Total 277 quality assurance control job vacancies in city of edinburgh eh1 1ad

The Quality Assurance & Member Services Support Agent is required to monitor all sales calls as well as member support calls to ensure that the final service observes the company's quality standards. Besides, support Member Service tasks to satisfy member’s enquiries.

As an Automation Quality Assurance (QA) Specialist at Octal Philippines Inc., you will be responsible for driving the automation testing process within our software development lifecycle. Your role will involve developing and executing automated test scripts, analyzing test results, and collaborating with development teams to ensure the quality and reliability of our software products. By leveraging automation tools and best practices, you will help optimize testing efficiency and effectiveness.

• Bachelor’s degree in any course related to Information Technology
• At least 2-3 years of work experience related and focused on Software Quality Assurance, Software User Acceptance, Testing, System Documentation
• Working knowledge about any programming language, database, & server application solutions.
• Working knowledge of basic IT support services such as: Software and Applications trouble shooting and use of commonly used software products (e.g., MS Office, MS Windows and Internet tools).
• Basic Networking Skills.
• Working knowledge on basic programming and internet tools (e.g. Web Browsing, FTP, HTTP, HTTPS).
• Sound Documentation and Communication Skills.
• Selenium or Jenkins

We strongly encourage applicants to read the entire announcement before submitting their applications.

As the Director, Identity Assurance you are responsible for providing executive leadership and direction in the establishment and maintenance of a Service-wide strategy that ensures consistent oversight of all authentication and authorization needs across IRS functions and programs, ensuring the establishment of a secure environment for taxpayers to interact with the IRS.

As the Director Identity Assurance your duties and responsibilities include the following:

• Serves as consultant and principal advisor to senior management on all matters relating to identity assurance needs across IRS functions and programs. Provides executive leadership and direction through coordination with top-level heads of office. Formulates short and long-range program policies, strategies, and objectives for identity assurance efforts throughout the IRS. Manages a broad set of activities to enhance identity assurance and digital identity services related to federal tax matters. Coordinates program activities with other top-level IRS executives to prepare Service-wide policies, address cross-functional issues, new identity assurance strategies, and ensure consistency of approach. Provides strategic direction for the development and publication of policies and procedures regarding identity assurance including procedures for initiating new and/or enhanced services and for defining stakeholder roles and responsibilities and governance processes.
• Directs activities to build leveraged partnerships and collaborate with internal and external partners and stakeholders to provide organizational support and strategically deliver value-added, cost-efficient business and technology solutions. Provides executive oversight of the Digital Identity Risk Assessment process that defines the identity level of assurance and risk mitigations for IRS public facing applications. Provides executive leadership to design, develop, and implement the strategic vision for enhanced identity assurance. Collaborates with senior IRS executives to align people, processes, and technology initiatives to achieve this strategic vision and continuously monitor performance, identify risks and weaknesses, while also preserving the IRS's reputation as a premier governmental steward of private taxpayer data. Briefs all levels of IRS management as well as external stakeholders on IRS identity assurance developments. Prepares input to testimony and may participate in Congressional hearings related to IRS identity assurance matters.
• Leads development of business requirements for identity assurance, including the development and prioritization of business justifications and the establishment and monitoring of performance measures for initiatives. Assesses taxpayer needs, capabilities, and expectations to determine appropriate channels for optimal service delivery. Collaborates with the Chief Privacy Officer and other senior IRS executives to generate, develop, prioritize, and execute the portfolio of identity assurance activities/services/mitigations. Manages and chairs Advisory/Executive Steering Committee(s) that are composed of stakeholders from across IRS and responsible for oversight of the development of identity assurance program.
• Partners with other federal agencies, private industry, and international organizations to stay current with new technologies and assess trends and related practices in the identity assurance industry and evolving patterns in taxation. Consults with the Chief Privacy Officer in the design and implementation of security measures (standards and systems) to ensure the measures comply with policy and legal requirements and provides effective protection of taxpayer privacy. Partners with internal organizations, such as Records Management and Disclosure, to coordinate privacy aspects of regulatory adherence to email, instant message and other electronic files management policies and the control of sensitive information. Partners with Information Technology and Cybersecurity to develop and deploy innovative technologies to ensure a secure environment for taxpayers to interact with IRS.
• Ensures Service-wide adherence with identity assurance principles and National Institute of Standards and Technology's (NIST) digital identity guidelines technical requirements through a robust risk assessment process that looks at business processes for risks to identity assurance. Regularly assesses all applicable controls to the current environment identifying gaps and mitigations. Collaborates across IRS business units, functional units, and senior executive leadership to develop and implement identity assurance to increase operational efficiency and reduce taxpayer burden.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

• Performs the full range of field duties including construction management, quality assurance, and safety monitoring functions for complex Military Construction projects.
• Incumbent participates in design review conferences and discusses construction aspects of the design and foreseeable problems.
• Advises the Resident Engineer on plans and specifications, and performs determinations on whether methods and materials employed meet requirements of specifications.
• Make recommendations for changes in construction to meet field conditions
• Monitors the contractor’s schedule and uses contractual actions to address contractor schedule problems and slippages.
• Manages the submittal register and that submittals are reviewed on time.

• Serving as a geographical area technical coordinator.
• Providing technical leadership and coordinating data collection, data quality control, handling and analysis for development, maintenance and use of ecological sites.
• Coordinating training, and overseeing work of state, field office, and soil survey office staffs.
• Collaborating with MLRA Soil Survey Offices in the assigned area to collect information for development, improvement and utility of Ecological Site Descriptions (ESDs)