任職資格

• 該職位需要至少 3 年電機工程領域的工作經驗。
• 能夠獨立工作，具有強烈的責任感和誠信。
• 所需語言： 英語、馬來語
• 提供全職職位。
• 鼓勵應屆畢業生申請。
• 申請人必須是馬來西亞公民或持有相關居留身份。

職位描述

• 監督、監控和控制專案現場的日常工作。
• 確保所有工程均依照圖面、規格、施工計畫進行，並符合所有要求。
• 進行現場檢查並提供報告，例如拍攝進度現場照片、日報和月報。
• 協助解決所有技術和現場問題。
• 制定全面的專案計劃，追蹤計劃進度，並與員工和客戶有效溝通計劃。
• 隨時了解專案的狀態和進度。
• 能夠管理對專案範圍所做的任何變更，並調整整體計劃以適應這些變更。
• 確保所有工作在預計預算內按時完成。
• 必須持續追蹤支出並預測預算變化。
• 執行公司管理階層不時委託或指派給您的任何其他工作

津貼和福利

• 佣金和獎金
• 中心位置
• 醫療保險
• 有薪培訓和發展

About the Team:

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await!

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers. 

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment.

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today!

Role Overview:

As a Technology Auditor, you will play a crucial role in assessing and managing technology and information security-related risks within our organization. Reporting directly to the Head of Technology Audit, you will be responsible for executing audit plans, identifying emerging risks, and ensuring compliance with industry standards and regulatory requirements.

Key Responsibilities:

• Collaborate with the Head of Technology Audit to develop risk-based annual internal audit plans and define audit scopes across technology and information security-related risks.
• Execute audit plans, ensuring appropriate technical knowledge and experience are applied throughout the audit process.
• Ensure timely completion of technology audits in accordance with established standards and regulatory requirements, providing guidance and support to team members as needed.
• Monitor emerging risks and changes in the technology space and communicate findings to management, audit committees, and external stakeholders.
• Build trust and credibility with stakeholders through objective engagements and constructive challenges to enhance internal controls.
• Participate in ad-hoc projects and working groups, providing advisory support as required.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, or equivalent field. Professional certification (e.g., CIA, CISA, CISSP, GIAC, GSEC) preferred.
• Minimum of 3 years of relevant professional audit experience in financial institutions or Big-4 external audit firms, with a focus on technology audit.
• Strong knowledge of regulatory requirements and internal control concepts.
• Demonstrated ability to work independently and as part of a team in a fast-paced environment, with strong analytical and report-writing skills.
• Experience with data analytics and visualization tools such as ACL, IDEA, PowerBI, Tableau preferred.
• Keen interest in emerging technology and associated risks.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Smart casual dress code
• Personal leave, birthday leave, medical leave, etc

Are you passionate about offensive security, enjoy breaking down walls with an array of tools and techniques, and continuously learning about the offensive security world? We are seeking a dynamic Cyber & Offensive Security Risk Lead to join our Data, Technology & Cyber Risk function.

Job Description:

The Cyber & Offensive Security Risk Lead will assist the Chief Information Security Officer to establish and maintain robust governance and oversight over the effectiveness of cyber risk management to ensure that the Bank’s technology and information assets are adequately protected.

Primary Responsibilities:

• Assist with the development, review, update and/or roll-out of cyber risk-related framework, policy, and initiatives to facilitate effective risk management and governance over cyber risk management.
• Review and assess the extent of compliance with internal policies, procedures, standards and regulatory requirements.
• Provide advisory, guidance and challenge to Business Units and Functional Units in their management of cyber risks to achieve their business objectives and within the Bank’s risk appetite.
• Conduct independent assessments on the adequacy and effectiveness of control measures implemented by the 1st Line of Defense (FLOD), and recommend mitigation actions to address vulnerabilities, if any.
• Lead Red Team (offensive cyber) activities to proactively simulate real-world cyber-attacks on the Bank’s security controls to identify and exploit security weaknesses and vulnerabilities.
• Provide recommendations and remediation strategies to address security vulnerabilities identified during offensive cyber activities.
• Establish relevant Key Risk Indicators (KRIs) and metrics to monitor and measure cyber risk exposures.
• Prepare and present cyber risk reports to Senior Management and relevant committees, highlighting key findings, trends and/or recommendations.
• Respond to enquiries and audits (i.e. internal, external and regulatory) pertaining to cyber risks.
• Where required, collaborate with the Bank’s cyber incident response team to provide advice and/or support during security incidents and cyber-attacks.
• Conduct cyber risk awareness training across the Bank, fostering cyber risk awareness and a security-conscious culture.
• Stay abreast of emerging cyber threats, vulnerabilities, attack techniques, and regulatory developments to proactively address potential cyber risks, and assist the Management (and/or Board) understand potential concerns or risks that might impact the Bank.

Qualifications:

• Bachelor’s degree in computer science, Information Security or a related field.
• Minimum of 15 years’ experience in any of these disciplines: offensive security, information security, risk management or compliance in related areas.
• Professional certification such as CISSP, CCSP, CGRC, CISM, CISA, CRISC, CompTIA PenTest+, Offensive Security (e.g. OSCP, OSCE, OSWE & OSWP), SANS (e.g. GXPN, GWAPT, GPEN & GMOB), Zero-Point Security and/or CREST would be advantageous.
• Sound knowledge in regulatory requirements around technology risk and cyber resilience.
• Knowledge of network protocols, operating systems, application security and cloud security.
• Possess strong verbal and written communication skills, and capable of engaging senior stakeholders.
• Clear analytical thought process and good understanding of emerging technological developments and risk management frameworks.

Perks & Benefits

• Allowance (transportation, parking etc.)
• Nearby public transport
• Smart casual dress code
• Medical insurance
• Annual leave, Birthday Leave etc

CHUDENKO (Malaysia) Sdn. Bhd. is a subsidiary company of CHUDENKO CORPORATION, which is one of the leading engineering companies in Japan. First of all,we try to develop the new market with Japanese companies penetrating into Malaysianmarket and expand the international business in South East Asian Countries.We have technologies and know-how in the field of saving-energy, environment and renovation. We do offer our customers' satisfaction in Malaysia with experience that we have cultivated for more than 65 years in Japan. We contribute to the growth of the Malaysian society and promote our business in South East Asian countries. We are looking forward to your contacting us and working with you.

Responsibilities:

• Providing technical support and guidance to project teams and clients.
• Designing and developing electrical systems and components to meet project requirements.
• Manage, review and communicate proper standards, QA/QC and HSE procedures,

operational, project planning, resource planning, project schedules and codes of practice in accordance to company policy and client’s requirements.

• Overseeing the execution of electrical engineering projects from start to finish.
• Familiar with electrical and ELV installations procedures and testing & commissioning procedures.
• Monitoring project progress, identifying and mitigating risks and implementing corrective actions as needed.

Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Electrical/Electronic) or equivalent.
• Required skill(s): MS Office, AutoCad.
• Good inter-personal and communication skills.
• Willing to travel.
• Strong technical knowledge and expertise in electrical systems design, installation ,and commissioning.
• Minimum 3 years of experience as an Electrical Project Engineer specialising in Engineering - Construction
• The Company offers an attractive remuneration package to the successful candidate that will commensurate with their qualifications and experience.
• Interested candidates are invited to submit a detailed resume stating relevant experience, qualifications, present and expected salary.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

CHUDENKO (Malaysia) Sdn. Bhd. is a subsidiary company of CHUDENKO CORPORATION, which is one of the leading engineering companies in Japan. First of all,we try to develop the new market with Japanese companies penetrating into Malaysianmarket and expand the international business in South East Asian Countries.We have technologies and know-how in the field of saving-energy, environment and renovation. We do offer our customers' satisfaction in Malaysia with experience that we have cultivated for more than 65 years in Japan. We contribute to the growth of the Malaysian society and promote our business in South East Asian countries. We are looking forward to your contacting us and working with you.

Responsibilities:

• Providing technical support and guidance to project teams and clients.
• Designing and developing electrical systems and components to meet project requirements.
• Manage, review and communicate proper standards, QA/QC and HSE procedures,

operational, project planning, resource planning, project schedules and codes of practice in accordance to company policy and client’s requirements.

• Overseeing the execution of electrical engineering projects from start to finish.
• Familiar with electrical and ELV installations procedures and testing & commissioning procedures.
• Monitoring project progress, identifying and mitigating risks and implementing corrective actions as needed.

Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Electrical/Electronic) or equivalent.
• Required skill(s): MS Office, AutoCad.
• Good inter-personal and communication skills.
• Willing to travel.
• Strong technical knowledge and expertise in electrical systems design, installation ,and commissioning.
• Minimum 3 years of experience as an Electrical Project Engineer specialising in Engineering - Construction
• The Company offers an attractive remuneration package to the successful candidate that will commensurate with their qualifications and experience.
• Interested candidates are invited to submit a detailed resume stating relevant experience, qualifications, present and expected salary.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Brief

At FGNC Events Group we see graphic design as visual storytelling that engages, informs, and inspires. We are looking for a talented graphic designer who can take concepts and ideas and create visual representations, in both print and electronic media. The ideal candidate will have expert knowledge of current design software and be skilled in every step of the design process, from

concept to final deliverable. Collaborating with multiple teams across the company, the graphic designer should be able to take written or spoken ideas and convert them into a design that connects. The successful candidate will have a thorough understanding of branding and marketing, and be able to find the right style and layout for every project.

Responsibility :

• Work on a wide range of projects and media, using various software programs to visualize and develop innovative graphic designs that meet business goals
• Obtain input from managers to ensure that designs meet organizational standards and brand expectations, express ideas accurately, and represent the company or client appropriately
• Work independently as well as cooperatively with marketing team to meet deadlines, stay within budget, and schedule project implementation based on workload, which may include three or more simultaneous projects
• Examine existing processes, identify flaws, and create solutions that improve design capabilities
• Update and maintain internal databases for designs, photography, and video

Requirements :

• At least two years of experience in professional graphic design, preferably with a creative or marketing agency
• Bachelor’s degree (or equivalent) in graphic design, art, or related discipline
• Working knowledge of CSS3, HTML5, Canva and JavaScript
• Knowledge of WordPress and content management systems is an advantage
• Photography experience and proficiency with photo-editing software

Benefits :

• Remuneration based on experience and skills.
• Excellent working environment with friendly atmosphere.
• Personal working space with company laptops.
• Company handphones with unlimited internet.
• Annual, Sick & Compassionate leaves.
• Birthday leave.
• EPF & SOSCO Contribution
• Medical reimbursement benefits
• 5 Working Days
• Parking allowance / Basement Parking
• Meal Allowance – For Events/Overtime
• Travelling Allowance – For Official Duties
• Event Allowance – When participating in events
• Annual Staff Retreats
• Company Sports Club Activities
• Monthly Staff Dinner & Birthday Celebrations
• Career growth to managerial level.

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

Job Brief

We are looking for a dynamic and highly motivated Finance & Admin Executive to join our organization. In this role, you will work closely with the external financial administrator to record all the financial transactions of the company, as well as process invoices, purchase orders, and manage payroll (via HR Easily). Your role will also require you to manage the office administration and staff management. To ensure success as a Finance & Admin Executive, you should be versetile, dynamic and team driven. 

Responsibility :

• Processing invoices, work orders, supplier invoices, purchase orders, expenses claims, account payments, and payroll.
• Assisting the financial management team with credit control processes,
  vendor management, budget planning, and expense analysis.
• Maintaining a digital record of all financial transactions, documents, and
  supplier information.
• Coordinating daily financial and office tasks.
• Maintaining an organized and comfortable office environment, ordering
  office supplies, and updating inventory.
• Managing changes of staff members & financial information if needed.
• Compiling financial data to prepare monthly revenue reports and ensuring that client accounts are accurate and up to date.

Requirements :

• A minimum of 2 years’ experience working as a financial admin
  executive, office administer, admin & HR executive or similar role.
• Ability to use Microsoft Office (Excel and Word a must). Knowledge in using financial and HR software an added advantage.
• Meticulous attention to detail and ability to perform tasks with accuracy and efficiency in mind.
• Good organizational and time-management skills.
• Strong team player with solid communication skills.
• High levels of integrity and ability to handle confidential information.
• A bachelor's degree in finance, business administration, or a similar field.(diploma or degree in any other field with similar working experience are encouraged to apply)

Benefits :

• Remuneration based on experience and skills.
• Company equipment provided -  handphone and laptop
• Annual, Sick & Compassionate leaves.
• EPF & SOSCO Contribution
• Medical reimbursement benefits
• 5 Working Days (with allowance for working on weekends)
• Parking allowance / Basement Parking
• Meal Allowance – For Events/Overtime
• Travelling Allowance – For Official Duties
• Event Allowance – When participating in events
• Annual Staff Retreats
• Career progression plan

Perks & Benefits

• Staff Dinners & Birthday Celebrations
• Birthday Leave
• Company Sports Club Activities
• Festive Bonus

Job Brief

We are looking for a dynamic and highly motivated Finance & Admin Executive to join our organization. In this role, you will work closely with the external financial administrator to record all the financial transactions of the company, as well as process invoices, purchase orders, and manage payroll (via HR Easily). Your role will also require you to manage the office administration and staff management. To ensure success as a Finance & Admin Executive, you should be versetile, dynamic and team driven. 

Responsibility :

• Processing invoices, work orders, supplier invoices, purchase orders, expenses claims, account payments, and payroll.
• Assisting the financial management team with credit control processes,
  vendor management, budget planning, and expense analysis.
• Maintaining a digital record of all financial transactions, documents, and
  supplier information.
• Coordinating daily financial and office tasks.
• Maintaining an organized and comfortable office environment, ordering
  office supplies, and updating inventory.
• Managing changes of staff members & financial information if needed.
• Compiling financial data to prepare monthly revenue reports and ensuring that client accounts are accurate and up to date.

Requirements :

• A minimum of 2 years’ experience working as a financial admin
  executive, office administer, admin & HR executive or similar role.
• Ability to use Microsoft Office (Excel and Word a must). Knowledge in using financial and HR software an added advantage.
• Meticulous attention to detail and ability to perform tasks with accuracy and efficiency in mind.
• Good organizational and time-management skills.
• Strong team player with solid communication skills.
• High levels of integrity and ability to handle confidential information.
• A bachelor's degree in finance, business administration, or a similar field.(diploma or degree in any other field with similar working experience are encouraged to apply)

Benefits :

• Remuneration based on experience and skills.
• Company equipment provided -  handphone and laptop
• Annual, Sick & Compassionate leaves.
• EPF & SOSCO Contribution
• Medical reimbursement benefits
• 5 Working Days (with allowance for working on weekends)
• Parking allowance / Basement Parking
• Meal Allowance – For Events/Overtime
• Travelling Allowance – For Official Duties
• Event Allowance – When participating in events
• Annual Staff Retreats
• Career progression plan

Perks & Benefits

• Staff Dinners & Birthday Celebrations
• Birthday Leave
• Company Sports Club Activities
• Festive Bonus

職位簡介

在 FGNC Events Group，我們將平面設計視為具有吸引力、資訊性和啟發性的視覺故事敘述。我們正在尋找一位才華橫溢的平面設計師，他可以在印刷和電子媒體中採用概念和想法並創建視覺表現。理想的候選人將具備當前設計軟體的專業知識，並熟練設計過程的每一步，從

概念到最終交付成果。透過與公司的多個團隊合作，平面設計師應該能夠將書面或口頭的想法轉化為可相互連結的設計。成功的候選人將對品牌和行銷有透徹的了解，並能夠為每個專案找到合適的風格和佈局。

責任 ：

• 從事各種專案和媒體工作，使用各種軟體程式視覺化和開發滿足業務目標的創新圖形設計
• 取得經理的意見，以確保設計符合組織標準和品牌期望，準確表達想法，並適當地代表公司或客戶
• 獨立工作並與行銷團隊合作，按時完成任務，保持在預算範圍內，並根據工作量安排專案實施，其中可能包括三個或更多同時進行的項目
• 檢查現有流程、識別缺陷並創建提高設計能力的解決方案
• 更新和維護設計、攝影和視訊的內部資料庫

要求 ：

• 至少兩年專業平面設計經驗，最好在創意或行銷機構工作
• 平面設計、藝術或相關學科學士學位（或同等學歷）
• CSS3、HTML5、Canva 和 JavaScript 的應用知識
• 了解 WordPress 和內容管理系統是一個優勢
• 有攝影經驗並熟練使用照片編輯軟體

好處 ：

• 基於經驗和技能的薪資。
• 工作環境優良，氣氛友善。
• 配有公司筆記型電腦的個人工作空間。
• 公司手機無限上網。
• 一年一度的病假和同情假。
• 生日假。
• EPF 和 SOSCO 供款
• 醫療報銷福利
• 5個工作天
• 停車津貼/地下停車場
• 膳食津貼 – 活動/加班
• 旅費津貼 – 用於公務
• 活動津貼 – 參加活動時
• 年度員工務虛會
• 公司運動俱樂部活動
• 每月員工晚宴和生日慶祝活動
• 職業發展至管理階層。

津貼和福利

• 員工股權
• 事假
• 個人發展機會

Job Brief

We’re looking for a skilled event manager to plan dynamic and engaging events to drive new business and strengthen our clients demand. The ideal candidate is meticulous and organized. They will be able to coordinate manage events under pressure and ensure that any last-minute changes or obstacles are handled with minimal disruption. Above all, they will bring a strong sense

of our organization’s needs and how events fit into our broader communications strategy. As the event manager, you should be well-organized and able to handle event venues, suppliers, and vendor management. Excellent communication and attention to detail skills are vital in this role, as

our success depends on meeting our client's tailored requirements. If you are a people person, fun loving, team player, loves travelling, enjoys healthy working culture and looking for scalable career growth, you might be our candidate.

Roles & Responsibilities - Event Manager

• Understand clients event enquiries/requirements and prepare quotation.
• Able to handle client’s pitching, meetings and event briefs.
• Must be able to prepare impressive event proposals and present to client.
• Must be able to prepare proper P&L and Budgeting for each event projects.
• Drive new business with compelling event
• Work independently with external suppliers, vendors and freelance event coordinators to execute confirmed events.
• Be resourceful in sourcing event venues, decorators , talents, caterers and other event vendors.
• Manage all event operations - Set Up, Tear Down & Follow Ups.

Requirements & Qualifications - Event Manager

• Minimum 2 years of working experience as event manager, event coordinator or similar role.
• Proficient in MS Office Tools and knowledge in Canva or other designing program is added advantage.
• Good command of written and spoken in English, Bahasa Malaysia and other third language would be added advantage.
• Critical thinker and problem-solving skills
• Able to lead a team of executives with good leadership quality.
• Good time-management and organizational skills
• Great interpersonal and communication skills
• Well-organized with excellent multi-tasking abilities.
• Willingness to delegate tasks and organize a team
• Familiarity with event trends and developments

Benefits :

• Remuneration based on experience and skills.
• Excellent working environment with friendly atmosphere.
• Personal working space with company laptops.
• Company handphones with unlimited internet.
• Annual, Sick & Compassionate leaves.
• Birthday leave.
• EPF & SOSCO Contribution
• Medical reimbursement benefits
• 5 Working Days
• Parking allowance / Basement Parking
• Meal Allowance – For Events
• Travelling Allowance – For Events
• Event Allowance – Working Days & Weekends
• Annual Staff Retreats
• Company Sports Club Activities
• Monthly Staff Dinner & Birthday Celebrations
• Career growth to senior managerial level.

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

Job Brief

We’re looking for a skilled event manager to plan dynamic and engaging events to drive new business and strengthen our clients demand. The ideal candidate is meticulous and organized. They will be able to coordinate manage events under pressure and ensure that any last-minute changes or obstacles are handled with minimal disruption. Above all, they will bring a strong sense

of our organization’s needs and how events fit into our broader communications strategy. As the event manager, you should be well-organized and able to handle event venues, suppliers, and vendor management. Excellent communication and attention to detail skills are vital in this role, as

our success depends on meeting our client's tailored requirements. If you are a people person, fun loving, team player, loves travelling, enjoys healthy working culture and looking for scalable career growth, you might be our candidate.

Roles & Responsibilities - Event Manager

• Understand clients event enquiries/requirements and prepare quotation.
• Able to handle client’s pitching, meetings and event briefs.
• Must be able to prepare impressive event proposals and present to client.
• Must be able to prepare proper P&L and Budgeting for each event projects.
• Drive new business with compelling event
• Work independently with external suppliers, vendors and freelance event coordinators to execute confirmed events.
• Be resourceful in sourcing event venues, decorators , talents, caterers and other event vendors.
• Manage all event operations - Set Up, Tear Down & Follow Ups.

Requirements & Qualifications - Event Manager

• Minimum 2 years of working experience as event manager, event coordinator or similar role.
• Proficient in MS Office Tools and knowledge in Canva or other designing program is added advantage.
• Good command of written and spoken in English, Bahasa Malaysia and other third language would be added advantage.
• Critical thinker and problem-solving skills
• Able to lead a team of executives with good leadership quality.
• Good time-management and organizational skills
• Great interpersonal and communication skills
• Well-organized with excellent multi-tasking abilities.
• Willingness to delegate tasks and organize a team
• Familiarity with event trends and developments

Benefits :

• Remuneration based on experience and skills.
• Excellent working environment with friendly atmosphere.
• Personal working space with company laptops.
• Company handphones with unlimited internet.
• Annual, Sick & Compassionate leaves.
• Birthday leave.
• EPF & SOSCO Contribution
• Medical reimbursement benefits
• 5 Working Days
• Parking allowance / Basement Parking
• Meal Allowance – For Events
• Travelling Allowance – For Events
• Event Allowance – Working Days & Weekends
• Annual Staff Retreats
• Company Sports Club Activities
• Monthly Staff Dinner & Birthday Celebrations
• Career growth to senior managerial level.

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

Job Brief

We are looking for a dynamic and highly motivated Finance & Admin Executive to join our organization. In this role, you will work closely with the external financial administrator to record all the financial transactions of the company, as well as process invoices, purchase orders, and manage payroll (via HR Easily). Your role will also require you to manage the office administration and staff management. To ensure success as a Finance & Admin Executive, you should be versetile, dynamic and team driven. 

Responsibility :

• Processing invoices, work orders, supplier invoices, purchase orders, expenses claims, account payments, and payroll.
• Assisting the financial management team with credit control processes,
  vendor management, budget planning, and expense analysis.
• Maintaining a digital record of all financial transactions, documents, and
  supplier information.
• Coordinating daily financial and office tasks.
• Maintaining an organized and comfortable office environment, ordering
  office supplies, and updating inventory.
• Managing changes of staff members & financial information if needed.
• Compiling financial data to prepare monthly revenue reports and ensuring that client accounts are accurate and up to date.

Requirements :

• A minimum of 2 years’ experience working as a financial admin
  executive, office administer, admin & HR executive or similar role.
• Ability to use Microsoft Office (Excel and Word a must). Knowledge in using financial and HR software an added advantage.
• Meticulous attention to detail and ability to perform tasks with accuracy and efficiency in mind.
• Good organizational and time-management skills.
• Strong team player with solid communication skills.
• High levels of integrity and ability to handle confidential information.
• A bachelor's degree in finance, business administration, or a similar field.(diploma or degree in any other field with similar working experience are encouraged to apply)

Benefits :

• Remuneration based on experience and skills.
• Company equipment provided -  handphone and laptop
• Annual, Sick & Compassionate leaves.
• EPF & SOSCO Contribution
• Medical reimbursement benefits
• 5 Working Days (with allowance for working on weekends)
• Parking allowance / Basement Parking
• Meal Allowance – For Events/Overtime
• Travelling Allowance – For Official Duties
• Event Allowance – When participating in events
• Annual Staff Retreats
• Career progression plan

Perks & Benefits

• Staff Dinners & Birthday Celebrations
• Birthday Leave
• Company Sports Club Activities
• Festive Bonus

Job Brief

FGNC Events Group’s Team Works Academy (M) Sdn Bhd is a Training & Team Building Company that organizes Indoor & Outdoor Corporate Team Building, Soft Skill Training and All HRDC (Human Resources Development Corporation) related programs. We are searching for a talented and motivated learning and development executive to plan outstanding and unforgettable team building

and training events. You will be responsible for every part of event preparations, such as attending event enquiries, proposals, and meetings. As the training & development executive, you should be well-organized and able to handle event venues, external trainers, speakers and HRDC program

management. Excellent communication and attention to detail skills are vital. If you are a people person, fun loving, team player, loves travelling, enjoys healthy working culture and looking for scalable career growth, you might be our candidate.

Responsibility :

• Liaison between client and trainer in coordinating training/team buildings to ensure everything is in order.
• Responsible for overseeing training/team buildings to ensure everything runs smoothly and is conducted well by external & internal trainers.
• Liaise with Human Resource Development Corporation (HRDC) for matters related to Training Grant Application, Claim and the E-Tris platform and prepare the HRDC utilization report.
• Updating and uploading new HRDC programs in the system
• Identify the client’s requirements and expectations for each team building or training enquiry.
• Attending team building or training enquiries, preparing quotes and able to prepare event proposals with minimum supervision. – Training Provided
• Perform research to gain deep understanding of different requirements and details of each team building or training event.
• Maintain event budgets and prepare P&L – Training Provided
• Carefully supervise confirmed event preparation activities with proper handover to operations department and event team.
• Source and manage communication with external trainer / freelance trainers.
• Handling meetings and presentations with clients with minimum supervision.
• Able to work with external training companies and supervise/oversee the success of teambuilding and training programs.
• Minimal sales support to the sales team with updating and uploading company’s team building and training products in social media and other marketing platform.

Requirements :

• At least 2 years’ working experience as a learning and development executive, training event coordinator, HR executive with in-house training experience, or similar role.
• Well-organized with excellent multi-tasking abilities.
• Trainers & vendor management skills.
• Attention to detail, team-oriented, strong written and verbal communication skills.
• TTT (Train The Trainer) certification is an added advantage.
• Able to conduct simple and small group training is an added advantage.
• Able to lead and manage training events with external trainers & crew.
• Able to drive and possess your own transport is an added advantage.
• Excellent computer skills with Microsoft Office knowledge.
• Strong experience in using PowerPoint, Excel & Word.
• Knowledge of Canva or any other design/presentation tool is an added advantage.
• Diploma or degree in Training & Development, Human Resource Management, Business Studies/Administration/Management, Mass Communications/Event Management or Public Relations is preferred. (diploma or degree in any other field with similar working experience may apply)
• Willing to work for long hours and under pressure when the job demands.

Benefits :

• Remuneration based on experience and skills.
• Excellent working environment with friendly atmosphere.
• Personal working space with company laptops.
• Company handphones with unlimited internet.
• Annual, Sick & Compassionate leaves.
• Birthday leave.
• EPF &SOSCO Contribution
• Medical reimbursement benefits
• 5 Working Days
• Parking allowance / Basement Parking
• Meal Allowance – For Events/Overtime
• Travelling Allowance – For Events
• Event Allowance
• Annual Staff Retreats
• Company Sports Club Activities
• Monthly Staff Dinner & Birthday Celebrations
• Career growth to managerial level.

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

職位簡介

FGNC Events Group 的 Team Works Academy (M) Sdn Bhd 是一家培訓和團隊建設公司，組織室內外企業團隊建設、軟技能培訓和所有 HRDC（人力資源開發公司）相關計劃。我們正在尋找一位有才華、積極進取的學習和發展主管來規劃出色且令人難忘的團隊建設

和培訓活動。您將負責活動準備的各個部分，例如參加活動查詢、提案和會議。作為培訓和發展主管，您應該組織良好，能夠處理活動場地、外部培訓師、演講者和 HRDC 項目

管理。出色的溝通和注重細節的技能至關重要。如果您善於交際、熱愛玩樂、具有團隊合作精神、熱愛旅行、享受健康的工作文化並尋求可擴展的職業發展，那麼您可能是我們的候選人。

責任 ：

• 客戶和培訓師之間的聯絡，協調培訓/團隊建設，以確保一切井然有序。
• 負責監督培訓/團隊建設，確保一切順利進行，並由外部和內部培訓師良好地進行。
• 與人力資源發展公司 (HRDC) 聯絡，處理與培訓補助金申請、索賠和 E-Tris 平台相關的事宜，並準備 HRDC 使用報告。
• 在系統中更新和上傳新的 HRDC 程序
• 確定客戶對每次團隊建立或培訓諮詢的要求和期望。
• 參加團隊建立或培訓諮詢，準備報價並能夠在最少的監督下準備活動提案。 – 提供培訓
• 進行研究以深入了解每個團隊建立或訓練活動的不同要求和細節。
• 維護活動預算並準備損益表 - 提供培訓
• 仔細監督已確認的活動準備活動，並適當移交給營運部門和活動團隊。
• 尋找並管理與外部培訓師/自由培訓師的溝通。
• 在最少的監督下處理與客戶的會議和演示。
• 能夠與外部培訓公司合作並監督/監督團隊建立和培訓計劃的成功。
• 透過在社群媒體和其他行銷平台上更新和上傳公司的團隊建立和培訓產品，為銷售團隊提供最低限度的銷售支援。

要求 ：

• 至少 2 年擔任學習和發展主管、培訓活動協調員、具有內部培訓經驗的人力資源主管或類似職位的工作經驗。
• 組織良好，具有出色的多任務處理能力。
• 培訓師和供應商管理技能。
• 注重細節，注重團隊合作，較強的書面和口頭溝通能力。
• TTT（培訓師培訓）認證是一項額外優勢。
• 能夠進行簡單的小組培訓是一個額外的優勢。
• 能夠與外部培訓師和工作人員一起領導和管理培訓活動。
• 能夠駕駛並擁有自己的交通工具是一個額外的優勢。
• 優秀的電腦技能和 Microsoft Office 知識。
• 豐富的 PowerPoint、Excel 和 Word 使用經驗。
• 了解 Canva 或任何其他設計/演示工具是一個額外的優勢。
• 培訓與學位文憑或學位開發、人力資源管理、商業研究/行政/管理、大眾傳播/活動管理或公共關係優先。 （具有類似工作經驗的任何其他領域的文憑或學位均可申請）
• 願意在工作需要時長時間工作並承受壓力。

好處 ：

• 基於經驗和技能的薪資。
• 工作環境優良，氣氛友善。
• 配有公司筆記型電腦的個人工作空間。
• 公司手機無限上網。
• 一年一度的病假和同情假。
• 生日假。
• EPF 和 SOSCO 供款
• 醫療報銷福利
• 5個工作天
• 停車津貼/地下停車場
• 膳食津貼 – 活動/加班
• 旅遊津貼 – 用於活動
• 活動津貼
• 年度員工務虛會
• 公司運動俱樂部活動
• 每月員工晚宴和生日慶祝活動
• 職業發展至管理階層。

津貼和福利

• 員工股權
• 事假
• 個人發展機會

Event Executive Job Brief

We are searching for a talented and motivated event executive to plan outstanding and unforgettable events. You will be responsible for every part of event preparations, such as attending event enquiries, proposals, and meetings. As the event executive, you should be well-organized and able to handle event venues, suppliers, and vendor management. Excellent communication and attention to detail skills are vital in this role, as our success depends on meeting our client's tailored requirements. If you are a people person, fun loving, team player, loves travelling, enjoys healthy working culture and looking for scalable career growth, you might be our candidate.

Event Executive Responsibilities :

• Attending event enquiries, preparing quotes and able to prepare event proposals with minimum supervision. – Training Provided
• Follow up with clients on the sent quotes and update the manager.
• Able to assemble simple event template proposals.
• Work external suppliers, vendors and freelance event coordinators to execute confirmed events with minimum supervision.
• Be resourceful in sourcing event venues, decorators , talents, caterers and other event vendors.
• Assisting the event managers with all event operations - Set Up, Tear Down & Follow Ups.
• Perform research to gain deep understanding of different requirements and details of each event.
• Liaise with vendors, suppliers, talents, and event venues to meet client’s requirements.
• Maintain event budgets and prepare P&L – Training Provided
• Carefully supervise confirmed event preparation activities with proper handover to operations department.
• Handling meetings and presentations with clients with minimum supervision.

Event Executive Requirements :

• At least one year of experience as in any type of event industry is added advantage. Fresh graduates are also encouraged to apply.
• Proficient in MS Office Tools and knowledge in Canva or other designing program is added advantage.
• Good command of written and spoken in English and Bahasa Malaysia
• Proactive, willing to learn and a strong team player
• Good time-management and organizational skills
• Great interpersonal and communication skills
• Well-organized with excellent multi-tasking abilities.
• Able to drive and possess your own transport is an added advantage.
• Well-organized with excellent multi-tasking abilities.
• Supplier & vendor management skills.
• Attention to detail, team-oriented, strong written and verbal communication skills.
• Able to drive and possess your own transport is an added advantage.
• Diploma degree in event management, hospitality management or public relations is preferred. (diploma or degree in any other field with similar working experience may apply)
• Willing to work for long hours and under pressure when the job demands.

Benefits :

• Remuneration based on experience and skills.
• Excellent working environment with friendly atmosphere.
• Personal working space with company laptops.
• Company handphones with unlimited internet.
• Annual, Sick & Compassionate leaves.
• Birthday leave.
• EPF & SOSCO Contribution
• Medical reimbursement benefits
• 5 Working Days
• Parking allowance / Basement Parking
• Meal Allowance – For Events/Overtime
• Travelling Allowance – For Events
• Event Allowance
• Annual Staff Retreats
• Company Sports Club Activities
• Monthly Staff Dinner & Birthday Celebrations
• Career growth to managerial level.

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

職位簡介

我們正在尋找一位熟練的活動經理來策劃充滿活力且引人入勝的活動，以推動新業務並增強客戶需求。理想的候選人是一絲不苟、有條理的。他們將能夠在壓力下協調管理事件，並確保以最小的干擾處理任何最後一刻的變化或障礙。最重要的是，它們會帶來強烈的感覺

我們組織的需求以及活動如何適應我們更廣泛的溝通策略。身為活動經理，您應該有良好的組織能力，能夠處理活動場地、供應商和供應商的管理。出色的溝通和對細節的關注技能對於這個角色至關重要，因為

我們的成功取決於滿足客戶的客製化要求。如果您善於交際、熱愛玩樂、具有團隊合作精神、熱愛旅行、享受健康的工作文化並尋求可擴展的職業發展，那麼您可能是我們的候選人。

角色和職責 - 活動經理

• 了解客戶的活動查詢/要求並準備報價。
• 能夠處理客戶的簡報、會議和活動簡報。
• 必須能夠準備令人印象深刻的活動提案並向客戶展示。
• 必須能夠為每個活動項目準備適當的損益和預算。
• 透過引人注目的活動推動新業務
• 與外部供應商、銷售商和自由活動協調員獨立合作，執行已確認的活動。
• 在尋找活動場地、裝飾者、人才、餐飲服務商和其他活動供應商方面要足智多謀。
• 管理所有活動操作 - 設定、拆除和取消跟進。

要求和資格 - 活動經理

• 至少 2 年擔任活動經理、活動協調員或類似職位的工作經驗。
• 精通 MS Office 工具和 Canva 或其他設計程式的知識是額外的優勢。
• 良好的英語、馬來語和其他第三語言的書面和口語能力將是額外的優勢。
• 批判性思考者和解決問題的能力
• 能夠帶領一支具有良好領導特質的高階主管團隊。
• 良好的時間管理與組織能力
• 良好的人際溝通與溝通能力
• 組織良好，具有出色的多任務處理能力。
• 願意委派任務並組織團隊
• 熟悉活動趨勢和發展

好處 ：

• 基於經驗和技能的薪資。
• 工作環境優良，氣氛友善。
• 配有公司筆記型電腦的個人工作空間。
• 公司手機無限上網。
• 每年一次，生病和慈悲的葉子。
• 生日假。
• EPF 和 SOSCO 供款
• 醫療報銷福利
• 5個工作天
• 停車津貼/地下停車場
• 餐費 – 活動
• 旅遊津貼 – 用於活動
• 活動津貼 – 平日和週末
• 年度員工務虛會
• 公司運動俱樂部活動
• 每月員工晚宴和生日慶祝活動
• 職業發展至高階管理層級。

津貼和福利

• 員工股權
• 事假
• 個人發展機會

Responsibilities

• Partner with business leaders to understand their strategic goals and translate these into effective HR strategies.
• Provide insights and recommendations on HR initiatives to drive business performance.
• Develop and implement talent acquisition strategies to attract top talent in the skincare industry.
• Involve in recruitment process, ensuring a diverse and high-quality candidate pool.
• Coordinate the performance appraisal process and review appraisal results to identify strengths, and areas for improvement across the organization.
• Advise managers on effective performance management techniques and tools.
• Conduct investigations into employee complaints or misconduct allegations, maintaining confidentiality and impartiality throughout the process.
• Collaborate with relevant stakeholders to determine appropriate disciplinary measures that compliance with local labour laws and regulations.
• Support organizational change initiatives, ensuring smooth transitions and minimal disruption to the business.

Qualification

• Bachelor's degree in Human Resources Management, Industrial Relations, Business Administration, or a related field.
• At least 5-7 years of HR experience in a similar role, with a focus on industrial relations, employee relations, disciplinary actions, and performance management within a diverse workforce.
• In-depth knowledge of Malaysian labor laws, regulations, and industry best practices.
• Strong interpersonal and communication skills, with the ability to influence and build relationships at all levels of the organization.
• Exceptional problem-solving and conflict resolution abilities, with a commitment to fairness and equity.
• Fluency in English and Bahasa Malaysia; proficiency in Mandarin is an advantage.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Medical insurance

活動主管職位簡介

我們正在尋找一位才華橫溢、積極進取的活動主管來策劃出色且令人難忘的活動。您將負責活動準備的各個部分，例如參加活動查詢、提案和會議。作為活動主管，您應該組織良好，能夠處理活動場地、供應商和供應商管理。出色的溝通和對細節的關注技能對於這個角色至關重要，因為我們的成功取決於滿足客戶的客製化要求。如果您善於交際、熱愛玩樂、具有團隊合作精神、熱愛旅行、享受健康的工作文化並尋求可擴展的職業發展，那麼您可能是我們的候選人。

活動執行人員職責：

• 參加活動查詢、準備報價並能夠在最少的監督下準備活動提案。 – 提供培訓
• 跟進客戶發送的報價並更新經理。
• 能夠組裝簡單的活動範本提案。
• 與外部供應商、銷售商和自由活動協調員合作，以最少的監督執行已確認的活動。
• 在尋找活動場地、裝飾者、人才、餐飲服務商和其他活動供應商方面要足智多謀。
• 協助活動經理進行所有活動運作 - 設定、拆除和跟進。
• 進行研究以深入了解每個活動的不同要求和細節。
• 與供應商、人才和活動場地聯絡，以滿足客戶的要求。
• 維護活動預算並準備損益表 - 提供培訓
• 仔細監督已確認的活動準備活動，並適當移交給營運部門。
• 在最少的監督下處理與客戶的會議和演示。

活動執行要求：

• 在任何類型的活動行業中至少一年的經驗將是額外的優勢。也鼓勵應屆畢業生申請。
• 精通 MS Office 工具和 Canva 或其他設計程式的知識是額外的優勢。
• 良好的英語和馬來語書面和口語能力
• 積極主動，樂於學習，具有強大的團隊合作精神
• 良好的時間管理與組織能力
• 良好的人際溝通與溝通能力
• 組織良好，具有出色的多任務處理能力。
• 能夠駕駛並擁有自己的交通工具是一個額外的優勢。
• 組織良好，具有出色的多任務處理能力。
• 供應商和供應商管理技能。
• 注重細節，注重團隊合作，較強的書面和口頭溝通能力。
• 能夠駕駛並擁有自己的交通工具是一個額外的優勢。
• 活動管理、酒店管理或公共關係文憑學位優先。 （具有類似工作經驗的任何其他領域的文憑或學位均可申請）
• 願意在工作需要時長時間工作並承受壓力。

好處 ：

• 基於經驗和技能的薪資。
• 工作環境優良，氣氛友善。
• 配有公司筆記型電腦的個人工作空間。
• 公司手機無限上網。
• 每年一次，生病和慈悲的葉子。
• 生日假。
• 公積金及公積金SOSCO貢獻
• 醫療報銷福利
• 5個工作天
• 停車津貼/地下停車場
• 膳食津貼 – 活動/加班
• 旅遊津貼 – 用於活動
• 活動津貼
• 年度員工務虛會
• 公司運動俱樂部活動
• 每月員工晚宴和生日慶祝活動
• 職業發展至管理階層。

津貼和福利

• 員工股權
• 事假
• 個人發展機會

Job Qualification

• At least 3 year(s) of working experience in Electrical Engineering field is required for this position.
• Able to work independently, possess strong sense of responsibility and integrity.
• Required language(s): English, Malay
• Full-Time positions available.
• Fresh graduates are encouraged to apply.
• Applicants should be Malaysian citizens or hold relevant residence status.

Job Description

• Supervise, monitor and control daily work at project site.
• To ensure that all works carried out are in accordance to the drawings, specifications, construction plans and comply to all required compliance.
• Carry out site inspection and provide reports such as taking progress site pictures, daily and monthly report.
• Assist in resolving all technical and site issues.
• To develop a comprehensive project plan, track the progress of the plan, and effectively communicate the plan with employees and clients.
• To be aware of the status and progress of the project at all times.
• To be able to manage any alterations made to the project scope and adjust the overall plan to accommodate for these changes.
• To ensure that all of the work is done on time and within the projected budget.
• Must continuously keep track of spending and forecast changes to the budget.
• To carry out any other works that may be delegated or assigned to you from time to time by the Management of the Company

Perks & Benefits

• Commission and bonus
• Central location
• Medical insurance
• Paid training and development

Job Description

• At least 5 Year(s) above of working experience in the related field
• Required Skill(s): free hand sketches, good communication skill, responsibility, initiative, team work
• Candidate will act as a Project Management Interior Designer for this job position.
• Posses own transport.
• Preferable Chinese & English speaking candidates. 
• Intermediate or Senior applicants are also welcome

Perks & Benefits

• Allowance (travel & transportation for outstation)
• Casual dress code

職位要求：

• 候選人必須至少擁有專業證照、文憑、
• 高級/高級/研究生文憑、工程/商業研究/行政/管理、秘書、財務/會計/銀行/專案人力資源管理或同等學歷。
• 所需技能：能夠與各個級別的人溝通，精通英語書面和口語，並具有相關領域的室內裝修經驗，MS Office。
• 所需語言：馬來語、中文、英語
• 該職位需要至少 2 年相關領域的工作經驗。
• 最好是專門從事秘書/行政、工程背景或同等學歷的初級管理人員。
• 1 個全職職位可供選擇。

一般範圍：

專案秘書在監督和協調建築和諮詢專案的行政和文件方面發揮關鍵作用。該職位需要卓越的組織能力、對細節的一絲不苟、有效的溝通以及對合約法的基本了解。

資格和技能：

在專案管理和行政方面擁有豐富的經驗，對合約法有基本的了解。

較強的組織和溝通能力。

對細節的特別關注和管理複雜文件的能力。

精通專案管理軟體和 Microsoft Office 應用程式。

了解建築和諮詢行業標準和流程。

有機械工程專業資格者優先。

具 ISO 審核經驗者優先。

本職位描述概述了建築和諮詢專案專案秘書角色的關鍵職責。它強調了精心規劃、遵守合約義務和有效溝通的重要性，特別注重理解合約法的基本技能，以確保專案成功和合規。

津貼和福利

• 事假
• 個人發展機會

職責

• 與企業領導者合作，了解他們的策略目標並將其轉化為有效的人力資源策略。
• 提供有關人力資源計劃的見解和建議，以推動業務績效。
• 制定並實施人才招募策略，以吸引護膚業的頂尖人才。
• 參與招募過程，確保多元化和高品質的候選人庫。
• 協調績效評估流程並審查評估結果，以確定整個組織的優勢和需要改進的領域。
• 就有效的績效管理技術和工具向經理提供建議。
• 對員工投訴或不當行為指控進行調查，並在整個過程中保持保密和公正。
• 與相關利害關係人合作，確定符合當地勞動法律法規的適當紀律措施。
• 支持組織變革計劃，確保平穩過渡並將對業務的干擾降至最低。

資質

• 人力資源管理、勞資關係、工商管理或相關領域的學士學位。
• 至少 5-7 年類似職位的人力資源經驗，重點在於多元化員工隊伍中的勞資關係、員工關係、紀律處分和績效管理。
• 深入了解馬來西亞勞動法律、法規和行業最佳實踐。
• 強大的人際溝通和溝通能力，能夠影響和建立組織各個層面的關係。
• 出色的解決問題和解決衝突的能力，致力於公平和公正。
• 流利的英語和馬來語；精通國語是個優勢。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 醫療保險

Job Descriptions

• Good customers service – provide excellence and professional service to customers
• Interacts with customer in understand customer enquiry and provide solution
• Maintain outstanding store condition and visual merchandising standards
• Responsible in outlet operation work such as cashiering, stock management etc
• Achieve company and outlet KIPs & target
• Guidance provided on product knowledge, management skills and etc
• Handle in administration and any other ad hoc tasks from time to time.

Job Requirement:

• Fresh graduate degree student are welcome to apply
• Candidate with related experience will be added as advantages

STAFF BENEFITS:

• Training syllabus will be provided
• Attractive Salary Package
• Marriage Leaves, Annual Leave, Medical Leave etc
• Career Advancement

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)

Main Purpose of the Job:

To assist Manager in managing day-to-day operation of the session, to establish policies, planning, organizing and implementing all strategies & concepts to ensure processimprovement, staff development and quality service providedin line with company’s directionand objectives.

Job Description:

• As a relief to Department Head to run the operation by monitoring and implementing according to department operation.
• To assist Department Head to manage, review and take corrective action as per PDCA (Plan,Do, Check, Action)cycle with respectto the performance and operationof the Section.
• Ensure timelyauto debit enrolment & billing processing according to schedule.
• Ensure all the paymentis input, adjustedor reversed by staff withinpredetermined SLA.
• To lead payment sectionby ensuring the operation running smoothly.
• Ensure accuracyin payment processing and timely updatedto customer’s account.
• Ensure all the payment adjustment requestreceived from frontlineis proper justifiedand comply with company guidelines.
• Effective manpowerplanning and ensurestaffing organising meets daily capacitydemands.
• Constantly evaluate,review and recommend operation KRA (Key Result Area) & KPI (Key Performance Indicator) and ensure team members achieve the target.
• Train, superviseand develop Team Leaders, includingcoaching, counselling, motivating and discipline.
• Ensure high levels of customer satisfaction in resolving escalatedissue and takingappropriate corrective action.
• To ensure team member practice timely communication and response to customer enquiriesas well as branches, inter-department and merchant within limited time frame.
• To ensure all information is disseminated to team membersis up-to-date.
• Close monitoring on daily paymentprocesses to ensureprocesses and turnaround time comply to regulatory and guidelines.

Job Requirement:

• Bachelor Degree in any discipline.
• Relevant PaymentProcessing working experience, preferably in bankingor financial institution industry.
• At least 5 years in Management Level exposure.
• Excellent communication skill in writtenand spoken in English & Bahasa Malaysia.
• Leadership characteristic and excellent interpersonal skills.
• Strong analytical skill and able to work under pressure.
• Computer Literateand proficiency in Ms Office.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

Main Purpose of Job

1. To develop operation/training planning, providing strategy planning for improvement, product good customer service and possess stability of manpower management.
2. To provide guidance to the staffs in achieving customer satisfaction and provide professional customer support.
3. To develop and arrange a systematic training program on annual basis, with a comprehensive learning material i.e. training modules, e-learning, questionnaire, etc.
4. To assist Head of Department on any operation related matter.
5. To ensure all staffs are adhere to operation procedures, processes, guidelines, and any regulatory requirement.

Principle responsibilities & duties

1. To ensure staffs are adhere with company’s internal policies and guidelines as well as BNM and any regulatory requirements.
2. To manage unit / section activities and supervise day-to-day operations i.e inbound calling performance, customer complaint handling and training progress.
3. To assess staff calling and operation knowledge, provide coaching or training to all staffs under Credit Management Group and recommend staff skill development.
4. To increase customer service standard, ensure resolution of customer complaint and training issue within stipulated timeframe.
5. To evaluate the effectiveness of training conducted and propose the counter measure of training program.
6. To coordinate with HR career fair interview arrangement to fit with CMG needs.
7. To relief other Section Head on operation support related matter to ensure operation running smoothly, if required.
8. To undertake any Management new direction and involve in project or any task list assigned by Management.

Job requirement

1. Diploma or Degree holder or professional qualification in relevant disciplines.
2. Minimum 8 years working experience in customer service, training and collection in general or any related field.
3. Relevant exposures and knowledge of credit management or operations of banking / financial institutions is preferred.
4. Good PC skills and proficient in MS Office applications.
5. Good negotiation, communication and writing skills in both English and Bahasa Malaysia.
6. Possess strong leadership abilities, proactive, analytical, listening, persuasion and problem-solving skills.
7. Excellent planning and execution, time management and ability make decision in critical situation.
8. Knowledge of collection, Malaysia Law, Bank Negara collection related guidelines and banking / financial institutions operation.
9. Detail-oriented with excellent organization and multitasking skills.
10. Knowledgeable in Project Management especially related to digitalization is an added advantage

Perks & Benefits

• Central location
• Casual dress code
• Medical insurance
• Personal leave