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Title: Customer Care Specialist
Company: Britishpedia Media Group Sdn. Bhd.
Employment Type: Full-time
Basic Salary: RM 2300 - RM 2800
Location: Kuala Lumpur
About the Company:
At Britishpedia Media Group (BPH), we're more than just a publishing house – we're storytellers. Founded in 2013, we specialize in sharing inspiring life stories of successful individuals across Europe. Now expanding into Malaysia and Singapore, with plans for further growth in Asia, we offer a dynamic work environment with ample opportunities for career advancement.
Join Our Team as a Customer Care Specialist:
Embark on an exciting journey to connect with successful personalities. As a Customer Care Specialist, you'll play a crucial role in prioritizing customer satisfaction. Actively listen to their needs, resolve issues promptly, and build strong relationships. If you're a team player with excellent relationship skills, you have the spirit to join us.
Responsibilities:
- Respond promptly to customer inquiries via various communication channels.
- Follow up on inquiries and provide outstanding service through phone, email, and chat.
- Send reminders for payment follow-ups and ensure timely resolution.
- Review biographies completed by editors before client submission.
- Attend to government/authorities' requests and director/GM inquiries.
- Perform other administrative duties as assigned.
Requirements:
1. SPM/O-Level, Diploma, or Degree in any field.
2. 1-2 years of relevant work experience.
3. Proficiency and fluency in English and BM. Fluency in Indonesian language will be added advantage
4. Excellent verbal communication skills.
5. Clear and confident phone manner.
6. Customer-centric mindset.
7. Willingness to embrace challenges and take responsibility.
8. Positive attitude, adaptability, and problem-solving skills.
Join our team and be part of an inspiring journey at Britishpedia Media Group. Apply now! You can also email your resume to paul.loh@britishpediamedia.com or contact Mr.Paul @ 012 - 678 8542
Benefits:
- Career advancement opportunities.
- Positive work environment.
- Proper guidance and training provided.
BPH - BRITISH PUBLISHING HOUSE LTD WAS FOUNDED IN 2013 AS A PUBLISHING HOUSE IN LONDON AND DEALS WITH INNOVATIVE CONCEPT-PUBLICATIONS.
WE HAVE OFFICES IN LONDON, WARSAW, PRAGUE, BUDAPEST, BRATISLAVA, PENANG AND KUALA LUMPUR WHICH ARE POINTS OF CONTACT FOR OUR CLIENTS.
Job Description: We are currently seeking a dynamic and results-driven Sales Executive/Tele sales to join our corporate training team. The Sales Executive will be responsible for generating new business opportunities and driving revenue growth through the sale of our training programs to corporate clients.
Resources:
Responsibilities:
Requirements:
Benefits:
Locations:
Kuala Lumpur & Segamat Johor
Perks & Benefits
Best Multi Level Training Sdn Bhd
is a leading provider of tailored corporate training programs designed to enhance the skills and capabilities of professionals across various industries. With a commitment to excellence and innovation, we deliver comprehensive learning solutions that empower organizations and individuals to thrive in today's dynamic business environment.
Mission: Our mission is to inspire growth and development by delivering high-quality training programs that drive measurable results. We strive to equip professionals with the knowledge, skills, and mindset needed to excel in their roles and contribute to the success of their organizations.
Services:
Why Choose Us:
Job Description: We are currently seeking a dynamic and results-driven Sales Executive/Tele sales to join our corporate training team. The Sales Executive will be responsible for generating new business opportunities and driving revenue growth through the sale of our training programs to corporate clients.
Resources:
Responsibilities:
Requirements:
Benefits:
Locations:
Kuala Lumpur & Segamat Johor
Perks & Benefits
Best Multi Level Training Sdn Bhd
is a leading provider of tailored corporate training programs designed to enhance the skills and capabilities of professionals across various industries. With a commitment to excellence and innovation, we deliver comprehensive learning solutions that empower organizations and individuals to thrive in today's dynamic business environment.
Mission: Our mission is to inspire growth and development by delivering high-quality training programs that drive measurable results. We strive to equip professionals with the knowledge, skills, and mindset needed to excel in their roles and contribute to the success of their organizations.
Services:
Why Choose Us:
Job Description: We are currently seeking a dynamic and results-driven Sales Executive/Tele sales to join our corporate training team. The Sales Executive will be responsible for generating new business opportunities and driving revenue growth through the sale of our training programs to corporate clients.
Resources:
Responsibilities:
Requirements:
Benefits:
Locations:
Kuala Lumpur & Segamat Johor
Perks & Benefits
Best Multi Level Training Sdn Bhd
is a leading provider of tailored corporate training programs designed to enhance the skills and capabilities of professionals across various industries. With a commitment to excellence and innovation, we deliver comprehensive learning solutions that empower organizations and individuals to thrive in today's dynamic business environment.
Mission: Our mission is to inspire growth and development by delivering high-quality training programs that drive measurable results. We strive to equip professionals with the knowledge, skills, and mindset needed to excel in their roles and contribute to the success of their organizations.
Services:
Why Choose Us:
Job Description: We are currently seeking a dynamic and results-driven Sales Executive/Tele sales to join our corporate training team. The Sales Executive will be responsible for generating new business opportunities and driving revenue growth through the sale of our training programs to corporate clients.
Resources:
Responsibilities:
Requirements:
Benefits:
Locations:
Kuala Lumpur & Segamat Johor
Perks & Benefits
Best Multi Level Training Sdn Bhd
is a leading provider of tailored corporate training programs designed to enhance the skills and capabilities of professionals across various industries. With a commitment to excellence and innovation, we deliver comprehensive learning solutions that empower organizations and individuals to thrive in today's dynamic business environment.
Mission: Our mission is to inspire growth and development by delivering high-quality training programs that drive measurable results. We strive to equip professionals with the knowledge, skills, and mindset needed to excel in their roles and contribute to the success of their organizations.
Services:
Why Choose Us:
Job Description: We are currently seeking a dynamic and results-driven Sales Executive/Tele sales to join our corporate training team. The Sales Executive will be responsible for generating new business opportunities and driving revenue growth through the sale of our training programs to corporate clients.
Resources:
Responsibilities:
Requirements:
Benefits:
Locations:
Kuala Lumpur & Segamat Johor
Perks & Benefits
Best Multi Level Training Sdn Bhd
is a leading provider of tailored corporate training programs designed to enhance the skills and capabilities of professionals across various industries. With a commitment to excellence and innovation, we deliver comprehensive learning solutions that empower organizations and individuals to thrive in today's dynamic business environment.
Mission: Our mission is to inspire growth and development by delivering high-quality training programs that drive measurable results. We strive to equip professionals with the knowledge, skills, and mindset needed to excel in their roles and contribute to the success of their organizations.
Services:
Why Choose Us:
職位描述:我們目前正在尋找一位充滿活力、注重結果的銷售主管/電話銷售人員加入我們的企業培訓團隊。銷售主管將負責透過向企業客戶銷售我們的培訓計劃來創造新的商機並推動收入成長。
職責:
要求:
好處:
地點:
吉隆坡和柔佛昔加末
津貼和福利
Best Multi Level Training Sdn Bhd
is a leading provider of tailored corporate training programs designed to enhance the skills and capabilities of professionals across various industries. With a commitment to excellence and innovation, we deliver comprehensive learning solutions that empower organizations and individuals to thrive in today's dynamic business environment.
Mission: Our mission is to inspire growth and development by delivering high-quality training programs that drive measurable results. We strive to equip professionals with the knowledge, skills, and mindset needed to excel in their roles and contribute to the success of their organizations.
Services:
Why Choose Us:
Job Descriptions:
Job Requirements:
Please apply with your updated resume
Resume box: lifework.sun@gmail.com
Only shorlisted cdd shall be notified
Perks & Benefits
Lifework HR Services Sdh Bhd (Formally Lifework Staffing Services) is a local SME which was established in November 2005 as a business service provider that deals with human resource related services, outsourcing related operations, contract and permanent staffing. Our founding management paved the way for Lifework as it is now in leading to the growth of the company from humble beginnings to a significant organization in the recruitment business.
Throughout the years of constant challenges, Lifework not only managed to achieve its’ 5 years organization goals in growing the business, but we have developed into a mature and dynamically specialized recruitment company that provides staffing solutions for multiple organization
Job Descriptions:
Job Requirements:
Please apply with your updated resume
Resume box: lifework.sun@gmail.com
Only shorlisted cdd shall be notified
Perks & Benefits
Lifework HR Services Sdh Bhd (Formally Lifework Staffing Services) is a local SME which was established in November 2005 as a business service provider that deals with human resource related services, outsourcing related operations, contract and permanent staffing. Our founding management paved the way for Lifework as it is now in leading to the growth of the company from humble beginnings to a significant organization in the recruitment business.
Throughout the years of constant challenges, Lifework not only managed to achieve its’ 5 years organization goals in growing the business, but we have developed into a mature and dynamically specialized recruitment company that provides staffing solutions for multiple organization
工作介紹:
工作要求:
請使用您更新後的履歷進行申請
履歷箱:lifework.sun@gmail.com
僅通知入圍的 CDD
津貼和福利
Lifework HR Services Sdh Bhd (Formally Lifework Staffing Services) is a local SME which was established in November 2005 as a business service provider that deals with human resource related services, outsourcing related operations, contract and permanent staffing. Our founding management paved the way for Lifework as it is now in leading to the growth of the company from humble beginnings to a significant organization in the recruitment business.
Throughout the years of constant challenges, Lifework not only managed to achieve its’ 5 years organization goals in growing the business, but we have developed into a mature and dynamically specialized recruitment company that provides staffing solutions for multiple organization
工作介紹:
工作要求:
請使用您更新後的履歷進行申請
履歷箱:lifework.sun@gmail.com
僅通知入圍的 CDD
津貼和福利
Lifework HR Services Sdh Bhd (Formally Lifework Staffing Services) is a local SME which was established in November 2005 as a business service provider that deals with human resource related services, outsourcing related operations, contract and permanent staffing. Our founding management paved the way for Lifework as it is now in leading to the growth of the company from humble beginnings to a significant organization in the recruitment business.
Throughout the years of constant challenges, Lifework not only managed to achieve its’ 5 years organization goals in growing the business, but we have developed into a mature and dynamically specialized recruitment company that provides staffing solutions for multiple organization
WHAT YOU WILL OWN:
● Onboard potential foodpanda vendors on the platform via phone call & livechat
● Assist the sales team on face-to-face/call training sessions with potential vendor
● Provide the support to the vendors to ensure they are satisfy with foodpanda
● Setting up relevant accounts for potential vendors for them to start selling on foodpanda
● Provide first call resolution to the vendor if needed
● Any other ad hoc tasks as requested by your line manager
ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE:
● Highly communicative with a pleasant personality
● Fluent in written and spoken English; spoken Mandarin/Cantonese is a plus
● Proactive and self-motivated individual who thrives on meeting targets
● Prior call center experience a plus, but not compulsory
WHAT WE OFFER:
A top-notch office in Kuala Lumpur, Malaysia close to amazing restaurants and bars. Inside the walls of this office you’ll find:
● An empowering, international and agile working environment
● Responsibility from day one in an innovative and rapidly expanding tech business
● Regular office parties and exciting team events
● And a bunch of cool extras including foosball tables and a table tennis table, as well as free fruits and, ofcourse, a monthly corporate allowance from foodpand
Official account of Jobstore.
We are seeking a Marketing Training & Community Manager to join our regional marketing team at Informa Markets Asia. This role will help develop and conduct training programmes for internal marketers on automation technology and manage communications related to the status and updates of our marketing infrastructure.
Key Responsibilities:
Official account of Jobstore.
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