UMJ Engineering is currently looking for Document Controller with the following requirements. This is a on-site role as a Document Controller located in Johor Bharu, Malaysia.

Requirements

• Bachelor's Degree in Engineering or related field.
• In depth knowledge of fire protection system and associated documentation requirements
• Proficiency in document management software and Microsoft Office Suite
• Exceptional attention to detail and organizational skills
• Strong communication and collaboration abilities
• Fluent in English and Bahasa Melayu. Good proficiency in Mandarin is a plus
• Willing to travel and can work under pressure
• Ready to join immediately
• Possess problem-solving, decision-making and communication skills
• High self-discipline, independent and must be able to work overtime as needed

Job Responsibility

• Manage and organize all documents, ensuring accuracy, completeness and compliance with company standard
• Provide administrative support to the Project Team and Project Manager.
• Responsible for collection and compilation of as-built drawings & records for project handing over documentation matters.
• Upkeep and maintain all existing project schedules
• Process all incoming and outgoing document within the required time period and in accordance with project requirement and procedure
• Maintain communication with clients, consultants, subcontractors, and vendors
• Any other duties that may be assigned from time to time by the management.

Perks & Benefits

• Basic salary (depend on working experience)
• EPF, SOCSCO, EIS
• Employee equity
• Personal development opportunities

UMJ Engineering is currently looking for Document Controller with the following requirements. This is a on-site role as a Document Controller located in Johor Bharu, Malaysia.

Requirements

• Bachelor's Degree in Engineering or related field.
• In depth knowledge of fire protection system and associated documentation requirements
• Proficiency in document management software and Microsoft Office Suite
• Exceptional attention to detail and organizational skills
• Strong communication and collaboration abilities
• Fluent in English and Bahasa Melayu. Good proficiency in Mandarin is a plus
• Willing to travel and can work under pressure
• Ready to join immediately
• Possess problem-solving, decision-making and communication skills
• High self-discipline, independent and must be able to work overtime as needed

Job Responsibility

• Manage and organize all documents, ensuring accuracy, completeness and compliance with company standard
• Provide administrative support to the Project Team and Project Manager.
• Responsible for collection and compilation of as-built drawings & records for project handing over documentation matters.
• Upkeep and maintain all existing project schedules
• Process all incoming and outgoing document within the required time period and in accordance with project requirement and procedure
• Maintain communication with clients, consultants, subcontractors, and vendors
• Any other duties that may be assigned from time to time by the management.

Perks & Benefits

• Basic salary (depend on working experience)
• EPF, SOCSCO, EIS
• Employee equity
• Personal development opportunities

Responsibilities:

• To follow up closely with customers regarding their payment from time to time as required.
• To report daily survey results to the Team Leaders.
• Assist customers regarding product knowledge and payment procedures.
• Educate customers to make payment promptly.
• Deliver good customer service and maintain high professionalism during negotiation with customers.

Requirements:

• Possess Degree in any field.
• Preferably possess 1 – 2 years related working experience.
• Experience in Credit Recovery is an advantage.
• Good Communication and Negotiation skills in English and Bahasa Malaysia is a must.
• Pleasant personality and able to work with minimum supervision.
• Fresh graduates are encouraged to apply.
• Able to work under pressure.
• Possess own transport and has valid driving license.
• Based in Inanam, Sabah.

Perks & Benefits

• Employee equity
• Casual dress code
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Mental health coverage

JOB SCOPE :

-        Plan and schedule activities in warehouse encompassing finished goods, raw materials and production support team. Supervise all warehouse operational issues, which include store housekeeping, store administrative duties and stock physicals inventories. 

-        Coordinate logistics requirement pertaining to transportation and all forms of export documentations. 

-        Assist in arrangement of goods at the store while the transporters / suppliers / customers arrive to the plant. Make sure that the quantity in / out is equal to our purchase order / delivery order.

-        Make sure that the stock level is updated which may including packaging materials and finished products. FIFO practice [Quarterly Basis]

-        Assure company’s products quality, packing & labeling images before deliver to client.

-        Handling stock control

-        Ensure working environment is clean, tidy and safety.

-        To assist other duties and responsibilities that maybe assign from time to time.

-        Monitor and achieve company quality objective target.

REQUIREMENT :

-        Must possess minimum Secondary School / SPM / “O” level / Diploma or equivalent.

-        At least 1 year experience required.

-        PC literate and proficient in Microsoft Office with good typing skills.

-        Knowledge of the requirement of ISO 9001:2015 is essential. 

• Overtime Claim
• Dental Subsidy
• Casual dress code

工作日：週一至週五

工作時間 : 上午 9 點至下午 6 點

工作地點 : 雪蘭莪哥打白沙羅總部辦公室

薪水：RM 2000 - RM 2300

職位描述

1. 確保適當的文件流程，包括註冊、編號、歸檔、分發以及遵守專案要求和監管標準。
2. 監控文件審查、批准和分發流程，確保文件符合品質標準。
3. 根據專案時間表追蹤和監控所有文件可交付成果，並提醒利害關係人潛在的延誤。
4. 管理專案文檔，包括技術圖、工程文件和其他相關文書工作。
5. 記錄所有傳入和傳出的郵件，並確保文件按照公司的資料管理協議安全儲存。
6. 根據需要備份和歸檔文檔，確保需要時的可訪問性。
7. 與專案經理、工程師和其他利害關係人聯絡，根據需要提供文件支援。
8. 確保跨部門和外部利害關係人的專案效率、品質合規性和資訊完整性。
9. 處理文書任務、資料輸入並維護有組織的記錄。

技能要求

1. 熟練使用Microsoft Office和文件控制軟體。
2. 良好的組織背景和對細節的敏銳洞察力。
3. 熟悉與文件控制相關的行業標準（例如ISO

9001:2015) 是一個優點。

職位要求

1. 至少擁有辦公室管理、商業管理、資訊管理或相關領域的文憑。
2. 至少 1 年類似職位或相關領域的經驗。歡迎應屆畢業生申請。

津貼和福利

• 津貼
• 附近的公共交通
• 醫療保險
• 年假
• 牙科保險

Job Responsibilities :

• Plan and conduct internal audit reviews according to the approved annual audit plan to assess effectiveness and efficiency of internal control, governance and risk management processes.
• Undertake audit planning and fieldwork independently and ensure well documented audit work papers to support audit conclusion and results.
• Prepare audit report and develop practical or value added recommendations to address the root cause of issues identified or to improve operational efficiency.
• Monitor and follow-up to ensure agreed improvement plans are timely implemented.
• Involvement in the Company’s J-SOX assessment process and other ad-hoc projects as and when required.

Job Requirements :

• Bachelor’s Degree or professional qualification in related field such as auditing, banking, accounting, finance, commerce.
• A minimum of 4 years of internal auditing experience, preferably with prior exposures in banking / financial services industry.
• Exposure and experience in ISO Management System (ISO9001, ISO14001, ISO27001 and ISO37001) and Japanese Sarbanes-Oxley (J-SOX) will be an added advantage.
• Good command of English with good report writing and communication skills.
• A good team player with high level of integrity, initiatives, and good interpersonal and analytical skills.

Perks & Benefits:

• Medical insurance
• Personal leave
• Personal development opportunities

Job Responsibilities :

• Plan and conduct IT audits in accordance with the approved annual audit plan.
• Assist to develop audit program and prepare audit work documentation as guided by the Internal Audit’s documentation standard to support audit conclusion and results.
• Prepare and discuss audit findings with relevant departments and develop practical, value added recommendations to address the root cause of the issues identified.
• Monitor and follow-up to ensure agreed improvement plans are timely implemented.
• Involvement in the Company’s J-SOX assessment process and other ad-hoc projects as and when required.

Requirements :

• Degree or relevant professional qualification in Information Technology, Computer Science or Information System Auditing / Security.
• A minimum of 4 years of IT audit / IT security experience.
• Good organisational and analytical skills, and possess strong sense of ownership to complete assigned tasks, audits within the stipulated timeframe.
• Good command of English with good report writing and communication skills.
• A good team player with high level of integrity, initiatives, and good interpersonal skills.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

Job Descriptions:

• To follow up closely with customers regarding their payment from time to time as required.
• Work closely with other team members and other staff.
• Educate customers to make payment promptly.
• Inform customers about new payment channels and product.
• Review on individual daily performance (total collection).
• Deliver good customer service and maintain high professionalism during negotiation with customers.

Job Requirements:

• Possesses Diploma or Degree in Business Administration/ Finance/Accountancy/Economic/Banking or equivalent.
• Minimum 1-2 years collection payment experiences is an added advantage.
• Target oriented and able to work under pressure.
• Good communication and negotiation skills.
• Willing to work based in Kuching.
• 3 vacant position, contract for 6 months.

Perks & Benefits

• Employee equity
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Overview

AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.

Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.

Why Join AEON Credit?

At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.

AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.

Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.

Location:

1. KL City Centre (TRX)

Job Responsibilities:

• Main purpose of Service Ambassador is to relief to the Branch Manager, assumes responsibilities related to both operational and customer service aspects within the branch.
• Promote company products to customer to achieve target set by Company.
• Maintain and deliver excellent quality of customer service to internal and external customer.
• To ensure efficient and productive counter service operations.
• Fully adhere to operation requirement for branch operations.
• To ensure compliance of Branch Operational Procedure and Integrated Management System (IMS) guideline, whenever attending customers.
• To ensure confidentiality, integrity & availability of all AEON's information assets are protected.
• To report promptly any breach of law, regulation, the company's code of conduct or other company policies and guidelines to immediate superior.
• To ensure efficient and productive counter service operations

Job Requirements:

• Strong interpersonal and communication skill
• Supervising and monitoring skill
• Passionate and self-driven.
• Minimum SPM with 5 years of Hospitality experience (Airlines & Hotel).
• Working experience in Sales & Service will be an added advantages.
• Good in selling, negotiation and promotion skills.
• Have own transportation.
• Applicants should be Malaysian citizens or hold relevant residence status.
• Able to work on shift, public holiday and on weekends.
• Willing to travel and work independently under pressure.

Perks & Benefits:

• Personal leave
• Dental
• Miscellaneous allowance
• Medical, Loans
• Parking
• Vision
• Business (e.g. Shirts)

Benefits

• EPF
• SOCSO
• Medical
• Annual Leave
• Dental
• Parking
• Loan

• To plan and execute local marketing activity to achieve target assigned for branch.
• Fully adhere to operation requirement for branch operation.
• Maintain excellent customer service to internal and external customer.
• To ensure compliance of Branch Operational Procedure and Integrated Management System (IMS) guideline, whenever attending customers at all times.
• To ensure efficient and productive counter service operations
• To plan and lead the team to achieve Sales target assigned by the Company
• To deliver excellence quality of customer service towards customers and colleagues within the company interest.

Perks & Benefits

• Personal leave
• Open culture

Job Responsibilities:

• To promote AEON products to customers.
• To achieve daily, weekly and monthly sales target.
• To provide excellent customer service.
• To achieve individual target as well as team target.
• Telemarketing duties are performed accurately and on time.
• To represent company in a positive and professional manner.
• To work with all personnel and outside contacts to satisfy clients and achieve company goals.
• To identify areas of improvement in the company and assist in creating and implementing solutions.

Requirements:

• Minimum SPM/STPM/Diploma/ Degree in any related field.
• Good team building and interpersonal skills, analytical and problem solving skills with the ability to communicate with people at all levels.
• Customer-focused and bottom line performance-driven personality.
• Strong command of English and the ability to speak other languages / dialects will be an added advantage.
• Pleasant personality and able to work with minimum supervision and independently.
• Individual with high commitment, hard Working & able to work under pressure.
• Doesn’t mind working long hours, flexible working hour and working during Weekend and/or Holidays.
• No experience are required as intensive training will be provided. Nevertheless, experience in telesales/telemarketing will be added advantage
• Fresh graduates are encouraged to apply

Perks & Benefits

• Nearby public transport
• Casual dress code
• Personal leave

• Assist in the development and implementation of digitally led marketing plans to achieve growth ambition for online customer acquisition of assigned portfolios/businesses.
• Work closely with the team to support initiatives that drive new customer base through first product onboarding of credit cards or personal financing - increase customer conversions and generating qualified digital leads.
• Collaborate in efforts to grow downloads, usage, and awareness of the AEON Wallet app and other AEON Credit products and services.
• Stay abreast with the knowledge of marketing trends, developments, and best practices to uphold the brand’s competitive advantage.
• Support effort to grow market segmentation & targeting for each assigned product line/channels.  
• Familiarize with the target segments and opportunities within the existing customer base to improve migration to digital services.
• Work hand-in hand in ideating & implementing a cohesive digital marketing strategy across all social media handles, ensuring alignment of communications and messaging across all digital platforms.
• Assuring the effectiveness of digital marketing initiatives through tracking and analysis of campaign results with the aim to optimize and to scale at large.
• Support the process of developing all credit card usage campaign collaterals.

Job Requirement

• Degree or other suitable qualification, preferably in Marketing 
• Minimum 5 years of relevant working experience in a digital marketing capacity, preferably within the financial or banking industry.
• Foundationally strong digital marketing analytical skills including confidence with traditional touchpoints.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

工作範圍：

- 規劃和安排倉庫中的活動，包括成品、原料和生產支援團隊。監督所有倉庫營運問題，包括商店管理、商店管理職責和庫存實體盤點。

- 協調與運輸和所有形式的出口文件有關的物流要求。

- 當運輸商/供應商/客戶到達工廠時協助商店安排貨物。確保進/出數量等於我們的採購訂單/交貨訂單。

- 確保庫存水準已更新，其中可能包括包裝材料和成品。先進先出實踐[按季度]

- 在交付給客戶之前確保公司的產品品質、包裝和標籤圖像。

- 處理庫存控制

- 確保工作環境乾淨、整齊、安全。

- 協助其他可能不時指派的職責和責任。

- 監控並實現公司品質目標。

要求 ：

- 必須至少擁有中學/SPM/“O”水準/文憑或同等學歷。

- 需至少 1 年經驗。

- 懂電腦，精通 Microsoft Office，並具備良好的打字能力。

- 了解 ISO 9001:2015 的要求至關重要。

5個工作天（正常時間）

牙科補貼

• Manage Group’s governance matters and ensure compliance to regulatory requirements, including Bank Negara Malaysia, Bursa Malaysia and etc.
• Manage matters related to management control of subsidiaries.
• Establish clear decision-making authority and protocols between the parent company and subsidiary.
• Oversight and monitor the development of subsidiaries’ overall policies, procedure, guidelines etc. to ensure compliance with applicable law, regulations and corporate policies.
• Management, verification and provide guidance to ensure compliance of the subsidiary's governance and operations.
• Manage services related to management contracts and brand royalty contracts concluded between the Company and its subsidiaries.
• Provide guidance on the management of necessary licenses, approvals, and notifications for subsidiaries, as well as on responding to matters pointed out by the relevant authorities.
• Provide guidance, advice, and coordination to subsidiaries in dealing with financial systems, laws, and regulations (foreign investment control laws, business-related supervision and regulations, personnel affairs, and withdrawal).

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

• Assist in the preparation of risk-based annual internal audit plan and monthly audit planning schedule for the Head Office & ISO Audit Section. 
• Plan and lead the audit teams in the conduct of operational, financial & ISO internal audit reviews according to the approved annual audit plan to assess effectiveness and efficiency of the operational & financial control and ISO Management System in the Company.
• Undertake audit planning and fieldwork independently, prepare audit report and develop practical and value added recommendations to address the root causes of issues and to improve operational efficiency.
• Monitor and conduct follow-up reviews to ensure agreed improvement plans are timely implemented and timely closure of audit findings.
• Undertake any assignments / ad-hoc projects assigned by the Operation Audit Department Head or the Head of Internal Audit Division.

Job Requirements :

• Bachelor’s Degree or professional qualification in related field such as auditing, banking, accounting, finance, business studies or other relevant field.
• A minimum of 5 years of working experience in internal audit / compliance with exposures in leading audit teams in the conduct of operational and financial audit, and preferably with prior exposures in banking / financial services industry.
• Strong analytical, communication skills and good command of English and report writing skills.
• A good team player with high level of integrity, initiatives, and good interpersonal and people management skills.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

Job Responsibilities:

• To achieve the monthly and yearly sales target as assigned by the management.
• To execute marketing activities as directed by CSU Unit Head/ management.
• To ensure all applications or enquiries are attended in a timely manner and to provide excellent customer service at all times.
• To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies.

Job Requirement:

• Bachelor's Degree in Business Administration or any related discipline.
• Experience in Customer Service/Credit Card Sales/ Banking or financial industry background will be an added advantage. However, fresh graduates are also welcome to apply.
• Computer literate and proficient in Microsoft Office.
• Fluent in conversing in both English and Bahasa Melayu.
• Able to start immediately is an added advantage.
• A strong team player with good etiquette.
• Working location based at AEON Credit Service Miri Branch.
• 3 months contract replacement for maternity staff.

Perks & Benefits

• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Dental insurance

•  Drive the execution of marketing activities for the assigned portfolio to achieve growth opportunities, market share and profit objectives in line with the overall commercial priorities. 
•  Implement brand activation strategies and retail marketing plans in accordance with overall brand positioning.
•  Create impactful marketing and trade marketing materials such as point-of-sale materials, merchandising displays, and sales presentations. 
•  Execute all brand activation initiatives, retail merchandising installation and implementation across all touch points. 
•  Build strong relationships with product team, sales team and trade partners to ensure effective execution of channel initiatives. 
•  Identify challenges, and propose improvements to enhance customer engagement with the brand.
•  Track & analyse the effectiveness of current localized events and to work with regional teams on implementation of improvements. 

 Requirement

•  Degree or other suitable qualification, preferably in Business Management/Marketing. 
•  Minimum 5 years of relevant working experience in marketing, preferably within the financial or banking industry. 
•  Possesses sound Marketing/Trade Marketing/Retail Marketing/Brand Activation knowledge, excellent communication & strong interpersonal skills. 
•  Customer centric marketer with an inquisitive and passionate brand mindset. 
•  Possess analytical and customer insight skills, including confidence with both digital tools and traditional touch points across all channels and platforms. 
•  Proficient in data analysis with ability to interpret and translate customer behavioral insights into strategic activities. 
•  Able to work independently without much supervision, resourceful, innovative and is a team player. Strong attention to detail and self-motivated with a high level of drive, initiative, and commitment. 
•  Possess good communication and interpersonal skills to work collaboratively with cross-functional stakeholders to optimize quality and impact of omni-channel plans and campaigns. 
•  Prepare to take on other roles and responsibilities when required. 

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Personal leave

• 管理來自總部的新產品轉移，包括 CBOM 審查、材料和建置準備情況，以及與帳戶持有人、工程和 PMC 團隊的聯絡。
• 每月查看保證金報告、建議和執行情況（如有異常）。
• 追蹤產量並監控客戶需求模式和採購趨勢。
• 管理倉庫庫存問題，包括接收差異、倉庫位置、非移動物品的處置。
• 準備成本估算和績效報告。
• 審查 MM（物料主資料）清單並保持 ERP 系統中的準確性。
• 審查無效的 RMA 並準備返工費用。
• 與中國/台灣同行就 ERP 系統問題聯絡。
• 至少 3 年物料計畫、庫存管理、採購或相關職位經驗。
• 熟練使用Microsoft Office和材料管理系統。
• 工商管理、物流、庫存管理或相關領域的學士學位、研究生文憑。
• 了解 ERP 或 SAP 系統。

津貼和福利

• 津貼（旅費、交通費等）
• 休閒著裝要求

Job Responsibilities:

• Company driver for Top Management, guests and designated persons to their destination as directed.
• To provide secure and timely driving services to transport passengers and goods.
• Driving in prudent to ensure that passengers and vehicles are safe and comply with all applicable laws on road safety.
• Maintain the vehicle condition in good condition at all time and complete scheduled inspections. Maintain the service and appearance of the vehicle. Always report for any damage and repaired immediately.
• Perform any other duties as assigned by the supervisor including assist with dispatch of office documents, pick up office purchases, meeting room re-arrangement for various meeting/events and etc.
• Perform any other duties as assigned by supervisor.

Job Requirement

• Minimum SPM holder.
• Minimum 2 years driving experience as driver with valid driving license.
• Good knowledge of area roads and neighborhood.
• Physically healthy - good health and eyesight condition.
• Good discipline on punctuality , patience and well groomed.
• Willing to travel outstation, work overtime or weekend when required.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal leave

• To ensure Easy Payment Product Sales & operations are functioning well.
• Maintain a good level merchant servicing.
• To monitor merchant sales performance, identify and develop new account. Merchant servicing, handle & follow up merchant’s complaints & feedbacks.
• Active engagement with the merchant.
• Conduct training to new merchant. o create and build up good relationship between organization and merchant to create loyalty business partner.
• Monitoring sales claim and ensure no sales claim expired.

Job Requirements

• Degree or Diploma holder in any discipline
• STPM/SPM with minimum 3 years related experience and with leading team experiences.

Skills Requirements

• Lesson planning skills to plan lessons by incorporating the key elements systematically.
• Presentation skills to deliver the content to participants.
• Able to communicate to all level and target audience.
• Listening skills to empathize and listen to other person’s ideas.
• Persuasion skills in order to move others into positive action, attitudes and behavior, ability to handle & manage stress.
• Good command of English and Bahasa Malaysia.
• PC literate.

Perks & Benefits

• Medical insurance
• Open culture

UMJ Engineering 目前正在尋找具有以下要求的文件控制器。這是位於馬來西亞新山的文件控制員的現場職位。

要求

• 工程或相關領域學士學位。
• 深入了解消防系統和相關文件要求
• 熟練使用文件管理軟體和 Microsoft Office 套件
• 對細節和組織能力的特別關注
• 較強的溝通協作能力
• 精通英語和馬來語。精通國語者優先
• 願意出差，能承受工作壓力
• 準備立即加入
• 具備解決問題、決策和溝通的能力
• 自律性強，獨立，能依需求加班

崗位職責

• 管理和組織所有文件，確保準確性、完整性並符合公司標準
• 為專案團隊和專案經理提供行政支援。
• 負責工程交接文件事宜完工圖面及記錄的收集、整理。
• 維護和維護所有現有的專案進度表
• 在規定的時間內並依照專案要求和程序處理所有傳入和傳出的文件
• 與客戶、顧問、分包商和供應商保持溝通
• 管理層可能不時分配的任何其他職責。

津貼和福利

• 基本工資（取決於工作經驗）
• EPF、SOCSCO、EIS
• 員工股權
• 個人發展機會

• To conduct compliance risk assessment of the organization, including reports on ML/TF/PF inherent risks, residual risks and mitigating controls, on-going compliance status and on any findings of infringements and its recommended actions. This includes institutional risk assessment (IRA), product, business risk assessment and review of business units’ policies, procedures and process to ensure compliance.
• To manage and support implementation of AML/CFT/CPF policy and procedure requirements by all business units access the organization, including robust CDD/EDD process and periodic review process, proper customer risk profiling/KYC with appropriate ML/TF/PF risk, screening requirements, enhancement of AML/CFT/CPF controls and monitoring.
• To conduct internal due diligence compliance reviews/KYC on higher AML risk cases escalated by business units to Compliance.
• To continuously review compliance and regulatory risk by conducting thematic / periodic compliance monitoring reviews. Assist Head of Compliance in producing review reports and report issues/findings with corrective measures and monitor the closure of issue/findings as part of the issue validation process.
• To manage, monitor and report for AML/CFT/CPF transaction monitoring (TM) activities, reviews of TM alerts, perform periodic review, conduct STR related investigations and investigation of potentially suspicious transactions and/or high risk customers, including fraud investigations and law enforcement agencies related investigations. The role includes establishing and on-going analysis on relevant internal criteria and red flags to detect suspicious transactions, maintenance of negative listing, managing effective day to day AML operations handling and maintenance of AML systems and monitoring tools. 
• Manage and report the unusual and / suspicious transactions with escalation of AML concerns. Support Head of Compliance in liaising with BNM, relevant regulatory and agency to ensure compliance with laws and regulations and handling of audit reviews (internal and external) engagements.
• To support Head of Compliance in updating and implementing the Group Compliance policies, manuals, procedures, systems and control mechanism in complying with applicable laws and regulations, including AML/CFT/CPF regulations and best practice. 
• To ensure proper record keeping and confidentiality of all AML related reviews, assessment and investigation. Draft periodic reports and management papers to the relevant committees as tasked by Head of Compliance which may cover updates, escalations of non-compliance incidents/issues.
• To provide regulatory advisory to all compliance related enquiries from business units with proper understanding of the business processes. 
• To draft and review compliance training materials and to conduct regulatory compliance training including AML/CFT/CPF awareness training and program.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

Responsibilities

• Provide guidance/support to Section Heads in resolving day to day issues/challenges
• Investigate and address any complaints from agents and corporate customers
• Ensure that the Statement Of Accounts and Profit Commission Statements are accurate and promptly generated & distributed
• Provide Debtors Ageing Report with CCD remark and action plan to MO
• Ensure the proper follow through to ensure maintenance is up-to-date and timely upkeep the intermediaries account for reconciliation, approval of payments and journals
• Ensure collections on all accounts are within the timeframe in accordance to the Credit Control Policy
• Involve in projects that related to credit control and monitoring of premium collection such as auto-commission project, premium warranty
• Responsible on the payment of commission to agent and facilitate refund payment as requested by branch personnel within the timeframe in accordance to Credit Control Policy

Requirements:

• Experienced in Accounting Assistant or Accounting Clerk.
• Possess good knowledge of basic bookkeeping procedures.
• Familiar with accounting standards, tax laws, and filling procedure.
• Excellent math skills and the ability to spot numerical errors.
• Advance level in MS Excel and good knowledge of accounting software.
• Organization and multi-tasking skills.
• Ability to handle sensitive, confidential information.

Perks & Benefits

• Employee equity
• Open culture
• Personal development opportunities
• 5 Days work
• Annual Bonus & Increment
• Attendance Allowance 
• Car Parking provided by company

Main Purpose of Job

1. To develop operation/training planning, providing strategy planning for improvement, product good customer service and possess stability of manpower management.
2. To provide guidance to the staffs in achieving customer satisfaction and provide professional customer support.
3. To develop and arrange a systematic training program on annual basis, with a comprehensive learning material i.e. training modules, e-learning, questionnaire, etc.
4. To assist Head of Department on any operation related matter.
5. To ensure all staffs are adhere to operation procedures, processes, guidelines, and any regulatory requirement.

Principle responsibilities & duties

1. To ensure staffs are adhere with company’s internal policies and guidelines as well as BNM and any regulatory requirements.
2. To manage unit / section activities and supervise day-to-day operations i.e inbound calling performance, customer complaint handling and training progress.
3. To assess staff calling and operation knowledge, provide coaching or training to all staffs under Credit Management Group and recommend staff skill development.
4. To increase customer service standard, ensure resolution of customer complaint and training issue within stipulated timeframe.
5. To evaluate the effectiveness of training conducted and propose the counter measure of training program.
6. To coordinate with HR career fair interview arrangement to fit with CMG needs.
7. To relief other Section Head on operation support related matter to ensure operation running smoothly, if required.
8. To undertake any Management new direction and involve in project or any task list assigned by Management.

Job requirement

1. Diploma or Degree holder or professional qualification in relevant disciplines.
2. Minimum 8 years working experience in customer service, training and collection in general or any related field.
3. Relevant exposures and knowledge of credit management or operations of banking / financial institutions is preferred.
4. Good PC skills and proficient in MS Office applications.
5. Good negotiation, communication and writing skills in both English and Bahasa Malaysia.
6. Possess strong leadership abilities, proactive, analytical, listening, persuasion and problem-solving skills.
7. Excellent planning and execution, time management and ability make decision in critical situation.
8. Knowledge of collection, Malaysia Law, Bank Negara collection related guidelines and banking / financial institutions operation.
9. Detail-oriented with excellent organization and multitasking skills.
10. Knowledgeable in Project Management especially related to digitalization is an added advantage

Perks & Benefits

• Central location
• Casual dress code
• Medical insurance
• Personal leave

• ISO 9001, IATF 16949, ISO 14001, ISO45001 implementation & maintenance.
• Lead the audit team to perform the internal audit in a regular basis as per schedule planned in order to verify the implementation, adherence and effectiveness of the quality, environmental, occupational safety & health management system established
• Maintain, follow up and closing out the Internal Corrective Action Request raised on the management system
• Conduct process audits (include specific audits such as process integrity audit, process management plan audits), systems audits (including QMS, EMS, OSH MS, RBA) & sampling verify the effectiveness implementation of customer specific requirements, & past non-conformances
• Liaise with certification body for management system related audits, enquiries & issues
• Handle & support for the external audits (certification bodies, customers, other interested parties) corresponding to the RBA & Integrated Management System
• Develop, establish, improve and prepare the new and current standard procedure, work instruction, form and checklist
• Prepare training material, training evaluation and conduct training on quality awareness, objectives & policies and quality procedures
• Work for the continual improvement in documented information system & integrated management system.
• Support on all sustainability and ESG related matters

Requirement:

• Meticulous, sound of urgency, able to work under pressure and minimum supervision.
• Good written and verbal communication skills;
• Proficient in working with MS Office (MS Excel, MS Word & MS Power Point)
• Diploma / Degree in any related field.·
• Minimum 3 years experience in document control or other similar administrative role.
• Experience in handling ISO 9001, IATF 16949, ISO 14001, ISO 45001, RBA & document control.
• Experience in conducting training, & lead auditor is an added advantage.

Perks & Benefits

• Regular team activities
• Medical insurance
• Open culture
• Personal development opportunities
• Paid training and development