Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values GETFS :

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

What you will do:

• To focus on the acquisition of new business in growing the SME/ commercial lending portfolio through with the objective to meet personal targets and department targets.
• To enhance the profitability of existing customers portfolio through a variety of products offered.
• Coordinate with other departments to facilitate the drawdown of facilities, maximise process efficiency and customer satisfaction.
• Provide updates on customer level information to relevant parties in the organization.
• To identify new opportunities on latest industry trends as to increase revenue growth of the company.

• Min 2-3 years of experience in sales and marketing especially in SME/ commercial.
• Knowledgeable in sales for SME banking/ trade finance products/ commercial.
• Possesses basic business acumen and familiar with SME client financing needs, issues, trends and policies in the country.
• Knowledge and understanding on financial analysis and risk management.
• Strong initiative and positive attitude.
• Able to work independently with high degree of commitment and integrity.
• Analytical and able to think strategically.
• Excellent writing, communications and interpersonal skills.
• Well versed in English and Bahasa Malaysia as well as Mandarin to cater for our Chinese market.
• Need to possess own transport as this job require a lot of travelling.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Job Responsibilities:

• Develop and implement comprehensive corporate communication strategies that effectively promote the company's brand, values, and mission.
• Manage the creation of corporate communications materials, including press releases, speeches, annual reports, and internal communications.
• Oversee media relations efforts, including building and maintaining strong relationships with journalists and media outlets to secure positive coverage for the company.
• Coordinate crisis communication strategies to manage and mitigate reputational risks effectively.
• Support the planning and execution of corporate events and stakeholder engagement initiatives.
• Ensure consistent messaging across all communication channels and develop communication guidelines for the organization.
• Monitor and analyze media coverage and public perception of the company, providing insights and recommendations for improvement.
• Collaborate with internal departments to align corporate communication strategies with business objectives and initiatives.
• Supervise and mentor junior communication staff, fostering a collaborative and high-performance work environment.

Job Requirements:

• Bachelor's degree in Communications, Public Relations, Journalism, or a related field; a Master's degree is a plus.
• Minimum of 5-7 years of experience in corporate communications, public relations, or a related field.
• Proven track record of developing and executing successful communication strategies.
• Exceptional writing, editing, and verbal communication skills.
• Strong media relations experience with established contacts in the media industry.
• Experience in crisis communication and reputational management.
• Ability to work collaboratively across functions and build relationships with diverse stakeholders.
• Highly organized with excellent project management skills and the ability to manage multiple priorities effectively.
• Fluency in English and Bahasa Malaysia; proficiency in other languages is a plus.

• Respond to client's issue and enquiries promptly through phone call, email, chat, and internal software
• Introduce and demonstrate the system to customers such as account registration, job posting and etc
• Responsible to escalate clients' issues to the sales team.
• Support the Account Manager by continuously showcasing positive & professional work attitude
   

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

Responsibilities:

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues.
• Work with various departments or stakeholders to ensure the products are delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays. (5 days work and 2 off days on a rotational basis)
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office.

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

Job Responsibilities:

• Develop and implement comprehensive risk management frameworks and strategies to enhance organizational integrity and mitigate risks.
• Lead the internal audit function, planning and conducting audits to assess the effectiveness of internal controls and compliance with regulations.
• Coordinate risk assessments and evaluations of business processes to identify vulnerabilities and areas for improvement.
• Prepare detailed audit reports, highlighting findings, recommendations, and action plans for management review.
• Monitor and follow up on the implementation of audit recommendations and corrective actions.
• Conduct integrity assessments and investigations into incidents of misconduct, ensuring adherence to ethical standards and corporate governance policies.
• Collaborate with cross-functional teams to promote a culture of risk awareness and integrity throughout the organization.
• Stay updated on industry best practices and regulatory changes related to risk management, audit, and integrity.
• Provide training and guidance to staff on risk management practices and audit processes.

Job Requirements:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field; a Master’s degree or professional certification (e.g., CIA, CISA, ACCA) is preferred.
• Minimum of 7-10 years of experience in risk management, audit, or compliance roles, with at least 3 years in a managerial position.
• Strong understanding of risk management principles and auditing standards.
• Proven ability to conduct audits and risk assessments effectively.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional communication and interpersonal skills, with the ability to interact with management and stakeholders effectively.
• Demonstrated leadership capabilities and experience in managing a team.
• Strong organizational skills and the ability to manage multiple priorities and deadlines.
• Fluency in English and Bahasa Malaysia; proficiency in other languages is a plus.

As a Senior Customer Success Engineer, you will be responsible for building and maintaining post-sales relationships with Dynatrace’s largest, most complex, and most valuable customers. A large percentage of the customers you engage with will be Enterprise customers from a Dynatrace spend perspective as well as some customers that are part of the Enterprise Success & Support program and have a mix of other dynatrace services involved. You will be a trusted strategic advisor, ensuring the successful deployment and adoption of all Dynatrace products. Customers hold CSE’s in high regard as experts and rely on you to guide them through ways of obtaining the most outstanding value from their Dynatrace solutions. You will align with customers' desired business outcomes, enable them on their existing products and services, and work with them to identify opportunities to expand into additional products and services, all while ensuring world-class customer experience, value, and satisfaction. 

As part of the account team, you will work closely with the entire account team to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.  

Responsibilities and Duties

• Constantly go above and beyond to serve our customers and be a shining, standard-setting example of our Core Values
• Triage, diagnose, and provide solutions to most complex configuration issues with Dynatrace solutions and non-Dynatrace integrations
• Strategise on the overall technical objectives and long-term goals of the customer and their business and strategic objectives
• Provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the product, and foster growth of the customer’s footprint
• Be the customer’s advocate by knowing their goals and use cases, then suggesting process improvements, product adoption, configuration, and additional features to meet their requirements
• Provide web-based training to user groups to support organisational adoption
• Undertake discovery and education activities to identify opportunities for Dynatrace usage across organisational functions and processes
• Function as a frontline technical resource for “best practice” and informal customer questions
• Engage with Dynatrace customer support as a customer advocate to ensure speedy resolution of customer issues
• Engage with Dynatrace Product management as the customer advocate on product roadmap discussions
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Maintain current functional and technical knowledge of Dynatrace products and services
• Help to document best practices in developing and using Dynatrace
• Provides insight, advice, and ‘street credibility’ with technical teams to understand technical issues and possible workarounds.
• Has deep understanding of customers’ infrastructure, architecture, and business/regulatory requirements to speed up resolution.

Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and expanding fast in Indonesia and Malaysia, as well as other SEA countries, we are now looking for a Campaigns Director/Senior Manager (Lead Generation), to be part of this exciting growth story.

Responsibilities

• Strategise and create multi-channel marketing plans to deliver on lead generation campaigns for various client accounts. Channels include farming and email/Whatsapp marketing to existing bases, paid advertising, community marketing, events and partnerships, telesales, offline promoters, etc.
• Brief, project manage, and oversee the quality of work from a team of performance specialists, CRM specialists, data processing specialists, copywriters and designers, to deliver on campaigns. If needed, source for suppliers/freelancers and onboard them.
• Forecast budget/CPL and timelines for campaigns.
• Constantly monitor performance across multiple campaigns, and be agile in moving resources across campaigns or changing creatives/channels as needed, understanding drop-out points throughout the journey and troubleshoot accordingly, ultimately ensuring all deliverables are submitted on time and spend is within budget.
• Drive more sophistication in source attribution and performance measurement.
• Understand our target audiences’ behaviours, as well as analyse and segment our existing base, to improve new user acquisition and cross-sell.
• Continually find ways to optimise campaigns and maximise margins.
• Build long-term strategies for user acquisition while managing short-term fulfilment.
• Interact directly with clients for day-to-day operations, building positive relationships with them to facilitate renewal or other business opportunities.
• Responsible for timely billing of clients.
• Be the subject matter expert for omnichannel lead generation campaigns, advising on best practice, feasibility, pricing/CPL, as well as timeline and budget needed for new campaigns/clients.

What we offer

Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and expanding fast in Indonesia and Malaysia, as well as other SEA countries, we are now looking for an experienced Branding and Marketing manager who will support B2B branding and marketing initiatives, to be part of this exciting growth story across different markets in SEA.

Detailed strategic planning and tactical execution on how the Supermom’s B2B brand will be developed and shaped up in SEA is expected in this role, which includes all B2B marketing strategy which incorporates all aspects of B2B marketing planning and communications including managing marketing budget, developing right channel mix, digital channels, developing events sponsorships, creating marketing collateral and public relations.

We are seeking a dynamic Marketing Manager/Senior Executive to drive the success of our B2B marketing initiatives. The ideal candidate will excel at optimizing customer journeys, crafting engaging multi-channel marketing campaigns, and driving data-driven content strategies. With a strong focus on collaboration and innovation, you will lead event development, both online and offline, and champion public relations efforts to elevate our brand. Working closely with sales teams, you will create sales enablement resources that align with our brand's voice, values, and objectives, fueling growth and success.

Responsibilities:

1. Optimize the B2B customer journey by identifying friction points and conversion gaps, and create scalable, innovative solutions to enhance customer experiences. Collaborate with cross-functional teams to develop cohesive marketing messages, positioning, and assets that align with brand voice, values, and objectives. Work closely with sales teams to develop a sales playbook, incorporating aligned strategies and sales enablement resources.
2. Develop and execute multi-channel marketing communications strategies and campaigns (including advertising, PR, events, email marketing, association/channel partnerships and social media) to achieve business objectives. Manage the production and distribution of marketing materials, while monitoring performance and adjusting tactics as needed to optimize results.
3. Develop and execute data-driven content strategies that align with business goals and target audiences. Collaborate with cross-functional teams to create and optimize content for various channels (website, blog, social media, email, video), while monitoring performance metrics and exploring new formats and technologies to enhance engagement and lead generation. Identify and leverage new channels and technologies to improve the effectiveness of marketing communications strategies.
4. Plan and manage event development for both offline and online events, including concept creation, budgeting, logistics, promotion, and execution. Collaborate with internal and external stakeholders to ensure successful event outcomes that align with business objectives and enhance brand visibility.
5. Develop and execute public relations strategies to build and maintain a strong brand image, foster positive media coverage, and manage press relations. Collaborate with internal teams and external PR agencies to craft compelling stories, press releases, and media materials that effectively communicate the company's key messages and achievements.

• Driven, problem-solver with a passion for startups and mission-driven work.
• Relevant experience or aptitude for marketing management duties.
• Understanding of B2B marketing strategies and data-driven approaches.
• Experience in organizing events, copywriting, and basic design.
• Strong organizational, communication, and interpersonal skills.

What do we offer?

• Work hard, play hard office culture led by a multi-national workforce
• Team-based workplace dynamic with vibrant talent collaborating toward common objectives and goals

Commercial Support:

• Assist the Commercial Director with various tasks, including scheduling meetings, preparing presentations, and coordinating travel arrangements.
• Act as a point of contact between the Commercial Director and internal/external stakeholders, managing communication and follow-up as needed.
• Support the commercial team with administrative tasks, such as data entry, file management, and document preparation.
• Facilitate communication and collaboration within the commercial team and across departments, fostering a positive and productive work environment.
• Prepare and distribute internal communications, announcements, and reports as needed.
• Serve as a liaison between the Commercial Director and other departments, providing support and assistance as required.

Office Management:

• Oversee the smooth functioning of the office, including managing office supplies, facilities, and equipment.
• Coordinate office maintenance and repairs, liaising with vendors and service providers as necessary.
• Implement and maintain office policies and procedures to ensure efficient operations and compliance with company standards.
• Maintain accurate records and files, both electronic and physical, and ensure data integrity and confidentiality.
• Assist with organizing company events, meetings, and conferences, including scheduling, logistics, and coordination.
• Implement, and maintain EHS policies, procedures, and programs to ensure compliance with local regulations and Group standards.
• Coordinate EHS training and support to employees on EHS policies, procedures, and best practices.
• Serve as the primary point of contact for EHS-related inquiries, reporting, and compliance matters.

About Us

MON Co. is a development studio and publisher at the intersection of gaming, entertainment, and blockchain technology. Originally operating as LiquidX, MON Co. is the force behind Pixelmon, its flagship IP franchise, and MON Protocol, a cutting-edge Web3 platform. The company is led by a team of seasoned executives from top gaming and entertainment studios. MON Co. aims to deliver high-quality, engaging experiences across a variety of entertainment platforms, including games, digital content, and transmedia storytelling, as it bridges the gap between Web2 and Web3.

MON Co.’s ecosystem includes MON Protocol, which drives Web3 partnerships and tokenized gaming economies, and MON Ventures, which invests in emerging IPs and projects like Eternal League. With a growing community of over 1 million Pixelmon fans, a robust partner network of over 80 blockchain-native games, and a rapidly expanding portfolio, MON Co. is dedicated to shaping the future of entertainment for a global audience.

For more information on MON Co., please visit: https://www.mon.co

What You Can Expect To Work On

• Launchpool Program: Take a hands-on role in managing the correct planning, execution and development of the MON Launchpool program, coordinating with external partners, and internal teams.
• Define clear project scope, objectives, and deliverables while working closely with internal teams (product, marketing, development, tech, etc.).
• Coordinate efforts across engineering, product, compliance, and marketing teams to ensure alignment on project goals and timelines.
• Track and manage project timelines and KPIs, ensuring deadlines are met and deliverables are of high quality.
• Develop and manage relationships with external partners, such as partner projects. distribution and solution platforms, to promote project visibility and ensure smooth launches.
• Stakeholder Communication: Act as the primary point of contact for internal and external stakeholders involved in the project lifecycle.
• Manage investor, partner, and community communications related to project developments and launches.
• Risk Management: Identify potential risks throughout the project lifecycle and develop mitigation strategies to ensure projects stay on track.
• Conduct regular reviews and retrospectives to improve project processes and outcomes.
• Regularly communicate with senior management on project status, risks, and any required adjustments to the strategy.
• Deep Crypto Knowledge & Application: Leverage your expertise in crypto technologies, including blockchain, DeFi, and NFTs, to ensure that projects align with industry best practices and current market trends.
• Stay up-to-date with the latest trends in crypto and blockchain and provide strategic insights into emerging technologies that could benefit the company’s growth.

What You Need to Succeed

• 2-3 years of Project Management experience in the crypto or blockchain space.
• Strong deep knowledge of crypto technologies, including blockchain, DeFi, NFTs, and cryptocurrencies.
• Ideally some previous hands-on experience in launchpool programs, token launches, IDOs, or similar initiatives, with a proven track record of successful delivery (at least as a user)
• Solid understanding of tokenomics, smart contracts, and decentralized networks.
• Experience with project management tools (e.g., Jira, Trello, Asana, or similar).
• Excellent organizational and leadership skills, with the ability to manage multiple projects simultaneously.
• Strong communication skills, with experience in reporting to senior stakeholders and managing cross-functional teams.
• Ability to thrive in a fast-paced, ever-evolving environment with a high level of autonomy.
• Understanding of regulatory requirements and best practices in the crypto and blockchain industry is a plus.
• Experience in coordinating remote teams or working with international teams is an advantage.

• We Listen. Your voice, ideas, and suggestions matters to us, as we continuously evolve
• Our People. You’ll be working with a diverse, multicultural, international, talented, fun, supportive, and innovative people and teams. We are people you can be proud to work with
• On The Edge of Innovation. Working on the latest technological, social and financial trends that is web3 and blockchain
• Flat Organisation. our team is a community, we work together as a team from all levels in true decentralised spirit

The Programme Manager is responsible for the design, coordination, execution and delivery in grant making in Asia, as well as contribute towards supporting the management of the programme and monitoring outcomes under the Purposeful Business Challenge. The PM is responsible for developing and managing strategic partnerships, as well as forging networks in Asia. The PM works closely with the Porticus Asia Regional Director, the Challenge Lead, and the Porticus Asia team as well as colleagues in other offices. Regional and international travel will be required for this position (up to 30% of the working time).

The systemic change objective of the Purposeful Business Programme is to creating a rewarding environment that de-risks and enables ambition and innovation for leaders, while building an accountability system that compels laggards to act. We partner with those developing the methods to assess the impact that companies have on people and planet. We incentivise businesses to contribute to the solution. We work with civic actors, financiers, and key regulators to hold businesses accountable to their commitments. By promoting ethical, values-driven finance – investment for profit and for purpose – we can channel more funds into solving the most pressing planetary and social issues of the century.

KEY RESPONSIBILITIES

Exploration

• Coordinate with the Challenge Lead in identifying opportunities for strategy-aligned partnerships under the programme, coordinate with the Porticus Asia Regional Director to manage regional exploration partnerships in Asia and where possible contribute to aligned sectors with clear attention to the learning cycle within which these ideas are developing.

Programmatic Contextualisation

• In collaboration with corresponding CL and Porticus Asia Regional Director, enables sense making when it comes to South east Asia specific decisions related to the Purposeful Business Challenge.

• Works towards building grant ideas that are regionally contextual, but globally relevant and cohesive to the Purposeful Business Challenge

• Works with global partners (many from the USA and EU) to ensure they are able to engage effectively in the SE Asia region, also building local partnerships.

• Participates in external platforms and events representing the regional presence of the Purposeful Business Challenge.

• Develops regional and Challenge related knowledge and participates in related expert networks.

• Continuously analyses opportunities, momentum, trends (particularly regulatory / policy)related to the Purposeful Business Challenge. .

Programme Design and implementation

• Develops grants that aim for systemic and lasting changes in alignment with the Purposeful Business Challenge strategy and leads the implementation of this strategy in the SE Asia region, including but not limited to:

- Applying meaningful participation approaches to the extent possible Grant making, from co-developing applications with prospective partners, to accompanying the implementing, monitoring progress against objectives and ensuring successful closure.

- Convening programme partners and other key stakeholders, particularly to build the field and enable shared learnings amongst partners and cohesion.

- Applying Gender and Inclusion lenses to grant development and management.

• Ensures cohesiveness between local partnerships in SE Asia and global partners within the Purposeful Business Challenge – help to drive global solutions locally, while ensuring local voices and solutions are brought to the global stage.

Storytelling

• Represents the SE Asia Purposeful Business programme internally and externally (e.g. at other funder events, on panels etc).

• Engages in relevant fora and champions the work of partners.

• Prepares communication material in collaboration with communication colleagues.

Building & Maintaining Relationships

• Builds and manages a trust-based external network of implementing partners and grantees, vets and conducts due-diligence on potential grantees.

• Manages partnerships and engages in dialogue on emerging and critical issues with diverse network in the SE Asia region.

• Understands the role and value of local SE Asian partners as contributing to the overall strategic intent of the Purposeful Business strategy.

• Contributes to annual reflection cycles, including to annual operational planning with input, discussion and managing the integration of learning objectives..

• Significant non-financial contribution to partners, such as capacity building on fundraising and identifying co-funders.

Porticus is seeking a Programme Manager to support and monitor the development and management of strategic programmes within the Strengthening our Societies Sector (SoS) in Asia. The PM is responsible for developing and managing strategic partnerships, as well as forging networks. Specific priority will lie under the People on the Move (PoTM) Challenge. The PM works closely with the Porticus Asia Regional Director, the Challenge Lead of PoTM, and the Porticus Asia team as well as colleagues in other offices. Regional and international travel will be required for this position (up to 30% of the working time).

Our People on the Move work focuses on Thailand and Malaysia as major destination countries for refugees, asylum seekers and migrants. Grant making under the People on the MOVE Challenge is delivered in the region through three global programmes: MOVE, Ignite and Immigration Detention.

The MOVE programme focuses primarily on collaborating with people with lived experience of migration as leaders and change-makers.

The Immigration Detention programme supports partners to reduce the use of arbitrary and inhumane detention through strategic promotion of alternatives.

The Igniting Workers Rights programme aims to ensure that migrant workers in a select number of regions have their labour and human rights respected, protected, and fulfilled, live in dignity and to their full potential.

KEY RESPONSIBILITIES

• Work closely with other regional Programme Managers in the Asia region and in the People on the Move teams as well as in coordination with the Challenge Lead to implement cross regional programmes, promote innovative and equitable grant-making practices and encourage learning.
• Coordinate with the Challenge Lead in identifying opportunities for strategy-aligned projects and programmes, coordinate with the Porticus Asia Regional Director to manage regional exploration grants in Asia and where possible contribute to aligned sectors with clear attention to the learning cycle within which these ideas are developing.
• Contribute to interregional engagement and collaboration by actively supporting Porticus as a learning organisation, by sharing knowledge, experiences across the matrix and sectors.
• In collaboration with the Porticus Asia Regional Director and the Challenge Lead, enable sense making when it comes to strategic decisions related to a challenge, programme challenge-related work or the sector. · Internally and externally represent the region, demonstrating knowledge of the region and context within which we work and identify possibilities for sectoral/cross thematic work, in shaping discourse within the ecosystem.
• Continuously analyse and monitor developments in the field to identify emerging trends, needs, gaps and opportunities in the region and/or challenge related topics.
• Support the management and implementation of the MOVE, Ignite and Immigration Detention Programmes in Asia, in collaboration and consultation with equivalent post holders in other regions and with the Challenge Lead.
• Identify and develop partnerships that aim for systemic and lasting changes in alignment with challenge and programmes strategies and lead the implementation of these programmes, including but not limited to:
•  Applying meaningful participation approach to the extent possible in all stages of the programme grant making from co-developing applications with partners to accompanying the implementing and closing.
• Support in convening programme partners and other key stakeholders.
• Support in applying sophisticated safeguarding and inclusion lenses to programme development and management.
• Contribute to increased evidence and learning about current practices in raising the quality and effectiveness of our work by supporting programmatic research and analysis, programmatic evaluations and share results and learnings internally and externally. · Identify opportunities for innovative, data driven, contextualised programmatic strategies that contribute to field building, (pushing the thematic discourse further), nurturing networks (outside of grants, with funders, thought leaders, practitioners and other system stakeholders), creating platforms and drawing in lessons and learnings (beyond reporting).
• Contribute to the knowledge base of Porticus by regularly sharing insights and knowledge coming out of the programmatic work internally and externally.
• Develop, strengthen and maintain strategic partnerships, in close cooperation with the Porticus Asia Regional Director and Challenge Lead.
• Build and manage trust-based strategic partnerships and engage in strategic dialogue on emerging and critical issues with diverse networks in Asia and globally.
• Understands the role and value of partners as contributing to the overall strategic intent.
• As part of the Challenge team, contribute to regular meetings, the organisation’s annual reflection learning cycles with input, discussion and apply learning for course-correction and future programming.
• Contribute and integrate non-financial contribution to partners such as capacity building on fundraising and identifying co-funders in grant management.

Turner & Townsend is seeking an experienced accountant to help run the finance function of our South-East Asia region which covers Indonesia, Singapore, Malaysia, Philippines and Vietnam.

• Manage end-to-end financial accounting for our entities in South-East Asia which includes performing accounting, managing accrual and deferrals, preparing bank reconciliations and related schedules to the balance sheet.
• Preparation and submission of monthly management accounts (P&L and Balance Sheet) and related schedules as a part of Group reporting. Presentation of results and providing clarifications to the Country/Regional business Leaders, as and when needed.
• Driving forecast discussions with Country leaders. Assist with preparation of Annual budgets, and submission of monthly forecasts.
• Analysis with respect to project profitability and providing variance analysis to the business leaders on monthly basis, for driving further actions.
• Review invoices and expenses processed by our offshore services team, and ensuring accounting is accurate and acceptable. Initiate vendor payments through internet banking.
• Preparation of cash flow statements on weekly basis and driving related strategies from senior management.
• Interact with External Auditors (Annual activity) – provide necessary information, schedules, and explanations to ensure smooth and timely audits.
• Responsible for filing sales tax returns (GST/SST/VAT). Working closely with the tax advisors to finalize tax computations and filing annual tax returns.
• To become our finance systems champion and a finance subject matter expert to our business teams in SEA. Perform any other finance tasks as assigned from time to time by the Senior Manager.

Jr. Customer Service Associate (Mandarin Speaking) Greater China Market

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a tam of 700+ employees across the globe

• Medical Benefit
• Optical Benefit
• Life Insurance
• Meal Allowance
• Travel Allowance
• Health & Fitness Subsidy
• Staff Referral Bonus Program
• Long Service Rewards
• Employment Pass and Visa Sponsorship *for Non-Malaysian
• Relocation Benefits *for Non-Malaysian

Interview process :

• Virtual Session with TA team – 30-minutes
• First interview with Hiring Manager – 1-hour
• Final interview with Head of Dept – 45-mins

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here:

https://www.home.teleport.asia/ 

SALARY RANGE : RM9,700 - RM12,000

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• To analyze data and internal operations flow to provide accurate commercial-related reports for internal and external use
• Manage and ensure high quality of content / presentations / messaging issued to customers, including but not limited to SLA reports, Monthly Business Reviews, and others
• To look at internal systems and processes for the development of automation to capture data for daily consumption and analysis, for eg. tracking and reporting for SLA, rejection records, re-planed MAWBs
• Analyze load factor to increase utilization rate
• Route planning for new sectors exporting from JHB and PEN and etc
• Develop a dashboard for monitoring and optimization of performance, including but not limited to Rejection rate, Load factor, Parcel profile and others.
• Develop project plans, timelines, and budgets
• Ensure that project outcomes meet quality standards and align with business objectives
• Conduct regular project status meetings and provide updates to stakeholders
• Conduct project post-mortems to identify lessons learned and areas for improvement

SKILLS & REQUIREMENTS

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Strong stakeholder management
• Critical thinking to move with intent and urgency
• Project management experience - preferable to have worked in an commercial 
• Minimum 6+ years experience working in Commercial department
• Ideally experience in SEA region 
• Preferable to have worked in change management
• Customer focused mindset
• Excellent data analytics, excel expertise 

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

About the Role: As an Cloud Infrastructure Manager, you will lead a dynamic team of engineers dedicated to creating a scalable, high-performance, and resilient infrastructure. You should possess a strategic mindset while maintaining attention to detail. A robust background in public cloud infrastructure, distributed systems, and security will be essential for your success.

Key Responsibilities:

• Establish a center of excellence for infrastructure development, collaborating closely with European-based teams.
• Manage and escalate delivery impediments, risks, issues, and changes related to infrastructure development initiatives.
• Assign and oversee technical personnel, ensuring optimal execution of infrastructure development and deployment.
• Provide leadership and guidance on implementation, deployment planning, and the sustainability of technical solutions.
• Collaborate with various IT teams to identify, prioritize, and resolve issues, offering subject matter expertise for enhancements and operational improvements.
• Maintain issue tracking and documentation systems, providing reports that ensure transparency and visibility of issues and projects.
• Identify opportunities for technical and process improvements and advocate for their implementation.
• Maintain accurate project estimates, timelines, plans, and status reports.
• Understand the intersection of development and operations (DevOps), including monitoring and management tools and deployment processes.
• Demonstrate a high-level understanding of web application programming, APIs, databases, and system design.
• Recommend process improvements based on industry best practices and standards.
• Resolve conflicts with strong leadership and decision-making skills.
• Develop standards and processes to proactively prevent operational issues.
• Prepare internal reports on infrastructure initiatives for various stakeholders.
• Create training materials, presentations, and documentation to facilitate knowledge sharing.
• Develop and maintain standards, policies, and procedures to ensure consistent practices.

About Proforest 

Proforest is a global mission-driven organisation that supports the production and sourcing of agricultural and forest commodities that deliver positive environmental and social outcomes for People, Nature and Climate. We do this via facilitation and capacity building of multi-stakeholder and collaborative platforms between companies, NGOs, governments and civil society; working at landscape level to bring stakeholders tougher to collectively address systemic issues at scale, and working directly with companies in a consultancy capacity on responsible sourcing and production. Through our work we support positive change on cover issues such as protecting and restoring forests and natural ecosystems, respecting worker’s rights, advancing gender equality, sustainable livelihoods for producers, and respecting the rights of communities and indigenous people. 

What will you do? 

You’ll have responsibility for leading the development and implementation of IRF workplan, working closely with the Active Working Group of companies that have developed the tool and addressing everything from short term challenges to the longer term vision for the tool. Using your facilitation experience and excellent communication skills you will ensure all involved are informed, engaged and committed to delivering the IRF’s intended purpose and mission. 

Key responsibilities include: 

• Manage and deliver on the IRF workplan for the year 

• Manage and run the IRF Active Working Group of companies (operational for the development and maintenance of the tool) 

• Maintain helpdesk function for companies getting on board with the tool and new members within companies already using IRF 

• Continue sustaining external communication on the development of the IRF – maintain relationships with external organizations and interested stakeholders 

• Work closely with the POCG secretariat to make sure that the deliveries are aligned with the group’s expectations and agreed direction 

• Support with preparation for POCG in person meetings and IRF sessions specifically 

• Make sure IRF is creating links and integrating, where appropriate, outputs from the other POCG working groups. 

1. Lead and manage all aspects of the Reservations department and ensure all service standards are followed
2. Manage and coordinate all group and individual reservations
3. Assist in the management of rooms inventory to maximize rooms revenue all distribution channels
4. Maintain and manage Passkey inventory, property content and guest communication templates
5. Manage daily inventory control, balance and room assignment
6. Load, maintain and manage all Business Transient rates on all distribution channels. Conduct on-going audit for accuracy and visibility on channels
7. Assist with maintaining accurate hotel content on branded websites and all 3rd party websites
8. Maintain accuracy of information/data and enhance automation efforts in reporting tools
9. Assist in the preparation of competitive analysis and other supporting documents
10. Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to operation team
11. Monitor changes in inventory and provide guidance on the impact of current strategies
12. Monitor group blocks and assess risk, while making strategy recommendations
13. Coordinates the implementation of selling strategies
14. Assist with accurately generate and update Revenue Management reports
15. Assist with system maintenance including but not limited to, inputting rates, restrictions, monitoring forecasted demand, updating group forecasting and running daily system checks
16. Assist in the implementation of hotel sales strategies in the reservation and inventory systems
17. Participate and contribute in all revenue related initiatives
18. Perform ad-hoc tasks, analysis, and reporting on a needed basis to senior leadership
19. Communicates effectively between Reservations, Sales, Convention Services, Accounting and Front Desk

Manage the shared service team for fixed assets, inter-company transactions and  purchases process and assist on linking to accounts receivable and accounts payable in the APAC region. Convert more countries to share service model. Set up system and policies for the shared service centre. Be a team player to work within finance dept. and across depts & countries with key ties alongside local liaison person.

• Ensure Intercompany transactions are processed accurately and efficiently
• Work with the business to ensure new intercompany charges are correctly allocated to various regions based upon agreed rules.
• Provide support to the Commercial Finance team in intercompany budgeting and commentary on results
• Ensure accounts payable process is as per accounting policy
• Ensure the overall integrity of AP function across the group.
• Drive high performance in the AP team through managing and coaching the team and providing quality feedback. Provides clear direction and leadership creating a highly engaged team.
• Focus on process improvement practices to drive system, operational efficiencies and process enhancement in the AP area.
• Assist in the development and implementation of new procedures and features to enhance the workflow of the department
• Monitors and analyzes department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy.
• Maintain fixed assets register including monthly data entry, running depreciation reports and monthly and annual reporting of expenditure by category
• Review PPE and Software impairment on a quarterly basis and ensure proper sign-off for any asset impairment
• Lead a high performing team. Drives high performance in the team through managing and coaching the team and providing quality feedback
• Ensures compliance with Isentia policies andstandards, and ensures compliance with all local statutory requirements.

• Education: Bachelor of Commerce, majoring in Accounting & Finance
• Technical Skills: Microsoft office : Word, Excel, Powerpoint, Google suite, Accounting system - NetSuite, NAVISION
• Experience: 10 years plus finance & accounting experience and minimum 3 years experience in a finance shared services manager position.
• Personal Qualities: Attention to detail. Ability to work under pressure and to deadlines. Ability to lead a small high performing team. Ability to challenge the current process and make improvements.
• Communication & Language: Strong communication skills and organisational ability. Excellent written and verbal English.
• Ability to speak in other language will be an added advantage.

We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at Sunway Velocity Mall. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Retail Assistant Sales Manager but are not limited to:
Daily store operations 

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability

Team management

• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules 

Sales

• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Sales reporting: provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
  

Skills/Experience Preferred:

• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication (English/Chinese/Malay) and people skills
• Passionate in engaging customers and providing excellent service

1. Annual outpatient benefit (Includes dental and optical benefits)
2. Birthday leave
3. Performance bonus
4. Annual increment

Sales Manager
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.

What is in it for you:

1. Employee benefit card offering discounted rates at Accor hotels worldwide.
2. Develop your talent through Accor’s learning programs.
3. Opportunity to grow within your property and across the world!
4. Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

What you will be doing:

1. Achieve daily targeted number of sales calls with effectiveness.
2. Develop business leads for the Hotel on a weekly basis.
3. Prepare monthly action plan for main market segment.
4. Perform monthly review account profile on room nights production and average rate.
5. Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge.
6. Fully responsible of accounts under his/her management , including contracting, updating profile and renewing contracts.

• Manage the service of food and beverage within the restaurant, bar, room service and banquet operations.
• Ensure cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by restaurant, bar, room service and function areas;
• Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.
• Coordinate between Food & Beverage and Front Office to ensure that preparations for conferences involving Front Office / Housekeeping have been made.
• Assist in the preparation of monthly restaurant, bar, and conference reports, commenting on key performance indicators and action taken to keep on target.
• Management and guidance of outlet staff under control, namely Food & Beverage Supervisors.
• Prepare weekly and monthly forecasts for restaurant, bar room service and conference areas.
• Ensure constant liaison with the Sales Personnel.
• Any other duties assigned by your manager.

ABOUT US:

PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, financial advisory, and digital solutions – making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 4 billion in sum insured.

WHAT YOU’LL DO:

Talent Acquisition

• Lead the end-to-end recruitment process, including the development & implementation of TA strategies that are aligned with organisational goals and workforce planning. 
• Leverage data and analytics to assess sourcing channels, optimise reach, reduce time-to-hire, and to improve the overall hiring & onboarding experience.
• Strengthen and promote our employer brand, while expanding our employer network to ensure that we have a strong talent pipeline.
• Track and evaluate the quality and effectiveness of TA solutions, including ways to better evaluate candidates, and measure outcomes.
• Own the governance of processes, policies, and compliance to SLA, ensuring that we’re hiring the right people, at the right time.

Talent Development

• Use data to identify & manage development trends for high-potential employees and emerging leaders, monitor retention, and measure the effectiveness of talent acquisition and development initiatives – tailored to align with business objectives and individual goals.
• Work with managers to identify potential leaders and provide guidance on career development, skill-building, and succession planning.
• Develop programmes and solutions focused on leadership, professional skills, and personal growth to support advancement.
• Partner with HoDs and managers to track individual growth, evaluate & report on the impact of development initiatives, as well as build a feedback-rich culture, supporting continuous development through constructive performance reviews.
• Actively collaborate on HR projects with multiple verticals in the department and organisation.

WHAT WE EXPECT OF YOU:

• 5+ years of experience in talent acquisition, with at least 2 years in a management or lead role.
• Strong knowledge of sourcing techniques, job boards/platforms, as well as proficiency with applicant tracking systems (ATS) and HR analytics.
• The ability to work through ambiguity, adapt to changing priorities and needs, while handling multiple tasks with a positive, can-do attitude.
• Ability to strike a balance between business goals and people’s needs.
• Ability to execute on present challenges with a forward-thinking mindset to prepare for scale in the future.
• Expertise in building trusting relationships with employees at all levels.
• Strong communication, interpersonal, negotiation and presentation skills.
• A strong command of the English language, with excellent written and verbal communication skills.
• An incredible desire for accuracy and detail-orientedness.
• The ability to maintain the confidentiality of sensitive information.

PERKS YOU’LL GET TO ENJOY WHILE WORKING HERE!

• Medical and Life insurance.
• A wide range of health benefits - including optical, dental, and physiotherapy.
• Opportunities for continuous and rapid growth as well as skills enhancement.
• Collaboration with a talented and youthful team that makes the work and learning a lot more fulfilling and fun.
• And a well stocked pantry!

At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.

Responsible to manage marketing communications and brand building initiatives to support the overall success in achieving company goals for both flour and poultry.

• To manage marketing communication and brand building initiatives to support the overall success in achieving company goals for both flour and poultry.
• To plan, to propose and to manage digital marketing strategies and platforms to support the overall sales of products to meet company targets.
• To build consistent brand message to distributors/wholesalers and consumers (customers engagement and intimacy).
• To activate and manage overall brand image and brand equity for flour and poultry businesses.
• To have firsthand primary data for us to study competitors’ analysis and come out with pro and re-active plans to be implemented with speed and sense of urgency.
• To ensure our production and supply chain teams to meet or exceed overall customers’ requirements through close intimacy and engagement.
• To come out with weekly/fortnightly and monthly newsletter to keep all our internal and external stakeholders abreast with MFM progress/NPDs and not in silo.
• To have the mindset of continuous improvement on effectiveness of marketing as a brain/bone/nerve to support sales team.
• To assist GM and liaise with sales/channel and distributors sales team on building sales funnel, by-pass to IKAM and LKAM accounts so that MFM hold and have engagement with the cream accounts.
• To perform any other task and assignments as directed by the Management from time to time.

1. Negotiate with 3PL cold chain transporters and external warehouse storage quotation and review in quarterly basis base on market trend to strive lower delivery cost.
2. Liaise and co-ordinate with logistic companies to ensure smooth operations and delivery of goods to customers to achieve OTIF KPI Target.
3. Perform depot management to ensure optimum stock level and order fulfillment.
4. To guide and coach the new personnel on their operation duties.
5. Perform cold chain quality management and audit to ensure no cold chain break in delivery, depot, 3PL facilities, and distributor storage and practice high hygiene standard.
6. To maintain in good condition the depot and equipment provided by the company.
7. To implement operations policies, procedures, safety & regulations.
8. To ensure documentations, report & market and customer intelligence are channeled to the relevant departments on a timely manner.
9. To build strong internal and external relationship in order to solve customers' complaints & problems through understanding and negotiations.
10. Review and monitor daily last mile delivery operation to increase truck load utilization and engage with sales team to improve order for low utilization route to achieve cost saving.
11. Cooperate with Plant first mile logistics team to ensure timely delivery to depot and distributor in order to ensure meeting last mile delivery KPI target.
12. To perform any other tasks and assignments as directed by the management from time to time.