Total 20 fb tourism hospitality job vacancies in sarawak

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We are seeking a highly motivated Chinese Sales Manager (Native) to join our team at AYANA Hospitality. As a Sales Manager, you will be responsible for driving sales and revenue growth in the Chinese market, as well as maintaining and building strong relationships with clients.

Responsibilities:

• Develop and implement sales strategies to achieve sales targets in the Chinese market
• Identify and acquire new business opportunities by conducting market research and analyzing customer needs
• Build and maintain strong relationships with existing clients, understanding their business objectives and providing excellent customer service
• Prepare sales proposals, presentations, and contracts
• Negotiate and close sales deals
• Collaborate with internal teams to ensure smooth execution of sales activities
• Monitor and analyze market trends and competitors' activities

• Native Chinese speaker, fluent in Mandarin and English
• Previous experience in sales, preferably in the hospitality industry
• Proven track record of achieving sales targets
• Strong negotiation and presentation skills
• Excellent interpersonal and communication skills
• Ability to build and maintain relationships with clients
• Good analytical and problem-solving abilities
• Willingness to travel as required
• Bachelor's degree in Business Administration, Marketing, or a related field

We are looking for an Assistant Front Office Manager to join our team at AYANA Hospitality. As an Assistant Front Office Manager, you will be responsible for overseeing the daily operations of the front office, ensuring a seamless guest experience and maintaining high service standards.

Your duties will include supervising the front office staff, managing room reservations, handling guest inquiries and complaints, and coordinating with other departments to ensure guest satisfaction. You will also assist the Front Office Manager in staff training, performance evaluations, and budget management.

The ideal candidate should have previous experience in a similar role within the hospitality industry, excellent communication and leadership skills, and the ability to handle high-pressure situations. Proficiency in hotel management software, such as Opera or PMS, is preferred.

• Minimum of 2 years of experience in an Assistant Front Office Manager role in the hospitality industry.
• Excellent communication and interpersonal skills.
• Strong leadership and supervisory skills.
• Proficiency in hotel management software, such as Opera.
• Customer service-focused with the ability to handle guest inquiries and complaints effectively.
• Detail-oriented with strong organizational and multitasking abilities.
• Ability to work well under pressure and in a fast-paced environment.
• Flexibility to work shifts, including evenings, weekends, and holidays.

AYANA Hospitality is currently seeking a highly organized and detail-oriented individual to join our team as a Store Keeper at AYANA Midplaza Jakarta. As a Store Keeper, you will be responsible for managing inventory, keeping track of stock levels, and ensuring timely replenishment of supplies. You will collaborate with various departments to fulfill their material requirements and maintain accurate records of all stock movement. The ideal candidate will have excellent organizational skills, strong attention to detail, and the ability to work effectively in a fast-paced environment.

Responsibilities

• Receive and inspect incoming goods, ensuring their quality and accuracy.
• Properly store all incoming items in designated storage areas.
• Maintain accurate records of stock levels and inventory movement.
• Monitor stock expiration dates and take appropriate actions.
• Coordinate with various departments to fulfill their material requirements.
• Ensure that all stock is appropriately labeled and easily accessible.
• Prepare and submit regular inventory reports.
• Conduct regular stock checks to identify discrepancies and take corrective measures.
• Follow company policies and procedures for stock management.

• Prior experience as a Store Keeper or similar role, preferably in the hospitality industry.
• Strong organizational and time management skills.
• Attention to detail and accuracy in record-keeping.
• Ability to effectively communicate and collaborate with team members and other departments.
• Proficiency in utilizing inventory management software.
• Physical fitness and ability to lift heavy objects.
• High school diploma or equivalent. Additional certification or training in inventory management is a plus.

AYANA Midplaza Jakarta is seeking a highly motivated and experienced Reservation Manager to join our dynamic team. In this role, you will be responsible for overseeing all aspects of the reservation process and ensuring guest satisfaction. Your key responsibilities will include managing hotel inventory, cross selling and maximizing hotel occupancy and revenue, providing excellent customer service, and training and supervising reservation staff. You will work closely with other departments to ensure a smooth and efficient reservation process.

• Minimum 2 years of experience in a similar role
• Bachelor's degree in Hospitality or a related field
• Proficiency in hotel reservation systems (e.g. Opera)
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Fluency in English and good writing skill

Are you passionate about Japanese cuisine and ready to take your culinary career to the next level? We are seeking a talented and enthusiastic Junior Sous Chef - Japanese to join our team at AYANA Midplaza Jakarta, a renowned 5-star luxury hotel.

• Minimum 2 years of experience in a similar role or 3 years as Chef de Partie working in a high-end Japanese restaurant or 4-5 star hotels with a strong emphasis on traditional and contemporary Japanese cuisine.
• Strong knowledge and understanding of Japanese ingredients, cooking techniques, and presentation.
• Demonstrated ability to manage a team and oversee the day-to-day operations in a busy kitchen.
• Passion for creating innovative and exciting Japanese dishes, with a focus on quality and presentation.
• Ability to work well under pressure and in a fast-paced environment.
• Excellent communication skills and ability to collaborate effectively with other team members.
• Experience in menu planning, inventory management, and cost control.
• Strong attention to detail and a commitment to maintaining high standards of cleanliness and food safety.

We are looking for a Front Office Manager to manage our Front Office operation. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also manage all front desk activities, including calls, reservations and guests services. As a Front Office Manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our Front Office team provide professional and friendly service to our customers.

• Proven work experience as a Front Office Manager for minimum of 2 years or 4 years in a managerial role
• Diploma/ Bachelor’s degree in hospitality management or relevant field
• Proficiency in English (oral and written)
• Solid knowledge of OPERA Hotel System and proficient in the use of Microsoft Office
• Excellent communication and good writing skills
• Effective Leadership skills, open minded, problem solver and organizational abilities

The Assistant Director of Human Resources at AYANA Hospitality plays a crucial role in planning, managing, and coordinating all Human Resources activities within the company. This includes overseeing the administration of budget, benefits, wages, labor and employee relations, and training programs. As part of the leadership team, the Assistant Director of Human Resources ensures compliance with company policies, local regulations, and employment practices.

The Assistant Director will work closely with department heads to implement effective recruiting and screening procedures, ensuring the selection of the most qualified candidates for open positions. They will also support department heads in employee orientation, training, and development, as well as performance evaluation.

Additionally, the Assistant Director of Human Resources is responsible for maintaining employee records, legal documents, policies, and procedures. They will analyze the company's manpower requirements and make recommendations for selection and development activities to meet those needs. The Assistant Director will also stay updated on labor trends, social legislation, and any changes that may impact the organization.

Other responsibilities include overseeing employee facilities, coordinating employee social and recreational activities, and implementing employee relations and motivation programs. They will disseminate information on employer-employee relations, employee activities, and company policies to ensure effective communication throughout the organization.

• Bachelor's degree in Human Resources, Psychology, or related field.

• Minimum of 2 years of experience in a similar role or senior managerial role with extensive knowledge of labor law and employment regulations
• Strong communication skills, both written and interpersonal
• Excellent verbal and written English language skills, with knowledge of additional languages considered a plus
• Ability to lead and direct a diverse team of human resources professionals
• Adaptability and ability to thrive in a fast-paced environment
• Proficiency with computerized communication and record-keeping programs.
• Professional HR certifications are a plus.

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Finance Accounting Officer to work with our Finance & Accounting Team at a luxury living residences at The Plaza Residences.

Job Descriptions

• Issuing monthly invoice, rental service invoice
• Reconcile Output VAT and PMSE VAT
• Filling VAT OUT in efaktur

• Min. Bachelor Degree in Accounting / Finance with a minimum GPA of 3.00
• 2-3 years of experience in Billing AR/Accounting/tax
• Familiar with digital tax program (e-Faktur) is preferred
• Excellence in using  Ms. Office software (Ms. Excel/Word/PPT) and basic knowledge in accounting.
• Excels in Accounting programs (IFCA & SAP are preferred)
• Have good work ethics and Integrity
• Willing to be placed in Jakarta Pusat.

In the heart of our premium flexible coworking space, this role is poised to provide extraordinary experiences and impeccable customer service for our valued clients and guests. Our dedicated Community Associate will assist clients in optimising their use of our adaptable workspaces to elevate their business goals and facilitate the creation of invaluable social and professional connections.

As a Co-working Community Associate, you play a pivotal role in working with the Community Manager to nurture our customers, ensuring seamless daily operations and the impeccable presentation of our premium Coworking centre. Your responsibility is to help our customers optimise our coworking space to achieve their business objectives and cultivate vital social and professional connections.

Your unwavering "nothing is too much trouble" attitude, coupled with a constant desire for learning and an authentic commitment to delivering outstanding customer service and hospitality, will define your contribution to our centre.

·       Provide assistance and support to our Community Manager.

·       Take charge of the opening and closing procedures for the centre.

·       Ensure day-to-day operations consistently meet high standards. 

·       Facilitate meeting room bookings, including managing food and beverage arrangements.

·       Assist with handling member check-ins and check-outs.

·       Address and resolve member incidents and issues, escalating to the Community Manager when required.

·       Cultivate strong, friendly business relationships with customers.

·       Embrace versatility as a team player, readily adapting to various roles and responsibilities.

·       Play a pivotal role in assisting with hosting and preparing for community and member events.

·       Exhibit a sense of ownership for your centre, ensuring it consistently radiates the professional and inspiring work environment our customers expect.

·1-2 years of experience in a high-standard hospitality environment.

·You’ll bring a positive, inspiring attitude to everything you do for your customers and team.

·You’ll have an eye for detail, and take the initiative to rectify problems or escalate to the relevant person.

·Must be a team player.

·Good Microsoft Office skills, and excellent verbal communication skills.

·Excellent verbal and written community skills.

We are looking for a Hostess/Waitress to join our team and be the first point of contract for our guests. A Hostess/Waitress responsibilities include greeting guests, providing accurate wait times and escorting the guests. You should also be available to work in shifts and ensure we provide excellent customer service.

Responsibilities

• Provide excellent customer services.
• Always strive towards best customer satisfaction.
• Greet customers and present menus.
• Make suggestions based on their preferences.
• Take and serve food/drinks orders.
• Manage reservations.
• Arrange table settings.

• Minimum of 1 year experience in the same position in a Chinese restaurant.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Ability to remain calm under pressure.
• Flexibility to work evenings, weekends, and holidays.
• Knowledge of reservation systems and basic computer skills.
• High school diploma or equivalent.

Position Purpose

In the heart of our premium flexible coworking space, this role is poised to provide extraordinary experiences and impeccable customer service for our valued clients and guests. Our dedicated Community Manager will assist clients in optimising their use of our adaptable workspaces to elevate their business goals and facilitate the creation of invaluable social and professional connections.

This multifaceted role extends to the pivotal task of managing the leasing of our coveted hot desk memberships. As the vibrant host of engaging community events, orchestrator of member networking initiatives, and overseer of seamless client and member onboarding, you will consistently ensure that every interaction within our workspace leaves an indelible impression.

Above all, fostering a vibrant and harmonious community should be your guiding passion, the heartbeat of your commitment. Collaborating closely with management, you will play an instrumental role in harmonising customer experiences, optimising operational efficiency, and driving our overall success.

• Possesses 2-3 years of proven experience in a senior customer service role.

• Thrives in dynamic environments, expertly navigating change with unwavering motivation, adaptability, and agility.

• A versatile team player with a knack for effortlessly wearing many hats.

• Masterful in time and task management, ensuring efficiency and productivity at every turn.

• A meticulous eye for detail evident in all facets of work.

• Boasts advanced communication skills and can engage with individuals across all organisational hierarchies.

• Exemplary in conflict resolution skills managing and mitigating issues as they arise.

• An understanding of businesses of all sizes and their unique challenges, with the ability to proactively anticipate and fulfil their needs.

 • Skilled in the art of community-building, fostering a sense of belonging and collaboration.

• Able to speak Japanese it would be advantage

• Proficient in Microsoft Office tools and with excellent verbal and written communication skills.

Job Descriptions

• Understand applicable taxes related to business and able to do routine reconciliation (Art 21,23,26, 4(2), etc)
• Able to reconcile Input VAT, Output VAT and PMSE VAT
• Filling SPT, Document Vat IN, VAT OUT and Letters from Tax Office and Others
• Prepare, create, and maintain daily tax transaction documents (VAT Slips & WHT)
• Support monthly and annual tax compliance
• Prepare documents needed for any parties (external, taxes and internal audits) if necessary
• Support tax related ad-hoc analysis for internal and external use

Requirements

• Min. Bachelor Degree in Accountancy / Finance with a minimum GPA of 3.00
• 2-3 years of experience in accounting, tax and accounting/finance (tax is mandatory)
• Familiar with Indonesia applicable Tax Laws & Regulations
• Familiar with digital tax program (e-SPT, e-Faktur, e-Bupot, etc.) is preferred
• Excellence in using Ms. Office software (Ms. Excel/Word/PPT) and basic knowledge in accounting.
• Excels in Accounting programs (IFCA & SAP are preferred)
• Have Brevet A&B Certification are preferred
• Have good work ethics and Integrity
• Willing to be placed in Jakarta Pusat.

• Create financial report & familiar with routine closing process
• Understand applicable taxes related to business and able to do routine reconciliation (Art 21, 23, 26, 4(2), etc)
• Able to reconcile Input VAT, Ouput VAT and PMSE VAT
• Filling SPT, Document VAT in, VAT out and Letters from tax office and others
• Prepare, create and maintain daily tax transaction documents (VAT slips & WHT)
• Support at monthly and annual tax compliance
• Prepare documents needed for any parties (external, taxes and internal audits) if necessary
• Support tax related ad-hoc analysis for internal and external use
• Having experience in performing tax and commercial projection for tax planning
• Guides accounting and tax clerical staff by coordinating activities and answering questions

• Min. Degree in Accountancy/Finance (GPA of 3.00/4.00)
• Min. 5 years experiences in accounting, tax and finance
• Able to operate E-SPT, E-Faktur, and E-Biling
• Excellence in using Microsoft Office (Excel, Word, PPT) and basic knowledge in accounting
• Understand digital tax application (E-SPT, E-Faktur, E-Bupot, etc) is preferred
• Excels in Accounting programs (IFCA & SAP) is preferred
• Have Brevet A&B Certification is preferred
• Experience in liaising with local tax bureau and external tax consultant
• Possess all-round accounting skills with analytic experiences
• Excellent in English (oral & written)
• Willing to be placed in Jakarta Pusat
• Having experiences in property related business is preferred

The Human Resources Officer will facilitate new hires for the company. This will include screening, recruiting, interviewing, and placing workers. They will on-board new employees and guide new employees through the complicated process of benefits and compensation. HR represents both the employee and the company. The Human Resources Officer will be organized and perform administrative and strategic hiring duties. They also have the crucial task of complying with all local, state, and federal regulations for HR.

• Assist in ensuring the Human Resources department complies with all corporate, apartment policies and procedures and the Indonesian governmental regulation pertaining to employees benefits.
• Organize and maintain employee benefits records.
• Assist in disseminating information affecting employee benefits and administration.
• Assisting with the recruitment and onboarding of new employees
• Assist in processing employee terminations.
• Process insurance claims in a timely manner and distribute explanations of benefits and benefits pays to employees and providers.
• Assist in general Human Resources functions with clerical supports duties.
• Prepare employee birthday list.
• Perform all duties as assigned.

• Knowledge of HR functions (pay & benefits, recruitment, training & development etc.)
• Proficient in MS Office.
• Excellent communication and interpersonal skills
• Bachelor's degree in human resources, business, or a related field
• Minimum 2 years of relevant experience in human resources