，確保無縫更新流程並實現保留目標。
• 建立和培養會員網絡（例如檳城、柔佛、年輕專業人士、女性），在商會社群內建立牢固的聯繫。

其他的

• 支持商會的重要措施並根據需要與其他部門合作。
• 在接受新任務或特殊項目時表現出靈活性。

要求

• 擁有五 (5) 年或以上從事業務開發和客戶關係管理經驗的學士學位。
• 在交叉銷售、創建創新招募活動方面擁有成熟的專業知識
• 具有強大分析能力的策略思想家
• 較強的人際溝通、溝通和表達能力，並具備良好的英語書面和口語能力。
• 具有多任務處理能力、願意做更多事情並在壓力下茁壯成長
• 適應能力和協作是成功的基本品質

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 醫療保險
• 牙科保險
• 視力保險

We are seeking a dynamic individual to take on the role of Membership Manager. Reporting directly to the CEO, the role will play a crucial role on driving membership acquisition and retention through strategic planning, targeted outreach and active engagement with potential and existing members. Join a dynamic team who are passionate about advancing the growth of the UK-Malaysia businesses and bilateral trade relations.

• Develop and implement strategic plans to achieve membership revenue targets.
• Proactively manage a database of potential members and execute actionable plans to meet membership growth projections.
• Collaborate with cross-functional teams to create innovate innovation recruitment campaigns and initiatives, engaging potential members through meetings, presentations and other efforts.
• Track and report lead, meetings, and sales performance for management review.
• Maintain and update the CRM system with new contacts and information about existing contacts.
• Cross-sell the Chambers offerings, including sponsorship, advertisement, events tables/ticket and trade services to maximise value.
• Build and maintain strong communications and relationships with members to keep them informed of Chamber’s activities, highlight benefits, identity new opportunities encouraging active participation.
• Innovate and enhance membership services by introducing new ideas and solutions to increase member value.
• Partner with the communications team to create engaging materials that highlight the benefits of membership especially for premium members.
• Actively manage member data and profiles accurately.
• Lead the annual membership retention campaign, ensuring a seamless renewal process and meeting retention target.
• Build and nurture member networks (e.g. Penang, Johor, young professionals, women), fostering strong connections within the Chamber community.

Others

• Support key Chamber initiative and collaborate with other departments as needed.
• Demonstrate flexibility in taking on new assignments or special projects.

Requirements

• A bachelor’s degree with five (5) or more years in business development and client relationship management. 
• Proven expertise in cross selling, creating innovating recruitment campaigns
• Strategic thinker with strong analytical skills
• Strong interpersonal, communication and presentation skills, with an excellent command of written and spoken English as a prerequisite.
• Demonstrated ability to multitask, willingness to do more and thrive under pressure
• Adaptability and Collaboration are essential qualities for success

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Medical insurance
• Dental insurance
• Vision insurance

Requirements:

• Possess at least Bachelor’s Degree in Finance/Accounting or equivalent
• Fresh Graduates are encouraged to apply for associate position
• Minimum 3-4 years related working experience in Investor Relations and Public Relations role and/or research field for senior associate / assistant manager position
• Excellent spoken & written English with strong presentation skill
• Good interpersonal and communications skills
• Able to interpret financial statements
• High proficiency in Microsoft office (PowerPoint, Excel, Word, etc.)

Responsibilities:

• Develop and implement effective investor relations and public relations strategy and build strong relationship with investors to optimize the client’s value and increase its visibility in the investment community.
• Build strong relationship and maintain primary point of contact with the market/research analysts, investment community and media houses.
• Preparation of communication materials such as corporate presentation, factsheet, anticipated questions and answers, press release and etc.
• Create and manage a strong reputation of the client by demonstrating consistent and clear communication between internal and external parties.
• Ability to manage and coordinate with vendors on corporate events for clients (i.e. IPO launch events)

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• Company overseas trip and Bonus

營運管理:

• 監督商務中心的日常運營，確保所有設施順利運作。
• 管理辦公空間、會議室和共享辦公區域，以滿足不同的客戶需求。
• 確保遵守健康、安全和監管標準。

客戶關係管理：

• 作為租戶和客戶的主要聯絡人。
• 及時、專業地解決客戶的詢問和疑慮。
• 建立並維持牢固的關係，以提高客戶滿意度和保留率。

銷售和行銷：

• 制定並實施策略以吸引新客戶並留住現有客戶。
• 透過行銷活動和社交活動推廣商務中心。
• 與潛在客戶談判合約、定價和租賃協議。
• 有效處理租賃和合約續約。

財務管理：

• 準備和管理中心的預算以確保成本效率。
• 監控財務績效，包括收入、支出和獲利能力。
• 為高階管理層產生定期財務和營運報告。
• 有效管理租金收取流程。

團隊領導：

• 招募、培訓和監督員工以維持高服務標準。
• 進行績效評估並提供持續的指導和專業發展。
• 營造一個積極的工作環境，以激勵和吸引團隊成員。

設施管理：

• 監督設施的維護、清潔和整體展示。
• 必要時與外部供應商和服務提供者進行協調。
• 確保技術和設備的功能支援業務運作。

教育背景與經驗：

• 工商管理、管理或相關領域的學士學位。
• 至少 3-5 年設施或商務中心管理經驗。
• 銷售、行銷或客戶服務經驗是一個強大的優勢。

技能：

• 強大的領導和人員管理能力。
• 優秀的溝通和人際交往能力。
• 精通財務和營運管理。
• 較強的解決問題和決策能力。
• 熟悉 CRM 和物業管理者優先

津貼和福利

• 附近的公共交通
• 中心位置
• 定期團隊活動
• 醫療保險
• 開放文化

Responsibilities:

The successful candidates will be responsible for promoting & selling InNET Products & Services to existing and potential customers.

• Achieving growth and hitting sales targets as KPI set
• Working with Sales team to continuously design and implement strategic sales plan to expands company’s customer base
• To Build and promote strong and long-lasting customer relationships with them by understanding their needs
• Represent InNET in an ethical and principled manner.
• To develop new customers for the company

Requirements:

• Candidate must possess at least a Higher Secondary/STPM/”A” Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, in any field
• Minimum with 2 year(s) of working experience in Sales & Marketing will be an added advantage.
• Ability to communicate, present and influence credibly and effectively at all levels of the organization
• Independent and high level of creativity to drive the sales process from planning to closing
• Proficient in Microsoft Word, Excel & PowerPoint.
• Disciplined, high level of commitment, self-motivated, self-confident, proactive & result oriented.
• Excellent communication and presentation skills in English, Bahasa Malaysia & Mandarin would be an added advantage.
• Must possess own transport & willing to travel around Malaysia when required.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

整體責任：

1. 協助經理處理整體人力資源職能，包括招募、薪資和福利、勞資關係、員工關係和薪資。

整體職責：

1. 協助制定和實施所有人力資源政策和程序，並確保它們始終符合公司和市場慣例。
2. 審查和監督招募過程。
3. 審查和監督以確保紀律和IR問題符合法定要求以及公司的政策和程序。
4. 協助與員工紀律有關的任何調查工作。
5. 與指定診所/醫院密切合作，確保對所有醫療相關福利進行適當的控制流程。
6. 監督當地管理機構或集團其他部門法律要求的記錄維護和資訊交流
7. 突出系統中的任何違規行為並向人力資源經理提出建議。
8. 協助制定員工手冊。
9. 編制部門年度預算。
10. 為人力資源部門的低階工作人員提供培訓，以確保他們了解與各種福利計劃相關的所有當前政策和程序。

薪資單：

1. 能夠處理至少 300 多名員工。
2. 確保按時、準確地處理每月薪資單。
3. 確保工資管理符合工資和報酬的法定規定以及公司的政策和程序。
4. 在將其提交給人力資源經理之前檢查已處理的每月薪資單
5. 確保考核制度落實處，做好年度績效考核工作。

要求：

1. 五 (5) 年類似職位/人力資源領域的工作經驗。
2. 工商管理/人力資源管理學位/文憑或同等學歷。

津貼和福利

• 員工股權
• 附近的公共交通
• 中心位置
• 醫療保險
• 事假
• 個人發展機會
• 健身會員資格
• 社險和公積金
• 光學及牙科

The Accounting Manager is responsible for managing the day-to-day operations of the accounting department, ensuring the accuracy of financial data, and providing strategic guidance on financial matters. This role involves coordinating with various departments to ensure financial compliance and efficiency, as well as supporting the executive team with financial planning and analysis.

Key Responsibilities:

Financial Reporting:

• Prepare monthly, quarterly, and annual financial statements in accordance with accounting standards.
• Analyze financial data and present insights to the management team.
• Ensure timely and accurate reporting of financial information to stakeholders.

Budgeting and Forecasting:

• Develop and manage the company’s annual budget and financial forecasts.
• Monitor actual performance against budget, identify variances, and recommend corrective actions.
• Support departments in preparing their budgets and forecasts.

Accounting Operations:

• Oversee the accounting department, including accounts payable, accounts receivable, payroll, and general ledger.
• Ensure the accuracy of all financial transactions and records.
• Maintain and improve internal controls over financial reporting.

Compliance and Audits:

• Ensure compliance with financial regulations and accounting standards (e.g., GAAP, IFRS).
• Coordinate external audits and work closely with auditors to ensure successful audit outcomes.
• Manage tax reporting and compliance with local, state, and federal regulations.

Cash Flow Management:

• Monitor cash flow and manage cash reserves to ensure the company’s financial stability.
• Develop strategies for effective cash management and optimize working capital.

Financial Analysis:

• Conduct financial analysis to support decision-making, including profitability analysis, cost analysis, and investment analysis.
• Provide strategic recommendations based on financial analysis and projections.

Strategic Planning:

• Collaborate with senior management in developing long-term financial strategies.
• Provide financial insights to support business growth and expansion initiatives.
• Participate in the development of corporate strategies and plans.

Team Leadership and Development:

• Lead and mentor the finance and accounting team, promoting a culture of continuous improvement.
• Ensure team members are trained on accounting standards and financial procedures.
• Conduct performance evaluations and support career development for team members.

Risk Management:

• Identify financial risks and develop mitigation strategies.
• Ensure that the company has adequate insurance coverage and risk management policies in place.

Systems and Process Improvement:

• Evaluate and implement financial systems to improve efficiency and accuracy.
• Continuously seek ways to improve financial processes and reporting.

Perform any tasks as assigned by manager.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field. CPA, CMA, or similar certification preferred.
• Minimum of 5-7 years of experience in accounting or finance, with at least 3 years in a supervisory or managerial role.
• Full working rights for Malaysia 
• Strong knowledge of accounting principles, financial reporting, and financial analysis.
• Excellent communication, leadership, and organizational skills.
• Ability to work under pressure and meet tight deadlines.
• Strong analytical and problem-solving skills.
• Able to start immediately would be added advantages

• Good working environment
• Career progression
• Good working culture

Responsibilities

Brand Management

• Maintain up-to-date knowledge of trends, society and culture.
• Disseminate information to provide relevance to brands.
• Place brands in the hearts and minds of the right people.
• Assist clients to see the brand from the “people’s” viewpoint.

Develop Selling Strategies Creative Briefs

• Develop brand selling strategies for nominated brands.
• Develop creative briefs for nominated brands.
• Present/ sell creative briefs to client and creative dept.
• Use research and other initiatives to validate thinking.
• Develop presentations to bring strategies alive
• Contribute to client meeting.
• Evaluate creative against strategy

Requirements

• A bachelor’s degree in Marketing, Business Administration, or a related field is required.
• A minimum of 10 years of experience in strategic planning or a related role within advertising or marketing agencies is essential.
• Understanding of relevant contexts ( i.e, people + category + brand)

Only shortlisted candidate will be notified.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Key Responsibilities:

1. Branch Operations Oversight

• Supervise and ensure the smooth daily operation of all branches.
• Conduct regular branch visits to monitor performance, resolve issues, and uphold operational standards.
• Standardize processes to ensure consistency and efficiency across branches.

2. Sales and Revenue Growth

• Develop and implement strategies to meet and exceed sales targets across all branches.
• Analyze branch sales performance and implement corrective actions when necessary.
• Drive initiatives to enhance customer satisfaction and loyalty.

3. Leadership and Team Development

• Mentor and train branch supervisors and team to enhance leadership skills and branch performance.
• Provide guidance, training, and support to ensure supervisors and their teams meet objectives.
• Foster a culture of collaboration and accountability among teams.
• Work closely with senior management to define measurable goals tied to the incentive program.
• Track progress against targets and report achievements transparently.

5. Business Development

• Identify growth opportunities and recommend new strategies to improve sales performance.
• Collaborate with marketing and merchandising teams to plan and execute promotional activities.
• Stay informed about market trends and industry innovations to drive business growth.

6. Reporting and Communication

• Prepare detailed reports on branch performance and sales for senior management.
• Act as the key communication link between branches and the head office.
• Ensure clear and consistent communication of company goals and initiatives to branch teams.

Qualifications and Skills:

Education:

• Bachelor’s degree in Business Administration, Retail Management, or a related field.

Experience:

• Proven experience as a Retail Manager or similar role managing multiple branches.
• Strong track record of achieving and exceeding sales targets.

Skills:

• Exceptional leadership and coaching skills.
• Results-driven with a strategic mindset.
• Strong communication and interpersonal skills.
• Proficient in retail management software and sales tracking tools.
• Excellent analytical and problem-solving abilities.

Preferred Skills:

• Experience designing and managing incentive programs.
• Familiarity with inventory and merchandising management.

Work Environment:

• Frequent travel to branches to oversee operations.
• Flexible working hours may be required to align with branch activities.

Job location - MIdvalley Megamall KL, IOI City Mall, 1Utama, Sunway Pyramid Selangor, Gurney Plaza, Queensbay Mall Penang, Midvalley SouthKey JB

candidate who interested this job can contact Ms. Pua

Contact : 0127832393

Email : gebgeb2013@gmail.com 

Perks & Benefits

• EPF,
• SOCSO,
• EIS,
• Annual leave,
• Birthday gifs&Bonus

We are established & dynamic Main Contractor Company registered based in Kepong. Due to rapid expansion programs, we invite suitable aggresive candidates to join our team for the follow vacancy: 

Responsibilities: 

• Construction schedule development and input
• Coordination and direction for all construction matters and issue
• Monitor the performance of the project from a construction perspective
• Initate and direct safety and quality audits
• Overseeing the performance of construction phase of contract commitment to ensure timely execution of work
• Able to work independently and under presure, strong interpersonal skills and ability to plan, organize and coordinate to exceed company standard. 
• Manager and Supervisor team of construction employee at site.

Requirements:

• Candidate must posses at least a Professional Certificate, Diploma, Advanced/ Higher/ Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering(Civil), Quantity Survey, Architecture or equivalent.
• Required skill(s): Ms Office, Ms Project, AutoCAD
• Required language(s): Bahasa Melayu, Chinese, English
• At least 10 year(s) of working exprience in the related field is required for this position. 
• Preferably Managers specializing in Engineering - Civil/ Construction/ Structural or equivalent. 
• Applicants must be willing to be designated at any site.(Outstation & Local) for outstation accomodation would be provided.
• Able to commerce work immediately & posses own vehicle would be an added advantage. 

Interested candidates, kindly APPLY ONLINE or submit your application by FAX/ EMAIL to: 

MERGER INSIGHT BUILDERS SDN. BHD.

No.64-1 Jalan 2/17,

Taman Fadason,Off Jalan Kepong,

52100 Kuala Lumpur

Tel : 03-62592768/98

Fax: 03-62425138

Email: mergerinsight@gmail.com

Perks & Benefits

• Personal leave
• Personal development opportunities

Requirements:

• Possess at least Bachelor’s Degree in Finance/Accounting or equivalent
• Fresh Graduates are encouraged to apply for associate position
• Minimum 3-4 years related working experience in Investor Relations and Public Relations role and/or research field for senior associate / assistant manager position
• Excellent spoken & written English with strong presentation skill
• Good interpersonal and communications skills
• Able to interpret financial statements
• High proficiency in Microsoft office (PowerPoint, Excel, Word, etc.)

Responsibilities:

• Develop and implement effective investor relations and public relations strategy and build strong relationship with investors to optimize the client’s value and increase its visibility in the investment community.
• Build strong relationship and maintain primary point of contact with the market/research analysts, investment community and media houses.
• Preparation of communication materials such as corporate presentation, factsheet, anticipated questions and answers, press release and etc.
• Create and manage a strong reputation of the client by demonstrating consistent and clear communication between internal and external parties.
• Ability to manage and coordinate with vendors on corporate events for clients (i.e. IPO launch events)

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• Company overseas trip and Bonus

Job Description

• Maintain full set of accounts.
• Involvement in day-to-day accounting operations.
• Prepare month-end closing schedules and reconciliations.
• Oversee daily activities of accounting related issues.
• Plan for project cash flows.
• Provide accounting related analysis and management reports as and when required.
• Conduct tax planning (including SST impact) for new development projects and maintain proper records.
• Participate in preparation of Budgets and Cash Flow Planning.
• Monitor SST submission, status of refund and payment.
• Provide support for internal and external audit, tax reporting and submission of government returns.
• Ensure all financial records are maintained properly.
• Any other duties as may be assigned from time to time by the Superior.

Requirement

• Experience in the Project Accounting and Construction Industry is preferred.
• Able to speak, read and write in English, Mandarin & Bahasa Malaysia (to liaise with English & Mandarin counterpart).
• Degree, Diploma in Accounting or partially qualified in ACCA.
• Minimum 7-10 years of relevant working experience. 
• Excellent in Microsoft Excel and Power Point.
• Accounting software.
• Knowledge in handling SST submission.
• Possess high level of integrity, meticulous and good analytical skills.
• Must be self-motivated and a good team player.

Responsibilities

• Provides advice, information and support to managers and employees on HR policies and procedures in line with best practice
• Coordinates and monitors the administration of all human resource activity
• Manages the joiner and leaver process from beginning to end, and ensures inductions and exit interviews are carried out
• Controls the monthly payroll and works with HR systems to ensure a smooth and efficient process
• Produces contracts of varying terms and conditions – consultants, temporary and permanent in compliance with Company policy and labor regulations
• Advises employees on the agency’s benefit offering
• Assists in training and development requirements for the agency
• Coordinates the agency recruitment process from posting roles to shortlisting candidates
• Continual policy and process development; communicates and implements policies and procedures in line with benchmarks and employment law regulation
• Build contact with local Universities in building new and young talent pool
• Plan annual internships program – working directly with Universities/Colleges
• Build a good base of talent pool – working closely with Regional team and also connect with industry peers
• Managing staff related issues
• Perform other ad-hoc tasks as assigned by reporting manager

Only shortlisted candidate will be notified

Perks & Benefits

• Central location
• Flexible working hours
• Casual dress code
• Medical insurance
• Open culture
• Personal development opportunities
• Remote work flexibility

主要職責：

1. 分支機構營運監督

• 監督並保證各分公司日常運作的順利進行。
• 定期拜訪分支機構，以監控績效、解決問題並維護營運標準。
• 標準化流程以確保分公司之間的一致性和效率。

2. 銷售和收入成長

• 制定並實施策略，以達到並超越所有分公司的銷售目標。
• 分析分公司銷售業績並在必要時採取糾正措施。
• 推動提高客戶滿意度和忠誠度的措施。

3. 領導力與團隊發展

• 指導和培訓分行主管和團隊，以提高領導技能和分行績效。
• 提供指導、培訓和支持，以確保主管及其團隊實現目標。
• 培養團隊之間的協作和問責文化。
• 與高階管理層密切合作，以確定與激勵計劃相關的可衡量目標。
• 追蹤目標進度並透明地報告成果。

5. 業務發展

• 識別成長機會並推薦新策略以提高銷售業績。
• 與行銷和銷售團隊合作規劃和執行促銷活動。
• 隨時了解市場趨勢和行業創新，以推動業務成長。

6. 報告與溝通

• 為高階管理層準備有關分公司績效和銷售的詳細報告。
• 充當分行與總行之間的關鍵溝通紐帶。
• 確保與分公司團隊清晰、一致地溝通公司目標和措施。

資格和技能：

教育：

• 工商管理、零售管理或相關領域的學士學位。

經驗：

• 擁有擔任零售經理或管理多個分支機構的類似角色的豐富經驗。
• 實現並超過銷售目標的良好記錄。

技能：

• 卓越的領導和輔導能力。
• 以結果為導向，具有策略性思維。
• 較強的溝通和人際交往能力。
• 精通零售管理軟體和銷售追蹤工具。
• 優秀的分析和解決問題的能力。

首選技能：

• 擁有設計和管理激勵計劃的經驗。
• 熟悉庫存和商品管理。

工作環境：

• 經常前往分公司監督營運。
• 可能需要靈活的工作時間以適應分支機構的活動。

工作地點 - MIdvalley Megamall KL、IOI City Mall、1Utama、Sunway Pyramid Selangor、Gurney Plaza、Queensbay Mall Penang、Midvalley SouthKey JB

津貼和福利

• 公積金,
• 社會保險機構,
• 電化學阻抗譜,
• 年假，
• 生日禮物&獎金

Key Responsibilities:

• Initiate outbound calls to potential customers from provided lead lists or databases.
• Develop a strong understanding of our products/services and effectively communicate their features and benefits to potential customers.
• Build rapport with prospects, actively listen to their needs, and tailor your pitch accordingly.
• Deliver persuasive sales pitches and overcome objections to convert leads into customers.
• Keep accurate records of all interactions, update customer profiles, and maintain a comprehensive database.
• Meet or exceed monthly and quarterly sales targets and KPIs.
• Follow up with leads who have shown interest but have not committed.
• Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Stay informed about industry trends, competitors, and customer preferences to adapt sales strategies accordingly.
• Prepare and submit regular sales reports to track performance and identify areas for improvement.

Requirements:-

• At least 4 years of proven experience in telesales or outbound sales, preferably in a similar industry.
• Strong communication skills both verbal and written.
• Excellent interpersonal skills and the ability to build rapport quickly.
• Goal-oriented and self-motivated with a strong desire to achieve targets.
• Ability to work independently and as part of a team.
• Knowledge of the products/services being offered and the ability to convey this information convincingly.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Central location
• Casual dress code
• Personal leave
• Open culture
• Personal development opportunities

職責

• 根據最佳實踐，向經理和員工提供有關人力資源政策和程序的建議、資訊和支持
• 協調和監督所有人力資源活動的管理
• 從頭到尾管理入會和離職流程，並確保進行入職培訓和離職面談
• 控制每月薪資並與人力資源系統合作，確保流程順利且有效率
• 根據公司政策和勞動法規制定不同條款和條件的合約——臨時和永久的顧問合約
• 就該機構的福利提供向員工提供建議
• 協助機構滿足培訓和發展要求
• 協調機構招募流程，從發布職缺到篩選候選人
• 持續的政策和流程發展；根據基準和就業法規定傳達和實施政策和程序
• 與當地大學建立聯繫，建立新青年人才庫
• 規劃年度實習計畫－直接與大學/學院合作
• 建立良好的人才庫基礎—與區域團隊密切合作，並與業界同行建立聯繫
• 管理員工相關問題
• 執行報告經理指派的其他臨時任務

只有入圍候選人才會收到通知

津貼和福利

• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 醫療保險
• 開放文化
• 個人發展機會
• 遠距工作彈性

Customer Service Representative - Join Our Digital Bank Project!

Are you ready to take your career to new heights? We invite you to be part of our groundbreaking digital bank project, where limitless opportunities await!

About Us: We’re not just a team; we’re a community of visionaries, innovators, and trailblazers. Collaborate closely with industry experts in a supportive environment that fosters creativity and exploration. Shape the future with us today!

Job Description: As a Customer Service Representative, you’ll play a crucial role in ensuring exceptional customer experiences. Here’s what you’ll do:

• Handle inbound/outbound enquiries, feedback and provide resolutions to end user and merchant over the phone or via emails relating to renowned product;  
• Provide accurate and efficient support work relating to the renowned products;  
• Ensure targets (customer satisfaction index, first call resolution, productivity) are met;  
• Obtain customer and merchant details to ensure all information are accurately and promptly keyed into database for transaction;  
• Actively promote and educate customers and merchant on the use of self-help and our digital services;  
• Generate interest in new products or services and connect customers and merchant with salesperson or small medium enterprise when required;  
• Ensure first call resolution and effective follow up with stakeholder for case closure in accordance to standard;  
• Collect and record customer and merchant feedback/information and share to Team Leader for proper escalation to appropriate departments for service / product improvement;  
• To assist Team Leaders and Supervisors in executing activities as planned in business and action plan;  
• To handle interaction in a professional manner and achieves quality standard and work with Team Leaders, Supervisors and Quality Assurance Executives on the strategy to improve quality standard that lead to excellent customer service; and  
• Able to diagnose technical problems and perform troubleshooting for end user and merchant.  

Requirements:  

• Candidate must possess at least SPM / Diploma / Advanced / Higher / Graduate Diploma or Bachelor's Degree in any fields or equivalent;  
• Fresh graduates and experienced candidate with a minimum of 1 year of working experience in call centre environment (Preferably in ecommerce sector and banking industry);  
• Moderate or Strong knowledge in Microsoft Office programs – proficiency in Microsoft Excel, Microsoft Word;  
• Excellent written and verbal communication skills in English, proficiency in other additional languages such as Malay, Cantonese or Mandarin will be an advantage;  
• Able to work under pressure;  
• Ability to work with cross-functional team to coordinate for desired output;  
• Excellent phone disposition;  
• Self-motivated, positive attitude and ability to manage multiple tasks in a fast-paced environment;  
• Passionate towards customer satisfaction;  
• Able to work on shift; and  
• Able to response customer with written communications, interact with customers to answer questions, solve problems, provide education, create awareness and maintain company’s reputation for high-quality service. 

Ready to embark on this thrilling adventure? Apply now:

https://seacapitalservices.wd3.myworkdayjobs.com/SEA_External/job/Customer-Service-Representative_JR00000065

Perks & Benefits

• EPF, Socso
• Allowance (travel, transportation, shift, meal, etc.)
• Nearby public transport
• Smart Casual dress code
• Free snacks / refreshment
• Medical insurance
• Open culture
• Personal development opportunities
• Flexi Benefits (Fitness, dental, childcare, traditional medical treatment etc)
• Insurance coverage
• Paid training and development

etc

職責

品牌管理

• 掌握趨勢、社會和文化的最新知識。
• 傳播訊息以提供與品牌的相關性。
• 將品牌置於正確人群的心中。
• 幫助客戶從「人」的角度看待品牌。

制定銷售策略創意簡報

• 為提名品牌制定品牌銷售策略。
• 為提名品牌制定創意簡介。
• 向客戶和創意部門展示/銷售創意簡報。
• 利用研究和其他措施來驗證想法。
• 制定簡報，使策略生動起來
• 為客戶會議做出貢獻。
• 根據策略評估創意

要求

• 需擁有行銷、工商管理或相關領域的學士學位。
• 至少 10 年在廣告或行銷機構的策略規劃或相關職位的經驗是必不可少的。
• 了解相關背景（即人+類別+品牌）

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

要求：

• 至少擁有金融/會計學士學位或同等學歷
• 鼓勵應屆畢業生申請助理職位
• 高級助理/助理經理職位至少 3-4 年投資者關係和公共關係角色和/或研究領域的相關工作經驗
• 優秀的英語口說與寫作能力，具有較強的表達能力
• 良好的人際溝通與溝通能力
• 能夠解讀財務報表
• 熟練使用 Microsoft Office（PowerPoint、Excel、Word 等）

職責：

• 制定並實施有效的投資者關係和公共關係策略，與投資者建立牢固的關係，以優化客戶的價值並提高其在投資界的知名度。
• 與市場/研究分析師、投資界和媒體建立牢固的關係並保持主要聯繫點。
• 準備溝通資料，例如公司介紹、概況介紹、預期問題與解答、新聞稿等。
• 透過展示內部和外部各方之間一致和清晰的溝通來創建和管理客戶的良好聲譽。
• 能夠為客戶管理和協調供應商的企業活動（即 IPO 啟動活動）

津貼和福利

• 事假
• 開放文化
• 個人發展機會
• 公司海外旅遊及獎金

Responsibilities :

• Responsible for overall project management including but not limited not to planning, coordination, implementation, execution and successful completion of project.

• Manage day-to-day operational aspects of multiple projects and exercise a high level of independent judgment in the conduct of business responsibility with minimal supervision.

• Responsible for handover of properties to purchasers satisfactorily and post completion matters.

• Liaison with the relevant authorities to obtain approvals timely.

• Conduct design reviews, closely monitor and coordinate with consultants on their deliverables. Resolve all technical issues.

• Manage all aspects of the contract and construction progress.

• Manage activities of site personnel to ensure project delivered on schedule and within quality and budget expectation.

• Review of legal documentations such as SPA, DMC, etc. and resolve relevant legal matters.

• Collaborate with multidisciplinary team including Architects, Interior Designer, Consultants, Specialists, Contractors, Sub-Contractors, and other professionals to ensure seamless execution

• Provide regular reports and feedbacks to the management timely

Requirements :

• Degree in Project Management, Civil Engineering, Construction Management or equivalent.

• At least 15 years of working experience in property development industry / related fields

• Excellent knowledge of relevant Acts and authority guidelines governing property development.

• Completed the construction of a high-rise building project from beginning till the end

• High level of initiative, hands-on and able to work independently

• Good networking and communication skills with ability to interact with people at all levels.

• Able to work under high challenging environment independently.

• Good leadership and meticulous in driving high standards of work.

• Strong command in languages.

• Direct reporting to HOD and MD

Interested candidates, please email to hr@orando.com.my

(only short-listed candidates will be notified)

Job Roles:

• Answering inquiries through multiple channels and media venues while maintaining excellent customer service.

• Helping potential customers customize and configure computer system sales by providing upgrades and/or up-selling solutions that best fit the customer’s needs and ensures the order is completed.

• Maintaining follow-up and positive customer relations throughout the entire order and after-sales service processes.

• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.

• Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Job Requirements:

• Friendly, talk active and outgoing person.

• Good communication skill.

• Proficient Typing skills

• Able to communicate in English and Bahasa Malaysia.

• Accountability – Holds self accountable; Invests in own education, development, and personal motivation and holds self to performance standards.

• Excel under pressure

• Fresh graduates are welcomed!

Perks & Benefits

• Personal leave
• Personal development opportunities

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await! 

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers. 

As a Rewards Product Manager of our digital bank project, we're not just offering a job; we're presenting an opportunity to be part of something extraordinary. 

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration. 

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today! 

About the Job 

• Lead the end-to-end product development process, taking ownership from ideation to launch for the rewards related products assigned to you. 
• Spearhead the development and enhancement of rewards features, collaborating closely with engineering teams and product designers to build the solutions. 
• Engage directly with customers or internal stakeholders to translate their requirements into actionable product features, steering prioritization and roadmap development. 
• Define and prioritize short and long-term product goals, ensuring clear communication with the team and stakeholders. 
• Collaborate closely with software engineers, product designers, operations, legal, compliance, and analytics teams. 
• Establish a comprehensive monitoring framework 
• Design and implement KPIs and metrics to measure the efficiency and effectiveness of the rewards processes. 
• Conduct regular analysis of rewards data to identify trends, anomalies, and areas for improvement. 
• Establish clear success metrics and support teams in achieving them. 

Requirements 

• Previous experience working as a Product Manager within rewards, loyalty programs, fintech, or financial services domains. 
• 2-4+ years of product management experience, with a preference for candidates who have worked closely with software engineers and have a good understanding of software development practices and system design. 
• Good level of knowledge on APIs (REST, JSON). 
• Comfortable working with data and utilizing it to make informed decisions. 
• Work with UX researchers and designers to ensure the product or feature provides a seamless and intuitive user experience. 
• Ability to cultivate strong relationships with diverse stakeholders. 
• Capable of transforming incomplete, conflicting, or ambiguous inputs into actionable plans. 
• Excellent written, verbal, and presentation skills with a strong command of the English language. 
• Demonstrated willingness to learn and adapt in a dynamic environment. 
• Experience working as a technical product manager is a plus. 

Perks & Benefits

• Nearby public transport
• Central location
• Smart casual dress code
• Paid training and development

Profit Management

• Managing the day to day commercial retail operations and achieving sales target.
• Compile and analyse sales results, retail KPIs and identify opportunities and performance gap to improve sales and service.
• Responsible for overseeing the operations of retail outlets, achieving sales targets and profitability, minimizing operating expenses, and implementing sales strategies.
• Planning for Annual Budgets.

Operation Management

• Monitor and ensure compliance to all retail standards and regulatory requirements by trade authorities, complex landlords and department stores.
• Design and implement effective Standard Operating Procedures (SOPs).
• Implement controls in cash collection, stock count schedules, stock control and inventory integrity.
• Ensure security of staff and business areas are in place and theft/pilferage preventive controls, surveillance cameras functioning and monitoring,
• Ensure effective manpower coverage for all stores and submission of staff OT hours.
• Recruit, train, develop, plan, organize the team from time to time
• Ensure housekeeping of all business areas are executed and maintained to the highest level of standards
• Take charge/participate in roadshow and other marketing activities to promote brand
• Drive business expansion by identifying new outlet and store opening opportunities.

Leadership

• Support stores to maintain productivity and retail operations standards, discipline, training and development.
• Cultivate effective communication to build/improve staff motivation and morale leading to a positive working attitude and environment.
• Conduct staff appraisal and performance reviews.
• Lead and coach staff towards achieving the sales goals and service standards and through trainings where required
• To tactically strategize and drive the outlets to achieve sales and services targets.
• To develop, motivate and inspire outlet staff towards maximum performance in surpassing targets via performance driven initiatives and rewards. Analyse outlet staffs Competency Gap and plan their training and development to meet acceptable standards, efficiency and productivity levels.
• To direct the outlet team in ensuring compliance to all policies and procedures. Review the guidelines and provide recommendations to the Management when necessary.
• To resolve escalated key customers’ problems/complaints and provide guidance to the team to ensure fast resolutions to meet the customers’ expectations and satisfaction.
• To effectively drive the outlet based on the Company’s objectives and performance initiatives and its effectiveness to the Management.
• To conduct periodic visits to outlets to ensure the set standards are achieved as well as continuously keep abreast to industry best practices. Ensure efficient and effective management as well as high performance sales.
• To build, enhance and maintain effective relationships with internal and external parties (i.e. local authorities, government bodies, the malls’ management) in order to ensure good support or approval to execute all related operational matters.
• To continuously review, feedback and propose enhancement to internal policies, systems, processes and procedures, and relevant marketing initiatives to ensure it enhance the operational efficiency and effectiveness of outlets.
• To manage, check and enforce all promotional programs, displays and key activities are delivered with the set standards.
• To provide coaching and guidance to outlet staff in meeting acceptable operation standards to achieve Customer Service & Experience objectives.
• To monitor and control the cost structures including manpower cost in achieving profitable, effective and efficient operations at outlets.
• To contact store managers and other outlet staffs to communicate relevant information.
• To mentor and motivate sales staff to put in their best in order to achieve financial goals.
• To develop and implement budget and plans for retail operations.
• To possess knowledge of visual presentation techniques, ability to interpret and achieve visual objectives.
• To work closely with Visual Merchandiser to utilise the space available and merchandises to ultimate profitability.
• To monitor inventory levels to determine the need for stock supply at each retail outlet.
• To set and regulate product pricing using results of market and demand analysis.
• To create customers’ awareness on of the outlets’ products and services.
• To effectively handle additional responsibilities as assigned by the Company on an as-needed basis from time to time

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Medical insurance