Key Responsibilities

• Act as the primary liaison between the business stakeholder (external or internal client) and the technical

team (product owner).

• Conduct in-depth requirement gathering sessions (specifically on data mapping and functionalities) with

business stakeholder to understand their needs. Analyze these requirements to produce clear and concise

Functional Design Specifications (FDS) for usage by technical team during development/customization of Reg

Reporting

• Document logical designs covering Data Models, Functional, and UI/UX designs.

• Able to work Independently with technical teams to ensure development covers comprehensive business

requirements

• Prepare data verifications template for business stakeholders for SIT/UAT

• Document SIT/UAT test plan, test scripts

• Manage end-to-end defect management

• Perform final sanity test prior to start of UAT with business stakeholders

• Support business stakeholders during UAT and ORT

• Provide ongoing support and clarification throughout the project lifecycle specifically for business

requirements

• Proactively identify potential issues and recommend effective solutions

Job Specification

• Foundation/Diploma/Degree in Business Management/Accounting/Finance/Computer Science/Computer Engineering/IT/Data Science

• CGPA 3.0 and above

• Professional Qualification / Regulatory Licensing Requirement in Google Project Management Certification, PMP BA/PM, AICB – Level 1 – CFS and/or CRCO (optional)

• Relevant Working Experience : 0-3 years experience (accept recently graduated candidate)

• Experience in client-facing roles or customer service or business development

• Experience in regulatory reporting/middle office of banks/financial institutions/payment system operators

Role Summary:

This is an important role within the procurement team and will offer you a great opportunity to influence how the team develops of the coming years. The position holder will join the team here in Malaysia and act as a contact specifically for EITS purchase such as Hardware, software & cloud computing but will also assist with other categories of spend, such as marketing, professional services, HR, facilities and travel.

Main responsibilities include Creation and management of RFX , developing supplier / stakeholder relationships, negotiating contracts and market leading commercials, maintenance of quality / governance standards, reducing supply chain risk, enhancing systems to improve the buying process and leading procurement projects involving multiple departments / countries to bring value to the Experian business. Another main part of this role will be to promote and "sell" the benefit of the Procurement function to the wider business, hosting webinars and training sessions to internal groups.

What You'll Do:

• Define and document project pipeline and plan for FY period
• Negotiate & challenge suppliers and realize market leading commercials
• Strengthen business relationships with Internal stakeholders and main suppliers;
• Develop regional category strategy in partnership with Global lead;
• Improve cost-saving programs at both country and regional level
• Standardize procurement practices across businesses, countries and region
• Work with internal / external auditors and senior management to close the gaps and lead improvements based on audit findings
• Manage contract renewal and project pipelines
• Build a stakeholder engagement plan to support procurement strategy
• Set and create the regional category strategy for EITS  across the APAC region, in association with the Global category lead.
• Lead the category offering SME advice to internal stakeholders across the region

Role Summary:

This is an important role within the Asia Pacific procurement team and will offer you a great opportunity to influence how the team develops of the coming years. The position holder will join the team here in Malaysia and act as a main contact specifically for Marketing, HR, Insurance & Travel purchase but will also assist with other categories of spend, such as Hardware, software, cloud computing, professional services, and facilities.

Main responsibilities include Creation and management of RFX , developing supplier / team member relationships, negotiating contracts and market leading commercials, maintenance of quality / governance standards, reducing supply chain risk, enhancing systems to improve the buying process and leading procurement projects involving multiple departments / countries to bring value to the Experian business.

About the role:

• Set and create the regional category strategy for HR and Marketing across the EMAP region, in association with the Global category lead
• Develop regional category strategy in partnership with Global lead;
• Lead the category offering SME advice to company partners across the region;
• Analyze current market trends and supplier base to use best value opportunities across the region
• Work with company partners to identify and procure new HR and Marketing spend at best in market cost
• Produce data and analytic reporting to support and present to important partner groups
• Work with internal Legal teams to understand the impacts of legislation or other changes in the environment
• Guide compliance agenda with company partners and reduce risk exposure
• Work with internal / external auditors and senior management to close the gaps and lead improvements based on audit findings

We are seeking a passionate Ecommerce Operations Project Coordinator who will be connecting difference marketing functions to successfully execute ecommerce campaigns and other ecommerce operational needs.

This driven person will also need to manage relationship with Lazada and Shopee to learn about the latest tools and updates from the platforms. The candidate will be considered a key member of PRISM+ overseas expansion team and will report to Country Director of Malaysia.

Responsibilities of a Ecommerce Operations Project Coordinator but are not limited to:

• Execute checklist of actionable during campaigns.
• Work with CRM, creative, marketplace platforms after campaign pricing confirmed.
• Create/Improve sku listings to ensure our customer experiences are the best.
• Handle all our website (www.prismplus.my) banners and freebies updates.
• Submit forecast to operation team for them to plan manpower allocation.

• Proficient in Lazada, Shopee Seller Centre Portal (>1 years of Experience).
• Proficient in Shopify portal (>1 year of Experience).
• Proficient in Excel.
• Bachelor’s Degree in Business and Marketing, or any relevant course of studies.
• At least 2 years’ experience in digital marketing – preferred to be in a e-commerce company.
• Ability to work during midnights/weekends during to campaign requirements.
• Thrives in dynamic, uncertain, and fast-moving environments, a hustler.
• A strong level of passion to understand thoroughly performance advertisement growth metrics.

We are looking for interns that can preferably join us in early JANUARY 2025.

Task

1) Assist on project management

• Learn on project evaluation and execution. Project scheduling and tracking.
• Learn on project compliance of Safety & GMP.
• Learn on manufacturing system, equipment and technology

2) Assist on project contractor management

• Learn on contractor safety management on regulation and monitoring.

3) Assist on project technical discussion / technical troubleshooting

• Learn on troubleshooting skill management. (RCA, FMECA, BVOA, etc)

4) Assist on project coordination with colleagues from multi-department

• Learn on multilevel communicating and coordination skill

5) Assist on MOS (Manufacturing Operation System)

• Learn on MOS (typically called TPM, HPWS, IWS in other industries)

6) Any engineering related task works to be inform by management

• To be informed

Primary Tasks 

• Data collection as well as the merging of datasets from various excel files or Google Sheets
• Ensuring the integrity of the data/information in MS Excel files by making sure there are no errors or mistakes in them

Other tasks for applicants who like more complex work:

• Conducting business research on selected topics of interests which can be related to any other field like economics, finance, marketing, social media, human resource, psychology, law and etc. depending on your major or specialization
• Analysing the data for your research and determining how the findings can affect any aspects of our operations (Ex. Marketing, Sales, Human Resource Management, etc)
• Helping us come up with design concepts or prototype designs for our website and mobile App using Adobe XD OR marketing or social media posts and banners with tools like Canva if you like to be creative
• Working with employees from other departments such as Finance, Graphics design, IT, Psychology, etc to work on specific tasks if needed
• Clearly and openly, communicating problems and solutions via Skype with the Managing Director

Primary Tasks 

• Data collection as well as the merging of datasets from various excel files or Google Sheets
• Ensuring the integrity of the data/information in MS Excel files by making sure there are no errors or mistakes in them

Other tasks for applicants who like more complex work:

• Conducting business research on selected topics of interests which can be related to any other field like economics, finance, marketing, social media, human resource, psychology, law and etc. depending on your major or specialization
• Analysing the data for your research and determining how the findings can affect any aspects of our operations (Ex. Marketing, Sales, Human Resource Management, etc)
• Helping us come up with design concepts or prototype designs for our website and mobile App using Adobe XD OR marketing or social media posts and banners with tools like Canva if you like to be creative
• Working with employees from other departments such as Finance, Graphics design, IT, Psychology, etc to work on specific tasks if needed
• Clearly and openly, communicating problems and solutions via Skype with the Managing Director

Primary Tasks 

• Data collection as well as the merging of datasets from various excel files or Google Sheets
• Ensuring the integrity of the data/information in MS Excel files by making sure there are no errors or mistakes in them

Other tasks for applicants who like more complex work:

• Conducting business research on selected topics of interests which can be related to any other field like economics, finance, marketing, social media, human resource, psychology, law and etc. depending on your major or specialization
• Analysing the data for your research and determining how the findings can affect any aspects of our operations (Ex. Marketing, Sales, Human Resource Management, etc)
• Helping us come up with design concepts or prototype designs for our website and mobile App using Adobe XD OR marketing or social media posts and banners with tools like Canva if you like to be creative
• Working with employees from other departments such as Finance, Graphics design, IT, Psychology, etc to work on specific tasks if needed
• Clearly and openly, communicating problems and solutions via Skype with the Managing Director

Primary Tasks 

• Data collection as well as the merging of datasets from various excel files or Google Sheets
• Ensuring the integrity of the data/information in MS Excel files by making sure there are no errors or mistakes in them

Other tasks for applicants who like more complex work:

• Conducting business research on selected topics of interests which can be related to any other field like economics, finance, marketing, social media, human resource, psychology, law and etc. depending on your major or specialization
• Analysing the data for your research and determining how the findings can affect any aspects of our operations (Ex. Marketing, Sales, Human Resource Management, etc)
• Helping us come up with design concepts or prototype designs for our website and mobile App using Adobe XD OR marketing or social media posts and banners with tools like Canva if you like to be creative
• Working with employees from other departments such as Finance, Graphics design, IT, Psychology, etc to work on specific tasks if needed
• Clearly and openly, communicating problems and solutions via Skype with the Managing Director

• Develop a detailed project plan that includes timelines, budgets, resources, and risk assessments.
• Coordinate with various teams, including design, manufacturing, construction, and maintenance teams, to ensure project goals are met
• Ensure the project adheres to quality standards and regulations
• Maintain accurate project documentation, including progress reports, technical specifications, and change orders
• Maintain effective communication with stakeholders, including clients, contractors, and vendors.
• Identify and resolve technical issues and problems that arise during the project
• Review engineering design and conduct value engineering to minimize project cost

• Bachelor degree in electrical engineering or equivalent (Preferably electrical engineering)
• Minimum 3 years of working experience in project management
• Able to be relocated to outstation for project execution
• Strong capability in planning and coordination with good resource management skills
• Good communication and interpersonal skills
• Competent in Autocad & Microsoft office (project, excel, power point etc.)
• Proficient in english & malay. Having mandarin proficiency will be a plus point.

• Responsible for an annual revenue target to be executed / developed through new business in the year.  
• Work together with Vertical Leaders / Customer Success Teams and independently identifying and addressing client’s business issue or project brief, with the support from the technical teams proposing the right & relevant solution (i.e. type of consumer study, data collection approach, research design, timeline and investment). This includes developing & presenting the proposed solution to clients.  
• Take lead on proactive client engagement, identifying the right decision makers within the targeted companies and maintain a relationship with prospective clients with the aim to become a trusted advisor, thus gaining more business opportunities.  
• Maintain an accurate and up to date knowledge on research techniques and applications; eager to learn about value added analysis to properly answer client’s key research objectives.   
• Demonstrate willingness and ability to think about the client's business and take concrete steps towards building knowledge about a key industry vertical and also Consumer Insights Solution.  
• Ensure the vertical leaders and customer success teams have a full understanding of the prospective client’s requirements to ensure we deliver quality outputs and achieve high CSAT results  
• Ensure the right costing and margin of all out going proposals 
• Support in Marcoms and create email campaigns via Sales Loft 
• Full compliance with our costing, leads, pipeline and revenue systems in timely manner 

Job Responsibilities

1.      Review consultant drawings to identify opportunities for value engineering, ensuring cost-effective and efficient project solutions.

2.      Collaborate with consultants and contractors to monitor project progression, expedite drawings, and ensure timely project delivery.

3.      Assess design, tender, and construction drawings to ensure accurate interpretation and alignment with the original design intent.

4.      Work closely with other departments to keep time and cost plans updated, ensuring cohesive project management.

5.      Provide expert technical support to resolve construction-related challenges, ensuring project standards and quality are maintained.

6.      Implement and oversee quality assurance procedures to ensure all project deliverables meet the required standards and specifications.

7.      Ensure all projects comply with relevant local laws, building codes, and industry standards, maintaining high standards of safety and legality.

8.      Stay updated with the latest industry trends, technologies, and best practices, integrating innovative solutions into project execution.

Qualifications

1.      Education: Bachelor’s degree in civil engineering

2.      Experience: 4-5 years of experience in a consultant role within the civil and structural engineering field.

Skills and Competencies

1.      Technical Proficiency: Proficient in Microsoft Office Suite, AutoCAD, and other relevant engineering software.

2.      Soft Skills: Strong teamwork, problem-solving, and decision-making abilities.

3.      Communication: Excellent verbal and written communication skills to effectively liaise with team members, consultants, and contractors.

4.      Project Management: Ability to manage multiple projects simultaneously, ensuring deadlines and quality standards are met.

5.      Analytical Skills: Strong analytical and critical thinking skills to assess complex engineering challenges and develop effective solutions.

We are seeking a skilled Dynamics 365 CRM Consultant with a strong background in banking domain implementations. The ideal candidate will have hands-on experience in implementing Dynamics 365 CRM solutions, particularly within retail banking or other banking sectors. This role involves working closely with business users to gather requirements, design solutions, and implement the Sales and Service modules to optimize customer relationship management processes.

Key Responsibilities:

• Lead end-to-end Dynamics 365 CRM implementation projects within banking environments.
• Collaborate with business users to gather requirements and translate them into effective CRM solutions.
• Customize and configure the Sales and Service modules to align with business processes.
• Provide hands-on expertise in Dynamics 365 CRM development and integration with banking systems.
• Ensure the delivery of scalable, secure, and compliant CRM solutions tailored to the banking domain.
• Facilitate user training sessions and provide ongoing support post-implementation.
• Regularly communicate with stakeholders to provide updates on project progress and address any challenges.

Qualifications:

• Proven experience in Dynamics 365 CRM implementation within the banking industry, particularly retail banking.
• Strong understanding of banking operations and processes.
• Expertise in the Sales and Service modules of Dynamics 365 CRM.
• Excellent communication and interpersonal skills for effective stakeholder management.
• Ability to work collaboratively in a cross-functional team environment.

Preferred Skills:

• Knowledge of integration tools and techniques for connecting Dynamics 365 with other banking systems.
• Familiarity with regulatory compliance requirements in the banking domain.

Key Responsibilities

1. Operational Strategy and Execution
• Develop and implement business operations strategies to support regional goals and ensure alignment with the company’s global objectives.
• Analyze market trends, regulatory requirements, and competitive dynamics in the SEA region to inform operational decisions.
• Collaborate with cross-functional teams, including sales, marketing, finance, and compliance, to streamline processes and enhance efficiency.
2. Team Leadership and Management
• Lead, mentor, and manage the regional operations team, fostering a culture of excellence and accountability.
• Set and monitor performance metrics for the team, ensuring key operational KPIs are achieved.
3. Compliance and Risk Management
• Ensure all operations comply with local regulatory requirements and company policies.
• Identify and mitigate operational risks, implementing robust control measures to safeguard business integrity.
4. Client Support and Relationship Management
• Work closely with customer service teams to ensure seamless client experiences and prompt resolution of issues.
• Build and maintain strong relationships with key stakeholders, including regulators, partners, and service providers.
5. Process Improvement and Reporting
• Continuously review and improve operational workflows to enhance productivity and reduce costs.
• Prepare and present detailed operational reports to senior management, providing insights and recommendations for growth and improvement.

• At least 5-7 years of experience in operations management, preferably in the Forex, trading, or financial services sector.
• Bachelor’s degree in Business Administration, Finance, Operations Management, or a related field (MBA preferred).
• At least 5-7 years of experience in operations management, preferably in the Forex, trading, or financial services sector.
• Proven track record of managing multi-country operations in the SEA region is a plus.
• Strong knowledge of Forex and trading platforms.
• Familiarity with SEA regulatory environments and compliance standards.
• Excellent leadership and people management skills.
• Strong analytical and problem-solving capabilities.
• Exceptional communication and stakeholder management skills.

The Project Engineer manages engineering projects feasibility to commissioning, development and execution at the Plant, providing technical expertise and ensuring know how transfer to manufacturing in order to sustain competitive advantage for the company aligned with the JDE guidelines and in line with agreed strategic plans, capital investments and technical programs.

The Project Engineer supports the delivery of the key plant results (Compelling Business Need - CBN), such as zero safety accidents, zero quality losses, cost savings, efficiency improvement, 100% Customer Service Level and 100% engagement using the Manufacturing Operating System - MOS program as an enabler.

The Project Engineer does this through agile and flawless project management and execution of varied projects across the manufacturing operation with local and global stakeholders, through any of the phases from concept to commissioning ensuring a Vertical Start Up.

Accountable for project delivery, quality, safety and cost either as a lead engineer or as support engineer for Engineering team within Plant.

Safety Health Environment:

• Drives Safety Health and Environment culture through role modelling behaviors.
• Responsible for Safety Health and Environment requirements and legislation implementation and ensures compliance to legal and corporate standards & policies in own projects and installations as an example LOTOTO - Lock Out Tag Out Test Out, permit to work, hazard work permits, behavioral observation safety, auditing and process isolations.
• Responsible to ensure that ergonomics and SHE - Safety, Health & Environment risks are mitigated or eliminated in own projects
• Immediately corrects any substandard condition or unsafe behavior. Encourages feedback routine between peers through using applicable tools such as Behaviors Observation Safety -BOS. Checks that this done to the required standard.

Quality:

• Drives Quality culture through role modelling behaviours.
• Responsible for Quality requirements and legislation implementation and ensure compliance to legal and corporate standards & policies in own projects
• Ensures project designs and execution includes Good Manufacturing Processes including Sanitary Design rules and new Manufacturing Operating System - MOS Standards

Delivery & Cost:

   Project Planning:

• Responsible for pre-engineering scoping, costing and capital expenditure request document preparation using· the appropriate standards, processes and procedures aligned with IM - Initiative Management pillar
• Support project approval in time as needed by business purpose of the project. Lead functional co-ordination and technical expertise for evaluation of offers and submitting proposals for the most appropriate technical solutions, while ensuring they are cost-effective and fit for purpose.

•      Helps draw up user requirements and knows the engineering process making it appropriate for six  sigma.

• Organizes the go/no go gates

Communication:

• Giving regular stakeholder updates on project progress.
• Engaging and communicating with all relevant associates through the whole lifecycle of the project to ensure that the project deliverables meets all practical requirements (maintenance, operation, training, etc)

Project Management & Execution:

• Provide potential supplier identification as well as correct bidding process and evaluation in line with company policies and supplier management strategies. Ensure and lead co-operation with Procurement department in preparation of contracts, providing technical requirements and details in order to support contract negotiation and signature
• Preparing and issuing relevant documentation such as drawings, cable schedules, commissioning documents, equipment schedules, FAT - Factory Acceptance Test, SAT - Systems Acceptance Test, S&H - Safety and Health checklists, risk assessments.
• Working with the software engineers to develop a URS - User Request Specification for the process installation and review FDS - Functional Development Specification.
• Management of orders through the use of SAP, from raising PO's - Purchase Orders, issuing to suppliers, receipting and checking invoice discrepancies.
• Managing cost versus budget using the appropriate standards to report actual, commitment, and remaining budget spend on a monthly basis.
• Work with the project team and Project Start Up Lead to deliver Vertical Start Up- VSU as per Commissioning, Qualification, Validation - CQV plan
• Applies and improves Engineering standards
• Accountable for delivery of Project Engineers assigned to the project

Project Close-Out:

• Support the Start Up Leader with the installation and commissioning of the installation and suppliers
• Ensure relevant handover documentation is in place such as OEM - Original Equipment Manufacturers manuals, training documents and risk assessments.
• Support the Start Up Leader with creation of training with SME - Subject Matter Experts, Training Coordinators and the Organizational pillar
• Responsible to verify delivery of key project KPI's

Continuous Improvement

• Participate in screening and evaluation of all identified improvement opportunities and ideas. Creatively group those ideas into technically feasible concepts. Share and communicate potential concepts to identify potential projects.

About GBG

GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most. 

Every second, our global data, agile technology, and expert teams, power over 20,000 of the world's best-known organisations to reach and trust their customers. 

Why you should be@GBG

Reach

The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else.

This means our customers have confidence that their products and services will arrive in time and to the right location In the race to serve global customers, we exist to help every business in the world, reach every customer in the world. 

Trust

When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique insight to decide which are trustworthy and which are fraudulent, because we understand identity better than anyone else.

This means businesses can confidently onboard good customers, reward great customers and reject fraudsters. In the fight against Identity, Fraud, trust is key, so the more you can know and the earlier you know it, the better decisions you can make.

About the team

Loqate, a GBG solution

Helping every business in the world reach every customer in the world. Sounds good, doesn’t it. That’s the vision of GBG’s Location Intelligence business. But what does it really mean?

We help our customers connect with their customers quickly and easily. We do this through world-class data, innovative technology and our team of dedicated and experienced people.

Customers range from the smallest online shops to the biggest global technology companies, and a range of channel partners, with everyone in between. Each customer is as important as the next, ensuring our solutions meet all customers’ needs is vital to our success.

With dedicated offices in the UK, Germany, New York City, KL and Singapore, our business is proven to deliver double-digit growth each year, this will continue to help GBG Loqate become leaders in address data solutions for APAC. In China our team has already attracted some of the regions’ most successful eCommerce brands that export to the rest of the world. 

The role

This is an acquisition sales (hunter) role. The role is in place to deliver our “new logo” business target from primarily from the eCommerce sector in KL and more widely across South East Asia working with businesses operating regional headquarters from KL.

The role is predominantly field based and involves progressing inbound enquiries to conclusion and where required an element of outbound calls/contacts to prospects, leads and opportunities.

What you will do

Role Summary 

• Work with the VP Sales and SDR to research prospects within allocated sectors to create a prospect pipeline
• Manage prospecting process using appropriate sales tools (Linkedin Premium, referrals, personal networks, etc)
• Make appropriate outbound contact (phone/email/social) to move prospect to lead and closure 

Focus Areas

• Pro-actively manage all opportunities within pipeline. Establish working routines to support the time and territory management of the different tasks associated with this.
• Drive opportunities through the pipeline stages to “sold” by using appropriate sales process and plays (phone, email, social, demos, Zoom etc). Handle objections and offer additional/alternative solutions.
• Build and develop customer relationships and maintain communication throughout the sales cycle.
• Identify any revenue shortfalls and ensure these gaps are filled through pro-active activity.
• Gain feedback throughout the sales cycle and share with wider team, marketing and research as appropriate to ensure continuous improvement to the process.
• Cross sell additional products through the process.

What are we looking for

Qualifications & Experience

• Proven experience within a software/technology new business sales role with evidence of meeting / exceeding sales targets
• Experience working with marketing and digital agencies to create referral programs delivering direct revenues.
• Experience of working with the Shopify ecosystem and other APAC based Marketplaces and Site Builders would be advantageous.
• Experience of software legal contracts
• Experience of SaaS software and commercial pricing models highly advantageous
• Experience of address management software highly advantageous
• Technical background would be advantageous
• Experience of working in a fast-paced customer focused environment
• Excellent understanding of managing a sales pipeline, including ability to self-create and close from cold – pipeline management and time management skills
• Excellent oral, written communication and negotiation skills

Person Profile

• A hungry self-starter takes ownership for own performance
• Passionate about professional sales
• Highly ambitious with drive and determination
• Has a competitive nature
• Confident and outgoing with excellent interpersonal skills; a people person who is engaging, communicative and outgoing
• Resourceful with a tenacious approach, able to handle pressure, resilience is crucial
• Always presents a professional image
• Excellent commercial and business acumen
• Able to overcome objections and remain resilient
• Delivers highest standards of performance
• Proven success in contributing within a team environment
• The ability to think and act quickly, particularly under pressure
• Flexibility with reference to working hours and open to travel in the APAC region
• A hungry self-starter takes ownership for own performance
• Passionate about professional sales
• Highly ambitious with drive and determination
• Has a competitive nature
• Confident and outgoing with excellent interpersonal skills; a people person who is engaging, communicative and outgoing
• Resourceful with a tenacious approach, able to handle pressure, resilience is crucial
• Always presents a professional image
• Excellent commercial and business acumen
• Able to overcome objections and remain resilient
• Delivers highest standards of performance
• Proven success in contributing within a team environment
• The ability to think and act quickly, particularly under pressure
• Flexibility with reference to working hours and open to travel in the APAC region
  
  

Behaviours we'd like to see

To find out more

As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also check out our career site here.

Why not apply and make life@GBG work for you?

Primary Tasks 

• Data collection as well as the merging of datasets from various excel files or Google Sheets
• Ensuring the integrity of the data/information in MS Excel files by making sure there are no errors or mistakes in them

Other tasks for applicants who like more complex work:

• Conducting business research on selected topics of interests which can be related to any other field like economics, finance, marketing, social media, human resource, psychology, law and etc. depending on your major or specialization
• Analysing the data for your research and determining how the findings can affect any aspects of our operations (Ex. Marketing, Sales, Human Resource Management, etc)
• Helping us come up with design concepts or prototype designs for our website and mobile App using Adobe XD OR marketing or social media posts and banners with tools like Canva if you like to be creative
• Working with employees from other departments such as Finance, Graphics design, IT, Psychology, etc to work on specific tasks if needed
• Clearly and openly, communicating problems and solutions via Skype with the Managing Director

Job Responsibility:

• Ability to work independently, prioritize tasks, and manage time effectively.
•  Integrity, professionalism, and the ability to handle confidential customer information.
• Daily checking on customer credibility on whether customers entitled to rent our products.
• Reviewing documents for corporate customers to ensure the establishment is deemed fit with company policies.
• Reducing collection & fraud risk on customers with bankruptcy and multiple details.
• Ensuring the rental contract agreement is signed by the customer and attached as solid proof.
• Review whether the customer is entitled to the number of units by monitoring collection history and CTOS score checking.
• Ensuring no fraud cases on each order with irregular sales.
• Assist the service team in reviewing documents such as SSM to determine whether the installation is suitable.
• Ensuring payment details are completed with payment proof attached.
•  Handle rental transfer ownership to those customers who wish to transfer their product to another owner.

Job Requirement:

• Candidate should possess a Bachelor's Degree or equivalent in All Business Fields,Economics,Finance / Accountancy / Banking, Business Studies / Administration / Management
• Preferably, I would have at least 2 years of related work experience.
• Preferably undefined specializing in Finance / Banking / Insurance or equivalent.
• Good communication skills in English, and Malay language for both spoken and written
• 1 undefined position available

• Responsible for an annual revenue target to be executed / developed through new business in the year.  
• Work together with Vertical Leaders / Customer Success Teams and independently identifying and addressing client’s business issue or project brief, with the support from the technical teams proposing the right & relevant solution (i.e. type of consumer study, data collection approach, research design, timeline and investment). This includes developing & presenting the proposed solution to clients.  
• Take lead on proactive client engagement, identifying the right decision makers within the targeted companies and maintain a relationship with prospective clients with the aim to become a trusted advisor, thus gaining more business opportunities.  
• Maintain an accurate and up to date knowledge on research techniques and applications; eager to learn about value added analysis to properly answer client’s key research objectives.   
• Demonstrate willingness and ability to think about the client's business and take concrete steps towards building knowledge about a key industry vertical and also Consumer Insights Solution.  
• Ensure the vertical leaders and customer success teams have a full understanding of the prospective client’s requirements to ensure we deliver quality outputs and achieve high CSAT results  
• Ensure the right costing and margin of all out going proposals 
• Support in Marcoms and create email campaigns via Sales Loft 
• Full compliance with our costing, leads, pipeline and revenue systems in timely manner 

We are looking for a Manager, Account Management to be based in Johor Bahru. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.

Responsibilities:

Responsibilities include, but are not limited to:

• Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.

• Monitor accounts and identifying upsell and cross-sell opportunities

• Develop sound strategic marketing plans and ensure consistent growth for the client’s business

• Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards function.

• Strong knowledge of all aspects of the foodpanda business model and the online food ordering market. 

Collaboration:

• Collaborate with other departments & stakeholders and provide feedback and identifying industry trends

• Account Manager will be the main point of contact in all matters relating to client’s concerns & needs

• Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards - collaboration

• Collaborate with various stakeholders to ensure project delivered timely

• Collaborate  with internal departments to facilitate client need fulfillment

We are looking for a Specialist, Account Management to be based in Kota Kinabalu, Sabah. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.

Responsibilities:

Responsibilities include, but are not limited to:

• Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.

• Monitor accounts and identifying upsell and cross-sell opportunities

• Develop sound strategic marketing plans and ensure consistent growth for the client’s business

• Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards function.

• Strong knowledge of all aspects of the foodpanda business model and the online food ordering market. 

Collaboration:

• Collaborate with other departments & stakeholders and provide feedback and identifying industry trends

• Account Manager will be the main point of contact in all matters relating to client’s concerns & needs

• Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards - collaboration

• Collaborate with various stakeholders to ensure project delivered timely

• Collaborate  with internal departments to facilitate client need fulfillment

• To be responsible for overall project management in ensuring the quality, cost, statutory, safety and environment issues and project scheduling requirements are met
• To support with the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters
• To identify and ensure that the appropriate line manager is aware of quality, safety, health and environment issues
• To maintain effective project governance, processes and systems to be utilised throughout project
• To manage the implementation of the master programme, manpower, materials & plant schedules
• Responsible for the project planning, including producing the detailed project plan
• To lead and facilitate the overall cross-functional project team
• To manage the change control process
• To monitor and advise upon project finances
• To manage the flow of project information between the team and the client, through regular meetings and written communications
• To prepare master programme, formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• To identify opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager
• To ensure that key information and learning generated from each project is input into the internal database
• To ensure prompt client invoicing and utilising of internal accounting systems in order to monitor a project’s financial status

• To be responsible for overall project management in ensuring the quality, cost, statutory, safety and environment issues and project scheduling requirements are met
• To support with the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters
• To identify and ensure that the appropriate line manager is aware of quality, safety, health and environment issues
• To maintain effective project governance, processes and systems to be utilised throughout project
• To manage the implementation of the master programme, manpower, materials & plant schedules
• Responsible for the project planning, including producing the detailed project plan
• To lead and facilitate the overall cross-functional project team
• To manage the change control process
• To monitor and advise upon project finances
• To manage the flow of project information between the team and the client, through regular meetings and written communications
• To prepare master programme, formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• To identify opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager
• To ensure that key information and learning generated from each project is input into the internal database
• To ensure prompt client invoicing and utilising of internal accounting systems in order to monitor a project’s financial status

Primary Tasks 

• Data collection as well as the merging of datasets from various excel files or Google Sheets
• Ensuring the integrity of the data/information in MS Excel files by making sure there are no errors or mistakes in them

Other tasks for applicants who like more complex work:

• Conducting business research on selected topics of interests which can be related to any other field like economics, finance, marketing, social media, human resource, psychology, law and etc. depending on your major or specialization
• Analysing the data for your research and determining how the findings can affect any aspects of our operations (Ex. Marketing, Sales, Human Resource Management, etc)
• Helping us come up with design concepts or prototype designs for our website and mobile App using Adobe XD OR marketing or social media posts and banners with tools like Canva if you like to be creative
• Working with employees from other departments such as Finance, Graphics design, IT, Psychology, etc to work on specific tasks if needed
• Clearly and openly, communicating problems and solutions via Skype with the Managing Director

The Business Support Assistant delivers full Business Support in purchase order handling for the R&D, Quality & Food Compliance department, primarily for the team in Utrecht (Netherlands). The role sits with the Data Factory Team in Johor (Malaysia) and can involve also other tasks supporting Johor Malaysia Data Factory team when required. The Business Support Assistant works with the Business Support Assistant in Utrecht to handle all purchase orders.

There are two primary goals of this role: Support R&D daily business by handling of Purchase Orders for Utrecht and support operation of the R&D team in Johor.

Business Support – finance process

• Raise R&D Department PO’s within 24 hours in SAP System and process them throughout the Finance Process

• Maintain financial good practice when executing the R&D Purchase Order process.
• Maintain Vendor Invoice Management system with Accounts Payable to avoid delay in payment.
• Provide departmental support i.e. set up new vendors, increasing limit orders.
• Troubleshoot and optimize business processes for maximum efficiency
• Participate purchasing Business Process Owner meetings

Business Support – Data Factory team

• Support Data Factory team with other activities, e.g. specification creation, update, maintenance as well as other support in the Johor R&D facility.